#CiscoLiveAPJC

Achieving faster delivery, simplified

operations, and continuous optimization
with Intersight
A technical introduction to the Cisco Intersight Platform

Jason McGee, Principal Architect

jason.mcgee@cisco.com
BRKCLD-1666

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Agenda

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Introduction
What if customer could..

Deploy and configure Operate their entire Continuously identify and Address potential Monitor and track server
infrastructure in environment from one close security gaps? hardware, OS, or power use and energy
minutes, dashboard? software issues before consumption and
not hours, anywhere? they impact users, or increase efficiency in
minimize them when they their data centers?
do?

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Infrastructure
Operations,
Simplified
Cisco Intersight

Cisco’s SaaS-delivered
infrastructure operations platform

See your global Connect your infrastructure

on-premises, cloud, and operations across compute,
edge environments networking and storage

Secure operations with Automate deployments,

built-in advisories and configuration, workflows,
continuous risk mitigation and day-0 to day-N tasks

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 Infrastructure
Operations,
Simplified
Cisco Intersight

See your global Connect your infrastructure

on-premises, cloud, and operations across compute
edge environments and storage
§ ~1 million servers § 13,000 data points per
in Intersight second gathered

Secure operations with Automate deployments,

built-in advisories and configuration, workflows,
continuous risk mitigation and day-0 to day-N tasks

§ 263,135 hours saved § 350,847 automatic

§ Outbound notifications tech support files
of critical issues generated
§ 203 CI/CD releases
 Infrastructure
Operations,
Simplified
Cisco Intersight

See your global Connect your infrastructure

on-premises, cloud, and operations across compute
edge environments and storage
§ ~1 million servers § 13,000 data points per
in Intersight second gathered

Secure operations with Automate deployments,

built-in advisories and configuration, workflows,
continuous risk mitigation and day-0 to day-N tasks

§ 263,135 hours saved § 350,847 automatic

§ Outbound notifications tech support files
of critical issues generated
§ 203 CI/CD releases
 Infrastructure
Operations,
Simplified
Cisco Intersight

See your global Connect your infrastructure

on-premises, cloud, and operations across compute
edge environments and storage
§ ~1 million servers § 13,000 data points per
in Intersight second gathered

Secure operations with Automate deployments,

built-in advisories and configuration, workflows,
continuous risk mitigation and day-0 to day-N tasks

§ 263,135 hours saved § 350,847 automatic

§ Outbound notifications tech support files
of critical issues generated
§ 203 CI/CD releases
 Infrastructure
Operations,
Simplified
Cisco Intersight

See your global Connect your infrastructure

on-premises, cloud, and operations across compute
edge environments and storage
§ ~1 million servers § 13,000 data points per
in Intersight second gathered

Secure operations with Automate deployments,

built-in advisories and configuration, workflows,
continuous risk mitigation and day-0 to day-N tasks

§ 263,135 hours saved § 350,847 automatic

§ Outbound notifications tech support files
of critical issues § 203 CI/CD releases
 Cisco Intersight Infrastructure Service

Cisco Intersight

UCSM Provider Global Policies Proactive RMAs Advisories Connected TAC

Intersight Infrastructure Service (IIS)

UCS Manager + UCS Central
Fabric Interconnect Fabric Interconnect IMC Fabric Interconnect Fabric Interconnect

Cisco UCS C-Series

UCS X-Series UCS X-Series

UCS B-Series UCS B-Series

Nutanix / UCS C-Series UCS C-Series

UCSM Managed Mode C-Series (rack-mount Intersight Managed Mode

servers)
Standalone Mode

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 See

View in one place

• View in one place

• Your global Cisco and third-party infrastructure
• Servers, virtual machines, third-party
servers, storage, and networking
• Real-time status, UCS domain connectivity issues,
security advisories, field notices,
and hardware compatibility status
• Selected historical data (up to two years) The customizable dashboard uses widgets for a single view
of the health and inventory status of managed devices.

