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Contents
1 Commerce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.1 Business Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.2 International Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
1.3 Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
1.4 Auditing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
1.5 Business Economics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
1.6 Business Finance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
1.7 Business Statistics and Research Methods . . . . . . . . . . . . . . . . . . . . . . 432
1.8 Business Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 480
1.9 Human Resource Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 631
1.10 Banking and Financial Institutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 686
1.11 Marketing Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 765
1.12 Legal Aspects of Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 871
1.13 Income-tax Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 882
1.14 Personal Financial Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 915
1. Commerce
NARAYAN CHANGDER
1.1 Business Environment
1. Which sector contributes DIRECTLY to the 4. Considering the nationwide lockdown
Gross Domestic Profit (GDP) of South amid COVID-19 pandemic, ICICI has
Africa launched mobile ATM facility to let peo-
ple stay safe at their homes. Which im-
A. Formal
portance of business environment is high-
B. Private lighted here?
C. Public A. Helps in getting first mover advantage
D. Informal B. Helps in identifying early threat sig-
nals
2. A ski resort can’t sell passes because there C. Helps in tapping resources
is no snow. What external factor is this? D. Helps in adapting with the rapid
A. Political changes
1. A 2. C 3. C 4. D 5. D 6. D
1.1 Business Environment 3
8. Non-executive directors are the persons 13. In the product development process, mar-
who have no managerial responsibilities keters should treat their suppliers
towards the organisation. Which of the A. strictly as vendors to avoid relation-
following would be identied as a problem ship issues
with the role of non-executive director?
B. with professionalism, but without de-
A. External stakeholder security
veloping too close of a relationship
B. Time available to devote to the role
C. as partners to ensure product success
C. Objective viewpoint
D. like part of the family, with suppliers
D. none of above working alongside the marketing team
9. Which of these are external factors that
14. What is important in the relationship that
influence financial decisions?
a business develops with its suppliers?
A. Price
A. Reliability
B. Personal
B. Cost Effectiveness
C. Cultural
C. Positivity
D. Marketing
D. All of the above
E. Finance
NARAYAN CHANGDER
18. Investments made by MNCs are termed and cities make special plans of sale during
as: this period.Which dimension of business
environment comes into picture here?
A. Indigenous investment
B. Foreign investment A. Social
C. Entrepreneur’s investment B. Political
D. None of the above C. Economic
18. B 19. A 19. C 19. D 19. E 20. A 21. C 22. A 23. A 24. A 25. D 26. A 27. B
1.1 Business Environment 5
27. Identify the following in order:i. On ac- 32. A country that wishes to enhance interna-
count of increase in export duty made by tional trade activities would be most likely
the government, the foreign demand has use:
37. Attractive rate of interest on home loans 42. Regulation of business is done by
have increased the demand for homes and
A. Company itself
has given a boost to the business to the
business builders and property dealers. B. Government
Which dimension of business environment C. Outsiders
is highlighted by the statement?
D. Directors
A. Political environment
B. Social environment 43. It includes the inflations, rates of interest,
NARAYAN CHANGDER
changing options in stock markets and peo-
C. Economic environment
ple’s spending habits.
D. Legal environment
A. Political Situations
38. They are those who patronized the organi- B. Economic Situations
zation’s product and services.
C. Sociocultural Situations
A. Costumers
D. Technological Situations
B. Employees
C. Stakeholders 44. “Due to spread of education during last 25
years people have become aware of health
D. Investors or Owners
care. As a result, the demand for health
39. Change in taxes is part of products and services is multiplying day by
day.” Which characteristic of business en-
A. Economic environment
vironment is reflected above?
B. Political environment
A. Certainty
C. Legal environment
B. Uncertainty
D. Social environment
C. Dynamic nature
40. is considered a major element of the
D. Inter-relatedness
political environment
A. The extent and nature of government 45. Environmental factors and changes in the
invention in business economy, society or market conditions are
B. Planned outlay in public and private challenges in this stage of the life cycle.
sectors A. Start-up
C. Expectations from the work force B. Growth
D. Administrative orders issued by gov- C. Maturity
ernment authorities
D. Post-maturity
41. the importance of business environment
which helps to know in advance forthcom- 46. What is the European Commission organ-
ing threats of business ised into?
A. helps in getting first mover advantage A. Directorates-General
B. early warning signals B. Commissioners
C. tapping useful resources C. Individual commissions
D. none D. Councils of ministers
37. C 38. A 39. A 40. A 41. B 42. B 43. B 44. D 45. C 46. A 47. A
1.1 Business Environment 7
47. What financial statement tells us if the 52. Identify the dimension of business envi-
company is profitable? ronment in the following case-a) Replac-
ing old machinery with new one to meet
A. Economic A. Kerala
B. Political B. Maharashtra
C. The owners of sole traders typically 62. The forces in business environment that ef-
have limited liability. fect all the business houses are known as
D. Private limited companies can sell A. General
shares to the public.
B. Specific
57. Investing the business profits at a rate C. Particular
that grows faster than inflation is also
D. Influencial
known as:
NARAYAN CHANGDER
A. Hedging 63. Just after the declaration of the results of
the Lok Sabha Elections, 2009, the Bom-
B. Strategic Alliance Agreements
bay Stock Exchange’s price index (Sensex)
C. Persuasion of large investors rose by 2100 points in a day. Identify
D. Acquisitions the environmental factor which led to this
rise?
58. is included in Economic Environment. A. Legal Environment
A. Economic System B. Political environment
B. Economic Policies C. Social Environment
C. Economic Conditions D. Economic Environment
D. All of the above.
64. Now the paint companies use computers
59. Which of the following is not a character- to mix the colours to come out with con-
istic of buniess environment? sumers desired shades for whitewash pur-
pose. Which dimension?
A. Dynamic
A. Social dimension
B. Integral
B. Technological dimension
C. Complexity
C. Economic dimension
D. Absolute
D. Legal dimension
60. ‘Remuneration of employees should be
just and fair’ is related to which Business 65. Invention refers to the development of
environment? A. an existing idea/product/process
A. Economic B. an existing product/process/idea
B. Social C. a totally new idea/product/process
C. Legal D. the alteration of out of date
D. Political ideas/products/processes
61. Which of these is a benefit to a nonprofit 66. Managers need what type of skills?
A. No taxation A. Technical Skills
B. Double income B. Interpersonal Skills
C. Double profit C. Conceptual Skills
D. Pays employees a lot D. All the Above
57. A 58. D 59. D 60. B 61. A 62. A 63. B 64. B 65. C 66. D 67. E
1.1 Business Environment 9
67. The possibility that an expected profit will 72. The management of the business has
not be achieved. the market environment
68. B 69. B 70. B 71. B 72. C 73. A 74. B 75. C 76. D 77. B
1.1 Business Environment 10
77. This stage of the business sees movement C. explain clearly and briefly about the
into either an established state or an ex- business and don’t follow up after the
pansion state event
A. Start-up D. use informal words and focus on the
quantity
B. Growth
C. Maturity 82. Which of the following EU legal documents
are binding exclusively on those states,
D. Post-maturity companies or individuals to whom they are
NARAYAN CHANGDER
addressed?
78. Complete awareness and understanding of
business environment is also known as: A. Decisions
A. Environment checking B. Regulations
B. Environment capturing C. Recommendations
78. C 79. A 80. A 80. B 81. B 82. A 83. A 84. B 85. D 86. B 87. B
1.1 Business Environment 11
88. B 89. C 90. D 91. A 92. B 93. A 94. B 95. A 96. B 97. A
1.1 Business Environment 12
97. If we have net income, our income state- 102. Banking sector reforms have led to eas-
ment shows what? (Hint:There are two ier credit terms and better services. This
correct statements; select both.) is an example of a key component of the
A. Revenue > Expenses Business Environment. Name this compo-
nent.
B. Expenses > Revenue
A. Economic Environment
C. Revenue > Liabilities
B. Social Environment
D. (Revenue-Expenses) > 0
NARAYAN CHANGDER
C. Technological Environment
98. It is a form of business organizations D. Political Environment
wherein two or more people share own-
ership of a single business. 103. Which of the following is NOT a type of
interest group?
A. Partnership
A. Professional Association
B. Corporation
B. Government
C. C Corporation
C. Trade Union
D. Sole Proprietorship
D. Public Interest Group
99. Which of the following are considered to
104. Identify which of the following refer to
be natural resources?
the internal environment?
A. Employees
A. Political
B. Oil
B. strategic partner
C. Wheat
C. legal
D. Screw driver
D. organization
100. What resources are the equipment and 105. “Acquired assets should be recorded at
supplies that a business needs to produce the amount actually paid, not estimated
and/or sell their products? market value” is
A. Human Resources A. The cost principle
B. Financial Resources B. The economic entity concept
C. Material Resources C. The monetary unit assumption
D. Information Resources D. The going concern assumption
101. The current government initiated Make 106. Just after declaration of Lok Sabha Elec-
in India Programme which is good for the tions 2014 results, the Bombay stock-
manufacturing sector. Out of the follow- exchange’s price index (Sensex) rose by
ing identify the component of Business en- 1000 points in a day. Identify the envi-
vironment quoted in above lines. ronment.
A. Technological environment A. Political and economic Environment
B. Legal environment B. Economic Environment
C. Political environment C. Political Environment
D. Economic environment D. Social Environment
107. Michael has been asked to prepare a pre- 112. The opportunity cost of Australian house-
sentation for the company directors on holds moving away from coal-powered en-
good corporate governance. Which one of ergy to solar-powered energy includes:(i)
117. Under which environmental effects IBM 122. Greenwich is an independent environ-
and Coca-cola had to leave India? * ment charity set up to lobby the govern-
A. Political ment for improved environmental regula-
tion on business. What type of organiza-
B. Technical tion is Greenwich most likely to be classed
C. Social as?
D. Economic A. Public sector
B. Co-operative
NARAYAN CHANGDER
118. Marketing intermediaries help in
C. Non-governmental
A. supplying raw to the company
D. Commercial
B. transporting the goods
C. serving as a link 123. Decision making is centralised and key
personnel from headquarters are sent to
D. Selling the product oversee operations in other countries. This
119. Social factors include income level, in- is a feature of
come tax rate, market situations etc.- A. Polycentric
State whether the statement is true or B. Geocentric
false?
C. Ethnocentric
A. True
D. none of above
B. False
124. Psychographics are:
C. Can’t say
A. The physical attributes of the target
D. none of above
market
120. In approach, the firm accepts a re- B. The wants and needs of the consumers
gional marketing policy covering a group
C. The beliefs and values of the con-
of countries which have comparable mar-
sumers
ket characteristics such as economic, cul-
tural or political similarities and formu- D. The education level of the consumers
lates operational strategies based on re- 125. It is the degree to which a society values
gion instead of countries. assertiveness and feelings of material suc-
A. Polycentric cess versus concern for relationships.
B. Ethnocentric A. Uncertainty Avoidance
C. Regiocentric B. Masculinity-Femininity
D. Geocentric C. Time Orientation
D. Power Distance
121. . Globalisation signifies:
A. integration among various economies 126. Legal environment includes:
of the world A. government policies related to pricing
B. integration among various economies B. the constitutional framework
of the world C. goverment policies related to import
C. removal of economic licensing and export
D. none of the above D. all of the above
138. The Basic Conditions of Employment Act 143. How a country manages its resources is
is an example of an example of its condition, which in-
fluences international business.
A. Contemporary legislation
A. cultural and social
B. Globalisation
B. geographic
C. Employee protection
C. economic
D. Employer insurance
D. political and legal
NARAYAN CHANGDER
139. Which of the following is a disadvantage
of operating an online business: 144. The entry of the multinational companies
in large numbers in the Indian market has
A. Access to global markets. created
B. Convenience for customers. A. Huge Demand
C. Lack of face to face contact. B. Huge Supply
D. Sales can increase C. Tough Competition
D. Huge Demand and Supply
140. Which of the following is NOT an argu-
ment in favor of protectionism? 145. How many factors make up the Macro En-
A. Protectionism shields infant industries vironment
from foreign competition A. 3
B. Protectionism safeguards workers’ B. 4
jobs
C. 5
C. Protectionism promotes industries
D. 6
that are essential to national security
D. Protectionism makes domestic firms 146. forces affect individual enterprises di-
more competitive in the long run rectly and immediately in their day to day
working affects all the firms indirectly
141. Features of international business that a A. specific, general
organization may be exposed to
B. general, specific
A. Exchange rates
C. technological, legal
B. Political risks
D. customers, investors
C. Foreign economic condition
147. Consumer, health and safety and employ-
D. All of the above ment laws are all considered
142. Globalization does not involve * A. Political factors
A. Reduction of barrier B. Legal factors
B. Free flow of capital C. Ethical Factors
B. Inter-relatedness B. Economic
C. Technological
C. Relativity
D. Technological and Social
D. Specific and general forces
154. Privatization means
150. Why is good customer service important
A. planned disinvestment.
A. It drives people away from the busi-
ness B. planned investment.
C. reduced multinational companies’ con-
B. It drives people to the business
trol
C. It makes people feel bad
D. planned saving.
D. It makes people feel undervalued
155. involves setting up the way the busi-
151. refers to the factors/elements within the ness’s work will be done.
organization which may affect, either pos- A. Planning
itively or negatively, the performance of
B. Staffing
the organization.
C. Directing
A. Internal Business Environment
D. Organizing
B. Porter’s Analysis
C. PESTEL Analysis 156. What does SWOT mean?
NARAYAN CHANGDER
B. Physical resources A. Economic
C. technological resources B. Employees
D. organizational resources C. Environment
D. Ethos
158. Government systems, political stability,
trade barriers, and business regulations 163. Which of the following you will not in-
refer to which factor of the international clude in economic environment
business environment?
A. economic policies of government
A. geographic
B. market for labour
B. economic
C. per capita income
C. political and legal
D. customs of people
D. cultural and social
164. Someone who creates their own business
159. Which of the following is not a feature of is called a(n)
Business environment? *
A. Entrepreneur
A. Interrelated Elements
B. Billionaire
B. Complex
C. Investor
C. Continuous
D. Stock Holder
D. Dynamic
165. Shareholders of a private limited com-
160. How are the members of the European pany have
Parliament chosen?
A. unlimited liability
A. The European Commission nominates
them B. limited liability
B. EU citizens elect them in general elec- C. 100% liability
tions D. consistent liability
C. The European Council nominates them
166. The main factors that affect the economic
D. The national parliaments in each EU environment are..
country send their representatives who
become the members of the European Par- A. capitalist economy
liament B. economic condition
167. It is the easiest and least expensive form 172. According to the Indian Constitution
of business organizations.
A. All are equal before law
NARAYAN CHANGDER
A. Internet A. Foreign trade
B. Mobile phones B. Liberalisation
C. Computer C. Globalisation
D. None of these D. Privatisation
A. Nationalisation A. Micro
B. Market
B. Privatisation
C. Macro
C. Spending power
D. none of above
D. Eskom
186. The form of financial ownership in which
181. is a technique used to determine and de- profits can be taxed twice is
fine your STRENGTHS, WEAKNESSES, OP-
PORTUNITIES and THREATS. A. sole proprietorship
A. Macro-environment B. partnership
188. Which of the following refer to market- C. adapting to law and other legal rules
ing? governing the business
198. Demonetisation has lead to: 203. What are the four factors contributing to
A. Depletion of public wealth the Internal Business Environment?
NARAYAN CHANGDER
D. Decreased real estate prices utors
199. Which of the following is not an advan- C. Employees, Employers, Customers,
tage of the single market? Clients
A. Increased trade and investment be- D. Owners/Management, Employees,
tween the EU countries Organisational Culture, Organisational
Structure
B. cost reductions
C. when you import goods form outside 204. Which of the functions does not fall into
the EU, tariffs must be paid the four main areas of activity of the Euro-
pean Parliament?
D. huge economies of scale
A. legislation
200. Normally industries prefer locations near
B. supervision of the European Commis-
to
sion
A. Source of raw material
C. the budget
B. Sea
D. choosing the president of the UE
C. Cities
205. what are the stage in managing a busi-
D. Mountains
ness network?
201. It is an easy way to enter markets with A. planning the network and nurturing
high trade restrictions as a company gives the network
the right to use the property to another
B. planning, maintain and nurturing the
company in a new market in exchange for
network
a fee
C. control, build and nurturing the net-
A. Foreign Direct Investment
work
B. Licensing D. planning, building and nurturing the
C. Joint Venture network
D. Internet 206. The project of Nano car re-established in
E. Export Gujarat is indicated by which factor of en-
vironment?
202. Which of the following does not explain
the impact of Government policy changes A. Economic factor
on business and industry? B. Political factor
A. More demanding customers C. Social factor
B. Increasing competition D. Legal factor
207. Change in sensex and nifty during elec- 212. Factors over which the business has little
tion is part of control over is called the
208. Identify the business environment:’The 213. What is return on assets if:$12, 000 net
export of rice has been affected on account income earned during August$40, 000 to-
of bitterness created in the relations with tal assets on August 1$60, 000 total as-
one of the rice exporting countries. sets on August 31
A. Economic A. 4.17%
B. Political B. 20%
C. Social C. 24%
D. 60%
D. Legal
214. Identify which of the following is correct.
209. Nature of relationships of a country with
foreign countries influences the business. A. Hardworking staff in the business is a
strength.
A. Political environment
B. Up to date technologies are a weak-
B. Social environment ness.
C. Economic environment C. A positive work environment is an op-
D. Legal environment portunity.
D. Improving economic conditions is a
210. It is a form of business organizations usu-
threat.
ally owned by one person, usually, the in-
dividual who has day-to-day responsibil- 215. Which of the following are advantages of
ity for running the business. purchasing an existing business?
A. Partnership A. The owner is able to generate income
B. Corporation straight away if the business systems are
working properly.
C. Incorporation
B. Staff are experienced and trained in
D. Sole Proprietorship what they are doing.
211. It is the degree to which a society em- C. The business may already have a good
phasizes individual accomplishments ver- reputation with strong customer loyalty.
sus collective accomplishments. D. All of the above
A. Individualism-Collectivism
216. Which of the following is the pricing tech-
B. Masculinity-Femininity nique?
C. Time Orientation A. market-based
D. Power Distance B. cost-based
NARAYAN CHANGDER
Structure B. Inter-relatedness
B. Customers, Clients, Suppliers, Distrib- C. Complex
utors
D. none of above
C. Employees, Employers, Customers,
Clients 223. This is the introduction of new ideas to
make the product and services more attrac-
D. Customers, Competitors, Suppliers, In-
tive and saleable to the target customers.
terest Groups
A. New Idea
218. Which of the following can be compo- B. Creativity
nents of a business plan?
C. Product Development
A. Operations plan.
D. Innovation
B. Financial plan.
C. Executive summary. 224. “Nowadays consumers are health-
conscious which is giving rise to increase
D. Systems plan. demand of Organic products. “Which fac-
tor of business environment is highlight in
219. is a dimension of business environ-
above statement?
ment.
A. Legal Environment
A. Fashion
B. Social Environment
B. Economic Environment
C. Technological Environment
C. Legislation
D. Economical Environment
D. Monetary Policy
225. If you are willing to take a risk of start-
220. Business environment includes ing and operating a business you show
A. sorroundings of business A. risk taking characteristics
B. customers B. entrepreneusim
C. forces factors and institutions which C. enterpreneurship
directly or indirectly affect the business
D. enthusiasm
D. none of above
226. The application of knowledge that has
221. Which of the following are the concepts changed people’s lives and changed the
of marketing? way businesses operate is called
A. production, selling, society A. Technical development
B. product, customer, society B. Technological development
229. Which is NOT included in the STEEPLE 234. Which one is an example of economic en-
Macro Environment? vironment?
A. Socio-Cultural Factors A. Changes in technology
B. Ethical Factors B. Expectation of society
C. Diversity Factors C. Change in exchange rate
D. Political Factors D. change in government’s rule and regu-
lation
230. It is a form of business organizations
where owner/s are jointly and individ- 235. The sale of sarees increases in the
ually liable for the actions of the other months of the year when a large number
owner/s. of marriages take place in India. The sa-
A. Corporation ree manufacturing companies make special
plans of sale for these months.Which di-
B. Incorporation
mension of business environment comes
C. Sole Proprietorship into picture here?
D. Partnership A. Economics Environment
231. In the month of October a greeting card B. Social Environment
manufacturing company has decided to in- C. Legal Environment
crease its scale of production of New Year
Greeting Cards.Identify the dimension of D. Political Environment
environment.
236. We earn $100 mowing a lawn. The cus-
A. Economics Environment tomer promises to pay later. Which of
B. Social Environment these accounts increases?
C. Political Environment A. Accounts Payable
D. Legal Environment B. Supplies
NARAYAN CHANGDER
243. Which of the following is not a dimension
B. Complexity
of business environment?
C. Relativity
A. Internal
D. Inter-relatedness
B. Social
238. .Business environment does not have the
following characteristics: C. Political
A. uncertainty D. Economical
B. employees
244. Social pressures against child labour lead-
C. relativity ing to enactment of laws is an example of
D. complexity A. Complexity
239. Identify out of the LPG, which one is high- B. Interdependence
lighted:Selling shares of public sector un-
dertakings C. Uncertainty
A. Liberalization D. Universality
B. Privatization
245. The three inter-related environments
C. Globalization that impact a business include:
D. None
A. Internal, Micro, and Legislation
240. What involves providing guidance to B. Internal, External, and Operations
workers and work projects?
C. Internal, External Operating, and
A. Managing
Socio-cultural
B. Staffing
D. Internal, External Operating, and Ex-
C. Organizing ternal Macro
D. Directing
246. The finance minister reduced the repo
241. It is the degree to which society is uncom- rate to overcome recession. Which dimen-
fortable with risk, change, and situational sion of business is highlighted here?
uncertainty.
A. Economic environment
A. Individualism-Collectivism
B. Masculinity-Femininity B. Social environment
247. Greggs in Renfrew wants to expand its 252. People can purchase better quality of
store, but it has had its planning permis- goods and services which will improve
sion refused. What external factor is their quality because their incomes are ris-
250. Which of the following is NOT a factor in 255. a highly populated city area
the international business environment? A. rural
A. political and legal B. urban
B. socialogical C. suburban
C. cultural and social D. agricultural
D. geographic 256. PEST analysis is used to:
257. What involves deciding what work will can be harmful to the diabetics.Which di-
be done and how it will be accomplished? mension of business environment is high-
A. Organizing lighted here?
NARAYAN CHANGDER
258. The management function that monitors
the work effort: 263. Lorna Smith starts a business. Her busi-
ness buys a building for $35, 000 cash
A. Directing
that her real estate agent says is worth
B. Planning $50, 000. The business records the build-
C. Controlling ing as a $50, 000 asset, because Lorna be-
lieves that’s the real value of the building.
D. Organizing What has she violated?
259. Which factor is not included in Internal En- A. Monetary unit assumption
vironment? B. Economic entity assumption
A. Objectives C. Cost principle
B. Policies D. Nothing
C. Public
264. An agreement between two or more com-
D. Production-Method panies to share a business project-this
business is on a limited basis for control
260. refers to negative and unfavourable
external factors that are likely to create A. Licensing
hurdles for a firm * B. Joint venture
A. Opportunities C. Franchising
B. Threats D. Infrastructure
C. Benefits
265. Which of these is bad customer
D. None of the above
A. Polite Behavior
261. Employees, managers, location and legal B. Promising something you can’t
business structure are all part of which en-
vironment? C. Understanding the customer
267. What financial statement tells the eco- 272. After new economic policy, there is a
nomic position (resources owned, debt shift from Production oriented approach to
owed) of company? approach.
NARAYAN CHANGDER
C. Literacy rates C. delegation
D. Rates of savings and investments. D. discipline
278. It includes the customers’ changing val- 283. Inflation
ues and preferences, customs could also af-
fect management practices in companies. A. Does not affect the business
A. Political Situations B. Is the general increase in the price of
goods and services
B. Economic Situations
C. Is an increase in the petrol price
C. Sociocultural Situations
D. Is decided by parliament
D. Technological Situations
279. A businesses ability to be profitable for 284. Which of the following are advantages of
this generation and the next, without dam- a bricks and mortar business model?
aging natural resources is known as: A. Products can be displayed.
A. Sustainability B. Customers can speak on an online chat
B. Flexibility with employees.
C. Organisational design C. High overhead costs.
D. Hierarchy D. The backroom can be used as a hang-
out
280. Owners/Managers, Employees, Organi-
sation Structure and Organisation Culture 285. Influencing the supervisory body does
are part of the not include:
A. Internal Business Environment A. Auditing
B. External Operating Environment B. Following regulations
C. External Macro Environment C. Bribery
D. none of above D. Lobbying
281. Identify the characteristic of Business 286. What is the accounting equation?
Environment:The company knows the de-
A. Assets + Revenue = Equity
mand for these products is unpredictable
as new designs keep on coming and the in- B. Assets = Liabilities + Equity
dustry keeps changing frequently. C. Assets + Liabilities = Equity
A. Relativity D. Assets + Revenues = Liabilities + Ex-
B. Uncertainity penses
287. Which of the following are not true about for producing their goods and rendering
Singapore and Hongkong their services.
289. In this stage of the life cycle viability of 294. which statement is true about barriers to
the idea is established and product or ser- networking?
vice is ready to market and sell A. i, ii and iv
A. Seed B. i, ii and iii
B. Start-up C. all of above
C. Growth D. none of above
D. Maturity
295. Climate and terrain are two examples of
290. The operating environment surrounding conditions that influence international
the business is part of business.
A. Micro environment A. geographic
B. Macro environment B. economic
C. Near environment C. political and legal
D. Bounded environment D. cultural and social
291. Which of the following is an example of
296. What is true of a sole proprietorship?
social environment?
A. money supply in the economy A. Two or more people are joined as co-
owners
B. consumer protection act
B. Sole proprietor is personally liable for
C. The constitution of the country business debts
D. composition of family C. The business must pay business in-
come taxes
292. They are those who ensure the organiza-
tions continuous flow of needed and rea- D. Business is taxed separately from the
sonably priced input or materials required owner
NARAYAN CHANGDER
C. Low decision making.
298. Which aspects of business environment D. None of the above.
get affected when government of most of
the nations around the globe announces 304. The level of Management that makes
lockdown? strategic decisions
A. Social A. Lower
B. Economical B. Middle
C. Technological C. Top
D. All of these D. none of above
299. An overall reduction in consumer spend- 305. Legal support services can assist a busi-
ing power is known as ness with:
A. Recession A. Drawing up contracts.
B. Entrepreneurial factors B. Legal representation in court cases.
C. Socio economic issues C. Advising businesses on changes in the
D. Legislation law.
D. Putting contracts aside and ignoring
300. These days companies cannot avoid in- them
vesting in
A. Research 306. Alliance between 2 companies, bothown
a part of the company, share risks, tech-
B. Development nology and rewards
C. Research and Development A. Foreign Direct Investment
D. Employees B. Licensing
301. It is also known as business forecasting. C. Joint Venture
A. Business environment D. Internet
B. Business scanning E. Export
C. Business prediction 307. Which of the following is not a problem
D. Business solving technique?
NARAYAN CHANGDER
D. Finding Value-added C. A greenfield investment
D. A brownfield investment
319. Privatization was done by
325. When did Inctorems start being used in
A. Selling stakes in loss making PSUs
international trade?
B. Sale of partial interest in other PSUs
A. In 2020
C. Strategic sale of PSUs
B. In 1980s
D. All of these
C. In the 21st century
320. Culture has strong influence in D. Before the Second World War
A. Eastern countries
326. This is a meaningful and unforgettable
B. Western countries statement that captures the essence of the
C. Developed countries brand.
D. None of these A. Product Naming
B. Unique Selling Proposition
321. Any activity which slows or outright
blocks the free exchange of goods and ser- C. Branding
vices between nations. D. Tagline
A. Voluntary Trade 327. Choose the right step of process business
B. Specialization environment assessment
C. Currency Exchange A. Scanning, monitoring, forecasting,
making an assessment
D. Trade Barrier
B. Scanning, forecasting, monitoring,
322. Following is not a general force environ- making an assessment
ment:
C. scanning, monitoring, making an as-
A. political environment sessment, forecasting
B. social environment D. Forecasting, scanning, monitoring,
C. competitors environment making an assessment
D. Economic environment 328. If one company takes over another com-
pany (the purchase of one company by an-
323. When a product is bought from the global other) and establishes itself as the new
market, it is owner (no new company is formed) what
A. a domestic purchase is type of the corporate’s strategy?
B. a domestic transaction A. joint venture
333. Which of the following statement best de- 338. The date of “Month Ended January 31,
scribes the policy of Liberalization? 2020” should NOT appear on which finan-
cial statement?
A. Abolition of licensing requirement in
most of the industries A. Income Statement
NARAYAN CHANGDER
340. A firm should make efforts that it has A. Scientific Work
type of customers? B. Profit
A. 1 C. Religion
B. 2 D. Education
C. 3
346. Ms. Payal ventured into her business of
D. Many
making different types of pickles. She got
341. An opportunity is set of circumstances a good response in the nothern part of In-
that a person can perceive as dia but the product was not accepted in
the southern states, as they have yet not
A. a way to make money
developed the taste of pickle in mustard
B. a way to gett rich quick oil.Identify the feature of business envi-
C. an avenue to success ronment.
D. none of above A. Inter-relatedness
B. Uncertainity
342. Liberalisation signifies:
A. INTEGRATION AMONG VARIOUS C. Dynamic
ECONOMIES OF WORLD D. Relativity
B. REDUCED GOVERNMENT RESTRIC-
347. How many factors make up the Internal
TIONS & CONTROL
Environment
C. POLICY OF PLANNED DISINVEST-
A. 6
MENT
B. 5
D. NONE OF THE ABOVE
C. 4
343. What is an important resource that in-
cludes facts, statistics, and opinions? D. 3
349. is not a branch of New Economic Pol- 354. What helps the business to find employ-
icy. ees who know how to do the necessary
work?
C. Privatisation B. Organizing
D. Globalisation C. Planning
D. Controlling
350. Location, climate, terrain, waterways,
and natural resources refer to which fac-
355. A public listed company has which of the
tor of the international business environ-
following features:
ment?
A. Unlimited liability and an unlimited
A. geographic
number of shareholders.
B. economic
B. Limited liability and a limited number
C. political and legal of shareholders
D. cultural and social C. Limited liability and an unlimited num-
ber of shareholders.
