IPS-C210

Continuous Ink jet Printer

User’s Manual

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Safety precautions
●Due to the heavy weight of the printer, extreme care must be taken when unpacking or moving. When lifting the
printer, be sure to observe the guidelines concerning the safe handling of heavy objects.
●Always position the printer upright and place it on a level surface. The printer should not be placed sideways at any
time.
● Make sure that the printer's power cable is properly connected to the power supply and securely plugged in.
●Before cleaning or performing any maintenance on the printer, make sure that it is turned off.
●When the printer is powered on, there is a high pressure in the housing and at the showerhead; Failure to follow
correct electrical safety precautions can result in serious injury or death.
●When the printer is running and you are working on the printer or using inks or solvents, make sure
that the print job area is well ventilated.
● Wear protective glasses when using inks and solvents. Protective glasses must comply with relevant
international directives. This guide shows an eye protection warning sign in place to alert you to the
mandatory requirement for wearing protective glasses.
● Wear resistant gloves when you are dealing with ink and solvents, or at any time when your hand
may be exposed to ink or solvents.
●Protection cream can help protect skin from exposure, but it is less protective than protective gloves.
Once the skin has touched the ink or the solvent, you should not apply the protection cream.
● When the printer has been energized, do not look into the end of the nozzle. Never point the nozzle
to anyone.
●Use any solvent that corresponds to all inks and remove any spilled ink, solvent, or ink
deposits immediately.

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 Contents

Chapter 1-Safety Information

General safety tips. ----------------------------------------------------------------------------------------------------------4
Safe use.-----------------------------------------------------------------------------------------------------------------------4
Safety responsibility.--------------------------------------------------------------------------------------------------------4
Chapter 2 Equipment Parts
The main components-------------------------------------------------------------------------------------------------------5
Control Keyboard------------------------------------------------------------------------------------------------------------6
Home screen------------------------------------------------------------------------------------------------------------------7
External connection panel--------------------------------------------------------------------------------------------------8
Main power switch ----------------------------------------------------------------------------------------------------------8
Electrical system-------------------------------------------------------------------------------------------------------------9
Ink system---------------------------------------------------------------------------------------------------------------------9
Nozzle module--------------------------------------------------------------------------------------------------------------10
Chapter 3 Using the Inkjet Printer
Use the inkjet printer to irrigate ink for the first time
Ink filling operation----------------------------------------------------------------------------------------------------------------------11
Start the code machine
Start the ink line-------------------------------------------------------------------------------------------------------------------------12
Check the ink line-------------------------------------------------------------------------------------------------------------------------12
Check breakpoint--------------------------------------------------------------------------------------------------------------------------13
Stop the printer
Clean the stop ink line.-------------------------------------------------------------------------------------------------------------------------14
Quick stop ink line system---------------------------------------------------------------------------------------------------------------------15
Long-term shutdown for cleaning-------------------------------------------------------------------------------------------------------------15
Abnormal power failure and shutdown------------------------------------------------------------------------------------------------------16
Operation printing information
New printing message ------------------------------------------------------------------------------------------------------------------------ 16
Edit printing message-----------------------------------------------------------------------------------------------------------------------16.17
Select printing message------------------------------------------------------------------------------------------------------------------------18
Operation user field
Clock operation -----------------------------------------------------------------------------------------------------------------------------19.20
Counter operation------------------------------------------------------------------------------------------------------------------------21.22.23
Pattern operation--------------------------------------------------------------------------------------------------------------------------------24
Text operation-----------------------------------------------------------------------------------------------------------------------------------25
Shift operation ----------------------------------------------------------------------------------------------------------------------------------26
Bar code and QR code operation----------------------------------------------------------------------------------------------------------27.28
External communication and user field application----------------------------------------------------------------------------------------29
Printing information parameters
Printing equipment parameter description table--------------------------------------------------------------------------------------------29
Printing model
Printing mode -----------------------------------------------------------------------------------------------------------------------------------30
Printing control----------------------------------------------------------------------------------------------------------------------------------31
Control menu list and brief analysis
Control menu directory-------------------------------------------------------------------------------------------------------------------------32
Brief analysis of control menu----------------------------------------------------------------------------------------------------------------32
Diagnostic screen--------------------------------------------------------------------------------------------------------------------------------33
Chapter 4 Maintenance and Troubleshooting
Maintenance schedule
Fault finding
Can not turn on ---------------------------------------------------------------------------------------------------------------------------------33
No LCD display --------------------------------------------------------------------------------------------------------------------------------33
Keyboard failure---------------------------------------------------------------------------------------------------------------------------------33
Poor or incomplete printed characters--------------------------------------------------------------------------------------------------------33

