CHAPTER-1

INTRODUCTION

ABOUT INDUSTRY

BRIEF HISTORY :
The Indian industry has become very competitive in recent years because of
the rapid advancement in the science and technology and the adoption of liberal
economic polices by the government of India, even the dairy industry has undergone a
rapid development over the past several years.z
In recent years many companies are entered the dairy industry and they are not
only concerned with procurement and distribution of processed milk, but also they
have developed various milk products, which are widely used by majority of the
consumers. These developed is dairy industry is mainly because of the increase in
production of milk in our country and milk products.

Milk Industry in India:

In 1950-51 co-operative movement was started in India. During the period the
idea of starting milk industry came to the mind first to Mr. Dr. Kurain, for the
reason the entire milk industry is remembering him as “Father of Indian Dairy”. The
first time was set up in Karia district of Gujarat state in 1951 in the name of Anand
Milk Union Ltd. (AMUL). Now this union is known as “Amul” pattern, which is one
of the leading milk unions in the country.

Milk Industry in Karnataka:

By reflection of Amul pattern, the first dairy was setup in Dudigi in Kodagu
district in 1955 by the youth of Karnataka. In June 1947 on integral project was
launched in Karnataka to restructure and recognized the dairy industry on the
cooperative principles and to carry foundation for new direction in dairy development.
Work on the first a new direction in dairy was World Bank aided development project
was initiated in 1975. Initially the project coursed of Southern district of Karnataka.
Dairy development corporation (KDDS) was set up to implement the project the
multilevel organization with total vertical integration of all dairy development
activities was set up with dairy cooperation societies at gross root levels and one plant
is of 52 HP capacity functioning to apply liquid metrogen 3 diagnostic laboratories
have been setup for disease monitoring.

GROWTH AND PROSPECTS :

Kolar Milk Union Limited:
The kolar district is known for silk, milk, and gold. At present milk and silk
are the major sources of the district. The Kolar district cooperatives milk products
society union limited is a farmer’s body. The jurisdiction o the union extends to the
entire Kolar district. The district has a human population of 22.26 lakhs out of which
17.06% are rural population residing in2893 village remaining 5.20% urban
population. In Kolar district 1190 mpcs are functioning. The total cattle population is
8.51 lakhs of which 6.74 lakhs is cattle and 1.79 lakhs of buffaloes giving total milk
of 79642 million tones per year. KOMUL was situated nearer to the NH-4 Huthur
post, in Kolar, which is 14 Kms far away from Kolar, and outside the preview of local
authority such as municipal or corporation.
 Introduction of TQM:
Quality:
It may be defined as sum of the total features of a product which
influence its capacity to satisfy a given need. It refers to the some of the
attributes or properties that describe a product. It is generally expressed in
terms of specific product characteristics such as length, width, color,
specific gravity and the kike, having significance in determining the degree
of acceptability of that unit by buyer.

Quality is commonly thought of as degree of excellence. IN border

sense it may be considered as specification set up specifications which are
to be met with in the given limits. In the market place it is considered as
average of mean level of quality.

Uniformity of the product many described in terms of tolerance

between the upper and lower control limits.

Better quality means reduced cost of repairs, instructions, scrap,

rework & product warrantees. We should realize we are facing competition
from foreign brands. Quality is the only weapons to fight competition.

Definition of Marketing :
“Marketing is defined as a social and management process by which
individual and groups obtain what they need and want, through creating,
offering and exchanging products of value with others.”
- PETER DRUCKER

Marketing is a very broad based activity and consequently it calls for

a broad Definition. Now the essence of marketing is a transaction –an
exchange-intends to satisfy human needs and wants. Marketing consists of
all activities designed to generate and facilitate any exchange intended to
satisfy human needs and wants.
 Marketing is defined as a social & managerial process by which
individuals and group obtain what they need and want through creating and
exchanging products and value with others.

“Marketing is the process of determining customer demand for a

product or service motivating its sales and distributing it into ultimate
consumption at a profit”.
-Philip
Kotler.

American Marketing Association “Marketing as performance of

business activities that direct the flow of goods and activities from
producers to consumer or user”

Quality of Design:
It refers to the manufacturing specifications of the product. It
consists of product appearance, life, safety, maintenance and other features
of product design.

Quality Control:
Those activities which assure that quality creation is performed in
such a manner that the resulting product will impact performed its intended
function. When used in these sense, quality control can be divided into two
fundamental heads:
a) Assurance that the product characteristics selected will achieve the
intended results
b) Assurance that items produced contain the specified characteristics.

Quality Creation:
Which is involved in the selection of the specific characteristics
required to achieve the desired quality and the processing or fabrication of
materials to conform to the specific characteristics selected?
Organizational for Quality Control:
It is a staff function concerned with prevention of d4fects in
manufacturing so that items may be made right at the first time and not to be
rejected later. There must be inspection and control of incoming raw
materials to ensure that they meet specifications.

