Solis Display Messages

In this article, we will provide a comprehensive explanation for all messages generated by Solis
inverters, ranging from operating messages to alarm messages. We'll not only decipher what these
messages mean but also offer possible solutions to address them. For more in-depth
troubleshooting guidance, you can explore the additional articles in this section.

Table of Contents:

1: Grid Tied inverters

A) Operating Status
B) Warning Messages
C) Alarm Messages
2: Energy Storage inverters
A) Operating Status
B) Warning Messages
C) Alarm Messages
3: Export Power Manager (EPM)
A) Operating Status
B) Alarm Messages
Grid Tied Inverters

Operating Status:
(Alphabetical order)

Message: Description: Solution:

Generating Generating No need to deal with, the inverter is in normal

operation

Grid Off Control inverter to turn off - Set the inverter to Gird ON
Set the inverter to Gird ON

LimByEPM Inverter is under external 1. Confirm whether the inverter is connected to

control an EPM/meter to do export control. 2. Confirm
whether the inverter is controlled by an external
third-party device. 3. Confirm whether the
power setting of the inverter Power Control is
limited

LimByVg Inverter is under Volt-Watt 1. Subject to local safety regulations, when the
working mode grid voltage is high, the Voltwatt working mode
is triggered, which generally does not need to
be dealt with; 2. The factory mistake may causes
the mode to turn on. If you need to turn it off,
you can turn it off in the LCD. Setting process:
main menu→advanced setting→password
0010→STD mode setting→working mode
→working mode: NULL→save and exit.

LimByVar Inverter is under Volt-Var 1. Subject to local safety regulations, when the
working mode grid voltage is high, the Voltvar working mode
is triggered, which generally does not need to
be dealt with; 2. The factory mistake may causes
the mode to turn on. If you need to turn it off,
you can turn it off in the LCD. Setting process:
main menu→advanced setting→password
0010→STD mode setting→working mode
→working mode: NULL→save and exit.

LimByPlmt Inverter is under P Factor If you need to turn this mode off, you can turn it
working mode off in the LCD. Setting process: main
menu→advanced setting→password 0010→STD
mode setting→working mode →working mode:
NULL→save and exit.
 OpenRun Open loop operation - No need to deal with, the inverter is in open
No need to deal with, the loop operation state, only appear in the internal
inverter is in open loop test environment.
operation state, only appear
in the internal test
environment.

SoftRun Wait to start generating - Try to restart the inverter, if it is still not
Try to restart the inverter, if it resolved, please contact the manufacturer's
is still not resolved, please customer service.
contact the manufacturer's
customer service.

Waiting Wait to operate - Test whether the DC input voltage of the

Test whether the DC input inverter reaches the minimum starting voltage.
voltage of the inverter
reaches the minimum
starting voltage.

Warning Messages:
(Alphabetical order)

Message: Description: Solution:

DcSpdFail DC SPD fault Restart the inverter. If it is still not resolved, please
contact the manufacturer's customer service.

Fan Alarm Internal Fan fault Check whether the internal fan of the inverter is
abnormal and does not start; try to restart the inverter.

Fan_H Alarm External Fan fault Check whether the external fan is abnormal and does
not start; try to restart the inverter; refer to the manual
to replace the external fan/clean the fan.

FuseFail Fuse alarm on 125K- Restart the inverter and replace the fuse referring to
EHV-5G and Korean the manual. If it is still not eliminated, please contact
100K with fuse model the manufacturer's customer service.

Surge Alarm Gird has surge Grid has surge. It is for after-sale information analysis,
doesn't affect inverter operation.
 VgSpdFail AC SPD fault Restart the inverter. If it is still not resolved, please
contact the manufacturer's customer service.

