LETTER HEAD
REPORT
SUBJECT
REPORT BY
1. GENERAL INFORMATION
Traveling schedule
Personal attendance
Departure time 6:10 am date 05.08.2013
Arrive factory time 16:00 pm date 05.08.2013
Working plan
General meeting with factory
Qualification checking: Manager control, QC control
Checking factory facility
Checking housekeeping, storage, incoming/outgoing plant
Checking production plant
Claim from client, warranty claim procedure/ action
Return time 13:30 pm date 06.08.2013
Arrive Mawei SY time 20:00 pm date 06.08.2013
Factory information
Factory name
Address Jiangsu, China
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Legal status
Date of foundation
Business licence
Contact person
Tel/ Fax/ Email
Main production • Marine switchboard
• Power Management System (PMS-system)
• Bridge, Engine Room and Wing Control Consoles
• Power and Light distribution switchboards
• Charging and Discharging panels
• Separate starters or Group Starter Panels
• Shore connection box
• Test panel
• Variable Frequency Starters and Soft Starter
• Engine Room Alarm and Monitoring System
• CCTV
• Remote Information Transmission System
• Integrated Automation System
Production capacity 15 shipsets per month
Manufacture floor (m2) 26,700
Employee detail Sub-total
Production worker 160
Engineering for electric design 30
Engineering for automation 30
design
QC/Commission/Service staff 60
Management and sales 40
Others 30
Total 350
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2. FACILITIES AND MACHINERIES CONDITION
Machineries condition
No. Description Yes/No Remark
Is maintenance carried out on production
1 Yes Record and control by QC
equipments and are there any records?
Are work instructions / procedures
2 Yes
appropriate locations?
Is machinery in good condition?
3 Yes
Does the factory possess
4 Yes Steel plate, steel panel, etc
support production?
Does each machine have a record/log hung
5 Yes
on it?
Machinery detail condition
Photo Photo
Equipment specification: Equipment specification:
Name: Name:
Quantity: 2 Quantity: 2
Condition: good Condition good
Photo Photo
Equipment specification: Equipment specification:
Name:
Quantity: 1 Name:
Condition: good Quantity: 1
Condition: good
Photo Photo
Description: Description:
Housekeeping and cleaning condition
No. Description Yes/No Remark
1 Is the storage well organized? Yes
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Does the capacity of the warehouse meet the
2 maximum production capacity? Yes
3 Is the factory clean? Yes
Are samples well kept and in good
4 condition? Yes
5 Any temperature control storage? No
Picture
Photo Photo
Description: ware house arrangement Description: small/distribution boards
warehouse
Photo Photo
Description: MSB/ESB warehouse Description: ware house arrangement
Electric power supply
No. Description Yes/No Remark
Is there stable electric power supply in the
1 area? Yes
2 Any self-supplied electric power generator? No
Picture
Photo
Description: independent power control station
3. PRODUCTION CAPACITY
Design condition
No. Description Yes/No Remark
1 Any design department? Yes
2 Drawings receive and feedback control? Yes
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3 Self-design if any comment from client? Yes
Picture
Photo Photo
Office arrangement Office arrangement
Delivery/ Loading condition
No. Description Yes/No Remark
Signed contract for
1 Any trucks owned by the factory? No transportation with
Logistics partner
2 Any shipping ports / airports nearby? Yes
Is there enough space for 2 or 3 containers to Wooden or carton box will
3 be loaded at the same time? Yes be normally used for cargo
truck transportation
Picture
Description: overhead cranes × 2sets Description: partners’ trunk
Production capacity
No. Description Yes/No Remark
Can the machinery quantity meet the order
1 volume Yes
Can the worker quantity meet the order
2 volume? Yes
3 Can the warehouse meet the order volume? Yes
Shop test/ client/ class attendance plan
No. Description Yes/No Remark
Any information to client/ class before
1 starting Yes
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2 Any testing procedure approved by class Yes
Any record for improvement if any comment Not clear segregation
3 from client/ class Yes
among different projects
Capacity checking
Main process Machinery/Hand
Fabrication Machinery & Hand
Assembly Hand
Testing Machinery & Hand
Painting By sub-contractor
Machining Machinery & Hand
Overall capacity 15 shipsets/ month
Picture
MSB and console workshop overview Console Assembly
Panel Assembly Starter panel workshop overview
Small part assembly workshop Starter assembly workshop
MSB testing Alarm and monitoring system testing
Schedule, QC check posted on each assembly Navigation light test place
equipment
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4. QUALITY INSURANCE SYSTEM
General qualification
No. Description Yes/No Remark
Is there a complete quality control plan
1 available in writing? Yes
Is the factory ISO registered? Any quality
2 system certificates available? (with Yes
certification company details and dates)
Is there an independent Q.C. manager or
3 supervisory level person to head the Q.C Yes
functions?