351. This type of economy exist when what
is produced and consumed is based on the D. Unlimited liability and limited number
combination of the decisions made by indi- of shareholders
vidual consumers and businesses
356. Demonetization had direct impact on
A. Traditional
A. Social environment
B. Market
C. Command B. Political environment
D. Staffing B. Investors
C. Company manager
353. When an employee has a grievance
and the grievance has not been resolved D. The IRS
through internal procedures or trough hav-
ing a middle man and an objective party 358. Which of the following is not an impact
needs to make the final decision of economic policy changes?
359. HUL and several other FMCG companies 364. The owners’ claims to the assets of the
launched small sachets of shampoo and business are called:
other products according to the needs of A. Equity
the customers.
B. Debt
A. enables firm to identify opportunities
C. Return on assets
and first mover advantage
D. Expenses
B. Helps in tapping useful resources
365. We record transactions in US dollars and
NARAYAN CHANGDER
C. Helps in assisting in planning and pol-
icy formulation ignore change in value of the dollar over
time. We’re following:
D. It helps in improving performance
A. The cost principle
360. Following is not the dimension of the busi- B. The economic entity concept
ness
C. The monetary unit assumption
A. political environment
D. The going concern assumption
B. social environment
366. strategies of effective networking
C. privatization
A. come late
D. economic environment
B. follow up after event
361. A business which believes that a success C. spamming customer
story in one country can translate to all
D. ask about personal
other countries in which it operates is
A. Polycentricity 367. Swachcha bharat abhiyaan started by bjp
government is a part of
B. Ethnocentricity
A. Legal environment
C. Geocentricity
B. Social environment
D. Egocentricity
C. Political environment
362. Who takes vision one step further and D. Economic environment
makes it happen?
368. Business has control over the MACRO
A. Mid Level or Middle Managers Environment
B. Top Level or Executive Managers A. Complete
C. First Line or Supervisory Managers B. Some Control/influence
D. none of above C. No
NARAYAN CHANGDER
A. Managerial function C. Destruction of property
B. Economic function
D. Management control
C. Promotional function
D. None of these 387. Functions of management include:
A. Plan
382. Customer support
B. Organize
A. Draws in business
B. Scares people in C. Staff
391. Identify out of the LPG, which one is 397. Nike is an example of what
highlighted:Lifting of unnecessary controls
A. Partnership
over the firms.
B. Privatization C. Corporation
C. Globalization D. LLC
D. None
398. What is a major reason why many US
392. The largest trading market in the world companies are corporations?
is the A. Life of corporation is limited by death
A. international investment market. of owner
B. long-term capital market B. Stockholders have limited liability for
C. U.S. stock market corporate debts
D. foreign exchange market C. Corporation is usually managed by the
owners
393. Following is not the features of business
environment: D. Most corporations are small-or
medium-sized
A. Totality of external forces
B. dynamic nature 399. Which of the following was not one of
C. industrial policy the reasons for introducing New Economic
Policy?
D. uncertainty
A. Increasing fiscal policy
394. Which of these is not a key office activity
B. Fall in price level
A. Deleting Information
C. Gulf Crisis
B. Searching for information
C. Managing Information D. Poor performance of public sector
NARAYAN CHANGDER
D. None of these
403. An interest groups that try to exert in-
fluence on the organization’s decisions or 408. Language, family, religion, customs, tra-
actions. ditions, and food refer to which factor of
the international business environment?
A. Stakeholders
A. geographic
B. Pressure Groups
B. economic
C. Suppliers
C. political and legal
D. Employees
D. cultural and social
404. Which one of the following statements
about the impact of technological develop- 409. means the external environment
ments is not true? trends and changes that will hinder a
firm’s performance.
A. Technology developments have sup-
ported corporate delayering A. Opportunities
414. Who pays the taxes in an LLC 419. Influences that come from within the busi-
ness are in the
A. The Business
A. macro environment
B. The Customers
B. external environment
C. Owner
D. The Government C. operating environment
D. internal environment
415. R & D stands for
A. researched and developed 420. It is the degree to which a society empha-
B. researching and developing sizes short-term thinking versus greater
concern for the future or long-term think-
C. researching and development ing.
D. research and development
A. Uncertainty Avoidance
416. Purchasing the right to use a company B. Individualism-Collectivism
name or business process in a specific way
ex. McDonald’s, Burger King, KFC and C. Time Orientation
Pizza Hut * * D. Power Distance
A. Licensing
421. Religion and language are two examples
B. Joint venture
of conditions that influence interna-
C. Franchising tional business.
D. Infrastructure A. political and legal
417. Technology, education, inflation, ex- B. cultural and social
change rate, and infrastructure refer to
C. geographic
which factor of the international business
environment? D. economic
NARAYAN CHANGDER
D. None A. Liberalization
B. Privatization
423. is not a feature og business environ-
ment. C. Globalization
A. Relativity D. None
B. Complexity
429. A distinct legal entity formed by complet-
C. Uncertainty ing required legal documents in a specific
D. Employability state.
432. Involves selling a good or service in an- 437. Managers need to be able to communi-
other country with a limited adaptation, cate, interact, and build relationships best
there’s no need to invest in factories describes what type of skills?
433. Following are the elements of political en- 438. Vista started the year with $130, 000 of
vironment: assets and $45, 000 of liabilities. During
A. Educational system and literacy rates the year, they had $110, 000 of revenues
and $80, 000 of expenses. The owner
B. family structure
made no additional contributions but took
C. caste and occupational structure $55, 000 of withdrawals. How much was
D. None of the above owner’s equity at the end of the year?
441. Which of the following dimensions of 446. The key factors that affect a country’s
business environment includes legisla- level of economic development include all
tion’s passed by government authorities? of these EXCEPT:
A. Social environment A. Agricultural Dependency
B. Legal environment B. Literacy Level
C. Economic environment C. Unemployment Rate
D. Technological environment D. Technology
NARAYAN CHANGDER
E. Political environment 447. Decision making is decentralised and key
personnel need to be recruited from the na-
442. The owner makes a withdrawal from her tion being targeted is a feature of
company. How is the accounting equation
affected? A. Polycentric
B. Geocentric
A. Assets increase, liabilities decrease
C. Ethnocentric
B. Assets, liabilities, and equity all stay
the same D. none of above
C. Assets decrease, equity increases 448. Examples of external environment; ex-
D. Assets decrease, equity decreases cept:
A. Fashion
443. It is a process by which compromise
or agreement is reached while avoiding ar- B. Organization Structure
gument. C. Political
A. Questioning skills . D. Competition
B. Speaking skills 449. Which of the following is correct
C. Negotiating skills A. Growth is better than development
D. Argument skills B. Development is the end and growth is
means to
444. What is one factor of the external oper-
ating environment of a business? C. Growth is the end
D. None of these
A. Customers
B. Competitors 450. Subsidies are part of which environ-
ment?
C. Suppliers
A. Political
D. Interest Groups
B. Social
E. All of the above
C. Economic
445. are all of a business’s employees. D. Legal
A. Financial Resources
451. How many factors make up the Operat-
B. Material/Information Resources ing Environment?
C. Human Resources A. 3
D. None of the Above B. 4
NARAYAN CHANGDER
E. Yelling at the customer
C. Controlling
D. Management Function 469. Following is not the dimension of the busi-
ness environment
464. Following are the elements of social envi- A. political environment
ronment:
B. social environment
A. Educational system and literacy rates
C. legal environment
B. family structure
D. nature
C. caste and occupational structure
470. what are the five forces model?
D. all of the above
A. formal, informal, referral, industrial
465. Legal rules and regulations relevant to and online business
business are included in environment
B. political-legal, economic, technologi-
of business.
cal, socio-cultural & networking
A. legal
C. competitive rivalry. threat of new en-
B. political try, supplier power, buyer power & threat
of substitution
C. economic
D. plan the network, build, nurturning,
D. technological
maintain and record
466. External environment can be broken into: 471. Relaxing the restrictions and controls im-
A. 4 posed on Business and industry means *
B. 3 A. Globalisation
C. 2 B. Liberalisation
D. 1 C. Privatisation
D. All of the above
467. A process of making a new product to be
sold to the customers. 472. Expand EODB
A. Product Analysis A. Ease of Doing Business
B. Product Conceptualization B. Ease of Doing Banking
C. Product Development C. Easy Office Database
D. Product Implementation D. None of these
A. (i) and (iii) 488. ‘Colour television wiped out the market
for black & white television.’ which di-
B. (i) and (iv)
mension of business environment is high-
C. (ii) and (iv) lighted in the given statement?
NARAYAN CHANGDER
D. (ii) and (iii) A. Technological Environment
484. Which organization type of difficulty em- B. Legal Environment
ploying managers C. Social Environment
A. Corporation D. Economic Environment
B. LLC 489. Smith Company pays $300 cash to an em-
C. Partnership ployee for this week’s wages. The $300
paid by Smith is a(n):
D. Sole Proprietorship
A. Revenue
485. ACME receives money from the owner,
B. Owner’s draw
Mr. R. Runner. The two accounts involved
are: C. Expense
A. Cash and Runner, Capital D. Liability
B. Runner, Capital and Accounts Payable 490. What is the logical process of coordinat-
C. Runner, Capital and Accounts Receiv- ing resources, such as employees, in order
able to accomplish an organization’s goals?
503. Sourcing money from the business 508. What does PEST mean?
owner’s personal finances is which of the A. Politics, Economy, Social, Technology
following sources of finance?
B. Politics, Economical, Social, Technol-
A. Equity capital. ogy
B. Debt capital. C. Political, Economic, Sociocultural,
C. Grant. Technological
D. Overdraft capital. D. Politicians, Economist, Socialist, Tech-
NARAYAN CHANGDER
nologist
504. Although managers don’t perform the
same tasks as their employees, they still 509. Which of the following does not charac-
need to understand certain aspects of the terize the business environment?
business is an example of what? A. Uncertainty
A. Interpersonal Skills B. Employees
B. Conceptual Skills C. Relativity
C. Technical Skills D. Complexity
D. All the Above
510. What does the P in PESTEC stand for?
505. “Increase in use of mobile phones and A. Political
iPods instead of papers and radio” refers
B. Party
to an example of key component of gen-
eral environment of business environment. C. Profit
Identify the component of business envi- D. Partial
ronment.
511. are all of the sources of money avail-
A. Political environment
able to the business.
B. Legal environment
A. Material Resources
C. Economic environment
B. Financial Resources
D. Technological environment
C. Information Resources
506. In this stage, the needs of the target mar- D. Human Resources
ket are identified, reviewed and evaluated
512. This type of economy exist when the gov-
A. Concept Development
ernment decision-makers determine what
B. Economic Analysis goods and services are needed and how
C. Project Development and when they will be produced.
D. Refine Specification A. Traditional
B. Market
507. Select which ONE of the followings is
GAP 2 C. Command
A. Treated as a key player D. none of above
B. Kept satisfied 513. is not a feature of demonetization.
C. Kept informed A. Elimination of Corruption
D. none of above B. Elimination of Counterfeit currency
518. How many process of business environ- 523. Ethnocentricity can be defined as the
ment assestment? A. scientific description of individual hu-
A. 1 man societies
B. systematic study of an ethnic group’s
B. 2
religious core
C. 3
C. merging of all ethnic practices into one
D. 4 homogeneous culture
D. belief that one’s own ethnic group or 529. what are the barriers in networking?
culture is superior to that of others A. bad manners and speak the truth
524. Identify out of the LPG, which one is high- B. lack of preparation and research and
lighted:NDPL and BSES instead of Delhi be discipline
Vidyut Board C. lack of knowledge and making empty
A. Liberalization promises
B. Privatization D. bad manners and speak confidently
NARAYAN CHANGDER
C. Globalization 530. “One of the features of business environ-
ment states that something which is new
D. None
today, may become outdated or obsolete
525. Components of Market Environment after sometime.” identify the feature.
A. Customers A. Interrelatedness
B. Dynamic
B. Regulators
C. Complexity
C. Employees
D. Relativity
D. Government
E. Competitors 531. Too much regulation of business will
cause
526. It is a form of business organization that A. Loss of investments
is considered by law to be a unique entity,
B. Loss of employment
separate from those who own it.
C. Regional imbalances
A. Partnership
D. All of these
B. Corporation
C. Non-Profit Corporation 532. A sole trader business structure consists
of
D. Sole Proprietroship
A. only one owner
527. The condition in business environment B. up to 20 owners
keep changing as it is
C. shared decision making
A. External environment D. limited liability
B. Complex
533. A back up plan made in advance I saw
C. Dynamic known as
D. None of the above A. An ad hoc plan
NARAYAN CHANGDER
545. includes the activities of three political in- D. Technological Environment
8. If a country has a highly eductated popula- 13. Any activity that seeks profit from selling
tion, advanced technology, and focuses on goods and services to others.
international business and foreign trade,
11. When a country’s imports are greater than 17. If nations limit trade in of clothing who will
its exports, it is known as a: benefit?
19. Which of the following documents is not re- B. The measure of the amount of money
quired in connection with an import trans- a country owes to other countries.
action? C. The measure of the output of products
A. Bill of lading. created within a country.
B. Shipping bill. D. none of above
C. Certificate of origin. 24. In 2018, China announced a 25 percent tax
D. Shipment advice. on $16 billion worth of US-made goods, in-
NARAYAN CHANGDER
cluding vehicles and crude oil. What type
20. a risk associated with the sale and accom- of trade barrier did China use?
panying transactions between two foreign
A. import quota
markets
B. import tax (tariff)
A. Credit/Sale Risk
C. embargo
B. Risk
D. export quota
C. Economic Risk
D. Legal Risk 25. What is a benefit of Global Sourcing?
A. Environmental factors
21. What is a trade deficit?
B. Cost Efficiency
A. When the value of exports exceeds the
value of imports C. Weak legal environment
D. Risk of creating competitive
B. when the value of imports exceeds the
value of exports 26. This word comes from the base “busy” +
C. when the values of imports and ex- ness, or the act of being busy with money,
ports are equal financial, transactions, sales, and purchas-
ing.
D. when the value of imports for one na-
tion is greater than the value of imports A. Quota
for another nation B. Resource
22. Gross Domestic Product (GDP) is: C. Currency
A. The measure of the amount of money D. Business
a country owes to other countries.
27. The difference between imports and ex-
B. The measure of the output of products ports is called
created within a country.
A. Balance of Power
C. The measure of the difference be- B. Balance of Trade
tween what a country sells versus what a
country buys from other countries. C. Trade Deficit
D. none of above D. Loss
23. Foreign debt is: 28. Which of the below tends to be narrowly
focused on short term objectives?
A. The measure of the difference be-
tween what a country sells versus what a A. Strategic planning
country buys from other countries. B. proactive planning
B. global manufacturing 35. LVMH uses all of the following entry meth-
ods in its international operations except
C. domestic marketing
D. market segmentation A. acquiring small foreign firms
30. Which item was our most valuable export B. entering licensing agreements
to Japan in 2014? C. establishing franchises
A. Beef D. exporting products
B. Coal 36. Capitalistic, communistic and Mixed are
C. Cheese the types of
39. To lose value. For example, if you bought a 44. One potential advantage for a country of
new Toyota Corolla in 2001 for $30, 000, encouraging a multinational business to
the value of the car decreased and you can set up is that it will:
now only sell it for $11, 000. A. always create more jobs than might be
A. Ethics lost
NARAYAN CHANGDER
B. Translate B. keep all of the profits made within the
country
C. Depreciate
C. not compete with the existing national
D. Appreciate
businesses
40. To discuss a deal or problem in the hope of D. pay taxes to the government
reaching an agreement.
45. A convenience store gave the rights to
A. Consumer
a company in Mexico to sell its products
B. Trade barrier and services. This is an example of which
C. Negotiate global marketplace main entry mode?
D. Market A. Franchising
B. Joint Venture
41. When doing a creditability study of your
counterpart, which of the following is not C. Licensing Agreement
included in the creditability report? D. none of above
A. capital held 46. A system of learned, shared, and unifying
B. business scope beliefs, values, and assumptions is known
as
C. executive’s hobbies
A. Culture
D. credit status
B. Collectivism
42. Which is not an Indian Multinational Com-
C. Individualism
pany?
D. Values
A. Asian Paints
B. Unilever 47. If a company is headquartered in Taiwan,
then Taiwan is the company’s
C. Piramal
A. host country
D. Wipro
B. home country
43. In 1979, the Shah of Iran was overthrown C. dominant country
and a new government was established.
This government immediately seized con- D. competitive country
trol of all US companies and assets in Iran. 48. A customer service representative is a
This is an example of product created by what type of re-
A. Privatization source?
B. Expropriation A. Capital
51. Which of the following is NOT a key fea- B. serving domestic and international
ture of MNCs? markets from the same production facili-
ties
A. A large amount of assets, including
C. serving only domestic markets
both capital and money
D. bargaining with distributors to drive
B. Access to highly qualified managers
up the product costs
and professionals
C. Limited influence over government de- 56. When visiting another country for busi-
cision making ness, you may need a(n) to help you
communicate in the other language
D. An ability to exploit economies of scale
and lower average costs with expansion A. translator
E. Significant advertising and marketing B. sign-language interpreter
budgets C. local citizen
D. Wakeel
52. Which of the following is true about mis-
sion statements? 57. Religion is an element of the compo-
A. defines a market oriented purpose of nent of the international business environ-
an organization ment.
B. provides direction & amp; inspires in- A. Geographic
dividuals B. Cultural
C. commits resources C. Economic
D. All of the above are true D. Political
58. All of the following are potential benefits 63. An organization assisted two countries
of entering a new market except on settling a trade disagreement on the
A. eliminating synergy with other opera- amount of bananas to be traded. This
tions action is an example of assistance pro-
vided by which international trade organi-
B. lowering manufacturing costs zation?
C. limiting competitors’ profits A. World Trade Organization
D. gaining new technology B. Free Trade Zones
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59. a risk which results in the decline of a C. Common Markets
company’s economic value from currency D. NAFTA
movements, which causes a loss in com-
petitive strength 64. Organization architecture include the fol-
lowing EXCEPT
A. Risk
A. control systems and incentives
B. Economic Risk
B. organizational culture
C. Exchange Rate Risk
C. market conditions
D. Cred/Sale Risk
D. processes
60. When British Petroleum ships crude oil
65. A product a seller is selling in a different
from its storage facilities in Kuwait to its
country is considered:
Australian subsidiary, has occurred.
A. Import
A. indirect exporting
B. Export
B. direct exporting
C. Trade Barrier
C. an intracorporate transfer
D. None of these
D. an intercorporate transfer
66. A French wind power company gives an
61. What will you learn when socializing with Indonesian company the right to produce
other persons in society in international and sell wind turbines in return for a roy-
business context alty fee on every unit sold. Which busi-
A. social rules, behavioral patterns ness practice is this an example of?
B. personal habits, values A. acquisition
C. Communications B. licensing
77. A rule or law that slows or prevents trad- C. Voluntary export restraints
ing with other nations.
D. Administrative policies
A. Trade barrier
B. Import 82. When determining the comparative advan-
tage, one must determine
C. Export
D. International A. Specialization
B. Opportunity cost
78. The procurement of selected value-adding
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activities, including production of interme- C. Absolute Advantage
diate goods or finished products, from in-
D. none of above
dependent suppliers.
A. Outsourcing 83. Four main stages in product life cycle the-
B. Offshoring ory:
C. Imports A. Introduction-Maturity-Decline-Growth
D. Global Sourcing B. Introduction-Growth-Decline-Maturity
79. Toyota and GM created a joint venture C. Introduction-Growth-Maturity-Decline
called NUMMI because Toyota wanted to
learn about how to deal with labor and D. Introduction-Maturity-Growth-Decline
parts suppliers in the U.S. market while
GM wanted to observe Japanese manage- 84. What is one of these choices as practical
ment practices. What benefit of strategic actions to embrace more Corporate Social
alliances were Toyota and GM primarily Responsibility & Sustainability?
seeking? A. Accruing environmental Assets
A. ease of market entry B. Hiring more experienced sustainability
B. shared risk managers
C. shared knowledge C. Build firm’s capabilities to boost com-
D. synergy munity and environment
80. Check all that apply. What are three for- D. None of them
mal trade barriers?
85. When an exchange rate of a currency de-
A. Quotas preciates, the following will be likely to
B. Tariffs happen:1) import prices will fall and ex-
C. Embargoes port prices will rise2) export sales will fall
and import purchases will increase3) ex-
D. Infrastructure port prices will fall and import prices will
81. The demands that some specific fraction rise4) prices of all products will not change
of a good be produced domestically is one A. 1
of the government intervention in interna-
tional trade in the term of B. 2
86. Which of the following is an element of the C. A trade agreement between the US,
comparative advantage principle? Canada, and Mexico to reduce trade bar-
riers.
NARAYAN CHANGDER
A. International business
A. Phuong Linh, Nguyen
B. Global economy
B. Nguyen Thi Phuong Linh
C. Domestic business
C. Nguyen Thi Huong Linh D. none of above
D. Nguyen Phuong Lien
102. When traveling to Saudi Arabia, you need
97. The key effects on a country’s level of eco- a to enter the country.
nomic development are A. Travel agent
A. literacy level. B. Wakeel
B. technology. C. Travel guide
C. agricultural dependency. D. Interpretor
D. religion.
103. A belief that products should be free to
98. a risk of politically motivated interference move from country to country without bar-
of a foreign government riers or obstacles.
A. High Dependency Risk A. Quota
B. Political Risk B. Entrepreneur
99. Which is NOT a trade remedy under the 104. If the United States hosts a six-month-
WTO? long World’s Fair and it attracts over a
million tourists from other countries, the
A. Countervailing Duties revenue from this World’s Fair would be
B. Antidumping Duties included in its:
C. The Buy American Act A. balance of trade
D. Safeguard measures B. balance of payments
C. GDP
100. Individuals should most likely study inter-
national business to D. none of above
A. comply with graduate school certifica- 105. Which theory listed below is useful in de-
tion requirements ciding which mode of entry to use when
B. ensure that an employer has a global entering foreign markets?
online presence A. ownership advantage theory
NARAYAN CHANGDER
C. All of these
B. is the major factor for international
D. Growing income inequality and per-
business.
sonal stress
C. is among the major factors for interna-
116. A firm benefits by basing each value cre- tional business.
ation activity it performs at that location-
where economic, political, and cultural con- D. is not a cause for international busi-
ditions, including relative factor costs, are ness.
most conducive to the performance of that
121. What is classical theory?
activity. Firms that pursue such astrategy
can realize: A. It is from the perspective of a country.
A. differentiation. B. It is from the perspective of a firm.
B. location economies. C. Both A and B
C. vertical integration. D. none of above
D. horizontal integration
122. A definition of a multinational business
117. is the making, buying and selling of is one that:1) has a foreign sounding
products within a country. name2) imports goods from one country
and exports them to another one3) ex-
A. International business
ports goods to many different countries4)
B. Global economy has factories or operations in more than
C. Domestic business one country
D. none of above A. 1
B. 2
118. The US exports the most products to this
country: C. 3
A. China D. 4
B. Japan
123. Why do companies decide to be multina-
C. Canada tional
D. England A. Entering a new country gives the busi-
ness a new market
119. Which of the following is not true regard-
ing culture? B. To reduce production costs
A. Culture is static C. Gain trade barriers
B. Culture is evolving D. To completely avoid tax liability
124. A society’s culture has a strong influence 129. One possible opportunity for a business
on business activities. Which of these is as a consequence of globalisation is:1)
an example of a cultural influence? able to buy a wider range of imported ma-
128. A US company can obtain political risk in- 132. What is it called when business trans-
surance on an overseas subsidiary or in- actions take place between two or more
vestment from countries outside their political bound-
A. The US Dept of Agriculture aries?
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golf course that could be played year A. 4
round would need to consider which com- B. 5
ponent of the international business envi-
ronment? C. 6
154. What is the first step in selecting a for- 159. A person living in Canada buys a product
eign market? made in Germany. Example of:
A. assessing market potential A. Domestic Business
B. monitoring major markets B. International Business
C. evaluating host country’s trade poli- C. Home Country
cies D. Host Country
D. assessing general legal and political
NARAYAN CHANGDER
environments 160. Members do away with duties and other
trade barriers-they allow companies to in-
155. When the value of export is greater than vest freely in each member’s country *ex.
the value of import, it is called ? EU (European Union)
A. Trade surplus A. Free-trade zones
B. Trade deficit B. Free-trade agreements
C. Protectionism C. non-tariff alliances
D. none of above D. Common markets
156. A multinational corporation operates in a 161. A particular number that an export firm
businesss environment. needs to have is known as-
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crease output in their own countries
A. shared management agreements
A. 1
B. assigned arrangements
B. 2
C. delegated arrangements
C. 3
D. consensual arrangements
D. 4
175. Profit growth can be achieved through
180. the money a country owes another coun-
try
A. increase cost
B. decrease cost A. GDP
183. A good is a product that you can see 188. Free international trade’ means that:
and touch. A. goods can be transported between
193. Country will produce only ONE product 198. A ban on trade with another country for
that it has absolute advantage. This refers one or all of its goods.
to:
A. Embargo
A. Absolute advantage
B. Free trade
B. Comparative advantage
NARAYAN CHANGDER
C. Market
C. Efficiency
D. Tariff
D. Specialization
194. The concept that all countries depend on 199. A(n) statement defines the purpose
each other of an organization.
A. Individualism A. Vision
B. Global dependence B. Mission
C. International Business C. Strategic
D. Inter-relational business D. Goal
195. Governments privatize their state- 200. Country risk is considered similar to
owned companies to
A. political risk
A. Provide tax incentives to their export-
ing companies B. commercial risk
213. Which of the following NOT example of produce using fewer resources than an-
international company? other country.
A. Alex Minishop A. absolute advantage principle
B. IBM B. comparative advantage principle
C. Google C. factor proportions theory
D. international product cycle theory
D. Nestle
219. Stopping the export and import of a prod-
NARAYAN CHANGDER
214. . A Customer Service Representative uct is known as?
is a product created by what type of re-
source? A. Tariff
B. Embargo
A. Capital
C. Quota
B. Land
D. Deal
C. Labor
220. Which of the following is a common activ-
D. none of above
ity of MNCs?
215. Treaty that allows free trade among ma- A. training of international managers
jor North American countries B. buying resources in various countries
A. NAFTA C. inventing goods in a variety of coun-
B. NATO tries
C. UN D. establishing foreign exchange rates
224. The government takeover of a foreign- 229. The kind of trade that is limited geo-
owned business is called graphically within a country. It involves
commercial exchanges that are only done
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C. efficient market B. Organic growth
D. externally convertible market C. Economic growth
235. Which of the following is one of the two D. Expansion
types of competitive pressure that affects
240. The integration of markets, nation-
the ability of multinational enterprises to
states, and technologies in a way that
compete in the global marketplace?
is enabling individuals, corporations, and
A. pressure for price increases nation-states to reach around the world
B. pressure for local responsiveness farther, faster, deeper, and cheaper than
ever before is referred to as
C. pressure for value creation
A. international business organization
D. pressure for increased profitable
B. market internationalization
236. There are a limited number of car manu-
facturers in the United States due to the C. economic integration
capital requirements involved in producing D. globalization
automobiles. What type of competitive
situation would this be characterized as? 241. It involves selling locally made products
in foreign countries,
A. oligopoly
A. Importing
B. pure competition
B. barter
C. monopoly
C. exporting
D. monarchy
D. none of above
237. Which of the following scenarios is likely
to cause the value of a country’s currency 242. The most likely reason why some govern-
to rise? ments impose tariffs on imported goods is:
A. prolonged inflation A. to reduce the rate of inflation
B. sudden change in government B. to increase employment in foreign
countries
C. increased demand for the nation’s
products and currency C. to reduce the Balance of Payments
D. higher interest rates D. to increase output in their own coun-
tries
238. are tangible or intangible resources
owned by a firm which grant it a competi- 243. Why companies engage in international
tive advantage over its industry rivals. business?
A. Ownership advantages A. To expand sales
C. the ability to trade products that are C. there will be less choice and variety for
more durable than other countries their consumers
D. the ability to trade products outside of D. they will tend to produce on a small
one’s border scale and this will raise costs
254. Which 3 of the following are exports?
259. A company is worried that about ex-
A. US cars sold in Europe
change rate would need to consider which
B. Nebraska beef sold in Japan component of the international business
NARAYAN CHANGDER
C. Brazillian bananas sold in Canada environment?
D. Saudi Arabian oil sold in the US A. Political
255. This is a question of encouragement, try B. Environmental
to come to an end. What color is the black
C. Economic
cow?
A. Yellow D. Social
B. Dairy cows are white and black
260. The British term for the trading of tangi-
C. Black ble goods is
D. Vietnamese beef will usually be brown-
A. visible trade
ish yellow
B. invisible trade
256. The NFL allows your company to sell
products that have sports team emblems C. merchandising
on apparel in your store for a fee. This is
an example of which global marketplace D. service franchising
main entry mode?
261. The value of a currency in one country
A. Licensing Agreement
compared with the value of another is
B. Franchise called the
C. Joint Venture A. balance of payments
D. none of above
B. exchange rate
257. The concept of face translates roughly to
C. inflation rate
A. how someone looks
D. currency
B. duty, sincerity, and loyalty
C. honesty, ethics, and morals 262. A summary of an economy’s transaction
D. honor, good reputation, or respect with the rest of the world for a specified
period of time.