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 No fault display but no characters on the product------------------------------------------------------------------------------------------34
Product printing leakage-----------------------------------------------------------------------------------------------------------------------34
The ink line trembles---------------------------------------------------------------------------------------------------------------------------34

Failure mark and solution ----------------------------------------------------------------------------------------------------------------- 35

Nozzle reverse cleaning -------------------------------------------------------------------------------------------------------------------- 36
Nozzle ink line adjustment----------------------------------------------------------------------------------------------------------------- 37

Chapter 1-Safety Information

General safety tips

◎The installation and maintenance of the printer can only be carried out by professionals. Such operations by
non-professionals may damage the printer, and such damage is not covered by the warranty.
◎When the printer is connected to the power supply, lethal high voltage is generated inside it. Non-
professionals should not touch the circuit system.
◎The printer must be firmly installed in a ventilated place, away from fire, heat and static electricity.
◎ Before the printer starts the ink line, you must ensure that the print head is clean and dry, otherwise the print
head and circuit may be damaged.
◎ When the power is turned on, do not plug or unplug any connectors on the printer, otherwise the printer
may be damaged.
◎ The ink, solvent and cleaning agent used in the printer may be flammable, read the material carefully
Safety data sheet (MSDS), and regular inspection and maintenance of inkjet printers to eliminate potential
safety hazards.

Safe use
◎ The printer must be grounded to discharge static electricity, and the ground impact resistance must be
checked regularly to ensure a good grounding.
◎ Inkjet printers are not suitable for all occasions (such as flammable and explosive environments). Local
safety rules and the safe operating environment of the equipment should be followed, otherwise the
consequences will be borne by users.
◎ The consumables (including ink, solvent and cleaning agent, etc.) approved by the original manufacturer
must be used, and the material safety data sheet (MSDS) must be followed. Otherwise, the consequences will
be borne by the user.
◎ For those who may come into contact with ink, solvents and cleaning agents during use, please wear
goggles and rubber gloves.
◎ Ink, solvent and cleaning agent are volatile and directly ignited in the kiln, so please handle and store in
accordance with local regulations.
◎ The moving process of the code machine must ensure that the machine is stable and vertical. If it cannot,
please discharge the ink and solvent completely.

Safety responsibility
◎ During the use and maintenance of the coding, the company will not be liable for any consequences caused
by violation of the general safety instructions and safe use rules.

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 Chapter 2 Equipment Parts

The main components

5
Control Keyboard

6
Home screen

7
External connection panel

Main power switch

8
Circuit system box

9
Nozzle module

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 Chapter 3 Using the Inkjet Printer

Use the inkjet printer to irrigate ink for the first time

◎ Ink filling operation

When the printer was first installed, there was no ink in the mixing cylinder and the entire camp road system, so it was
necessary to fill the ink to make the mixing cylinder and the entire pipeline system high in ink and exhaust the true air.
Ink filling steps

1 Turn on the power, open the lower door of the case, and insert a new ink cartridge;
2 Enter the main menu of "System", select "Ink Filling", and enter the following dialog after confirmation frame:
3 Select "Open";
4 Wait for 8 minutes to run, all the ink in the ink tank is sucked into the mixing tank, the addition pump is automatically
closed, and the main pump is started;
5 Wait for 1 minute to open the V1 valve automatically;
6 Wait for 6 seconds, the V1 1 valve is automatically opened, and the ink line shoots out of the nozzle;
7 Wait for 20 seconds, the filling of the ink is finished, and the dialog box prompts "The filling is completed".

