COACHING FORM
COACHEE: MARY ABEGAEL M. MARIANITO DATE: March – April 2023
COACH: VENUE:
TOPIC TO BE DISCUSSED: FEE-BASED PRODUCT
This form is to be used by the coach to chronicle what have been discussed during the coaching
conversation between him/her and the Coachee. It will serve as a future reference on how the
conversation went on, what were the salient points discussed following the ‘’GROW FRAMEWORK’’, and
what actions steps and commitments were made by the Coachee. It will also serve to remind both parties
what else to do when they meet again as follow up to their previous coaching conversation.
GOAL: Determine exactly what the coachee wants to achieve in the coaching conversation.
What is the goal that was unearthed from the coachee’s perspective that was the subject of the coaching
conversation?
Selling fee-based products of FICCO to its members and non-members.
Why is this goal important to the coachee?
For the teller to have a smooth members transaction on selling fee-based product.
What was the agreed objective for the coaching session?
To prioritize members encouragement on patronizing our offered fee-based products.
To make them understand the significant benefits of our offered fee-based products.
To enhance their knowledge about the offered fee based products for future transactions.
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REALITY: This is about clarifying the current situation as objectively as possible.
What is actually happening now in relation to the goal that was described by the coachee?
Members is not interested at all on purchasing or availing our offered fee based products because
they lack of understanding on the proper way of using and the good benefits they get on the offered
fee-based products.
What is the current impact of what is actually happening to the coachee? To the organization? Or to
the people around, where applicable?
Lower income.
Higher number of unsold products.
Supervisors get mad every time there is lower income on the fee-based product that might
cause stress and pressure to the employees.
What could be the future implications of actions that were already taken by the coachee?
Sales talk and enhance members knowledge by informing them the different kinds of fee-based
products, specially their usage and benefits.
OPTIONS: Once underlying issues are identified, ask some more questions so the coachee can identify
available questions.
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What are the options/alternative courses of action that were enumerated by the coachee?
Give members other fee-based options that they might need on their day-to-day life.
Understand and accept additional knowledge on the information’s about the fee-based
products.
What are the advantage and disadvantage of choosing any of the options available?
Advantage: Good member’s relation, positive results and higher income.
Disadvantage: Negative words of mouth to the other members or to the people not yet members of
the cooperative.
What is the probability that if chosen, the option will work and address the goal that was earlier
described?
Higher rate of probability.
WAY FORWARD. This is where the coachee moves from coaching options to making a decision.
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What is the selected option of the coachee?
Always answer quire of members on the given or available products. Give them proper
knowledge the offered products.
Why was this choice made?
To obtain positive/good work station and to increase income and good cooperative impression
to the members.
Given this choice, what will be the next action steps of the Coachee in order to achieve the goal
earlier set forth?
Apply necessary work of actions and correct/check taken actions from time to time.
How committed is the Coachee in pursuing this option?
Fully committed.
What are the foreseen obstacle?
Negative word of mouth from other members or from other people who is not a member.
What a support that the Coachee need from the coach? From the organization?
All the support needed (mentally, emotionally & etc.). And other ideas needed to enhance
knowledge on the offered fee based products.
When is the agreed date, time and place to follow-up on the Coachee’s commitment?
As soon as the curses of actions are implemented.
ACKNOWLEDGEMENT
Name of Coachee: MARY ABEGAEL M. MARIANITO Name of Coach:
Signature: Signature:
Date Signed: Date Signed:
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