The document provides an emotional intelligence self-assessment tool to evaluate an individual's ability to focus on others. It contains questions to assess how well one recognizes and understands the emotions of others as well as adapts their own behavior based on the observed emotions of others. The document then provides scoring and interpretation of results with suggestions to improve emotional intelligence related to focusing on others.
The document provides an emotional intelligence self-assessment tool to evaluate an individual's ability to focus on others. It contains questions to assess how well one recognizes and understands the emotions of others as well as adapts their own behavior based on the observed emotions of others. The document then provides scoring and interpretation of results with suggestions to improve emotional intelligence related to focusing on others.
The document provides an emotional intelligence self-assessment tool to evaluate an individual's ability to focus on others. It contains questions to assess how well one recognizes and understands the emotions of others as well as adapts their own behavior based on the observed emotions of others. The document then provides scoring and interpretation of results with suggestions to improve emotional intelligence related to focusing on others.
The document provides an emotional intelligence self-assessment tool to evaluate an individual's ability to focus on others. It contains questions to assess how well one recognizes and understands the emotions of others as well as adapts their own behavior based on the observed emotions of others. The document then provides scoring and interpretation of results with suggestions to improve emotional intelligence related to focusing on others.
Insight Tool Indicate the frequency that each statement describes you or your behavior by marking the appropriate number. When you’re finished with each section, add each column and then add column totals. Then, add both section totals to get your grand total for Focus on Others.
Focus on Others Knowing emotions in others: The ability to Never/ Always/ Almost Seldom Sometimes Often Almost empathize with and recognize emotional Never Always cues in others. 1. It is important to me to know how 1 2 3 4 5 others are feeling. 2. I stay focused and listen deeply when 1 2 3 4 5 talking with someone who is emotional. 3. I work hard to identify and understand 1 2 3 4 5 how others are feeling. 4. I take time to try to see the other person’s perspective when we 1 2 3 4 5 disagree. 5. I can recognize nonverbal emotional 1 2 3 4 5 cues in others.
Acting on emotions in others: The ability Never/ Always/
Almost Seldom Sometimes Often Almost to adapt behaviors, reactions, and Never Always interactions based on emotional cues observed in others. 1. I know what to say when a coworker is 1 2 3 4 5 emotional about an issue. 2. I adjust my behavior depending on whom I am interacting with and their 1 2 3 4 5 mood. 3. I ask questions to identify or clarify how 1 2 3 4 5 coworkers feel. 4. I share my feelings with others to build 1 2 3 4 5 trust and rapport. 5. I make others feel respected and 1 2 3 4 5 appreciated.
Permission is granted to reproduce this document for internal use only. 2 Communication
Scoring: Your Emotional Intelligence
Tendencies Insight Tool Focus on Others Score 10–20 Head Focused A heavy emphasis on getting work done makes it easy to miss others’ emotional dynamics. People in this category might not readily recognize or understand emotions in others and might see emotion as something that gets in the way of working.
Taking action tips
Paraphrase and pause. Paraphrasing what Listen deeply. When you listen deeply for you think someone might be feeling and why clues about how a person is feeling, you lets the person know you “got” the message. start to understand situations from his or her Pausing afterward lets the person correct or perspective. If you don’t pick up on verbal confirm your summation. Then, he or she can or nonverbal cues, you can ask, “What do work on solutions. you think about that?” Responding with empathy will keep the person’s emotions from escalating.
Score 21–39 Heartbeat
Effective leaders establish predictability and trust when responding to emotional situations. People in this category sometimes recognize emotions in others but can lose focus depending on the circumstances.
Taking action tips
Don’t assume. People who don’t show Identify fears. If you’re aware of others’ emotion still feel it. Don’t wait for someone reactions, but aren’t taking action, it could to express emotion; ask a question to be that you’re uncomfortable addressing check: “This change throws your schedule emotions. Practice using communication off. How do you feel about that?” or “Is it techniques that will enable you to address disappointment you’re feeling about the emotions with confidence. new structure?” You can ask yourself such questions too.
Permission is granted to reproduce this document for internal use only. Communication
Score 40–50 Heart Focused
By being aware and taking action on others’ emotions, you create a work environment that feels safe, and safety translates into trust! People in this category are perceptive and see the value in recognizing and understanding emotions in others.
Taking action tips
Balance with work. While you understand Spread the love. Look for opportunities to emotional reactions, it’s important to keep acknowledge both work well done and the others accountable for getting work done. effort that went into less successful results, Using empathy statements effectively enables regardless of your affinity for the person. To be people to feel heard and to move more meaningful, mention what the person did and quickly to practical actions. how it had impact.