Note·If the ink is poured into the mixing tank to reach the OK level, the printer will not turn on the main pump
automatically irrigates.
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 Start the printer
◎ Start the ink line
Steps to start the ink line:
1. Open the nozzle cover to ensure that all parts of the nozzle are clean and dry;
2. Turn on the power switch, and the main interface of the printer will appear;
3. Press the "F1" key on the keyboard to start the ink line. The start-up time is two to three minutes;
4 After the startup is complete, the main interface is as follows

◎ Check the ink line

After the inkjet printer is started, the ink line is ejected from the nozzle, passes through the nozzle, charging tank, phase probe
and high-voltage deflection plate, reaches the recovery port and finally enters the mixing tank through the recovery pipe.

The position of the ink line is as shown in the figure below:

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◎ Check breakpoint
The shape of the breakpoint of the printer and the position of the breakpoint in the charging slot affect the quality of
printing and the cleanliness of the nozzle during the printing process. A good breakpoint depends on four factors:

Good nozzle

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· Correct and stable ink pressure;
· Correct ink viscosity;
· Correct nozzle modulation value.

The broken position and shape of the ink line in the charging tank are as follows:

Stop the printer

◎ Clean stop ink line
Steps to clean and stop the ink line:
1 Press the "F1" key on the keyboard, this is the main interface as shown in the figure below, the shortcut key "F 1" is
displayed

"Give up downtime" and Flashes, lasts for 8 seconds, during this time period can be connected
"F1" key cancels the shutdown, after 8 seconds, there is no operation to enter the shutdown process;

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 2. In the normal state of the machine, the cleaning shutdown is performed by default, and the cleaning shutdown time is 8
minutes according to the state of the solvent of the machine;
3 When the machine is stopped, the nozzle cover can be removed to observe whether the nozzle is dirty, or the dirty part of
the nozzle can be washed.
4 Wait for the main interface to prompt "Machine Stop" before turning off the main power

◎ Quick stop ink line system

When the printer fails or the ink line concentration in the mixing tank is not enough, the machine will automatically
perform a quick shutdown. The nozzle and recovery tube are no longer cleaned during the rapid shutdown process, and
the nozzle and recovery tube need to be manually cleaned
◎ Long-term shutdown for cleaning
If the machine is not going to run for a long time, it is recommended to clean the entire pipeline and store it in order to
avoid blockage of the pipeline.
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◎ Abnormal power failure and shutdown
After the power is restored, run the machine as soon as possible and clean the nozzle.

Operation printing information

The machine initialization can store 90 printed letters, and each message is numbered from 01 to 90. The number cannot
be changed. What the user can change the name and content of each message.
◎ Create a new message
1，Choose "new Message" menu of " Messages", use the up and down arrow keys to select the new message, gave to
the new message on a new name, press "enter" button to enter the new information edit screen (if existing data exist in
the original information, the original data will be deleted).

2，Press the up and down keys on the keyboard, select the printing information that needs to be re-created, and then
press the Enter key to confirm. A dialog box for inputting the name of the new information appears (note that the
maximum number of characters for the information name is 10), as shown in the figure below

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 3，Enter the message name "TES T", and then press the Enter key to confirm (note·At this time, the original height in the
message is as shown in the figure below: all the content is cleared) to enter the message edit box, as shown in the figure
below

4，Repeat segment "F1" key, after the font is displayed as "English 16 points", enter JET . JET, such as
The following figure:

Notes:
The standard fonts of the machine are: English 5 points, English 7 points, English 9 points, English 11 points, English 16
points. English 24 o'clock,
English 32 points, Chinese 7 points (key surface), Chinese 9 points (key surface), Chinese 11 points, Chinese 16 points,
Chinese 24 points.
· In the printing information edit box, press the F1 key to switch fonts, and press the Fn key to switch between Chinese and
English input.
5,Press the "F 2" key, and select in the "Select Insert User Area Type" dialog box. Case", as shown below:

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6, In the "Select the pattern to be inserted" dialog box, select pattern ⑧, then press Enter to confirm,As shown below

7,When the editing status is displayed as "English 16 points", press the "Fn" key to switch to Chinese Pinyin input method,
pinyin input "jiangxin Zhiyuan" one by one. As shown below:

8. After the information input is completed, press the key combination shift" + "F1" to save and exit

Notes:When editing printing information, press the combination key "Shift" + direction key'\ to make the cursor move in units
of one pixel.
· When editing the printing information, press the "F3" key to select the attribute of the input character, select the
corresponding attribute, and the characters input afterwards have the modified attributes (the four attributes of the character:
tower printing, upside-down, Flip left and right, double dots/three dots).

