BSES Rajdhani Power Bill May 2024
BSES Rajdhani Power Bill May 2024
(23-03-2024 to 22-04-2024)
Electricity Tax @5% on
Energy Charge, Surcharge on
Energy Charge, PPAC amount &
TOD Surcharge/Rebate amount = “H”
Arrears
1650.00 2910.00
Interest accured for FY 2023-24 already adjusted in bill no. 100937684177
(generated for the period 23-03-2024 to 22-04-2024 ). (140.25) 14-05-2024
MLCC_R0CS1NZD - 434
Interest for FY 2024-25 will be adjusted in your first bill to be generated in FY 2025-26
3170.00
Last Payment ` __________ 26-04-2024 The connection shall be liable for disconnection on non-payment of all dues (including arrears of previous
10-04-2024 Payment accounted upto __________.
Received on __________.
bill(s) by due date, after notice as per section 56(1) of the Electricity act, 2003. Charges for reconnection - Single Phase ` 200, Three Phase ` 500.
GoNCTD vide Order No F.6/85/Power/2024/447-459 dated 14.Mar.2024 has extended subsidy to Domestic Consumers for Financial Year 24-25 of entire bill amount upto 200 Units/ month. Slab
201-400 Units/ month will get subsidy upto Rs 800/ month.No subsid y for consumption above 400 Units/month.Power Purchase Adjustment Charge (PPAC) @ 35.83% been levied on energy & fixed
1 of 2
charge w.e.f 01.02.2024. CCTV Bill amount include Energy,RA,PPAC,PTC and Electricity Tax on CCTV consumption.In case any variat ion in SLD charges noted, consumer may visit divisional office
for requisite correction. Pension Surcharge @ 7.00% has been levied on energy & fixed charge w.e.f. 01.10.2021. The amount of Security Deposit against your connection is mentioned herew ith under
the heading "Security Deposit with DISCOM". Please check this amount and report any discrepancy by furnishing documentary proof in that regard available with you, at the customer care centre of
respective division office. Anyone treating
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The revised tariff schedule is effecve from 1st October 2021
Fixed/Demand Charge Energy Charge Categories Description Fixed/Demand Energy Charge Temporary
Charge Categories Fixed Charge Energy Charge
0 - 200 201 - 400 401-800 801-1200 Above
Categories Description Load(kW) (`/month) Units Units Units Units 1200 Units Agriculture Agriculture 125/kW/mth `1.50/kWh Domestic Same as Same as
Domestic Individual connections: Upto 2kW 20/kW/mth Including relevant relevant
Mushroom Mushroom Cultivation upto 100 kW 200/kW/mth `3.50/kWh
50/kW/mth GHS category category
Domestic Light / Mixed Domestic Power, >2kW to 5kW
>5kW to 15kW 100/kW/mth `3.00 `4.50 `6.50 `7.00 Public Utility Delhi Jal Board, DMRC, Public Lighting etc. 250/kVA /mth `6.25/kVAh Threshers
Farm House upto 21kW `8.00 MCD E. Tax
>15kW to 25kW 200/kW/mth Delhi International Airport Limited (DIAL) 250/kVA/mth `7.75/kVAh during the of ` 270/ Flat Rate
>25kW 250/kW/mth threshing `5400/mth
conn/mth
Advertisements and Hoardings 250/kVA/mth `8.50/kVAh Season
Single point supply at 11kV for
150/kW/mth `4.50/kWh
GHS - Domestic Lighting / Fan and Power LT `4.50/kWh 1.30 times
Charging Stations for E-Rickshaw/ All other Same as
Shopkeepers Upto 3kVA `6.00/kVAh including relevant of relevant
Non-Domestic 250 kVA/mth
Other Non-Domestic >3kVA `8.50/kVAh E-Vehicle on Single Point Delivery construction category category
HT `4.00/kVAh of tariff
Industrial Industrial 250/kVA/mth `7.75/kVAh
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Schedule of Time of Day (TOD) Tariff Disclaimer- This electricity bill is only for electricity supply to the premises
Month Peak hours Surcharge on Energy Charges Off-Peak hours Rebate on Energy Charges occupied by the consumer and should not be construed as having bearing
0C00R100109230000000291000202405140000000000
on the rights or titles over the premises.
