Extended Warranty – Terms & Conditions

This Samsung Extended Warranty Plan (the "Plan") extends the original manufacturer's warranty
for the additional warranty period selected and purchased by the purchaser. The additional
warranty period is based on the extended warranty purchase plan. The extended warranty is
indicated on the proof of purchase and extended warranty certificate. This Plan commences on
the expiry date of the original manufacturer's warranty. This Plan covers repairs of any defective
component part of the product, subject to the terms and conditions contained in the original
manufacturer's warranty and the terms and conditions contained herein.

The Plan is subject to the following conditions:

1. The Plan may be purchased at any time prior to the expiry of the original manufacturer's
warranty (up until a maximum of 12 months) accompanying the purchased product
(exception applies to British Columbia as per provincial legislation, where the Plan must
be purchased within thirty (30) days from the original product purchase date.). Visit
http://www.samsung.com/ca/support/warranty/ to view full details. Samsung
Electronics Canada Inc. may remove any product from being eligible to purchase the Plan
at any time prior to purchase as it determines in its sole discretion. The Samsung
Extended Warranty cannot be purchased for Refurbished Product, Commercial Product
and/or Commercial Use. Samsung Electronics Canada Inc. reserves the right to change,
delete or add Samsung products covered by this Plan at any time prior to purchase as it
determines in its sole discretion and to revise, amend, suspend and terminate the Plan in
its sole discretion.

2. The Plan does not cover wear and tear, defects or damage resulting from accident,
misuse, abuse, neglect, unusual physical damage, liquid damage, cosmetic damage, or
unauthorized modification of the product, including any changes or enhancements in
colour, texture or finish.

3. The Plan does not cover in-box accessories or additional accessories purchased ,
including batteries, chargers, USB cables, S Pen, SD Card, SIM Card, cases, HDTV
Adapters, Bluetooth device, battery cover, face plates, screen protectors, personalized
data, customized software, ringtones, games, screen savers, add-on devices,
ancillary/peripheral equipment, setup or installation, adjustments to the antenna system,
cleaning of components or routine maintenance or damage or loss caused by the use of
the foregoing.

4. The Plan does not cover failure due to computer viruses or similar unauthorized intrusive
codes or programming.
5. The Plan does not cover any loss or damages (including loss of use, loss of profit, or
incidental expenses) caused by the failure of the product, loss of use of the product or the
repair, faulty repair or replacement of the product, even if such loss or damages are
attributable to or caused by the fault or negligence of Samsung Electronics Canada Inc. or
its affiliates or any of their employees, agents, service providers, suppliers or
subcontractors.

6. If Samsung Electronics Canada Inc. determines that any product or any repair or
replacement completed is not covered by the Plan, Samsung Electronics Canada Inc. may
offer to make the repair or replacement provided that purchaser shall be responsible for
all costs incurred including without limitation, the cost of all parts, shipping and labour
charges for the repair or return or replacement of the product. Samsung will provide
purchaser with a written estimate of all such costs before making such repair or
replacement.

7. Samsung Electronics Canada Inc.'s liability under this Plan is limited to the greater of the
cost of the necessary repairs or the replacement cost of the product. THIS IS YOUR SOLE
REMEDY FOR ANY ERRORS, OMISSIONS, FAILURE OR NEGLIGENCE OF SAMSUNG
ELECTRONICS CANADA INC. OR ITS AFFILIATES OR ANY OF THEIR AGENTS OR SERVICE
PROVIDERS' PERFORMANCE. UNDER NO CIRCUMSTANCES WILL SAMSUNG
ELECTRONICS CANADA INC. OR ITS AFFILIATES OR ANY OF THEIR EMPLOYEES, AGENTS,
SERVICE PROVIDERS, SUPPLIERS, SUBCONTRACTORS, DIRECTORS, OFFICERS, OR
SHAREHOLDERS BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL,
EXEMPLARY OR PUNITIVE DAMAGES, SUCH AS, BUT NOT LIMITED TO, LOSS OF
REVENUE OR ANTICIPATED PROFITS OR LOST BUSINESS (EVEN IF ADVISED OF OR HAVE
FORESEEN THE POSSIBILITY OF SUCH DAMAGES) ARISING FROM THE PLAN OR ANY
ACTION TAKEN OR FAILED TO BE TAKEN IN CONNECTION WITH THE PLAN OR UNDER
ANY PROVISION OF THE PLAN.