In order to carry on these functions a separate department is created

which is called as quality control department.

IMPORTANCE OF THE QUALITY CONTROL DEPARTMENT :

• Inspection of suppliers and materials
• Inspection of raw products
• Scheduling of operations
• Measurement of production efficiency
• Measurement of equipment efficiency
• Inspection of the finished product
• Propagation of specifications and procedures in written form
• Preparation of statistical procedures and schedules
• Sanitation in section
• Conformation to local federal regulations
• Waste disposal control
• Basis for policy
• Basis for inventory policy
• Basis for budget policy
• Basis for revaluating individual personnel performance.

OTHER RELEVANT ASPECTS OF THE SUBJECT :

Statutory Act:
Besides the ISI act the quality control of foods also cover under the
preview of various statutory acts in the country. A close collaboration also
exists between the relevant BIS committee and the operating bodies of the
statutory acts and orders.

Agriculture Produce (Grading and Marking) Act (AGMARK) 1937:

This is one of the oldest acts promulgated by the government of
India relates the grading many of the common agricultural raw produce such
as foods grains, tobacco and dairy products. The collaboration existing
between the relevant committees of BIS and agricultural marketing, advisor
to government of India is so close that at each level of formulation.

Preservation of Food Adulteration Act 1954 (PFA):

Under the provision of this act rules were framed in 1955 and
include requirements for various food items for the human safety point of
view. No trade transaction of good items falling below these requirements
namely substances goods is permitted to be carried out which becomes a
punishable legal offence. This act enables to check the adulteration of many
of commonly used food items and concerned authorities in the ministry of
health, government of India operate the act.

International Organizational of Standards (ISO):

There are three quality standards by ISO covering all the processing
aspects as well as final quality of the product. ISO 9001 model for quality
assurance in design, development, quality production and servicing for use
when conformance to systems specified requirements is to be assured by the
supplier during design, development, production installation and servicing.

ISO 9002 model for installation and servicing for use when quality
conformance to specified requirements is to be assured buy systems then
supplier during production, installation and servicing.

ISO9003 model for quality assurance is final inspection and test

quality for use when conformance to specified requirements is to be
systems assured buy the supplier solely at final inspection and test.

The objectives of these standards are to demonstrate capability to:

 ▪ Design and make the product
▪ Control the processes, which determine the product quality
▪ Detect and correct non-conforming products at the latest before shipping.
It is this type of approach that can lead to consumer confidence such
confidence can be enhanced of all participants in trade and above all the
consumer can rest assured that the products offered are subject to quality
and safety control in accordance with sales of good manufacturing practices.

Organizations Stipulating Quality Control of Dairy Products:

Role of Indian standards in the quality control of milk, milk products
and other processed foods.

Indian standards which are documented prescription of quality will

pay a significant role in monitoring and controlling quality of milk and milk
products, realizing the importance of developing standards for consolidation
of food quality the agricultural and food products division council. The
Bureau of Indian standards (BIS) that is rest while Indian Standards
Institution (ISI) has launched on an ambitious of standards relating to
commodities such as dairy products, fruits and vegetables (processed),
bakery and confectionery products, meat product etc, these standards
prescribed the minimum limits for essential ingredients and the maximum
limits for impurities such as extraneous mater and toxic substances.

Formulation of Indian standards:

With the setting up of the ISI in 1947 efforts were initiated to
contribute to the development of agriculture and quality aspects of food.
The agriculture and food products division. It has come into existence 1956
and is entrusted with the formulation of national standards relating to
natural and processed foods excluding those taken up by the directorate of
marketing and inspection covering the fields of animal foods, equipment for
food processing industry, agricultural machinery and other inputs as also
standard for post harvest operations and storage management etc.
To help the dairy industry to the production of desired quality, standards have been insured
on both indigenous milk products as well as on the imported varieties, the former group
cover, materials such as rasagolla, khoa and burfi. In these standards the emphasis is given
to the quality of raw materials, hygienic conditions for their preparation and various aspects
like physical, chemical and sensory requirements, maximum limits or moisture, acidity as
lactic acid and bacterial yeast and mould and lactose are also prescribed. Demand for other
varieties of milk products such as pasteurized milk, sterilized milk, flavored milk, fermented
milk products, ice cream mix infant foods with melt extract etc is also developed
CHAPTER -II

COMPANY
PROFILE
 KOLAR-CHIKKABALLAPURA
DISTRICT CO-OPERATIVE MILK
UNION LTD.,
KOLAR

PROGRESS REPORT

FEB– 2024
 KOLAR - CHIKKABALLAPUR CO-OPERATIVE MILK
PRODUCERS SOCIETIES UNION LIMITED, KOLAR

Objectives of the Union

a) To improve Dairy farming activities in rural area by establishing Milk

producers co-operative societies (MPCS) under co-operative principles.

