Se TATA TABLE OF CONTENTS Page Preface. Introduction... xvii AHM 001 Chapter 0—Record of Revisions seen 1 AHM 011 Standard Classification and Numbering for Members Airport Handling Manuals... AHM 012 Office Function Designators for Airport Passenger and Baggage Handling ... AHM 020 Guidelines for the Establishment of Airline Operators Committees : 34 AHM 021 — Guidelines for Establishing Aircraft Ground Times... 7 34 AHM 050 Aircraft Emergency Procedures... AHM 070 — E-Invoicing Standards. esti 53 CHAPTER 1—PASSENGER HANDLING solar 1 AHM 100 Chapter 1—Record of Revisions .. AHM 110 Involuntary Change of Cartier, Routing, Class or Type of Fare AHM 112 Denied Boarding Compensation. 98 ‘AHM 120 Inadmissible Passengers and Deportees AHM 140 Items Removed from a Passengers Possession by Security Personnel. AHM 141 Hold Loading of Duty-Free Goods. — AHM 176 Recommendations for the Handling of Passengers with Reduced Mobility (PRM) ......00.103 AHM 176A Acceptance and Carriage of Passengers with Reduced Mobility (PRM)... AHM 180 Carriage of Passengers with Communicable Diseases... AHM 181 General Guidelines for Passenger Agents in Case of Suspected Communicable Disease. : 113 CHAPTER 2—BAGGAGE HANDLING a eee AB AHM 200 Chapter 2—Record of Revisions .. 115; CHAPTER 3—CARGO/MAIL HANDLING .. 17 AHM 300 Chapter 3—Record of Revisions .. 17 AHM 310 Preparation for Loading of Cargo os 118 AHM 311 Securing of Load...nsmrsnstmsmsnnnnnsninesnnntsisnssnts soinssennrsennnenenses QO. AHM 312 Collection Sacks and Bags... 123 40TH EDMON, JANUARY 2020 iiiTATA &, , Airport Handling Manual Page Chapter 3—CARGOIMAIL HANDLING (continued) CHAPTER 4—AIRCRAFT HANDLING AND LOADING AHM 320 AHM 321 AHM 322 AHM 330 AHM 331 AHM 332 AHM 333 AHM 340 AHM 345, AHM 350 AHM 351 AHM 353 AHM 354 AHM 355 AHM 356 AHM 357 AHM 360 AHM 380 AHM 381 AHM 382 AHM 383 AHM 384 AHM 400 AHM 411 AHM 420 AHM 421 AHM 422 AHM 423 AHM 424 AHM 425 Handling of Damaged Cargo Handling of Pilfered Cargo Handling Wet Cargo Handling Perishable Cargo... Handling and Protection of Valuable Cargo cit 130 Handling and Stowage of Live Animals... Handling of Human Remains. Acceptance Standards for the Interchange of Transferred Unit Load Devices 437 Handling of Battery Operated Wheelchairs/Mobiliy AIDS as Checked Baggage... Mail Handling . Mail Documents. : 150 Handling of Found Mai... Handling of Damaged Mail Mail Security < 167 Mail Safety . Mail irregularity Message. Company Mail... Aircraft Documents Stowage Special Load—Notification to Captain (General). ‘Special Load—Notification to Captain (EDP Format and NOTOC Service) 178 ‘Special Load—Notifcation to Captain (EDP NOTOC Summary) ...:ssmsrennnenenenennes 190 NOTOC Message (NTM). Chapter 4—Record of Revisions as 197 Provision and Carriage of Loading Accessories. Tagging of Unit Load Devices .. Storage of Unit Load Devices Control of Transferred Unit Load Devices... Unit Load Device Stock Check Message ..... Unit Load Device Control Message Continued Airworthiness of Unit Load Devices ...&, Se TATA Table of Contents Page Chapter 4—AIRCRAFT HANDLING AND LOADING (continued) AHM 426 ULD Buildup and Breakdown AHM 427 ULD Transportation ... AHM 430 Operating of Aircraft Doors. AHM 431 Aircraft Ground Stability —Tipping ...s.s.ssue AHM 440 Potable Water Servicing AHM 441 Aircraft Toilet Servicing AHM 450 Standardisation of Gravity Forces against which Load must be Restrained... AHM 451 Technical Malfunctions Limiting Load on Aircraft AHM 453 Handling/Buk Loading of Heavy Items..... AHM 454 Handling and Loading of Big Overhang Items.... AHM 455 Non CLS Restrained ULD AHM 460 Guidelines for Turnround Plan... AHM 462 Safe Operating Practices in Aircraft Handiing....... AHM 463 Safety Considerations for Aircraft Movement Operations... 