VIGNESH.

Q
Location: Bangalore, India, 560068

A multi-faceted professional seeking challenging and rewarding opportunities with an organization of repute
Professional Summary
❖ A dynamic professional with experiences in Strategic Planning, Project Management, Business Development,
Relationship Management, and Team Management; currently designated as Director with Medimul Metals and
Medicals Private Limited.
❖ Constantly demonstrating abilities in expanding the market, brand building, generating new business, and targeting
the potential market
❖ An innate flair for accepting challenges with entrepreneurship abilities in managing and leading sales functions and
achieving desired targets
❖ Skilled in managing teams to work in synchronization with the set parameters
❖ An effective communicator with good presentation skills and abilities in forging business partnerships with dealers
and channel partners; multilingual, knowledge of English, Tamil, Kannada, French, Telugu, and Hindi

Work Experience

June 2023 to Dec 2023: Medimul Metals and Medicals Private Limited as Director - Operations
Bengaluru, India
 Develop and implement strategic plans to achieve business goals, including sales targets, revenue growth, and
market expansion strategies within the wholesale trade of metals sector.
 Manage day-to-day operations of the wholesale trade business, including procurement, inventory management,
logistics, and distribution of metals to clients.
 Ensure that all metals traded meet quality standards and regulatory requirements, overseeing quality control
processes and implementing improvements as needed.
 Optimize the supply chain to minimize costs and maximize efficiency, from sourcing raw materials to delivering
finished products to customers..
 Develop and maintain relationships with suppliers and vendors to secure favorable terms, negotiate contracts,
and ensure reliable supply of metals.
 Lead and motivate a team of operations staff, providing direction, guidance, and support to achieve business
objectives.
 Monitor key performance indicators (KPIs) related to operations, such as inventory turnover, on-time delivery,
and customer satisfaction, and take corrective actions as necessary.
 Identify potential risks to operations and develop strategies to mitigate them, such as implementing safety
protocols, insurance coverage, or contingency plans for supply chain disruptions.
 Ensure compliance with relevant laws, regulations, and industry standards governing the wholesale trade of
metals, including environmental regulations, trade laws, and workplace safety requirements.
 Work closely with finance and accounting teams to manage budgets, control costs, and optimize profitability
within the wholesale trade business.
 Drive continuous improvement initiatives to enhance operational efficiency, reduce waste, and streamline
processes throughout the organization.
 Collaborate with sales and customer service teams to understand customer needs and preferences, address
concerns, and maintain strong relationships with clients.

July 2023 to Dec 2023: HDFC Bank as Deputy Manager – Personal Banker Bengaluru,
India
 Penetration of Saving Accounts on non liability customers
 Propagate the benefits of not being on DNC registration list in case a non-portfolio customer opts for it
 Utilizing the sales resources (BDR/COEX) for optimal sales support
 Penetration of FD to unique customers
 Using Data-mine for cross-selling
 To ensure that all accounts savings and current account (non ABM branches) opened in the month are activated
as per product definition at the end of the next month. All such accounts to maintain more than the required
AMB
 Ensure that individual customers are grouped and Customer To Group (CTG) Ratio is maintained on the
portfolio
 Ensure that within each customer group a minimum number of stipulated Income Generating products are sold
 Detailed updation of interaction to be captured in CRM , Tasks/ leads to be created , profiler to be updated on
same day of interaction.
 Resolving all complaints received (self, branch, other units) within the stipulated TAT’s
 Promoting all direct banking channels and ensuring that the customer is utilizing the same
 Ensure certification of documentation required for opening and maintaining customer accounts
 Error free documentation for all account opening and all customer instructions (Stop payments, FD Closure, etc)
 Updation of CRM for the asset leads generated
 Ensure that 5-S norms are adhered to for individuals workstation
 Ensure KYC norms are adhered to at all points of time

April 2023 to June 2023: Ensconce LLP as Sales and Operations Manager Bengaluru,
India
 Develop and implement sales strategies that align with the organization's goals and objectives. This includes
identifying target markets, defining sales targets, and setting performance metrics
 Analyze market trends, customer behavior, and historical sales data to forecast future sales volumes. Develop
sales plans and budgets based on these forecasts, ensuring optimal resource allocation and inventory
management.
 Monitor sales performance against targets and key performance indicators (KPIs). Identify areas for
improvement, implement corrective actions, and report on sales performance to senior management.
 Collaborate with operations teams to streamline processes and optimize resource utilization. Identify
opportunities to improve operational efficiency, reduce costs, and enhance overall productivity.
 Foster strong relationships with key customers and strategic partners. Collaborate with the sales team to identify
customer needs, address concerns, and provide solutions that drive customer satisfaction and loyalty.

