65 Audio, Navigation, Information Systems
65 Audio, Navigation, Information Systems
Different cases:
Customer subscription is still valid:
     Install the most recent navigation map.
Customer subscription has expired:
     Check when the customer subscription expired*.
     Install the navigation map applicable on the expiry date.
The customer subscription has expired. After the expiry of his/her subscription, the customer purchased a newer
version of the navigation map ("One Time Update"):
     Check which navigation map was installed most recently*.
     Install this navigation map
* The information required to determine the term of the customer subscription is available in the following path:
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Aftersales Information Research (AIR)
     Navigation map
The following table is displayed in the "Navigation map" menu:
Go to the following path for more information on navigation, such as update variants, new features and compatibility
tables:
After-sales Assistance Portal (ASAP)
     Product information bulletin
     07 Infotainment and communication
     03 Navigation update
65 12 053     Remove and install/replace the central bass on the passenger's
side (under the front seat)
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65 12 320   Removing and installing (replacing) Headunit Basis
                             Attention!
                                  Risk of damage!
                             Attention!
                                  Read and comply with notes on protection against electrostatic damage
                                  (ESD protection).
                             Note:
                             Comply with notes and notes on handling optical fibres.
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                             Necessary preliminary work:
                                        Disconnect battery earth lead
                                        Remove the audio operating unit
                                        Remove centre console.
REMOVAL:
                             Note:
                             At the factory, the wiring harness (1) is routed so that not enough excess
                             length exists to remove the head unit.
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INSTALLATION:
Required reworking:
          Install the audio operating unit
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          Connect battery earth lead
          Install centre console
Replacement:
Carry out programming/encoding.
On vehicles with a production date as from 07/2015, install the correct
navigation map.
                             Attention!
                                  Risk of damage!
                             Attention!
                                  Read and comply with notes on protection against electrostatic damage
                                  (ESD protection).
                             Note:
                             Comply with notes and notes on handling optical fibres.
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                             Necessary preliminary work:
                                        Remove the audio operating unit
                                        Disconnect battery earth lead
                                        Remove centre console
REMOVAL:
                             Note:
                             At the factory, the wiring harness (1) is routed so that not enough excess
                             length exists to remove the head unit.
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INSTALLATION:
Required reworking:
           Install the audio operating unit
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           Connect battery earth lead
           Install centre console
Replacement:
Carry out programming/encoding.
On vehicles with a production date as from 07/2015, install the correct
navigation map.
                              Important!
                                   Read and comply with notes on protection against electrostatic damage
                                   (ESD protection).
                              Note:
                              Comply with notes and notes on handling optical fibres.
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                                        Disconnect battery earth lead
REMOVAL:
                              Remove storage compartment (1) with special tool 00 9 327 from luggage
                              compartment of left wheel arch panel (2).
INSTALLATION:
Note:
Lugs (1) must be correctly slid into guide (2).
Check that amplifier (3) is securely seated.
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Feed in amplifier (3) and position correctly.
Tighten screw (1).
Connect connector (2) and lock.
Required reworking:
           Connect battery earth lead
65 12 051     Removing and installing/renewing central bass speaker -driver's
side- (under front seat)
REMOVAL:
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                               Fold up the carpet (1) as shown.
                               Unlock and disconnect connector (2).
                               Unscrew nuts (3).
                               Feed out bass speaker (4).
                               INSTALLATION:
Feed in bass speaker (4).
Tighten down nuts (3).
Join and lock connector (2).
Route carpet (1) correctly.
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Required reworking:
     Install front seat
     Install door sill cover strip
65 12 072   Removing and installing/replacing amplifier (hi-fi system/Harman
Kardon)
                              Important!
                                   Read and comply with notes on protection against electrostatic damage
                                   (ESD protection).
                              Note:
                              Comply with notes and notes on handling optical fibres.
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                              Removal:
Installation:
Note:
Lugs (1) must be correctly slid into guide (2).
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Check that amplifier (3) is securely seated.
Push amplifier with holder (2) into latch mechanism (3) downwards.
Tighten down screws (1).
Position shaped part (1) correctly.
Required reworking:
           Connect battery earth lead
           Install luggage compartment wheel arch panel, left
Replacement:
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In Harman Kardon version, perform vehicle programming and encoding.