283 AHM 465 Foreign Object Debris (FOD) Prevention Program... CHAPTER 5—LOAD CONTROL... AHM 500 Chapter 5—Record of Revisions .. AHM 501 Terms and Definitions . vote 291 AHM 503 Recommended Requirements for a New Departure Control System. 297 AHM 504 Departure Control System Evaluation Checklist... AHM 505 Designation of Aircraft Holds, Compartments, Bays and Cabin... 308 ‘AHM 506 Cargo Loading Sysiem Restraints Schema 314 AHM 510 Handling/Load Information Codes to be Used on Traffic Documents and Messages. 316 AHM 513. Aircraft Structural Loading Limitations — 326 AHM 514 EDP Loading Instruction/Report... AHM 515 — Manual Loading Instruction/Report (LIR).. AHM 516 Manual Loadsheet... 365 AHM 517 EDP Loadsheet 0.0 379 AHM 518 ACARS Transmitted Loadsheet... 388 AHM 519 Balance Calculation Methods cst 395 {40TH EDMON, JANUARY 2029 ¥TATA &, , Airport Handling Manual Page Chapter S—LOAD CONTROL (continued) AHM 520 Aircraft Equipped with a CG Targeting System... AHM 530 Weights for Passengers and Baggage AHM 531 Procedure for Establishing Standard Weights for Passengers and Baggage AHM 533 Passengers Occupying Crew Seats ...s.s:nsnunetnnnussnnsninssinnunnnienseinin AHM 534 Weight Control of Load eaaente 3 AHM 536 Equipment in Compartments Procedure .. 410 AHM 537 Ballast. AHM 540 Aircraft Unit Load Device—Weight and Balance Control .....0.0-e-eome 415 AHM 550 Pilot in Command's Approval of the Loadshett......... 416 AHM 551 Last Minute Changes on Loadsheet. 417 AHM 561 Departure Control System, Carrier's Approval Procedures... 418 AHM 562 Semi-Permanent Data Exchange Message (DEM).... 419 AHM 564 Migration from AHM 560 to AHM 565 ... AHM 565 EDP Semi-Permanent Data Exchange for New Generation Departure Control Systems......445 AHM 570 Automated Information Exchange between Check-in and Load Control Systems... SAT AHM 571 Passenger and Baggage Details for Weight and Balance Report (PWR). AHM 580 Unit Load Device/Bulk Load Weight Statement ‘AHM 581 Unit Load Device/Bulk Load Weight Signal... 560 AHM 583 Loadmessage .. AHM 587 Container/Pallet Distribution Message. AHM 588 Statistical Load Summary... AHM 590 Load Control Requirement and Document Retention AHM 591 Weight and Balance Load Control and Loading Supervision Training and Qualifications ...577 CHAPTER 6—MANAGEMENT AND SAFETY cassnil 579 AHM 600 Chapter 6—Record of Revisions .. 579 AHM 610 — Safety Management System. 580 AHM 615 — Quality Management System. 605 AHM 616 — Human Factors Program .. 638 AHM 617 Occupational Health and Safety Management Program 652 AHM 619 Guidelines for Producing Emergency Response Plan(s)...... AHM 620 Guidelines for an Emergency Management System... vi&, Se TATA Table of Contents Page Chapter 6—MANAGEMENT AND SAFETY (continued) AHM 621 AHM 633 AHM 650 AHM 652 AHM 660 CHAPTER 7—AIRCRAFT MOVEMENT CONTROL. AHM 700 AHM 710 AHM 711 AHM 730 AHM 731 AHM 780 AHM 781 AHM 782 AHM 783 AHM 784 AHM 785 AHM 790 CHAPTER 8—GROUND HANDLING AGREEMENTS: ‘AHM 800 AHM 801 AHM 803 AHM 810 AHM 811 AHM 815 AHM 817 ‘AHM 820 AHM 830 AHM 840 Security Management. 669 Guidelines for the Handling of Emergencies Requiring the Evacuation of an Aircraft During Ground Handling 676 Ramp Incident/Accident Reporting. - 678 Recommendations for Airside Safety Investigations... cesenerenesneee ee BB Carrier Guidelines for Calculating Aircraft Ground Accident Costs... 692 693 Chapter 7—Record of Revisions s = 693 Standards for Message Formals ......00ornnneonnnnninnnenn Standards for Message Corrections. 696 Codes to be Used in Aircraft Movement and Diversion Messages...... wae 697 Enhanced Reporting on ATFM Delays by the Use of Sub Codes............ 703, Aircraft Movement Message. 708 Aircraft Diversion Message. 