b) To provide assured and remunerative market round the year for the Milk
produced by the producer members.

c) To provide package of technical inputs to its Milk producers for

the enhancement of milk production. This includes facilities such as
emergency visit service, Infertility camps, First Aid services, Artificial
insemination, and Mass Vaccination programme against diseases.

d) Supply of balanced cattle feed at subsidised rate, Fodder development

programmes, beside extension programmes.

e) To provide necessary training for producers, members and staff of the Dairy
co-operative Society.

f) To facilitate rural development by providing self-employment opportunities

for unemployed youths at village level. In other words to prevent migration
of unemployed youths from rural area there are by providing an opportunity
for steady income.

g) To eliminate middleman by organizing MPCS which is owned and managed

by producers themselves.

h) To provide quality milk and milk products to urban consumers rates

consented by GOK from time to time.

i) To uplift the Socio economic status of the rural people.

 Mission Statement:
Kolar - Chikkaballapura Milk Union to continuously procure quality milk by
providing remunerative price & technical input services to Producers and to
supply quality Milk & Milk Products to the consumers. It also strives to achieve
top position in the dairy industry by improving the financial position of the
union.

Our Values:
Honesty
Discipline
Quality
Hard Work
Mutual Trust & Belief
Transparency
Co-Operation & Team Work
STATUS
Kolar-Chikkaballapura District Co-operative Milk Producers Union is registered
under Co-operative Societies act after bifurcation from Bangalore District Co-
operative Milk Producers Union on 23/03/1987. The area of operation is twin
Districts of Kolar and Chikkaballapur having 11 taluks, 2919 villages.

SHARE CAPITAL
Union started with a Share Capital of Rs.8.56 Lakhs, which was transferred
from Bangalore District Milk Union. The Share Capital of the Union as on
2021-22 is Rs.73.42 Crores.
Membership and Share Amount:
Union was started in the year 1987 with 460 functional DCS, as at the end of
Feb–2024 Union has 2265 Registered Dairy Co-operative Societies and
Commissioned 2258 DCS, of which 1925 MPCS are functional. Total Members
enrolled are 3,08,773 of which 1,03,337 are Small Farmers, 1,03,482 are
Marginal Farmers, 56,418 are Agri Labourers 45,536 are Others. 84,108 are
Women Members 48,252 are Schedule Caste 31,272 are Schedule Tribe, and
1807 are OBC members.
Commissioned and Functional Societies for the last 5 years are as follows.
2018-19 2019-20 2020-21 2021-22 2022-23
Districts
Func. DCS Func. DCS Func. DCS Func. DCS Func. DCS
Kolar Dist 900 905 916 926 948
CB Pur Dist 965 968 977 976 976
GRAND TOTAL 1865 1873 1893 1902 1924
% DCS IN KLR 48.26 48.32 48.39 48.69 49.27
% DCS IN CBP 51.74 51.68 51.61 51.31 50.73

FUNCTION DCS Kolar Dist CB Pur Dist

977 976 976

965 968

948

926
916
905
900

Func. DCS Func. DCS Func. DCS Func. DCS Func. DCS
2018-19 2019-20 2020-21 2021-22 2022-23
Milk Procurement:
The present average Milk procurement during the month of Feb–2024 is 9.55
lakh kgs per day from 1925 DCS comprises of 3.08 lakh members.
Districts 2018-19 2019-20 2020-21 2021-22 2022-23
Kolar Dist 530418 516458 503866 510623 507745
CBPur Dist 485076 445996 417439 402685 383881
Total Avg Qty 1015494 962454 921305 913308 891626
% Growth 4.9 -5.2 -4.3 -0.9 -2.4
Union Proc% IN KLR 52.23 53.66 54.69 55.91 56.95
Union Proc% IN CBP 47.77 46.34 45.31 44.09 43.05
 Kolar Dist CBPur Dist
Procurment in Kgs
530418 516458 503866 510623 507745
485076
445996
417439 402685
383881

2018-19 2019-20 2020-21 2021-22 2022-23

Milk Price:
The cost per kg of Milk is calculated based on Fat and SNF quality of
milk. Basic price is calculated for 4.0% Fat and 8.5% SNF. At present
Milk is purchased from DCS at price of Rs 33.15 and DCS pay Rs 31.90
to Producers. In 2021-22 the Union has paid Rs 932.12 crores to milk
producers. In Feb-2024 Union has paid Rs 98.19 crores

PROCUREMENT PRICE
3.5% FAT & 8.5% SNF
Year
To DCS To Producers
2018-19 25.00 23.00
2019-20 27.05 26.00
2020-21 29.20 27.00
2021-22 25.25 24.00
2022-23 35.35 33.90
2023-24 35.85 33.40
Quality Incentive:
Quality Incentive is being paid once in 3 months to the DCS staff for procuring
quality milk which is to the tune of Rs 3 crores per year.
Technical Input Activities:
➢ First aid facility:

Union is supplying drugs related to First-Aid service as per need of the DCS.
Emergency service of a qualified Veterinarian is made available at the DCS level.
During 2022-23 2,885 animals have been treated first aid. Feb–2024 136 animals
have been treated first aid and 12,737 emergency cases were attended.
Artificial insemination activities:
To improve the local breeds and to
enhance milk production Union is
operating Artificial Insemination (AI)
centers through Single AI
and Cluster AI concept. In Cluster AI
concept a trained Inseminator
discharges his service at the door steps
of member producers. As on Feb–2024
85 single AI centers and 194 cluster AI
centers are in operation covering 1925
societies. As on Feb–2024 23,531
artificial inseminations have been
done. During the year 2022-23 a total
of 1,03,896 calves were born.
Calves Born 2018-19 2019-20 2020-21 2021-22 2022-2
Kolar Dist 78352 89942 86069 63040 49329
CBPur Dist 85838 91871 86626 59115 54567
GRAND TOTAL 164190 181813 172695 122155 103896
% Growth -8.87 10.73 -5.02 -29.27 -14.95

Calves Born Kolar Dist CBPur Dist

89942 91871
85838 86069 86626
78352

63040
59115
54567
49329

2018-19 2019-20 2020-21 2021-22 2022-23

➢ VACCINATION PROGRAMME:
During 2022-23, in association with Government Veterinary department 3,84,414
F & M vaccination were carried out. The Union carried out 42,902 Theileriasis
vaccinations.
➢ Feeds and Fodder
During the year 2022-23 total of 69,340 MT cattle feed. In the month of Feb-2024
1,27,640 Kgs of Mineral Mixture was sold & 6,735 MT of cattle feed was sold to
MPCS. As on Feb–2024 333 plots were raised.

CATTLE FEED SALES FOR LAST 5 YEARS AT A GLANCE

Year 2018-19 2019-20 2020-21 2021-22 2022-23
Cattle feed sales 63218 53176 62406 69340 66022
% Growth -5.07 -15.88 17.36 11.11 -4.79

Cattle feed sales

63218 62406

53176

2018-19 2019-20 2020-21 2

STEP (Support to Training and

Employment Programme)
STEP programme is implemented by KMF
through Govt of India funds. The Programme of STEP aims
• To make a significant impact on women in traditional sectors (Dairying &
Animal Husbandry) by upgrading skills.
• Providing employment to women on a project basis by mobilizing women in
viable groups, improving skills, arranging for productive assets.
• Creating forward and backward linkages &improving/arranging support services,
providing access to credit.
• Awareness creating, gender sensitization, nutrition education, sensitization of
project functionaries
Union has 232 exclusive Functioning Women Dairy Co-operative Societies. Out
of which 108 DCS are covered under STEP program.
Programmes to develop dairy cooperatives:-
Rs. 4/- Incentive scheme:-
For every litre of milk supplied by the producer to DCS Rs. 2/- was give as
incentive by Govt of Karnataka, effective from 19/09/2008. Subsequently, from
14/05/2013 Govt of Karnataka increased it to Rs 4/- per litre of milk. In this
scheme an average of 92,362 milk producers are availing benefit of Rs 4/- GOK
scheme through Kolar Chikkaballapura Milk Union. An average of Rs 10.5 crores
per month is being paid; from 01/12/2016 Govt of Karnataka increased it to Rs
5/- per liter of milk

Group Cattle Insurance:-

In the year 2022-23 1,10,682 milch animals were enrolled for premium at the rate
of 1.89% of the rated value of the animal.
AAM Admi Bema Yojana:-
In year 2016-17 20,060 members were enrolled at premium rate of Rs 230 per
member. Out of this Central Government barred Rs 100 and remaining Rs 130 Rs
65 has been bared by Kolar District Farmers Welfare Trust and remaining Rs 65
has been barred by enrolled members
 Processing Capacity

Kolar dairy was established during 1994 with a processing capacity of 1 LLPD
of milk. The processing capacity of the dairy was increased to 2.5 lakh liters
during 2005 under Perspective plan phase-I and again to handle 4.0 lakh liters
per day in the year 2011. In the year 2018 a new Mega dairy with a processing
capacity of 3.0 LKPD was established in Chikkaballapura.
Milk Sales
The marketing area includes entire Kolar, Chikkaballapura districts and parts of
Bangalore urban and rural districts. The Union sells following varieties of milks
1. Toned Milk
2. Shubam Milk
3. Special Milk
4. Samruddhi Milk.
5. Double Toned milk.
6. Homogenized Cow Milk.
The other products being manufactured and marketed includes UHT Milk, Butter
Milk, Curd, Ghee, Peda and Cheese. Besides this, the Union routes 120 other
products of Nandini manufactured by K.M.F and affiliates. The Union is
increasing its market share steadily.
The average milk sale during the month of Feb–2024 is 4.91 lakh litres per day
through 1637 retailers. During this year the Union registered milk sales of 5.29
lakh litres on 22/08/2023 and it is highest milk sales for a single day.
The Average milk sales per day for the last 5 years are as follows
Year 2018-19 2019-20 2020-21 2021-22 2022-2
Avg Milk sales per day 304878 319875 322315 355984 472816
%Growth 3.63 4.92 0.76 10.45 32.82
 Avg Milk sales per day
472816