“[Cisco] Intersight® allowed us to quickly find a problem “With Cisco Intersight, I can now see information that I did not
that would have taken us months to troubleshoot have before. It is one of the first places that we go to when we
without the visibility that Intersight provides.” have performance issues or if a tech upgrade is requested.”
Director of IT and Communications, regional medical center Director of IT, state governmental agency

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 Control

Manage infrastructure throughout its lifecycle

Day 0
Deploy/install

Deploy, monitor, manage, and support Day N

Day 1
your physical and virtual infrastructure throughout Maintain/
Control Configure
troubleshoot
its lifecycle from one place—anytime, anywhere infrastructure
throughout
its lifecycle

Day 2
Monitor and alert

“[Cisco] Intersight® has reduced the weight of routine deployment and monitoring tasks
so we can focus on the work that helps our business.”
Director of IT and Communications, regional medical center

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 Control

Manage infrastructure security

Built Operates
with security top-of-mind with security top-of-mind

• Supports industry-standard • Security advisories identified by

security protocols including Cisco’s Product Security Incident
HTTPS, TLS, and AES Response Team alert you to “As threats to organizations’ cybersecurity
potential risks and provide
become more sophisticated and successful
• Complies with Cisco® InfoSec recommended remediations
security and data handling cyberattacks become more common, your
standards, including encryption • Audit logs record all actions business needs (now, more than ever) to
of all data taken on your infrastructure to
facilitate SecOps investigations implement an infrastructure lifecycle
• ISO 27001 certified, SOC 2 management strategy that emphasizes the
Type 2 certified • Integrates with Security
Information and Event security of your IT infrastructure.”*
• Trusted Cloud Provider of the Management (SIEM) platforms
Cloud Security Alliance with such as Splunk through the Cisco *Infrastructure Lifecycle Management Best Practices, IT Infrastructure

STAR Level One security Intersight® API

trust assurance
• Integrates with webhooks to
enable automatic notifications
when threats or vulnerabilities in
your infrastructure are identified

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 Control

Prevent and Resolve

Topology views

Real-time and historical data

Security advisories and field notices

Infrastructure issues with custom HCL baselining and notifications

insights and automated support Proactive RMAs

• Reduce troubleshooting by 45-60 minutes*
• Close RMA cases up to two days faster* Connected support (Cisco® TAC)

Firmware upgrades

Compliance
*Reported by Cisco Intersight® Infrastructure Service customers

“You know you are being proactive when an engineer replaces a hard drive
that was displaying anomalies before it fails and causes problems downstream.”
Distinguished Engineer, global technology conglomerate

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 Control

Monitor and manage energy use

• Monitor power consumption of

Cisco UCS servers

• Track overall energy use through “Energy-efficiency focus is going

metrics to expand to include the IT
equipment itself.”*

• Manage server energy use

through policies at the server *Networkworld, January 2023

and chassis levels

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 Automate

Create Automated workflows

• Accelerate delivery of applications Extensive library of
ready-to-use tasks and workflows
and infrastructure
•
Create custom autom ation
Reduce risk with standardization and integration tasks

• Simplify cross-domain orchestration Sim ple drag-and-drop

workflow authoring

Two options
• Workflow designer
Drag-and-drop workflow authoring
• APIs/SDKs
For using your existing automation tools
(Ansible, Terraform, etc.)

“With consistent and repeatable workflows offered by Cisco Intersight®,

IT teams can save time and decrease operational costs.”
ESG

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Integrate
Cisco® converged infrastructure Storage plugins
with UCS ® X-Series
See storage capacity, controllers,
See converged infrastructure inventory, configuration, snapshots, and replication
including servers, SAN switching,
storage, VMware virtualization, and Cisco Automate storage management
fabric interconnects and orchestration

Incorporate into orchestrated workflows Use storage task library to create

and execute workflows

ServiceNow plugin Third-party server support

Service Graph Connector for Cisco Intersight®

Dell PowerEdge / HPE ProLiant
Ingest data from Cisco Intersight-connected
servers, storage, data center networking, and • See inventory and health
virtual machines into ServiceNow
• Add to automated workflows
Resolve issues faster

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API/SDKs

Cisco Intersight® API SDKs Current SDKs

Easily integrate existing Prepackaged API clients

tools into Intersight
Easy way to start
Get the best of Intersight programming
and your current tools against Intersight

Maximize your investments Full access to the API

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Benefits CISCO
INTERSIGHT®
INFRASTRUCTURE
SERVICE

Strengthen compliance Increase uptime

Bolster security Improve productivity

Accelerate operations Control energy use

IT operations. Simplified.

