NATIONAL
SENIOR CERTIFICATE
GRADE 10
BUSINESS STUDIES
PAPER 1
JUNE 2018
MARKS: 100
DURATION: 1 HOUR
This question paper consists of 07 pages
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INSTRUCTIONS AND INFORMATION
1. Read the following instructions carefully before answering the questions.
SECTION A: COMPULSORY
SECTION B: Consists of THREE questions
Answer TWO questions of the three questions in this section
SECTION C: Consists of TWO questions
Answer any ONE of the two questions in this section
2. Read the instructions for each question carefully and take particular note of what is
required.
3. Number the answers correctly according to the numbering system used in this
question paper. No marks will be awarded for answers that are numbered
incorrectly.
4. Except where other instructions are given, answers must be in full sentences.
5. Use the mark allocation and nature of each question to determine the length and
depth of an answer.
6. Use the table below as a guide for mark and time allocation when answering each
question.
SECTION QUESTION MARKS TIME
(minutes)
A: Objective- type questions 1 20 10min.
COMPULSORY
B: THREE direct/indirect-type 2 20
Questions 3 20 40min
CHOICE 4 20
(Answer any TWO)
C: TWO essay-type questions 5 40
CHOICE 6 40 40min
(Answer any ONE)
Total 100 90min.
7. Begin the answer to EACH question on a NEW page, for example QUESTION 1-
new page, QUESTION 2- new page, et cetera.
8. You may use a non-programmable calculator.
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9. Write neatly and legibly.
SECTION A (COMPULSORY)
QUESTION 1
1.1 Various options are provided as possible answers to the following questions
Choose the answer and write only the letter (A-D) next to the question number
(1.1.1- 1.1.5) in the ANSWER BOOK, for example 1.1.6 A
1.1.1 The business’ strengths and weaknesses are part of this environment.
A. Macro
B. Market
C. Market and macro
D. Micro
1.1.2 Funds needed to run the business day to day activities.
A. Own capital
B. Fixed capital
C. Working capital
D. Borrowed capital
1.1.3 IT equipment and software needed by businesses to stay competitive.
A. Business resources
B. Technological resources
C. Strategic resources
D. SWOT resources
1.1.4 Refuse removable done by municipalities across the provinces is a…..
sector.
A. Primary
B. Secondary
C. Natural
D. Tertiary
1.1.5 This function researches customer responses to a new product.
A. Production
B. Marketing
C. Administration
D. Public relations
(2x5) (10)
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1.2 Choose a description from COLUMN A that matches a term in COLUMN B. Write
only the letter (A-H) next to the question number (1.2.1-1.2.5) in the ANSWER
BOOK, for example 1.2.6 J.
COLUMN A COLUMN B
1.2.1 People or businesses that link the micro A .Global environment
environment to the market environment. B. National Credit Act
1.2.2 The government’s control over policies and laws C. Intermediaries
that control the operations in the country. D. Social environment
1.2.3 The availability of water, electricity, transport and E. Regulators
labour. F. Institutional environment
1.2.4 The Act encourages consumers to borrow money G. Consumers Protection Act
responsibly. H. Infrastructure
1.2.5 Describes characteristics of the society the
business operates in.
(5x2)(10)
Total Section A: [20]
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SECTION B
Answer ANY TWO questions from this section.
QUESTION 2 Business Environments
2.1 Identify the business resources represented by EACH statement below:
2.1.1 People employed by the business and receive salaries.
2.1.2 Trucks, equipment and buildings needed by the entrepreneur.
(4)
2.2 Read the scenario below and answer questions that follow:
The South African Advertising Commission and Advertising Standards
Authority allows buyers and other business to complain about unethical
business practices. Therefore business which criticize the other business in
order to gain more customers must be reported.
2.2.1 Give TWO components of the market environment from the scenario
above. (4)
2.2.2 Discuss the market environment components identified in Question (2.2.1)
(4)
2.3 Explain the following elements of the macro environment:
2.3.1 Physical environment. (4)
2.3.2 Political environment. (4)
[20]
QUESTION 3 Business Operations
3.1 Identify the business function that is responsible for the activities in the following
scenarios:
3.1.1 Ensures that confidential and important documents are kept in a safe
place.
3.1.2 Acquires capital resources from different sources.
3.1.3 Recruits and appoints suitable drivers for the business.
(6)
3.2 Provide TWO Acts which needs to be considered by the purchasing department.
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(2)
3.3 Classify the following under strengths and weaknesses which impacts on the
success of the business:
3.3.1 Compromising on skills and knowledge of workers by the HR department.
3.3.2 The procurement department can sometimes buy inferior raw material to
cut costs.
(4)
3.4 Discuss the impact of quality on the small businesses and large businesses on
the following business functions:
3.4.1 Production function. (4)
3.4.2 Marketing function. (4)
[20]
QUESTION 4 Miscellaneous
4.1 Classify following businesses according to the appropriate sectors:
REDRAW the table in your ANSWER BOOK and make a tick on the appropriate
block.
Business Primary Secondary Tertiary Informal Public Private
4.1.1 Eskom
4.1.2 Street vendor
4.1.3Marikana mines
4.1.4 Advertising
agency
(4)
4.2 Explain any TWO of the four tasks of the general management function of the
business. (8)
4.3 Distinguish between the private and public sector and provide examples. (8)
[20]
TOTAL SECTION B [40]
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SECTION C
Choose ONE question from this section
QUESTION 5
The business operates under three environments classified under the private and
public sectors.
Based on the statement above discuss the following:
Describe the three business environments and the extent of control of each
environment.
Explain the purchasing procedure as part of the micro environment.
Mention the rights of consumers with regard to purchasing of goods and
services.
Differentiate between the formal and the informal sector.
(40)
QUESTION 6
Quality ensures standardized products and services. If any of the eight functions is
not performing at a required standard, the business might lose profitability.
Discuss quality in a business by referring to the following:
Describe the concept of quality management.
Discuss the role of management in the success of the business.
Elaborate on the impact of quality in the following business functions:
Financial function
Administration function
Human Resource function
Production function
Recommend ways on how the Public relations function can impact positively in a
large business.
(40)
TOTAL SECTION C: 40
GRAND TOTAL: 100
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