355984
304878 319875 322315

2018-19 2019-20 2020-21 2021-22 2022-23

UHT MILK – Speciality of KOMUL
In order to meet the requirement of different segment of consumers and their
convenience, KOMUL introduced UHT milk variants in Tetrapak packs tothe
market. During the process of UHT, milk is sterilized at temperature of 137oC
for 4 seconds and cooled instantly which retains all the vitamins and nutritional
value of milk providing zero bacteria product which needs no boiling for use.
The milk is packed in 6-layer tamper proofed Tetra-pack which ensures
freshness & Purity reiteration. The milk can be stored without refrigerating for
60/90 days in fino-packaging and 180 days in brik packaging. The average sales
of UHT milk during the year 2021-22 is 3.56 Litres per day. Union registered
record UHT milk sales of 7.33 lakh litre on 26/08/2020 and it is recorded as
highest UHT milk sales for a single day. The average UHT milk sale during the
month of Feb–2024 is 2.02 lakh litres per day. The average UHT Flexi milk sale
during the month of Feb–2024 is 0.22 lakh litres per day. The Total average
UHT milk sale during the month of Feb–2024 is 2.25 lakh litres per day.
Year 2018-19 2019-20 2020-21 2021-22 2022-23
UHT sales ltrs 267065 275119 350729 327917 272469
%Growth 15.61 3.02 27.48 -6.50 -16.91
 UHT sales ltrs
350729
327917
267065 275119 272469

2018-19 2019-20 2020-21 2021-22 2022-23

PRESENT VARIENTS OF UHT MILK

100 ML Fino Packing Good life Cow Milk [3.6% FAT & 8.5% SNF]
Smart Milk [1.5% FAT & 9.0% SNF]
180 ML Fino Packing Good life Cow Milk [3.6% FAT & 8.5% SNF]
Smart Milk [1.5% FAT & 9.0% SNF]
500 ML Fino Packing Good life Cow Milk [3.6% FAT & 8.5% SNF]
Slim Milk [0.5% FAT & 9.0% SNF]
500 ML Brik Packing Good Life Cow Milk [3.6% FAT & 8.5% SNF]
Smart Milk [1.5% FAT & 9.0% SNF]
Slim Milk [0.5% FAT & 9.0% SNF]
1000 ML Brik Packing Good Life Cow Milk [3.6% FAT & 8.5% SNF]
Smart Milk [1.5% FAT & 9.0% SNF]
Slim Milk [0.5% FAT & 9.0% SNF]
Sampoorna (Std.) [4.5% FAT & 8.5% SNF]
Milk Products Average Sales per day for the Month of Feb– 2024
Sl. No Products Unit Quantity

1 Ghee Kg 6,438

2 Curd Kg 1,05,779

3 Cheese Kg 1,609

Profit and Loss:

During 2022-23, the unions turn over Rs 1563.15 crores with profit of Rs. 4.19
crores. In this financial year, the union paid an average of Rs 27.96 per kg to milk
producers.
Year 2017-18 2018-19 2019-20 2020-21 2021-22
Turn Over (Rs in Crores) 1374.65 1423.02 1482.27 1496.22 1582.60

Turn Over (Rs in Crores)