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Faster Delivery
Profiles
Domain Profiles
Fabric Configures a Fabric Interconnect pair through reusable
policies - Streamlining the deployment of Fabric
Interconnect Interconnect pairs, while allowing for configuration of
the ports, port channels, and configuration of the
VLANs and VSANs in the network
Chassis

Chassis Profiles
Enables chassis policies for an Intersight Managed
Mode claimed chassis (B-Series and X-Series)

Server Node
Server Profiles
Rack Server
Built of policies and pools and used to define the
desired configuration and map that configuration to a
target server

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 Consistent Delivery
Policy Based Configuration

Power
LDAP
SNMP

SAN
LAN
NTP
Boot
Server Profile Hardware
Template
BIOS vKVM
Storage

Server Profiles
2
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 Putting it all together
Template Profile Profile

Policy Policy Policy

Profile Policy Policy Policy

Policy Pool Pool Pool Pool Pool Pool Pool

Policy Policy
Pool
Pool Pool Pool Pool
Templates are used to ensure the consistent configuration of groups of devices
by modeling the configuration as a reusable object in Intersight.
Pool
Profiles can either stand alone or be assigned to a single template and
contains all the best practices typically found within a Cisco Validated
Design (CVD) but is completely orchestrated by Intersight
*can only be mapped 1:1 with a device, or unassigned
Policies are reusable and Pools are persistent
*can be used across Profiles
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What if you could...

Deploy and configure

infrastructure in minutes,
not hours, anywhere?

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 Configuration Journey
Domain-based Server
Management
Deploy UCS Domain Profile • Create LCP, SCP, BIOS, Boot & other
Initial FI Setup • Create Port, VLAN, VSAN, NTP & other policies
• Select Intersight Managed Mode policies • Deploy Profile to inventoried UCS server
• Configure Fabric Interconnect IP interfaces • Deploy Profile to inventoried UCS domain • Online insertion and removal (OIR)

1 2 3 4 5

Claim UCS-FI from Intersight Connect Servers and Chassis

• Configure Device Connector Proxy • Servers and Chassis are
Settings if required thru the Device automatically discovered and
Console inventoried
• UCS-FI is automatically inventoried • Endpoint DCs are automatically
• Device Console Overview claimed to the user account

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1 Initial FI Config

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2 Claiming your Fabric Interconnect

Claim UCS Domain

Device
Connector
Device
Device Console
Console

Local Management Fabric Fabric

Intersight User Interconnect Interconnect

UCS Blades
(X-Series)

UCS Blades
(5108)

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Claiming Domain with Device Connector
1 2. From Intersight è System è Targets,
claim domain by selecting “Cisco UCS
Domain (Intersight Managed)”

1. Use Device ID and

Claim Code to claim
Domain

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Claiming Domain with Device Connector
3. Domain Claim
3 successful,
Domain claimed to account

Note: Upon completion of Domain Claim process, only FIs are inventoried

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Claiming Domain with Device Connector

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 Configuration Journey
Domain-based Server
Management
Deploy UCS Domain Profile • Create LCP, SCP, BIOS, Boot & other
Initial FI Setup • Create Port, VLAN, VSAN, NTP & other policies
• Select Intersight Managed Mode policies • Deploy Profile to inventoried UCS server
• Configure Fabric Interconnect IP interfaces • Deploy Profile to inventoried UCS domain • Online insertion and removal (OIR)

1 2 3 4 5

Claim UCS-FI from Intersight Connect Servers and Chassis

• Configure Device Connector Proxy • Servers and Chassis are
Settings if required thru the Device automatically discovered and
Console inventoried
• UCS-FI is automatically inventoried • Endpoint DCs are automatically
• Device Console Overview claimed to the user account

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3 Deploy UCS Domain Profiles
Policy based configuration of the UCS Fabric

Domain Profile 1 Domain Profile n

SAN SAN SAN SAN

Mgmt LAN 1 LAN 2 Mgmt LAN 1 LAN 2
A B
Domain Policies A B

UCS Domain 1 UCS Domain n

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UCS Domain Policies for the Domain Profile

35
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Create UCS Domain Profile Wizard

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 Configuration Journey
Domain-based Server
Management
Deploy UCS Domain Profile • Create LCP, SCP, BIOS, Boot & other
Initial FI Setup • Create Port, VLAN, VSAN, NTP & other policies
• Select Intersight Managed Mode policies • Deploy Profile to inventoried UCS server
• Configure Fabric Interconnect IP interfaces • Deploy Profile to inventoried UCS domain • Online insertion and removal (OIR)

1 2 3 4 5

Claim UCS-FI from Intersight Connect Servers and Chassis

• Configure Device Connector Proxy • Servers and Chassis are
Settings if required thru the Device automatically discovered and
Console inventoried
• UCS-FI is automatically inventoried • Endpoint DCs are automatically
• Device Console Overview claimed to the user account

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4 Connect Chassis and Servers
Chassis Auto Discovery

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UCS Chassis Profiles
Policy-based configuration of the UCS chassis

Chassis Profile 1 Chassis Profile n

Chassis Policies

UCS Chassis 1 UCS Chassis n

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UCS Chassis Policies for the Chassis Profile

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Create UCS Chassis Profile Wizard

Confirm Chassis
Assignment

Deploy, if desired

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5 Domain-based Server Management