258. One possible disadvantage to businesses
of globalisation is that: A. Summary
A. all products will become more expen- B. Balance of Trade
sive
C. Statement
B. there will be more international com-
petition D. Balance of Payments
264. To make products by hand or machinery. 269. The difference between a country’s total
A. Resource exports and total imports is called the
A. foreign debt
B. Manufacture
B. balance of trade
C. Translate
C. trade surplus
D. Embargo
D. trade deficit
265. Syria is banned from selling products
within other countries. This is an example 270. A is a limit that a government places
of which international trade barrier? on the quantity of a product that may be
exported or imported during a given pe-
A. Tariff riod.
B. Embargo A. quota
C. Quota B. embargo
D. none of above C. tariff
266. Of the following characteristics, the one D. divestiture.
that is not typical of a democratic system 271. A is a limit of how much of a prod-
is that uct can be brought into a country during a
A. Individuals have the freedom to own specific time.
and operate private businesses. A. quota
B. Individuals can build a small business B. tariff
into a very large business
C. law
C. The economy is usually a command
D. none of above
economy
D. Individuals may travel freely to other 272. When two countries agree to eliminate
countries duties and trade barriers on products
traded between them, they have
267. An investor wants to invest in a coun-
A. Free-trade zones
try that has a high gross national income
(GNI). Which of the following countries B. Most favored nation status
would most likely qualify as a prospect? C. A free trade agreement
A. Nepal D. none of above
NARAYAN CHANGDER
C. A buying strategy
try permits greatest degree of control over
D. A multinational strategy overseas operations?
274. If the United States placed a trade em- A. Licensing/franchising
bargo on a foreign country B. Wholly owned subsidiary
A. Quotas would be placed on all goods C. Contract manufacturing
entering the US D. Joint venture
B. No products could be traded between
the US and the foreign country 279. Individuals or groups who have a di-
rect interest, involvement or investment in
C. All businesses owned by the foreign something.
government in the US would be privatized
A. E-tailing employees
D. The US would have granted most fa-
vored nation status to this foreign country B. Coded people
C. Engaged employees
275. When an exchange rate of a currency de-
D. Stakeholders
preciates it means that:
A. one unit of it buys more of a foreign 280. Flowers should be given in uneven num-
currency than before bers and unwrapped in
B. the price level in that country has A. Korea
fallen B. Germany
C. one unit of it buys less of a foreign cur- C. New Zealand
rency than before
D. China
D. the country’s exports will become
more expensive 281. A product you buy from another country
is considered
276. A control on the amount of a product that A. export
can be imported into a country.
B. import
A. Quota
C. trade barrier
B. International
D. none of these
C. Negotiate
282. If a country trades with other countries
D. Free trade
because it has more than it needs of a cer-
277. Which is the importance of international tain product, the trade reason is:
financial management? A. Political/Historical
NARAYAN CHANGDER
294. A country that lacks ability to logistically
transport imports & exports would be con- D. religion
cerned with which component of the inter-
national business environment? 300. The WTO’s focus concerned with the high
level of tariffs and subsidies in the agricul-
A. Social tural sector of many economies is WTO’s
B. Environmental currently focusing on
C. Political A. Anti-dumping policies
D. Economic B. Market access
C. Protecting in agriculture
295. Involves buying foreign-made products
and selling them in local markets D. Protecting intellectual property
304. The difference between import tariffs 309. The smallest unit around which a busi-
and quotas is: ness develops a strategy is called a
313. In a economy, certain sectors of the 318. They developed the Factor proportions
economy are left to private ownership and Theory.
free market mechanisms while other sec-
A. Heckcher and Ohlin
tors have significant state ownership and
government planning. B. Heckscher and Olhin
A. market C. Heckcher and Olin
B. private D. Heckscher and Ohlin
NARAYAN CHANGDER
C. command 319. A subsidy is a government payment
D. mixed made:
314. A person who starts his or her own busi- A. to a domestic producer
ness in hope of earning a profit. B. to a domestic importer
A. Consumer C. to a foreign exporter
B. Currency D. to a foreign producer
C. Manufacture
320. WHAT ARE THE FACTORS WHERE DO-
D. Entrepreneur MESTIC Business AND INTERNATIONAL
BUSINESS DIFFER?
315. Identify the first step in the export
procedure- A. CONSUMER
A. Receipt of enquiry B. FREE TRADE
B. export licence C. CURRENCY
C. intent D. PRODUCT AND PACKAGING
D. production of goods 321. When a group of countries join together
316. What is it called when the government to eliminate duties and other trade barri-
of a nation places a restriction on the im- ers, allow companies to invest freely in
port of certain products from certain coun- each other’s country, and allow workers
tries? to move freely across borders, what has
been established?
A. boycott
A. most favored nation status
B. trade embargo
B. free trade agreement
C. tarriff
C. free trade zone
D. exappropriation
D. a common market
317. Which of the following decisions is typ-
ically centralized at a firm’s headquar- 322. Australia’s top two way trading partner
ters? is as of 2014
A. Production decisions A. Singapore
B. Human resource management B. Japan
C. Marketing decisions C. South Korea
D. Overall firm strategy D. China
324. A person who buys products or services. A. Protecting jobs and industries
A. Consumer B. Strategic trade policies
B. Currency C. National security
C. Culture D. Furthering foreign policy objectives
D. Negotiate
330. The following factor does not differenti-
325. In absolute advantage theory, with spe- ate international business from domestic
cialization, total world output will business
A. increase A. Different Currencies
B. decrease
B. Product Quality
C. remain unchanged
C. Product Mobility
D. fluctuate
D. Trade Policies
326. Capital supplied by residents of one coun-
try to residents of another is known as 331. When an exchange rate of a currency de-
A. international investments preciates it means that:1) one unit of it
buys less of a foreign currency than be-
B. host-country financing fore2) one unit of it buys more of a for-
C. international franchising eign currency than before3) the price level
in that country has fallen4) the country’s
D. domestic inversion financing
exports will become more expensive
327. These are typically found in airports & A. 1
seaports and do not follow the regular
trade customs and are considered duty- B. 2
free C. 3
A. Free-trade zones
D. 4
B. Free-trade agreements
C. non-tariff alliances 332. The positive and negative ideals, cus-
toms, and institutions of a group is known
D. Common markets
as
328. Two major forces that underlie the expan- A. Beliefs
sion of globalization are falling barriers to
trade and investment, and B. Values
A. elevation of nationalism C. Assumptions
B. rise of closed economies D. Culture
333. A grants the inventor of a new prod- 338. Business attire should be
uct or process exclusive rights for a de- A. well-fitted and neat.
fined period of time to the manufacture,
use, or sale of that invention. B. bright and make a statement
NARAYAN CHANGDER
D. patent
A. Protecting a family member is some-
334. Which agreement can replace the Court of times more important than a good busi-
International Trade on duty disputes? ness decision
A. WTO B. Family members are usually promoted
B. NAFTA first in family owned business
C. FTA C. Several members of a family may work
in the same business
D. ITC
D. All of the above
335. A US company can obtain political risk in-
surance on its export shipments from 340. When countries join together to eliminate
duties and other trade barriers, allow com-
A. The US Dept of Agriculture
panies to invest freely in each other’s coun-
B. The Export-Import Bank of the United try, and allow workers to move freely
States across borders, they are said to have
C. The Overseas Private Investment Cor- A. Free-Trade Zones
poration
B. Most favored nation status
D. Free-trade agreements
C. A free trade agreement
336. Like the European Economic Community, D. A common market
MERCOSUR is an economic and polit-
ical bloc comprising Argentina, Brazil, 341. Which is the right sequence of stages of
Paraguay, Uruguay, and Venezuela. What Internationalization
level of economic integration is MERCO- A. Domestic, Transnational, Global, Inter-
SUR? national, Multinational
A. free trade zone B. Domestic, International, Multinational,
B. common market Global, Transnational
C. free-trade agreement C. Domestic, Multinational, International,
Transnational, Global
D. none of above
D. Domestic, International, Transna-
337. An export is a tional, Multinational, Global
A. Good/service brought into a country 342. Which of the following is not a disadvan-
B. Good/service sent to another country tage of exporting?
C. Good brought into a country A. vulnerability to tariffs
D. none of above B. logistical complexities
C. potential conflicts with distributors 348. What is the result when the gross domes-
D. restrictions on foreign investment tic product (GDP) of a nation is divided by
its population?
345. Examples of political risk include 350. Which of the following terms is used to
A. Trade sanctions refer to the positive or negative evalua-
tions, feelings, and tendencies that individ-
B. Expropriation uals harbor toward objects or concepts?
C. Economic Nationalism
A. customs
D. Civil Unrest or War
B. attitudes
E. All of them
C. traditions
346. What is the name of IPMI’s Platform D. values
for student that helps to develop Business
Ideation related to Start Up Incubator? 351. In Mercantilism theory, trade surplus con-
A. Investment Gallery dition is a situation where:
B. Innolab A. Export = Import
C. Duke of Edinburg Program B. Export > Import
D. Joint Degree Program C. Import < Export
347. How does centralization aid in rapid D. Holding of gold/silver
decision-making?
352. Among the factors that affect the balance
A. Less people making decision, so con- of trade figures are
clusion reached quickly.
A. Exchange rates, taxes, tariffs and
B. Less people making decision, so con-
trade measures
clusion reached over a long period of time.
B. The business cycle at home or abroad
C. More people making decision, so con-
clusion reached quickly. C. Trade barriers and agreements
D. It doesn’t aid in rapid decision making. D. Non tariff barriers
353. International nonprofit organizations are B. A German company which sells car
called components to British car makers
A. multinational corporations C. A U.S. company that builds a computer
hardware manufacturing facility in India
B. multinational organizations
D. A Swiss watch manufacturer that
C. multinational enterprises
builds a manufacturing facility in Switzer-
D. multinational nonprofits land
NARAYAN CHANGDER
354. An export can be defined as any prod- 358. is a process that establish a working
uct that is:1) made from goods bought agreement between two companies. As
from another country2) sold to another part of the agreement, one company will
country3) bought from another country4) custom produce parts or other materials on
made in another country behalf of their client. A is refer to
A. 1 A. Franchising
B. 2 B. Contract manufacturing
C. 3 C. Turnkey Project
D. 4 D. Joint Venture
359. is the process by which ideas and
355. ‘Free international trade’ means that:1)
information are exchanged; includes lan-
goods can be transported between coun-
guage, body language and facial expres-
tries free of charge2) all countries use the
sion and eye contact and physical contact.
same currency so it does not cost anything
to convert currencies3) there are no tar- A. Culture
iffs or quotas to limit trade between coun- B. Communication
tries4) businesses can produce in any coun-
C. Etiquette
try without any legal controls
D. none of above
A. 1
B. 2 360. A multinational enterprise is not acting
with social responsibility if it
C. 3
A. Installs anti-pollution controls more
D. 4 powerful than required by law
356. are purchases of foreign financial as- B. Hires host-country citizens and pro-
sets for a purpose other than control. vides training
A. Foreign direct investments C. Introduces new products that support
dominant religious beliefs of the host
B. Global business investments
D. Hires all employees from the home
C. Foreign portfolio investments country labor force
D. Indirect investments
361. Why might English be considered a uni-
357. Which of the following is an example of versal language
globalization of production? A. Everybody loves English
A. Canadian consumers who import food B. English is understood in almost every
products from Australia country worldwide
C. English is very easy to learn 367. One potential advantage for a country
D. none of above of encouraging a multinational business
to set up isthat it will:1) always create
372. What occurs when items that consumers 377. What is repatriation of profits
want and need are created in other coun-
A. The transfer of corporate money from
tries?
a foreign country
A. competitive advantage
B. A fancy way of saying debt
B. absolute advantage
C. Management of large amounts of
C. trade barrier money from an outside country
D. global dependency D. none of above
NARAYAN CHANGDER
373. NAFTA is an agreement among the U.S., 378. Modes of operations in international busi-
Canada, and Mexico primarily intended to ness as below EXCEPT
promote
A. licensing
A. environmental protection
B. domestic business
B. military defense
C. FDI
C. human rights
D. import & export
D. free trade
379. export is achieved by contracting with
374. What is a written promise from a bank to brokers located in the local market of the
make a payment after verifying that some- company
one has met certain stated conditions?
A. Export Indirect
A. a bond
B. Export Direct
B. letter of credit
C. Import Direct
C. long-term financing
D. Import Indirect
D. short-term financing
380. Offering an item, money or other consid-
375. Which factors related to the foreign coun- eration to provoke unethical actions by re-
try will affect the way of negotiation? ceiver.
(multiple correct answers)
A. Bribery
A. ecnomic
B. Pawnshop
B. infrastructure
C. Engaged employees
C. political system
D. Stakeholders
D. legal system
381. Which of the following is characteristic of
376. Which of these are not an Multinational globalization of markets?
Company.
A. lack of skilled labor
A. Apple Inc
B. conservatism
B. BP
C. declining trade barriers
C. Unilever
D. diminishing gap between the rich and
D. Greggs the poor
A. Currency C. Values
393. A company that is worried about the 398. International corporations have
norms and customs of a country would rapidly
need to consider which component of the
A. been
international business environment?
B. grown
A. Environmental
C. gone
B. Social
D. none of above
C. Economic
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D. Technological 399. Which strategy is make sense when there
are low cost pressures and low pressures
394. A three-country trade agreement negoti- for local responsiveness?
ated by the governments of Canada, Mex-
A. Localization strategy
ico, and the United States that took effect
in 1989. B. Global standardization strategy
A. The UN C. Transnational strategy
B. NAFTA D. International strategy
C. NATO 400. MNC Stands for
D. IMF A. Multi-National Cooperation
395. What is Globalization B. Multi-National Corporation
A. The process of someone trying to take C. Multi-National Company
over the world D. Multi-National Collaboration
B. When we all do they same thing
401. Why is the per capita GDP is a better
C. The process by which people their measure of a nation’s economic develop-
ideas and their activities in different parts ment than overall GDP?
of the world become interconnected
A. It shows how wealthy each person in
D. Never heard of it the country is.
396. Equity comes from: B. It uses the exchange rate of the cur-
rency involved.
A. Bond issues
C. It gives a better comparison between
B. Loans
countries of different population sizes.
C. Receivables
D. It shows how the unemployment rate
D. None of above affects GDP.
397. International trade makes sense when it 402. A method of indirect or non-verbal com-
is based on munication is
A. comparative advantage A. Cultural Baggage
B. exchange rates B. Culture
C. high gold value C. Values
D. excess production D. Body Language
403. In 2014, Australia exported this item the B. potential size of market
most to Singapore. C. foreign exchange in market
C. foreign A. Geography
D. domestic B. Economic
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B. Legal markets
C. Social B. Limited presence in foreign markets
D. Technological C. Comparatively lower risks
414. The most valuable import from Japan to D. Less investment requirements
Australia in 2014 was 419. What is the BEST definition for money?
A. Rubber tyres A. anything that can be exchanged for
B. Gold good and services
C. Fuel B. coins
D. Passenger vehicles C. paper currency
D. a standard of measurement for ex-
415. Under a(n) , each partner in the joint
change
venture fully and actively participates in
managing the alliance. 420. All of the following are benefits of inter-
A. shared management agreement national business except
B. assigned arrangement A. expanded business opportunities
C. delegated arrangement B. increased sources of raw materials
D. consensual arrangement C. decreased competition
D. improved political relationships
416. The international organization that as-
sists countries by promoting economic co- 421. The WTO was established to implement
operation and maintaining an orderly sys- the final act of Uruguay Round agreement
tem of world trade and exchange rates. of
A. World Trade Organization A. MFA
B. The International Monetary Fund B. GATT
C. The International Finance Corporation C. TRIP’s
D. The International Development Associ- D. UNO
ation
422. A good or service purchased and brought
417. The government of the United States al- in from another country.
lows consumers to make decisions about A. Import
goods and services consumed. Which main B. Export
factor of the international business en-
vironment is this information about this C. Trade
country classified? D. Negotiate
433. Australia’s biggest export to China is 438. The item imported the most from
Malaysia in 2014 was
A. Iron Ore
A. Computers
B. Barley
B. Petroleum
C. Copper
C. Furniture
D. Coal
D. TV’s
434. Which of the following is not a mode of
NARAYAN CHANGDER
entry into foreign markets? 439. Ron lives in a small, isolated town in
Central Montana. There is only one hos-
A. exporting
pital within 100 miles of where he lives.
B. importing What type of competitive situation does
C. international licensing this BEST represent for the hospital?
437. Silk is a product created by what type of 442. Which of the following is a characteristic
resource? of foreign direct investment?
A. Labor A. relatively low financial investment
B. Capital B. low exposure to political risk
C. Land C. high profit potential
D. none of above D. simple management
443. Outsourcing a part of or entire production 448. Which type of situational analysis con-
and concentrating on marketing operations centrates specifically on competitor based
in international business is known as challenges and activities?
D. none of above D. 5C
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B. meets or exceeds
459. IBRD (International Bank for Reconstruc-
C. Understands tion and Development) also known as
D. hears A. EXIM Bank
B. World Bank
455. Pressures for cost reductions are great-
est when C. International Monetary fund
A. major competitors are based in low D. International Bank
cost locations
460. If I am better at all types of production,
B. differences in consumer tastes and I have the In all forms of production.
preferences A. comparative advantage
C. differences in traditional practices and B. specialization
infrastructure
C. developed nation
D. differences in distribution channels
D. Absolute advantage
456. One potential disadvantage for a country 461. Franklin Carpets engages in indirect ex-
of encouraging a multinational business to porting, so the firm sells its carpets to a(n)
set up is that:
A. jobs might be lost in existing national A. domestic customer who then sells the
businesses carpets to a foreign customer
B. tax revenue to the government will fall B. foreign customer who then sells the
carpets to a domestic customer
C. these companies never export any
products from the countries they operate C. affiliated company located in a foreign
in country
D. costs of production are likely to be high D. foreign customer through e-commerce
and this will raise prices
462. What is the main reason for shifting prof-
its from one country to another country?
457. An office building is a product created by
what type of resource? A. To benefit from a difference in tax
rates
A. Labor
B. To avoid double taxation
B. Capital
C. To benefit from investment opportuni-
C. Land ties
D. none of above D. To increase overall pre-tax profits
463. Check all that apply. List the four main 468. is the belief that national prosperity
elements of the international business en- is the result of a positive balance of trade,
vironment. achieved by maximizing exports and mini-
464. A strong Australian dollar means 469. Some barriers to trade are
A. Imports will be cheaper A. tariffs
B. Imports will be dearer B. quotas
C. Exports will be cheaper
C. laws
D. Exports will be dearer
D. all of the above
465. Which of the following statements is
not a true statement about strategic plan- 470. An agreement between more than two
ning? nations.
C. It is not especially useful in allowing a 471. The first step in preparing for negotia-
business to respond to problems. tions is ( ).
D. All of the above statements are true A. mining the critical information from dif-
ferent resources.
466. Products that are made within one’s bor-
ders, and sold overseas are known as: B. knowing a particular executive’s back-
A. International products ground, hobbies, and family status.
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A. Long term financing
threat of a new entrants.
B. Letter of credit
A. Potential entrants
C. Cash in advance
B. Substitute
D. none of above
C. Buyers
480. International business is:
D. none of above
A. all activities needed to create, ship
475. The most successful Australian export is and sell products across international bor-
ders.
A. Hugh Jackman B. making, buying, and selling products
B. Kraft Peanut Butter within a country.
C. Kingaroy Peanuts C. refers to a world economy with move-
ment of products and labor across inter-
D. Vegemite national borders.
476. What is a situation in which a company D. none of above
in Germany buys products from a company
in the United Kingdom using an intermedi- 481. Global norm is:
ary? A. when tastes/preferences of con-
sumers in different nations begin to in-
A. Free tade agreement
tersect
B. Countertrade
B. when tastes/preferences of con-
C. indirect import sumers in different nations are com-
D. direct import pletely different
C. when everything remains the same
477. a risk in which the exchange rates of ei-
and nothing changes.
ther of the two countries will fluctuate
D. when companies only sell products
A. Risk
within their borders
B. Economic Risk
482. In some countries business women should
C. Exchange Rate Risk
only shake hands if
D. Legal Risk A. a business man offers his hand first.
478. is a tax that a government places on B. it is with another business woman.
certain imported products C. she is being introduced to men and
A. Tariff women.
B. Embargo D. the business meeting is over
483. Intangible trade is related with 488. Which factor determines if a business
A. Services should be centralized?
493. Protectionism policies such as tariffs and 498. A(n) is a citizen of one country who
quotas are used because is working abroad in one of the firm’s sub-
A. The government wants to make it sidiaries.
harder for companies in other countries to A. international manager
compete with local companies
B. global citizen
B. Consumers need to be protected from
C. expatriate manager
inferior or hazardous products
D. ethnocentric manager
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C. The country needs additional revenue
D. none of above 499. Performa Invoice is issued by the-
503. Member countries agree to remove du- 508. The exchange of capital, goods, and ser-
ties and trade barriers on products traded vices across international borders or terri-
among them is an example of tories.
513. What three benefits does FDI bring to the B. Free-Trade Agreement
host country?
C. Trade Embargo
A. Brings high paying new jobs
D. Tax Holiday
B. Increases imports
C. Brings new technology 518. Company X and Company Z have estab-
lished a business arrangement whereby
D. Increases exports the two firms will cooperate for their mu-
tual benefit. Which of the following has
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514. What is the one positive direct impact for
business from enhancing their ethical be- most likely been established?
havior A. competitive advantage
A. Accruing more market shares B. licensing agreement
B. Building consumer based operation C. franchising arrangement
C. Enhancing foreign investment
D. strategic alliance
D. Enhancing corporate image
519. Companies can reduce much of the risk in
515. What was the outcome of The North global sourcing by employing:
American Free Trade Agreement?
A. Appropriate Strategies
A. non-tariff barriers to agricultural trade
between the U.S. and Mexico were elimi- B. Skillful management
nated C. Cost reduction
B. disorganization in trade between the
D. Increased benefits
U.S. and Canada
C. tariff trade would be eliminated in 25 520. Some societies have a strong belief in ,
years which means that the belief in the individ-
D. non-tariff barriers to technological ual and his or her ability to function rela-
trade between the U.S. and Mexico were tively independent.
eliminated A. Collectivism
516. Which of the following is NOT true re- B. Values
garding a worldwide area structure? C. Individualism
A. It tends to be favored by firms with a D. Ethnocentrism
low degree of diversification
B. It facilitates local responsiveness 521. refers to the superior features of
C. It tends to be favored by firms with a a country that provide unique benefits in
domestic structure based on functions global competition, typically derived from
either natural endowments or deliberate
D. Decision-making responsibilities are national policies.
centralized
A. Comparative advantage
517. An agreement between countries that
B. Competitive advantage
eliminates duties and trade barriers on
products traded among members C. Absolute advantage
A. Social Responsibility D. Industrial cluster
522. refers to a world economy with move- B. the making, buying and selling of
ment of products and labor across interna- goods and services across national bor-
tional borders. ders
B. Importing C. Values
C. Merchandising D. Technology
D. Transporting
534. If a nation imports more than it exports,
532. Historically, international business it has a trade
A. is a relatively new concept made pos- A. deficit
sibly by communications technolgy B. surplus
NARAYAN CHANGDER
B. probably occurred as long as 15, 000 C. balance
years ago
D. none of above
C. declined when European countries cre-
ated colonies on other continents 535. How close you stand near another person
D. none of these is referred to as your
A. Pocket space
533. Abstract ideas about what a society be-
lieves to be good, right and desirable, are B. Personal Space
A. Economics C. Parking Space
B. Politics D. Operational Space
1.3 Accounting
1. Paid for supplies bought on account C. SEC
A. +Asset (Cash) D. GAAS
B. -Acct. Payable (Supplies) 4. Computers Incorporated is developing
C. +Acct. Payable (Supplies) a profit-and-loss statement for its in-
D. -Asset (Cash) vestors.
D. Accounting ignores qualitative ele- 16. This enhancing quality refers to a finan-
ments cial information that is classified, charac-
terized, and presented clearly, and con-
11. The Assumption that reports are prepared cisely.
for a particular period of time, such as a
month or a year in order to obtain compa- A. Comparability
rability of results is the B. Timeliness
NARAYAN CHANGDER
ganization objectives.
C. Communication of information
D. All of above
D. Analysis and interpretation of informa-
tion 23. Accounting graduates can works
as1.External Auditors 2.Lawyers3.Accountants4.Tax
18. The business uses 3% to calculate the dep- Officers
recation of motor vehicle every year. This
is principle. A. 1, 3 and 4
A. consistency B. 1 and 3
B. materiality C. 1, 2 and 3
D. 3 and 4
C. prudence
D. historic cost 24. A planned process for providing financial
information that will be useful to manage-
19. What is the nature of Liability Account ment.
A. CR A. Accounting equation
B. DR B. Accounting Title
C. None of the above C. Accounting System
D. none of above D. Accounting Balance
20. Who is the administrative head of the 25. Under the accrual basis of accounting, rev-
Accountant General Pakistan Revenues enues are reported in the accounting pe-
(AGPR). riod when the:
A. Cash is Received
A. Minister of Finance
B. Service or Goods Have Been Delivered
B. Auditor General of Pakistan
C. End of the Month Has Arrived
C. Controller General of Accounts
D. Customer Pays
D. Governor State Bank of Pakistan
26. If a company sold $1000 worth of goods
21. The starting point of the accounting pro- in a period, the closing entry for the rev-
cess is enue accounts would show a
A. communicating information to users. A. $1000 debit to Income Summary
B. identifying economic events. B. $1000 credit to Sales Revenue
C. recording economic events. C. $1000 debit to Sales Revenue
D. None of these answers are correct. D. $1000 credit to sales expense
NARAYAN CHANGDER
mation are found on a balance sheet:
C. book keeping
A. Income, expenditures, profit
D. accounting
B. Assets, liabilities, owner’s equity
C. Assets, liabilities, margin 44. Which one of the following is not an objec-
tive of accounting?
D. Revenues, expenses, profit
A. To provide information about the as-
40. Transaction sets, liabilities and capital of the enter-
A. A business deal or action; exchange of prise.
money, goods, or services B. To provide information about the pri-
B. an accounting record in which transac- vate assets and liabilities of the propri-
tions are initially recorded in chronologi- etor.
cal order C. To maintain records of this business
C. A business from which merchandise is D. To provide information regarding the
purchased or supplies or other assets are profit and loss of the enterprise.
bought
45. A specialist who is able to give advice on
D. an accounting period that is one year matters of taxation
long
A. clerk
41. Which bookkeeping Luca Pacioli’s de- B. Management accountant
scribed in his book
C. tax advisor
A. Single entry bookkeeping
D. none of above
B. Double entry bookkeeping
46. Which is the last step in the process of Ac-
C. Triple entry bookkeeping
counting?
D. none of above
A. classifying
42. A company purchased a building twenty B. Identifying
years ago for $150, 000. The building C. Communicating
currently has an appraised market value
of $235, 000. The company reports the D. Summarizing
building on its balance sheet at $235, 000. 47. How would you journalize a dishonored
What concept or principle has been vio- check that a customer used to pay on ac-
lated? count?
A. separate entity concept A. debit Miscellaneous Expense and
B. recognition principle credit Cash
B. debit Accounts Receivable and credit 53. On which financial statement would the
Cash Supplies account appear?
51. Management Consulting includes all of the 56. A list of accounts used by a business.
following except
A. Chart of accounts
A. International mergers
B. closing entries
B. Manufacturing processes
C. Financial forecasting C. adjusting accounts
D. New product introduction D. journal
52. Accounts used to accumulate information 57. Concept:When a source document is pre-
until it is transferred to the owner’s capi- pared for each transaction
tal account.
A. going concern
A. temporary accounts
B. permanent accounts B. materiality
58. In Accounting, the term debit is used to in- A. to determine if its financial statement
dicate: are in accordance with the rules and reg-
ulations
A. Increase in Liability and Equity
B. determine how much business earns
B. Decrease in Liability and Equity
in order to assess its tax liabilities
C. Increase in Asset and Liability
C. to have a strong economic structure
D. Decrease in Asset and Liability and keeping abreast of global economic
NARAYAN CHANGDER
D. none of above
59. A bookkeeper should always present the
facts objectively and refrain from slanting 64. These external users of financial reports
information in a misleading way. primarily use accounting information to as-
A. Integrity Standard sess their return on investment in the busi-
ness.
B. Objectivity
A. Government
C. Professional Competence
B. Creditors
D. Professionalism
C. Management
60. What is the role of the IASB? D. Investors
A. Oversee the standard setting and reg-
65. An investment by the owner in the busi-
ulatory process
ness increases the
B. Formulate international financial re- A. Asset and Equity/Capital
porting standards
B. Assets and Liabilities
C. Review defective accounts
C. Liabilities and Equity/Capital
D. Control the accountancy profession
D. Assets only
61. What is the Nature of Asset account
66. Items should be included in the financial
A. CR statements if their omission would mis-
B. DR lead the users of the financial statements.
Which one of the following accounting prin-
C. None of the above ciples governs this?
D. none of above A. Consistency
68. This is the most basic fundamental concept 73. Which of the following will give a clear pic-
that says, the transactions of different en- ture of financial position of the business
tities should not be accounted for together.
72. What does SWOT stand for? 77. Concept:Business transactions are re-
ported in numbers that have common val-
A. Strengths, Weaknesses, Opportuni-
ues. Meaning all reporting should be done
ties, Threats
in terms of money
B. Service, Waiter, Opportunities,
A. Unit of measurement
Threats
C. Strengths, Weaknesses, Opposition, B. historical cost
Teachers C. materiality
D. Save, Wait, Out, Tonight D. matching expenses with revenue
NARAYAN CHANGDER
79. They are interested in a company’s ability
to continue its existence, especially if they C. invoice
are heavily dependent on the company’s D. check
operations.
A. Government 84. An Asset is:
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98. Which of the following is NOT the roles of B. Lean operations
an accountant?
C. Just-in-Time (JIT)
A. Supplying goods or services to earn
D. Supply chain
profit.
B. Designing and controlling systems of 104. Where would an accountant find an an-
financial records. nual handbook of accounting principles for
governmental entities?
C. Auditing financial information.
A. on the FASAB website
D. Dealing with third parties.
B. on the GAAS website
99. Principle of conservatism takes into ac-
count: C. on the FASB website
B. all future profits and no losses 105. We have been told that we cannot show
C. all future losses and not profits our asset of motor car at cost in one year
and market value in the next year.What
D. neither profits nor losses of the future accounting concept is being applied?
100. Ben’s barbershop’s balance sheet con- A. consistency
tains no inventory account. This company B. going concern
would be classified as:
C. historical cost
A. Merchandising business
D. prudence
B. Manufacturing business
C. Construction business 106. The process of keeping the financial
records of a business is known as
D. service business
A. accounting.
101. Assuming the dollar’s purchasing power
B. controlling.
is stable
C. financing.
A. Measurement Principle
D. bookkeeping.
B. Monetary Unit Assumption
C. Revenue Recognition Principle 107. Real accounts are related to
D. Objectivity concept A. Assets & liability
108. Which of below users considered as Inter- B. A process that aims to communicate
nal user? economic information
110. is prepared at the end of the account- 115. The basic purpose of accounting is to
ing period to show the financial position o A. Provide information for decision-
f business making
A. Profit & loss account B. Compute the applicable income tax
B. Balance sheet C. Comply with state requirements
C. Profit & loss statement D. Determine the net income of a com-
D. Satetment of financial position pany
111. Which of the following will not be 116. Below are the external user of account-
recorded in the books of account? ing information EXCEPT?