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Edit printing information
The process of editing print information is basically the same as that of creating new print information, except for the
following two differences:
1 Editing the printing information cannot rename the printing information;
2 Editing the printing information is to edit on the basis of the original printing information, and the original information is
well preserved.

Select printing information

To select the print information is to select the edited print information, enter "Print Information", select "Select Print
Information", press Enter to confirm, and the "Select the letter to be printed" appears
Information" dialog box, select the appropriate one from 90 pieces of information for printing.
.

Note: In order to quickly find the serial number corresponding to the number key corresponding to the printing information
technology, the printing information will be displayed in the dialog box, for example: Press the O key in the dialog box to
display the printing information of O-9, press the 1 key in the dialog box Display the printing information of No. 1 0 ~ 19, and
so on.

Operation user field

The user field is the content entered by the user for operation as a whole, and the format used is:
. clock
. counter
·Pattern
. text
. Shift
. Bar code and QR code

Insert a user field into the printing information, the content of this user field will change according to the change rule set by
the user field during printing

Clock operation
Follow the steps below to create a new clock field:
1 Enter "User Field", select "New User Area", press Enter to confirm, and "Select Select User Area Type" as shown in the
figure below:

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2. Select "Clock", press Enter to confirm, and "Select the clock to be created" appears as shown in the figure below:

3,Connect the up and down keys on the keyboard, select the clock to be re-established from 10 clocks,
Press Enter to confirm, and a dialog box for inputting the name of the new clock appears (note that the number of characters in
the name of the clock is at most 10, as shown in the figure below:

4,Enter the name of the clock "TES T" and press Enter to confirm (note that the original contents in the clock are all cleared at
this time). Enter the clock edit box, as shown below:

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5. Enter the clock code in the "text" field, and press Enter to confirm, a dynamic clock is created
to make.
Note·Supplementary explanation of clock operation:
· The process of editing a clock is basically the same as the process of creating a new clock, except for the following two
points:
① Editing the clock user field cannot rename the clock.
② Editing the clock is based on the user field of the original clock, and the original clock is well preserved.
· Actual printing date = current date + odd-effect period days. If you need to print the current date, set the high-efficiency
period to 0.

Clock code table:

Clock Code Definition

A WEEK(1-7)
BC YEAR
DE MONTH
FG DAY
HI HOUR
JK MINUTE
LM SECOND
OO WEEK
PPP DAY

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Counter operation
Use the following steps to create a new counter field:
1. Enter "User Field", select "New User Area", press Enter to confirm, and "Select Select User Area Type" as shown in the
figure below:

2. Select "Counter", press Enter to confirm, "Select the counter to be created" appears, such as The following figure:

3. Press the up and down keys on the keyboard, select the counter that needs to be re-established from the 20 counters, and
press Enter to confirm, and a dialog box for inputting the new counter name appears (note that the number of characters in the
counter name is mostly 10), as shown below Picture:

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4,Enter the name of the counter "TE ST", and then press the Enter key to confirm (Note: At this time, all the original contents
in the counter are reset). Enter the counter edit box, as shown below:

Note: Supplementary explanation of counter.

· The process of editing a counter is basically the same as the process of creating a new counter, except for the following two
high differences:
① Editing the counter user field cannot rename the counter.
②Editing the clock is based on the user field of the original clock, and the original clock is well preserved.

Counter setting definition

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Pattern operation
Follow the steps below to create a new pattern:
1 The selected pattern and input
pattern name are Counter setting name Definition consistent with the
clock operation, please refer to steps
1 to 3 of the clock Initial value When the counter is reshaped, the counter will operation (a total of
50 pattern fields); return to this
2. Create a new The current value The value of the counter currently being printed pattern named "TE S
T" and enter the pattern edit box, as
shown in the figure End value The value of the counter at the end of the count below
Step size The number of units by which the counter
increases or decreases
Repeat count The number of repeated printing before the count
value increases or decreases
Leading character Define a character to replace the leading zero
Reset value The change value when the counter is reset by an
external component
Increase / decrease The reason for the increase or decrease of the
counter group. When printing is selected, the
counter
The value will follow the printing changes, when
other counters are selected, the counter value
It will only change when the selected counter
reaches its stop value.