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 Derive Profiles from Template

Automatically create
profiles to apply to 100s
of servers automatically
using a single template

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 Deploy Profiles

Deploy the newly created

server profiles from the
single server profile
template

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 Configuration Journey
Domain-based Server
Management
Deploy UCS Domain Profile • Create LCP, SCP, BIOS, Boot & other
Initial FI Setup • Create Port, VLAN, VSAN, NTP & other policies
• Select Intersight Managed Mode policies • Deploy Profile to inventoried UCS server
• Configure Fabric Interconnect IP interfaces • Deploy Profile to inventoried UCS domain • Online insertion and removal (OIR)

1 2 3 4 5

Claim UCS-FI from Intersight Connect Servers and Chassis

• Configure Device Connector Proxy • Servers and Chassis are
Settings if required thru the Device automatically discovered and
Console inventoried
• UCS-FI is automatically inventoried • Endpoint DCs are automatically
• Device Console Overview claimed to the user account

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Simplified
Operations
I have my server configured.
Now what?

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Day 2 & Day N Operations at Scale
Server

Fabric Interconnect
• Firmware Upgrade
• Operating System Install
Fabric Interconnect
Chassis* • Power Operations
• System Operations
• Remote Connectivity
• Support
Server Node
• Rediscover*
• Decommission*
Rack Server

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Server Firmware Upgrade
• Ability to list/filter servers by
firmware version
• View a summary of firmware
versions across all servers
• Execution of upgrades from a
single platform
• Firmware bundles downloaded
from Intersight.com
• If part of a domain, verify if the
fabric interconnect is upgraded

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Fabric Interconnects Firmware Upgrade

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Monitoring
Overview
• Visual representation of components in
Intersight-Managed UCS Domain
• Display connections and
relationships between components
• Interconnected topology views for
FIs, Chassis and servers
• Overlay of port and connection level
health status
• Easily navigate the health of the
environment

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Fabric Interconnect Topology View
High Level view
showing all
connection
within a single
IMM domain

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Chassis Topology View
• Detail view of
connections withing a
single chassis in the
IMM domain
• Visibility to internal
ports

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Rack Server Topology View
• Detail view of
connections from a
single C-series
server
• Visibility to internal
ports

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Intersight Monitoring

The new Intersight Monitoring feature will support

Infrastructure and Operation (I&O) managers to
have historical and real-time visibility of resource
consumption and inventory health,
create sophisticated threshold policies* and anomaly
detection* on continuous resource telemetry, and
rapidly act to consistently improve SLAs and SLOs

* Roadmap

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Overview
• Monitor and visualize metrics for
Fabric Interconnects and servers
managed as IMM domains
“Energy-efficiency focus is
• Leverage Metrics explorer to going to expand to include
monitor your device, optimize the IT equipment itself.”*
performance and identify
bottlenecks *Networkworld, January 2023

• Proactively address potential issues

• Create custom metric queries to
obtain specific data

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Data Collection Process on Intersight
Endpoint

• Metrics collected from Fabric

Interconnects and Servers through
Device Connectors and stored in
Intersight at fixed time intervals Device
• Enables retrieving the statistics for Connector
the metrics and customer metric Metric Data
query creation
Cisco Intersight
• During an outage, the Device
Connector rolls up the data with a
lower granularity
Datastore Metric Explorer Dashboard

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Data Storage
• Metrics are collected at a 10-minute interval and stored for the first
15 days
• Metrics are down-sampled, in which the existing historical data from 16 to
63 days is re-sampled to a lower granularity and stored at a 30-minute
time interval.
• Metrics are down-sampled, in which historical data from 64 to 90 days is
re-sampled to a lower granularity and stored at a 60-minute time interval.
NOTE: When an endpoint is removed from Intersight, the corresponding metrics for the endpoint are retained
in the metric datastore. If the endpoint is claimed again in Intersight it is processed as a new endpoint and to
access the historical metric data of this device, filter the metric query based on the Serial Number of the endpoint.

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Metrics Explorer – Add Metrics

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 Metric Visualizations

Enables you
to choose the
way in which
you want to
visualize the
results of the
metric
queries.

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Metrics Query Data and Results
Displays the details about the
results obtained from the
metric query

Raw Data—Displays the read-

only raw data for the metric
definition
Display Options—Enables you
to customize the orientation
of the Y-axis for a bar or line
chart
Code—Displays the read-only
API request for the metric
query
Result—Displays the read-
only API response for the
metric query.

