The new e-Statement service is a product which delivers statements
of accounts in a secure manner. It uses the Mimecast CCM secure
mail delivery solution.
The process begins with Guaranty Trust Bank UK sending you an
email titled ‘Your Statement of Account is Ready’ with the email
address you have registered with the bank. The email will be sent
from e-statements @gtbankuk.com.
This guide will provide assistance and take you through the steps for
using the service. The guide will cover:
§First time Login which involves choosing a memorable
password
§Subsequent logins to your Mimecast Inbox
The email message you will receive is similar to the one below
If this is your first time receiving an email via Mimecast CCM, you will
require a password to access the emails.
An initial password will be sent to you via another email message,
Password Notification , as seen below.
Click on the link in the password notification email as illustrated
above. You will be directed to a new page.
On the new page, enter your email
address and password as provided in the
Password Notification you received.
Please note that only the email address you registered with the bank whereby you received the e-mail
from us and the password provided in the password notification will work on this login page.
Upon successful login, you will be required to change the password immediately.
This can be done as illustrated below.
Choose a memorable and secure password
Supply the data required into the fields as shown above
Click on ‘Reset’
After changing your initial password, a screen similar to the one below will be
displayed. At this point, you have successfully logged into your Mimecast CCM
account.
This is a view of your Mimecast account.
By clicking on the each of the emails, you will be able to access them.
Subsequent statements of accounts will be delivered into your Mimecast Inbox; and
you will be notified in your primary email when this is done.
To log out from your Mimecast Inbox, click on ‘Logout’ as shown below
We will send you an email titled ‘Your Statement of Account is Ready’ with
the email address you have registered with the bank when your statment of
account is ready. The email will be sent from e-statements @gtbankuk .com.
To view, click on the arrow as illustrated below
Supply the password you created
during your first login to your
Mimecast account
A screen similar to the one below will be displayed.
This is a view of your Mimecast account. By clicking on each of the emails, you will
be able to access them.
Subsequent statements of accounts will be delivered into your Mimecast Inbox; and
you will be notified in your primary email when this is done.
To log out from your Mimecast Inbox, click on ‘Logout’ as shown below
You will receive a similar alert to the first email notifying you of e-
statements readiness
Enter your email address into the ‘Email Address’ field
Do not supply any details into the Password field
Click on the ‘I have forgotten my password’ link as illustrated below
You will be prompted to confirm if you want to reset your password.
Click OK as illustrated below.
You will be re-directed to the screen below.
At this point, you will receive a confirmation email in your inbox (not the
Mimecast Inbox but your primary email address).
This confirmation email will not contain your new temporary password. It
is for confirming your password reset request.
Below is a screenshot of the Password Confirmation email.
Click on the link in the email to RESET your password as illustrated above.
This action will reset your password and send another email to you which
will contain a temporary password.
The screen below is a confirmation that your password has been reset.
A second email, Password Notification email, will be sent to you and will contain a
temporary password (as shown below). This is a one time password to be used to
login to your Mimecast Inbox.
Click on the link as illustrated above to login to Mimecast Inbox.
You will be redirected to the screen below.
Using the password given
in the Password
Notification email, login to
your Mimecast Inbox
You will be required to change the one time password immediately.
Choose a memorable and secure password
Supply the data required into the fields as shown above
Click on ‘Reset’
A screen similar to the one below will be displayed.
You have successfully logged in to your Mimecast Inbox.
By clicking the emails, you will be able to view them in a secure manner.
To log out from your Mimecast Inbox, click on ‘Logout’ as shown below