65 13 090    Removing and installing/replacing speaker (mid-range speaker in
rear door)
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65 13 060    Removing and installing/replacing speaker (mid-range speaker, in
instrument panel)
REMOVAL:
Unclip and remove cover (1) upwards with special tool 00 9 327 .
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                               Release screws (1).
                               Remove mid-range speaker (2) upwards from dashboard (3).
                               Disconnect the connector underneath.
                               Remove mid-range speaker (2).
                               INSTALLATION:
Join connector(s).
Insert mid-range speaker (2) into instrument panel (3).
Tighten down screws (1).
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65 13 050   Removing and installing/replacing speaker (tweeter in mirror
triangle)
Removal:
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                              Feed out resistor (1).
                              Remove upholstery (2).
Engage tweeter (1) correctly into the window frame cover (2).Note:
Latch mechanisms must not be missing or faulty.
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Install window frame cover (3) and clip in at clips (1).
Connect connector (2).
Required reworking:
     Installing front door trim panel
65 13 080   Removing and installing/replacing speaker (tweeter in rear door)
Removal:
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                              Installation:
                              Required reworking:
                                   Mount rear door trim
65 13 062   Removing and installing/replacing speaker (tweeter, in dashboard)
REMOVAL:
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                              INSTALLATION:
                              Required reworking:
                                        Install mid-range speaker
65 13 070      Removing and installing/replacing speakers (mid-range speaker,
front door left and right)
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61 35 953   Remove and install/replace interior aerial for Comfort Access (in
front)
Removal:
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                              Installation:
                              Tighten interior aerial for Comfort Access (3) with screw (2).
                              Connect the plug (1).
                                              Attention!
                                                    Read and comply with notes on protection against electrostatic damage
                                                    (ESD protection).
Note:
        When replacing the telematics control unit check whether the faulty telematics control unit is equipped
        with an emergency battery:
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            if no, then the new part is installed without an emergency battery!
            If yes, ten the new parts is to be equipped with a new emergency battery (separate order, telematics control
            unit is shipped without an emergency battery!)
Removal:
Installation:
The lock (1) on the roof-mounted aerial (2) must have been inserted correctly
underneath the roof (3).
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Install the roof-mounted aerial (2) in the direction of the arrow.
Tighten screw (1).
Tightening torque: 65 20 2AZ.
Correctly position the telematics control unit (1) and push it in the direction of
the arrow until the lock (2) engages.
Required reworking:
        Fit the headlining
        Installing the empty housing for the roof-mounted aerial
Replacement:
    Carry out programming/encoding.
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65 20 090   Removing and installing or replacing aerial amplifier
REMOVAL:
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                              INSTALLATION:
                              Required reworking:
                                   Fit trim for rear window frame, top
65 20 035   Removing and installing/renewing roof aerial
                              Note:
                              Diagram similar.
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                              Disconnect plug connection (1).
                              Remove aerial (2).
                              Installation note:
                              Do not mix up aerial/antenna connections (1).
                              Note:
                              Replacement:
                              Connection for DAB-L on the roof-mounted aerial omitted (white connector).
                              If necessary, tie back the remaining cable connection on the side of the
                              vehicle so that rattling noise cannot occur.
65 20 150   Removing and installing/replacing back-up aerial
Removal:
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                              Installation:
                              Required reworking:
                                   Install luggage compartment wheel arch panel, left
61 35 975   Removing and installing/replacing bumper aerial for Comfort
Access
Removal:
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                              Installation:
                               Important!
                                    Note to customer:
                                    In order to guarantee a permanent connection and adhesive hardening:
                                    After bonding the empty housing for the roof-mounted aerial, wait 24
                                    hours before driving the vehicle through a car wash.
                               Note:
                               Clean roof.
                               Mask roof (2) around empty housing for roof-mounted aerial (3) with yellow
                               plastic adhesive tape (1). To do so, slide plastic adhesive tape under empty
                               housing (3) slightly.
                               Cut through the adhesive bead (e.g. scalpel) and remove the empty housing
                               for the roof-mounted aerial (3).
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                               Installation:
                               Empty housing for roof-mounted aerial is secured with window glass
                               adhesive. All preparatory operations correspond to the Window bonding
                               notes.
                               Note:
                               Replace empty housing for roof-mounted aerial if centering pins (1) on empty
                               housing are damaged.
                               Bonding surface (2) must be clean and free from grease.
                               Start and end of bead trace must have an overlap length of max. 10 mm.