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My Dashboards

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Use Case: Checking for UCS Domain network
issues
IT administrator has noticed issues with a workload. The administrator must
identify if this is a UCS networking problem. The administrator needs to
verify the single/multiple links between the server and Fabric
Interconnect, as well as between the Fabric Interconnect and
upstream network

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Step 1: Confirm if the link is online
• Check link status using the
Network Interface > Link
Status metrics
• Status of 0 implies that the
link is down and status of 1
implies the link is up
• Setting Minimum for the
Statistics allows to identify
when it is down even for a
short period of downtime
• Choose the FI and the uplink
port number
• Adjust timeframe to
accommodate time of the
issue

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Step 2: Check hardware status of the network
interface
• Identify issues with the
underlying hardware
• Check hardware status
status using the
Network Interface >
Hardware Status
metrics
• Setting Minimum for the
Statistics allows to
identify an issue even
for a short period of
downtime
• Choose the FI and the
uplink port number
• cccccckvljnebfc

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Step 3: Check Network Utilization
• Identify if the link is
overwhelmed with traffic

• Check RX Utilization
using the Network
Interface > Network RX
Utilization metrics

• Setting Maximum for the

Statistics allows to see
maximum utilization per
point on the chart
• Choose the FI and the
uplink port number

• Identify the total network

RX errors

• Repeat this for Network

TX Utilization and errors NOTE: Total Utilization averages both values and might hide potential
problems
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Use Case: Analyzing Energy Consumption
Energy consumption in data centers is often a high cost that is
overlooked. This consumption may also be a factor for environmental
impact. The administrator needs to determine the energy
consumption of your environment

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Step 1: Check Energy Consumption
• Power – Consumption at a
specific instant in time
measured in Watt

• Energy – Consumption
over time measured in
kWh

• Check sum of energy using

Power Supply> Energy >
Sum metrics

• Choose your time interval

for consumption

• Get more details by

grouping this data by host
type or host name

• Leverage the raw data for

further analysis

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Use Case: Capacity Planning

With growing workloads there is also a demand for new infrastructure. To

adapt to this demand, you may have to increase your UCS environment
with a few more chassis. This will lead to increase traffic on the Fabric
Interconnect uplinks. The administrator needs to determine if the current
uplink capacity will be enough to handle the new infrastructure

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Step 1: Check uplink RX or TX Utilization
• Note the uplink ports for
your Fabric Interconnect

• Check the utilization using

the metric Network
Utilization > Network RX
Utilization

• When using Maximum

statistics value, it
condenses multiple values
down to a single point on
the timeline

• Given the utilization for all

devices, filter this this data
down to a specific device

• Choose your time interval

for consumption

• Perform similar analysis for

TX utilization and then for
the second fabric
interconnect
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Security and
Compliance
Do you want to reduce security threats
by getting automatic advisories and
recommended actions to mitigate risk?

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Cisco PSIRT (Product Security Incident Response Team)
Protection. Security. Transparency.
A dedicated, global team that receives, investigates,
and publicly reports security vulnerability information
that is related to Cisco products and networks.
Incident Handling Process

PSIRT coordinates PSIRT notifies

PSIRT is notified PSIRT prioritizes
product impact customers and the
of a security and identifies
assessment and public
incident resources
fixes simultaneously

Security advisory
is posted to
Intersight

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Security Advisories
• Prevents being blindsided by a known security issue
• Easily provide a list of affected devices to SecOps for
remediation tracking and auditing
• Provides workarounds and a curated list of assets custom to the
environment
• Prevents noise by only showing advisories relevant to the
environment

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#CiscoLiveAPJC © 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public
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#CiscoLiveAPJC © 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public
Hardware Compatibility Lists (HCL)
• Display hardware compliance status for your Cisco UCS and
Hyperflex systems
• No manual and error prone HW compatibility checks
• Avoid running into known issues, security threats and minimize
downtime
• Keep the system running the latest supported version
• Get compliance checks with driver recommendations

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#CiscoLiveAPJC © 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public
Automation
Automate
Create automated workflows to…
• Accelerate delivery of apps and infrastructure
• Reduce risk with standardization
• Simplify cross-domain orchestration
Extensive Create
library of custom
ready-to-use automation
tasks and and
workflows integration
tasks
Two options
• Workflow designer
Drag-and-drop workflow authoring Simple drag-and-drop
workflow authoring
• APIs/SDKs
For using your existing automation tools (Ansible, Terraform, etc).)

