St.

FranciS de SaleS college-

Bangalore
INTERSHIP REPORT
NAME : DHARSHAN R
REGISTRATION NUMBER : U03MB21C0079
DEPARTMENT : COMMERCE
COURSES : B.COM
COMPANY NAME : TROIKA AUTOPRODUCTS
INDIA PVT LTD
INTERNSHIP PERIOD : 01/03/2024 to 30/03/2024
PREFACE:
This document contains the internship period I had from
01/03/2024 to 30/03/2024 at TROIKA AUTOPRODUCTS PVT LTD
as a accountant trainee . Therefore this internship contains basic
information about the training establishment and descripitive
information on the training I got and my opinion on the overall
internship period considering the whole experience. I had derived my
experience in three main chapters that explain different aspect of
experiences.
The initial chapter is dedicated for the detailed information on
the training establishment . It is difficult to work comfortably without
having a sound knowledge about the functionalities , procedures ,
hierarchy, and structure of the company. Therefore meanwhile giving
my maximum contribution to the company I have to have a good
understanding on the business activities ,procedures , standards and
strategies they follow.
The second chapter is completely for expressing the experience
I had during internship period. This includes all the technical works I
have covered , new technologies I have gone through , non-technical
experience and difficulties I had as well. This describes the projects I
have covered which were given to me and how I overcome the
obstacles I met . to explain the implementation of projects I have used
some diagrams as I feel that would be the best option. The
implementation design and deriving final decision on implementation
are also included with in the section. Non-technical experience such
as inter house competition , celebration had a great effect on
building good personality and collaboratively work with the rest of
the staff.
In the last chapter , I have expressed my personal feelings on
the whole training period . in addition to that I have provided a
personal assessment on my experience from the beginning to the end
of training program along with suggestions to improve.

ACKNOWLEDGEMENT:
On my report about internship period , it’s my privilege to
thank for all the people to contributed to make this period a great
experience for my life. If not for the commitment of them , from
arranging training establish selection to the end of entire 30 days, it
would not be this much interesting”.
Especially I should thank “MR.JOBY, HEAD OF THE
ACCOUNTS DEPARTMENT AND THE GENERAL MANGER OF
THE TROIKA AUTOPRODUCTS INDIA PVT LTD” for guiding
and properly teaching me about the process of work which was
happening in the company and his effort to help me in clearly
analysing their company balance sheet and financial position of their
business. Also iam very grateful for him because he help me to know
about their company vouchers and their transactions history with help
me to clearly able to analyse their company financial position.
I am thankful to each and every technical and non-technical
members in the company as a family for the friendly environment
provided and help me as soon as whenever I need. Because of that I
did not have to bother about asking for technical and non-technical
help.
Finally , thank you very much everyone for making my
internship period such a remarkable experience for my life.
INDEX:
INDEX
1.INTRODUCTION
2.BONAFIDE CERTIFICATE
3.PROJECT COMPLETION LETTER
4.COMPANY PROFILE
5.COMPANY VISION
6.COMPANY OBECTIVES
7.COMPANY MISSION
8.SUMMARY OF PROJECT
9.ORGANIZATION CHART
10.PRODUCTION PROCESS
11.GOODS PRODUCED
12.BUSINESS PLANNING
13.ISO CERTIFICATE
14.GST REGISTRATION CERTIFICATE
15.FINANCIAL ANALYSIS
16.CONCLUSION
17.BIBLIOGRAPHY
INTRODUCTION:
Troika Auto Products (India), Pvt. Ltd, situated at
Hosur an industrial town in Tamil Nadu state, India was
commissioned in the year 2001, by Sri. Abe M Abraham. ,
especially to be a customer driven organization, specializing in the
Design and manufacture of auto electrical /electronic parts, products
and components.
With the objective of meeting customer’s
requirements consistently, quality system as per ISO 9001 : 2015 is
established. Troika is committed to provide consistent quality of
products and services which meets the customer requirements. This
commitment is fulfilled through continual improvement efforts and
cost effective measures in every functional areas.
Some of the features given hereunder help the
interested parties to understand the organization better.
The organization is run by qualified and trained
personnel. Present strength of the organization is 40 employees and 1
shifts being run. Major customers of the organization are M/s Lucas
TVS. The organization is well equipped with infrastructure to meet
the customer requirements effectively.
 Founded in the year 1999
 Located in Hosur, Tamil Nadu
 Operating out of a 35,000 sq ft area facility.
 Vision : To be a Global supplier of Value Engineered Auto
Products, well known for Novelty & Reliability.
 Professionally managed with highly qualified staff of various
talents.
 ISO 9001 -2015 certified
BONAFIDE DOCUMENT FROM HEAD OF THE COLLAGE:
PROJECT COMPLETION LETTER:
COMPANY PROFILE:

1. Company Name : TROIKA

AUTOPRODUCTS (INDIA) PVT. LTD.,
2 Regd Office Address : 92/1, INAPPASANDRAM
VILLAGE
NALLUR P.O
635103
BAGALUR ROAD
HOSUR TALUK
3. Date of Incorporation : 12thApril 1999- No. 181-8835
SalzerTribeta .
nd
Auto products Ltd & from 02 Feb, 2001
Name changed to
Troika Auto products
(India) Pvt. Ltd
4. GST Tax Registration : GSTIN:
33AAECS3412K1ZK
5. Centr.Excise Registration : AAECS3412KXM001
6. IE Code No : 3299010867
dt.15.12.1999
7. Income tax PAN No : AAECS3412K
dt.27.4.2000 Coimbatore-641018
8. Directors : Mrs. Molly B
Abraham, Chairperson
Mrs. Binu M Abraham, Director
 Ms. Binti M Abraham, Director
Mr. Bibbin M Abraham, Director