                               Important!
                                    To prevent the adhesive from leaking, the adhesive bead diameter must
                                    not exceed 2.5 mm to 3.5 mm.
Note:
Attach the empty housing coated with adhesive by hand. To spread the
adhesive better, move the housing back and forth horizontally slightly when
pressing down.
Secure empty housing if necessary with adhesive tape and press down
uniformly.
After bonding, leave vehicle to stand for at least 3 hours at room temperature.
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65 20 350   Removing and installing/replacing interference suppression filter
Removal:
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                              Installation:
                              Required reworking:
                                   Install right C/D-pillar trim
61 35 954     Removing and installing/replacing interior aerial for Comfort
Access (rear)
Removal:
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                                Installation:
                                Join interior aerial for Comfort Access (2) in the holder.Installation note:
                                Ensure that the interior aerial for Comfort Access (2) engages correctly (1) at
                                the holder.
Removal:
Lift and remove luggage compartment floor trim panel (1) at rear.
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                               Remove the Mobility Set (1).
                               Lift and remove the floor tray (2) at front.
                               Installation:
Fitting the luggage compartment aerial for Comfort Access (3) to the holder.
Connect the plug (1).
Installation note:
Make sure the luggage compartment aerial for Comfort Access (3) engages
correctly (2) in the holder.
Install the floor tray (2) and the Mobility Set (1).
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Attach the luggage compartment floor trim panel (1) to the hooks at the front
and set down at the rear.
65 24 100   Removing and installing/replacing aerial
Removal:
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                              Detach aerial (1) at all mountings in marked area and remove.
Installation:
Required reworking:
           Mount additional brake light
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65 24 020   Removing and installing/replacing wave trap
Removal:
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                             Installation:
                             Required reworking:
                                         Install right C/D-pillar trim
65 50 057   Removing and installing/replacing Central Information Display
(CID)
                              Attention!
                                   Read and comply with notes on protection against electrostatic damage
                                   (ESD protection).
Removal:
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                              Release screws (1).
                              Remove the CID (2) upwards out of the instrument panel (3).
                              Installation:
Plug in the connector (1) to the CID (2).
Feed in the CID (2) downwards into the instrument panel (3).
Make sure that the CID (2) is correctly seated.
Tighten down screws (1).
Tightening torque 65 50 1AZ.
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Required reworking:
           Install the decorative strip on the right side of the instrument panel
65 75 055     Removing and installation/replacing emergency power siren with
tilt sensor
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                               Replacement:
                               Carry out vehicle programming/encoding.
65 76 629    Removing and installing (replacing) pedestrian protection sensor
(impact absorber)
                               Warning!
                                    Observe safety instructions for handling gas generators.
                                    Incorrect handling can activate pedestrian protection and cause injury.
                               Attention!
                                          AFGS (active pedestrian protection) procedure after accident
                               After accident:
                               Optical fibre must always be replaced.
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                               Necessary preliminary tasks:
                                          Disconnect battery earth lead
                                          Remove front bumper panel
Removal:
Installation:
Attention!
     Check the new impact absorber (2) for damage to the retaining lugs.
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Insert optical fibre sensor (1) in impact absorber (2) and make sure it is
correctly laid.
Note:
First attach impact absorber (2) at the bottom and then press on at the top.
Required reworking:
           Install front bumper panel
           Connect battery earth lead
65 77 745   Remove and install (replace) the sensor for the right front door
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65 75 055     Removing and installation/replacing emergency power siren with
tilt sensor
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                               Replacement:
                               Carry out vehicle programming/encoding.
65 77 720   Removing and installing (replacing) left B-pillar sensor
                              Attention!
                                   Read and comply with notes on protection against electrostatic
                                   discharge (ESD protection)!
                              Warning!
                                   Observe airbag safety regulations!
                                   Incorrect handling can activate airbag and cause injury.
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                              Removal:
                              Installation:
Mount the sensor (3).
Tighten screw (2).
Tightening torque 65 77 3AZ.
Connect and lock plug connection (1).
Required reworking:
          Connect battery earth lead
          Install trim panel for door post (bottom)
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65 76 629    Removing and installing (replacing) pedestrian protection sensor
(impact absorber)
                               Warning!
                                    Observe safety instructions for handling gas generators.
                                    Incorrect handling can activate pedestrian protection and cause injury.
                               Attention!
