GUIDELINES ON FILING EXIT CLEARANCE AND FINAL PAY CONCERNS
Go to the Clearance and Final Pay Lime Survey page:
Step 1
Link: https://bit.ly/ClearanceandFinalPay
Step 2 Click “Next” to proceed.
Fill out all the required information accurately.
Step 3 Note: All pertinent information (Workday ID, Full Name, Resignation Date) should be
accurate and the same with Workday profile
Select a specific concern:
4.1 Submission of Clearance Form
Step 4 4.2 Follow up on Clearance Status
4.3 SSS Loan Implementation/Waiver
4.4 Final Pay Deductions Dispute
4.1 Submission of Clearance Form and
4.2 Follow up on Clearance Status
Step A Upload your fully accomplished Exit Clearance Form
If you have no clearance form yet kindly fill out with your affixed signature on the
attached clearance for us to proceed with our process.
Step B
Clearance Form.pdf
Step C Click “Submit.”
4.3 SSS Loan Implementation/Waiver
If the concern is “For SSS Loan Implementation/ Waiver”, please specify by selecting on
the following:
• Deduct the total balance of my SSS Loan from my final pay computation and
remit the same in full to SSS. I understand that during the processing of my
final pay, I am to settle my monthly amortizations directly with SSS. Concentrix
(the Company) is not accountable for incurred penalties due to non-payment
while my Exit Clearance is still in process.
• No deduction. To continue succeeding SSS Loan monthly amortizations by my
new employer and waive Concentrix (the Company) of all liabilities that may
arise from failure to settle any future loan payments. I understand that during
the processing of my final pay, my new employer will settle my monthly
amortizations directly with SSS. The Company is not accountable for incurred
Step 4.3. A
penalties due to non-payment while my Exit Clearance is still in process.
• No deduction. To personally pay/settle succeeding SSS Loan monthly
amortizations directly with SSS and waive Concentrix (the Company) of all
liabilities that may arise from my failure to settle any future loan payments. I
understand that during the processing of my final pay, I am to settle my
monthly amortizations directly with SSS. The Company is not accountable for
incurred penalties due to non-payment while my Exit Clearance is still in
process.
If needed, there is an option to upload necessary documents.
NOTE: Selected Option is considered FINAL and can no longer be changed/updated.
Please choose carefully.
Step 4.3. B Click “Submit.”
4.4 Final Pay Deductions Dispute
If the concern is “Final Pay Deductions Dispute”, please specify by selecting on the
following:
• IT
➢ Upload either of the following proof of asset return:
(1) Equipment Pull Out Form
(2) Concentrix Accountability Form (CAF)
(3) Gate Pass
➢ Fill in the “Date Asset Returned/Retrieved”
➢ Fill in the “Please indicate the Site where the assets were returned”
• Security (ID/ Badge)
➢ Upload either of the following proof of asset return:
(1) Transmittal Sheet
(2) Equipment Pull Out Form
(3) Asset Surrender Form
• Facility (Pedestal Keys)
➢ Upload either of the following proof of asset return:
(1) Transmittal Sheet
(2) Equipment Pull Out Form
(3) Asset Surrender Form
• SSS Loan (Calamity or Salary – posting issue)
➢ Upload the latest SSS Statement of Account (SOA)
• SSS Maternity (MAT 2)
➢ Upload the following:
EMLL:
Step 4.4. A • Beyond 1 year from DOA: PSA Birth Cert (Clear and Colored Copy)
• Within 1 year: Birth Cert (Original or CTC)
Prior EMLL:
• Normal: PSA Birth Cert (Clear and Colored Copy)
• Caesarian:
(1) PSA Birth Cert (Clear and Colored Copy)
(2) Operation Record and Discharge Summary
• SSS Sickness
➢ Please provide the following:
(1) Screenshot from SSS website showing the sickness application has been
approved with your NAME and SSN:
See below step-by-step process on how you can view the status of your
application:
• Go to the Social Security System Official Website: Republic of the
Philippines Social Security System (sss.gov.ph).
• Once you have successfully logged in, click Inquiry >
Sickness/Maternity > Medical Evaluation
(2) Screenshot of SSS Contribution with your NAME and SSN.
Once you have successfully logged in, click Inquiry > Contributions.
(3) eStart / CES logs during the confinement period.
Coordinate with your supervisor and request for a screenshot.
(4) Signed Sickness Undertaking Form.
• HMO
• Company Loans
• Wired Enterprise Plan (WEIP)
• Uninterruptible Power Supply (UPS)
Step 4.4. B Click “Submit.”
You will receive a notification on the status of your ticket via the personal email
Step 5
address you provided within 1-2 business days.