Nov’2021 to March 2023: VCare Group as Operation Manager Bengaluru,

India
 Overseeing operational activities at every level of the organization
 Carrying out duties including hiring and training employees and managing quality assurance programs
 Creating strategies regarding process improvement to ensure everyone completes their tasks on schedule
 Ensuring all operations are carried on in an appropriate, cost effective way
 Improving operational management systems, processes and best practices
 Helping the organization’s processes in remaining legally compliant
 Purchasing materials, planning inventory and overseeing warehouse efficiency

Jul’2021 to Nov’2021: GSR Groups as Territory Manager Katpadi,

India
Jan’2020 to June 2021: Gowtham Vision Net Gudiyatham,
India
Nov’2019 to Dec’2019: Allzone Management Solutions Private Limited Katpadi,
India
Oct’2017 to Mar’2018: Magna Infotech as Senior Analyst Chennai,
India
May’2014 to July 2016: Royal Bank of Scotland as Analyst Chennai,
India
Oct’2013 to Apr’2014: Ikya Human Capital Solutions Ltd as Analyst Chennai,
India
Jan’2013 to Apr’2013: Ministry of Public Enterprises and Heavy Industries as Intern New Delhi,
India
May’2012 to Jul’2012: GM & Associates as Intern Bengaluru,
India
Career Break: Aug’2016 to Sept’2017, April 2018 to Oct’2019.

Academic
❖ Executive Programme in Strategic Operations Management and Supply Chain Analytics from Indian Institute of
Management, Lucknow in 2023 with 77 %.
❖ Diploma in Yoga for Human Excellence from Bharathidasan University, Tiruchirappalli in 2020 with 83 %.
❖ Master of Business Administration (MBA) from National Institute of Technology Karnataka, Surathkal between
2011-13 with 7.69 (CGPA).
❖ Bachelor of Engineering (BE) from Anna University, Chennai between 2007-11 with 71 %.
❖ 12th from Alpha Matricuation Higher Secondary School, Chennai with 80 %.
❖ 10th from Alpha Matriculation Higher Secondary School, Chennai with 92 %.

Certifications
❖ Certified Green Belt Professional in the field of Operations and Quality.
❖ Master Diploma in Electronic Design Automation from CADD Centre, Chennai.

Skills
Microsoft Power BI Tableau Primavera P6
Microsoft Excel Microsoft Word Microsoft Powerpoint
Minitab AutoCad Orcad
Diptrace PCSchematic Microsoft Office Project

Core Competencies
Strategic Planning Project Management Business Development
Customer Relationship Management Team Management Liaison Affairs
Green Belt Supply Chain Management Operations Management
Financial Modelling & Valuation Sales & Marketing (B2B & B2C) Customer Experience &
Engagement

Applications and Tools Used

❖ Oracle Flexcube (Core Banking System – HDFC Bank), CRM Next (CRM Tool – HDFC Bank), Payzapp (Mobile App -
HDFC Bank), Netbanking and MobileBanking (HDFC Bank), ERP (Health Tech - VCare), Cablesoft (Cable Billing
Software), M3 (Accounting Software), Vk Digital (Polymer Cable TV Application), Railwire (Internet Connection
Application), Tactv (TamilNadu Cable TV Application), Calypso (Fixed Income Application - RBS), BDR (Reference
Data Application – Societe Generale), Rolf And Nolan (Futures Application – RBS), Loaniq (Lending Application -
RBS), Anvil (Fixed Income Application - RBS), Wallstreet (Lending And Futures Application - RBS), Nucleus
(Counterparty Tool -RBS), GRDM (Reference Data Tool – RBS)

Projects and Seminars

❖ ICT Sector and CPSEs – A Case Study of NICSI Ministry of Finance, New
Delhi
A Case Study of NICSI. A comparative analysis between NICSI, a CPSE belonging to technology and consultancy
sector with 7 major ICT companies, headquartered in India. Comparison is done on the basis of their Market Share,
Memorandum of Association (MOA), Employee strength, Applications developed, Clients, and their Organization
Structure. Identifying new business opportunities available in the healthcare, education and in mobile
communication for NICSI
❖ Testing Facility for Kolkata Metro Rail System ICF,
Chennai
A model arrangement is provided for testing the Kolkata metro rail system in ICF, Chennai. It is carried out by using
the inverter, rectifier and a step-down transformer and the power cables attached to various coaches of the metro.

Personnal Summary
Fathers Name: J Srinivasan
Date of Birth: 09/03/1990
Marital Status: Single
Languages: English, Tamil, French, Hindi, Telugu
Hobbies: Watching Cricket, Cooking, Reading Books (Biographies and Auto Biographies), Surfing Internet