1582.60

1496.22
1482.27

1423.02

1374.65

2017-18 2018-19 2019-20 2020-21 2021-22

KOLAR-CHIKKABALLAPURA MILK UNION MILESTONES

23.03.1987 Bifurcation of the district from an operational areaof Bangalore Milk

Union Ltd.,(BAMUL) to form a separate milk union with 422 functional DCS and
Rs 8.56 Lakhs Share Capital.
1987 Establishment of first Women Dairy Co-operative Society in the Union.
1989 Inauguration of Sadali chilling center.
1990 Initiation of milk marketing at Inter-dairy rate.
1991 Inauguration of Gowribidnur chilling center.
1991 KMF handed over chilling centers at Kolar, Sadali, Chintamani and
Gowribidnur to Kolar Milk Union Ltd.,
1994 Inauguration of full-fledged dairy at Kolar with a processing capacity of 1.0
lakh Liter/Day.
1994 Union started liquid milk marketing under the brand name of Nandini in
Polythene Packets.
1995 Inauguration of Administrative Building in the Dairy campus.
1998 Inauguration of Cheese Plant.
1999 For the first time in Karnataka State Union started marketing Nandini UHT
milk in the name of “Good life”,“Slim” and “Smart”.
1999 Expansion of processing capacity of Chintamani chilling center.
2000 Outside the state, entry into the Chennai for Milk marketing.
2001 Kolar Dairy certified for ISO-9002 Quality Management System.
2001 Installation of AMC Units at DCS level.
2001 Union started marketing Masti Dahi.
2001 Expansion of UHT Unit in KOMUL.
2002 Started implementation of TIFAC Project.
2007 UHT Processing Capacity was increased from existing 0.4 LLPD to 1.5
LLPD.
2008 Union started to export Goodlife milk with a shelf life of 1year to
Singapore.
2008 Union started to supply Goodlife milk to Indian army.
2008 Our Union was renamed to “KOLAR CHIKKABALLAPURA
COOPERATIVE MILK PRODUCERS SOCIETIES UNION LTD”.
2009 Introduced Goodlife milk 200ml Fino packets to market.
2009 Launched New 1000ml Brik UHT variant Milk called “Sampoorna” with Fat
4.5% & SNF 8.5% to market.
2010 Enhanced UHT plant for 2.5 lakhs ltrs per day packing capacity.
2010 Constriction of Mega Dairy has been Started near Nandi Cross
Chikkabalapur.
2011 Expansion of Processing Capacity from 2.5 LLPD to 4.5 LLPD.
2014 State Govthas Transferred 10Acre of Land to KOMUL near Srinivasapur.
2015 RO Plant & Multiplayer Boiler Inaugurated.
2017 Expansion of Cheese plant from 2MT to 5MT.
2017 Union Started Mysore Pak Production.
2017 New Transformer Capacity of 1600 KVA have been Started.
2017 Foundation Stone for "Automated Corrugated box manufacturing unit" has
been laid.
2018 March Mega Dairy Inaugurated at Chikkaballapur.
2019 Alsafe installed in UHT Plant at Kolar Dairy. To enhance the production.
2020 Expansion of Refrigeration Plant by Installation Screw Compressor with
Scada System with capacity of 540TR in Kolar Dairy.
2020 Mega Dairy certified for ISO-2200-2018 Quality Management System.
2021 Kolar Dairy certified for ISO-2200-2018 Quality Management System.
2023 Foundation Stone for "MVK Dairy,Ice Cream Plant in Chintamani Chilling Center
& Solar Power Plant at Holali Village” has beenlaid.

ACHIEVEMENTS
1994-95 Union was the first to introduce the “Operation Theileriasis”
vaccination program in India.
1999 Installation of AMC Units at DCS level and For the first-time in the
history of Karnataka, inauguration of BMC centers in the jurisdiction of
KOMUL
2001 Inauguration of Animal Disease Diagnostic Laboratory at Chintamani
chilling center campus.
2002-03 Inauguration of Community Machine Milking Parlors (centers) first of
its kind in India.
2003-04 started “Clean Milk Program” for the first time in Karnataka.
2003-04 started mass vaccination programs for Foot and Mouth Disease in
coordination with Animal Husbandry Department, Govt of Karnataka.
2006 Producer welfare trust was started.
26/08/2020 Highest UHT Milk Sales is 7.33 LLPD.
22/08/2023 Highest Liquid Milk Sales is 5.29 LLPD.
29/03/2023 Highest Curd Sales is 1,48,810 KGPD
19/06/2018 Highest Milk Procured is 11.64 LKPD.
2017 Union received "QUALITY MARK" certification from NDDB.

Awards
2003 Union bagged National Productivity Council Award – 2nd Place.
2004 Union bagged National Productivity Council Award – 2nd Place.
2006 Union bagged Best Co-operative Union Award in the state.
2008Union received Energy Conservation Award both from Central and State
Governments in Dec.
2009 Union got 1st Place in National Energy Award and 2nd place in State
Energy Conservation Award.
 GENERAL INFORMATION

Sl. No. Particulars

1 Area of operation Kolar – Chikkaballapura
2 No. of taluks covered 11
3 No. of revenue villages 2932
4 No. of villages covered 2809
5 No. of functional DCS 1925
6 No. of Milk procurement routes 71
7 No. of chilling centres 2
8 Dairy, Chilling centres &BMC’s Processing capacity (LLPD)
9 Main Dairy @ Kolar 4.5