4 Are quality meetings held with records? Yes
Are there adequate documented internal
5 training programs provided for all quality Yes
control personal
Are customers’ and approved internal
6 specifications properly filed and easily Yes
accessible?
Any sampling methods applied to conduct
7 random product inspection? No
Is workmanship standards / acceptance level
8 provided for checking? Yes
Have testing equipments been calibrated and
9 with calibration date noted? Yes
10 Any class certificate/ production certificate Yes
Picture of qualification
Photo Photo
Description: ISO QMS certificate Description: enterprise standard &
workmanship
Photo Photo
Description: QC training plan Description: QC training plan
Photo Photo
Description: production class certificate Tool with calibration label/ date
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Income material control
No. Description Yes/No Remark
Incoming QC available? (how many? day
1 shift/night shift) Yes
Are written inspection/ testing instructions
available? Charge for major
2 Yes
Adequate enough? QCs fully followed up? components
Are inspection status and results clearly
3 marked / identified? Are inspection results Yes
recorded?
What actions are taken if non-conforming
4 materials are found? Are the procedures Yes
followed?
Are there certificates from material suppliers
5 if applicable? Yes
Picture
Photo Photo
Description: inspection application prepared Description: major components inspection
by material purchasing department record issued by QC department
Delivery material control
No. Description Yes/No Remark
Delivery QC available? (how many? day
1 shift/night shift) Yes Attend if required
Are inspection status and results clearly
2 marked / identified? Are inspection results Yes
recorded? QC follow up?
3 Packing area available? QC follow up? Yes
4 Packing list/ Notice marked in/on package? Yes
5 There is clearly marked identified items? Yes
Any manuals deliver with package? Might be separate if
6 Yes
required
Picture
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Photo Photo
Description: delivery note to warehouse Description: packing machine & boxes
Photo
Description: delivery packing notice
Manufacture production control
No. Description Yes/No Remark
1 Is final QC available? How many inspectors? Yes Enough for eachpart
Is there a procedure to conduct random
2 product inspection after final packaging? No
Are inspection status and results clearly
3 marked / identified? Yes
Are test and inspection results recorded and
4 Maintained for analysis and future quality Yes
control?
Picture
Photo Photo
Description: QC final checking and record
Description: monthly meeting for
improvement from feed back
5. CLIENT CLAIM/ AFTERSALES CONTROL
Client claim control
No. Description Yes/No Remark
Is there any procedure to control/ clarify/
1 rectify client claim Yes
How long to start proceed after receiving
2 clearly claim? --- 24 hours
Any identify record, improve procedure and
3 action plan Yes
4 Any history claim record Yes
Aftersales control/ Warranty claim control
No. Description Yes/No Remark
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Is there any procedure to control/ clarify/
1 rectify warranty claim Yes
How long to start proceed after receiving
2 clearly claim? --- 24 hours
Any identify record, improve procedure and
3 action plan Yes
4 Any history claim record Yes
5 Any Worldwide action plan Yes
Any action plan when overlap between
6 different makers in the same system No
7 Worldwide contact list/ address Yes
Picture of records
Description: Test and commissioning record Claim and WC action procedure
Worldwide service support office Worldwide service notice pasted on delivered
equipment
6. MEETING MINUTES
End of Report
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