(Manufacturing and
exporting of
9. Industry : Electric & Electronics
Auto parts & products,
Precision Engineering
Automotive Parts
PRODUCTS :-
SWITCHES:- More than 50 Models
HEADLIGHT
PRESSURE SWITCH FOR
AUTOMOTIVE
COMBINATION
NEUTRAL SAFETY
DIMMER
IGNITION
STOP LIGHT
THERMAL
DOOR JAMB
RELAYS
OTHERS:- LOCK SETS
FUEL TAPS
 POINT SETS
PRESSURE SWITCH FOR
INSTRUMENTATION
ELECTRICAL SWITCHGEAR
AUTOMATIC PHASE SHIFTER
Customers : Tribeta Industries Inc., Newyork USA /
Greentune Automotive LLC,
`Florida USA
Lucas Tvs Ltd, Pondicherry, INDIA
10. Processes : Thermoset / Thermoplastic
Injection Molding - Plastics
Pressed Parts
Ceramic assembly & Curing
Final Assembly –Relays &
Headlight Switches
11. Technology : OWN & Collaborated with Tribeta
Industries Inc. USA
Design & Development Facilities with CAD, Solid
Modeling Reverse Engineering, Continuous Improvement
12. Human Resource : Engineers: 7 V Development
7 V Production, Tool room,
Maintenance, Quality
Staff : 6 V Finance, Accounts, Admn,
Purchase, Site & Statutory
ITI : 12 V Skilled workers
 SSLC/HSC 70 V Unskilled
workers
13. Bankers : South Indian Bank Ltd, Axis Bank
Ltd, SBI Hosur
14 SSI Registration : 18/05/11948/PMT/SSI Dated
17.07.2001
15. Quality : As per ISO 9001:2015 Standard
requirements
16. Year of Establishment : 1999
17. Certificates - ISO 9001:2015

COMPANY VISION:
Vision is to manufacture quality auto products for the process
industry worldwide. We embrace the concept of total quality and
people involvement to enhance “Total quality satisfaction” and
commit to maintain this standard of excellent through continual
improve and use of quality management system

COMPANY OBJECTIVE:
The organization has established quality objectives at
relevant functions, levels and processes needed for the quality
management system.
The quality objectives of the company are:
 consistent with the quality policy;
 measurable;
 taking into account applicable requirements;
 relevant to conformity of products and services and to
enhancement of customer satisfaction;
  monitored;
 Communicated; display boards, controlled copies for manual
distributed.
 Updated as appropriate. TROIKA ensures to maintain
documented information on the quality objectives.
 Supplying consistent quality products to customers on time
 Meeting the needs and expectations of customers and other
relevant interested parties
 Complying with applicable requirements of regulatory and
statutory requirements
 Continually improving processes and products

COMPANY MISSION:
Mission is to manufacture quality auto products for the
process industry worldwide. We embrace the concept of total quality
and people involvement to enhance “Total Customer Satisfaction”
and commit to maintain this standard of excellence through continual
improvements and use of quality management system.

VARIOUS DEPARTMENT IN THE COMPANY:

Various Departments In A company ;-
 Human Resource Department.
 Finance Department
 Marketing Department.
 Purchase and Logistics Department.
 Design and Development Department
 Stores Department
 Quality Department
  Production Department
 Maintenance and Safety Department.
 Tools Room Department
 Security Department.

Human Resource Department:-

 Human resources (HR) is the division of a business that is
charged with finding, screening, recruiting, and training job
applicants. It also administers employee-benefit programs
 HR plays a key role in helping companies deal with a fast-
changing business environment and a greater demand for quality
employees in the 21st century.
 An HR department is an essential component of any business,
regardless of an organization's size. It is tasked with maximizing
employee productivity and protecting the company from any
issues that may arise within the workforce.
 HR responsibilities include compensation and benefits,
recruitment, firing, and keeping up to date with any laws that
may affect the company and its employees.

Human Resource Department Activities :-

 Managing and using people effectively.
 Tying performance appraisal and compensation to
competencies.
 Developing competencies that enhance individual and
organizational performance.
 Increasing the innovation, creativity, and flexibility necessary to
enhance competitiveness.
  Applying new approaches to work process design, succession
and planning , career development, and inter-organizational
mobility.
 Managing the implementation and integration of technology
through improved staffing, training, and communication with
employees.

Roles :-
A human resources department is focused on the recruiting and
retention of employees within a company. HR typically finds, hires
(and fires), and trains employees. It oversees employee relations. It
manages benefit programs. It's the place an employee goes with
questions about their position at the company, to address concerns,
and to air grievances.

5 p’s Model in Hr :-
 Talent Management.
 Compensation and Employee Benefits.
 Training and Development.
 Compliance
 Workplace Safety.