1400-1700 hrs
May-September and 20% (*waived for Sep 2020) 0400-1000 hrs 20% vLohdj.k% ;g fctyh dk fcy miHkksDrk ds fuokl@dk;Zky; ij
2200-0100 hrs fctyh dh vkiwfrZ ds fy, gS] vkSj bls ml LFkku ij miHkksDrk ds vf/kdkj
For other than peak & off-peak hours normal energy charges are applicable. Mandatory for >10kW / 11kVA other than Domestic. Optional for 3 Phase Domestic Consumers. ;k LokfeRo leku u le>k tk,A
Consumption History ¼[kir dk fooj.k½ : “GoNCTD vide Order No. F.6/85/Power/2024/447-459 dated
14.03.2024 has extended subsidy to Domestic Consumers for
Period No. of Units Financial Year 2024-2025 of entire bill amount upto 200 Units/month.
Total Bill Payable Bill Basic Slab 201- 400 Units/month will get subsidy upto Rs 800/month. No
From To Days (Kwh/Kvah)
subsidy consumption above 400 Units/month"
20-02-2024 22-03-2024 32 270 3170.00 Actual
21-01-2024 19-02-2024 30 550 5450.00 Actual fnYyh ljdkj dh vkns'k la[;k F.6/85/Power/2024/447-459 fnukad
14.03.2024 ds vuqlkj ?kjsyq miHkksDrkvksa ds fy, lfClMh foÙkh; o’kZ
23-12-2023 20-01-2024 29 485 4620.00 Actual
2024-2025 rd c<+k nh gS] 200 ;wfuV@ekg rd ds laiw.kZ fcy jkf”k]
23-11-2023 22-12-2023 30 389 3700.00 Actual LySc 201-400 ;wfuVl@ekg ij ` 800 lfClMh feysxhA 400 ;wfuV
26-10-2023 22-11-2023 28 347 3360.00 Actual izfrekg ls Åij [kir ds fy, dksbZ lfClMh ugha gSA
24-09-2023 25-10-2023 32 604 5760.00 Actual
eq¶r dkuwuh lgk;rk (Free Legal Aid)
Paying your electricity bill (Bill payment information) eq¶r dkuwuh lsokvksa ds fy, vki fnYYkh jkT; fof/kd lsok,a izkf/kdj.k (DSLSA) ls laidZ djsa %
fnYYkh jkT; fof/kd lsok,a izkf/kdj.k] ifV;kyk gkml U;k;ky; ifjlj] ubZ fnYYkhA
Payment Options
gsYiykbu% 1516 (24x7) Vksy Ýh] bZ&esy% lae-dslsa@gov.in, website: www.dslsa.org, -facebook.com/dslsa
1. You can pay your bill by cash/cheque/DD/Pay Order up to Rs 4000/- and for amount more than Rs 4000/- by cheque/DD/Pay Order vFkok vki fdlh Hkh ftyk U;k;ky; ifjlj esa fLFkr ftyk fof/kd lsok,a izkf/kdj.k(DLSA)
2. According to DERC's recent tariff order, it is mandatory for all consumers (except Domestic, Agriculture & Mushroom Cultivation) to pay their monthly electricity bills exceeding ds dk;kZy; esa Hkh laidZ dj ldrs gSaA
Rs 20,000/- through digital modes w.e.f October 1, 2021* fctyh ls lacaf/kr fookn ds fuiVkjs @ lek/kku ds fy, laidZ djsaA
3. Drop your cheque in our drop boxes at various RWAoffices and at BRPL Counters. The list of drop boxes is available on the website
LFkk;h yksd vnkyr - I&II (PLA-I&II) ¼ch,lbZ,l vkjih,y] ch,lbZ,l okbZih,y] vkSj VhihMhMh,y
4. Bill payment counters are open from 0900 hrs to 1500 hrs. from Monday to Saturday. ds fy,½ ekrk lqanjh ysu] vkbZVhvks ds ikl] ubZ fnYyh & 110002.
5. Bill payment upto Rs 50,000/-can be paid in cash at Bank branches of PNB and Bank of Baroda. LFkk;h yksd vnkyr - III (PLA-III) ¼dsoy ch,lbZ,l vkjih,y½ ihohvkj jksM] Tkh&CykWd] ihohvkj ds
Points to remember while paying your bill ikl] fodkl iqjh ubZ fnYyh & 110018.