Alarm Messages:
(ordered by Alarm Code)

Message: Alarm Code: Description: Solution:

OV-G-V 01 Grid voltage is higher than 1. If it happens accidentally, it may

standard code's 1st level be a short-term abnormality of the
overvoltage limit for the set grid. The inverter will resume
peirod of time. normal operation after detecting
OV-G-V 02 Grid voltage transient value is that the grid is normal, without
over 1.35 times of rated manual intervention.
voltage peak value. 2. Check if the standard is set
OV-G-V 03 Grid voltage is higher than correctly.
the 10min overvoltage limit 3. If it occurs frequently, please
1010
in the standard code. check the grid voltage and the grid
OV-G-V 04 Grid voltage is higher than frequency if it is within the
standard code's 2nd level standard protection range of the
overvoltage limit for the set inverter. If not, please check
peirod of time. whether the AC side circuit breaker
OV-G-V 05 Grid voltage transient value is and the output cable are
over 1.35 times of rated connected properly.
voltage peak value over 4. If the grid voltage and grid
200ms. frequency are not within the
UN-G-V 1011 Grid voltage is lower than the standard protection range of the
limit. inverter, and the AC side wiring is
OV-G-F 1012 Grid frequency is higher the confirmed to be correct, this alarm
limit. still appears frequently. After
UN-G-F 1013 Grid frequency is lower the obtaining the approval from the
limit. local power operator, please
contact customer service to modify
the inverter grid Over and under
voltage/frequency protection
points.

Backfeed_Iac 1014 AC backfeed current 1. Restart the inverter, if it is still

not ruled out, please contact the
manufacturer's customer service.
NO-Grid 1015 No grid 1. Confirm whether the power grid
is properly connected.
2. Confirm whether the connected
power grid is normal.
3. Check if the Grid Standard is set
correctly.
3. If the grid connection is normal,
you need to contact
manufacturer's customer service
with information of AV Voltage
details and where voltage was
measured.

G-PHASE 1016 Grid has unbalanced 3phase 1. Confirm whether the power grid
is properly connected.
2. Confirm whether the connected
power grid is normal.
3. If the grid connection is normal,
you need to contact
manufacturer's customer service.

G-F-FLU 1017 Grid frequency is abnormal 1. Confirm whether the power grid
is properly connected.
2. Confirm whether the connected
power grid is normal.
3. If the grid connection is normal,
you need to contact
manufacturer's customer service.

OV-G-I 1018 Grid output overcurrent 1. Confirm whether the power grid
is properly connected.
2. Confirm whether the connected
power grid is normal.
3. If the grid connection is normal,
you need to contact
manufacturer's customer service.

IGFOL-F 1019 Grid current tracking error 1. Restart the inverter, if it is still
not ruled out, please contact the
manufacturer's customer service.

PHASE- 101A Abnormal grid phase angle 1. Check whether the AC side
FAULT wiring is correct. 2. Check whether
the grid phase angle is 120°. 3.
Restart the inverter. If it is still not
resolved, please contact the
manufacturer's customer service.

OV-DC 1020 DC overvoltae 1. Check whether the input voltage

exceeds the maximum input
 voltage of the inverter;
2. Restart the inverter
3. If it is still not ruled out, please
contact the manufacturer's
customer service.

BoostFal 1020 DC boost circuit fault Restart the inverter. If it is still not
resolved, please contact the
manufacturer's customer service.

OV-BUS 1021 DC bus overvoltage 1. Check whether the input voltage

exceeds the maximum input
voltage of the inverter;
2. Restart the inverter
3. If it is still not ruled out, please
contact the manufacturer's
customer service.

UNB-BUS 1022 DC bus voltage and DC bus 1. Check whether the inverter bus
half voltage is not correct voltage and bus half voltage are
correct,
2. Restart the inverter
3. If it is still not ruled out, please
contact the manufacturer's
customer service.

UN-BUS02 1023 Abnormal display of DC bus

voltage

UN-BUS 1023 DC bus voltage is too low 1. Check whether the input voltage
is too low 2. Restart the inverter 3.
If it is still not ruled out, please
contact the manufacturer's after
sales engineer.

DC-INTF. 1027 Abnormal DC input current 1. Check whether the DC wiring is

falsely connected or damaged.
2. Restart the inverter.
3. If it is still not resolved, please
contact the manufacturer's
customer service.