HR GOLDEN RULES :-
“One should treat others as one would like others to
treat oneself”
2-Finanace Department :-
 financial management is the business function that deals with
investing the available financial resources in a way that greater
business success and return-on-investment (ROI) is achieved.
 Financial management professionals plan, organize and control
all transactions in a business. They focus on sourcing the capital
whether it is from the initial investment by the entrepreneur,
debt financing, venture funding, public issue, or any other
sources.
 Financial management professionals are also responsible for
fund allocation in an optimized way to ensure greater financial
stability and growth for the organization.

Importance of finance Department in a company :-

The financial management of an organization determines the
objectives, formulates the policies, lays out the procedures,
implements the programmes, and allocates the budgets related to all
financial activities of a business. Through a streamlined financial
management practice, it is possible to ensure that there are sufficient
funds available for the company at any stage of its operations. The
importance of financial management can be assessed by taking a look
at its core mandate:
 Availability of sufficient funds.
 Maintaining a balance between income and expenses to ensure
financial stability.
 Ensuring efficient and high ROI.
 Creating and executing business growth and expansion plans.
 Safeguarding the organization against market uncertainties
through ensuring buffer funds.
Finance Department in Automobile industry:-
A budget is one of the most vital tools for companies these days. It is
used in business intelligence to perform a measurement of the actual
financial operation of the business versus the forecasts made. Through
the budget feature, you will be able to do:
 Import budgets from, and export budgets to Microsoft Excel
 Formulate simple and intricate budgets by choosing several
different aspects
 Work on the creation of multiple budgets for similar time
periods
 Copy budgets from previous periods, and make revisions over
budget figures or actual figures

Accounting:-
When it comes to the General Ledger, it is meant
for financial information to be posted, summarized and then finally
reported. Varying business documents are basically used for the
creation of General Ledger entries. These are typically inclusive of
purchase invoices that are supposed to be produced after each
business transaction. We will make it possible for you to gain
immediate access to G/L or General Ledger accounts as well as
balances. Please bear in mind that the G/L Budgets features has the
potential to make comparisons amidst actual amounts and budgeted
amounts.

3-Marketing Department:-
 Marketing management is centered on creating, planning, and
implementing strategies that will help achieve wider business
objectives. These business objectives can involve increasing
brand awareness, boosting profits, or entering previously
untapped markets.
  When we begin to consider the field of marketing management,
it’s important to look to marketing experts Philip Kotler and
Kevin Lane Keller, who, in their book “Marketing
Management," offer a standard marketing management
definition as “the development, design, and implementation of
marketing programs, processes, and activities that recognize the
breadth and interdependencies of the business environment.”

INTERNATIONAL MARKETING Departemnt:-

 International marketing management encompasses marketing
activities that take place across national borders.
 International marketing management requires the marketing
manager to achieve a deep understanding of the customer base
in any country where the product is marketed, including cultural
nuances and demographics particular to that nation.
 When you are marketing products in various other countries,
you might need to engage with marketers in those localities,
which will further expand your marketing management remit.
This could involve hiring employees in that country or a third-
party marketing agency to better reach customers there.

TYPES OF MARKETING Departemnt:-

 Marketing strategy: Your organization’s plan for reaching
prospects and converting them into customers.
 Business development: Strategic initiatives such as mergers
and acquisitions, business transformation, and entering new
markets.
 Brand management: Techniques to increase the perceived
value of a brand over time.
 Product development: The process of bringing a new product
to market .
  International marketing: Managing international distribution
channels .
 Media relations: Engaging with media and influencers to
spread the word about your organization.
 Customer marketing: Managing the customer experience to
improve satisfaction and reduce churn.
 Marketing operations: Managing marketing processes,
technology, and data.
 Sales: Generating leads, developing opportunities, and closing
deals.

STRATEGY OF MARKETING department:-

To achieve these goals, a marketing management strategy must
consist of a wide range of marketing channel management activities
related to price, product, place, and promotion. This is widely referred
to as the marketing mix. The job of the marketing manager is to adjust
each of these elements in order to maximize sales and ROI.

The activities of marketing departement fall into the following

categories:
 Price: Price is the monetary value placed on a product. It
depends on production costs, the segment of customers targeted,
and their ability to pay for the product, as well as demand for the
product.
 Product: The product on the market needs to be optimized with
target customers in mind for the remainder of the marketing mix
to achieve the overall goal.
 Place: In marketing management, place refers to both the
general and exact locations customers are able to purchase a
product. This involves making choices about online or brick-
and-mortar availability, as well as the specific locations therein.
  Promotion: Finally, activities such as various advertising
channels, direct marketing, press releases, and even incentives
can all be utilized to promote the product once it has been
optimized and produced.

ROLES OF MARKETING departement:-

In larger companies, marketing management roles can be extensive
and involve large teams. Specialized marketing management roles can
range from digital marketing manager to product marketing manager,
and each role has different responsibilities.