A. Sales of goods A. Creditor
NARAYAN CHANGDER
A. hats or head coverings of any type
B. clothing in non-neutral colors C. Management Accounting
D. It falsified accounting entries to make 135. Expenses are recorded in the same period
the company appear profitable. as the revenues to which they are related
are earned and recognized
131. The correct Accounting Process is
A. Revenue recognition
A. record, source document, report, ad-
vice B. Expense recognition
B. source document, report, record, ad- C. Full disclosure
vice
D. Historical Cost
C. source document, advice, record, re-
port 136. Preparation of general-purpose financial
D. source document, record, report, ad- statement
vice A. Financial Accounting
132. Which accounting assumption assumes B. Management Accounting
that an enterprise will continue in opera-
C. Tax Accounting
tion long enough to carry out its existing
objectives and commitments? D. none of above
137. M/s Future Ltd. has invested Rs 10, 142. Which of the following consider as cur-
000 in the shares of Relicam Industries Ltd. rent asset?
Current market value of these shares is Rs A. Bank loan.
10, 500. Accountant of Future Ltd wants
to show Rs 10, 500 as value investment B. Cash.
in the books of accounts, which accounting C. Fixed deposit.
convention restricts him for doing so? D. Motor vehicle.
A. full disclosure
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143. You own a business. Your business is en-
B. consistency
gaged in buying goods at a wholesale price
C. conservatism and reselling them at retail prices on Face-
D. materiality book. Your business is a
A. service business.
138. Financial Statements are a lens to view
A. Financial performance B. manufacturing business.
149. Accounting affects the different business B. Calculating profit & loss
types because: C. Leads to window dressing
A. Taxes are handled differently based on D. Providing accounting information to
the type of business users
B. Affects the business’ ability to gain
money or capital 154. What organization is responsible for
C. Can affect the initial and recurring maintaining GAAP?
costs of the business A. United States Congress
D. All of the above B. Financial Accounting Standards Board
E. None of the above
C. Internal Revenue Service
150. Building A/C is an example of type D. Sarbanes-Oxley Board
of Account
A. PERSONAL ACCOUNTS 155. Managerial accounting reports focus on
B. REAL ACCOUNTS A. the entire company only.
C. NOMINAL ACCOUNTS B. the sales team.
D. none of above
C. the chief executive officer’s favorite
151. Which of the following is capital expendi- departments.
ture? D. on the company as a whole or as a seg-
A. Wages ment.
NARAYAN CHANGDER
B. income from selling goods
E. Tax Accounting
C. interest income
157. He is known as the father of modern ac- D. rent income
counting.
162. which of the following is not the limita-
A. Henry Fayol tion of accounting
B. Luca Pacioli A. based on accounting conventions
C. Andrea Barbarigo B. evidence of legal matters
D. Jacques Savary C. incomplete information
158. On March 1, Vicente purchased merchan- D. ommision of qualitative information
dise with an invoice price of P270, 000
163. Each of the following is a business ex-
and 2/10, n/30 terms. On March 3, Troy
pense, except payment for
paid P10, 000 transportation cost on the
purchased goods. On March 10, Vicente A. advertising
paid for the merchandise. What was Vi- B. monthly rent
cente’s total cost of the purchased mer-
C. utility bills
chandise?
D. equipment
A. P270, 000
B. P274, 200 164. The type or branch of accounting that gen-
erates reports for the use of external par-
C. P274, 600 ties such as creditors, investors and gov-
D. P280, 000 ernment agencies is known as:
159. Mr Ali would not pay his life insurance A. Financial Accounting
premium by using money from his business B. Managerial Accounting
A. Historical cost C. Tax Accounting
B. Accounting period D. Forensic Accounting
C. Business entity 165. What type of cheques is that which is is-
D. Duality sued by a firm but not deposited to the
bank
160. Financial Statement is unable to show A. Uncredited cheques
whether there is a serious problem with
the workforce of a company. This is main B. Outstanding cheques
limitation of adopting Concept. C. Uncollected cheques
A. Accruals D. Bounced cheques
166. Financial Accounting focuses on reporting 171. Which of the following is not an example
financial information to of external users?
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D. debit 182. All of the following are assets except
A. Accounts Receivable
178. Is any business that uses components,
parts or raw materials to make a finished B. Buildings
good. C. Supplies expense
A. Merchandising business D. Cash
B. Partnership
183. A business may only report transactions
C. Manufacturing business on accounting books that are specifically
D. Going concern related to company operations, not those
activities that affect the owner personally,
179. Which of the following users of financial is known as which of the following?
information is not considered a creditor of A. separate entity concept
the business?
B. monetary unit concept
A. loan provider, such as a bank A
C. going concern assumption
B. supplier that sells goods to the entity
on credit D. time period assumption
C. A customer that buys goods from the 184. who may need accounting information to
entity on credit decide which products to buy from which
D. A financing company that provides the companies:
entity with machineries on a “rent-to- A. Investors
own” basis
B. Creditors
180. Accounting has a long history. Which of C. Customers
the following is incorrect regarding the his-
tory of accounting? D. Company’s owner
A. Accounting can be traced as far back 185. The types of financial reports businesses
as the prehistoric times. use are:
B. Accounting is as old as civilization and A. Balance Sheet
has evolved in response to economic and
B. Income Statement
social needs of men.
C. Capital Statement
C. Fra Luca Pacioli is the mama of mod-
ern accounting. D. Statement of Cash Flows
D. All of these are correct. E. All of the above
186. ( 1.5 Relevance of accounting history) D. define the period of time for which we
Which relevance accounting history repre- are reporting
sent the statement below? “Help to bet-
196. Susan is an accountant who always making decisionsIV. Using the accounting
makes sure to keep up-to-date on changes transactions to make properdecisions
in technology, best practices, and regula- A. I and II only
tions. This practice demonstrates which
core ethic of accounting? B. II and IV only
NARAYAN CHANGDER
C. integrity 201. The following are decisions made by ex-
ternal users except
D. confidentiality
A. whether to hold or sell investments in
197. The financial statement that reports stocks
the assets, liabilities, and stockholders’
B. whether or not to extend a loan to the
(owner’s) equity at a specific date is the
business
A. Balance Sheet
C. whether to sell goods on credit to the
B. Income Statement business.
C. Statement Of Cash Flows D. whether to obtain additional capital
from outside creditors or to generate it in-
D. none of above
ternally.
198. It is a business that is owned by two
202. Which statement about cost concepts is
or more individuals who entered into a
correct?
contract to carry on the business and di-
vide among themselves the earnings there- A. A past cost is avoidable because is has
from. already been incurred.
A. Partnership B. Period costs are those costs related to
the manufacture of a product.
B. Cooperative
C. Product costs consist of direct materi-
C. Corporation als, direct labour and overhead costs
D. Sole Proprietorship D. Factory overheads can be classied as
direct cots.
199. The company repays the bank that had
lent money to the company. What is the 203. Cash Flow Statement, Income Statement
effect on accounting equation? and Balance Sheet are all in what stage of
A. Inc. in Assets I Dec. in Equity the Accounting Process
B. Dec. in Assets I Dec. in Liabilities A. stage 1
C. Dec. in Liabilities I Dec. in Liabilities B. stage 2
D. none of above C. stage 3
D. stage 4
200. Which of the following statements de-
scribe thepurpose of accounting? I. Keep- 204. It is the branch of accounting that in-
ing proper records of business transaction- volves the careful analysis of economic
sII. Keeping proper control of the finances events and other variables to understand
of a businessIII. Assisting management in their impact on decisions.
NARAYAN CHANGDER
deals with employees business by a customer
A. sales ledger clerk C. a professional who keeps and or in-
B. purchase ledger clerk spects financial accounts
C. payroll clerk D. planning, recording, analyzing, and in-
D. none of above terpreting financial information and ac-
counts
216. In the basic accounting equation,
equals liabilities plus shareholder equity. 221. An expert says that the value of the man-
agement team of the company is worth
A. value
well over a million dollars yet nothing is
B. assets entered for it in the books.What account-
C. debt ing concept is being applied?
D. balance A. money measurement
B. materiality
217. Usually, due to the technicality of ac-
counting reports, the accountant’s inter- C. substance over form
pretation on the financial statement is
D. dual aspect
needed.
A. Recording 222. Which of the following does NOT fall un-
B. Classifying der purview of management accounting
224. Which of the following is not an element 229. The owner invests personal cash in the
of the marketing mix? business. What is the effect on accounting
equation?
NARAYAN CHANGDER
sales 240. The rule that requires financial state-
B. Ordering of merchandise ments to reflect the assumption that the
business will continue operating instead of
C. Purchase of merchandise being closed or sold is:
D. Sale of merchandise A. Going-concern assumption
236. A creditor is most likely to examine a B. Business entity assumption
business’s financial accounting records if C. Objectivity Principle
the business is
D. Cost Principle
A. applying for a bank loan.
B. selecting a new market. 241. takes all transactions from the jour-
nal during a period and moves the informa-
C. selecting a new market. tion to a general ledger.
D. complying with regulations. A. journalizing
237. Name the accounting principle:Credit B. posting
sales were recorded when the goods were C. balancing
dispatched (sent), not when the customer
D. transferring
place the order.
A. Money measurement 242. A motor van broke down in December
2017. The repair bill was not paid until
B. Materiality
2018, yet it was treated as a 2017 ex-
C. Going concern pense.What accounting concept is being ap-
D. Realisation plied?
A. accruals
238. What adjusting journal entry is needed
to record depreciation expense for the pe- B. historical cost
riod? C. realisation
A. a debit to Depreciation Expense; a D. materiality
credit to Cash
243. A financial statement showing the rev-
B. a debit to Accumulated Depreciation; a enue and expenses for a fiscal period
credit to Depreciation Expense
A. trial balance
C. a debit to Depreciation Expense; a
credit to Accumulated Depreciation B. balance sheet
244. Organizations that make money avail- 249. A business depreciates some of its lap-
able for investments in innovative enter- tops over a useful life of three years and
prises some of them over a useful life of five
254. Ommision of paise and showing the D. citizens tend to have greater confi-
round figures in financial statements is dence in the economy
based on
A. conservatism concept 259. If at the end of a period, a company has
$400 in cash, $100 in accounts receivable,
B. consistency concept and $100 in accounts Payable, the post-
C. materiality concept closing trial balance will show worth
D. money measurement concept of debits
NARAYAN CHANGDER
A. $200
255. Tangible Assets do not include:
A. Cash B. 600
B. Stock C. $400
C. Goodwill D. $500
D. Furniture
260. The preparation of adjusting entries is
256. In June, Company X receives the RM5, A. Straightforward because the accounts
000 from Accounts Receivable. What is that need adjustment will be out of bal-
the effect on the accounting equation and ance.
which accounts are affected at Company
X? B. Often an involved process requiring
the skills of a professional.
A. Assets Increase; Owner’s Equity De-
crease C. Only required for accounts that do not
B. No Effect have a normal balance.
263. The overall purpose of accounting is to 268. The activities which involve in both book-
keeping and accounting process are:
A. maintain accurate reports.
NARAYAN CHANGDER
salaries
C. assets are recorded at the value paid
for acquiring it C. Creditworthiness of the business
274. What type of accounting method would 279. This principle requires that all relevant
most likely be used by a large business information that would affect the user’s
that has a large number of outstanding understanding and assessment of the ac-
loans and customer charge accounts? counting entity be disclosed in the financial
statements.
A. Check method
A. Adequate Disclosure
B. Accrual method
B. Objectivity
C. COD method
C. Materiality
D. Cash method
D. Disclosure of accounts
275. According to which principle even the pro-
prietor of the business is treated as a cred- 280. A commercial enterprise dedicated to the
itor of the business: purchase or finished goods and their resale
for a profit.
A. going concern
A. Partnership
B. cost principle
B. Manufacturing business
C. business entity principle
C. Merchandising business
D. accounting period principle
D. Service business
276. The unearned rent account has a balance
of P36, 000. If P4, 000 of the P36, 000 281. Which of the following phases in the ac-
is unearned at the end of the accounting counting process comes first?
period, the amount of the adjusting entry A. Interpreting
is B. Recording
A. P4, 000 C. Communicating
B. P40, 000 D. Identifying
C. P32, 000
282. Which of the following is a requirement
D. P36, 000 for a good accounting system:
277. External users of accounting information A. It should be updated annually.
are not: B. It should provide needed information
A. Lenders quickly.
C. It should eliminate the need for an ac- 288. The first entry in accounting process is
countant. A. ledger.
285. Owner withdraws cash for personal use C. To provide information to various par-
ties
A. -Expense (Cash)
D. All of the above
B. +Drawing
C. +Asset (Supplies) 291. Which of the following forms of business
organization offers intangible goods in ex-
D. -Asset (Cash)
change of money or cash?
E. -Expense (Utility)
A. manufacturing business
286. Which of the following is revenue ac- B. merchandising business
count?
C. service business
A. Sales Account
D. online business
B. Machinery Account
C. Salary Account 292. Which of the following is a principle of
GAAP?
D. Loan
A. Accountants should not own stock.
287. Which of the following is not a user of
B. Accounting should be done by an out-
management accounting information?
side firm.
A. Store manager
C. Accountants should hold a business
B. Chief Executive Officer degree.
C. Creditor D. Accounting should be based on objec-
D. Chief Financial Officer tive evidence.
293. skills are the most important for ac- 298. Which is the only financial statement that
countants when presenting their work to does not include “For the year ended”
clients A. Financial position
A. multitasking B. Income statement
B. communication C. Changes in Equity
C. math D. Cash Flow
D. social media
NARAYAN CHANGDER
299. Which of the following is a function of ac-
294. The proprietor is treated as a creditor to counts receivable?
the extent of his capital according to: A. Locating discounts and incentives
A. Cost Concept B. Communicating with investors and
B. Business Entity Concept banks
A. taking a day off from work for a reason 308. The characteristics of accounting are:
that is not an emergency
A. Recording
B. having a personal conversation with a
fellow employee at work B. Classifying
C. offering to do some of an employee’s C. Summarising
work for them D. All of the above
D. using a computer at work to check
one’s social media accounts 309. An allowance for doubtful debts is based
on the
304. which of the following is one result of
stringent 21st century accounting regula- A. Consistency
tions? B. Objectivity
A. they make accounting simpler C. Matching
B. they make accounting more complex D. Prudence
C. they unify international tax codes
310. It is the process with the basic purpose
D. they address the needs of small busi-
of providing information about economic
nesses
activities intended to be useful in making
305. What is a disadvantage of partnerships? economic decisions.
A. ease of formation A. Accounting
B. owners share responsibilities B. Communicating
C. limited liability C. Bookkeeping
D. possibility of personality conflict D. Recording
306. Why are accurate accounting records im- 311. Which of the following is one of the basic
portant to a business? functions of government accountants?
A. They prevent any financial losses.
A. Government accountants keep track of
B. They show the business how it is do- how government agencies use taxpayers’
ing. money.
C. They increase the return on invest- B. Government accountants file tax re-
ments. turns for government agencies.
D. They give the business an image of suc- C. Government accountants purchase
cess. equipment for Congress.
307. Which system of accounting is more pop- D. Government accountants create busi-
ular ness laws and regulations.
NARAYAN CHANGDER
C. Matching Recognition B. Matching Principle
C. Dr. Utilities Expense ; Cr. Accounts 327. Which type of business organisation has
Payable the following characteristics? -conducts
business separate from its owners-the
A. Manager A. profit
B. Financial institutions B. loss
C. Business owners C. liabilities
D. Current investor D. savings
325. Sky Sdn Bhd paid salary RM1, 000 for 330. Which accounting rules is being applied?
its workers. Financial statements must be prepared in
A. Going concern such a way as to ensure they present a
true and fair view of the financial position.
B. Monetary Unit
A. Comparability
C. Objectivity
B. Relevance
D. Realization
C. Reliability
326. Raising money through selling bonds
notes or mortgages or borrowing direction D. Understandability
from financial institutions
331. Journal entries recorded to update gen-
A. Loans eral ledger accounts at the end of a fiscal
B. Debt Financing period.
C. Investment A. adjusting entries
D. Keep the peace B. closing entries
NARAYAN CHANGDER
ness
A. An art and science
D. interpret financial statements of the
B. A Discipline business
C. A service activity
337. reflects the assumption that the busi-
D. A Language of Business ness continues operating.
333. The was developed as a result of the A. Going concern assumption
Securities Act and Securities Exchange Act. B. Matching principle
A. Securities and Exchange Commission C. Full disclosure principle
B. Federal Deposit Insurance Corpora- D. Cost principle
tion
338. When a company buys supplies on ac-
C. Federal Reserve Bank
count, the cash account does what?
D. Securities and Exchange Center of A. Increases
America
B. Decreases
334. The decrease in the usefulness of prop- C. Stays the same
erty and equipment as time passes is
called D. There is no cash account
352. Concept:The actual amount paid for mer- A. you are the only boss and you keep all
chandise or other items purchased is the profits.
recorded, even though the value of the as- B. although it is easier to form, it may be
set may be different more difficult to raise financing.
A. unit of measurement C. it has unlimited life.
B. historical cost D. it has limited liability.
C. matching expenses with revenue
358. Business activities can be divided into
NARAYAN CHANGDER
D. consistent reporting specific period such as a month, six months
353. Which of the following is not an asset? or a year. Which of the following account-
ing assumption applied?
A. Motor Vehicle
A. Consistency
B. Loan to buy Equipment
B. Going concern
C. Building
C. Materiality
D. Computer
D. Accounting period
354. The account used to summarize the
owner’s equity in the business. 359. Historical cost, Revenue Recognition,
Matching, and Full Disclosure are
A. Liability Account
A. Accounting Assumptions
B. Summary Account
B. Accounting Constraints
C. Asset Account
C. Accounting Principles
D. Capital Account
D. Qualitative Characteristics
355. Which of the following is a nickname for
the GAO? 360. An accounting system used to apply costs
to similar products that are mass-produced
A. regulatory watchdog in a continuous fashion.
B. public watchdog A. job order costing
C. congressional watchdog B. process costing
D. SEC watchdog C. added value costing
356. The information is if the financial D. just in time costing
statements are objectively prepared and
free from bias (not favoring a particular 361. The difference between assets and liabil-
group over the others). ities
A. complete A. revenue
C. neutral C. withdrawal
357. An advantage of a sole proprietorship 362. Assets taken out of a business for the
over the other forms of a business orga- owner’s personal use.
nization is A. liabilities
373. Transferring information from a journal 378. (1.4) Accounting and capitalismWhich of
entry to a ledger account. the following historian argue about the
link between accounting and capitalism? i.
A. posting
Sombartii. Jane Lazariii. Yameyiv. Lom-
B. adjusting bards
C. closing A. i and ii
D. all of these B. i and iii
NARAYAN CHANGDER
C. ii and iii
374. Which of the following are servicesbusi-
ness activities? D. ii and iv
A. Book Store 379. If the total debits and total credits of the
trial balance do not agree, the first step in
B. Lawyer Firm
locating the error is to:
C. Bakery A. re-add the debit and credit columns
D. Tax Consultant Firm B. find the amount you are out of balance
375. These are PRACTICAL CONSIDERATIONS C. make certain you copied the amount
that constrain or modify the application of correctly from the ledger account to the
the general principles. trial balance
D. divide the amount you are out of bal-
A. Accounting Constraints
ance by 2
B. Accounting Principles
380. Accounting is referred to as the “lan-
C. Accounting Assumptions guage of “
D. Qualitative Characteristics A. profit
376. Compliance with filing of income tax B. life
NARAYAN CHANGDER
a view of accouting C. Materiality Concept
A. unfair D. History Cost
B. inadequate 399. Which of these is not a fundamental ac-
C. true and fair counting assumption?
D. baised A. going concern
B. consistency
395. Concept of consistency means:
C. accrual
A. all the firm in the same industry should
be identical accounting principles and pro- D. materiality
cedures
400. Users of accounting information are:
B. all principle and procedures of ac-
A. External users
counting are utilised
B. External users and Internal users
C. accounting principles and methods
should remain consistent from one year to C. Subsidiary users
another D. Internal users
D. all of the above
401. Which is NOT accounting process in book-
396. Non current assets can be divided into keeping
categories. A. Classifying
A. Two B. Recording
B. Three C. Interpreting
C. Four D. Summarizing
D. Five 402. Which is NOT one of the four areas of
397. Book keeping managerial accounting?
A. The chief accounting officer of an orga- A. Cost accounting
nization. B. Internal Auditing
B. A check of an organization’s account- C. Planning and Forecasting
ing systems and records. D. Performing a Trial Balance
C. The part of accounting that involves
recording economic transactions and 403. Trade creditors are most interested in
events, either electronically or manually; which accounting information?
also called record keeping. A. Profitability
D. none of above B. Adaptability
NARAYAN CHANGDER
415. Revenue is recorded at the time goods or
services are sold. pany.
A. Materiality A. Partnership
418. Which of the following user see the credit 423. Owner’s Equity is made up of:
worthiness of the business? A. Capital + Profit + Drawings
A. Owner B. Capital-Loss + Drawings
B. Government C. Capital + Profit-Drawings
C. Creditors D. Capital + Drawings
D. Management 424. A business that performs an activity for
a fee.
419. Characteristics of management account-
ing information include all of the following A. service business
except B. sole proprietorship
A. It is audited by a CPA C. financial statements
B. It must be timely D. creditor
425. The cost of insuring the owner’s personal 430. According to which principle the same
motor vehicle was not included in the in- accounting methods should be used each
come statement of the business. Which ac- year:
NARAYAN CHANGDER
D. money and other valuables belonging
D. 1400s
to an individual or business
442. The account Accounts Receivable is an ex-
437. A company’s senior and middle manage- ample of a(n)
ment use accounting information to:
A. asset
A. make buy, sell or keep decisions re-
B. liability
lated to shares.
C. owner’s equity
B. run the business
D. none of the above
C. determine a company’s profitability
and profit sharing 443. Which of the following was created to
help manage international accounting chal-
D. utilize accounting information to make
lenges in the global economy?
lending decisions
A. International Financial Standards
438. As per dual aspects principle: Group
A. Assets = Liabilities-Capital B. International Accounting Standards
Board
B. Assets = Capital-Liability
C. International Organization for Ac-
C. Assets = Liabilities + Capital
counting
D. Capital = Asset + Liability D. International Council on Accounting
439. A source document is prepared for each Challenge
transaction. 444. If you wanted to sign a check over to a
A. Historical Cost friend, so they can cash it, you would use
a:
B. Going Concern
A. restrictive endorsement
C. Objective Evidence
B. transfer endorsement
D. Accounting Period Cycle
C. blank endorsement
440. The manager of the business wrote on D. special endorsement
a piece of paper that utility expenses
incurred by the business were paid the 445. Which of the following is NOT character-
amount of P2, 222. The bookkeeper istics of company?
asked for the invoice evidencing the pay- A. LImited liability
ment before recording it in journal. B. Need huge capital
A. Objectivity C. SIngle taxation
B. Materiality D. Unlimited life
446. Which of the following is not a limitation 451. Which column is only found in an ten-
of accounting? column worksheet?
447. Which of the following is true about cer- 452. is the transfer of journalized transac-
tified public accountants (CPAs)? tions to their accounts.
A. CPAs only work in the private sector A. Posting
B. CPAs only work in the public sector B. Recording
C. CPAs work for government agencies C. Updating
and corporations
D. Journalizing
D. CPAs work for small businesses but
not large businesses 453. Capital A/C is an example of type of
Account
448. (U.S. accounts receivable) the member of
the accounting team who deals with sales, A. PERSONAL ACCOUNTS
raises invoices and collects payment. B. REAL ACCOUNTS
A. sales ledger clerk C. NOMINAL ACCOUNTS
B. ledger clerk D. none of above
C. purchase ledger clerk
454. Selling of merchandise, Purchasing of
D. none of above equipment, Collection of money, and Pay-
ing bills are examples of
449. Which of the following groups makes reg-
ular use of a business’s managerial ac- A. Types of Financial Transactions
counting information: B. Generally Accepted Accounting Prac-
A. Managers tices
B. Customers C. Types of Financial Reports used in
Businesses
C. Creditors
D. All of the above
D. Investors
E. None of the above
450. The step-by-step process to record busi-
ness activities and events to keep financial 455. develop standards to address a new busi-
records up to date is ness set up
A. day-to-day cycle A. Accounting Research
B. accounting cycle B. Cost Accounting
C. general ledger C. Tax Accounting
D. journal D. none of above
456. How many Accounting Assumptions are 461. conducting lectures on accounting topics
there in the accounting system A. Accounting Research
A. 3 B. Accounting Education
B. 2 C. Cost Accounting
C. 4 D. none of above
D. 1 462. Debit must always equal
NARAYAN CHANGDER
457. All the following are internal users of ac- A. Asset
counting except: B. Expense
A. potential investors C. Credit
B. board of directors D. Revenue
C. employees 463. Which terms are opposites?
D. owners A. profit and income
458. It is a type of business that buys raw ma- B. loss and expenses
terials and processes them into final prod- C. profit and loss
ucts.
D. debt and liabilities
A. Service business
464. A person who organizes and operates a
B. Merchandising business business or businesses, taking on greater
C. Manufacturing business than normal financial risks in order to do
so.
D. Trading business
A. Corporation
459. Obtaining a loan for the purpose of start- B. Business entity
ing a small business
C. Entrepreneur
A. Administration loan
D. Non-profit business
B. Financing
465. A business transaction that involves a
C. Budget
purchase on account is considered to be
D. Financial Statement a(n)
A. cash transaction
460. Liabilities
B. credit transaction
A. an entry for the removal of money from
your account to make a payment or pur- C. investment by the owner
chase a good D. expense transaction
B. an entry for a sum of money received
466. This is technically called bookkeeping
into your account
A. Recording
C. an accounting period that is one year
long B. Classifying
478. Transactions are stated at the value at 483. When completing closing entries hat ac-
which they occurred and are not adjusted count do you NEVER close
at the end. Which accounting principle is
A. Owner’s Drawing
described by this statement?
B. Owner’s Capital
A. Business entity
C. Sales
B. Historical cost
D. Rent Expense
C. Materiality
NARAYAN CHANGDER
D. Going concern 484. When estimating unearned revenues,
what principle applies?
479. Which of the following is not a quali-
tative characteristic of financial informa- A. Conservatism Principle
tion? B. Historical Cost Principle
A. Relevance C. Full Disclosure Principle
B. Comparability D. Consistency Principle
C. Accruals
485. If a business purchases a calculator on ac-
D. Understandability count, the accounts affected by this trans-
action are
480. Preparation of financial statements for
submission to a government regulatory A. Cash in Bank and Accounts Payable
body B. Office Equipment and Accounts Receiv-
A. Financial Accounting able
B. Management Accounting C. Office Equipment and Cash in Bank
C. Government Accounting D. Office Equipment and Accounts
Payable
D. none of above
481. An accountant says that it should have 486. Accounts receivable normally has bal-
fair view of the statement of financial po- ance
sition and should not overstate asset val- A. Debit
ues and profit. This is principle.
B. Credit
A. materiality
C. Negative
B. business entity
D. Tidak ada jawaban yang benar
C. matching / accrual
D. prudence 487. Gale started a business assuming that it
will not enter into a liquidation and the
482. What is the law regulating the practice of business will run forever. Which account-
accountancy in the Philippines? ing principle is followed?
A. R.A. No. 9298 A. Going Concern Principle
B. R.A. No. 9198 B. Business Entity Principle
C. R.A. No. 9828 C. Time Period Principle
D. R.A. No. 9928 D. Conservatism Principle
488. All of the following account names are as- 493. The accounting period of a business is sep-
set names, except arated into activitiess that help the busi-
ness keep its accounting records in an or-
490. What organization was created by the 495. A company had a receipt of RM989 and
Sarbanes-Oxley Act? correctly prepared its bank deposit slip for
RM989. However, the company recorded
A. Public Company Accounting Oversight
the receipt in its Cash account as RM998.
Board
How is the difference of RM9 handled on
B. Securities and Exchange Commission the bank reconciliation?
C. the auditing review board A. Add to Book Balance
D. Financial Accounting Standards Board B. Deduct from Book Balance
C. Add to Bank Balance
491. External users of financial accounting in-
formation include all of the following ex- D. Deduct from Bank Balance
cept
496. Roof Co. installed solar panels after
A. Investors reading about a grant provided by the
B. Labor unions United States Environmental Protection
Agency.
C. Line managers
A. Management Accounting
D. General public
B. Financial Accounting
492. Liabilities often have the word in C. Tax Accounting
their account title. D. none of above
A. Assets
497. Which of the following account DO NOT
B. Payable includes in owner’s equity?
C. Paid A. Drawing
D. Equity B. Capital
NARAYAN CHANGDER
ness. A. prudence
C. Easier reference to user. B. accrual
D. To avoid misleading financial state- C. matching
ments.
D. consistency
499. Obligations (amounts owed) are re-
ported on the balance sheet and are re- 504. What is the purpose of a financial audit?
ferred to as A. to define the accounting practices a
A. Assets company should follow
B. Liabilities B. to ensure that a company’s accounting
C. Debt records are accurate
D. Owner Equity C. to punish accountants for making mis-
takes
500. A component of the code of ethics
wherein all legal requirements of the code D. to determine if a company is profitable
should be met. Any licensing requirements, or not
including but not limited to reporting of fi-
nancial statements, should be done. 505. How did Enron’s management hide the
company’s debts and losses?
A. COMPLIANCE
A. by not following GAAP
B. VALUES
B. by transferring them to subsidiary
C. MANAGEMENT SUPPORT
companies
D. PRINCIPLES
C. by issuing company stock shares
501. Concept:Financial information is reported D. by declaring bankruptcy
for a specific period of time on financial
statements. 506. Communication of economic events is the
A. Matching Expenses with Revenue part of the accounting process that in-
volves
B. Accounting Period Cycle
C. Business Entity A. identifying economic events
507. Enron and Tyco failed primarily because 513. A business financial performance is
they recorded and reported separately from the
owner’s personal financial statement.
518. Which of the following transactions is not 523. A business or other organization whose
of financial character? primary goal is making money (a profit),
A. Purchase of asset on credit and is concerned with money only as much
as necessary to keep the organization op-
B. Purchase of asset for cash erating.
C. Withdrawing of money by proprietor A. Business entity
from business
B. Non-profit business
D. Strike by Employees
NARAYAN CHANGDER
C. Corporation
519. Which of these events will not be D. For-profit business
recorded on the journal?