                                          AFGS (active pedestrian protection) procedure after accident
                               After accident:
                               Optical fibre must always be replaced.
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                               Necessary preliminary tasks:
                                          Disconnect battery earth lead
                                          Remove front bumper panel
Removal:
Installation:
Attention!
     Check the new impact absorber (2) for damage to the retaining lugs.
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Insert optical fibre sensor (1) in impact absorber (2) and make sure it is
correctly laid.
Note:
First attach impact absorber (2) at the bottom and then press on at the top.
Required reworking:
           Install front bumper panel
           Connect battery earth lead
65 77 740   Removing and installing (replacing) the front door sensor, left
                              Warning!
                                   Observe airbag safety regulations!
                                   Incorrect handling can activate airbag and cause injury.
Removal:
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                              Slacken nut (2).
                              Remove sensor (3) downwards.
Installation:
                              Required reworking:
                                         Attach sound insulation at front door
65 77 016   Removing and installing/replacing airbag control unit
                              Warning!
                                   Note airbag safety regulations!
                                   Incorrect handling can activate airbag and cause injury.
                              Attention!
                                   Read and comply with notes on protection against electrostatic damage
                                   (ESD protection).
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                              Removal:
                              Installation:
Position airbag control unit (3).
Tighten down nuts (1).
Join and lock plug connections (2).
Required reworking:
          Install centre console
          Connect battery earth lead
     On version with air duct:
          Install air duct
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          Run the service function to adjust the sensors for the driving
          dynamics as follows:
               Chassis and suspension
               Traction control system
               Adjustment of the driving dynamics sensors
Replacement:
Carry out programming/encoding.
65 77 725   Removing and installing/replacing right B-pillar sensor
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65 77 602   Replacing seat occupancy mat for front passenger seat occupancy
detector
Removal:
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                             Release clips (1).
                             Carefully feed the sensor mat (2) and the cable (3) out of the seat
                             mechanism.
                             Installation:
Attention!
     Do not kink the sensor mat (2) and insert it correctly into the recess of
     the seat cushion.
Carefully insert the sensor mat (2) and the cable (3) into the seat cushion
recess.
Secure the sensor mat (2) with the clips (1).
Note:
Connectors are encoded against incorrect assembly.
Ensure that connectors (1 to 4) are installed in the right sequence.
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Required reworking:
           Install front passenger seat
65 81 060   Removing and installing/replacing outside temperature sensor
Removal:
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                             Installation:
                             Properly position the outside temperature sensor (2) and slide it into the
                             bumper panel (3).
                             Connect plug connection (1).
                             Note:
                             Make sure the outside temperature sensor (2) is correctly fitted in the bumper
                             panel (3).
                             Required reworking:
                                        Install front right wheel arch cover
65 82 300   Removing and installing (replacing) Touchbox controller control
unit
                              Important!
                                   Read and comply with notes on protection against electrostatic damage
                                   (ESD protection).
REMOVAL:
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                              Release screws (1).
                              Disconnect connector (2).
                              Remove control unit (3).
                              Replacement:
                              Carry out vehicle programming and encoding.
                              INSTALLATION:
Position control unit (3).
Tighten down screws (1).
Connect connector (2).
Required reworking:
           Install left luggage compartment wheel arch panel
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65 83 020   Removing and installing (replacing) Car Information Computer
(CIC)
                             Important!
                                  Risk of damage!
                             Important!
                                  Read and comply with notes on protection against electrostatic damage
                                  (ESD protection).
                             Note:
                             Comply with notes and notes on handling optical fibres.
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                             Necessary preliminary tasks:
                                        Disconnect battery earth lead (F03: Disconnect both battery earth
                                        leads).
                                        Remove radio and IHKA controls
                             Note:
                             Picture for example purposes only!
Replacement:
Carry out vehicle programming/encoding.
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     F25 with production date from 04/2014
     F26 as of series introduction
                             Attention!
                                  Risk of damage!
                             Attention!
                                  Read and comply with notes on protection against electrostatic damage
                                  (ESD protection).
                             Note:
                             Comply with notes and notes on handling optical fibres.
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                             Necessary preliminary work:
                                        Disconnect battery earth lead
                                        Remove the audio operating unit
                                        Remove centre console.
REMOVAL:
                             Note:
                             At the factory, the wiring harness (1) is routed so that not enough excess
                             length exists to remove the head unit.