“With consistent and repeatable workflows offered by Cisco Intersight,

IT teams can save time and decrease operational costs.”
ESG

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Single API Endpoint
Extensible Architecture for API Integrations

Intersight Portal
Security
Inventory & Orchestration
& Alerting Authentication

RESTful OpenAPI Example: Tools and SDK

Open Connector Framework

UCS HW New Connectors Partner

Connector Developed
(XML/REST) Connectors
(BU / Cust. / 3rd party) Cisco and 3rd Party
Infrastructure

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Intersight Orchestration
Simplify your orchestration and automation across hybrid cloud

Automate anything, anywhere

Orchestrate infrastructure and workloads,
across on-prem and public clouds

Drag-and-drop workflow designer

Create and execute complex workflows
with a GUI-based designer

Boost IT operations
Benefit from a library of curated tasks and workflows

Accelerate delivery of apps Reduce risk with Simplify cross-domain

and infrastructure standardization orchestration

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Server Onboarding

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Network Onboarding

Supported Platforms

Get all Switches in group

Create new VLAN

Cisco Nexus 9000
Cisco MDS 9000

Version requirement depends

Save Running Config on device

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Architecture
 Intersight Managed Mode Architecture
Legend
Intersight DC: Device Connector
Existing UCSM
(SaaS or Appliance) NewComponents
to support IMM
EP: End Point
Redfish: Redfish Servers

Network

CIMC DC
Fabric Interconnect mgmt
Redfish
DC (For IMM Mode) CIMC Functions C-Series
Intersight Network DC EP (stand alone)
NXOS VIC Redfish
Agent (INA) Proxy Proxy
VIC Functions

CIMC DC CIMC DC IFM DC CIMC DC IOM DC IOM

Redfish Redfish Redfish Redfish Redfish Redfish
CIMC Functions CIMC Functions CMC Func CIMC Functions CMC Func CMC Func

VIC VIC 9108 VIC 2408 220x/2304

Redfish Redfish Redfish

VIC Functions VIC Functions VIC Functions

X210c B200

C-Series X-Series Chassis (9508) B-Series Chassis (5108)

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Why Redfish
• Standard, Scalable, Secure replacement for
IPMI
• RESTful API with JSON-formatted data
• Modern replacement for the UCS XML API
• Supports OEM/vendor extensions
• VIC management
• Firmware management
• Custom actions (Reset CMOS, Clear TPM,
…)
• Available on many server platforms
• Support for third-party servers (C890 M5,
Dell, HPE)

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SaaS-enabled “configuration” and “operations”

CISCO

But, how?
INTERSIGHT

Stand-alone
Compute / Network
Infrastructure

Fabric Interconnect Attached Compute Hyperconverged

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Enabling the capabilities of Intersight
Intersight must be able to:
• Perform actions against targets
CISCO
• Listen for messages from Targets INTERSIGHT

What makes this possible? Action Message

Two components are required: Native API

1. Native API at target Cisco Target

2. Secure connection mechanism from target

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 Device Connector - Overview
Key Features

• A very light and autonomous piece • Bundled with Firmware

• Embedded Product Feature
of software allowing: • Secure Communications
• Communication with the Intersight • Self Updated
• Autonomous Check-In
portal, wherever the portal is.
• Capability of inserting tasks / calls
against the infrastructure (UCS
Manager, Cisco IMC Software,
HyperFlex, UCS Director) via the
pluggable / extensible framework

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How is the Device Connector Deployed?
Part of Firmware/Management SW
• UCS Manager
• Standalone IMC
• HyperFlex (Controller VM)
• UCS Director
Connects to a known cloud management location (specific URL)
Device control of connectivity
• Device outbound initiated connections
• HTTPS on port 443 or through proxy

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Device Connector Connectivity (Intersight.com)
Device Connector is Device Connector connection:
built-in
• Lightweight software • Highly secure
• Outbound single-destination
• Embedded in target
management plane HTTPS URL
Internet
• Delivered with • Port 443 tunneled with TLS 1.2
management plane
firmware • Durable websocket enabling bi-
directional communication
Device
Connector

Native API

Cisco Target
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Device Connector Connectivity with Proxy
Optional

Intersight TLS Certificate

Internet

Proxy TLS Certificate

HTTP Proxy
(Transparent)

Device Device
Connector Connector
Native API Native API
Cisco Target Cisco Target

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Target claim process
Intersight

CISCO
INTERSIGHT

Intersight
Admin* Loc Secure (durable websocket)
al Ma
nag Connection established
em
ent

Device
Connector Claimed

Management Interface

Cisco Target

* Assumes appropriate Intersight roles have been assigned. For more information, see: https://intersight.com/help/saas/resources/RBAC#roles_and_privileges

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Consumption
Models
Intersight Consumption Models

On
Premises
Connected Private
SaaS
Appliance Appliance

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Intersight Consumption Models