524. Paid cash for supplies.
A. A service is performed, but the pay-
ment is not collected on the same day. A. Cash (DR)Supplies (CR)
B. Supplies are purchased. They are not B. Supplies (DR)Cash (CR)
paid for; the company will be billed. C. Supplies (DR)Accounts Payable(CR)
C. A copy machine is ordered. It will be D. They are both debits
delivered in two weeks.
525. What is a similarity between Managerial
D. Electricity has arrived but has not been
Accounting and Financial Accounting?
paid for.
A. Both report to the same group of ac-
520. Owner’s equity decreases on the counting users.
side?
B. Both reporting past financial events.
A. credit
C. Both providing information for deci-
B. debit sion making purposes.
C. payments D. Both using the same accounting stan-
D. liability dards of MASB.
521. A physical count of inventory is usually 526. Which of the following is a positive im-
taken pact of GAAP?
A. At the end of the fiscal year A. accounting practices are simple and
streamlined
B. At the peak of busy season
B. accounting practices are transparent
C. At the start of the fiscal year
and consistent
D. In the middle of the fiscal year C. accounting practices are internation-
522. The expenses should be recorded during ally accepted
the period in which they are incurred as to D. accounting practices are free from
generate revenue, regardless of when the gender bias
transfer of cash occurs.
527. a person, who may or may not be quali-
A. Consistency fied, that records the financial transactions
B. Going concern of a business
C. Accrual A. payroll clerk
D. Matching B. bookkeeper
538. A plan of how much money you expect to A. Classifying, recording, summarizing,
receive and how you expect to spend the analyzing and interpreting
money. B. Interpreting, classifying, analyzing,
A. financial statement summarizing and recording
B. budget
NARAYAN CHANGDER
C. Analyzing, classifying, interpreting,
C. source document recording and summarizing
D. bank statement
D. Recording, classifying, analyzing, sum-
539. The income statement lists all the ac- marizing and interpreting
count balances for the period.
A. revenue and expense 544. A place where financial information is
recorded is called a / an
B. temporary and permanent
C. liability and capital A. account
D. asset and withdrawal B. transaction
540. Alex shows up for a meeting at 9:50, C. sales
even though the meeting does not begin
until 10:00. The first of his co-workers to D. purchases
make it to the meeting does not show up
until 10:05. This action shows Alex’s 545. Which of the following tasks would NOT
A. honesty normallybe carried out by a book-keeper?
B. punctuality I. Keeping the journalII. Extracting the trial
balanceIII. Drawing up the balance shee-
C. respect for diversity tIV. Auditing the accounts
D. accountability
A. I and II only
541. The process of putting financial records in
theiranalysis form is called B. I and III only
A. Accounting C. II and IV only
B. Adjusting
D. III and IV only
C. Record keeping
D. Decision making 546. What is one of the main reasons why
businesses need to keep accurate account-
542. Once an accounting policy is selected, it
ing records?
should be used in the next period and
thereafter. This is in accordance with A. To follow procedures
A. Matching
B. To control expenses
B. Materiality
C. Consistency C. To eliminate risks
547. When the new investment of a new part- A. General Accounting Office (GAO)
ner exceeds the new partner’s initial cap- B. Financial Accounting Standards Board
ital balance and asset revaluation is not
549. This process refers to the reporting of C. debit Expenses and credit Cash
the information processed in the account- D. debit Petty Cash and credit Capital
ing system to interested users.
554. Which concept (or principle) would re-
A. Measuring quire that data be verifiable, or confirmed
B. Identifying by an independent observer?
C. Communicating A. Cost principle
D. Classifying B. Business Entity Concept
551. The primary standard-setting body in 556. Create Budgets and make business deci-
the United States tasked with responsibil- sions, Measure performance, and Make in-
ity of ddetermining generally accepted ac- vestment decisions are examples of:
counting principles (GAAP) is the A. Uses of Accounting
B. Types of Financial Reports 561. As per income tax act, accounting period
is:
C. Types of Financial Transactions
A. from 1st january to 31st december
D. Who uses the information
B. from 1st april to 31st march
E. Generally Accepted Accounting Princi-
ples C. from 1st july to 30th june
D. from Diwali to Diwali
557. Which of the following are the types of
NARAYAN CHANGDER
financial statements1.Statement of Cash 562. Financial reports that summarize the fi-
Flow2.Statement of Comprehensive In- nancial conditions and operations of busi-
come 3.Statement of Financial Position4. ness.
Trial balance
A. capital accounts
A. 1, 2, 3 and 4
B. transactions
B. 1, 2 and 3
C. financial balances
C. 2 and 4
D. financial statements
D. 2, 3 and 4
563. The financial statement that reports the
558. The principles of right and wrong that revenues and expenses for a period of
guide an individual in making decisions. time such as a year or a month is the
A. ethics A. Balance Sheet
B. net worth B. Income Statement
C. assets C. Statement Of Cash Flows
D. proprietors D. none of above
559. A large company purchases a RM 150 564. The accounting process is correctly se-
chair and expenses it immediately instead quenced as
of recording it as an asset and depreciating
A. identification, communication, record-
it over its useful life 10 years
ing.
A. going concern
B. recording, communication, identifica-
B. consistency tion.
C. expenses recognition C. identification, recording, communica-
D. materiality tion.
D. communication, recording, identifica-
560. Which of the following presents the first tion.
three steps in the accounting cycle in the
correct order: 565. Income is measured on the basics of
A. Post, analyze, and journalize A. Entity concept
B. Analyze, post, and journalize B. Accounting period concept
C. Analyze, journalize, and post C. Going concern concept
D. Post, journalize, and analyze D. None of these
NARAYAN CHANGDER
C. Increase supplies, increase accounts A. Add to Book Balance
payable
B. Deduct from Book Balance
D. Decrease supplies, decrease accounts
payable C. Add to Bank Balance
D. Deduct from Bank Balance
578. Bought supplies on account
584. The accounting assumption the requires
A. +Asset (Supplies) every business to be accounted for sepa-
B. -Asset (Supplies) rately from other business entities, includ-
ing the owners accounts is known as:
C. +Acct. Payable (Supply Store)
A. Time-period assumption
D. -Asset (Cash)
B. Revenue recognition principle
E. +Expense (Supplies)
C. Cost principle
579. A general Leger/T) has a and D. Business entity assumption
side.
585. What is the basic accounting equation?
A. cash receipt and debtors
A. capital=assets+liability
B. debit and payments
B. assets=capital-liability
C. debit and credit
C. liabilities=assets+capital
D. creditors and debtors
D. assets=liabilities+capital
580. FUNDAMENTAL qualities of useful finan- 586. Bought new equipment with cash
cial information
A. -Expense (Supplies)
A. Relevance
B. +Asset (Cash)
B. Comparability C. +Asset (Equip.)
C. Verifiability D. -Asset (Cash)
D. Faithful Representation E. -Expense (Rent)
581. Stage 1 of the Accounting process is 587. Which idea forms the basis of double-
A. advice entry accounting?
A. For every single transaction, at least
B. record
two accounts will be affected
C. report
B. for every single transaction, only as-
D. source documents sets will be impacted
598. The cost of goods or services for a busi- 603. Concept:a business’s records should
ness? never be mixed with an owner’s personal
A. Accounts Payable records and reports
NARAYAN CHANGDER
599. Accountants employed in entities in vari-
ous capacity as accounting staff, chief ac- 604. Assets taken out of a business for the
countant or controller are said to be en- personal use of the owner are called
gaged in A. capital
A. Public Accounting B. net loss
B. Government Accounting C. net income
C. Private Accounting D. drawing
D. Financial Accounting 605. By charging depreciation, a business aims
to ensure that the cost of non-current as-
600. Concept:When a business activity is large
sets is spread over the accounting peri-
enough to impact business decisions, it
ods which benefit from their use.Which ac-
should be recorded clearly in the financial
counting principle does this relate to?
statements
A. Separate entity
A. realization of revenue
B. Materiality
B. materiality
C. Accruals
C. unit of measurement
D. Going concern
D. consistent reporting
606. Appropriate when there is no clear ev-
601. An endorsement that gives specific in- idence of how a transaction/situation
structions on what to do with a check is should be accounted for. Anticipate no
called: gain but provide for probable losses
A. special endorsement A. Industry Practice
B. signature endorsement B. Conservatism
C. blank endorsement C. Cost-Benefit test
D. restrictive endorsement D. Materiality
602. The area of practice where CPAs provide 607. When creating a business, the properties
accounting services to several clients on a of the owner must be separated from the
contractual or engagement basis? properties of the business. What concept
A. Public accounting is being identified in the statement given?
B. Private accounting A. Economic Entity Principle
C. Government accounting B. Business Entity Principle
D. Education or academe Education or C. Conservatism Principle
academe D. Objectivity Principle
NARAYAN CHANGDER
618. The purpose of accounting is to
A. communicate information to inter- C. Source of documents
ested users so that they can make in- D. Balance Sheet
formed decisions
B. communicate financial and non- 623. A Revenue or income
financial information to interested users A. Increases Asset and Equity/Capital
so that they can make informed decisions
B. Increases Assets and Liabilities
C. communicate non-financial informa-
tion to interested users so that they can C. Increases Assets and Decreases Eq-
make informed decisions uity/Capital
D. none of above D. No Effects
619. It is also called the “book of final entry” 624. Who is Father of accounting and book-
because all the balances in the ledger are keeping
used in the preparation of financial state-
ments. A. Benedetto Cotruglia
A. Accounting B. Chanakya
B. Journal C. Luca Pacioli
C. General Ledger D. none of above
D. Book
625. When cash is paid for insurance,
620. A machine has been bought for $5 000 A. Insurance Expense is credited
and entered in the machine account at
that amount even though it is worth $12 B. Prepaid Insurance is credited
000.What accounting concept is being ap- C. Prepaid Insurance is debited
plied?
D. Prepaid Insurance is credited
A. historical cost
B. dual aspect 626. Transaction & events not capable of be-
ing expressed in terms of money are not
C. prudence
to be recorded in accounting due to
D. realisation
A. Going concern
621. Recognized revenue when it is earned
B. Accounting entity
and recognized expenses when it is in-
curred. C. Money measurement
A. Accrual D. Periodicity
NARAYAN CHANGDER
D. All of these B. a code of ethics
637. companies can present useful information C. firewalls
in shorter time periods such as years, quar- D. competitive advantage
ters, or months is known as which of the
following? 642. Amount owed by a business
A. separate entity concept A. liability
B. monetary measurement concept B. asset
C. going concern assumption C. capital
D. time period assumption D. account
638. Financial statements contain all informa- 643. This accounting process is the recognition
tion necessary to understand a business’s or non-recognition of business activities as
financial condition. accountable events.
A. Full Disclosure A. Communicating
B. Periodicity B. Identifying
C. Going Concern C. Measuring
D. Objectivity D. Adjusting
639. Early history of accounting A.C Littleton 644. Cash is a(n)
has already lists seven preconditions for
A. expense account
the emergence of the systematic book-
keeping. Choose the correct preconditions B. temporary account
for the emergence of the systematic book- C. liability account
keeping.I. CommerceII. Private propertyIII.
EquitiesIV. Capital D. permanent account
656. Business transactions are reported in 661. “The value of the assets owned by the
numbers that have common values-that is, business and the debts of the business are
using a common unit of measurement. all measured in dollars and cents.” This
A. Money Measurement statement refers to the
NARAYAN CHANGDER
D. Business entiry
657. An item retailing for P100, 000, subject
to a trade discount of 25% is paid for 662. How to calculate gross profit on the in-
within the discount period on terms 2/10, come statement?
n/30. What is the amount of payment
made? A. Operating expenses-Sales= Gross
profit
A. P73, 500
B. Sales-Cost of goods sold= Gross
B. P74, 000
profit
C. P75, 000
C. Income-Expenses = Gross profit
D. P100, 000
D. Cost of sales-Sales =Gross profit
658. Sales revenue should be recognised when
goods and services have been supplied; 663. Mrs Jonas a professional designer re-
costs are incurred when goods and ser- ceived RM 1000 cash in October as a reser-
vices have been received. Which account- vation for her services to be performed
ing concept governs the above? in December. she recorded the cash as a
unearned services revenue in account busi-
A. The business entity concept ness
B. The materiality concept A. expenses recognition
C. The accruals concept
B. accounting period
D. The duality concept
C. economic entity
659. Owners’ equity is the same thing as D. revenue recognition
A. gross loss
664. Define the bookkeeping
B. net liabilities
A. It’s a process of classifying, record-
C. gross profit ing and summarizing the business trans-
D. net assets action.
665. This principle states that revenue is to be 670. The costs of running the business
recognized in the accounting period when A. liabilities
goods are delivered or services are ren-
667. The life of the business is cut into shorter A. Increase cash & capital
accounting period of 12 months or one B. Decrease cash & capital
year for the purpose of preparing financial C. Increase assets & liabilities
statements
D. Decreases assets & liabilities
A. Going concern
B. Economic entity 673. Which is NOT a professional accounting
bodies in Malaysia?
C. Time period (periodicity of income)
A. Malaysian Accounting Standards
D. Monetary unit Board
668. ‘’ The owner took goods for his own use. B. Malaysian Institute of Accountants
“The transaction is recorded in
C. Inland Revenue Board of Malaysia
A. Cash Account
D. Malaysian Institute of Certified Public
B. Sales Account Accountants
C. Drawing Account
674. One of the detailed rules used to record
D. Bank Account business transaction is
669. Why is accounting called language of busi- A. Objectivity
ness? B. Accruals
A. It can be used to record different C. Going Concern
transactions of the business.
D. Double entry book keeping
B. It serves as a tool for communication
in making decisions for the business. 675. Which of the following is an example of
C. It generates profits for the business. a T-account?
NARAYAN CHANGDER
erations. A. hiding debt by transferring it to sub-
B. Accounts in the general ledger that are sidiaries
periodically updated. B. hiding debt by transferring it to sub-
C. Adjusting and closing entries for finan- sidiaries
cial statement preparation. C. using company funds to pay for his lav-
D. There is no such thing ish lifestyle
D. engaging in insider trading
677. Rent collected in advance is an example
of which of the following? 682. Business Owners, Managers of various
A. accrued expense operations, Stakeholders are examples of:
B. accrued revenue A. Uses of Accounting
C. deferred expense (prepaid expense) B. Types of Financial Reports
D. deferred revenue (unearned revenue) C. Types of Financial Transactions
678. (1.6.1 Definitions of international ac- D. Who uses the information for account-
counting)Below shows the area of defi- ing purposes
nition under the concept of universal or E. Generally Accepted Accounting Princi-
world accounting, except ples
A. Institutional history
683. On her way to her cubicle, Penny hears
B. Critical history her manager scolding an intern for making
C. Historiography a mistake. Penny knows that she was the
D. Practice history one who made the mistake, so she goes
to the manager and tells the truth. This
679. A formal arrangement by two or more action shows Penny’s
parties to manage and operate a business A. accountability
and share its profits.
B. punctuality
A. Merchandising business
C. respect for diversity
B. Going concern
D. time management
C. Profit
D. Partnership 684. A record summarizing all the information
pertaining to a single item in the account-
680. When the owner of a business takes ing equation.
goods from inventory for his own per-
sonal use, which of the following account- A. accounting
ing principles should be considered? B. account title
NARAYAN CHANGDER
proprietor for her personal use D. none of above
B. Interviewing the candidates for em- 701. It refers to the process of recording the
ployment accounts or transactions of an entity. It
C. Sale of Household furniture Rs 5, 000 normally ends with the preparation of the
trial balance.
D. Received an order for sales of goods
A. Identifying
696. Managerial accounting is a provision of
B. Communicating
information to the
C. Bookkeeping
A. internal parties
D. Recording
B. external parties
C. statutory bodies 702. In which accounting system, is unscien-
tific method and does not provide complete
D. current and potential investors and detailed records?
697. Which of the following is an economic en- A. Cash System
tity? B. Double Entry System
A. A charitable institution C. Single Entry System
B. A grocery store D. Mercantile System
C. Both A and B
703. If a company paid $6000 in advance for
D. None of the above a year’s worth of insurance, how much
money would need to be adjusted after
698. The description of the relation b/w a
one month?
company’s assets, liabilities, and equity,
stated as Assets = Liabilities + Owner’s A. $1000
Equity is known as: B. $500
A. Income statement equation C. $6000
B. Accounting equation D. $3000
C. Business equation
704. How would you journalize the replenish-
D. Return on equity ratio ment of a petty fund?
699. A is the accounting term for a busi- A. debit Petty Cash and credit Cash
ness deal. B. debit Sales and credit Cash
A. sale C. debit Expenses and credit Cash
B. purchase D. debit Cash and credit Petty Cash
A. permanent D. realisation
B. normal 713. A company wrote a check for RM76 and
C. special it cleared the bank for RM76. However,
D. temporary the company recorded the check in its Cash
account as RM67. How is the difference of
709. These are broad, general statements or RM9 handled on the bank reconciliation?
“rules” and “procedures” that serve as A. Add to Book Balance
guides in the practice of accounting
B. Deduct from Book Balance
A. Accounting Principles
C. Add to Bank Balance
B. Accounting Ethics
C. General Accounting Procedures D. Deduct from Bank Balance
715. The accounting term used for the posses- B. net income of $35, 000
sions of the business. C. net income of $14, 000
A. capital D. net loss of $14, 000
B. liabilities
721. A company requires that expenses must
C. assets
be matched with revenue. Which account-
D. none of above ing principle is used?
Career Opportunities in Accounting A. Accrual Accounting Principle
NARAYAN CHANGDER
716.
A. Auditing B. Materiality Principle
B. Preparing Tax Returns C. Going Concern Principle
C. Forensic Accounting D. Matching Principle
D. Financial Planning 722. If accounting information is based on
E. All answers are correct facts and it is verifiable by documents it
has the quality of
717. GAAP is intended to keep accounting
A. Relevance
practices
A. transparent and consistent B. Reliability
C. Interpreting the data for internal and 730. Organization established as a seperate
external uses existence for the purpose of taxes, cor-
porations, limited liability companies, and
726. The final day of the financial year saw A. For-profit business
the passing of a new law which rendered
the goods that we sell illegal and the busi- B. Corporation
ness would have to close down. The ac- C. Non-profit business
countant says that the assets in the fi- D. Business entity
nancial statements cannot be shown at
cost.What accounting concept is being ap- 731. A person or business to whom a liability
plied? is owed.
A. going concern A. proprietor
B. historical cost B. supervisor
C. realisation C. creditor
D. substance over form D. business man
727. The production activities for a customized 732. The name given to an account
product represent a(n):
A. account balance
A. Operation
B. accounting
B. Job
C. account title
C. Unit
D. accounting system
D. Pool
733. Book keeping is concerned with
728. The lessons or skills that a person gains
A. Recording financial data related to
by working in a specific job or occupation
business operations.
is known as
B. Designing for systems recording, clas-
A. certification
sifying and summarising recorded data.
B. training
C. Interpreting data for internal and ex-
C. education ternal users.
D. experience D. All of the above.
729. The branch of accounting that focuses 734. Andrew is searching through company fi-
on the preparation and presentation of fi- nancial transactions to prove to his depart-
nancial statements primarily to external ment the new product led to an increase in
users. sales.
A. Financial accounting A. Management Accounting
B. Management accounting B. Financial Accounting
C. External auditing C. Tax Accounting
D. Tax accounting D. none of above
735. A business activity that is defined as the 740. What kind of business is BEST described
planning, recording, analyzing, and inter- by these statements? I am the only owner
preting of financial information. of my business. I take all the risks of do-
A. Retailing ing business. I keep all the profits.
A. Sole proprietorship
B. Wholesaling
B. Partnership
C. Accounting
C. Company
D. Manufacturing
NARAYAN CHANGDER
D. Retail
736. Which accounting concept should be con-
sidered if the owner of a business takes 741. These are the events that affect the en-
goods from inventory for his own personal tity and in which other entities participate.
use? A. Current Events
A. The fair presentation concept B. Internal Events
B. The accruals concept C. Obligating Events
C. The going concern concept D. External Events
D. The business entity concept 742. What entries are in Double-entry book-
keeping
737. Internal users of accounting are:
A. Credit and Debit
A. Potential Investors
B. Left and Right
B. Creditors
C. Loss and Profit
C. Management
D. none of above
D. Employees
743. Hesketh is a stationary business. Clas-
738. The accounting concept that requires fi- sify the following elements:Insurance of
nancial statement information to be sup- office computers
ported by independent, unbiased evidence
other than someone’s opinion is: A. Material
NARAYAN CHANGDER
B. a supplier invoice 761. Assets should be measured and recorded
on the basis of total cost at the point of
C. a lockbox check image
acquisition.
D. a bank statement
A. Historical Cost
757. (1.6.1 Definitions of international ac- B. Revenue Recognition
counting)An exhaustive list of interna- C. Expense Recognition
tional accounting concepts and theories
was provided by Amenkhienan to include D. Full Disclosure
the following:i. Multinational theory ii.
762. What account would be debited in an ad-
Development theoryiii. Translation theo-
justing entry for prepaid insurance?
ryiv. Historical theory
A. cash
A. i and ii
B. prepaid insurance
B. ii and iv
C. insurance expense
C. i and iii
D. unearned revenue
D. iii and iv
763. Management accounting focuses on
758. Name the accounting principle:Rent for A. reporting financial information to inter-
business premises relating to 20-9 was nal users
not included in the income statement for
20-8. B. reporting financial information to se-
nior level managers
A. Historic cost
C. reporting financial information to hir-
B. Matching ing manager
C. Realisation D. all the above
D. Consistency
764. development of curriculum in accounting
in educational institutions
759. Accountants should make certain that as-
sets are not over valued too highly and li- A. Accounting research
abilities should not be shown at too low B. Tax accountiing
value
C. Accounting Education
A. Materiality
D. none of above
B. Objectivity
765. A formal written document that describes
C. Accrual
the nature of a business and how it will op-
D. Conversatism erate.
768. The standards and rules that accountants 773. Review whether the financial statements
follow while recording and reporting finan- are presented fairly and in compliance with
cial activities. accounting standards
A. GASP A. Management Accounting
B. GAAP B. financial Accounting
C. GAPA C. Auditing
D. GAGA D. none of above
769. Which of the following is true of the 774. Which one is the internal user?
credit and debit columns in the adjusted A. Potential investor
trial balance?
B. Management of a company
A. the debit should be larger than the C. Creditor
credit
D. none of above
B. the credit should be larger than the
debit 775. Amount earned by performing services or
C. the credit and debit should match selling goods to customers
776. A check endorsement that transfers own- 781. The is the senior manager who is re-
ership to anyone that has possession of sponsible for the overall financial health of
the check is called a: a company.
A. restrictive endorsement A. controller
B. transfer endorsement B. chief operating officer
NARAYAN CHANGDER
C. blank endorsement C. chief financial officer
D. special endorsement D. treasurer
777. What can result from a failure to provide 782. Businesses use the information collected
accurate financial statements to a bank? through the accounting process to prepare
A. The bank may lose trust in the govern- accurate:
ment. A. Balance sheets
B. The bank may fail due to poor planning. B. Purchase orders
C. The bank may experience an increase C. Inventory forms
in defaulted loans.
D. Promissory notes
D. The bank may appear more attractive
than it should. 783. Ghanshyam is a furniture dealer. Which
one of the following will not be recorded
778. The branch of accounting that is primar- in his books?
ily involved in the preparation of financial
A. Purchase of Timber for Rs10, 000
statement is
B. Sofa set worth Rs20, 000 taken to his
A. a. Management advisory services
home
B. b. Financial Accounting
C. Sale of household furniture for Rs20,
C. c. Cost Accounting 000
D. Tax Accounting D. Dinning table of Rs15, 000 given to his
friend as gift
779. Any amounts owed by a business and re-
ported on the balance sheet are referred 784. All of the following are liabilities except:
to as
A. Accounts Payable
A. assets
B. Notes Payable
B. liabilities
C. Salaries Payable
C. profit
D. Revenue Earned
D. expenses
785. A number of users would broadly agree
780. Statement of a firm’s financial position that faithful representation has been
on a particular date including assets, liabil- achieved. Which qualitative characteristic
ities, and owner’s equity of financial information is described by this
A. Balance Sheet statement?
B. Budget A. Comparability
796. The main purpose of accounting is 801. Recording expenses and revenues in the
A. to account for money so it will not be same period in which they occur..
lost. A. Matching concept
B. to provide information that is useful in B. Historical cost concept
making economic decisions. C. Consistency concept
C. to safeguard the assets of a company. D. Accrual concept
D. to provide a clear view of the state of
NARAYAN CHANGDER
802. Which branch of accounting embraces the
the industry’s economy.
preparation of various tax returns and tax
797. You earn interest and your money is planning necessary to minimize the impact
available after you have given the re- of taxes on the firm?
quired period of notice to the bank. A. Auditing
A. call deposit B. Cost accounting
B. notice deposit C. Financial accounting
C. fixed deposit D. Management accounting
D. cheque deposit E. Tax accounting
798. In Accounting, Goods is defined as: 803. An accounting standard can be ignored if
the net impact of doing so has such a small
A. Items which purchased for own con-
impact on the financial statements that a
sumption.
reader of the financial statements would
B. Items which are purchased for charity. not be misled.
C. Items which are purchased for resale. A. Materiality
D. Items without any defect. B. Objectivity
B. a check that was deposited after 30 804. A business owned by one person.
days A. ethics
C. a check that was cashed the same day B. service business
it was written
C. sale on account
D. a check written with a date in the fu-
D. sole proprietorship
ture
805. Outside of the United States, many coun-
800. Which of the following companies was in-
tries use for their accounting standard.
volved in energy and other resource trad-
ing? A. generally accepted accounting prac-
tices
A. Enron
B. the International Financial Reporting
B. WorldCom
Standards
C. Adelphia C. the international agreement on taxes
D. Arthur Andersen and tariffs
D. the Common Market accounting meth- 811. the tax which is due on personal earnings
ods A. income tax
817. Which of the following would NOT be 822. Which of the following is not a business
considered as internal users of accounting transaction?
data for a company? A. Paid salaries and wages amounted to
A. External auditor |10, 000
B. CEO of the company B. Purchase of goods for resale
NARAYAN CHANGDER
amounted to |50, 000
C. President of the company
C. Paid rent for office premises |5, 000
D. Salesman of the company
D. Purchased a LCD for personal use
818. Comparability, timeliness. verifiability,
823. Which of the following is the basic Ac-
and understandability are
counting Equation?
A. fundamental characteristics
A. Assets = Liabilities + Stockholder’s
B. enhancing characteristics or Owner’s Equity
C. modifying principles B. Liabilities = Assets + Stockholder’s
D. accounting assumptions or Owner’s Equity
C. Stockholder’s or Owner’s Equity = Li-
819. It is the area of the accountancy profes- abilities + Assets
sion that encompasses the process of ana-
lyzing, classifying, summarizing and com- D. Assets = Liabilities + Income
municating all transactions involving the 824. An unadjusted balance in cash book is be-
receipt and disposition government funds cause of the result of which error?
and property and interpreting the results
A. Deposit in transit
thereof.
B. The omission of Bank charges
A. Internal Auditing
C. Outstanding cheques
B. Private Accounting
D. Unpresented cheques
C. External Auditing
825. Recording of transaction in ledger is
D. Government Accounting
called as
820. A government accountant would likely A. Journalizing
work for
B. Posting
A. the IRS C. Recording
B. a large corporation D. None of these
C. a nonprofit organization
826. What is expenses?
D. a small business
A. Costs incurred with revenues
821. An amount of cash that a business keeps B. Amounts earned from selling products
on hand for small payments or purchases or services
is called: C. Occurs when expenses are more than
A. petty cash revenues
B. a cash advance D. none of above
827. Branch of Accounting that focused on the more applicants from that school. This ac-
allocation of the resources and funds of the tion shows David’s
national government.
836. Assets are recorded at their original pur- 841. Which of the following is not one of the
chase price according to the: necessary processes performed in account-
A. Materiality Principle ing in order to provide information that is
useful to interested users?
B. Historical Cost Principle
A. Identifying
C. Cost Benefit Principle
B. Summarizing
D. Consistency Principle
C. Recording
NARAYAN CHANGDER
837. “Accounting information must be pre- D. Counting
sented to the users in time to fulfil their
decision making needs”. This statement is 842. Which branch of accounting deals with
referring to which characteristic of useful the calculate the profit or loss of a busi-
managerial accounting information? ness during a period and to provide an ac-
A. Accuracy. curate picture of the financial position of
the business as on a particular date to in-
B. Cost effectiveness. vestors or banks?
C. Relevance. A. Auditing
D. Timeliness. B. Cost accounting
838. According to principle of conservatism: C. Financial Accounting
A. provision is made for bad and doubtful D. Management accounting
debts
E. Tax accounting
B. depreciation is charged on assets
843. Which of the following accounting con-
C. recording is made of outstanding ex-
cepts means that similar items should re-
penses
ceive a similar accounting treatment?
D. all of the above
A. Going concern
839. Which type of business organization has B. Accruals
the following characteristics? is owned by
C. Matching
2 to 20 personhas unlimited liabilityhas no
legal obligation to audit the accounts D. Consistency
A. sole trader 844. Accounting is important due to following
B. partnership reasons
C. company A. Replacement of memory
D. none of above B. Settlement of tax liability
856. These users need accounting information 861. According to most large company CFOs,
in order to regulate businesses that are SOX has
within the scope of their legal authority. A. increased fraud
A. Employees B. increased investor confidence
B. Creditors C. decreased company profits
C. Auditors D. decreased stock prices
D. Government regulatory bodies or
862. Which of the following is an advantage
NARAYAN CHANGDER
agencies
of accounting?
857. Which of the following is NOT a financial A. Based on historical cost
statement
B. Omission of qualitative information
A. Income Statement
C. Incomplete information
B. General Journal
D. Detection of errors
C. Balance Sheet
D. Cash flow statement 863. Accounting provides which of the follow-
ing information?