Here are five examples of specialized marketing department

roles:
 Digital marketing manager: A digital marketing manager
develops, implements, and manages online marketing
campaigns designed to promote a company’s products and
services, and enhance its brand.
 Product marketing manager: A product marketing manager
devises marketing plans to communicate features and benefits of
new products to customers, delving into the market research on
product trends and serving as the voice of the customer within
the company to ensure products are designed to suit customer
needs.
 Brand marketing manager: A brand marketing manager
ensures that brand messaging and imagery is utilized
consistently across the company and plans ways to increase
brand recognition in the market.
 Content marketing manager: A content marketing manager
focuses on creating effective, valuable, and consistent content
that highlights a company’s products or services to potential
customers.
  Social media marketing manager: A social media marketing
manager works specifically on optimizing social media
communication and interactions for the company, including, but
not limited to Facebook, Twitter, and Instagram.
 Marketing campaign manager: A marketing campaign
manager is responsible for the life cycle of a marketing
campaign. They work closely with other departments, including
sales, to execute campaigns and compile reports on their
effectiveness.

4-Purchase and logistics department:-

i. purchase department;
 Purchase management is managing the purchase of the goods
and services that the company requires from suppliers and
vendors.
 It is often an integral part of the company’s operations and is an
opportunity to improve the efficiency and profitability of the
company.
 The purchase process is usually meant to acquire the raw
materials, parts, machinery, equipment, and services that the
company requires at the right time and at an advantageous price.
 The purchase of these goods and services should aim for the
highest quality while also keeping the price as low as possible to
enhance the company's profitability.
 Companies must pay close attention to business purchase
management to maximize productivity and profitability. They
should also monitor the quality of the procured items to
maintain their quality standards.
 The timelines of purchases are important to ensure that the
inputs required for manufacturing are always available in
sufficient quantities whenever required. Good purchase
 management enables companies to stay competitive and achieve
economies of scale.
 Business purchase management also requires that the company
select the right vendor(s) and maintain a good, mutually
beneficial relationship with them. While maintaining business
relations with regular vendors, the company should also
minimize the risks of having too small a group of vendors.
Purchasing department includes (and not only) the following
expertise:
 Supplier Management
 Cost and Cost Reduction Management
 Ramp up / slow down Management
 Risk assessment
 Purchase Order Management

Purchasing cycles:
The purchase cycle is the series of steps or processes that the
company follows to make a purchase. Every business has its variation
of the purchasing cycle, and it starts with the identification of the need
and ends with the successful purchase of the goods or service.
 Identification of the requirement: The business has to identify
the items or services they need. These could be the items that
are required for the production cycle, goods for resale, office
supplies, maintenance supplies, or articles for any other
requirement. When a need is identified, the purchase cycle
begins
 Verification and requirements: After the need for a service or
item is identified, the specifications or details must be listed.
This may need discussion with the various related departments
 to determine the detailed specification and quantity of the
requirement
 Purchase requisition: This is a formal document detailing the
items required, specifications, purpose, and quantity. This may
be a document that is manually filled out or a software form that
is submitted as a purchase requisition
 Purchase approval: If all the purchase requisitions that are
made are converted into orders, the company would have no
control over its expenditure. A company usually has a system of
checks and balances whereby a designated person, usually in
management, has the authority to scrutinize purchase
requisitions and decide whether they are approved. Sometimes,
if the person considers that the company can do without the
requested item, the purchase requisition may be rejected. If
approved, the purchase order moves further in the purchase
cycle
 Supplier identification: Most companies maintain a list of pre-
approved suppliers who they regularly place orders with. If there
is no such supplier, identifying the best supplier for that
purchase order starts. The terms of the purchase are negotiated
and the order is confirmed
 Supply: The purchased items are supplied as per the terms that
were agreed upon. The vendor sends an invoice with the order
 Payment: After cross verifying the purchase order, the supplier
invoice, and the goods delivered, the payment is made to the
supplier. There may also be returns and refunds that are handled
in accordance with the agreement between the companies
 Record keeping: The company's records are updated with the
accounting and inventory information. If the entire purchase
cycle is performed using business management software, the
software will already have the details of the purchase made.
 This eliminates the tiresome task of repeated data entry at every
step of the cycle

logistics department:-
 Logistics management is the governance of supply chain
management functions that helps organizations plan, manage
and implement processes to move and store goods.
 Logistics management activities typically include inbound and
outbound transportation management, fleet management,
warehousing, materials handling, order fulfillment, logistics
network design, inventory control, supply/demand planning and
management of third-party logistics services providers.

Types of Logistics:
Since you have known the meaning and definition, now you should
also know what are the types of logistics. Following are the major
types of logistics-
A. Inbound Logistics
B. Outbound Logistics
C. Reverse Logistics
D. Third-Party Logistics (3PL)

Inbound Logistics:
 It is one of the primary types of Logistics. Basically, inbound
logistics means transportation, storage, and the receiving of the
incoming resources (such as raw material or other goods) that
you require to manufacture a product.
  Moreover, it can be the delivery of goods that you will procure
in your inventory.

Outbound Logistics:
 Outbound logistics is a process of delivering the product to the
customer on the committed time.
 Customer satisfaction is the main objective here and the
logisticians take care that the product should reach the customer
safely in minimum cost

Reverse Logistics:
 Reverse logistics is a process of transporting product from the
end customer to the seller. It includes the collection, inspection,
sorting, refurbishing android distribution.
 You have undoubtedly faced it at least once that you have
ordered a product online and it did not match your requirements.
Then you raise a request for a replacement or refund regarding
the product.
 The company picks up that product from your address. So, the
process of reaching the product from your side to the company
is reverse logistics.