7 718 2722 721 Request Information Message. Gate Message ......... actus 729 734 739 Aircraft Initiated Movement Message (MVA)..... Operational Aircraft Registration (OAR) Message.. 743, Chapter 8—Record of Revisions ae 743 Introduction to and Comments on IATA Standard Ground Handling Agreement (SGHA).....744 Service Level Agreement Example 749 IATA Standard Ground Handling Agreement eoeeeee BD Yellow Pages B02 812 825 829 873 Standard Transportation Documents Service Main Agreement Standard Training Agreement. IATA Standard Ground Handling Subcontracting Agreement Ground Handling Charge Note .. Model Agreement for Electronic Data Interchange (EDI)... 876 40TH EDMON, JANUARY 2020 vii&, , TaTé Airport Handling Manual CHAPTER 9—AIRPORT HANDLING GROUND SUPPORT EQUIPMENT SPECIFICATIONS AHM 900 Chapter 9—Record of Revisions AHM 901 — Functional Specifications - AHM 904 Aircraft Servicing Points and System Requirements ... AIRBUS A300 B2 320-/B4/C4. ‘A300F4-600/-600C4 ‘ A310-200/200C/300... A318. A319) A320... A321 A330-200F-... essen 917 A330-300.. 340-200... A340-300.... — 929 340-500. 340-600... Airbus 350 900 passenger sist eee 939 AIRBUS A380-800/-800F ATRA42 100/200... ATRI2 oeoce AVRO RJ70. AVRO R485... AVRO RJ100....... = 97 B727-200.. 8737-200/200C.... 8737-300, 400, -500. een ne 984 B737-400.. 737-500... viii 40TH EDITION, JANUARY 2020&, Se IATA Table of Contents Page Chapter 9—AIRPORT HANDLING GROUND SUPPORT EQUIPMENT SPECIFICATIONS (continued) AHM 904 Aircraft Doors, Servicing Points and System Requirements for the Use of Ground ‘Support Equipment (continued) 8737-600, -700, -700C. 7 991 8737-700. 8737-800... 8737-900... 747-100 SF/200C/200F B747-400/4006.... 8757-200 B757-300 8767—200/200 ER B767—300/300 ER B767—400 ER... B777-200/200 LR ... B777-300/300 ER Boeing 787 800 passenger Bae ATP (J61) Bombardier C Series 100 passenger sees 4OAZ Bombardier C Series 300 passenger... CL-65 (CRJ 100/200) DC8-40/50 F SERIES. — 1048 Dc8-61/61 F. Dc8-62/62 F... DC8-63/63 F De9-15/21 Dc9-22... Dc9-41 Dc9-51 . DC10-1010 CF... DC10-30140, 30/40 CF nee snsasee 4060 40TH EDMON, JANUARY 2020 ix&, , TaTé Airport Handling Manual Page Chapter 9—AIRPORT HANDLING GROUND SUPPORT EQUIPMENT SPECIFICATIONS (continued) AHM 904 Aircraft Doors, Servicing Points and System Requirements for the Use of Ground ‘Support Equipment (continued) AHM 905 ‘AHM 905A, ‘AHM 906 AHM 907 AHM 908 AHM 909 AHM 910 AHM 911 AHM 912 AHM 913 AHM 914 EMBRAER EMB-135 Regional Models, 7 1061 EMBRAER EMB-145 Regional Models 1063 Embraer 170..... 1065 Embraer 175 1067 Embraer 190.....csen 1089 Embraer 195... 1071 FOKKER 50 (F27 Mk 050) seca 1073 FOKKER 50 (F27 Mk 0502) . 1075 FOKKER 70 (F28 Mk 0070). 1077 FOKKER 100 (F28 Mk 0100). ‘ 1079 FOKKER 100 (F28 Mk 0100)... 1081 a 1083 MD-11 i 1085 MD-80 SERIES. 1087 SAAB 2000.. 1088 SAAB SF-340 3 1089 TU-204.csorrrnen 1091 Reference Material for Civil Aircraft Ground Support Equipment... 1093 Cross Reference of IATA Documents with SAE, CEN, and ISO. 1097 Guidelines for Use of Pooled and Borrowed Ground Support Equipment (GSE)... 1099 Basic Requirements for Electric Powered GSE (e-GSE).. 1100 Training for Ground Support Equipment (GSE) Maintenance... 1105 oA 1112 ‘Summary of Unit Load Device Capacity and Dimensions...... Basic Requirements for Aircraft Ground Support Equipment... : Ground Support Equipment Requirements for Compatibility with Aircraft Unit Load Devices. 1116 Standard Forklift Pockets Dimensions and Characteristics for Forkliftable General ‘Support Equipment... . ceases A118) Basic Safety Requirements for Aircraft Ground Support Equipment. 1120 Compatibility of Ground Support Equipment with Aircraft Types, A125&, Se TATA Table of Contents Page Chapter 9—AIRPORT HANDLING GROUND SUPPORT EQUIPMENT SPECIFICATIONS (continued) AHM 915 AHM 916 AHM 917 AHM 920 ‘AHM 920A, AHM 921 AHM 922 AHM 923 AHM 924 AHM 925 AHM 9254, AHM 9258, AHM 926 ‘AHM 927 AHM 930 AHM 931 AHM 932 AHM 933 AHM 934 AHM 9344, AHM 936 AHM 938 AHM 939 AHM 941 AHM 942 AHM 950 AHM 951 AHM 953 Standard Controls. 