Itinerary of the event
TIME AGENDA
08:00 Leave the college for the venue and a quick
recap of the journey
09:30 Arrive at the venue
10:00 Visiting the airport and airplane
11:30 Lunch time
12:30 A cultural show and the distribution of gifts
14:30 Arrive at school
13:30 Leaving the airport
Aim of the team - Our aim is to enhance young adults knowledge of the airport
operating system and to educate them on the products and services offered by the
aviation sector that cannot be gained in a classroom setting
Objectives of the team - Inform participants of the impact and influence of airports
on the Mauritius economy
- Present to participants the type of customer service offered by the airport
-Allow participants to interact with airport staff to gain insight into their roles in
different departments
2.1.3. Potential Customers
Grade 12 students and educators are our principals. We chose grade 12 students as
clients because it gives them a new experience that can help them in their future. This
will allow Year 12 students to gain experience which will help them organize their
event in the future. We know that our participants are adults and more mature, so it
will be easier to interact with them.
Staffs Roles
A Photographer To capture photos and videos during the
event
A First aider Provides medical services during
emergency situations during the event
A driver To take us to the airport
A group of dancers Entertain our participants with a cultural
show
2.1.4.2. Physical Resources
ITEMS DESCRIPTION
Gift bags Offer souvenirs to participants
Emergency kit Treat any injury that may occur during
the event
Lunch pack To offer breakfast to participants
Bottles of water Ensure that participants do not go thirsty
during the event
2.1.4.3 financial Resources
Expense Costs
Transport Rs 2300
Gifts Rs 3000
Food and beverages Rs 2500
Cultural Show Rs 1000
Emergency kit equipment Rs 500
TOTAL RS 9,300
2.1.5 SWOT Analysis on event option 1 : Visiting a Airport
Strengths Weaknesses
- Offers a unique and educational experience for - Limited access to certain areas of the airport due to
participants security protocols
- Provides behind-the-scenes access to airport - Disinterest of participants who are not interested in
operations the aviation sector because it bores them
- Allow participants to better understand airport - Participants are bored because of the long journey
security and regulations and its importance to the airport
Opportunities Threats
- Have in-depth knowledge of airport security - Ensure that participants respect the security rules
protocol measures imposed by the airport.
- Interact with airport staff and ask them airport - May have delays in schedules that we must meet
related questions due to unforeseen circumstances, for example due to
airport protocols
- Know in depth the services that the airport offers to
customers - Bad weather, e.g. cyclone, torrential rain
- Learn about the importance of airport on the
economies of Mauritius
2.1.6 Risk Assessment and Contingency Plan
Risks Levels of Who might How can the risks be Further actions to be
risk be affected? controlled ? taken
Road accident or Low Everyone Ensured that the Call the ambulance
Injuries transport driver has his
driving license and that
all his papers are in
order
Bad weather Low Everyone Monitor and check Postpone the event
weather conditions another day
Covid-19 Low Everyone Given each participant a Postpone the event
pandemic mask and hand sanitizer another day OR use
the contingency plan
Possible change Medium Everyone Continually stay in Postpone the event
of visit date by touch with someone another day
who works at the
the airport for
airport to make sure
example due to everything is going
protocols smoothly and ensure
there are no last minute
changes
Traffic jam Medium Everyone By organizing the
itinerary time, we
Takes a shortcut to get must ensure that if
to the airport there is a delay we
have made
arrangements to
ensure that it does
not disrupt our event