858. A business owns a non-current asset A. Qualitative information
which cost $4, 000 and is recorded at
its carrying amount in the financial state- B. Quantitative information
ments. Which of the following accounting C. Financial information
principles has been applied? D. All of the above
A. Going concern
864. Prime cost is calculated as:
B. Business entity
A. Direct Material+Direct Labour+Direct
C. Consistency Expense
D. Money measurement B. Direct Labour-DirectExpense
859. Bought office furniture on account C. Direct Expense+overheads
A. +Asset (Furniture) D. Direct Cost + Indirect Cost
B. -Revenue (Sales) 865. What is the purpose of promotion?
C. +Acct. Payable (Furniture Store) A. to inform people about products
D. -Revenue (Sales) B. to receive customer feedback
E. +Asset (Furniture) C. to persuade people to buy a product
860. The information includes everything nec- D. to increase competition in market-
essary to reflect what happened for all of place
the business activities for which the firm
is reporting. 866. The firms should use the same accounting
method from period to period to achieve
A. completeness comparability over time within a single en-
B. neutrality terprise. What principle is this?
C. freedom from error A. Consistency Principle
D. verifiability B. Historical Cost
877. Management accounting differs from fi- 882. Which of the following questions can a
nancial in that management accounting is balance sheet help to answer?
concerned mainly with
A. Does the business have too many cus-
A. measuring and reporting financial in- tomers?
formation to external parties
B. Has too much credit been extended?
B. preparing accounts in line with gener-
ally accepted Australain accounting princi- C. Does the business have too many em-
ples ployees?
NARAYAN CHANGDER
C. measuring, analysing and reporting to D. Is the business making the right prod-
business owners ucts?
D. preparing statements for auditing
883. Which of the following describes a public
878. Debit balance of $100. Making an entry accountant?
of a $50 credit. What’s the new balance?
A. Damian is an auditor for an interna-
A. Credit of $50 tional manufacturing company.
B. Debit of $50
B. Jorge is a senior accountant at a non-
C. Credit of $100 profit organization
D. none of above C. Chris is a fraud investigator for the
879. Which of the following is not a correct Government Accountability Office.
variation of the basic accounting equa- D. Natalie prepares and files taxes for in-
tion? dividuals.
A. Assets = Liabilities + Equity
884. This enhancing quality means that the in-
B. Assets-Liabilities = Equity
formation is made available to decision
C. Assets-Equity = Liabilities makers when needed, or in a timely man-
D. Assets + Liabilities = Equity ner to be capable of influencing the users’
decisions.
880. Concept:Revenue is recorded at the same
time goods or services are sold. A. Comparability
886. Which of the following is NOT types of 891. What does a supply chain link?
the business units? A. Sellers and Prospects
NARAYAN CHANGDER
898. Checks, receipts, invoices, and purchase Cash Flow2.Statement of Profit or
orders are examples of Loss3.Statement of Financial Position4.
A. financial statements. Trial balance
901. Phone bills, wages and insurance are ex- B. payroll clerk
amples of C. purchase ledger clerk
A. gains D. none of above
B. revenue
906. Accounting is the financial informa-
C. capital tion.
D. expenses
A. Strategy of analyzing
902. Accountants use Generally Accepted Ac- B. Auditing of
counting Principles (GAAP) to make the
C. Planning, recording, analyzing, and in-
financial information communicatedI. rele-
terpreting of
vant II. reliable III. comparable IV prof-
itable D. Reporting of misstated
907. The difference between personal assets 912. Which of the following items does the
and personal liabilities. statement below describe? “A possible
obligation that arises from past events
B. Prudence C. AAA
D. BOA
C. Business entity
D. Going concern 914. If revenues for the accounting period to-
tal $5, 000, and the expenses total $1,
910. What is primarily centered on the critical 000, then the net income (loss) must total
examination of financial statements by an
A. $6, 000
independent CPA to express an opinion re-
garding the fairness of the contents of the B. $4, 000
financial Statements? C. ($6, 000)
A. auditing D. ($4, 000)
B. cost accounting
915. What is “Deposit in transit” in bank rec-
C. financial accounting onciliation?
D. management accounting A. Added to Bank Balance
E. tax accounting B. Subtracted from Bank Balance
C. Subtracted from the Cash Book Bal-
911. Users of accounting information include
ance
A. Creditors
D. Added to Cash Book Balance
B. Lenders
916. Which of the following makes compar-
C. Customers isons of the financial conditions at multiple
D. All of the above organizations possible:
NARAYAN CHANGDER
sure?
D. the accrual method of accounting.
A. Comparability
B. Understandability 922. The system/process that provides infor-
mation about what a business has done
C. Verifiability with the money it has earned.
D. Relevance A. budgeting
918. When preparing Financial Statements B. accounting
which monetary measurement basis states C. bookkeeping
that the accounting records should be
D. none of above
based on the original cost of the transac-
tion. 923. A(n) has at least two owners.
A. Current Value A. Sole Proprietorship
B. Replacement Value B. Partnership
C. Realisation Value C. Company
D. Historical Cost D. Limited company
919. What are the 4 phases of accounting? 924. An attribute of relevance whereby a ma-
A. Recording-Summarizing-Classifying- terial information helps the user make pre-
Interpreting dictions or forecasts about the meaning
and ultimate outcome of the events giving
B. Recording-Classifying-Summarizing-
rise to the information.
Interpreting
A. Predictive value
C. Recording-Interpreting-Summarizing-
Classifying B. Confirmatory value
D. Recording-Classifying-Interpreting- C. Comparable value
Summarizing D. Neutral value
920. Transactions in the records of a business 925. These external users determine the bor-
and the resulting financial statements re- rower’s ability to meet scheduled pay-
flect the affairs of the business not the ments using the accounting information of
affairs of the owners a company.
A. Going concern (continuity) A. Creditors
B. Time period (Periodicity) B. Potential investors
C. Economic entity C. Government and Tax Authorities
D. Monetary D. Competitors
D. Full disclosure principle 933. Rs. 5, 000 received from Mohan whose
928. A person who is responsible for keeping account was written off as bad in the pre-
all of records of a business. vious year should be credited to:
A. Accountant A. Mohan’s A/c
B. Secretary B. Bad-Debits A/c
C. Bookkeeper C. Bad-Debts Recovered A/c
D. Book keeper
D. None of these
929. In accounts recording is made of:
934. Accounting Cycle includes:
A. Only non financial transactions
B. Only Financial transactions A. Recording, Summarizing, Analyzing,
Classifying and Interpreting
C. Financial and non financial transac-
tions B. Classifying, Recording, Summarizing,
Analyzing and Interpreting
D. Personal transactions of the propri-
etor C. Recording, Classifying, Summarizing,
Analyzing and Interpreting
930. After the stock market crash, the gov-
ernment created the to regulate busi- D. Recording, Summarizing, Classifying,
nesses. Analyzing and Interpreting
A. Internal Revenue Service
935. The development of accounting principles
B. Business Administration Commission in the USAThere are several phases of de-
C. Securities and Exchange Commission velopment accounting principle and theory
D. Stock Market Oversight Board in USA except
A. Management Contribution Phase
931. Bilis Computer Shop purchased P200 pa-
per puncher. The useful life of paper B. Institution Contribution Phase
puncher is 5 years. The bookkeeper ex-
C. Politicization Practice Phase
pense the entire cost of P200 in the year
it is purchased. D. Professional Contribution Phase
936. How would you journalize a bank service 940. Identify which of the following is the role
charge? of an accountant?
A. debit Miscellaneous Expense and A. Manage and run the business.
credit Cash B. Supplying goods or services to earn
B. debit Accounts Payable and credit profit.
Cash C. To ensure salary increments.
C. debit Cash and credit Service Charge D. Designing and controlling systems of
NARAYAN CHANGDER
financial records.
D. debit Cash and credit Bank Expense
941. The debts of the business.
937. A client agrees to pay a contractor $15,
000 down towards a $45, 000 job. When A. Liabilities
his accountant is journalizing the transac- B. Assets
tion, how much should be posted as ac- C. Expenses
counts receivable?
D. none of above
A. $45, 000
942. Bank reconciliation description is com-
B. $15, 000 posed of
C. $30, 000 A. Bank Accountant
D. $0 B. Business Manager
C. Business Accountant
938. The information is if it is the best
available data that a firm can possibly D. Controller of the bank
present. But it does not mean perfect due 943. Which of the following is not an external
to inherent uncertainties, estimates and user?
assumptions involved in generating the in-
formation. A. Investor
B. Creditor
A. complete
C. Supplier
B. free from error
D. Employee
C. neutral
944. Three activities that Managerial Account-
D. none of above
ing helps managers do:
939. The following costs were incurred in Au- A. Plan
gust:Direct Material RM20, 000Di- B. Act
rect Labour RM18, 000Manufacturing
C. Manage
overhead RM21, 000Selling expenses
RM16, 000Administrative expenses D. Do
RM21, 000 Prime costs during the
945. Due to which of the following, contingent
month totaled:
liabilities are shown in the balance sheet:
A. RM39, 000 A. dual aspect principle
B. RM59, 000 B. principle of full disclosure
C. RM96, 000 C. principle of materiality
D. RM38, 000 D. going concern concept
946. Which of the correct sequence of account- 951. A written policy document issued by ex-
ing activities? pert accounting body or body of govern-
ment or regulatory body covering the as-
C. debit each expense account, credit In- 960. Nominal accounts are related to
come Summary for the total expenses A. Assets & liability
D. debit owner’s capital account, credit
B. Expenses & losses
all expenses
C. Debtors & creditors
956. Current assets do not include:
D. None of these
A. (a) Debtors
B. b) Motor car 961. We record in the books of accounts.
NARAYAN CHANGDER
C. (c) Bank Balance A. financial transactions
D. (d) Prepaid Expenses B. no financial transactions
957. A check that has been issued but not re- C. both financial and non financial trans-
ported on a bank statement is called a(n): actions
A. dishonored check D. none of these
B. voided check 962. The Corona Limited Co. has three plants
C. blank endorsement nationwide that cost a total of P200 mil-
D. outstanding check lion. The current fair value of the plants is
P600 million. The plants will be recorded
958. An example of variable cost would be and reported as assets at:
A. depreciation of factory machinery A. P200 M
B. shop rent B. P400 M
C. sales staff commission C. P600 M
D. factory manager’s salary
D. P800 M
959. The owner withdraws cash from the busi-
ness for personal use. Owner’s Equity will 963. Check all applicable:Information is faith-
fully represented if it contains
A. Increase A. completeness
B. Decrease B. neutrality
C. No Effect C. freedom from error
D. none of above D. verifiabiity
1.4 Auditing
1. A deficiency in the firm’s system of quality C. both a and b
control is an indication that: D. neither a nor b
A. the audit engagement was not per-
2. In the planning stage of an audit engage-
formed in accordance with the profes-
ment, the auditor is required to perform
sional standards
audit procedures to obtain an understand-
B. the audit reports issued were not ap- ing of the entity and its environment, in-
propriate cluding its internal control. These proce-
13. A good audit planning will help the auditor 17. Quality in internal audit begins with the
to, except: and organization of the audit activity.
A. minimize its risks, A. structure
B. improve audit efficiency B. vision
C. meet its objective at the minimum ef- C. mission
fort D. risk
D. deter fraud 18. Who among the following is eligible to
NARAYAN CHANGDER
appoint an auditor of Government com-
14. When auditors wish to issue an unquali-
pany?
fied opinion but highlight that the entity
changed its method of accounting for soft- A. An individual not passing CA
ware development costs, they would most B. A chartered accountant whether in
appropriately identify the change in ac- practice or not
counting method in which of the follow- C. By C & AG
ing?
D. A chartered accountant in practice
A. the introductory paragraph
19. Which of the following is not a benefit of
B. the opinion paragraph
using IT based controls?
C. an emphasis-of-matter paragraph
A. Ability to process large volumes of
D. an other-matter paragraph transactions
B. Ability to replace manual controls with
15. Which of the following is not an advantage
computer based controls
of the preparation of working paper?
C. Reduction in misstatement due to con-
A. To provide a basis for review of audit
sistent processing of transactions
work
D. Over-reliance on computer generated
B. To provide a basis for subsequent au- reports
dits
C. To ensure audit work is being carried 20. Why it is important for an auditor to act
out as per programme ethically?
A. To make sure client/company are
D. To provide a guide for advising another
happy
client on similar issues
B. To gain trust from public who is the
16. Which of the following factors is most im- user of financial statements
portant in determining the appropriations C. To avoid being penalty by the govern-
of auditevidence? ment
A. The reliability of audit evidence and its D. To make sure the accountant prepare
relevance in meeting the audit objective the financial statement accoridng to finan-
B. The objectivity and integrity of the au- cial reporting standard
ditor
21. What is it means by good board prac-
C. The quantity of audit evidence tices?
D. The independence of the source of ev- A. Board of Directors clearly defined
idence roles and authorities.
31. how many times the process of re-auditing 36. Who can do audit?
is done
A. Accountant
A. one
B. Manager
B. two
C. Salesman
C. three
D. Auditor
D. four
37. The word ‘Audit ‘ is derived from a Latin
NARAYAN CHANGDER
32. What knowledge auditor need to pos- word ‘’audire” which means
sess?
A. To inspect
A. Accounting knowledge
B. To examine
B. Management knowledge
C. To hear
C. Knowledge about law of a country
D. none of above
D. Knowledge to gather and evaluate evi-
dence 38. Which of the following requires a base-
line? (Select the two best answers.)
33. The auditor is required to comply with all
PSAs relevant to the audit of an entity’s A. Behavior-based monitoring, Anormaly-
financial statements. A PSA is relevant to based monitoring
the audit when:I. The PSA is in effect.II. B. Performance monitor, Anormaly-
The circumstances addressed by the PSA based monitoring
exist.
C. Anormaly-based monitoring, Signarure-
A. I only based monitoring
B. II only D. Signarure-based monitoring, Behavior-
C. Either I or II based monitoring
D. Both I and II
39. The main object of an audit is
34. What kind of security control do computer A. Expression of opinion
security audits fall under?
B. Detection and Prevention of fraud and
A. Detective error
B. Precentive C. Both (1) and (2)
C. Corretive D. Depends on the type of
D. Protective
40. Before the work of audit is commenced,
35. Balance sheet audit includes verification of the auditor plans out the whole of audit
work is called
A. Assets
A. Audit plan
B. Liabilities
B. Audit note
C. Income and expense accounts where
appropriate C. Audit programme
D. All of the above D. Audit report
C. *the expanded tests control systems, C. Process of examine the financial state-
ment and information of entity
D. *audit evaluation.
NARAYAN CHANGDER
D. to ensure that all the accounting
52. Which of the following are you unlikely to records and evidence are valid and truth-
see in the current file of auditors’ working ful
papers? 57. Internal control includes
A. Memorandum & articles of association A. Internal audit
B. Audit planning memorandum B. Internal check
C. Summary of unadjusted errors C. Both internal audit and internal check
D. Details of the work done on the inven- D. Internal check and external audit
tory count
58. What is auditing?
53. Marketable securities (at cost) should be A. The process of finding fault in the finan-
classified as ncial information
A. Current Assets B. The process of creating financial
stataement
B. Non Current Assets
C. The process of verifying the financial
C. Current Liabilities statement
D. Non Current Liabilities D. The process of creating evidence of fi-
nancial statement
54. Which of the following techniques enables
an already secure organization to assess 59. Which of the following persons is qualified
security vulnerabilities in real time? to be a company auditor?
A. Baselining A. An employee of the company
63. Periodical audit is also called as 68. The IT director has asked you to install
A. final audit agents on several client computers and
monitor them from a program at a server.
B. interim audit What is this known as?
C. balance sheet audit A. SNMP
D. income statement audit B. SMTP
64. It is a action or Process Investing Money C. SMP
For Profit
D. Performance Monitor
A. Capital
B. Investment 69. Which of the following bodies does not
have any power to punish individual mem-
C. Shares bers for violations of the rules of profes-
D. Bond sional conduct?
71. Which of the following is not an enhance- 76. is the evidence to check whether it ad-
ment to internal control that will occur as equately covers the hazards in the organi-
a consequence of increased reliance on IT? zation
A. Computer controls replace manual A. Interviews
controls
B. Documentation
B. Higher quality information is available
C. Observation
C. Computer based controls provide op-
D. None
NARAYAN CHANGDER
portunities to enhance separation of du-
ties
77. You suspect a broadcast storm on the
D. Manual controls replace automated LAN. Which tool should you use to diag-
controls nose which network adapter is causing the
72. What are the benefits of quality assurance storm?
for internal auditors A. Protocol analyzer
A. Obtaining best-practice recommenda- B. Firewall
tions and benchmarks.
C. Port scanner
B. Continuous improvement.
D. Network intrusion detection system
C. Both options are correct.
D. Both options are incorrect. 78. auditors perform accounting, tax and
consulting work for corporations, govern-
73. Inventories must be presented ments and individuals.
A. Lower of cost or net realizable value A. Internal
B. Higher of cost and net realizable value
B. Independent
C. Lower of cost and fair value
C. Public
D. Higher of cost and fair value
D. External
74. Why do we have IPPF standards?
79. In a principal agent relationship, who is
A. Provide the principles that represent
principal?
the practice of external auditing as it
should be. A. Auditor
B. Foster improved External Audit pro- B. Owner
cess and operations.
C. Management
C. Both options are correct.
D. Accountant
D. Both options are incorrect.
80. Audit of Accounts of Government Depart-
75. Which of the following sections deal with
ments
qualifications of the auditor?
A. Section 141(1) A. Complete Audit
81. Which is NOT the roles of audit commit- 86. Which of the followings are internal users
tee? of financial statement?
91. Tick ALL the documents that the Statutory 96. Showing less profit is important to
Financial Accounts include: A. Pay more tax
A. management accounts B. Pay less tax
B. balance sheet C. Ge more loan
C. income statement D. Get less loan
D. auditors’ report 97. What is an internal audit?
NARAYAN CHANGDER
E. cash-flow statement A. Check, compare, communicate and
consult.
92. he ease with which cash can be stolen
is most related to which of the following B. Check, compute, communicate and
risks? consult.
112. threat is the threat that a financial 117. If a PA says she always follows the rule
or other interest will inappropriately influ- that requires adherence to CPA pronounce-
ence the professional accountant judgment ments in order to give a standard unquali-
or behavior. fied audit report, she is following a philos-
A. Self interest ophy characterized by
NARAYAN CHANGDER
D. Intimidation C. c the generalization principle in ethics.
113. What materiality level is used by the au- D. d reliance on one’s inner conscience.
ditor in determining which line items in the
financial statements are to be tested? 118. Audit programme is prepared by
A. Overall materiality A. The auditor
B. Performance materiality B. The client
C. Specific materiality C. The audit assistant
D. Individual materiality
D. The auditor and his audit assistants
114. who will investigate any complaints?
119. To find out when a computer was shut
A. jakim officer is responsible for investi- down, which log file would an administra-
gating the complaints received tor use?
B. KPDNHEP is responsible for investigat-
A. Security
ing the complaints received
C. NGO is responsible for investigating B. System
the complaints received C. Application
D. Ministry of health is responsible for in- D. DNS
vestigating the complaints received
120. In the auditing environment, failure to
115. Requirements for training, independence,
meet auditing standards is often:
and due professional care are included in
which group of the generally accepted au- A. an accepted practice
diting standards?
B. a suggestion of negligence
A. Fieldwork
C. conclusive evidence of negligence
B. General
D. tantamount to criminal behavior
C. Reporting
D. Quality Control 121. covers the control of the whole man-
agement system.
116. . Errors of omission are
A. Internal Audit
A. Technical errors
B. Error of principle B. Internal Check
C. Compensating errors C. Internal Control
D. None of the above D. none of above
122. An Auditor can hold the audit of not more C. Cash purchase
than companies D. Credit Sale
133. On completion of an audit serves the pur- A. Closing balance of the current year
pose of audit record which may be useful B. Closing balance of the last year
for future reference.
C. Audited balance sheet of the last year
A. Audit programme
D. Audited balance sheet of the current
B. Audit working papers
year
C. Audit plan
139. In order to perform audit effectively, an
D. Audit notes
internal auditor must be independent of:
NARAYAN CHANGDER
134. Goods sent on approval basis’ have been A. The employer-employee relationship
recorded as ‘Credit sales’. This is an ex- which exists for other employees in the or-
ample of ganization.
A. Error of principle B. The line functions of the organizations.
B. Error of commission C. The entity.
C. Error of omission D. All of the above.
D. Error of duplication
140. Why users use financial statament?
135. Audit programme provides instructions A. To make sure profit is correct
to the audit staff and reduces scope for
B. To make decisions
A. Understanding
C. To make everyone satisfy
B. Misunderstanding
D. To make save the company
C. Negligence
D. Liabilities 141. How many phases are there in the SDLC?
A. 6
136. What does acronym O.B.B. stands for?
B. 7
A. Opening Billboard
C. 5
B. Organizational Buying Behavior
D. None of the above
C. Outcome-based Budgeting
D. Optus Business Broadband 142. The liability of auditor can be
A. Only civil
137. This term generally refers to any effort
that seeks to examine or validate the ac- B. Only criminal
curacy of information about a person or an C. Either civil and criminal
organization.
D. Civil and /or criminal
A. Due Dilligence
B. Due Diligence 143. Which of the following concepts is not in-
cluded in the wording of the auditor’s stan-
C. Due Dilegence dard report?
D. Due Diligince A. Management’s responsibility for the fi-
138. Auditor can verify the opening balance of nancial statements
cash receipts(Receipt side) of the current B. Auditor’s responsibility to assess sig-
year with nificant estimates made by management
C. Extent of auditor’s reliance on the au- B. Make sure you are following correct
ditee’s internal controls accounting standards
148. Which one is NOT the task of audits? 153. Which of the following is not a category
A. Test the internal controls on your of an application control?
staff’s work A. Processing controls
NARAYAN CHANGDER
C. Retained Earnings B. Calculation by the auditor from the
D. Dividend Incomr company’s records.
155. General name for money, notes, bonds, C. A. Confirmation received directly from
goods, or services which represent third parties.
amounts owed D. External documents
A. cash
160. The First Auditors of a Company is Ap-
B. loan pointed by the
C. cheque A. Manager
D. debt B. Board of Directors
156. ‘Special notice of ordinary resolution has C. Employee
been given and on receipt of special notice, D. Auditor
the company must send a copy to the audi-
tor concerned and CCM.’ This is describing 161. An checks whether overall approach
the procedure for to health and safety is delivering the re-
sults you want
A. auditor appointment
A. Audit
B. auditor dismissal
B. Risk Profiling
C. auditor resignation
C. Control measures
D. auditor responsibility
D. Performances
157. Conclude on whether a exists about
the entity’s ability to continue as a going 162. Which tool can be instrumental in captur-
concern. ing FTP GET requests?
A. material misstatement A. Vulnerability scanner
B. material uncertainty B. Port scanner
C. material disclosures C. Performance monitor
D. none of above D. Protocol analyzer
158. Which of the following is NOT a statutory 163. Obligation whose liquidation is expected
rights of an external auditor? to require the use of existing resources
A. Rights to attend any general meetings classified as current assets, or the creation
of the company of other current liabilities.
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D. International Professional Practices B. Work of auditor
Framework C. Responsibilities of an auditor
175. is a method of organizing the account- D. None of the above
ing system of a business concern or a fac- 180. Which of the following would probably
tory by which the duties of various clerks not be considered an “act discreditable to
are arranged in such a way that the work the profession”?
of one person is automatically checked by
another. A. a Numerous moving traffic violations
A. Internal control B. b Failing to file the PA’s own tax return
184. Elements of an Effective Corporate Gov- 189. What do Internal Auditors do?
ernance System are A. Determining if entities are not comply-
194. THE STRUCTURE OF THE AUDIT PLAN 199. Sole proprietary concerns are to get
ENDS ON: their financial statements audited by inde-
pendent financial auditors.
A. *the expanded tests control systems
A. Legally required
B. *The development of findings and rec-
ommendations, B. Not legally required
C. *the report production, C. Ethically required
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200. Vouching of the balances of all incomes
195. A continuous audit is specially needed for
and expenses account is known as vouch-
A. Any trading concerns ing of
B. Smaller concerns A. Personal ledger
C. Banking companies B. Impersonal ledger
D. Any manufacturing companies C. Cash
D. none of above
196. An audit programme is a set of which
are to be followed for proper execution of 201. is to check what’s describes in the
audit. documentation is really present in the
A. Rules workplace
B. Policies A. observation
B. interview
C. Instructions
C. documentation
D. none of above
D. all of them
197. Which one is NOT key challenges of Pub-
lic Sector Auditing? 202. followed by the enterprise affect the
audit plan
A. Increase use of technology
A. Accounting policies
B. Receive a demand for new types of Au-
B. Audit policies
dits.
C. Accounting and Audit policies
C. Inadequate number and relative com-
petence of Audit Personnel D. Management policies
D. Transitional method:Straight line and 203. Assurance standards do not contain a re-
Reducing balance quirement that auditors obtain
204. The auditor prepares the audit report 209. At the planning stage you would NOT con-
with the help of sider
A. the timing of the audit
215. What is not included in the primary objec- C. an auditor or jury audit officer after the
tive of auditing? payment is made by the applicant
A. Accounts are written correctly D. audit staff who are not under jakim
B. Employee moral check 220. In planning the audit engagement, the au-
C. Check P & L shows correct value of ditor should consider each of the following,
profit or loss except
D. Check B/s shows correct value of as- A. The type of opinion that is likely to be
NARAYAN CHANGDER
sets and liabilities expressed.
216. The third generally accepted standards of B. The entity’s accounting policies and
reporting in auditing refers to procedures.
A. Whether financial statements are pre- C. Matters relating to the entity’s busi-
sented in conformity with GAAP ness and the industry in which it operates.
B. Whether accounting principles have D. Materiality level and audit risk.
been consistently observed
221. What are the three aspects of human na-
C. Adequacy of disclosures ture?
D. An expression of opinion on the finan- A. Approval, Discounting, Escalation
cial statements taken as a whole
B. Familiarity, Discounting, Escalation
217. An inspection of facilities, equipment, C. Familiarity, Attachment, Discounting
work practices which identifies any areas
D. Discounting, Familiarity, Approval
or practices that might be hazardous to em-
ployees is a ? 222. Which standard starts with number 1?
A. General Safety Audit A. Overarching Standard
B. Safety Program B. Underlying Standards
C. Emergency Plan C. Performance Standard
D. none of above D. Two options are correct.
218. The process of identifying, measuring, 223. Share premium account should be shown
classifying, recording, summarizing and in the Balance sheet under
communicating in a logical manner for the
A. Paid-up capital
purpose of providing financial information
for decision-making is B. Subscribed capital
A. Finance. C. Reserves & surplus
B. Economics. D. Reserved capital
C. Auditing. 224. Is a bond which is Worth a certain mone-
D. Accounting. tary value
225. What are two types of misstatements? 231. Initial audit planning involves the follow-
A. Misappropriation of assets ing matters, except
236. The failure of the auditor to meet the req- 241. Any service in which the accounting most
uisites of PSA is firm issues a report about the reliability of
an assertion that is made by another party
A. An accepted practice
is a(n)
B. A suggestion of negligence
A. Tax service.
C. An evidence of negligence
B. Attestation service.
D. Tantamount to criminal behavior
C. Accounting and bookkeeping service.
NARAYAN CHANGDER
237. are appointed by the shareholders. D. Management advisory service.
A. Accountants
242. Auditing standards differ from auditing
B. Audits procedures in that procedures relate to
C. Sales manager A. Measure of performance
D. Directors B. Audit principles
246. The following(s) is/are core principles 251. Which is not a characteristic of a special-
for the Professional Practice of Internal ized industry?
Auditing:
D. All options are correct. 252. External audit firms performing regula-
tory audits is also called
247. Audit programme helps in fixing the for
the work done among the audit staff as A. Statutory Audio
work done may be traced back to the indi- B. Stutatory Audits
vidual staff members
C. Statotury Audits
A. Remuneration
D. Statutory Audits
B. Liabilities
C. Negligence 253. .... are the assets which may arise on the
D. Responsibility happening of an uncertain event.
A. Fixed assets
248. Which is not a duty of the auditor?
B. Intangible assets
A. Duty as to report under voluntary wind-
ing up C. Contingent assets
B. Duty to sign report D. Wasting assets
C. All of the Above
254. Independent auditors of financial state-
D. None of the Above ments perform audits that reduce and con-
trol
249. Which of the following log files should
show attempts at unauthorized access? A. the business risks faced by investors.
A. DNS B. the information risk faced by in-
vestors.
B. System
C. the complexity of financial statements.
C. Application
D. quality reviews performed by other
D. Security
public accounting firms.
250. The quantity of audit working papers
complied on engagement would most be af- 255. Which type of Ethic is applicable to an
fected by auditor who provide Audit Services to the
client/company?
A. management’s integrity
A. Practice Ethic
B. auditor’s experience and professional
judgment B. Business Ethic
C. auditor’s qualification C. Subject Ethic
D. control risk D. Company Ethic
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257. Which of following is the most basic form
of IDS? nancial statements of a company.
A. Anormaly-based A. evidence
B. Behavioral-based B. information
C. Signature-based C. knowledge
D. Statistical-based D. source
258. Subscription Receivable collectible within 263. The third standard of field work states
12 months shall be treated as that sufficient competent evidential mat-
ter may in part be obtained through the
A. Current Assets (Receivables) following methods except
B. Addition to Subscribed Share Capital A. Inspection
C. Deduction to Subscribed Share Capital B. Observation
C. Confirmation
D. none of above
D. Reconciliation
259. International Standards on Auditing (ISA
500), Audit Evidence classifies assertions 264. Which of the following is NOT the statu-
into several broad categories EXCEPT: tory duty of an external auditor?
266. When computer programme or files can 271. The generally accepted standards of re-
be accessed from terminals, access can be porting encompass all to the following ex-
limited to authorized individuals by cept
269. The audit procedure which is least useful A. The audit of historical financial infor-
in gathering evidence on significant com- mation
puter processes is B. Assurance Engagements dealing with
A. Documentation subject matters other than historical fi-
nancial information
B. Observation
C. The review of historical financial infor-
C. Test decks
mation
D. Generalized audit software
D. The review of both historical and
270. When an auditor disclose the confidential prospective financial information
information about a company outside the
firm without the company approval, the 274. Which of the following best describes
auditor has VIOLATES which type of Prin- the primary purpose of audit programme
ciple of Ethic? preparation?