1. Please pay your electricity bill only on obtaining computer generated bill
2 Do not make payment to unauthorized agencies/touts.
3. In case your cheque is returned unpaid/dishonored by bank, cheque return charges (presently Rs. 200+ GST, as applicable) will be imposed and action will be taken underSection 138 vkidk fcy Hkqxrku
of the Negotiable InstrumentsAct 1881.
4. Convenience fee on card swipe and online payments applicable on payment amount above Rs 5000/- is to be borne by the consumer. For charge details, kindly visit our website
www.bsesdelhi.com.
Hkqxrku fodYi
Customer Complaint Management: miHkksDrk f'kdk;r çca/k % 1- vki 4000 #i;s rd ds vius fcy dk Hkqxrku udn@psd@MhMh@is v‚MZj ds
For any query/complaint, you may contact us using any of the fdlh rjg ds iwNrkN@f'kdk;r ds fy, —i;k vki gesa fuEuor~ fodYiksa ek/;e ls dj ldrs gSA 4000 #i;s ls vf/kd dh jde dk Hkqxrku psd@MhMh@is
following options: ds tfj, laidZ dj ldrs gS% v‚MZj ds ek/;e ls dj ldrs gSA
Call Center No. 19123 (24x7 Toll Free) 2- MhbZvkjlh ds gkfy;k VSfjQ v‚MZj ds eqrkfcd] lHkh miHkksdrkvksa ¼?kjsyw —f"k vkSj
d‚y lsaVj uacj 19123 ¼24x7 Vksy Ýh½ e'k:e dh [ksrh dks NksM+dj½ ds fy, vko';d gS fd os 20]000 :i;s ls vf/kd ds
Customer Care Centers (Timing Mon to Fri : 9:30 AM to 5:30 dLVej ds;j lsaVj le; ¼lkseokj ls 'kqØokj lqcg 9%30 cts ls fcy dk Hkqxrku 1 vDVwcj] 2021 ls fMftVy ek/;eksa ls djsa A
PM & Sat: 9:30AM to 1:00 PM) vijkgu 5%30 cts vkSj 'kfuokj lqcg 9%30 ls vijkgu 1%00 cts rd½ 3- vkjMCyw, v‚fQlst vkSj fofHkUu chvkjih,y dkmaVlZ ij yxs gekjs Mª‚i c‚Dlst
Email-brpl.customercare@relianceada.com esa vki viuk psd MkysA Mª‚i c‚Dlst dh fyLV gekjh osclkbV ij miyC/k gS A
brpl.customercare@relianceada.com ij bZesy djsa
4- fcy Hkqxrku dsaæ lqcg 9 cts ls 'kke 3 cts rd [kqys jgsaxsa A
www.bsesdelhi.com www.bsesdelhi.com 5- iatkc us'kuy cSad vkSj cSad v‚Q cM+kSnk dh 'kk[kkvksa esa 50000 #i;s rd fctyh
Escalation matrix for complaints: f'kdk;rksa ds fy, ;gka Hkh laidZ djsa% dk Hkqxrku udn esa djk ldrs gSaA
1. In care you are not satisfied with the resolution of your 1- vxj vki vius iwNrkN@f'kdk;r ds fuokj.k ls larq"V ugha gS rks vki fcy Hkqxrku djrs le; ;s ckrsa ;kn j[ksa
query/complaint, you may contact the below listed BRPL fuEuor chvkjih,y vf/kdkfj;ksa ls laidZ dj ldrs gS& 1- daI;wVjh—r fcy ikus ds ckn gh vius fctyh fcy dk Hkqxrku djsaA
officials-
dLVej ds;j v‚fQlj ¼lqcg 9%15 cts ls vijkgu 3%15 cts½ 2- vukf/k—r ,tsafl;ksa@nykyksa dks Hkqxrku u djsa A
Customer Care officer (Timing 09:15AM to 3: 15 PM) 3- vxj vkidk psd cSad }kjk cxSj Hkqxrku ds@vLoh—r gksdj okil vk tkrk gS rks
fctusl eSustj ¼fdlh Hkh dk;Zfnol ds fnu lqcg 10 cts ls 11 cts
Business Manager (between 10AM to 11AM on any working psd okilh 'kqYd ¼ekStwnk 200 #i; $ th,lVh] tSlk ykxq gks½ olwyk tk,xk vkSj
day)
rd½ fuxksf'k,cy bLV~esaVl ,DV~ 1881 dh /kkjk 138 ds rgr dk;Zokgh dh tk,xh
Circle Head (with prior appointment) lfdZy gsM ¼iwoZ fuf'pr le; ysdj½ 4- dkMZ Lokbi vkSj v‚uykbu ds }kjk 5000 #i;s ls vf/kd ds Hkqxrku ij yxus okys