Third-Party Logistics (3PL):

 The third-party logistics are focused only on the transportation
of products from one end to another end and nothing else.
 It doesn’t matter whether it’s a seller to consumer or consumer
to the seller. They take the responsibility of delivering the
products two right places at the right time.
 It helps the businesses to focus on their primary operations
instead of engaging their time in monitoring the delivery
services.
 Process of Logistics Cycle:
Now let’s talk about the logistic cycle. Following are the processes
involved in a logistic cycle-
 Serving Customers
 Product Selection
 Quantification
 Inventory Management
 Logistics Management Information System

Logistics department:
 Basically, Logistics management is a process in the supply chain
system that majorly focuses on moving goods to different
locations in order to meet the requirements of the customers.

Difference Between Logistics and Supply Chain:

You can say that logistic is basically is a subset or a portion of the
supply chain. Let’s understand the basic difference between them
Criteria Logistics Supply Chain
Objective Customer Satisfaction Competitive
Advantage
Concept Evolved Earlier Modern Concept
Number of Single Organization Multiple Organization
Organizations Involved Involved
Process Flow and Storage of Control and
Goods Management
with the help of the following comparison table
5- Designing department:-
 Design management encompasses the ongoing processes,
business decisions, and strategies that enable innovation and
create effectively-designed products, services, communications,
environments, and brands that enhance our quality of life and
provide organizational success.
 On a deeper level, design management seeks to link design,
innovation, technology, management and customers to provide
competitive advantage across the triple bottom line: economic,
social/cultural, and environmental factors. It is the art and
science of empowering design to enhance collaboration and
synergy between "design” and "business” to improve design
effectiveness.
 The scope of design management ranges from the tactical
management of corporate design functions and design agencies,
including design operations, staff, methods and processes—to
the strategic advocacy of design across the organization as a key
differentiator and driver of organizational success. It includes
the use of design thinking—or using design processes to solve
general business problems.

Areas of Design department

As we said at the start of this piece; design falls into a large number of
disciplines and thus so too does design management. Some of the
more common areas in which design management can be found
include:
 product design ;-The manager here will be looking at
managing all functions related to product development and
release and securing relationships with other business units to
facilitate this. A user- centered (or UX centered) approach is
commonly the guiding force for this work.
  Brand design; Responsibilities here are for brand experience,
developing touch points, and creating reliable, trustworthy
perspectives that are strongly recognizable to clients.
 Service design;. The flip side to product design and something
that is becoming increasingly importance with the rise of the
product-service hybrid. Service design takes a customer
experience (CV) or customer- centered approach.
 Business design; Business design is an emerging concept – it’s
the understanding that businesses can be designed from within
to operate more efficiently and at higher levels of effectiveness.
Typically, a business design manager will need to be very
effective at persuading others of the utility of their designs.
 Engineering design; Engineering design is more concerned
with technological outputs than other disciplines of design – be
it a technological process (such as manufacturing) or
technological artifacts (such as a system).

Why does a business need design department?

Design management is essential because businesses can use design
elements to stand out from their competition and distinguish
themselves from their offering and branding. Its usefulness extends
into almost every business aspect, from product development and
launch to operations.
Businesses incorporating design management can link their products,
business practices, and brand under a unified message connecting
with the customer. Design management can help:
 Improve customer relationships and loyalty
 Streamline internal processes
 Increase sales while meeting budgets and timelines
6- Storage Department
 Warehouse management encompasses the principles and
processes involved in running the day-to-day operations of a
warehouse. At a high level, this includes receiving and
organizing warehouse space, scheduling labour, managing
inventory and fulfilling orders.
 Zoom in closer and you’ll see that effective warehouse
management involves optimizing and integrating each of those
processes to ensure all aspects of a warehouse operation work
together to increase productivity and keep costs low.

What Is a Warehouse department System?

 A warehouse management system (WMS) is a software solution
that aims to simplify the complexity of managing a warehouse.
Often provided as part of an integrated enterprise resource
planning (ERP) suite of business applications, a WMS can
support and help to optimize every aspect of warehouse
management. For example, a WMS can:
 Leverage data and automation to conduct demand analyses,
forecast sales and create efficient daily operating plans.
 Provide real-time insight into inventory location and quantity.
 Share data with other ERP modules or standalone software
products, such as accounting software and transportation
management solutions, to increase the efficiency of business
operations.
 Monitor and report productivity to offer a deeper understanding
of how efficiently your warehouse is operating and where you
can make improvements to warehouse geography and optimize
space.
 Create step by step directions to guide users through daily
processes—such as receiving, picking and packing orders—
using predefined rules.
Warehouse department Processes
Warehouse management includes six core processes. Each process
influences the efficiency of the next, so every step must be optimized
for the warehouse operation to run like a well-oiled machine:
 Receiving; Check in and log incoming items. Verify that you’re
receiving the right quantity, in the right condition, at the right
time.
 Put-away; Move items from the receiving dock to their correct
storage locations.
 Storage; Safely store and logically arrange inventory to enable
fast and accurate picking.
 Picking.; Collect the items needed to fulfil sales orders.
 Packing; Prepare the picked items for shipment. They must be
safely packed into the correct packaging with an accurate
packing slip.
 Shipping.; Send out the finalized sales orders, ensuring that
they are on the right vehicle, at the right time, with the correct
documentation, so customers receive their orders on time.