275. An examination of part of an organiza- 280. At the end of their tests the auditors first
tion’s procedures and methods for the pur- send
pose of evaluating efficiency and effective- A. qualified opinion
ness is known as
B. management accounts
A. Financial statement audit.
C. the letter to management
B. Production audit.
D. purchasing ledger
C. Operational audit.
E. a letter to shareholders
NARAYAN CHANGDER
D. Compliance audit.
281. An auditor shall consider materiality
276. Choose which is the correct valuation for when I. Determining the nature, timing,
audit procedure for non-current liabilities. and extent of audit procedures. II. Eval-
A. re-computation uating the effect of misstatements.
277. Who should appoint the company’s audi- 282. While framing an audit plan auditor
tor in the first year of incorporation? should ascertain his cast by various legis-
lations on him.
A. Members of the company
A. Limitations
B. Board of Directors of the company
B. Duties and obligations
C. The Registrar
C. Rights and powers
D. none of above
D. Term of appointment & responsibilities
278. If the auditor is of the opinion that the fi-
283. Erroneous data has been detected by com-
nancial statement does not show the true
puter program controls. It has been ex-
and fair view of the state of affairs of the
cluded from processing and printed sepa-
business, he issues a report
rately “Error Report”. Who should most
A. Clean probability by review and follow up on
B. Qualified this report?
A. auditor B. HTTPs
B. client C. RDP
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D. National Audit Department and Inter- for
nal Audit Unit
A. Misappropriation of cash
295. Which of the required materiality lev- B. Misappropriation of goods
els is calculated by multiplying a certain
percentage by the appropriate benchmark C. Fraud
which is either an element or component of D. Misfeasance
an entity’s financial statements?
301. Your manager wants you to implement a
A. Overall materiality
type of intrusion detection system (IDS)
B. Planning materiality that can be matched to certain types of
C. Scoping materiality traffic patterns. What kind of IDS is this?
D. Specific materiality A. Anomaly-based IDS
304. Who will present the audit report to the 309. Which error do not affect the trial balance
PAC? and is most difficult to find?
305. threat that a professional accountant 310. The government examines tax returns
will promote a client’s or employer’s posi- completed and submitted by a taxpaying
tion to the point that the professional ac- entity to confirm that information on a tax
countant’s objectivity is compromised return is correctly reported and accurate.
A. Self interest A. Internal Revenue Service Audit
B. Self review B. Internal Revenue System Audit
C. Advocacy C. Internal Revenue Source Audit
D. Intimidation D. none of above
306. When people speak of the assurance func- 311. The standards of due audit care requires
tion, they are referring to the work of au- the auditor to
ditors in A. Make perfect judgement decision in all
A. lending credibility to a client’s financial cases
statements. B. Ensure that the financial statements
B. detecting fraud and embezzlement in a are free from error
company. C. Possess skills clearly above the aver-
C. lending credibility to an auditee’s fi- age for the profession
nancial statements. D. Apply judgement in a conscientious
D. performing a program results audit in manner, carefully weighing the relevant
a government agency. factors before reaching a decision
314. As you review your firewall log, you 318. Recording a transaction twice in the
see the following information. What type books of original entry is an error of
of attack is this? S=207.50.135.54:53-
A. Principle
D=10.1.1.80:0S=207.50.135.54:53-
D=10.1.1.80:1S=207.50.135.54:53- B. Commission
D=10.1.1.80:2S=207.50.135.54:53- C. Duplication
D=10.1.1.80:3S=207.50.135.54:53-
D=10.1.1.80:4S=207.50.135.54:53- D. none of above
D=10.1.1.80:5
NARAYAN CHANGDER
319. These are the types of audit:
A. Denial-of-service
A. Internal Control
B. Port scanning
B. Financial Statements
C. Ping scanning
C. Constitution
D. DNS Spoofing
D. Applications
315. Financial report auditing can best be de-
E. Special
scribed as:
A. a regulatory function that prevents the 320. Which of the following standards are to
issuance of improper financial informa- be applied, as an appropriate, in the audit
tion. of historical financial information?
B. a professional activity that measures A. PSREs
and communicates financial and business
B. PSAEs
data.
C. a discipline that attests to the results C. PSRSs
of accounting and other functional opera- D. PSAs
tions and data.
321. The Auditors Working Papers are divided
D. a branch of accounting.
into two parts
316. The auditors will inspect such documents A. Permanent audit file and current audit
as: file
A. invoices B. b)Permanent audit file and temporary
B. management letter audit file
C. qualified reports C. temporary audit file and current audit
file
D. bank statements
E. receipts D. current audit file and transitory audit
file
317. In what way can you gather information
from a remote printer? 322. Objectives of internal audit includes
A. HTTP A. Proper control
B. SNMP B. Perfect accounting system
C. CA C. Asset protection
D. SMTP D. All of the above
333. Who among the following can be ap- 338. Audit can be done by only in India
pointed as auditor of a company?
A. Accountant
A. A partner or a director of a company
B. B.Com Graduate
B. A person of unsound mind
C. Chartered Accountant
C. Mr. who owes Rs.500 to the company
D. Owner of company
D. Mr. Z the holder of C.A certificate
339. An audit programme is a set of which are
NARAYAN CHANGDER
334. When accountant or auditor attend for-
mal education, relevant practical train- to be followed for proper execution of au-
ing and experience and continuing profes- dit.
sional education, he or she is said to fulfill A. Rules
which type of Principles of Ethic?
B. Policies
A. Integrity
B. Objetcivity C. Instructions
343. Objectives of auditing can be mainly cat- 348. A progressive audit programme is also
egorised into parts called a
344. Involve examining support for the indi- 349. Which of the following standards are to
vidual debits and credits posted to an ac- be applied to compilation engagements,
count. engagements to apply agreed-upon proce-
dures to information, and other related
A. tests of details of balances services engagements as specified by the
B. tests of controls AASC?
C. tests of details of transactions A. PSRSs
D. analytical procedures B. PSAs
C. PSAEs
345. An auditor of Government company has
to submit his report to the:- D. PSREs
346. Sec.143 of Companies Act 20913 deals B. Acts to be performed by the auditor
with C. Measure of the quality of the auditor’s
A. Powers and rights of an auditor performance
NARAYAN CHANGDER
D. All of the above
359. Types of fraud
354. Which is not an audit consideration when
it comes to auditing specialized indus- A. Misappropriation of cash
tries? B. Misappropriation of goods
A. Engagement Budget C. Manipulation of accounts
B. Reliance on Experts D. All of the above
C. Competence 360. Asset valuation is done by the him-
D. Audit Planning self.
355. .... is the system in which we keep phys- A. Auditor
ical register of journal and ledger for keep- B. Shareholder
ing the records of each transactions.
C. Proprietor
A. Traditional accounting
D. Management
B. Manual accounting
361. Audit programme is prepared by
C. Cost accounting
D. Management accounting A. The auditor
B. The client
356. The scandal that came to light in 2001
involved audit failures at many levels by C. The audit assistant
multiple parties, including several mem- D. The auditor and his audit assistants
bers of the executive management team
and partners, auditors, and other employ- 362. How many parties are involved in the
ees at Arthur Andersen. framework for public sector accounting?
A. Shenlong A. 7
B. Eiron B. 3
C. Enron C. 5
D. Encore D. 2
357. Compensating errors are also known as 363. Investments in securities are classified as
which of the following?
A. Offsetting error A. Held-to-maturity.
B. Error of commission B. Trading securities.
C. Error of duplication C. Available-for-sale securities.
D. Error of principle D. All of the options
374. In case of government company, the au- 379. Audit is done by a third party and
ditor is appointed by provides an independent view
A. Central Government A. Internal
B. State government B. External
C. Board of director C. Environmental
D. none of above D. none
NARAYAN CHANGDER
375. The first phase of planning an audit and 380. Key players in good corporate gover-
designing an audit approach is to nance are
A. Understand the client’s business and A. Directors and management of corpora-
industry. tion
B. Perform preliminary audit procedures. B. Audit committee members
A. Physical Access Audits 389. CPA Ontario should remove its general
B. Application Audits prohibition against PAs taking commis-
sions and contingent fees because
NARAYAN CHANGDER
B. Bank Statement B. Preparing final accounts
C. Copy of Sales Invoice C. Examination of books, accounts or
vouchers
D. Voucher
D. Decision making
395. Based on the audit procedure for non-
current liabilities, which is the correct an- 400. External audit for public sector aims
swer for inspecting supporting documents A. To achieve high level of public account-
such as invoice and receiving reports? ability.
A. accuracy B. To have clear understanding about the
B. rights and obligations organization’s strategic directions and ob-
jectives.
C. presentation and disclosure
C. To maintain or improve the efficiency
D. existence and effectiveness of internal control and
governance.
396. is essentially an environmental man-
agement tool for measuring the effects D. All of the above.
of certain activities on the environment
401. A PA’s legal licence to practice public ac-
against set criteria or standards.
counting can be revoked by which organi-
A. Environmental Auditing zation?
B. Management Auditing A. a the CPA Canada
C. Safety Auditing B. b provincial body of PAs
D. none of above C. c Auditing Standards Board
D. d provincial securities commissions
397. Implement Risk profiling and control mea-
sures occurs in which PDCA cycle. 402. Essentials of good audit report includes
A. Do A. Simplicity
B. Plan B. Clarity
C. Check C. Firmness
D. Act D. All of the above
398. Which of the following should be included 403. Auditing begins where ends
in the audit plan? I. The nature, timing and A. Selling
extent of planned risk assessment proce- B. Inventory valuation
dures. II. The nature, timing and extent
of planned further audit procedures at the C. Accounting
assertion level. D. none of above
NARAYAN CHANGDER
C. Responsibilities 419. Internal auditors must have competentin-
terpersonal skills. Which of the following
D. none of above does notrepresent an attribute of interper-
sonal skills?
414. In 1956, after the implementation of
Act audit for companies was made compul- A. Communication.
sory B. Leadership.
A. Companies C. Project management.
B. Income Tax D. Team capabilities.
C. Consitutional 420. Comfirmations are documents snet by au-
D. Labour Laws ditors to parties to confirm their bal-
ances with the client.
415. He should examine whether recognised A. internal
accounting principle have been consis-
tently B. external
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C. Preparing final Accounts
A. Matters of future importance
D. Both a & b
B. a)Matters relations to post years
C. Matters relating to the year of audit 441. Auditor has no lien on
445. Audit experts can help you with and independence rules for firms regis-
A. Achieve high levels of accuracy book- tered with the Board to conduct audits of
public companies.
B. vital B. Agriculture
455. Which of the following is a record of the B. no, the monitoring process is not run
tracked actions of users? on a regular basis
A. Performance Monitor C. no, the monitoring process is run on a
B. Audit Trails regular basis
NARAYAN CHANGDER
456. What are the three factors in “the fraud
triangle” A. To give appropriate attention to all im-
portant areas of audit
A. Incentive, manipulation, rationaliza-
tion B. To identify potential problems
B. Opportunity, pressure, incentive C. To coordinate work with other auditors
and experts
C. Incentive, opportunity, rationalization
D. All of the above
D. Opportunity, skepticism, rationaliza-
tion 461. You have established a baseline for your
server. Which of the following is the best
457. Which of the following is true about ac-
tool to use to monitor any changes to that
counting?
baseline?
A. Accounting is resoonsibility of manage-
A. Performance Monitor
ment
B. Anti-spyware
B. Accounting is responsibility of owners
of company C. Antivirus software
C. Accounting is responsbiliy of auditor D. Vulnerability assessments software
D. Accounting is responsibility of both ac- 462. A symbol or word legally Registered es-
countant and audtior tablished by use us Representing a Com-
458. Which one is not the duty of public sector pany or Product
organisations? A. Patent
A. Maintain proper accounting system B. Trade Mark
and practice.
C. Copy Right
B. Perform record keeping.
D. Goodwill
C. Review statements and provide any re-
lated comments. 463. The minimum required phases and con-
siderations within SDLC phases are
D. Prepare financial statements at the
if the system or software development
end of the day.
deals with data in any way.
459. Is the monitoring process conducted A. mandatory; Level 0
within the validity period of halal certifi-
B. optional; Level 1
cation?
A. yes the monitoring process is not run C. optional; Level 0
on a regular basis D. mandatory; Level 1
A. Directors of the company 468. The auditor shall assemble the audit doc-
B. Members of the company umentation in an audit file within days
of completion of audit.
C. The Central Government
D. All of the above A. 60 days
B. 90 days
466. How many types of error are there in au-
diting? C. 180 days
A. 2 D. 30 days
NARAYAN CHANGDER
B. Profit from capital C. exchanged.
C. Wage from labour D. produced.
D. Rent from land
12. A is a semi-independent business that
7. A target market is pays fees to a parent company.
A. a market available at target A. Proprietorship
B. a group of people who all buy the exact B. Partnership
same goods and services
C. Corporation
C. a group of producers who have similar
interests and therefore join in a partner- D. Franchise
ship business
13. An increase in the average prices of goods
D. a group of customers with similar char-
and services in a country.
acteristics towards which a business has
decided to aim its marketing efforts and A. deflation
its products B. inflation
8. Products and services are bought and sold C. market price
at a/an
D. demand price
A. arena
B. black-market 14. The target rate for inflation is?
C. marketplace A. 1-2%
D. stalls B. 2-3%
A. Diversification D. 4-5%
B. Deductions 15. What do consumers, producers, and the
C. Portfolio owners of resources do with money pay-
D. Factors of Production ments to create a flow of resources, goods,
services, and money payments?
10. Of the three types of businesses, which A. Exchange
one provides the most jobs? (Hint:Which
one is the most common? ) B. Distribute
A. Corporation C. Produce
B. Partnership D. Consume
A. 1.Income and price of commodity 22. Oil, water, and wood are examples of
resources.
B. 2.Price and quantity of a commodity
A. Land
C. 3.Income and quantity demand
B. Labor
D. 4.Quantity demanded and quantity sup-
plied C. Capital
D. Entrepreneurship
18. What is Business Studies?
A. This is the study of how businesses are 23. the result of merging companies that pro-
formed, how they grow & how the oper- duce unrelated goods and services
ate/managed. A. horizontal merger
B. This is the study of how human be- B. conglomerate
ings behave as they satisfy their unlimited C. depreciation
wants and needs.
D. multinational
C. This is the value of the next best alter-
E. vertical merger
native forgone.
D. none of above 24. Under capitalist economies, the answer to
the fundamental questions-what, how and
19. Labour is for whom to produce are obtained by-
A. the human process of manufacturing A. Government regulation
goods and services B. Cost benefit analysis
B. the human skills and effort required in C. Market forces of demand and supply
the production process
D. All of the above.
C. the human skills required to acquire
raw materials 25. What is the focus of Microeconomics?
D. the human skills and effort required to A. How businesses make decisions
manufacture goods and services B. How government manages the econ-
omy
20. The type of government where the govern-
ment or a central-planning committee reg- C. How individual consumers and firms
ulates the amount, distribution, and price make economic decisions
of everything produced. D. none of above
26. What does the scarcity of resource implies B. Increase due to the growth of the in-
dustry as a whole
A. We must develop way to decrease our C. Generate lower per unit production
individual wants costs
B. Not all wants can be satisfied. D. Reduce production costs in the short
C. Resources can not satisfy any want run
D. Resources are very scarce and shall 32. The value of one nation’s currency versus
NARAYAN CHANGDER
not be used at all the currency of another nation is called
37. Economics is “On the one side, a study of 42. is the base of marketing planning
wealth; and on the other, and more impor-
A. Demand Estimation
tant side, part of a study of man”. This is
C. public C. alliance
D. sector D. defensive strategy
NARAYAN CHANGDER
ployees
D. Consumers, Producers, Households, B. Descriptive Economics.
Employees C. Micro-economics.
48. Country with little economic wealth and an D. Normative economics.
emphasis on agriculture or mining.
53. Internal things that may limit a company’s
A. less-developed country ability to achieve it’s goals would be
B. developing country known as a
C. industrialized country A. strength
D. none of above B. weakness
C. opportunity
49. A command economic system is character-
ized by: D. threat
A. reliance on the forces of supply and de- 54. A is a check that transfers a portion of
mand to determine what is produced. the corporate earnings to an individual.
B. reliance on the government to deter- A. Stock
mine what is produced and who gets the
B. Dividend
output.
C. Payment
C. an extremely rapid rate of economic
growth. D. Bonus
D. freedom of choice and freedom of com- 55. What is the fundamental problem of eco-
petition. nomics?
50. Two local business owners want to reduce A. How to keep consumers out of debt?
competition, so they decide to form one or- B. How to fulfill our unlimited wants and
ganization from the two companies. This needs with limited resources?
is an example of a
C. How to figure out the way to make the
A. monopoly. most money?
B. hostile takeover. D. How do we ensure all people get a col-
C. merger. lege education?
D. trading bloc. 56. A garbage truck driver is an example of
51. Something we must have in order to sur- which Factor of Production?
vive A. labor
A. Want B. land
67. According to the article, what will you 73. In a mixed economy
have to do when setting up a business BE- A. All economic decisions are taken by
FORE your very first transaction? the central authority.
A. get money B. All economic decisions are taken by
B. sell goods private entrepreneurs.
C. spend money C. Economic decisions are partly taken
D. count your money by the state and partly by the private en-
NARAYAN CHANGDER
trepreneurs.
68. Hard to raise funds to start and expand D. None of the above.
A. Sole Proprietorship and Corporation
74. Why would a company need to issue
B. Sole Proprietorship stock?
C. Partnership and Corporation A. To increase its’ customer base.
D. Corporation B. To raise money.
69. What happens when demand is bigger C. To stop the government from regulat-
than supply? ing it.
A. Deflation D. To show customers that it’s success-
B. Surplus ful.
78. Which of the following people would tend 82. The four government objectives are low
to favor a socialist economy? inflation, low unemployment, balance of
payments and
NARAYAN CHANGDER
88. A science that examines how goods and
B. $5
services are produced, sold, and used.
C. $10
A. Factors of Production
B. Capitalism D. $15
NARAYAN CHANGDER
services. C. Corporation
A. Wants D. Franchise
B. Trade-off 116. This business takes raw materials and
C. Consumer mass produces goods. Usually it uses
D. Market Economy robots, computers, assembly lines, and hu-
man labor to make goods.
111. A charter is a government document that A. Proprietorship
gives permission to create a
B. Partnership
A. Proprietorship
C. Merchandising Business
B. Partnership
D. Manufacturing Business
C. Corporation
D. Franchise 117. Which of the following is a possible cause
of diseconomies of scale?
112. Asda would be classified as A. similar businesses in the area
A. small B. easy access to suppliers
B. small/medium C. greater distance between senior staff
C. large and shop floor workers
D. none of above D. abundance of skilled labour
113. In every economic system, scarcity im- 118. A country with a strong business activ-
poses limitations on ity that includes advanced technology and
A. households, business firms, govern- a highly educated population.
ments, and the nation as a whole A. developing country
B. households and business firms, but B. less-developed country
not the governments C. industrialized country
C. local and state governments, but not D. none of above
the federal government
D. households and governments, but not 119. What is a corporate structure in the
business firms United States whereby the owners are not
personally liable for the company’s debts
114. Marginal utility approach was given by: or liabilities?
A. J.R. Hicks A. Manufacturing business
B. Alfred Marshall B. Corporation
122. In Economics, we use the term scarcity to 127. sum of net income and non-cash charges,
mean; such as depreciation
A. Absolute scarcity and lack of re- A. net income
sources in less developed countries.
B. corporation
B. Relative scarcity i.e. scarcity in rela-
tion to the wants of the society. C. cash flow
C. Scarcity during times of business fail- D. limited life
ure and natural calamities.
D. Scarcity caused on account of exces- 128. curve represents all combinations
sive consumption by the rich of market baskets that provide consumer
with the same level of satisfaction.
123. Australia’s biggest trading partner is
A. 1.demand curve
A. USA
B. Japan B. 2.indefference curve
124. Michelle is trying to decide which goods 129. The quantity of a good or service that con-
and services to purchase so that she can sumers are willing and able to buy.
get maximum satisfaction. Michelle is
A. Economic System
A. creating scarcity.
B. economizing. B. Market Price
130. What is the purpose of government within 5 miles of your store. This would
taxes? be considered a
A. Fund the income of politicians A. Strength
B. Provide money for public goods and B. weakness
services
C. opportunity
C. Provide money for public perfor-
mances D. threat
NARAYAN CHANGDER
D. Supplement big businesses 136. what is a subsistence economy?
131. The expansion of micro economics into A. an economy directed to basic subsis-
other social sciences has caused economics tence rather then to the market
to be called as the B. type of economic system where invest-
A. Imperialist social science ment, production and the allocation of cap-
ital goods take place
B. Queen of social science
C. an economic system in which pri-
C. Traditional social science
vate individuals or businesses own capital
D. Inter disciplinary social science goods
132. The word ‘Economics’ has the origin D. none of above
A. Roman 137. Disadvantages of this type of business
B. French include:company is taxed on profits, reg-
C. Greek ulated by the government, and hard to
start.
D. European
A. Sole Proprietorship
133. List any THREE methods that can be used B. Partnership
to promote importsubstitution.
C. Corporation
A. Gdp
D. Franchise
B. market price
C. economy 138. What is the abbreviation for PPC?
D. subsidies A. Possibility Production Curve
140. The method a country uses to answer the 145. A nonprofit agency sponsored by local
three Economic questions. businesses that helps to resolve disputes
between consumers and sellers.
150. Who controls the cash rate (interest rate) D. New technologies create new job op-
in Australia? portunities
A. RBA 155. Jared has two hours before having to go
B. CBA to his part-time job. He is deciding be-
C. Australian Government tween studying for a math exam and tak-
ing a nap. If Jared chooses to take a nap,
D. Qld Government the opportunity cost of his decision is
151. A large business/enterprise would have A. the rest he is getting
NARAYAN CHANGDER
B. the score he will earn on the math
A. 10-49 persons employed. exam
B. 250 or more persons employed. C. the wages from his part-time job
C. 50-249 persons employed. D. all of the above
D. less than 10 persons employed. 156. The quantity of a good or service that
businesses are willing and able to provide.
152. In what way does specialization increase
productivity? A. Producers
A. Specialization reduces scarcity B. Traditional Economy
B. a. Specialization reduces the cost of C. Supply
production. D. Market Price
C. a. Specialization increases the de- 157. Teachers, construction workers, and me-
mand for a product. chanics are examples of
D. a. Specialized workers are generally A. Land
more highly educated.
B. Labor
153. Dan has $5, 000. He wants to invest C. Capital
his money in the type of business that will
D. Entrepreneurship
not take his personal assets if the business
fails. In which type of business should he 158. A contest among sellers to win cus-
invest? tomers.
A. corporation A. Monopoly
B. partnership B. Competition
C. proprietorship C. Bait and switch
D. none of above D. none of above
154. Which is NOT a benefit of technological 159. It operates as a separate, legal body lead
change? by an elected board of directors, the board
is elected by shareholders, the owenera of
A. Production method becomes more effi-
the
cient, increases profit
A. Sole Proprietorship
B. Allow consumers to search and com-
pare prices B. Partnership
C. Machinery replace labour, causing un- C. Corporation
employment D. Cooperative
171. Which of the following is the cause of cen- 177. Pigou was an ardent supporter of
tral economic problem? A. Wealth definition
A. Scarcity of recourses B. Welfare definition
B. Unlimited wants C. Scarcity definition
C. Alternative use D. Growth definition
D. All of the above
178. Which of the following is a basic right un-
der capitalism?
NARAYAN CHANGDER
172. If elasticity of demand is very low it
shows that the commodity is: A. freedom from taxation
A. 1.necessity B. Freedom of collusion
B. 2.luxuary C. The right to vote
C. 3.Has little importance in total budget D. The right to compete
D. 4.none of the above 179. Disadvantages include unlimited liability,
173. In economics ‘Ends’ refers to difficult to raise financial capital, difficulty
attracting qualified employees, limited life
A. Human wants
A. Sole Propriotorship
B. Scarcity
B. Bananas
C. Surplus
C. Corporation
D. Alternative uses
D. Franchise
174. Pets at Home PLC sells shares on the
180. What is a shareholder?
Stock Exchange to members of the public.
They are a type of ? A. The owner of any business
A. Sole Trader B. A group of companies
B. Private Limited Company C. A person who provides a service
C. Public Limited Company D. Individual or groups who own shares
in a company
D. Franchise
181. Into what two categories can wants be
175. Central Problems arises in case of divided?
A. Capitalist Economy A. Unlimited and noneconomic
B. Socialist Economy B. Economic and noneconomic
C. Mixed Economy C. Unlimited and limited
D. All of the above D. Unlimited and economics Economic
and noneconomic
176. Which of the following is not a central
economic problem? 182. Which business is not a franchise?
A. What to produce? A. McDonalds
B. When to produce? B. Hungry Jacks
C. How to produce? C. Nike
D. For whom to produce? D. Boost
188. Which of the following is NOT one of the 193. The word ‘Economics’ originates from the
five roles of business word
A. Providing employment A. Oikomnomikos
B. Stimulating economy B. Oikonomia
NARAYAN CHANGDER
B. Strengths ples of
A. Sole Trader
C. Threats
B. Partnerships
D. Opportunities
C. Limited Company
195. Characteristics include owned by two or D. Franchises
more people and may be general or limited
201. The concept of marginal utility decreasing
A. Sole Propriotorship with the increase in amount consumed of a
B. Partnership commodity is called
C. Corporation A. Diminishing marginal returns
D. Franchise B. Diminishing marginal utility
C. Diminishing total utility
196. are essential, while just add to
D. Diminishing total returns
the quality of life.
202. Of the following which is an ADVANTAGE
A. Goods, services
of increased competition?
B. Needs, wants
A. higher prices
C. Products, services B. increased variety
D. Wants, needs C. declining customer service
197. Normally a supply curve will have the D. lower quality
shape: 203. What words describes too much of a
A. 1.horizontal product in the market?
B. 2.vertical A. Scarcity
B. Surplus
C. 3.downward sloping
C. Shortage
D. 4.upward sloping
D. Supersized
198. When people are employed on short term
204. A significant decline in general economic
contracts it is an example of:
activity in a designated region is called
A. Command Economy A. expansion
B. Casualisation B. economic growth
C. Outsourced Labour C. recession
D. Full-time work D. gross domestic product
NARAYAN CHANGDER
217. stock of finished goods and parts in re- A. Business news
serve B. Economic news
A. principal C. Microeconomics
B. depreciation D. Macroeconomics
C. labor union
223. In Mixed economy, private sector-
D. inventory
A. Are absolutely free to make any type
218. Disadvantage of a central planned econ- of decisions
omy? B. Works only for social objectives
A. Social justice C. Are regulated directly and / or indi-
B. Limited choice of product and services rectly by government
C. Public goods D. Does not exists at all
D. Profit 224. “The worth of a thing is what it will
219. What do points inside the PPF indicate? bring”-What economic term is this quote
related to in the article?
A. The combination of goods that employ
goods efficiently A. currency
D. Monopolistic competition
236. Advantages include full control, ease of
231. Exploitation and inequality are minimal start up, and no double taxation.
under:
A. Sole Propriotorship
A. Socialism
B. Partnership
B. Mixed economy
C. Capitalism C. Corporation
D. All of the above D. Franchise
NARAYAN CHANGDER
D. the actions that are done by busi-
nesses for consumers 243. A supply chain is
238. A consumer can be defined as A. The transport of goods by sea or some
other means
A. the final user of goods and services
B. The sequence of processes involved in
B. someone who loves to eat
the production and distribution of a prod-
C. someone who makes goods and ser- uct or service
vices
C. The commercial activity of transport-
D. someone who consumes a lot ing goods to customers
239. To get the best from you SWOT analysis D. The amount of a commodity, product,
you must first identify what? or service available and the desire of buy-
A. How much time you have. ers for it
241. A micro business/enterprise would have 246. a check that transfers a portion of the cor-
porate earnings to a stockholder
A. 10-49 persons employed. A. dividend
B. 250 or more persons employed. B. partnership
C. 50-249 persons employed. C. cash flow
D. less than 10 persons employed. D. net income
247. The capability of a system to expand its 252. This type of business is owned by two or
total output under an increased volume of more people.
work when resources are added.
257. Which of the following is best described 261. The heart of economics is
as what you are willing to give up to have A. wants.
your first choice?
B. resources.
A. Trade-off
C. trade-offs.
B. Scarcity
D. decision-making.
C. Economic Decision-Making
262. Which of the following business organi-
D. Opportunity Cost zations is likely to experience disagree-
NARAYAN CHANGDER
ments between management and share-
258. Economists regard decision making as im- holders? A.Co-operative societies B.Sole
portant because: traderC.Partnerships D.Joint-stock com-
A. The resources required to satisfy our pany
unlimited wants and needs are finite, or A. A
scarce.
B. B
B. It is critical to understand how we can
C. C
best allocate our scarce resources to sat-
isfy society’s unlimited wants and needs D. D
C. Resources have alternative uses E. D
266. The cottage industry system involved 272. In which economic system is trade and
manufacturing- barter most common?
267. What is “spam”? 273. Something we would like to have but can
survive without
A. a form of hacking
B. a form of firewall A. Want
277. Which of the following is considered as a 282. Activities provided for the satisfaction of
disadvantage of allocating resources using others that are consumed the time they are
the market system? produced.
A. Income will tend to be unevenly dis- A. Services
tributed. B. Mixed Economy
B. People do not get goods of their C. Wants
choice.
D. Trade-off
NARAYAN CHANGDER
C. Men of Initiative and enterprise are
not rewarded. 283. What does the Circular Flow show?
D. Profits will tend to be low. A. Consumers and Producers
B. Business and Households
278. What is Scarcity?
C. Goods & services
A. Needs and Wants
D. How consumers and producers are in-
B. Unlimited Needs and Wants terdependent
C. When something is in short supply
284. Which of the following does NOT illus-
D. When something is rare and expensive trate opportunity cost?
279. Total utility maximum when: A. I should buy a book rather than a food
291. Business owned and run by 1 person 296. Who expressed the view that economics
is neutral between ends?
A. partnership
A. Adam Smith
B. nonprofit organization
B. Marshall
C. sole proprietorship
D. corporation C. Samuelson
D. Robbins
292. two goods for which the marginal rate of
substituion of one of the other is constant 297. A is a business that is jointly owned
are called by two or more persons.