lqfo/kk 'kqYd dks miHkksäk dks ogu djuk gksxkA 'kqYd ds foLr`r C;kSjk ds fy,
2. Head-Customer Care. 2- gsM dLVej ds;j] —i;k gekjs osclkbV~ www.bsesdelhi.com ij tk,aA
BSES Rajdhani Power Limited, ch,lbZ,l jkt/kkuh ikoj fyfeVsM]
BSES Bhawan, Nehru Place, New Delhi-110019 ch,lbZ,l Hkou] usg# Iysl] ubZ fnYyh 110019 Contact Details: ¼laidZ laca/kh fooj.k%½
Email - brplhead.customercare@relianceada.com bZesy% brplhead.customercare@relianceada.com Nearest Customer Care & Payment Centre
3. Consumer Grievance Redressal Forum (CGRF): In Case 3- daT;wej fxzokal fjM~ly Qksje ¼lhthvkj,Q½ % ;fn vki viuh
you are not satisfied with the response of the above, you may f'kdk;r ij lsok çnkrk ds tokc ls larq"V ugha gS rks vki 11 KV S/ST NIZAMUDDIN WEST NEAR PETROL
approach CGRF-BRPL, Sub-station Building, Sector-V, lhthvkj,Q&chvkjih,y] lc LVs'ku fcfYMax] lsDVj & V] iq"ifogkj] PUMP NEW DELHI 110013 ( Tel No: 49209048 )
Pushp Vihar, New Delhi-110017. ubZ fnYyh 110017] bZesy cgrfbrpl@gmail.com esa viuh f'kdk;r Buisness Manager : MR. LALIT MUKHRIYA
Email: cgrfbrpl@gmail.com ntZ dj ldrs gSaA (49209051)
4. Electricity ombudsman: An appeal against the CGRF 4- bySfDVªflVh v‚EcM~leSu % lhthvkj,Q ds vkns'k ds f[kykQ vihy Commercial Officer : MR.RAKESH KUMAR GUPTA
order may be filled with Electricity Ombudsman. B-53, bySfDVªflVh v‚EcM~leSu] ch&53] if'peh ekxZ] olar fogkj] ubZ (49209055)
Paschimi Marg, Vasant Vihar, New Delhi-110057 fnYyh&110057] esa nk;j dj ldrs gSaA
Bharat Bill Pay (BBPS) - Pay opon at all BBPS enabled Payments App (Paytm etc.) (Zero Charges) Bank of Baroda, PNB and SBI:
Digital Online Bharat QR code - QR Code on Bill Cash-Upto Rs. 50,000/- only for Domesc, Agriculture & Mushroom Culvaon category consumers
Payments BSES Mobile App/Website - UPI, IMPS, Internet Banking, Credit/Debit Cards, Mobile Wallets, QR Code
RTGS/NEFT/ECS
Digital Online and for other category consumers maximum permissible limit is upto Rs. 20,000/-
Cheque & Demand Dra- No amount limit for Domesc, Agriculture & Mushroom Culvaon category
Payments
consumers and for other category consumers maximum allowed is upto Rs. 20,000/-.
BRPL Cash Counters:
Transfer by account holders
Cash-Upto Rs. 4000/-
Cheque & Demand Dra- No amount limit for Domesc, Agriculture & Mushroom Culvaon Cheque & Demand Dra - No amount limit for Domesc,
Cash Counters category consumers and for other category consumers maximum allowed is upto Rs. 20,000/-. Select RWA locaons Agriculture & Mushroom Culvaon category consumers
Cheque Drop
Credit/Debit Cards Boxes and for other category consumers maximum allowed is upto
BRPL owned drop boxes at counters
UPI Rs. 20,000/-
24*7 self Cheque by To BRPL division offices- Cheque & Demand Dra- No amount limit for Domesc, Agriculture & Mushroom
payment Kiosk 24*7 self payment Kiosks by cards, each division office Post Culvaon category consumers and for other category consumers maximum allowed is upto Rs. 20,000/-.