127 Basic Requirements for Towing Vehicle Interface (HITCH) 2 1128 Basic Minimum Preventive Maintenance Program/Schedule.... 1131 Functional Specification for Seif-Propelled Telescopic Passenger StaltS 1... 1133 Functional Specification for Towed Passenger Stairs 1136 Functional Specification for Boarding/De-Boarding Vehicte for Passengers with Reduced Mobility (PRM). ae pisces 188 Basic Requirements for Passenger Boarding Bridge Airccaft Interface. 1143 Functional Specification for Elevating Passenger Transfer Vehicle... 1149 Functional Specification for Heavy Item Lift Platform, 1152 Functional Specification for a Self-Propelled Conveyor-Belt Loader...... 1153 Functional Specification fr a Set Propelled Ground Based in-Ptane Leading ‘System for Bulk Cargo..... a . 21158 Functional Specification for a Towed Conveyor-Belt Loader ... 1159 Functional Specification for Upper Deck Catering Vehicle... 1162 Functional Specification for Main Deck Catering Vehicle .........nssenmarensnsenenenees 1168 Functional Specification for an Upper Deck ContaineriPallet Loader . 1170 Functional Specification for Lower Deck Container/Pallet Loader 1172 Functional Specification for a Main Deck Container/Palllet Loader ...rsrnnsnsenennnnsee 1175 Functional Specification of a Powered Extension Platform to Lower Deck/Container/ Pallet Loader. 1178 1180 Functional Specification for a Narrow Body Lower Deck Single Platform Loader... Functional Specification for a Single Platform Slave Loader Bed for Lower Deck Loading Operations... 1182 Functional Specification for a Container Loader Transporter... 1184 Functional Specification for a Large Capacity Freighter and Combi Aircraft Tail Stanchion...... si 1187 Functional Specification for a Transfer Platform Lif. 1189 Funcional Speciation for Equipment Used for Establishing the Weight of a ULDIBULK Load «oo - = 1191 Functional Specification for Storage Equipment Used for Unit Load Devices 1193 Functional Specification for an Airport Passenger Bus 1194 Functional Specification for a Crew Transportation Vehicle .....snssnnmarnnnsnneannnnn 1197 Functional Specifications for a Valuable Cargo Vehicle. 1199 40TH EDMON, JANUARY 2020 xiTATA &, , Airport Handling Manual Page Chapter 9—AIRPORT HANDLING GROUND SUPPORT EQUIPMENT SPECIFICATIONS (continued) AHM 954 Functional Specification for an Aircraft Washing Machine 1200 AHM 955 Functional Specification for an Aircraft Nose Gear Towbar Tractor. : 1202 AHM 956 Functional Specification for Main Gear Towbarless Tractor... 1205 AHM 957 Functional Specification for Nose Gear Towbarless TraciOf ...senssinsnssnnnsesesses 1207 AHM 958 — Functional Specification for an Aircraft Towbar..... 1210 AHM 960 — Functional Specification for Unit Load Device Transport Vehicle...n.:.snnsnnnenennennnnes A212 AHM 961 Functional Specification for a Roller System for Unit Load Device Transportation on TUCKS onsen : cameaiettncietaia asthasis a 1215 AHM 962 Functional Specification for a Rollerised Platform for the Transportation of Twenty Foot Unit Load Devices that Interfaces with Trucks Equipped to Accept Freight Containers Complying with ISO 668:1988 ‘ 4217 AHM 963 Functional Specification for a Baggage/Cargo Catt ....-rrnncnmnnnnsinnnsnnnensne woe 1219 AHM 965 — Functional Specification for a ULD Dolly (up to ULD base size “ A220 AHM 966 — Functional Specification for a Pallet Dolly ULD Dolly (Up to ULD base size “M’) 1222 AHM 967 — Functional Specification for a ULD Dolly (up to ULD base Size “G") ...encunreeonennenenees 1224 AHM 968 — Functional Specification for Ramp Equipment Tractors 1228 AHM 969 Functional Specification for a Pallet/Container Transporter 1227 AHM 970 Functional Specification for a Self-Propelled Potable Water Vehicle with Rear or Front Servicing........ ei 1229 AHM 971 Functional Specification for a Self-Propelled Lavatory Service Vehicle with Rear or Front Servicing........ as 1232 AHM 972 Functional Specifications for a Ground Power Unit for Aircraft Electrical System .. 1235 AHM 973 — Functional Specification for a Towed Aircraft Ground Heater 1239 AHM 974 — Functional Specification for Aircraft Air Conditioning (Cooling) Unit 1242 AHM 975 — Functional Specifications for Self-Propelled Aircraft De-Icing/Ant-Icing Unit. 1244 AHM 976 — Functional Specifications for an Air Start Unit. 1248 AHM 977 Functional Specification for a Towed De-lcing/Anti-Icing Unit. : 1250 AHM 978 — Functional Specification for a Towed Lavatory Service Cart... 1253 AHM 979 Functional Specification for a Towed Boarding/De-Boarding Device for Passengers with Reduced Mobility (PRM) for Commuter-Type Aircraft ........nsrnmanennnsenenensee 1255 AHM 980 — Functional Specification for a Self-Propelled Petrol/Diesel Refueling Vehicle for Ground Support Equipment. Pereepareiees - 7 1257 AHM 981 — Functional Specification for a Towed Potable Water Service Cart. 1259 AHM 990 Guidelines for Preventative Maintenance of Aircraft Towbars... 1261 xii&, Se IATA Table of Contents Page Chapter 9—AIRPORT HANDLING GROUND SUPPORT EQUIPMENT SPECIFICATIONS (continued) AHM 994 Criteria for Consideration of the Investment in Ground Support Equipment... 1262 AHM 995 Basic Unit Load Device Handling System Requirements. 1268 AHM 997 Functional Specification for Sub-Freezing Aircraft Air Conditioning Unit ........ceeesn-n- 4268 CHAPTER 10—ENVIRONMENTAL SPECIFICATIONS FOR GROUND HANDLING OPERATIONS ........1271 AHM 1000 Chapter 10—Record of Revisions 120 AHM 1001 Environmental Specifications for Ground Handling Operations 1272 AHM 1002 Environmental Impact on the Use of Ground Support Equipment.............. secensereene 1273 AHM 1003 GSE Environmental Quality Audit.. 1275 AHM 1004 Guidelines for Calculating GSE Exhaust Emissions. 1277 AHM 1005 Guidelines for an Environmental Management System 1278 CHAPTER 11—GROUND OPERATIONS TRAINING PROGRAM. 1281 1281 AHM 1100 Chapter 11—Record of Revisions AHM 1110 Ground Operations Training Program 1282 Appendix A—References. 1317 Appendix B—Glossary 1349 Alphabetical List of AHM Titles. é 1361 40TH EDMON, JANUARY 2020 xiiiSe TATA >>> PREFACE ‘The 40" edition of the IATA Airport Handling Manual becomes effective on 1 January 2020 and replaces the 39" edition, which ‘should not be used after 31 December 2018, This manual contains the latest updates of a series of guidelines and specifications ‘which have been approved by the IATA Ground Operations Working Group (GOG) as industry best practices. ‘The AHM content has been developed by various working groups and subject matter experts within the IATA governance structures as the industry agreed safety and efficiency standards and practices airlines, ground handing companies and airports are recommended to follow. ‘We would like to thank all the indviduals and their organizations that participate or have participated actively in the development of the AHM, The following is a summary of the changes in the 40" edition of the IATA Airport Handling Manual: Note: In general, definitions that were part of specific AHI sections have now been consolidated and moved to Appendix B = Glossary. In the electronic version of the AHIM, a link is provided from the term in the AHM section to the definiton in Appendix B. Deleted AHM 813 Now AHM 506 AHM 820 AHM 907 AHM 968 Replaced (new text) no replaced text, ‘Amended AHM Preface ‘AHI Introduction