Reve-DC 1028 DC reversely connected. 1. Check whether the DC wiring is

reversed.
2. Check whether the wire has
correct size.
3. Check if correct Grid Standard is
set.
4. Restart the inverter
5. If it is still not resolved, please
 contact the manufacturer's
customer service.

PvMidIso 1029 PV middle point low 1. Check the time when the error is
insulation protection reported. If the error is reported in
the early morning or late afternoon
or on a rainy day, it is a normal
phenomenon. The moisture in the
air increases, the impedance
becomes low, and it is easy to
report the ISO;
2. Use the resistance level of the
multimeter to measure the
resistance of the PV string to the
ground , and the resistance should
be above 20kΩ; if the impedance is
too low, please check the
insulation between the PV string
and the ground, or make a new
cable between panel and the
inverter
3. Use a multimeter to measure the
resistance of the N wire and the
ground wire. This value should be
close to zero. Otherwise, there is a
problem with the connection
between the AC N wire and the
ground wire. Please check the AC
wiring;
4. Please check whether the
software version is the latest. You
can try to update the software (due
to the continuous changes in
regulations, the ISO detection
threshold is also changed along
with version upgrade)
5. If the above is normal, please
contact after-sales service.

PVGndRun 1029 The PV terminal of the 1. Check that the PV string

inverter is grounded during connected to the inverter is
operation. grounded, and use a multimeter to
check the DC gear.

Vbus-Sam 102A DC bus voltage and DC bus 1. Check whether the inverter bus
half voltage is not correct. voltage and bus half are correct
2. Restart the inverter
3. If it is still not ruled out, please
contact the manufacturer's
customer service.
GRID-INTF. 1030 Grid interference 1. Multiple inverters installed in line
and the grid voltage wave is non-
ideal.
2. Grid filters need to be set.
Changing the grid filter in the
"Special Setting" may solve the
problem.
3. Downstream equipment needs
to be changed or repaired.

Restart the inverter. If it is still not

resolved, please contact the
manufacturer's customer service.

INI-FAULT 1031 DSP initializing fault. Restart the inverter. If it is still not
resolved, please contact the
manufacturer's customer service.
OV-TEM 1032 The internal temperature 1: Check whether the installation
near IGBTs is beyond the location of the inverter meets the
limitation. requirements of the user manual.
(Installation in direct sunlight?
Typically Inverter mounted incorrectly
90°C for 1P inverters (angle)? Faulty temperature probe?
115°C for 3P inverters Loose connection of temperature
probe?)
2: Try to lower the ambient
temperature
3: Turn off the inverter and restart
it after 15 minutes
4: If the error still exists, please
contact the manufacturer's
customer service.

PV ISO-PRO 1033 Low PV insulation protection 1. Check the time when the error is
01 reported. If the error is reported in
PV ISO-PRO 1033 Low PV insulation protection the early morning or late afternoon
02 or on a rainy day, it is a normal
phenomenon. The moisture in the
air increases, the impedance
becomes low, and it is easy to
report the ISO;
2. Use the resistance level of the
multimeter to measure the
resistance of the PV string to the
ground , and the resistance should
be above 20kΩ; if the impedance is
too low, please check the
insulation between the PV string
and the ground, or make a new
cable between panel and the
inverter
 3. Use a multimeter to measure the
resistance of the N wire and the
ground wire. This value should be
close to zero. Otherwise, there is a
problem with the connection
between the AC N wire and the
ground wire. Please check the AC
wiring;
4. Please check whether the
software version is the latest. You
can try to update the software (due
to the continuous changes in
regulations, the ISO detection
threshold is also changed along
with version upgrade)
5. If the above is normal, please
contact after-sales service.

ILeak-PRO 01 1034 Leakage current protection 1. Connect each string of

ILeak-PRO 02 components individually in turn to
ILeak-PRO 03 determine whether it is caused by a
ILeak-PRO 04 single string problem. If there is no
error when inserting one of the
string, it can be determined that it
is caused by the string problem.
Check whether the problematic
string has broken insulation or
other problems.
A: Damaged PV wire insulation.
B: PV wire is incorrect gauge.
C: Faulty transformer downstream.
D: Incorrect wiring of RSD.
E: Buried AC wires are saturated
with Wire
F: AC Wire is low quality

2. If this error occurs only on a

rainy day or in the morning, the
leakage current is too large due to
the aging of the module. The error
will be automatically cleared when
it is sunny or when the air humidity
decreases.
3. This issue may be solved by
remotely upgrading the software.
Please contact our customer
support team.