3, Pattern operation instruction form

Button Features
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 Four direction keys Cursor move 1 point
Shift+Direction keys Move the cursor 1 point and draw a circle
Ctrl+Direction keys Move the cursor 1 point and delete the point
Alt+Left and right arrow keys Move the cursor 10 points left and right
DEL Delete the point of the column where the
cursor is located and move 1 point to the left
Space bar Reverse the point where the cursor is, draw
or delete the point
F1 Choose English 5 points, English 7 points,
English 9 points, English 11 points,
English 16 point, English 24 point, English
32 point font
Fn Chinese and English input switch key, select
Chinese 7 points (key surface), Chinese
9-point (key surface), Chinese 11-point,
Chinese 16-point, Chinese 24-point font
F2 Enter the setting pattern size box
SHIFT+F3 Delete all high points of the pattern
4, Set the pattern size and size description table

Button Features
Four direction keys The size of the pattern direction key changes by 1 point
Alt+Left and right arrow keys The size of the pattern changes by 10 points by pressing the left and
right buttons
Enter Determine the size of the pattern and return to the pattern edit box

5,After editing the pattern, press the key combination "Shift" + "F1" to save and exit.
Text manipulation
The text is a string of characters that can be replaced by multiple characters in the printed information with the same
characteristics and can be operated as a whole or can be replaced with external communication as a whole. Follow the steps
below to create a new text:
1 The selected text and input text name are consistent with the clock operation, please refer to steps 1 to 3 of the clock
operation (a total of 20 text fields);
2.Create a new text named "TEST" and enter the text edit box, as shown in the figure below:

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3 After editing, press "Enter" to save and exit.
Note: When the text is used for overall replacement with external communication, the "F 1" key should be connected, and the
attribute of the text should be set to "prompt field".

Shift operation
Edit the start and end time (hours and minutes) of the shift and the code characters of the shift.
1 After selecting new or editing shift (1 shift in total), enter the shift edit box, as shown in the figure below

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2 Use the arrow keys to select the start and end time of the shift, enter the required value (24-hour format), enter the completed
segment "Enter" key, save and exit.
Note: Set the character of shift 1, other shift codes are counted up from this character
For example, when the code of shift 1 is set as A, the code of shift 2 should be B, the code of shift 3 should be C, and so on.
• Bar code and QR code operation
The bar code types that can be edited by the machine are high: QR code, Data Matrix, Code12 8,
UPCA, EAN8/13, Code39, ITF (2of5). Follow the steps below to create a new barcode:

1. Enter "User Field", select "New User Area", press Enter to confirm, and then "Select
Select user area type" as follows:

2 Select "Barcode", press Enter to confirm, and "Select the barcode to be created" appears as shown in the figure below:

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3. Connect the up and down keys on the keyboard, select the barcode or QR code that needs to be re-created from the 20 barcodes
or QR codes, and then press the Enter key to confirm. A dialog box for entering the name of the new counter appears (note the
number of characters in the barcode name) The maximum is 10), as shown in the figure below:

4,Enter the name and select the desired type in the bar code type (QR code, Data Mat r ixCode 1 28, U P CA, EA N 8/1 3,
Code39, ITF (2of 5)). Press Enter to confirm and enter the bar code edit box

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5.After entering the barcode content, press Enter to save and exit.

Note·Supplementary description of barcode/QR code·

• Supported size of QR code: 2 1 x 2 1, 25x25, 29 × 29, 33 × 33;
• Sizes supported by DM code: 10 × 10, 12 × 12, 1 4 × 1 4, 1 6 × 1 6, 1 8 x1 8, 20x20, 22 × 22, 2 4 × 24, 26 × 26, 32x32;
• Code39, Code128, ITF (2o f5) are variable length barcodes up to 30
Characters, E AN8 is 7 characters, E AN 1 3 is 1 2 characters;

· The clock, counter and shift user fields can be inserted in the barcode/two-dimensional code.