ABM 001 AHM 100 ‘ABM 200 ‘AHM 300 ‘AHM 400 ‘ABM 500 ‘AHM 600 ‘AHM 700 ‘AHM 800 ‘ABM 900 AM 1100 AHM Appendix B Change Request Any IATA Airport Handing Manual and IGOM changes are to be provided to IATA via our Change AHM 050 AHM 110 AHM 360 AHM 431 AHM 505 AHM 590 AHM 610 AHM 801 AHM 901 AHM 925 AHM 966 AHM 1110 www iata.orglahmigom-change {40TH EDMON, JANUARY 2029 AHM 120 ANIM 440 ARM 514 ARM 591 ARM 616 ABM 803 AEM 906 ABM 931 AEM 967 AHM 176 AHM 463 AHM 515 AHM 621 AHM 811 AHM s10 AHM 936 AHM 973 AHM 1768, AHM 465 AHM 534 AHM 650 AHM 840 AHM 913 AHM 955 AHM 974 AHI 536 AHI 652 AHI 915 AHI 957 AHI 997 AHM 562 AHM 917 AHM 963 AHM 570 AHM 922, AHM 965 Request form at:&, , IATA Airport Handling Manual xvi 40TH EDITION, JANUARY 2020&, Se TATA >>> INTRODUCTION 1. GENERAL ‘The development and adoption of standards for airport handling arose in Europe where an overlap of the networks of many different airlines resulted in the necessity for airlines to arrange handling contracts with each other. The standards reflected the handling carriers’ need to treat al its customers equally and satisfied each airline's requirement for common standards at each aitport hey served. ‘These standards, known as the Airport Handling Manual (AHM), have been developed under the auspices of IATA over a period of forty years through the Airport Service Commitee (ASC) and Passenger Standards Conference (PSC) and published under PSC Recommended Practice (RP) 1690 Attachment A. More recently, the governance structure was revised and the ASC delegated its authority for the development of standards in the AHM to the Ground Operations Working Group (GOG). However the ASC, and ultmately the PSC, have the overall responsibilty to daliver the standards that gp into the AHM. ‘The AHM includes aspects such as: load control, cargo; baggage handling; aircraft handling methods; off-airport handling of cargo in ULDs: rraining/quaiification of cargo handing staff, arside safety and safe operating practices; functional specifications {for Ground Support Equipment (GSE); policies for GSE operation and training; environmental standards in ground operations; the use, maintenance and siandard interpretations of the IATA Standard Ground Handling Agreement and other ground handling ‘matters as outlined in Annex A tothe IATA Standard Ground Handling Agreement. Inevitably, there is @ continuing need for the mainlenance of existing standards and policies as well as the development of new ‘ones—airport systems and aircraft evolve, the regulalory environment changes and advances in technology, particularly ‘automation, all affect airport ground handing, IATA has also established liaisons with various outside organizations with similar aims to avoid duplication of effort and to publish 1 standard industry source of information for global use which represents the most practical general aiport handling guidelines. ‘Those wishing contribute to the AHM please contact IATA at groundops@iata ora 2. APPLICABILITY ‘The AHM is designed to be a repository of a wide range of airport related standards, policies and recommended practices. The users of the AHM are also expected to be from a wide range of people and companies that operate at an airport who would use the AHM as a eference and a guide. It also contains material that is used by service providers, airlines, airport personnel, ‘suppliers and manufacturers who provide the aviation indusiry with services or equipment relaied to aiport operations. 3. SCOPE ‘The AHM content is intended as recommended practices which include: standards, guidelines, functional specifications, as well as templates - al of which are intended to assist and guide appropriate staff on the “what to do" aspects of airport operations. 