Quick guide to
processing
transactions on
NETS terminals
(VEGA3000 for retail)
CRN 19800065G/Vega3000/0521
nets.com.sg
Table of contents
Introduction to NETS products ----------------------------------------------------- 1
Logon/NETS Settlement------------------------------------------------------------ 2
NETS ATM Card / NETS Contactless ATM Cards / NETS FlashPay------------------ 4
Overseas Cards---------------------------------------------------------------------- 5
NETS QR ----------------------------------------------------------------------------- 6
Overseas Wallet --------------------------------------------------------------------- 7
Credit Cards ------------------------------------------------------------------------- 8
Credit Card Settlement/Report ----------------------------------------------------- 11
Introduction
to NETS products
NETS
NETS ATM Cards
NETS bank cards are equipped with a chip to accept PIN-based payment.
Cardholders can enjoy the ease and security of paying with their PIN access at over
100,000 acceptance points in Singapore including major retailers, food courts, hawker
centres, convenience stores and supermarkets.
Payments are subjected to daily withdrawal limit set by cardholders for their bank
account.
NETS Contactless ATM Cards
The next generation NETS bank cards are equipped with a contactless chip that allows
cardholders to make payment with a tap on the terminal.
For payments above $100, cardholders are still required to key in their PIN.
Look out for
NETS contactless
icon on the card
NETS QR
Users of banking payment apps can make payments by scanning a static SG QR or any
static/dynamic/online QR codes that are generated by NETS and displayed at merchant
stores/channels and even at hawker centres.
NETS FlashPay
NETS FlashPay is a stored value card with contactless function. Cardholders can make
payments for their transportation, retail, F&B and motoring needs.
Look out for
NETS FlashPay
icon on the card
1
Logon/NETS Settlement
Logon
1. Select on terminal start-up screen
Log On
ADMIN
UPDATES
Settlement
Please enter Admin SETTLEMENT
purchase amount SETTLEMENT NETS
SETTLEMENT NPX
$10.00 SETTLEMENT ALL
1. Select 3. Select 5. Select the type
of settlement
required
Payment Application Admin
LOGON
SETTLEMENT
TERMINAL TOTAL
DUPLICATE
RECEIPT
2. Select 4. Select
SETTLEMENT
2
Logon/NETS Settlement
Reprint settlement receipt
1. Select 4. Select
Please enter Admin
purchase amount LOGON
SETTLEMENT
$10.00 TERMINAL TOTAL
DUPLICATE
RECEIPT
2. Select 5. Select
Payment Application Admin DUPLICATE SETTLE
RECEIPT
PRINT CURRENT
BATCH
DUPLICATE SETTLE
RECEIPT
NETS REVERSAL
CUP REVERSAL
3. Select
Admin
3
NETS ATM Card /
NETS Contactless ATM Cards /
NETS FlashPay
Purchase transaction
1. Enter purchase 5. Wait for
Please enter amount on the APPROVED
purchase amount terminal notification as
2. Select payment confirmation of
mode payment
$10.00
Approved
Amount paid: $10.00
Purchase 3. To make payment, 6. Select No
$10.00 ask customer to Would you to skip print
tap card/ like a receipt? duplicate receipt
smartphone on
terminal, or insert
2
card into the
terminal slot
Tap
Tap / Insert NETS
card on the reader
Select to pay by No
NETS QR
Purchase 4. If terminal
$10.00 prompts for PIN,
ask customer to
Please enter PIN enter PIN on the
terminal and
press
****
Confirm
4
Overseas Cards
(MyDebit, BCA, RuPay)*
Purchase transaction
1. Enter purchase amount Purchase 6. If terminal prompts
Please enter on the terminal $10.00 for PIN, ask customer
purchase amount
2. Select Please enter PIN
to enter PIN on the
Other payment terminal and press
****
$10.00
Confirm
Purchase 3. Select payment 7. Wait for APPROVED
$10.00 scheme notification as
Select Payment Mode confirmation of
payment
Approved
Amount paid: $10.00
Purchase 4. Select overseas card 8. Select No
$10.00 scheme Would you to skip print
like a receipt?
Select Payment Mode duplicate receipt
2
No
Back
Purchase 5. To make payment,
$10.00 ask customer to tap
card/ smartphone
on terminal, or
insert card into the
Tap terminal slot
Tap / Insert NETS
card on the reader
Select to pay by
NETS QR
*These are examples of Overseas Card schemes. Highlighted schemes are non-exhaustive. Only applicable to merchants
accepting Overseas Card schemes. Contactless payment only available on MyDebit Card.