8. EXCEPT AS OTHERWISE EXPRESSLY STATED IN THIS CONTRACT, OR AS REQUIRED

UNDER ANY APPLICABLE CONSUMER PROTECTION LAW, SAMSUNG ELECTRONICS
CANADA INC. HEREBY SPECIFICALLY DISCLAIMS ANY AND ALL REPRESENTATIONS OR
WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE PLAN AND THE SERVICES TO BE
PROVIDED PURSUANT TO THE PLAN, INCLUDING ANY IMPLIED WARRANTY OF TITLE,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND IMPLIED
WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE.

9. Samsung Electronics Canada Inc.'s obligations under this Plan are continued if a
replacement product is issued when deemed necessary by Samsung Electronics Canada
Inc. and this Plan will continue to be in effect upon such replacement until the end of the
Plan warranty expiry date.
10. The Plan applies only to the original purchaser of the product, except as may otherwise
be stated in this Plan.

11. Where applicable, the purchaser may be required to pay deposit and/or other fees
applicable to any product loaned to purchaser temporarily while a product is being
serviced under this Plan.

12. If no claims are made under the Plan during the warranty period, the purchase price paid
for the Plan is not refundable, except as may otherwise be stated in this Plan.

13. Except as modified herein, the terms and conditions contained in the original
manufacturer's warranty will also apply to the Plan.

14. Extended warranty is available for purchase online.

15. Gas appliances are not eligible for extended warranty purchase within Canada.

16. CANCELLATION AND REFUND:

The extended warranty plan is eligible for a refund within thirty (30) days of the extended
warranty purchase date. A refund will not be granted if the date of refund exceeds thirty
(30) days from the extended warranty purchase date. Please call 1-800-SAMSUNG (726-
7864) or Text to WE CARE (932 273) or chat with us at www.samsung.com/ca/livechat.

17. TRANSFER :

(i) Extended warranty is transferable to another user with the same device model and
serial number as the original extended warranty purchase certificate. Any transfer must
include the original proof of purchase and the extended warranty certificate issued for
that device. The party receiving the extended warranty hereby accepts the Terms and
Conditions of the Samsung Smart Service extended warranty plan upon any such transfer
from the original purchaser.

(ii) Transfer from original product with extended warranty plan to a new product can be
made by calling 1-800-SAMSUNG (726-7864) or Text to WE CARE (932 273) or chat with
us at www.samsung.com/ca/livechat. You may transfer Samsung extended warranty
plan to the new product within thirty (30) days of the date of purchase of the new
product. Samsung will issue a new extended warranty certificate for the new product.
When notifying Samsung Electronics Canada of the transfer, you must provide the
 original certificate number and/or serial numbers and proof of purchase of the new
product.

18. RESELLER: Bulk pre-purchase of extended warranty is currently not available. Extended
warranty plan is valid from the actual product purchase date to the consumer. Warranties
must be purchased per single end user. Multiple extended warranty plans can be
purchased per single end user per product serial/IMEI number at the same time.
Purchases in bulk of the Plan can only be completed online per single end user per order.

19. CLAIM PROCEDURE

To obtain service under this Plan, purchaser must call 1-800-SAMSUNG (726-7864). Proof
of purchase is required to verify Plan coverage and eligibility before any service can be
offered. If the original product purchase date that you provided when purchasing the
plan is incorrect, your service claim will be denied. The plan is administered and provided
by Samsung Electronics Canada Inc.