On
Premises
Connected Private
SaaS
Appliance Appliance

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Intersight Consumption Models

On
Premises
Connected Private
SaaS
Appliance Appliance

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Intersight Consumption Models

On
Premises
Connected Private
SaaS
Appliance Appliance

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 TAC

Architecture – SaaS •
•
Case Open
Contract Status
• Proactive RMA
• TechSupport / Log Upload

Intersight Portal HCL Intelligence

- Recommendation Engines
- Policy Management • Driver / Firmware Updates
- RBAC
- Licensing
- Automation Advisories
- Monitoring
- Analytics • PSIRT
SaaS • Software Deferrals
- Etc.
• Field Notices

Cisco / Cloud

Customer Premises
Device Device
Device Connector Connector
Connector
UCS Manager (API) HX Storage
BMC
(API) Controller VM
(API)

BMC
Connector
Device
C Series Server

Fabric Interconnect Attached Systems HX Cluster

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Intersight EMEA region Intersight hosted in Frankfurt, Germany

Germany

USA
Intersight hosted in Virginia, USA

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 • Intersight is / provides / delivers
end-to-end visibility, operations
and support
• Simplify – eliminate complexity
with one tool to manage the
Only system with a entire environment
true SaaS operating • Remove the burden of patching,
Agenda
platform updating and securing system
management tools
• Continuous feature delivery -
always have access to the latest
features, functions and updates

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 Architecture – Connected Virtual Appliance
(CVA) TAC

intersight.com • Case Open

• Contract Status
• TechSupport / Log Upload

HCL Intelligence
Device Connector
• Driver / Firmware Updates
Intersight Portal
- Recommendation Engines Advisories (roadmap)
- Policy Management
- RBAC • PSIRT
- Licensing • Software Deferrals
- Automation • Field Notices
- Monitoring
- Analytics
On-Prem
Connected Appliance
- Etc.

Device Device
Device Connector Connector
Connector
UCS Manager (API) HX Storage
BMC
(API) Controller VM
(API)

BMC
Connector
Device
C Series Server

C
is c
C
us

o
to

/C
m
Fabric Interconnect Attached Systems

lo
HX Cluster

er

ud
Pr
em
is e
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s
 Architecture – Private Virtual Appliance (PVA)
TAC
intersight.com
• Case Open
• Tech Support / Log Upload
(Manual Upload)

Device Connector HCL Intelligence

Intersight Portal • Driver / Firmware Updates

- Recommendation Engines (Packaged in Appliance)
- Policy Management
- RBAC
- Licensing Advisories (roadmap)
- Automation
• PSIRT
- Monitoring
• Field Notices
- Analytics • Software Deferrals
On-Prem
Appliance
- Etc.

Device Device
Device Connector Connector
Connector

BMC UCS Manager (API) HX Storage

(API) Controller VM
(API)

BMC
Connector

C C lo
isc ud
Device

o
C rem
C Series Server

/
us i
P
to se
m s
er
Fabric Interconnect Attached Systems HX Cluster
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Multi-node
Appliance
Why Multi-node?

High Availability Application Resiliency Configuration Flexibility

Multi-node appliance Protection against Virtual nodes within or

can sustain node disruption providing across date centers
failures with zero zero downtime based on latency and
downtime. bandwidth requirements
Scope

✔ Connected Virtual Appliance ✔ Private Virtual Appliance ✘ Intersight Assist

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Multi-node Architecture
API Webserver API Webserver API Webserver

microservices microservices microservices microservices microservices microservices

microservices microservices microservices microservices microservices microservices

MongoDB
etcd
Kubernetes Kubernetes Kubernetes
Linux Linux Linux
Local Storage Local Storage Local Storage

• Minimum 3 Nodes • 3 IP Addresses and 3 Host Names

• No HAProxy, VIP Address or • All Persistent services are clustered
RoundRobin DNS
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 Multi-Node Installation Steps

• Configure DNS
• Deploy the 3 nodes
• Create the single node
• Join the second and
third node
• Validation

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Intelligent
Support
 Cisco Intersight: Enhanced Support
Automated transmission of technical
support files to the Cisco Technical
Assistance Center (TAC) for accelerated
troubleshooting including proactive
alerting and remediation

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Issue Resolution: TAC Support

Open a TAC Enter your Manually collect Upload large log

TAC analyzes Wait…
case system details logs file to Cisco

Intersight (2 ways to handle issues)

Enter your TAC collects System proactively Automatically

Open a case system and informs you of authorizes RMA for
details analyzes issues faults

* Saves customers > 45 mins per case

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Collecting a Tech Support Bundle

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Cisco Intersight: Proactive RMA