Warehousing vs. Storage

 The semantic distinction between warehousing and storage is
ambiguous. Yes, warehouses are for storage, but they are stored
with the intention of selling, and most warehouses are high-
volume, fast-paced environments where goods is continually
moved.
 Storage typically refers to the safekeeping of non-commercial
assets and liabilities. Consider a storage unit. People put
everything that won’t fit in their garage into their storage unit
because their garage is already crowded with other stored items,
all of which are likely to be retained for a long time.
Industrial Warehousing
An industrial warehouse is a structure that houses a variety of
industrial activities, from manufacturing to storing finished goods. An
industrial warehouse is made up of the following components:
 Buildings for administrative purposes.
 Areas for production.
 Areas for storage.
 Platforms for loading and unloading items.
 Sites for exhibition and sales.
 Parking lots.
 Perimeter zones.
 Areas for waste collection and treatment.

7 – Quality Department:
 Quality is one of the main core strategies of a world class
organization and an integral element of their structure and
culture. Depending upon the context, quality has different
connotations and is understood as non-inferiority or superiority
of something in business, engineering and manufacturing. It is a
perpetual, conditional and subjective attribute.
 ISO-9000 defines Quality as a Degree to which a set of inherent
- characteristics fulfils the requirement‘.

INGREDIENTS OF QUALITY PROCESSES:

• Quality Planning :- Process of preparing to meet quality goals. It
Involves understanding customer needs and developing product
features.
• Quality Control: Process of meeting quality goals during
operations. Control parameters. Measuring the deviation and taking
action.
• Quality Improvement: Process for breaking through to
unprecedented levels of performance. Identify areas of improvement
and get the right people to bring about the change.
• Quality assurance : refers to the planned and systematic activities
implemented in a quality system so that quality requirements for a
product or service will be fulfilled.

CERTIFICATES & CREDENTIALS:

• Green Co. Platinum Rating
• IRIS Certified
• ISO 9001:2015 together with ISO 3834-2:2005
• ISO 14001:2015
• ISO 50001:2011
• OHSAS 18001:2007
•5S
• NABL Certified Lab ( ISO/IEC 17025:2005)

8-PRODUCTION DEPARTMENT:
The production department is responsible for
converting raw materials and other inputs into finished goods or
services. In between the processes of production, the department
works to improve the efficiency of the production or assembly line so
that it can meet the output targets set by company management and
ensure finished products offer consumers the best value and quality.
DUTIES OF PRODUCTION DEPARTMENT:
identifying inputs:
A business determines the quantity or volume of goods
that should be produced within a certain time frame and passes the
information to the production department. To meet production targets,
the department establishes the quantity of raw materials and types of
machinery and equipment required to achieve the desired output level,
and may collaborate with the purchasing department to source the
inputs. If there isn't sufficient manpower to support productions
process, the production department asks the firm to hire more
personnel.
scheduling production:
With the inputs ready, the production department
schedules production processes. This involves planning the tasks to be
completed along the production line and allocating the tasks to
various production workers. In a woodworking business, for example,
the department determines how long lumber will be allowed to dry
before being moved to the machining stage for sawing and bending
into shape – and finally through the assembly and finishing stages.
minimizing production costs
The production department is tasked with finding
effective ways to lower production costs. One simple way to do this is
to keep the production machinery and equipment well-maintained so
the firm does not regularly incur repair costs. Along with advising the
business to adopt newer technologies, the department can also assess
the production line to identify opportunities for cost reduction. For
example, if the type of wood used a long time to air-dry – requiring an
investment in wood dryers – it could be less costly for a furniture
manufacturer to purchase dried lumber.
ensuring product quality:
A production department must ensure finished goods meet
minimum quality standards. Apart from checking all products for
faults as they move through the production process, the department
must perform rigorous tests on prototypes for new products to ensure
they meet quality benchmarks before undergoing mass production.
Techniques such as waste elimination and process standardization
also help to ensure and improve product quality.
improve existing products :
From time to time, the production department will
furnish the research and development department with information it
can use to improve existing products. For example, when the
production department of a smartphone manufacturer notices that the
material it uses to make phone casings bends when subjected to some
pressure, the department must advise the research team so that it can
seek stronger materials.
9 -MAINTENANCE and safety
DEPARTMENT:

Maintenance Department:-
In any company, small or big, it is therefore
essential that some part of the main organization should be
responsible for maintaining these important assets.
The section or department which preserves and
looks after the upkeep of equipment, building etc., is called
maintenance department.