RelayChk- 1035 Relay selfcheck protection Restart the inverter. If it is still not
FAIL resolved, please contact the
manufacturer's customer service.
DSP-B-Sam- 1036 Missing or error from DSP 1. Check whether the inverter's DSP
Fau software software version number exists,
and try to restart the inverter. If it is
still not ruled out, please contact
the manufacturer's customer
service.

DSP-B-FAULT 1036 fault between master DSP Restart the inverter. If it is still not
and slave dsp resolved, please contact the
manufacturer's customer service.

DSP-B-Com- 1036 DSP software is missing Restart the inverter. If it is still not
Fau resolved, please contact the
manufacturer's customer service.

DCInj-FAULT 1037 DC injection component too Restart the inverter. If it is still not
large. resolved, please contact the
manufacturer's customer service.

12Power- 1038 12V power supply fault Restart the inverter. If it is still not
FAULT resolved, please contact the
manufacturer's customer service.

ILeak-Check 1039 RCMU Selfcheck protection Restart the inverter. If it is still not
resolved, please contact the
manufacturer's customer service.

UN-TEM 103A Low temperature Check whether the ambient

temperature is too low and restart
the inverter. If it is still not resolved,
please contact the manufacturer's
customer service.

AFCI-Check 1040 AFCI selfcheck protection Restart the inverter. If it is still not
resolved, please contact the
manufacturer's customer service.
ARC- FAULT 1041 Detected DC arc in the DC Check if there is an arc in the
circuit inverter DC connection.
1. Are the MC4 Heads loose?
2. Are the MC4 heads broken?
3. Check Connection in inverter
terminal or fuse block.
4. Check if connection in J-Box is
bad/loose.
5. Are any PV panels
cracked/damaged?
6. Check Firmware.
7. Check sensitivity level.
8. Try restarting the inverter.
 If it is still not resolved, please
contact the manufacturer's
customer service.

IG-AD 1047 Grid current sampling error. Restart the inverter. If it is still not
resolved, please contact the
manufacturer's customer service.

IGBT-OV-I 1048 IGBT overcurrent Restart the inverter. If it is still not

resolved, please contact the
manufacturer's customer service.

Failsafe 2010 EPM communication fail Check the communication

connection between the inverter
and EPM/meter.

L&PE FAULT F017 The three phases on the AC Restart the inverter, if it is still not
side are connected to the resolved, please contact the
ground. manufacturer's customer service;
check the AC side wiring; check
whether there is a ground fault on
the AC side.

DSP- 1058 DSP firmware does not 1. Check whether the software
SelfCheck match the hardware version burned by the inverter is
correct, and whether the software
model number is consistent with
the model number.

Vg-Sample 1059 The grid voltage sampling 1. Check whether there is an error
value is deviated between the AC voltage displayed
by the inverter and the AC voltage
detected by the multimeter. If
there is an error, try to restart the
inverter. If it is still not eliminated,
please contact the manufacturer.
Energy Storage Inverters

Operating Status:
(Alphabetical order)

Message: Description: Solution:

Off Control inverter to turn off - Set the inverter to Gird ON

Set the inverter to Gird ON

GridToLoad The loads are support by No need to deal with it.

Grid directly
LmtByDRM DRM Function is Enabled No need to deal with it.

LimByEPM Inverter is under external 1. Confirm whether the inverter is connected to

control an EPM/meter to do export control.
2. Confirm whether the inverter is controlled by
an external third-party device.
3. Confirm whether the power setting of the
inverter Power Control is limited

LmtByFreq The output power is limited The output power is limited by frequency
by frequency
LimByVg Inverter is under Volt-Watt 1. Subject to local safety regulations, when the
working mode grid voltage is high, the Voltwatt working mode is
triggered, which generally does not need to be
dealt with;
2. The factory mistake may causes the mode to
turn on. If you need to turn it off, you can turn it
off in the LCD. Setting process: main
menu→advanced setting→password 0010→STD
mode setting→working mode →working mode:
NULL→save and exit.

