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21 views9 pages

Phase 5

Uploaded by

lakshmi.t
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Building Conversational AI: A Python

Journey

Welcome to the exciting world of chatbots! In this presentation, we'll explore the ins and outs of
designing, training, and improving chatbots using Python.

Introduction to Chatbots
Discover the power of chatbots and why they have become instrumental in various industries. Learn
how chatbots can enhance customer support and automate tasks.

Designing a Chatbot in Python


Dive into the process of designing a chatbot. Explore the requirements, goals, and key considerations for
selecting Python libraries and frameworks.

Training and Testing the Chatbot


Learn the crucial steps of training and testing a chatbot. Collect and prepare data, implement machine
learning algorithms, and evaluate the chatbot's performance.

Improving the Chatbot's Capabilities


Take your chatbot to the next level. Discover techniques for fine-tuning responses, implementing
natural language processing, and incorporating machine learning advancements.

BestPractices for Chatbot Development


Master the art of chatbot development in Python. Explore strategies for writing clean and scalable code,
handling user input, and ensuring security and privacy practices.
Problem Statement and Solution
Welcome to the world of chatbots! In this presentation, we will explore the problem of inadequate
customer support and long response times, and discover how implementing a Python AI-based chatbot
can be the perfect solution.

Introduction to Chatbots
Chatbots are virtual assistants that can interact with users through natural language conversations. They
are used in various industries, from customer support to sales and marketing. Let's dive into the
fascinating world of chatbots and discover their potential.

Inadequate Customer Support and Long Response


Times
In today's fast-paced world, customers expect quick and efficient support. However, many businesses
struggle to provide timely responses, leading to customer dissatisfaction. Let's explore the challenges
faced by organizations in addressing customer queries and concerns.

Implementing a Python AI-based Chatbot


With advancements in artificial intelligence and machine learning, Python provides a powerful platform
for building intelligent chatbots. We will uncover the benefits of using a Python AI-based chatbot to
enhance customer support and drive business success.

Benefits of Using a Chatbot


1. 24/7 Availability
A chatbot can assist customers anytime, enabling round-the-clock support and reducing response
times.

2. Personalized Experience
By analyzing user data, a chatbot can provide tailored recommendations and personalized
interactions.
3. Cost-Effective
Automating customer support with a chatbot can significantly reduce operational costs for
businesses.

How to Create a Chatbot in Python


Step 1: Define Chatbot Objectives
Identify the specific goals and functionalities your chatbot will serve.
Step 2: Gather and Prepare Data
Collect relevant data and preprocess it for training machine learning models.
Step 3: Build and Train the Chatbot
Use Python libraries like NLTK or PyTorch to develop and train your chatbot model.
Step 4: Integrate and Test
Integrate the chatbot into your desired platform or interface and extensively test its functionality.

Demo of a Python AI-based Chatbot

Seamless Customer Interactions


Intuitive User Interface

Behind the Scenes: Machine Learning


Data Processing:
 Describe the steps taken to process the dataset for chatbot training.
 Include code snippets for data loading, preprocessing, and preparation.

```python

import pandas as pd

from sklearn.model_selection import train_test_split


# Load the dataset

dataset = pd.read_csv("dialogs.txt")

# Split the data into training and testing sets

train_data, test_data = train_test_split(dataset, test_size=0.2,


random_state=42)

```

Data Cleaning:
 Detail the data cleaning procedures, such as handling missing values, noise
reduction, and formatting.
 Include code examples for each cleaning step.

```python

# Handle missing values

dataset.dropna(inplace=True)

# Remove duplicate entries

dataset.drop_duplicates(inplace=True)

# Text preprocessing (e.g., lowercase, punctuation removal)

dataset['message'] = dataset['message'].str.lower()

dataset['message'] = dataset['message'].str.replace('[^\w\s]', '', regex=True)


```

Exploratory Data Analysis (EDA):


 Present the findings from your EDA process, including insights and patterns
observed in the dataset.
 Include visualizations, statistics, or any notable observations.

```python

import matplotlib.pyplot as plt

import seaborn as sns

# Visualize message length distribution

dataset['message_length'] = dataset['message'].apply(len)

sns.histplot(dataset['message_length'], bins=30, kde=True)

plt.xlabel("Message Length")

plt.ylabel("Frequency")

plt.title("Distribution of Message Lengths")

plt.show()

```
import random
import json
import pickle
import numpy as np
import tensorflow as tf

import nltk
from nltk.stem import WordNetLemmatizer

lemmatizer = WordNetLemmatizer()

intents = json.loads(open('C:\Simplilearn\Python\Python projects\chatbot using


python\chatbot\dialogs.txt').read())

words = []
classes = []
documents = []
ignoreLetters = ['?', '!', '.', ',']

for intent in intents['intents']:


for pattern in intent['patterns']:
wordList = nltk.word_tokenize(pattern)
words.extend(wordList)
documents.append((wordList, intent['tag']))
if intent['tag'] not in classes:
classes.append(intent['tag'])

words = [lemmatizer.lemmatize(word) for word in words if word not in


ignoreLetters]
words = sorted(set(words))

classes = sorted(set(classes))

pickle.dump(words, open('words.pkl', 'wb'))


pickle.dump(classes, open('classes.pkl', 'wb'))

training = []
outputEmpty = [0] * len(classes)

for document in documents:


bag = []
wordPatterns = document[0]
wordPatterns = [lemmatizer.lemmatize(word.lower()) for word in wordPatterns]
for word in words:
bag.append(1) if word in wordPatterns else bag.append(0)

outputRow = list(outputEmpty)
outputRow[classes.index(document[1])] = 1
training.append(bag + outputRow)

random.shuffle(training)
training = np.array(training)

trainX = training[:, :len(words)]


trainY = training[:, len(words):]

model = tf.keras.Sequential()
model.add(tf.keras.layers.Dense(128, input_shape=(len(trainX[0]),), activation =
'relu'))
model.add(tf.keras.layers.Dropout(0.5))
model.add(tf.keras.layers.Dense(64, activation = 'relu'))
model.add(tf.keras.layers.Dropout(0.5))
model.add(tf.keras.layers.Dense(len(trainY[0]), activation='softmax'))

sgd = tf.keras.optimizers.SGD(learning_rate=0.01, momentum=0.9, nesterov=True)


model.compile(loss='categorical_crossentropy', optimizer=sgd,
metrics=['accuracy'])

hist = model.fit(np.array(trainX), np.array(trainY), epochs=200, batch_size=5,


verbose=1)
model.save('chatbot_model.h5', hist)
print('Done')

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