Duties or Functions of Maintenance Department:

(A) Inspection:
(1) Inspection is concerned with the routine schedule checks of the
plant facilities to examine their condition and to check for needed
repairs.
(2) Inspections ensure the safe and efficient operation of equipment
and machinery.
(3) Frequency of inspections depends upon the intensity of the use of
the equipment. For example, belts in a machine may be checked every
week; furnace equipment every month; an over-head bridge crane
every four months and so on.
(4) Inspection section makes certain that every working equipment
receives proper attention.
(5) Items removed during maintenance and overhaul operations are
inspected to determine the feasibility of repairs.
(6) Maintenance items received from vendors are inspected for their
fitness.
(B) Engineering:
(1) Engineering involves alterations and improvements in existing
equipment and building to minimize breakdowns.
(2) Maintenance department also undertakes engineering and
supervision of constructional projects that will eventually become part
of the plant.
(3) Engineering and consulting services to production supervision are
also the responsibilities of maintenance department.
(C) Maintenance (including Preventive Maintenance):
(1) Maintenance of existing plant equipment.
(2) Maintenance of existing plant buildings, and other service
facilities such as yards, central stores, roadways, sewers, etc.
(3) Engineering and execution of planned maintenance, minor
installations of equipment, building and replacements.
(4) Preventive maintenance, i.e., preventing breakdown (before it
occurs) by well-conceived plans of inspection, lubrication,
adjustments, repair and overhaul.
(D) Repair:
(1) Maintenance department carries out corrective repairs to alleviate
unsatisfactory conditions found during preventive maintenance
inspection.
(2) Such a repair is an unscheduled work often of an emergency
nature, and is necessary to correct breakdowns and it includes trouble
calls.
(E) Overhaul:
(1) Overhaul is a planned, scheduled reconditioning of plant facilities
such as machinery, etc.
(2) Overhaul involves replacement, reconditioning, reassembly, etc.
(F) Construction:
(1) In some organizations, maintenance department is provided with
equipment and personnel and it takes up construction jobs also.
(2) Maintenance department handles construction of wood, brick and
steel structures, cement and asphalt paving, electrical installations,
etc.
(G) Salvage:
Maintenance department may also handle disposition of scrap or
surplus materials.
This function involves:
i. Segregation, reclamation and disposition of production scrap, and
ii. The collection and disposition of surplus equipment, materials and
supplies.
(H) Clerical Jobs:
Maintenance department keeps records:
i. Of costs,
ii. Of time progress on jobs,
iii. Pertaining to important features of buildings and production
equipment; electrical installations; water, steam, air and oil lines ;
transportation facilities (such as elevators, conveyors, powered trucks,
cranes, etc.), etc.
(I) Generation and distribution of power and other utilities.
(J) Administration and supervision of labour force (of maintenance
department).
(K) Providing plant protection, including fire protection.
(L) Insurance administration.
(M) Establishing and maintaining a suitable store of maintenance
materials.
(N) Janitorial service.
(O) Housekeeping.
Good housekeeping involves upkeep and cleaning of equipment,
building, toilets, wash-rooms, etc.
(P) Pollution and noise abatement.

SAFETY DEPARTMENT:-
 Safety management is commonly understood as applying a set
of principles, framework, processes and measures to prevent
accidents, injuries and other adverse consequences that may be
caused by using a service or a product. It is that function which
exists to assist managers in better discharging their
responsibilities for operational system design and
implementation through either the prediction of system’s
deficiencies before errors occur or the identification and
correction of system’s deficiencies by professional analysis of
safety occurrences.
 Safety management implies a systematic approach to managing
safety, including the necessary organisational structure,
accountabilities, policies and procedures.
 In automotive manufacturing operations, risks that go
unaddressed can lead to missed production targets, safety
incidents and vehicle recalls.
  Safety hazards, aging assets and security threats can negatively
impact your business, including your employees, revenue,
plants, intellectual property, vehicle quality and customers. They
also risk tarnishing your company’s brand and reputation –
potentially to the point where they erode customer trust or
loyalty.
 To prevent risks from reaching this point, your risk-management
efforts should focus where many problems can be controlled:
your industrial automation infrastructure. You can help improve
risk management by setting your sights on four key areas:
safety, quality, obsolescence and security.
10 -TOOL ROOM MANAGEMENT:
Tool room management is an area that can play a
major role in downtime reduction, part quality, inventory
management and overall productivity. Tool room management
typically covers tool and die equipment and operations — the
equipment directly involved in production. It is considered distinct
from storeroom management, which covers MRO parts.

Key aspects of tool room department:

1-Preventive and predictive maintenance:
Tool and die management should be part of normal
preventive maintenance tasks and should also be included in a
predictive maintenance plan. By engaging in preventive maintenance
such as cleaning, inspection, sharpening, honing and other relevant
tasks, personnel can extend the useful life of tools and dies alike, also
confirming that a piece of equipment is ready for use when needed.
Using predictive maintenance sensors to monitor
vibration, ultrasonic waves and other factors can help detect early
indications of tool or die failure. Maintenance personnel are proactive
to inspect and repair or replace the item in question so that it does not
fail during production.
Die management:
Die management should, minimally, include the following:
 A consistent inventory numbering system
 A strict check-in and checkout process
 Controlled access to the tool room
 A way of identifying and locating a die at any given time
 A set of standards by which dies should be returned in optimal
condition
 System implementation along with training and dedicated
personnel are the ideal ways to carry out these die management
tactics.

Standardized repair process:

When repairs are warranted, — a uniform process should be followed
every time. This process is reliant on documentation, which should
include:
 Identification of the part at hand
 The details of the repair
 The specific date and time
 The circumstances of the repair
 Identification of the personnel involved in the repair
 Results of any root cause analysis

Change engineering:
Building on the standardized repair process, change engineering is a
documentation-based approach to guarantee that tools and dies are
used and maintained in a consistent manner — even when
circumstances such as wear or repairs may have warranted a
modification to standard operating procedures, such as a different
optimal cutting angle. This process can be aided by technology such
as predictive maintenance sensors, creating proactive change to
prolong equipment life and time between failures.

