We are Your friends for life, we are Eureka Forbes!

It dates back to 1982, when health ambassadors from Eureka Forbes, with a new concept of living in a clean environment and drinking water in its purest form knocked on your door. They called themselves friends for life and they proved that they indeed were. Eureka Forbes continues to be the best friend in Indian Households after three decades and the sentiments have not changed. Eureka Forbes is a part of the Shapoorji Pallonji Group and today it is a 13 billion INR, multi product and multi channel corporation. Incepted in 1982, we have put 29 years of consolidated efforts to become the undisputed leaders in domestic and industrial Water Purification Systems, Vacuum Cleaners, Air Purifiers & Security Solutions. Being Asias largest direct sales organization, our force of 7500 direct personnel touches 8 million homes. We have one of the largest networks catering to more than 145 cities and 398 towns across the country. We also have a 15,000 strong dealer sales network and over 58 distributor strong Industrial Sales Network. Dedicated to the cause of providing healthier living, today we have successfully established ourselves as a business super-brand and our dedicated team works around the clock to make your lives healthier and more secure. We strive to provide the best after sales service, and to achieve the same we have over 1500 service centers and as many as 5800 company trained technicians who visit over 25,000 Indian kitchens daily! Our efforts have borne us fruits in the form of the numerous awards that we have received from time to time:

Winner of 5 Prestigious UNESCO Water Digest Awards 2010-11. Winner of the Frost & Sullivan Award for the Best Company from the domestic point of use, Water treatment systems and Customer Service Leadership Award. We have been ranked amongst India's Most Admired Consumer Durable Companies. Awarded Best Employers 4 times in a row. Winner of 'Most Admired Knowledge Enterprise' MAKE- Asia Awards. Holds the distinction of been a case study at the prestigious Harvard Business School.

Code of Conduct: Territory: The representative will sell the products of the company to the customer's house/office within the specified boundaries/territories approved by the company. Information and Use of the Products: The representative will offer product details to the customer with a necessary product demonstration. Apart from this , more information is available in brochures, user maual or literature published/issued by the company. The representative shall not overstate or exaggerate claims/features of the product. The representative will inform the customer about any scheme with the products which are officially announced by the company. Standard and Quality of the Product: The representative will offer the details about the standard and quality of the products which are mentioned in the brochure, user manual/literature and which are confirmed by respective authorities by certificate. Technical Aspect: The representative will inform technical details to the customer which are mentioned in the brochure, user manual/literature. Price of the Product: The representative will offer the products to the customer on such price which is fixed by the company and there will be no deviation from the same.

Promises: Verbal and Written. The representative will offer those promises which are fair and can be fulfilled within the company's policies. The representative shall give accurate and understandable answers to all questions from the customers regarding the product, price or any other matter related to the product or services. Commitment: The representative will offer those commitments which can be honoured within the company's policy and within the time frame given by the company. The representative will honour the commitment within the time frame given by the company regarding:

Advances to be converted into sales Delivery of the products Installation of the products, if required Deputation of representative Within Warranty, Out of Warranty Within Contract, Out of Contract Need based Services