External communication and user field application

The data in the user field can be transmitted to the printer through external serial communication to realize real-time changes.
Conditions of realization;
1 In the "Text i Read Setting" of the "Data" menu, turn on RS232 and set the
Accurate communication data;
2 User fields that need to change in real time are inserted into the current printing information;
3 According to the communication protocol (which can be downloaded from the company website), the serial number and type of
the external data transmitted are the same as those inserted in the printing information.

Printing information parameters

In the main screen, press F3 to bring up the current printing information parameter dialog box, as shown in the figure below

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Description table of printing equipment parameters:

Parameter Range Performance

Character Height 1-10 The larger the value, the higher the printed
characters, which corresponds to the table in the
"Ultra High Pressure Range" menu
Shift font width 1-99999 The smaller the value, the narrower the printing
characters and the faster the printing speed.
On the contrary, the larger the value, the wider the
printing characters, the slower the printing speed
Character spacing 0-9 The distance between characters, the larger the
value, the wider the distance between characters
Electric eye 1 printing 1-99999999 Set the delay time of product printing (this time
delay refers to the time when the photocell 1 detects the
product to the start of the printing process)
Electric eye 2 printing 1-99999999 Set the delay time of product printing (this time
delay refers to the time when the photocell 12detects
the product to the start of the printing process)
Reverse printing from ON/OFF Print the front and back direction of the message,
left to right off: start spraying from the head of the message,
open start spraying from the end of the message
Upside-down printing ON/OFF Upside down printing information
Horizontal bolding 0-7 Bold times of printing information
times
Number of vertical dots 5-34 Number of ink dots that can be printed in the
height direction
The larger the value, the more ink dots, the slower
the printing speed,
The smaller the value, the lower the ink point
sensitivity and the faster the printing speed
Automatic dot matrix ON/OFF Adopting 34 dot matrix printing height to use on
conversion other dots

Printing mode

Printing control
1 Select the "Print on" option through the "Print" menu, as shown in the figure below:

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 2. Press Enter to enter the "Printing Control" dialog box, set the parameters, as shown in the figure below:

Printing control parameter description list

Parameters Adjusted value Description

Printing switch ON/OFF It is turned on when printing, otherwise it cannot be printed
Shaft code source external/internal Set to external when an external synchronizer is needed,
otherwise set to internal
Electric eye 2 function Turn off/reset the 1. Reset the counter counter, use the electric eye 2 connector
counter/reverse to input valid information to reset the counter currently in
printing/sensing printing. 2) Reverse printing: The signal in the electric eye 2
reverse printing makes the current printing information reverse printing. 3)
Perceive the reverse jet: Use the electric eye 2 to input a
valid signal to determine whether the current printing
information is printed in reverse, and the printing result is
confirmed by the information of the electric eye No. 1 4)
Close: the information of the electric eye 2 is invalid
Electric eye 1 Low level/High Level Low/high level is used as the effective signal of electric eye
1
Electric eye 2 Low level/High Level Low/high level is used as the effective signal of electric eye
2
Electric eye filter time 0-360000 How long does it take to wait for the next sensor after the
electric eye is sensed once,
The larger the value, the longer the waiting time

Printing mode
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1 Select the option of continuous printing through the “printing” menu;
2. Press Enter to enter the "code spraying mode" dialog box, set the parameters, as shown in the figure below:

3 Set the complete parameters and press Enter to confirm and save. Parameter description table in "Printing Control"

27. Product Running Icon

Icon Name Meaning

Printer ready The printer is ready to print.

Printer stopping Printer stops.

Low level of ink tank. If the icon is still

Low level of ink tank
displayed after adding it, please contact
the maintenance engineer

Low level of solvent tank if the icon is still displayed

Low level of solvent tank after adding it,please contact the maintenance engineer

The high level of ink . once the icon is displayed for

High level of make_up tank more zhan 30 minutes ,report it to the maintenance
engineer.

The low level of ink . once the icon is displayed for

Low level of make_up tank more zhan 30 minutes ,report it to the maintenance
engineer.
The EHT/300V is off. The printer continues to
operate but cannot be print . press F2 to show this
EHT/300 off shaft
icon after the shartup the printer, please report to
the maintenance engineer.
The speed of the shate encoder is too fast to reach
Encoder too fast the width of the print request . If the width of the
maintenance engineer .

