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Vaidehi Gadkari

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Vaidehi Gadkari

Senior Business Analyst

CAREER OBJECTIVE
A Professional Business Analyst with more than 6.6 years of invaluable hands-on experience in
handling, capturing, analyzing and documenting requirements with supporting the
communication and delivery of the customers' requirements. Equipped with the ability to
CONTACT utilize skills gained in coordinating with business and IT across all phases of SDLC.
Pune, India

vaidehigadkari6@gmail.com PROFILE SUMMARY


Experienced Business Analyst with a robust background in the software development life cycle

9881218203 (SDLC). Proficient in requirement gathering, product alignment, and comprehensive documentation.
Skilled in data analysis, stakeholder communication, product enhancement, quality assurance, and
www.linkedin.com/in/vaide
risk assessment.
hi-gadkari Successfully contributed to key projects such as Ascension 2.3A, SCM Sunrise, and Ambulatory Care,
showcasing expertise in coordinating between business and IT sectors. Demonstrated proficiency in
problem analysis, change management, and meticulous project documentation. Proven track record
in transforming client requirements into actionable tasks, conducting effective review meetings, and
CORE COMPETENCIES communicating adeptly with project stakeholders. Adept in QA testing, project development, and
providing training and support for successful product implementation. Exceptional presentation
Requirement Elicitation Techniques abilities and a proven track record in Client Lifecycle Management, adept at understanding
processes, pinpointing gaps, and proposing Business Process Automation (BPA) solutions.
Collaborative team player with a knack for concise communication and problem-solving.
GAP Analysis

Business analysis and Implement WORK EXPERIENCE


Solution Company : Tech Mahindra - Pune, January 2023
till date
Client Engagements
Role : Senior Business Analyst
Requirement Management Led the Ascension 2.3A project, overseeing patient data viewing and diagnosis.
With 6 years of ServiceNow experience, specializing in IT Service
Management (ITSM), particularly in Change and Incident Management.
Problem Analysis Worked on Problem Management, Knowledge Management
Represented team in CAB meeting and the whole Change
Management process
Enhanced Service Catalog and Self Service Portal. Collaborated closely with clients
Root Cause analysis and internal teams to gather, document, and analyze business requirements.
Ensured alignment of product capabilities with client needs.
Utilized data analysis to drive product improvements. Acted as a liaison between
SWOT analysis clients and development teams, prioritizing enhancements and ensuring quality
assurance. Identified and mitigated project risks, maintained comprehensive
documentation, and provided client training and support for successful product
Change Management implementation.
Experienced Business Architect specializing in Process Engineering, adept at
crafting seamless customer journeys and end-to-end process mapping. Skilled in
Agile Scrum & Waterfall SDLC identifying inefficiencies, bridging gaps, and driving improvements
Models TECHNICAL SUMMARY
Documentation(BRD & FRS)
Documentation Tools
Use Cases and User Stories MS Office(MS Word, MS Power
Point, MS Excel)
Modelling Tools Company : Altera Digital Health(Former name Allscripts
MS Visio Healthcare Solutions) - Pune, August 2021 to January 2023.
Role : Technical Consultant

Contributed to the SCM Sunrise project, focusing on analyzing, viewing, and


diagnosing patient data within the system. Orchestrated seamless collaboration
between business and IT departments across all operational domains.
Languages Demonstrated adeptness in Change Management and Product Backlog Item
management.
SQL, OOPs concepts, Power BI
Facilitated walkthroughs with development teams and stakeholders, ensuring
(Basics), Tableau(Basics)
meticulous documentation of user stories.
Played a pivotal role in defining Product Vision, managing Product Backlog,
and prioritizing needs.
Prototyping Tools
Effectively managed Sprint burn down charts and Product burn down charts to
Axure and Balsamiq
monitor progress. Provided comprehensive updates during daily Sprint
meetings, fostering transparent communication and progress tracking.

Database Tools
MS SQL

Google Sheets,
ServiceNow, ITSM, CSM, Company : Allscripts Healthcare solutions, Inc Pune, November,
ITOM, ITBM, Incident 2018 to July 2021.
Management, Change Role : Associate Technical Consultant
Management, Problem
Instrumental in advancing the Ambulatory Care project, elevating
Record Management efficiency in healthcare and public health services.
Conducted in-depth research on contemporary business processes and IT
innovations to elevate system functionality.
Provided vital support for QA testing and maintained vigilant
CERTIFICATIONS oversight over project performance. Engaged in stakeholder
interviews, adeptly compiling documentation and facilitating data
IT Business Analysis mapping for development teams.
Actively solicited and refined client requirements, orchestrating productive
Training endorsed by review sessions. Maintained seamless communication with project
IIBA(COEPD) managers and vendors to ensure project alignment.
Delivered comprehensive training on translating use cases into test cases
The Complete SQL and consistently furnished detailed project progress reports to
management.
Bootcamp 2022 UDEMY
Provided training on converting use cases into test cases.
Prepared and submitted project progress reports regularly.
Root Cause Analysis: ACHIEVEMENTS AND REWARDS
Getting to the Root of
Business Problems LinkedIn Achieved a customer satisfaction rate of 95%.

Conducting SWOT Developed beneficial relationships with stakeholder's on


Analysis LinkedIn
the professional front.

Power BI Dashboards
Identified and meticulously documented
Company : Allscripts Healthcare solutions, Inc Pune, June,
business issues, employing Problem 2018 to November 2018. Role : Trainee Consultant
Analysis and Root Cause Analysis
Conducted comprehensive analysis of existing business processes to
techniques for effective resolution.
pinpoint areas for enhancement. Proficient in client interaction and
basic SQL query execution.
IT, Healthcare Management Knowledge Articles, and Business Requirement Documents (BRD) to aid
Produced documentation client comprehension of applications.
including Change Controls, Participated in stakeholder interview and questionnaire sessions to
gather crucial insights.
Recommended to work
with by the stakeholder's because
of the solutions provided.

Employee of the months


reward.

PERSONAL
INFORMATION

Languages
1. Marathi
2. English
3. Hindi
EDUCATION DETAILS

Masters in Business Analytics - MBA


(Currently pursuing)

IIM Kashipur
2023-2025

Uttarakhand, Kashipur

Bachelor's Degree Of Computer


Engineering

Trinity Academy of Engineering


2013-2017

Maharashtra, Pune

INTERESTS
Singing
Dancing

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