Chintamani C.C. 1.0

GowribidnurC.C. 1.0
10 MegaDairy @ CB Pur 3.0
11 KOLAR DAIRY
UHT Plant 3.0 LLPD
Cheese Plant 05 MT/Day
Butter Unit 20 MT/Day
GheeUnit 06 MT/Day
Curd 50 MT/Day
12 MEGA DAIRY
UHT Plant at Mega Dairy 1.8 LLPD
FLEXI Pack Unit at Mega Dairy 0.8 LLPD
Paneer Plant at Mega Dairy 10 MT/Day
Butter Unit at Mega Dairy 10 MT/Day
GheeUnit at Mega Dairy 04 MT/Day
13 Bulk Milk Coolers 373 Nos 10,82,000 LPD
14 Automatic Milk Collection Units 1,295
15 EMT 665
16 Milk distribution routes 177
17 No. of retailers 1637
Nandini Milk parlours (Including
18 558
Franchises)
 BOARD OF DIRECTORS

SI NO Names Designations
1 Sri K Y Nanjegowda President, MLA Malur Tq

2 Sri Jayasimha Krishnappa Director, Bangarpete Tq

3 Sri K N Nagaraj Director, Mulbagal Tq

4 Sri V Manjunath Reddy Director, Bagepalli Tq

5 Sri J Kantharaj Director, Gowribidanur Tq

6 Sri Aadinarayana Reddy Director, Gudibande Tq

7 Sri Y B Ashwathnarayana Director, Chinthamani Tq

7 Sri D V Harish Director, Kolar Tq

8 Sri N Hanumesh Director, SVpura Tq

9 Sri N C Venkatesh Director, CBpura Tq

10 Sri R Srinivas Director, Shidlaghatta Tq

12 Smt Sunandamma Director, CB pura Dist

13 Smt R Kanthamma Director, Kolar Dist

14 Sri Younis Sharif Govt Nominee Director

15 Sri Ashwathnarayana RCS Representative

16 Dr G T Ramaiah Dept. of AH Representative

17 Sri M.N Sathish NDDB Representative

18 Sri B.P.Suresh KMF Representative

19 Sri K N Gopal Murthy Managing Director

 CHAPTER –III
DATA ANALYSIS AND INTERPRETATION

Analysis of data is the course of the project report. Questionnaire

was designed to find out about the job satisfaction of the employees of
Komul. On the basis of the answers collected from employees, inference
was drawn to arrive at final conclusions.

The data was processed and analyzed on the basis of the responses
given by the Respondents through answering the questionnaires. The
responses were first classified on the basis of similarities of views and then
tabulated into different groups; further analysis was done. On the basis of
tabulation data, Suitable Pie charts were shown to represent the data
graphically.

The edited data was classified into meaningful categories so as to

bring out their essential patterns. Coding was used through which number
were assigned to the answer so as to prepare them for tabulation.
Percentages were used in campaign two or series of data and also to
describe relationship.

The table for each question were prepared and analyzed. Percentages
were calculated and based on this percentage, the data was analyzed.
PERSONAL INFORMATION:

GENDER-WISE CLASSIFICATION OF RESOPONDENTS:

A question has been asked to know males and females working in
the KOMUL. Response for which has been summarized in the following table.

The table showing the distributing on respondents based on gender

Gender No. of respondents Percentage

Male 23 57.50
Female 17 42.50
Total 40 100

From the above table it is observed that 57.5% of respondents are male and

the remaining 42.5% of respondents are Female.

QUALILFICATION-WISE CLASSIFICATION OF RESPONDENTS:
The question has been asked respondents to mention their
qualification. The response for which has been shown in the following
table.

Table showing qualification-wise classification of response

Qualification No. of respondents Percentage

Lower Primary 12 5
Middle School 1 2.5
High School 19 47.5
Under Graduate 11 27.5
Graduate 7 17.5
Total 40 100

From the above table it is observed that 47.5% of the respondents

have completed high School, 27.5% of the respondents are under graduates
the qualification of high school. 17.5% of the respondents are graduates,
5% of the respondents are belongs to lower primary and remaining 2.5% of
the respondents are belongs to middle school.

In the above analysis it is found that 47.5% of the respondents have

completed high school.
INCOME-WISE CLASSIFICATION OF RESONDENTS:
A question has been asked to know the family income level of
respondents.
Response fro which has been summarized in the following table.

Table showing Income-wise classification of respondents

Monthly Income
No. of Respondents Percentage
(in Rs.)
Less than 5000 10 25
5000to 10000 12 30
11000 to15000 10 25
16000&above 8 20
Total 40 100

From the above table it is observed that 30% of the respondents are
fall under the monthly family income level of Rs.5000 to 10000 25% of the
respondents are belongs to monthly family income of Rs. Less than 5000
25% of the respondents are belongs to monthly family income of Rs. 11000
to 15000 and remaining 20% of the respondents are belongs to the monthly
family income of Rs. 16000 &above.

In the above analysis it found that 30% of the respondents are fall
under the monthly family income level of Rs. 5000 to 10000.
LEVEL OF QUALITY PREFERENCE:
A question has been asked respondents to know the quality
preference of consumers while buying milk in general. Response for which
has been summarized in the following table.