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INSTALLATION:
Required reworking:
          Install the audio operating unit
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          Connect battery earth lead
          Install centre console
Replacement:
Carry out programming/encoding.
On vehicles with a production date as from 07/2015, install the correct
navigation map.
                             Attention!
                                  Risk of damage!
                             Attention!
                                  Read and comply with notes on protection against electrostatic damage
                                  (ESD protection).
                             Note:
                             Comply with notes and notes on handling optical fibres.
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                             Necessary preliminary work:
                                        Remove the audio operating unit
                                        Disconnect battery earth lead
                                        Remove centre console
REMOVAL:
                             Note:
                             At the factory, the wiring harness (1) is routed so that not enough excess
                             length exists to remove the head unit.
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INSTALLATION:
Required reworking:
           Install the audio operating unit
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           Connect battery earth lead
           Install centre console
Replacement:
Carry out programming/encoding.
On vehicles with a production date as from 07/2015, install the correct
navigation map.
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                                    crimping tool.
                                    For aerial lines only the bushing contact may be repaired.
                                    RG174 Lines and the bushing contact may not be repaired.
                               CVBS lines
                                    CVBS cables may not be repaired.
                                    CVBS cables must be replaced in their entirety.
                               HSD lines
                                    HSD cables may not be repaired.
                                    HSD cables must be replaced in their entirety.
Airbag lines:
Repairing airbag cables
Ribbon cables:
Repairing ribbon cables
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     for example, with butyl tape in such a way that moisture ingress can be
     eliminated permanently.
     If necessary, repin the connector of the repair wiring harness.
Note:
Repair wiring harnesses can be equipped with an additional socket
housing (30-pin, for example), which was not provided on the previous
vehicle-side wiring harness. This socket housing also cannot be found in
the wiring diagram.
Procedure
The separation point between the vehicle-side wiring harness and the repair
wiring harness is located in the vehicle interior (in the footwell, for
example):
     Cut the additional socket housing and connect the lines to the vehicle-
     side wiring harness using a butt connector.
     Alternatively, a suitable pin housing can be fitted on the vehicle-side
     wiring harness and connected to the additional socket housing.
     However, this is permitted only if the following conditions are met:
           Carpets must not protrude visibly or become deformed due to the
           installation of the additional plug connection.
           It must be possible to install the adjacent components (for
           example, trims, trim panels, etc.) correctly after installing the
           additional plug connection.
           All the attachment points of the adjacent components (for example,
           trims, trim panels, etc.) must engage correctly.
           There must be no rattling noise due to the installation of the
           additional plug connection.
           The additional plug connection must not damage the adjacent
           components/wiring harnesses, etc..
The separation point between the vehicle-side wiring harness and the repair
wiring harness is located outside the vehicle interior (in the wheel arch, for
example):
     Cut the additional socket housing and connect the lines to the vehicle-
side wiring harness using a butt connector.
Using the additional socket housing is not permitted with a
separation point outside the vehicle interior.
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65 12 071   Removing and installing or replacing amplifier
                              Important!
                                   Read and comply with notes on protection against electrostatic damage
                                   (ESD protection).
                              Note:
                              Comply with notes and notes on handling optical fibres.
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                                        Disconnect battery earth lead
REMOVAL:
                              Remove storage compartment (1) with special tool 00 9 327 from luggage
                              compartment of left wheel arch panel (2).
INSTALLATION:
Note:
Lugs (1) must be correctly slid into guide (2).
Check that amplifier (3) is securely seated.
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Feed in amplifier (3) and position correctly.
Tighten screw (1).
Connect connector (2) and lock.
Required reworking:
           Connect battery earth lead
65 12 072   Removing and installing/replacing amplifier (hi-fi system/Harman
Kardon)
                              Important!
                                   Read and comply with notes on protection against electrostatic damage
                                   (ESD protection).
                              Note:
                              Comply with notes and notes on handling optical fibres.
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                              Removal:
Installation:
Note:
Lugs (1) must be correctly slid into guide (2).
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Check that amplifier (3) is securely seated.
Push amplifier with holder (2) into latch mechanism (3) downwards.
Tighten down screws (1).
Position shaped part (1) correctly.
Required reworking:
           Connect battery earth lead
           Install luggage compartment wheel arch panel, left
Replacement:
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In Harman Kardon version, perform vehicle programming and encoding.