LmtByTemp The output power is limited No need to deal with, the inverter is in normal
by temperature operation

LimByVar Inverter is under Volt-Var 1. Subject to local safety regulations, when the
working mode grid voltage is high, the Voltvar working mode is
triggered, which generally does not need to be
dealt with;
2. The factory mistake may causes the mode to
turn on. If you need to turn it off, you can turn it
off in the LCD.
Setting process: main menu→advanced
setting→password 0010→STD mode
 setting→working mode →working mode:
NULL→save and exit.

LmtByVg Inverter is under Volt-Watt 1. Subject to local safety regulations, when the
working mode grid voltage is high, the Voltwatt working mode is
triggered, which generally does not need to be
dealt with;
2. The factory mistake may causes the mode to
turn on. If you need to turn it off, you can turn it
off in the LCD.
Setting process: main menu→advanced
setting→password 0010→STD mode
setting→working mode →working mode:
NULL→save and exit.

LmtByUnFr The output power is limited No need to deal with it.

by the low frequency.

Normal Normal Operation

OpenRun Open loop operation No need to deal with, the inverter is in open loop
operation state, only appear in the internal test
environment.

SoftRun Wait to start generating Try to restart the inverter, if it is still not resolved,
please contact the manufacturer's customer
service.

Standby Inverter is operating in Off- No need to deal with, the inverter is in normal
Grid Mode. operation.
StandbySynoch The inverter operation status No need to deal with it.
is turned to Grid-tied from
Off-Grid mode.

Waiting Wait to operate. Test whether the DC input voltage of the inverter
reaches the minimum starting voltage.
Warning Messages:
(Alphabetical order)

Message: Description: Solution:

Fan Alarm Internal Fan fault 1.Check whether the internal fan of the inverter is
abnormal and does not start;
2. Restart the inverter, if it is still not ruled out, please
contact the manufacturer's customer service.

Over-Load Overload Fault 1.The Backup load power is too large or some inductive
loads have large temporary start-up power.
2.Please trun off some backup loads or the inductive
backup loads.

Surge Alarm Gird has surge Grid has surge. Restart the inverter, if it is still not ruled
out, please contact the manufacturer's customer service.

Alarm Messages:
(ordered by Alarm Code)

Message: Alarm Description: Solution:

Code:

OV-G-V 01 Grid voltage is higher 1. Confirm whether the connected power

than standard code's grid is normal.
1st level overvoltage 2. Confirm whether AC cables of power
limit for the set grid are properly connected.
peirod of time. 3. Restart the inverter, if it is still not ruled
OV-G-V 02 Grid voltage transient out, please contact the manufacturer's
1010 value is over 1.35 customer service.
times of rated
voltage peak value.
OV-G-V 03 Grid voltage is higher
than the 10min
overvoltage limit in
the standard code.
OV-G-V 04 Grid voltage is higher
than standard code's
2nd level overvoltage
limit for the set
period of time.
OV-G-V 05 The RMS value of
Grid voltage is higher
than the setting
value.
UN-G-V01 1011 Grid voltage is lower
than standard code's
1st level overvoltage
limit for the set
peirod of time.
UN-G-V02 Grid voltage transient
value is under 0.85
times of rated
voltage peak value.
OV-G-F01 1012 Grid frequency is
higher than standard
code's 1st level over-
frequency limit for
the set period of
time.
OV-G-F02 Grid frequency is
higher than standard
code's 2nd level
over-frequency limit
for the set period of
time.
UN-G-F01 1013 Grid frequency is
lower than standard
code's 1st level over-
frequency limit for
the set period of
time.
UN-G-F02 Grid frequency is
lower than standard
code's 2nd level
over-frequency limit
for the set period of
time.