Return of Goods: The customer would be provided a period of one week from the date of purchase to return the product if he/she is not satisfied with the same and would be eligible for a full refund of money. Fairness: The representative shall not abuse the trust of individual customers, shall respect the lack of commercial experience of customers and shall not exploit a customer's age, illness, lack of understanding or lack of knowledge of the language. Privacy : Personal or telephone contact shall be made in a reasonable manner and during reasonable hours to avoid intrusiveness. A representative shall discontinue a demonstration or sales presentation upon the request of the customer. Business Practice: The customer is the sole focus of our business. We constantly direct all our efforts towards achieving maximum customer satisfaction by delivering products and services to the best value and quality. We strive to honor our commitments, implied or expressed to both our internal and external customers. We stress on integrity, transparency and consistency in all our dealings. We always strive to a trusting, mutually beneficial and long-lasting relationship with out business associates. We seek to maintain a warm, positive and friendly work environment where everyone shares a mutual feeling of respect for each other. We encourage teamwork, motivate and train our people to perfect their skills for the benefit of the individual and the organisation. We set, communicate and pursue clear operational guidelines and business strategies. We empower people at appropriate levels to achieve their goals. We recognize and reward merit and performance. We strive to make the organisation a responsible corporate citizen. nstallation of Water Purifiers when Mumbai was submerged. Our zeal of being Friends for Life is not restricted to just our customers. Corporate Social Responsibility has always been an integral part of Eureka Forbes. Over a period of 28 years we have been undertaking CSR programs across the country. Be it setting up of recreational Parks for the elderly or installing free water purification systems in times of calamities, we have actively contributed towards the welfare of the society.

On July 26th, when Mumbai was submerged due to exceptionally heavy rains we installed Water Purification Units across Mumbai to provide safe drinking water to the affected people.

Water Purifiers installations during Tsunami On 26th Dec, when Tamil Nadu was faced with the devastation caused by the tsunami, we installed high capacity water purification systems in 30 locations. Eureka Forbes Actively worked with a Leading NGOWorld Vision in this effort.

Jagrut Mumbaikar Program On November 27, 2008, the day after the Mumbai terror attacks, we installed four water purifications units at St. George Hospital, Mumbai to provide safe drinking to victims and their families. Our Jagrut Mumbaikar Programme, in association with the Mumbai Police and Mumbai Fire Brigade is focused on showing citizens and co-operative societies how to safeguard their living environment. Mumbaikars actively participated in the program which is the first of its kind.

Diwali celebrations with the senior citizens As a part of our active community service we have also undertaken the work of creating community parks made especially for the senior citizens. Diwali celebrations were held with the senior citizens of Shivaji Park Nana Nani Park, Mumbai.

SP Group
140 years ago Mumbai was largely an uninhabited cluster of islands. To fulfil the water supply needs of the city a reservoir was built, in the famous Malabar Hills. Not only did the reservoir sustain the needs of Mumbai for the next 100 years, it also witnessed the growth of Mumbai as the Commercial Capital of India. read more

Aquamall Water Solutions Ltd.

Aquamall Water Solutions Ltd. came into existence more than two decades ago to partner Eureka Forbes Ltd. in its quest to bring pure, safe drinking water to the Indian market. A wholly owned subsidiary of the company, it has proved to be an invaluable ally in the leadership and domination of the category. For more details visit www.aquamallwatersolutions.com read more

Forbes Pro Solutions

Welcome to the World of Forbes Pro Solutions Forbes Pro Solutions is a part of Eureka Forbes Limited, your one stop shop for Mechanized cleaning solutions, Safe drinking water, Facility management and hospitality concepts, water & waste water treatment plants & Railway Cleaning Solutions. read more

FORBES LUX
Opening Doors to a Healthier, Happier World. For over 100 years now, millions of people across the globe have opened their doors to health. Lux International AG, Switzerland is an organisation backed by over 100 years of experience, over 20 million customers and Eureka Forbes Ltd., India, one of the largest direct selling company in Asia with a an active database of over 8 million customers and 28 years of developing relationships. For more details visit www.forbeslux.com Home > Home Products

Home Products

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>> Eurovigil Security Systems Premium high clarity colour video door phone that enables you to see and speak to your visitors before granting them access to the sanctity of your home.
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>> Water Purifiers The Aquaguard Total Sensa is the world's only purifier equipped with E-boiling +, UV+, RO+ UF+ and SMP+ technologies that can purifies any kind of water. No matter where you live. It's patented BluG technology senses the quality of water...
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>> Air Purifiers Indoor air purification system for room size 1000 sq ft & commercial establishments like bars, gyms etc.

>> Aquaguard Total Miracle

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