5
NETS QR
Purchase transaction
1. Enter purchase 6. Wait for
Please enter amount on the APPROVED
purchase amount terminal notification as
2. Select payment confirmation of
mode payment
$10.00
Approved
Amount paid: $10.00
Purchase 3. Click on “Select to 7. Select No
$10.00 pay by NETS QR“ Would you to skip print
4. Wait for NETS QR like a receipt? duplicate receipt
code to be
displayed on the
Tap
terminal screen
2
Tap / Insert NETS
card on the reader
Select to pay by No
NETS QR
Purchase 5. Ask customer to
$10.00 scan NETS QR
code
Scan NETS QR
6
Overseas Wallet
(Example: WeChat Pay)*
Purchase transaction
1. Enter purchase 6. Wait for
Please enter amount on the APPROVED
purchase amount terminal notification as
2. Select payment confirmation of
mode payment
$10.00
Approved
Amount paid: $10.00
Purchase 3. Click on “Select to 7. Select No
$10.00 pay by NETS QR“ Would you to skip print
4. Wait for NETS QR like a receipt? duplicate receipt
code to be
displayed on the
Tap
terminal screen
2
Tap / Insert NETS
card on the reader
Select to pay by No
NETS QR
Purchase 5. Ask customer to
$10.00 scan NETS QR
code
Scan NETS QR
*This is an example of an Overseas Wallet scheme. Highlighted scheme is non-exhaustive. Only applicable to merchants
accepting Overseas Wallet scheme.
7
Credit Cards
(Visa, Mastercard, UnionPay, American Express, JCB)*
Purchase transaction
1. Enter purchase 5. Wait for
Please enter amount on the APPROVED
purchase amount terminal notification as
2. Select confirmation of
Other Payment payment
$10.00
Approved
Amount paid: $10.00
Purchase 3. Select payment 6. Select No
$10.00 scheme Would you to skip print
Select Payment Mode like a receipt? duplicate receipt
2
No
Purchase 4. To make payment,
$10.00 ask customer to
tap card/
smartphone on
terminal, or insert
card into the
terminal slot
Tap
Tap / Insert card
on the reader
*These are examples of Credit Card schemes. Highlighted schemes are non-exhaustive. Only applicable to merchants
accepting Credit Card schemes
8
Credit Cards
(Visa, Mastercard, UnionPay, American Express, JCB)*
Void transaction
1. Select 4. Select
Please enter Credit Card/UPI CREDIT
purchase amount CREDIT
UPI
$10.00
2. Select 5. Select
Payment Application Credit Menu CREDIT
CREDIT
INSTALLMENT
SETTLEMENT
Clear Reversal
SALE 3. Press 6. Select
CREDIT Void
Credit Sale
AMT: SGD 10.00 Void
Press #: More
Offline
Refund
*These are examples of Credit Card schemes. Highlighted schemes are non-exhaustive. Only applicable to merchants
accepting Credit Card schemes
9
Credit Cards
(Visa, Mastercard, UnionPay, American Express, JCB)*
Void transaction
VOID 7. Enter password 10. Select No
and press Would you to skip print
PASSWORD: like a receipt? duplicate receipt
****
2
No
VOID 8. Enter TRC NUM
and press
TRC NUM:
000116
9. Wait for
APPROVED
notification for
confirmation of
void transaction
Approved
Amount paid: $10.00
*These are examples of Credit Card schemes. Highlighted schemes are non-exhaustive. Only applicable to merchants
accepting Credit Card schemes
10
Credit Card Settlement/Report
Settlement
1. Select 4. Select
Please enter Credit Card/UPI CREDIT
purchase amount CREDIT
UPI
$10.00
2. Select 5. Select
Payment Application Credit Menu SETTLEMENT
CREDIT
INSTALLMENT
SETTLEMENT
Clear Reversal
SALE 3. Press
AMT: SGD 10.00
Press #: More
11
Credit Card Settlement/Report
Detail/Summary report
1. Select 5. Select
Please enter Credit Menu
purchase amount CREDIT
INSTALLMENT
$10.00 SETTLEMENT
Clear Reversal
2. Select 6. Select
Payment Application Credit Menu
ADMIN
ADMIN
SALE 3. Press 7. Select
ADMIN
Reports
SETUP
AMT: SGD 10.00 Reprint
Press #: More
Reports
4. Select 8. Select
Credit Card/UPI REPORT
CREDIT SUMMARY REPORT
CREDIT SUMMARY REPORT
or
UPI DETAIL REPORT
DETAIL REPORT
12
Credit Card Settlement/Report
Reprint last settlement or receipt
1. Select 5. Select
Please enter Credit Menu
purchase amount CREDIT
INSTALLMENT
$10.00 SETTLEMENT
Clear Reversal
2. Select 6. Select
Payment Application Credit Menu
ADMIN
ADMIN
SALE 3. Press 7. Select
ADMIN
Reprint
SETUP
AMT: SGD 10.00 Reprint
Press #: More
Reports
4. Select 8. Select
Credit Card/UPI REPRINT
CREDIT Last Receipt
CREDIT Last Receipt
or
UPI Last Settle
Last Settle
13
Network for Electronic Transfers
(Singapore) Pte Ltd
351 Braddell Road, #01-03, Singapore 579713
Vega3000/0521
24-Hour NETS Sales & Customer Service
Hotline: 6274 1212 I Email: info@nets.com.sg