NO-Grid 1015 No grid 1. Confirm whether the power grid is

properly connected.
2. Confirm whether the connected power
grid is normal.
3. Check if the Grid Standard is set
correctly.
3. If the grid connection is normal, you
need to contact manufacturer's customer
 service with information of AV Voltage
details and where voltage was measured.

G-PHASE 1016 Grid has unbalanced 1. Confirm whether the connected power
3phase grid is normal.
2. Confirm whether AC cables of power
grid are properly connected.
3. Restart the inverter, if it is still not ruled
out, please contact the manufacturer's
customer service.

G-F-FLU 1017 Grid frequency is 1. Confirm whether the connected power

abnormal grid is normal.
2. Confirm whether AC cables of power
grid are properly connected.
3. Restart the inverter, if it is still not ruled
out, please contact the manufacturer's
customer service.

OV-G-I 1018 Phase A current RMS 1. Confirm whether the connected power
overcurrent grid is normal.
2. Confirm whether AC cables of power
grid are properly connected.
3. Restart the inverter, if it is still not ruled
out, please contact the manufacturer's
customer service.

IGFOL-F 1019 Grid current tracking 1. Confirm whether the connected power
error grid is normal.
2. Confirm whether AC cables of power
grid are properly connected.
3. Restart the inverter, if it is still not ruled
out, please contact the manufacturer's
customer service.

OV-DC01 1020 DC1 overvoltage 1. Confirm whether the PV voltage is

abnormal. (maybe too many modules in
series?)
2. Restart the inverter, if it is still not ruled
out, please contact the manufacturer's
customer service.

OV-DC02 1020 DC2 overvoltage 1. Confirm whether the PV voltage is

abnormal. (maybe too many modules in
series?)
2. Restart the inverter, if it is still not ruled
out, please contact the manufacturer's
customer service.
OV-BUS 1021 DC bus overvoltage 1. Restart the inverter, if it is still not ruled
out, please contact the manufacturer's
customer service.
UNB-BUS 1022 DC bus voltage and 1. Restart the inverter, if it is still not ruled
DC bus half voltage out, please contact the manufacturer's
is not correct. customer service.

UN-BUS01 DC bus undervoltage 1. Restart the inverter, if it is still not ruled

out, please contact the manufacturer's
customer service.

UN-BUS02 1023 Abnormal display of 1. Restart the inverter, if it is still not ruled
DC bus voltage out, please contact the manufacturer's
customer service.

OV-DCA-I 1025 DC1 current average 1. Check the string for faults. (polarity)
overcurrent 2. Try to remove the faulty string from the
MPPT. Otherwise, it might be some internal
fault.
3. Restart the inverter, if it is still not ruled
out, please contact the manufacturer's
customer service.

OV-DCB-I 1026 DC2 current average 1. Check the string for faults. (polarity)
overcurrent 2. Try to remove the faulty string from the
MPPT. Otherwise, it might be some internal
fault.
3. Restart the inverter, if it is still not ruled
out, please contact the manufacturer's
customer service.

DC-INTF. 1027 Abnormal DC input 1. Check whether the DC wiring is falsely

current connected or damaged.
2. Restart the inverter.
3. If it is still not resolved, please contact
the manufacturer's customer service.

GRID-INTF. 1030 Grid interference 1. Multiple inverters installed in line and

the grid voltage wave is non-ideal.
2. Grid filters need to be set. Changing the
grid filter in the "Special Setting" may solve
the problem.
3. Downstream equipment needs to be
changed or repaired.

Restart the inverter. If it is still not resolved,

please contact the manufacturer's
customer service.

GRID-INTF02 Grid interference 02 1. Check whether the Grid is severly

distored.
2. Check whether the AC cables has
realliable connection.
INI-FAULT 1031 AD zero-drift 1. Restart the inverter, if it is still not ruled
overlimit out, please contact the manufacturer's
customer service.

OV-TEM 1032 The internal 1: Check whether the installation location

temperature near of the inverter meets the requirements of
IGBTs is beyond the the user manual. (Installation in direct
limitation. sunlight? Inverter mounted incorrectly
(angle)? Faulty temperature probe? Loose
Typically connection of temperature probe?)
90°C for 1P inverters 2: Try to lower the ambient temperature
115°C for 3P 3: Turn off the inverter and restart it after
inverters 15 minutes
4: If the error still exists, please contact the
manufacturer's customer service.