4. MANUAL REVISION IATA publishes annual editions ofthis manual to ensure the content remains current. The edition is depicted on the cover page of the manual and at the bottom of each individual page. The issue date and effective date of each edition is indicated in the record cof revisions secton. A temporary revision (TR) may be issued in order to address urgent needs. A TRis not included in the body of the AHM, and is accompanied by specifc instructions as to its applicability. ‘The following symbols placed against an item indicate changes from the previous edition. symbol Meaning ao ‘Addition of a new item, A Change to an iter, @ Cancellation of an item. 40TH EDMON, JANUARY 2020 xvii&, Se TATA irport Handling Manual 5. SYSTEM OF NUMBERING AHMs AHM numbers are grouped in the following categories: AHM Numbers: Category 001-089 General 100-199 Passenger Handling 200-299 Removed as of 39th edition (2019)-see Baggage Reference Manual (BRM). 300-399 Cargo/Mail Handling 400-499 Aircraft Handiing and Loading 500-599 Load Control 600-699 Management and Safety 700-789 Aircraft Movement Control 800-899 Ground Handing Agreements 900-999 Airport Handling Ground Support Equipment Specifications. 1000-1099 Environmental Specifications for Ground Handling Operations 1100-1199 Ground Operation Training Program 6. OTHER IATA PUBLICATIONS RELATED TO AIRPORT, PASSENGER AND CARGO HANDLING ACTIVITIES 6.1 IATA Ground Operations Manual (IGOM) 6.2 Marshalling Signals (Quick Reference Guide) 6.3 Load Control XML Messaging Toolkit (LCXML G4 Passenger Services Conference Resolution Manual (PSCRM 6.5 Baggage Reference Manual (BRM) 6.6 Baggage Identification Charts (BAGIO) G7 Lost & Found Property Chart 6.8 Cargo Seni 6.9 IATA Dangerous Goods Regulations (0GR) 6.10 IATA Cargo Handling Manual (ICHM) 6.11 IATA ULD Regulations (ULDR) 6.12 Live Animel Regulations (LAR) 6.13 Perishable Cargo Regulations 6.14 Temperature Control Regulations 8.15 Infectious Substances Shipping Guidelines 6.16 Lithium Batteries Shipping Guidelines 6.17 Cargo XML Toolkit 6.18 IATA Guide to Facilitation 6.19 Security Management System (SeMS) Manual s Conference Resolutions Manual (CSCRM) 6.20 Arport Development Reference Manual (ADRM For more information on IATA Publications, please visit ww ‘ata oro/publishing xviiiBe TATA 7. IATA TRAINING PROGRAMS RELATED TO AIRPORT, PASSENGER AND CARGO HANDLING ACTIVITIES 7.1. Aircraft De-icing Operations Management Code: TAPG-02 7.2 Aircraft Marshalling and Ramp Hand Signals with RampVR™ Code: TAPG-06 7.3 Aircraft Turnaround Coordination & Loading Supervision with RampVR™ Code: TAPG-57 7.4 Aircraft Weight and Balance Code: TALP-O1 7.5 Aircraft Weight and Balance Refresher Code: TAPP-56 7.6 Airport Services-Passenger Handling Code: TALP-10 7.7 Baggage Handling Services and Systems Code: TAPG-09 7.8 Emergency Planning and Response for Airports and GSPs Code: TAPP-12 7.9 Human Facior in Ground Operations Code: TAPG-03, 7.10 Passenger Assessment & Travel Document Check Code: TAPP-34 74 SGHA-SLA & Effective Negotiations Behavior Code: TAPP-32 72 SGHA for Line Maintenance Agreements Code: TAPG-55 7.48 Siation Operations Control Code: TAPP-35 7.44 Station/Ground Handling Management Code: TALP-02 7.15 Arport Ramp Services-Distance Leaming Code: TAPP-51 7.16 Ground Operations Management-Distance Learning Code: TALP-52 TAT Passenger Ground Services-Distance Leaming Code: TALP-51 7.48 A.CDM in Airport and Ground Operations Code: TAPG-61 7.19 Baggage Claims and Proraton Code: TAPG-62 7.20 Basic Airside Safety-eLearning Code: TALP-17 7.24 Business Aviation Handling and Fixed-Base Operations, FBO-(Classroom, 3 days) Code: TAPP-38 For more information on IATA Ground Operations Training, please visit www iata.orgigroundops, 40TH EDMON, JANUARY 2020 xix