Software Project Management (KOE-068)
UNIT-5 (Lecture-1)
Staffing in Software Projects: Managing People & Organizational
Behavior
Managing people
A project team consists of different individuals with varying levels of authority. Their way of
operation is dependent on the organizational culture and the methodology in use.
How to manage project teams effectively
1. Ensure balance within the team.
2. Ensure visibility and transparency.
3. Ensure effective communication within the team.
4. Foster a culture of collaboration.
5. Value each suggestion and discuss progress with your team.
6. Establish success metrics and reward excelling members.
7. Delegate tasks to groom future leaders
8. Manage internal conflicts
9. Use all available resources at your disposal to facilitate teamwork.
10. Take part in regular team building activities and celebrations
Responsibilities of project teams are
Working with the project manager throughout the project life cycle
Completing the assigned deliverables and meeting all project requirements
Documenting the process
Contributing to the team’s overall performance
Presenting possible solutions to the managers in case of a bottleneck
Keeping the project manager informed of the progress
Organizational behavior
Organizational behavior can be defined as the understanding, prediction and management of the
human behavior that affects the performance of the organizations.
It is the study of human behavior in organizational settings, how human behavior interacts with
the organization, and the organization itself.
Organizational behavior theories inform real-world evaluation and management of groups of
people.
Fredrick Taylor attempted to analyse the most productive way of doing manual tasks.
Taylor’s three basic objectives :
1. To select the best man for the job.
2. To instruct them in the best methods
3. To give incentives in the form of higher wages to the best workers.
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Software Project Management (KOE-068)
Key elements are:
1. People
2. Structure
3. Technology
4. External Environment
People
Dynamic in nature as they interact with each other and also influence each other.Groups may
form,change and dissolve.Organizations are established to serve the people.
Structure:
There are two types of organizations, formal and informal.
Informal organizations do not have a specified structure.
Formal organizations are built based upon the objective set for it. Organizational
structure in such an organization is hierarchical in nature, with people at each level
having their own objectives.
Environment
Study of the environment is very wide and encompasses economic, cultural, social, government
rules and regulations, legal aspects, political climate, demographics and its impact.
Technology
Managing technology is an important job of any management. It is an important element of any
unit. Selection of technology, procurement, installation, operation and maintenance is important
and no compromise should be made in procuring latest or advanced technology.
Objectives of Organizational Behavior:
1. Human resources approach
2. Contingency approach
3. System approach
4. Productivity approach
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