PV ISO-PRO 01 1033 PV Negetive to 1. Check the time when the error is

ground fault reported. If the error is reported in the
PV ISO-PRO 02 1033 PV Positive to early morning or late afternoon or on a
ground fault rainy day, it is a normal phenomenon. The
moisture in the air increases, the
impedance becomes low, and it is easy to
report the ISO;
2. Use the resistance level of the
multimeter to measure the resistance of
the PV string to the ground , and the
resistance should be above 20kΩ; if the
impedance is too low, please check the
insulation between the PV string and the
ground, or make a new cable between
panel and the inverter
3. Use a multimeter to measure the
resistance of the N wire and the ground
wire. This value should be close to zero.
Otherwise, there is a problem with the
connection between the AC N wire and the
ground wire. Please check the AC wiring;
4. Please check whether the software
version is the latest. You can try to update
the software (due to the continuous
changes in regulations, the ISO detection
threshold is also changed along with
version upgrade)
5. If the above is normal, please contact
after-sales service.

ILeak-PRO 01 1034 Leakage current 1. Connect each string of components

protection 01(30mA) individually in turn to determine whether it
is caused by a single string problem. If
there is no error when inserting one of the
string, it can be determined that it is
ILeak-PRO 02 1034 Leakage current caused by the string problem. Check
protection 02(60mA) whether the problematic string has broken
insulation or other problems.
A: Damaged PV wire insulation.
B: PV wire is incorrect gauge.
ILeak-PRO 03 1034 Leakage current C: Faulty transformer downstream.
protection D: Incorrect wiring of RSD.
03(150mA) E: Buried AC wires are saturated with Wire
F: AC Wire is low quality

2. If this error occurs only on a rainy day or

ILeak-PRO 04 1034 Leakage current
in the morning, the leakage current is too
protection
large due to the aging of the module. The
04(300mA)
error will be automatically cleared when it
is sunny or when the air humidity
decreases.
3. This issue may be solved by remotely
upgrading the software. Please contact our
customer support team.

RelayChk-FAIL 1035 Relay Fault 1. Restart the inverter, if it is still not ruled
out, please contact the manufacturer's
customer service.

DSP-B-FAULT 1036 Abnormal 1. Restart the inverter, if it is still not ruled

communication out, please contact the manufacturer's
between Master and customer service.
Slave DSP

DCInj-FAULT 1037 DC components of 1. Confirm whether the connected power

AC current exceeds grid is normal.
limitation. 2. Confirm whether AC cables of power
grid are properly connected.
3. Restart the inverter, if it is still not ruled
out, please contact the manufacturer's
customer service.

12Power-FAULT 1038 12V power supply 1. Restart the inverter, if it is still not ruled
fault out, please contact the manufacturer's
customer service.

UN-TEM 103A Low temperature Check whether the ambient temperature is

too low and restart the inverter. If it is still
not resolved, please contact the
manufacturer's customer service.

ILeak_Check 1039 Leakage current 1. Restart the inverter, if it is still not ruled
sensor Failure out, please contact the manufacturer's
customer service.
AFCI-Check 1040 AFCI selfcheck Restart the inverter. If it is still not resolved,
protection please contact the manufacturer's
customer service.

ARC- FAULT 1041 Detected DC arc in Check if there is an arc in the inverter DC
the DC circuit connection.
1. Are the MC4 Heads loose?
2. Are the MC4 heads broken?
3. Check Connection in inverter terminal or
fuse block.
4. Check if connection in J-Box is
bad/loose.
5. Are any PV panels cracked/damaged?
6. Check Firmware.
7. Check sensitivity level.
8. Try restarting the inverter.
If it is still not resolved, please contact the
manufacturer's customer service.

IG-AD 1047 Grid current 1. Check whether the Grid is severly

sampling error. distored.
2. Check whether the AC cables has
realliable connection.
IGBT-OV-I 1048 IGBT overcurrent Restart the inverter. If it is still not resolved,
please contact the manufacturer's
customer service.

