Organizational Behavior
Lecturer: Muhammad Ali Abdullah Mirza
Introduction
Classroom Rules
• Please be punctual for class
• You can ask any question any time
• I will be happy to go back and explain key concepts again (just ask!)
• Please do participate in class – we should keep this interactive
• And, of course … stay focused and don‘t talk with students sitting next to you
Grading Policy
S.No Assessment Total Grade
Percentage
1) Final Examination 50%
2) Mid Term Examination 30%
3) Quizzes 5%
4) Assignments 5%
5) Group Project 10%
What Is Organizational Behavior?
What Managers Do
Managers (or administrators)
Individuals who achieve goals through other people
Managerial Activities
• Make decisions
• Allocate resources
• Direct activities of others to
attain goals
Where Managers Work
Organization
A consciously coordinated social unit, composed of
two or more people, that functions on a relatively
continuous basis to achieve a common goal or set
of goals
Management Functions
▪ Planning
A process that includes defining goals, establishing strategy, and developing
plans to coordinate activities.
▪ Leading
A function that includes motivating employees, directing others, selecting
the most effective communication channels, and resolving conflicts.
▪ Organizing
Determining what tasks are to be done, who is to do them, how the tasks are
to be grouped, who reports to whom, and where decisions are to be made.
▪ Controlling
Monitoring activities to ensure they are being accomplished as planned and
correcting any significant deviations.
Management Skills
▪ Technical skills
The ability to apply specialized knowledge or expertise
▪ Human skills
The ability to work with, understand, and motivate other
people, both individually and in groups
▪ Conceptual Skills
The mental ability to analyze and diagnose complex
situations
Organizational Behavior (OB)
A field of study that investigates the impact that individuals,
groups, and structure have on behavior within organizations,
for the purpose of applying such knowledge toward improving
an organization’s effectiveness
Contributing Disciplines to the OB Field
▪ Psychology
The science that seeks to measure, explain, and sometimes
change the behavior of humans and other animals
▪ Sociology
The study of people in relation to their fellow human beings
▪ Social Psychology
An area within psychology that blends concepts from psychology and
sociology and that focuses on the influence of people on one another
▪ Anthropology
The study of societies to learn about human beings and their activities
▪ Political Science
The study of the behavior of individuals and groups within a political
environment
Model of OB
Organizational Mechanisms
▪ Organizational Culture
▪ Organizational Structure
▪ Organizational Change
Group Mechanisms Individual
▪ Leadership Individual Mechanism
Outcomes
▪ Groups and teams ▪ Motivation ▪ Job performance
▪ Communication ▪ Trust, justice & ethics ▪ Organizational
▪ Negotiation & Conflicts ▪ Job Satisfaction ▪ commitment
▪ Diversity
Individual Characteristics
▪ Personality
▪ Perception
▪ Ability & skills
▪ Attitudes
Why Study OB?
▪ Competitive advantage
▪ Understanding organizations
▪ Understanding own and others’ cultures
Challenges & Opportunities for OB?
▪ Responding to Globalization
▪ Managing Workforce Diversity
▪ Improving Quality and Productivity
▪ Empowering People
▪ Stimulating Innovation and Change
Thank You