Issue detected Service Request E-mail from

on device that and RMA cisco-proactive-
can be resolved automatically rma@cisco.com
by RMA generated with instructions
for user

< 1-hr to receive an email, resolving RMAs 2 days faster

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Support Contract Status
• Speeds up support calls
knowing that the hardware is
covered under a valid
support contract
• Customers have the option to
launch CCW-R right from
Intersight interface and
extend valid support
subscriptions or renew
expired ones
• Allow organizations to verify
their upcoming budget cycle

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3rd Party Ecosystem
 Intersight Assist
• Manages connections to 3rd party devices
• Installed via Intersight Appliance OVA
• Note: Setting up Intersight Appliance requires an IP address
and 2 hostnames for that IP address. The hostnames must be
in specific formats - myhost.mydomain.com and dc-
myhost.mydomain.com.
• Device Connector running inside Assist
facilitates the secure channel to Intersight
• Intersight communicates to the 3rd party
APIs through this device.
• Claim process
• Intersight Assist is first claimed in
Intersight
• 3rd party devices are then claimed on
Intersight.com through Assist

Recommended deployment footprint:

16 vCPU, 32GB RAM, 500GB Disk Space

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 Intersight Assist – 3rd Party Integration - SaaS

intersight.com Intelligence & Guidance

Intersight User
Cisco / Cloud

Customer Premises

Assist
Function
(Proxy)
Intersight Appliance VM

Direct Target
Direct Target Proxied Target
Direct Target Proxied Target
Direct Target Proxied Target
(Cisco)
Proxied Target

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 Intersight Assist – 3rd Party Integration - CVA

intersight.com Intelligence & Guidance

Cisco / Cloud

Customer Premises

Assist
Intersight User Function
(Proxy)
Intersight Appliance VM

Direct Target
Direct Target Proxied Target
Direct Target Proxied Target
Direct Target Proxied Target
(Cisco)
Proxied Target

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 Intersight Assist – 3rd Party Integration - PVA

intersight.com Intelligence & Guidance

Cisco / Cloud

Customer Premises

Assist
Intersight User Function
(Proxy)
Intersight Appliance VM

Direct Target
Direct Target Proxied Target
Direct Target Proxied Target
Direct Target Proxied Target
(Cisco)
Proxied Target

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 3rd Party Integration – vCenter, NetApp, Pure, Hitachi

Intersight User
Intelligence & Guidance

intersight.com
For example:
Claim vCenter target

Direct Target
Direct Target Intersight Appliance Assist Function

Direct Target
(virtual machine) (Proxy)

Direct Target
(Cisco)

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Third Party Integration
Converged
Infrastructure Server Storage plugin
with Cisco UCS
X-Series Virtualization

VMware
vCenter

Extensive library of
ready-to-use tasks and
workflows
Third-party
ServiceNow plugin Create custom
automation
and integration tasks servers
Simple drag-and-drop
workflow authoring

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VMware vCenter Integration
Go to the Virtualization option under Infrastructure Service

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VMware vSphere Life Cycle Management (vLCM)
Integration
• Cisco provides a vCenter plug-in called
Hardware Support Manager (HSM)
• Automate UCS server firmware updates via
vLCM
• Claim vCenter in Intersight
• Enable HSM when claiming or edit vCenter target

• No additional setup/plugin required

• Select “Firmware and Driver Addon” bundle
directly from vLCM (auto-populated)
• Run Pre-Check & Remediate Hosts
• Supported on SaaS & Appliance
• Supported with Standalone & IMM servers

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Intersight with NetApp

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Intersight with Pure Storage

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Integrated System - Converged Infrastructure

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Third-party server inventory

Model filter

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Wrap-up
IT operations. Simplified.

Uptime

Security Visibility

Performance Control

Scale Automation

CISCO
INTERSIGHT

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 • More programmability and
control to augment teams
• Improved operational simplicity
to drive reliability
More efficient performance for
Operate a New Kind •
sustainable impact
Agenda
of Data center • Build, reply and operate to
achieve operation mandates

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 Start simplifying infrastructure
lifecycle management today

1 Login at intersight.com 2 Add your infrastructure 3 Go!

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Session Surveys
We would love to know your feedback on this session!
• Complete a minimum of four session surveys and the overall event surveys to claim
a Cisco Live T-Shirt

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 • Visit the Cisco Showcase for
related demos

• Book your one-on-one

Meet the Expert meeting

• Attend the interactive education

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Continue and Walk-in Labs

your education • Visit the On-Demand Library

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Thank you

#CiscoLiveAPJC
#CiscoLiveAPJC
#CiscoLiveAPJC