Table showing level of quality preference while Buying Milk

Quality preference No. of Respondents Percentage

To very large extent 10 25
To some extent 23 57.50
Not at all 7 17.50
Total 40 100

From the above table it is observed that 57.5% at the respondents are
belongs to some extent, 25% of the respondents are belongs to very large
extent and remaining 17.5% of the respondents are belongs to not at all go
by the brand.

In the above analysis it found that 57.5% at the respondents are

belongs to some extent.
RANKING OF BRAND PREFERENCE:
A question has been asked like when you think of milk which
brand comes first in your mind. Response for which has been summarized
in the following table.

Table showing Ranking of Brand Preference given by the respondents

Brand No. of Respondents Percentage

Nandini 30 75
Heritage 6 15
Swastika 3 7.50
Gold field 1 2.50
Total 40 100

From the above table it is observed that 75% of the respondents are
preferring Nandini Brand, 15% of the respondents are preferring Heritage
Brand, 7.5% of the respondents are preferred Swastika brand and remaining
2.5% respondents are preferred Gold Field Brand.

In above analysis it found the 75% of the respondents prefers Nandini Brand.
AWARENESS OF NANDINI MILK
A question has been asked to know the awareness of Nandini milk
response for which has been summarized in the following table.

Table showing Awareness Nandini Brand

Awareness No. of respondents Percentage

Yes 31 77.50
No 9 22.5
Total 40 100

From the above table 77.5% of the respondents are answered as

yes and remaining 22.5% of the respondents are said No about the
awareness of Nandini.

In the above analysis it found that 77.5% of the respondents are

answered as Yes about the awareness of Nandini Brand.
 CHAPTER - V
SUMMARY OF FINDINGS AND CONSLUSION

During my research work at KOMUL (Kolar Milk Union Limited), I

conducted a study about the manner in which the KMF is managing the
quality of it’s products. The company manufactures various products like
ghee, milk, cheese, paneer, curds, butter , cream, the total turnover of the
company during the year 2009- 2010 which has higher when compared to
the sales of the previous year.
The rapid increase in the sales of the KMF are mainly due to the
quality products offered by the o\organization. During my study I found
that.
FINDINGS:
1. 57.50% respondents where male and the rest of 42.50% where female.
2. 70% of the respondents come under the age group of 21 to 30 years.
3. 70% of the respondents are unmarried.
4. 47.5%j of the respondents has a qualification of higher school.
5. 30% of respondents come under the family income of 5000 to Rs.10000.
6. 57.50% of the respondents prefer quality to some extent while
buying milk in General.
7. 75% of respondents prefer Nandini Brand products.
8. 77.5% of respondents have heard of Nandini milk.
9. 50% of respondents know the Nandini milk since 16 years and above.
10. 62.50% of respondents came to know about Nandini Brand
products generally.
11. 60% of respondents find the quality of Nandini Brand product as good.
12. 80% of respondents respond that no other Brand other than
Nandini are offering products of same or better quality.
13. More than 50% of respondents are satisfied with taste, price,
Durability and quality of Nandini compared to other competitors.
14. 50% of respondents get the Nandini milk from milk Booths.
15. 62.50% of respondents are not using any of Nandini products
other than milk.
 16. 90% of respondents are getting Nandini milk in there near shops.
17. 82.50% of respondents are satisfied with the supply of milk.
18. 75% of respondents 100 K for quality of milk while buying.
19. 87.5% of respondent’s recommend for computerization
of online information.

CONCLUSIONS

Through the research I come to know the company has a very good
future prospect. At present the company generally offering and excellent
quality products to its consumers.

When compared to other companies, it has come to the notice that

the majority of the consumers are very much satisfied with the products
offered by the KMF. This product is used by majority of the consumers.
Even through the price are higher than the other products. But this is mainly
due to the quality minded by the company.

At present the company is selling it products in Karnataka and its

neighboring states like Tamil Nadu and Kerala. The company is trying to
express its market share in the other country the company can also get the
ISO certificate it can go for excepting the surplus production and the actual
production.

The KOMUL has supplied different qualities of milk to the

customers as per the requirements. Thus the company has a very huge
budget for future if it continues in the same manner. This will be much
better for the company adopts the policy to total quality management.
 BIBLIOGRAPHY

Text Books :
Production Management - K.Ashwathappa
Industrial Management - Thukaram

Fundamentals in Quality
Control in Dairy Industry - Dr. Narasimha Murthy

Sampling of Milk and

Milk products - Dr. Narasimha Murthy

Organization stipulating
Quality control of dairy products - Dr. Narasimha Murthy

Total Quality Management in

Food Industries - Dr. G.S. Bhatt

Websites :
www.komul.com