11-SECURITY DEPARTMENT:
The singularly most conspicuous role of the Security
Department in any organisation is that of a protector or guardian-
protecting the organisation s property, product or merchandise, assets,
equipment, reputation, and employees. This responsibility is not
restricted to just the organisations assets and employees. It extends to
non-employees as well, be they guests, patrons, customers, or any
other form of invitees on company property or the company premises.
Taking it otherwise, the Security Department is the guardian of the
property and all people working in the company.

ROLES OF SECURITY DEPARTMENT:

(a) Arrests cause prosecution of all persons committing a criminal
attack on or against organisations property, equipment, supplies,
products, goods, and/or other assets.
(b) Designs implement physical controls of the facility.
(c) Administers and conducts access controls to the facility,
comprising identification badge programme.
(d) Conducts pre-employment and postemployment screening.
(e) Monitors control Department of Defence (DOD) classified
documents and information.
(f) Maintains liaison with local, state, and national law enforcement
authorities.
(g) Monitors control organisations proprietary information.
(h) Administers vehicular access and parking controls and secures the
parking environment.
(i) Prevents or otherwise reduces crime by maintaining a „security
presence‰ and high visibility through such activities as patrolling
company property in distinctively marked vehicles (if vehicular patrol
is required) and wearing distinctive apparel, although not inevitably
military-type uniforms.
(j) Administers companies lock and key control programme.
(k) Conducts security indoctrination and training.
(l) Investigates all criminal activity committed on the firms premises
or against company interests, comprising attacks against persons.
(m) Administers executive protective programme.
(n) Conducts financial stability or due diligence investigations of
potential vendors, merger candidates, and so forth.
(o) Co-ordinates special protection arrangements essential during or
as a result of riots, natural disasters, strikes, explosions, and so forth.
(p) Co-ordinates or assists in Disaster Preparedness and Response
programmes.
(q) Designs and conducts security/loss prevention vulnerability
surveys.
(r) Contracts for administers outside security services such as
professional consulting services, guard services, undercover agents,
shopping services, certain investigative services, polygraph services,
armoured transport services, document destruction, and so forth.
(s) Provides emergency courier and escort services as and when
required.
(t) Acts as adviser and in-house consultant to senior management on
all security-related matters.
(u) Consider to fix wide range CCTV coverage at the vulnerable
locations to detect any intruders or theft by own staff.
(v) Conduct emergency/unexpected screening amongst the staff
during checking/check-out to detect any theft/pilferage of company
properties.

ORGANIZATION CHART:

PRODUCTION PROCESS:
INJECTION MOULDING-THERMOSET&THERMO PLASTIC

ALUMINIUM & ZINC DIE CASTING

GOODS PRODUCED:
AUTO PRODUCTS :- 
SWITCHES:- More than 50 Models.
 Headlight
 Neutral Safety
 Ignition Stop
 Light Door
 Jamb Pressure

RELAYS:- More than 35 Models.

Electromechanical relays, Solid state relays 

OTHERS:-
Thermoset & Thermoplastic Injection Moulded parts Pressed
Components Al & Zn Die cast components

HEADLIGHT SWITCHS:-
 Over 50 Models.
 Designed to OE Specifications
 Application : GM, Ford, Chrysler

PRESSURE SWITCHES:-
 Life upto 0.5 Million cycles
 Highly Reliable and Cost effective
  A/C cycling Switch.
 Over 10 Models

ELECTRO MECHANICAL RELAY:-

 Functions ;Power Window Relay, Fuel Pump Relay, Headlamp
High Beam, A/C Relay, Fan Low Relay etc
 Designed to OE Specifications, RoHS Compliant
 Applications : GM, Ford, Chrysler, Toyota
 Over 25 Models

NEW GENERATION RELAYS:-

 Functions : Main Fuel Pump Relay and Fuel Cut off Relay
 Designed to OE Specifications.
 Applications: Honda, Acura, Mitsubishi
 Over 10 Models

MISCELLANEOUS
 Heater Switch
 Neutral Safety
 Switch Automatic
 Temperature Controller
 Resistor Switch
 Neutral Safety Switch
 Horn Button
 Stoplight Switch

FUTURE PRODUCTS;
 Flasher Relays :
 Equivalent to Tridon in Design
BUSINESS PLANNING:
ISO CERTIFICATE:
GST REGISTRATION CERTIFICATE:
FINANCIAL ANALYSIS:
CONCLUSION:
From my internship at TROIKA AUTOPRODUCTS LTD
,I was able to get a better understanding of how the manufacturing
industry works and how effective it is . I enjoyed working with the
TROIKA manufacturing team t devise and implement different
marketing strategies . but , I still have a long way to go in
understanding the psychological aspects of marketing and I require to
build up my public speaking skills as well.
Overall , I found the manufacturing internship experience to
be positive , and iam sure I would be able to use the skills I learned in
my career later.

BIBLIOGRAPHY:
Website reference: www.tradeindia.com
www.justdial.com
www.economictimes.indiatimes.com
www.tofler.in
REFERENCE: PLASTIC BUREAU OF STATISTICS
PLASTIC MANUFACTURING ASSOCIATION OF
PAKISTHAN