OV-IgTr 1050 Grid current 1. Restart the inverter, if it is still not ruled
temporarily out, please contact the manufacturer's
overcurrent customer service.

OV-Vbatt-H/OV- 1051 Battery hardware 1. Check whether the battery circuit breaker
BUS-H overvoltage/Vbus has triggered.
2. Check whether the battery was
damaged.

OV-ILLC 1052 LLC hardware 1. Check whether Backup load is

overcurrent overloaded.
2. Restart the inverter, if it is still not ruled
out, please contact the manufacturer's
customer service.

OV-Vbatt 1053 Battery overvoltage 1. Restart the inverter, if it is still not ruled
out, please contact the manufacturer's
customer service.

UN-Vbatt 1054 Battery undervoltage 1. Restart the inverter, if it is still not ruled
out, please contact the manufacturer's
customer service.

NO-Battery 1055 Battery is not 1. Check whether the battery has been well
connected connected.
 2. Check whether the circuit breaker or fuse
have been triggered.

OV-Vbackup 1056 The backup voltage 1. Check whether the Backup terminal
exceeds the setting wiring is normal.
value 2. Restart the whole system, if it is still not
ruled out, please contact the
manufacturer's customer service.

Over-Load 1057 The backup load is 1. Check whether the backup load is
overloaded overloaded.
2. Restart the whole system, if it is still not
ruled out, please contact the
manufacturer's customer service.

DspSelfChk 1058 Abnormal Self- 1. Restart system and comfirm whether the
detection of DSP fault still exists.

Failsafe 2010 EPM communication 1.Check the communication connection

cables aren't between inverter and Meter, confirm
connected. whether the internal EPM function has
been enabled.
2.Restart the inverter, if it is still not ruled
out, please contact the manufacturer's
customer service.

MET_Comm_FAIL 2011 Meter 1.Check Meter communication cables.

communication 2.Confirm whether the Meter brand has
cables aren't been selected correctly in the inverter LCD.
connected 3.Restart the inverter, if it is still not ruled
out, please contact the manufacturer's
customer service.

CAN_Comm_FAIL 2012 Battery 1. Check whether the communication cable

Communication of meter is damaged.
Failure
DSP_Comm_FAIL 2014 DSP Communication 1. Restart DSP to ensure whether the fault
Failure is existing.

Alarm1-BMS 2015 Battery BMS Alarm 1. Restart the Battery to ensure whether the
fault is existing.

BatName-FAIL 2016 Wrong selection of 1. Please confirm whether the selected

battery brand battery brand is the same as actual battery.

Alarm2-BMS 2017 Battery BMS Alarm 2 1. Restart the Battery to ensure whether the
fault is existing.

DRM_LINK_FAIL 2018 DRM Connection Confirm whether DRM cable connection is

Failure realiable.
 LG-BMS-Fault 2019 LG Battery BMS Fault Restart the battery and contact battery
manufacture for handling if the fault still
exists.

LG-Comm-FAIL 2021 LG Battery 1. Restart the battery and contact battery

Communication manufacture for handling if the fault still
Failure exists.

Export Power Manager (EPM)

Operating Status:

Message: Description: Solution:

Normal Normal operation 1. No need to deal with it, EPM
is in normal operation.

Alarm Messages:
(Alphabetical order)

Message: Description: Solution:

CT-Failsafe CT lost the connection 1. Check the CT cables of EPM, the sencondary side
with EPM of CT is not allowed to be disconnected before the
primary side of CT has been disconnected.

M-ComFailSafe Abnormal Meter 1. Restart the EPM, if it is still not ruled out, please
communication contact the manufacturer's customer service.

M-VFailSafe Abnormal Meter voltage 1. Restart the EPM, if it is still not ruled out, please
contact the manufacturer's customer service.

RS485AllFail EPM lost the RS485 1. Check all communication connection between
connection with all EPM and inverters.
inverters in the whole
system.
RS485 Fail EPM lost the RS485 1. Check the communication cables between EPM
connection with one or and inverters.
more inverters.

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