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 The printer needs maintenance . contact your
service maintenance engineer . The printer continues
to operate after maintenance

28. Printer fault icon

Icon Name Meaning

The temperature of the printer
cabinet is too high. The printer
automatically shuts down to avoid
Cabinet temperature is too damage, and it can restart when the
high printer cools down.
All overheating conditions should be
reported to the maintenance engineer.

Ink cannot enter the gutter . if the problem

Gutter failure has not been corrected by cleaning .report it
to the maintenance engineer.
The printhead requires be cleaned .if the
Charging failure problem has not been corrected by cleaning ,
report it to the maintenance engineer .
High voltage leakage . the printhead needs be
cleaned . if the problem has not been
High voltage leakage
corrected by cleaning . report is to the
maintenance engineer .
The fan is in trouble or is blocked by a fan
Fan failure filter connected to it .

The ink viscosity cannot be detected .please

Viscosity detection failure report to the maintencance engineer.

Non original ink Not original ink, please check the ink

Non original solvent Not original ink, please check the solvent

RS232serial communication RS232 serial communication on

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 U disk read TXT document You can use the contents of the U disk TXT
successfully document for spray printing

U disk failed to read TXT Open the USB disk to read the txt document and
document check the txt document in the USB disk

29. Common failures and solutions.

(1). Turn on the power switch, the screen is not displayed, and the button does not respond.
Cause Solution
Power supply no voltage Check external power supply
Power board failure Open the door of the machine and check the
outlet voltage of the power board output to the I/O
board.

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35
 (2) Turn on the power switch, LCD is very dark or very bright, can not see the characters.
cause Solution
Screen contrast setting is wrong Reset the contrast: turn the power off and
then
on, press ,wait until the screen changes to see the
characters.
No screen brightness voltage Open the door of the machine and check
whether the TP8 on the circuit board has -24V
Voltage.

(3) after the normal startup, the charging fault frequently occurs.
Note: please close the charging fault if necessary.
Cause Solution
Charging slot and phase probe is dirty or wet. Enters the "nozzle flush " in "system"menu cleans
the nozzle, then cleans phase probe and charging
slot and dry.
Modulation Problems Observe the position of ink dot split, adjust
modulation if necessary
Bad grounding Check whether the ground wire is in good
contact.
EHT fault Reduce the corresponding printing height (high
voltage range setting) to "0" and the charging
alarm disappears, indicating high voltage leakage.
Filter clogging A trained operator can check the cleaning Filter.
Ink stains or expiration Replace the ink and wash the ink system.

(4) there is no fault indication, but the poor print quality or character is not complete.
Cause Solution
The printhead is too far away from the object. Adjust the distance between the printhead and the
object
The character height is not set correctly Reset the character height.
Ink leaking from gutter or poor gutter action flush the nozzle and clean the gutter.
the poor effect on drop break-up Adjust modulation voltage
Bad character width setting Reset character width
Unsteady production line speed Re-determine the print position or use a shaft
encoder

(5) There is no fault, but the product is not printed

Cause Solution
Character height is too small Reset character height
Character width or product delay is not correct Re-adjust character width or product delay
photocell failure Check the photocell connection and clean the
photocell,
Shaft encoder source is set incorrectly Change the shaft encoder source under the guidance
of the engineer

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Photocell level is incorrect Adjust the photocell level under the guidance of the
engineer

(6) Normal power on, EHT failure always occurs when EHT is turned on
Cause Solution
Dirty printhead Clean printhead and dry printhead
character height is too high Reset character height
EHT failure detection circuit is too sensitive Reset the EHT failure detection under the
guidance of the engineer

(7) During the printing process, a product isn’t printed sometimes

Cause Solution
Adjust the installation position of the photocell to
The position of photocell is not correct ensure that every product can be sensed through
the continuous product movement; Eliminate the
effect of color on the photocell.
The photocell sensitivity is not adjusted. Adjust the potentiometer of photocell sensitivity

(8) In the process of startup, the ink is leaking or the ink line is unstable.
cause Solution
Clogged nozzle Flush nozzle (method of 23 items)
Filter clogging Specially trained operators can clean or replace
filters.
The ink line is not adjusted well. Adjust ink lines under the guidance of engineers
Venturi sucks bad Checking Venturi and Pipeline

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