A. 1.perfect substitutes A. Proprietorship
NARAYAN CHANGDER
B. A-2, B-3, C-1, D-4
C. depreciation
C. A-1, B-2, C-3, D-4
D. multinational
D. A-4, B-3, C-2, D-1
E. vertical merger
299. Micro and macro are not two independent 304. The Dow Jones industrial average swept
approaches to economic analysis but they past 12, 000 for the first time. Investors
are substitute to each other. are increasingly optimistic about corporate
A. True earnings and the economy. This achieve-
ment MOST likely involved which type of
B. False business organization?
C. PARTLY TRUE
A. proprietorship
D. PARTLY FALSE
B. partnership
300. All of the following are basic economic
questions except C. corporation
A. What to produce? D. conglomerate
B. When to produce?
305. Tony Galati, owner of the Spud Shed,
C. How to produce?
showed initiative and innovation by
D. For whom to produce it for?
A. creating a business that sourced prod-
301. What effect does rising interest rates ucts straight from local farmers
have on consumer spending?
B. creating a business that stored prod-
A. Increases spending ucts in warehouses
B. Decreases spending
C. creating a business that made him a
C. Neither increases or decreases spend- profit
ing
D. creating a business that destroyed the
D. Both increases and decreases spend-
competitors
ing
302. The driving force in choosing to start a 306. what is a scam?
business is
A. a criminal
A. supply and demand
B. fake scheme to steal money or goods
B. market forces
C. competition C. making profit
D. profit D. legally allowed due to law
307. Supply represents 312. is the term for all activities involved
A. how much of a product or service the in developing and exchanging products.
309. Persons or company who supplies goods 314. The law of Scarcity-
and services. A. Does not apply to developed and rich
A. Consumer countries
B. Creditors B. Applies only to less developed coun-
tries
C. Government
D. Suppliers C. Implies that the consumers’ want will
be satisfied in a socialist economy
310. Which one of the following is an advan- D. Implies that consumers’ want will
tage for an entrepreneur for starting a never be completely satisfied.
business as a sole trader?
A. Limited liability means that losses can 315. How is a limited company different from
be minimised a sole trader or partnership?
B. Owner has control of decision making A. A limited company has only one or two
owners.
C. It is easier to raise finance than other
types of business structure B. A limited company is usually owned by
D. Less risky than other types of business one person.
structure C. A limited company only operates on-
line.
311. Give THREE reasons for the growth in in-
ternational tourism D. The owners (share holders) have lim-
ited liability.
A. Increase in disposable income
B. Equal 316. This is an assumption of law of demand
C. Cheaper flights A. 1.Price of the commodity should not
D. Improvement in the tourism infrastruc- change
ture B. 2.Quantity should not change
C. 3.Supply should not change 322. When two goods are perfect complemen-
D. 4.Income of consumer should not tary, the indifference curve is:
change A. A straight line
NARAYAN CHANGDER
323. Things required in-order to live.
C. Planned Obsolescence
A. Market Price
D. All of the above
B. Producers
318. organization that promotes the collective
interests of its members rather than seek- C. Needs
ing financial gain for its owners D. Trade-off
A. limited life
324. Which is not a study under micro eco-
B. nonprofit organization nomics?
C. proprietorship A. Consumer
D. partnership
B. producer
319. In the circular flow model, the real flow C. Firm
(not money) from households to producers
is: D. General Employment
A. Wages and salaries 325. Match list I and list II and choose the
B. Goods and services correct answer using the codes given be-
lowList I (Economist) List II (Book)A. Adam
C. Factors of production Smith 1. EconomicsB. Marshall 2. Wealth
D. Consumption expenditure of nationsC. Robbins 3. Nature and Signif-
icance of Economic ScienceD. Samuelson 4.
320. An Economy in which resources are Principles of Economics
owned and controlled by the Government.
A. A-2, B-1, C-4, D-3
A. Economic System
B. A-2, B-4, C-3, D-1
B. Command Economy
C. A-1, B-2, C-3, D-4
C. Market Economy
D. A-4, B-3, C-2, D-1
D. Market Price
321. A term for all the activities involved inn 326. A person in which of the following fields
developing and exchanging products. would most likely use economics?
A. Service A. business
B. Business B. medical
C. Profit C. education
D. Market D. construction
338. Which of the following is a variable cost 343. Business income is considered personal in-
for a business? come
A. manager salary A. Partnership
B. wages B. Corporation
NARAYAN CHANGDER
344. State the correct answer:The law of
339. business that is jointly owned by two or scarcity:
more persons
A. does not apply to rich, developed coun-
A. stock tries.
B. partnership B. applies only to the less developed
C. depreciation countries.
C. implies that consumers wants will be
D. dividend
satisfied in a socialistic system.
340. Why are firms in markets that have per- D. implies that consumers wants will
fect competition described as “price tak- never be completely satisfied.
ers”?
345. Which of the following does not improve
A. Due to competition you can’t charge the quality / productivity of land?
whatever you want
A. Migration
B. Due to barriers to entry prices need to
B. Drainage
be high
C. Genetically-modified crops
C. Due to lack of competition you can
charge whatever you want D. Reclamation
D. Due to few businesses providing a 346. Economics has been called a ‘Science of
product, prices change dramatically Choice ‘ because
A. The human wants are unlimited, so
341. A budget constraints line is a result of:
choice making is essential
A. Market price of commodity X B. Economics is a Social science
B. Market price of commodity Y C. Economics is a Study of material wel-
C. Income of the consumer fare
359. One way to measure economic growth is 364. In Business economics ‘ends’ refers to-
to A. Human wants
A. count the number of businesses in a B. Resources
country
C. Both (1) and (2)
B. compare GDP
D. Neither (1) nor (2)
C. measure the number of imported
goods coming into a country 365. ownership certificates in a firm
NARAYAN CHANGDER
D. compare interest rates A. collective barganing
B. charter
360. Printed and online promotion is needed in
starting your business. C. stock
D. dividend
A. advertisement
B. big ideas 366. The most recognizable form of non-price
competition is?
C. sustainability
A. More Locations
D. growth
B. Better Customer Service
361. The main economic problem faced by all C. Advertising
society is
D. Low Price
A. unemployment
367. analyses cause and effect relation-
B. Inequality ship but does not pass any value judgment.
C. Poverty A. Positive or pure science
D. Scarcity B. Normative science
370. What can a Government do to increase D. Micro economics is often called in-
standards of living? come theory to emphasize the important
role that prices play
380. Which one of the following is not an ad- B. The environment in general
vantage of being a sole trader?
C. Specifically lumber and water
A. Easy to set up and run
D. Capital only
B. All the profits go to the owner
C. Cannot be continued when the owner 386. Decreased government spending may re-
dies sult in taxes.
NARAYAN CHANGDER
ness B. more
381. Which of the following is not an advan- C. lower
tage of a command economy? D. none of above
A. Can ensure stability.
387. What is any word, name, or symbol used
B. Serves people collectively by focusing
to identify a company?
on equality.
C. Products produced fulfill needs. A. Copyright
D. Multi-Variable A. GST
B. A tax on exported goods
385. In economics, resources are:
C. A tax on imported goods
A. Anything used to create something
else D. A tax on the final good
400. The financial sector can be described as C. Business exploiting cheap labour in de-
veloping countries
A. banks that use the deposits collected D. Firm exploiting poor environmental
in order to help businesses grow laws in developing country
B. financial intermediaries that collect de-
405. The point where supply and demand are
posits and invest in the growth of busi-
equal.
nesses
A. Market Price
NARAYAN CHANGDER
C. financial intermediaries that allow con-
sumers to open savings accounts B. Trade-off
D. banks that charge interest on loans C. Services
that are offered to consumers D. Scarcity
401. good whose demand curve slopes up-
406. Which type of economy has the govern-
wards because the income effect is larger
ment making all decisions?
than the substituition effect is called
A. Market
A. 1.giffen good
B. Mixed
B. 2.complementary goods
C. Traditional
C. 3.precious goods
D. 4.none of the above D. Command
402. What type of policy is the use of interest 407. Factors that make it difficult for new
rates to control the economy? firms to enter a market are called
403. A disadvantage of a sole proprietorship 408. Ownership and management are sepa-
is rate
A. Difficulty starting the business A. Sole Proprietorship
B. unlimited liability B. Partnership
C. That the owner must share profits with C. Partnership and Corporation
others D. Corporation
D. double taxation of earnings
409. Brazil’s food inflation:don’t blame it all
404. Which is NOT an example of UNETHICAL on the weather
decision making by firms?
A. Business news
A. Volkswagen cheated fuel emission
B. Economic news
tests, mislead consumers
B. Qantas give passengers option to pay C. Microeconomics
for the CO2 emissions D. Macroeconomics
410. Which government tax provides free 415. Of the four factors of production, which
healthcare to Australians? of these are not a factor of production?
411. GDP, or gross domestic product, mea- 416. Which of the following is NOT an advan-
sures tage of starting a business as a partner-
A. the value of all final goods and services ship?
produced A. More finance can be raised
B. an increase in the general price level B. Partners can specialise according to
C. the percentage of people looking for their experience
work that can’t find it C. The workload is reduced since it is
D. the economic freedom an economy of- shared amongst partners
fers D. Partners may disagree and fall out
with each other
412. Which type of economy lets the govern-
ment & private businesses work together 417. Anywhere a business exchange takes
in order to make decisions? place.
A. Market A. economics
B. Mixed B. product
C. Command C. market
D. Traditional D. service
413. When comparing the four main types 418. what are the factors of production?
of business organizations, which protects A. wants, needs, happiness
owners the MOST from personal financial
liability due to being sued by a customer? B. resources people use to produce
goods and services
A. Sole Proprietorship
C. the factors that go into proudction
B. Partnership
D. the way shops are run in order to be
C. Franchise successful
D. Corporation
419. Commercial enterprise that dedicates it-
414. Disadvantages include double taxation self to buying already made products and
and more government regulation reselling them to make profit?
A. Sole Propriotorship A. Merchandising Business
B. Partnership B. Limited Liability Company
C. Corporation C. Partnership
D. Franchise D. Service Business
NARAYAN CHANGDER
421. Deliberate deception, designed to secure
unfair or unlawful gain. C. Vulnerability to competition (especially
A. Cease and desist order from larger companies)
B. Limited warranty D. Lower overall wage costs
431. What do we do when we invest? 437. The four influences on the way people
A. We save something. work are:
435. list TWO arguments in favour of free 440. is the description of how consumers
trade. allocate income among different goods and
services to maximise their well being.
A. employment, tax
A. 1.theory of consumer behavior
B. economy, subsidies
B. 2.consumer preferences
C. cycle, monopoly
C. 3.consumer choices
D. choice, innovation D. 4.none of the above
436. Minority, women, and technology rates 441. What factor of production is an en-
in the workforce is trepreneur?
A. increasing A. Capital
B. decreasing B. Enterprise
C. staying the same C. Labour
D. Go patriots D. Land
442. requirement that an owner is personally 448. Micro economics theory studies how a
and fully responsible for all losses and free enterprise economy determines:
debts of the business A. The price of goods
A. limited liability B. The price of services
B. unlimited liability C. The price of economy resources
C. principal
D. All of the above
D. depreciation
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449. Workers
443. In which economic system is profit incen-
A. Land
tive to innovate?
B. Labor
A. Mixed
C. Capital
B. Market
C. Command D. Entrepreneurship
447. Veterinary Practices are often owned by 453. The government plans how to use re-
two or more Vets. This is known as a sources to make goods and services.
A. Sole Trader A. Mixed Economy
B. Partnership B. Command Economy
C. Limited Company C. Market Economy
D. Franchise D. Traditional Economy
454. Find the number of units X that produce D. How businesses maximize profits
maximum revenueR=800x-0.2x2
460. Economic growth would most likely result
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466. The following are causes of shift in de- B. Lionel Robbins
mand EXCEPT the one:
C. Alfred Marshall
A. 1.change in income
D. Samuelson
B. 2.change in price
C. 3.change in fashion 472. The slope of indifference curve is equal to
D. 4. change in prices of substitutes A. price ratio
B. marginal opportunity cost
467. This acts like a fire or a driving force that
make every business successful. C. marginal rate of substitution
A. principles D. all of these
B. tools 473. Who appoints the Vice Chairman of Niti
C. techniques Aayog?
D. strategies A. Prime Minister
468. A science that examines how goods and B. President of India
services are produced, sold, and used is C. Chief Justice of the supreme court
called
D. None of the above
A. Economics
B. Social Studies 474. The central question in economics is how
to:
C. Biology
A. deal with the problem of scarcity.
D. Chemistry
B. change government economic policy.
469. MPS is equal to
C. change people’s wants to match their
A. Consumption / Income needs.
B. Saving / Income D. manage money and become wealthy.
C. Change in Consumption / Change in In-
come 475. If a business conducts a SWOT analysis to
decide whether or not to expand, which of
D. Change in Saving / Change in Income the following would be categorized as an
“O”?
470. Money that a business has left over after
all the expenses and costs of running the A. money is available for the expansion
business are paid. B. there is a potential for increased prof-
A. Economics its
479. business combination of firms involved in 484. A business that creates its own plan to
differentsteps of manufacturing or market- expand its economic growth.
ing
A. Autonomy
A. horizontal merger
B. Big Idea
B. net income
C. Profitability
C. depreciation
D. Scalability
D. multinational
E. vertical merger 485. If quantity demanded is completely unre-
sponsive to changes in price, demand is:
480. A buyer’s willingness and ability to pay
A. 1.Inelastic
a price for a specific quantity of a good or
service. B. 2.Unit elastic
A. demand C. 3.Elastic
B. supply D. 4.Perfectly inelastic
486. Which factor does not affect the demand 491. The difference between the income
for labour? earned and the expenses incurred by a
A. Demand for a product business during a specific period of time
is called
B. Productivity of labour
A. Sales
C. Migration
B. Profit
D. Availability of substitutes
C. Expenses
NARAYAN CHANGDER
487. What is inflation? D. Costs
A. When the economy is doing well. 492. The economy is the total of all activities
B. A sustained increase in the general for the purpose of
price level of goods and services in an A. producing, marketing and selling
economy over a period of time. goods and services in a country
C. When Coles and Woolworths increase B. creating, designing and exploring
the price of some goods. goods and services in a country
D. When you get a high power bill. C. producing, distributing and consuming
goods and services in a country
488. Which of the following is a characteristic
of a command economy? D. producing, distributing and selling
foods and services in a country
A. Consumers have few, if any, choices in
the market place. 493. A level of material comfort measured by
B. Little government intervention. the goods, services, and luxuries available
C. Also, called “capitalist” economy A. Standard of expense
D. Resources are owned by individuals. B. Standard of cost
C. Standard of living
489. Scarcity is defined as a limited supply of
resources and D. none of above
A. limited wants for those resources 494. Think tank of government of India that
B. unlimited resources replaced the planning commission.
A. Niti dharma
C. limited resources
B. Niti Shashan
D. unlimited wants for available re-
sources C. Niti Aayog
D. None of the above
490. Unemployment measures
A. the value of all final goods and services 495. Advantages include limited liability for
produced owners, unlimited life, and ease of trans-
fer of ownership.
B. an increase in the general price level
A. Sole Propriotorship
C. the percentage of people looking for
work that can’t find it B. Partnership
506. The business sector can be described as with a home base in one country but oper-
ate partially or wholly in other countries.
A. producers that provide goods and ser- A. Multinational Corporations
vices to satisfy the needs and wants of
B. Globalisation
households
C. Macroeconomics
B. consumers that are working in the
business sector to earn money D. Microeconomics
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C. consumers that purchase goods and
511. Why Study Economics?
services for the business sector
A. I have to do it
D. producers that provide goods and ser-
vices to consumers in order to make a B. I want to learn about the stock market
profit C. To learn how to deal with scarcity
507. The Central Economic problem is that of- D. none of above
A. Allocating the scarce recourse in such
512. What does PPC show? Multiple answer.
a manner that society’s unlimited wants
are satisfied as far as possible A. 2 products → we can ONLY produce
two product per period
B. Giving jobs to poor and backward.
B. Efficiency → operate with full employ-
C. Guaranteeing that the production oc-
ment and full production capacity
curs in most efficient manner
D. All of above C. normative economics
D. various possible combinations of
508. Who among the following would be con- goods and services
sidered as unemployed?
A. A graduating student of legal age to 513. A form of business organization with one
work owner who takes all the risks and all the
profit is called-
B. An entrepreneur in the process of
starting a new business A. partnership
C. A secretary who has resigned from B. proprietorship
work & looking at job ads C. corporation
D. A housewife running 2 internet shops D. governorship
at the same time
514. Which of the following definitions best
509. A major advantage of a is manage-
describes an employee?
ment and training support.
A. They provide financial capital to start
A. Proprietorship
a company
B. Partnership
B. They earn profits in the form of divi-
C. Corporation dend payments from the firm’s profits
D. Franchise C. They have a specific job at the com-
pany for which they are paid
510. Businesses that produce (not just sell) in
more than one country; large businesses D. none of above
515. This refers to the largest sector in the D. The amount of debt you take on by mak-
Philippines. ing a decision
520. Opportunity Cost is best defined as 525. A small business/enterprise would have
A. the value of the next best alternative
that is given up due to the choice you made A. 10-49 persons employed.
B. The price you pay to purchase some- B. 250 or more persons employed.
thing
C. 50-249 persons employed.
C. The benefit you gain by making a deci-
sion D. less than 10 persons employed.
NARAYAN CHANGDER
527. Bank of America to shift 125 British jobs D. Corporation and Partnership
to Ireland ahead of Brexit (select three)
533. what is scarcity?
A. Business news
A. where you have everything in the
B. Economic news world
C. Microeconomics B. when there’s not enough-the differ-
D. Macroeconomics ence between wants and needs and avail-
able resources
528. Cardinal approach is related to:
C. when you can have however so much
A. Indifference curve of wants you desire
B. Equi-marginal utility D. when you cannot have anything
C. Law of diminishing returns 534. shows various combinations of two
D. None of these products that give same amount of satis-
faction:
529. Hammers, pencils, and computers are ex-
amples of A. ISO cost curve
B. Indifference curve
A. Land
C. Marginal utility curve
B. Labor
D. ISO quant
C. Capital
D. Entrepreneurship 535. What is economics?
A. The study of unemployment
530. determined by subtracting expenses, in-
cluding taxes, from revenue B. The study of the Australian economy
537. Public utilities are an example of? owner might lack skills & unlimited liabil-
A. A competitive market ity.
539. Which type of market structure has many 544. In which category would I find the high-
producers (companies) that sell very sim- est prices?
ilar products and have almost no control A. sole proprietor
over price? B. oligopoly
A. Competitive markets C. perfect competition
B. Oligopoly D. monopoly
C. Monopoly
545. form of business organization recognized
D. none of above by law as a separate legal entity having
540. In the circular flow, what do individuals all the rights of an individual
get in return for their labour? A. corporation
A. Wage B. multinational
B. Salary C. interest
C. Income D. sole proprietorship
D. Money 546. India has
541. change in consumption of a good associ- A. Socialistic economy
ated with change in its price with level of B. Gandhian economy
utility held constant is called
C. Mixed economy
A. 1.substitution effect
D. Free economy
B. 2.income effect
547. An Economy in which goods and services
C. 3.both 1 & 2 are produced. It is used in countries that
D. 4.none of the above are less developed and are not yet partici-
pating in the global Economy.
542. Disadvantages for this type of business
include:owner pays for everything, hard A. Scarcity
to get money to start from the bank, B. Demand
NARAYAN CHANGDER
B. Trust cause the seller sets the price.
C. Market sharing B. The price is determined by the highest
D. Oligopoly price consumers are willing to pay.
C. The price is determined by the lowest
549. negotiation by a labor union with man-
price producers are willing to accept.
agement over issues such as pay, working
hours, health care coverage, and vacation D. The market clearing price is where
quantity demanded is equal to quantity
A. collective bargaining
supplied.
B. net income
554. A form of business organization with two
C. cash flow
or more owners who share the risks and
D. principal the profits-
557. What of the following is a feature of a 562. Rational decison making requires that:
monopoly? A. one’s choices be arrived at logically
D. There are very few barriers to entry C. one’s choices never vary.
D. one make choices that do not involve
558. Which of the following does not suggest trade-offs.
a macro approach for India?
A. Determining the GNP of India. 563. Income tax is a
561. Advantages of this type of business in- 566. A strategy that businesses often use mar-
clude:selling shares to raise money, lim- keting and some ads are against the com-
ited liability. petitors.
A. Sole Trader A. advertising
B. Partnership B. cost leadership
C. Limited Company C. alliance
D. Franchise D. defensive strategy
567. Which of these is not an advantage of 572. what best describes how to use the op-
Sole Proprietorship portunities section of the SWOT?
A. If someone has the idea to make a A. Pass this on to your manager to act
profit he or she will be able to upon?
B. Complicated for beginners B. Use your strengths to help make them
happen and use them to off set potential
C. Do not require co-workers threats.
D. Do not have to pay separate business
NARAYAN CHANGDER
C. Ignore them as they will sort them-
income taxes. selves out.
568. Robbins in his definition D. recognise them but do nothing has you
are not yet ready to act upon them.
A. talks of scarcity of resources
573. Resources (a.k.a. the factors of produc-
B. Preaches moral values
tion are)
C. Advises neutrality in economics A. Land and Labor
D. None of the above B. Land and Capital
D. Entrepreneurship B. Accurate
C. Both (1) and (2)
570. If OPEC decided to cut oil production for D. Neither (1) Nor (2)
the coming year, what would be the MOST
LIKELY effect? 575. Marshall defines economics as
A. prices would not change A. The study of mankind in the ordinary
business of life
B. oil prices would probably rise
B. The study of human behaviour as a re-
C. oil prices would probably decline lationship between ends and scarce re-
D. the price for substitute products would sources
decline C. An Enquiry into the Nature and Causes
of wealth of Nations
571. Which following businesses would you
classify as being in the secondary sector D. None of these
of industry?
576. Nominal GDP = Real GDP
A. An oil exploration company A. Inflation
B. A family run farm business B. Unemployment
C. A taxi operating business C. Imports
D. A shoe manufacturer D. Exports
577. Which type of business organization has 582. Disadvantages include limited life and the
the advantage of limited liability but the potential for conflict between partners
disadvantage of less control over business
580. The quantity of a good or service that con- 585. Which of the following is an advantage
sumers are willing and able to buy at a par- of sole proprietorships:
ticular price during a specific time period.
A. Limited liability
A. Demand
B. Unlimited financial power
B. Supply
C. Price C. Dual taxation
D. Production Cost D. Quick decision making
581. What is not an advantage of a 586. Other things equal, if a good has more
monopoly? substitutes, its price elasticity of demand
A. achieving economies of scale is:
B. high level of research and develop- A. 1.larger
ment
B. 2.smaller
C. Producing a greater quantity at profit-
maximizing level of output C. 3.zero
D. higher prices and lower output D. 4.unity
587. How is a corporation different from a 592. The main disadvantage of a is that
sole proprietorship? each person is fully responsible for the acts
A. Corporations are owned by only one of all other persons.
person A. Proprietorship
B. Corporations can sell stock to raise B. Partnership
money for the business. C. Corporation
C. Sole proprietorships have limited liabil- D. Franchise
NARAYAN CHANGDER
ity for the owners.
593. Which is NOT a type of specialisation?
D. Sole proprietorships require a legal
charter to start the business. A. Location of enterprise
B. Large-scale production
588. Ford and Toyota sells the same products;
it evident that there is a C. Location of industry
C. where a business sells its products to A. The contributions from different part-
other businesses ners
D. where businesses merge to create one B. How major decisions are made
big business C. How workers are hired and trained
608. In which year demonetization happen? D. How the partnership may be ended
A. 28th November 2015 613. At equilibrium under ordinal approach the
MRS should be equal to
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B. 8th November 2016
C. 16th October 2010 A. MRTS
D. 22nd July 2011 B. Price Ratio
C. Price
609. The company decides to open its market
to foreign countries where there is a need D. Income
for your product. How does this informa- 614. A form of business organization that is
tion fit into the SWOT analysis? authorized to act as a legal entity regard-
A. It’s a threat less of the number of owners.
B. It’s an opportunity A. corporation
C. It’s a strength B. proprietorship
D. It’s a weakness C. partnership
D. distributor
610. An individual or group who buys prod-
ucts. 615. In which of the following would one per-
A. Product son be responsible for all of the risks but
also receive all of the profits?
B. Business
A. Corporation
C. Customer
B. Propreitership
D. Service
C. Partnership
611. The study of economics is primarily con- D. Dual owner business
cerned with:
616. If new competitors can enter your market
A. demonstrating that capitalistic
easily because the are few barriers, your
economies are superior to socialistic
is high.
economies.
A. supplier power
B. determining the most equitable distri-
bution of society’s output. B. threat of substitution
C. keeping private businesses from los- C. margin
ing money. D. threat of new entry
D. choices/decisions that are made due
617. How do governments, businesses and in-
to lack of resources
dividuals deal with having unlimited needs
612. Which one of the following may NOT be and wants with scarce resources?
included in a partnership agreement? A. By making trade-offs.
B. By figuring out how to satisfy every C. the corporation is subject to many gov-
want and need. ernment regulations.
620. A firm is said to be a Public Joint-Stock 625. is the list with specific quantities of
Company when itA. is owned by the gov- one or more goods
ernmentB. operates as a public corpora- A. 1.consumer preferences
tionC. is a limited liability companyD. sells
its shares to members of the public B. 2.market baskets
A. A C. 3.consumer behavior
B. B D. 4.none of the above
C. C 626. Economics is a
D. D A. Science
621. What is the main idea of the section B. Art
“Money Matters”? C. Both (1) and (2)
A. Money is power. D. Neither (1) Nor (2)
B. Money is a luxury.
627. what is a market?
C. Everyone needs money.
A. where you can buy new dresses
D. Money has changed over time
B. where you can text people back and
622. One disadvantage of a corporation is fourth
A. the corporation provides limited liabil- C. where you go to draw out money
ity for its owners. D. where buyers and sellers exchange
B. the corporation can sell stock to raise any types of goods, services and informa-
revenue. tion
628. Which of these are examples of govern- C. Provide skills, knowledge, effort and
ment revenue other intangible benefits
A. income tax D. none of above
B. credit
634. A subsidiary is
C. pensions
A. A company that is mostly owned by an-
D. work for the dole other company
NARAYAN CHANGDER
629. Goods and services that are produced in B. A company that is at least half-owned
our country and sold to buyers in another by a bigger company
country are called C. A company that is combined with an-
A. exports other company to make a conglomerate
B. imports D. A company of which less than 25% is
C. external purchases owned by another company
638. Administered prices refer to: 643. Discounts, price cutting, Advertisements,
etc in capitalist economy are-
A. Prices determined by forces of de-
648. Law firms and doctor’s offices are exam- 653. No paperwork (charter or agreement) is
ples of required to start which type of business?
A. Sole Proprietorships A. Partnership
B. Partnerships B. Franchise
C. Corporations C. Sole Proprietorship
D. Franchises D. Corporation
654. Disadvantages of this type of business
NARAYAN CHANGDER
649. The THREAT section is mainly areas that:
include:parent company is strict, you are
A. Can be easily removed and turned in to limited in what you sell, and you must op-
strengths erate like every other franchise.
B. Cannot be removed or ignored and will A. Sole Trader
need planning to work with or around. Are
B. Partnership
a potential risk to your development.
C. Corporation
C. Nasty things that have been said to you
D. Franchise
D. Are areas that you threaten your
safety 655. A principle in which everything must
work together from employee to president
650. The constant rise in the general level of or from equipment to resources.
prices over a period of time is termed
A. systems
A. expansion
B. scalability
B. inflation
C. sustainability
C. unemployment D. growth
D. consumption
656. Iron, minerals, coal and plants are exam-
651. If a local government sets an apartment ples of which productive resource?
rent control price below the equilibrium, A. land
what is the MOST LIKELY outcome?
B. labor
A. The demand and supply will increase. C. entrepreneurship
B. The increased supply will create a sur- D. capital
plus.
657. Which is NOT a feature of Wants
C. The increased demand will create a
shortage. A. Recur
D. The demand will decrease and the sup- B. Competitive
ply will increase. C. Complementary
652. The term used for costs that change with D. Limited
the number of output 658. Death of owner ends the business
A. Fixed Cost A. Partnership
B. Average Cost B. Sole Proprietorship
C. Variable Cost C. Corporation
D. Marginal Cost D. Sole Proprietorship and Partnership
659. The difference between a country’s ex- 664. What is the purpose of monetary policy?
ports and imports. A. To change the interest rates depend-
C. $2 C. Franchise
D. $100 D. none of above
NARAYAN CHANGDER
D. Consumption / Income farm community.
670. Dan has $5, 000. He wants to invest his D. none of above
money in the type of business that has the
least amount of liability. In which type of 675. A competitive market is characterized by
business should he invest? A. a large number of sellers and buyers.
A. corporation B. diverse products.
B. partnership C. sellers acting together to set prices.
C. proprietorship D. uninformed buyers and sellers.
D. none of above
676. Two factors involved in determining the
671. Globalisation can be defined as value of a resource, good, or service are
A. Economic transactions that are made A. availability and trade-offs.
between countries
B. demand and desires.
B. The exchange of goods and services
among individuals and businesses in mul- C. productivity and opportunity costs.
tiple countries D. availability and demand.
C. The process of interaction and integra-
tion among people, companies, and gov- 677. Which is NOT a classification of Wants
ernments worldwide A. Necessities
D. A change in global or regional climate B. Luxuries
patterns
C. Comforts
672. GDP divided by = GDP per capita D. Secondary
A. population
678. refers to the process of selecting an
B. income
appropriate alternative that will provide
C. wealth the most efficient means of attaining a de-
D. production sired end, from two or more alternative
courses of action
673. Disadvantages include high fees, strict A. problem solving
operating standards, little freedom, intru-
sive monitoring B. Problem analyzing
A. Sole Propriotorship C. Managerial expertise
B. Partnership D. Decision making
679. Micro analysis deals with the 684. Total utility starts decreasing when
A. Allocation of resources of the economy A. Marginal utility is positive
C. A firm that is difficult to start and has B. The exact amount of something you
some competition wanted
D. A firm that has lots of competition and C. Not enough of something you wanted
needs to compete outside of prices D. none of above
NARAYAN CHANGDER
trepreneurship are collectively known as
B. 6
A. Goods and services
C. 11
B. Business cycle
D. 10
C. Factors of production
697. Capital is
D. Output
A. the money or cash on hand that a busi-
692. The economic resources a nation uses to ness has at their disposal
make goods and supply services for its B. all the equipment used by human
population. labour in the process of production
A. Product C. all the equipment used when to create
B. Market goods and services for the consumers
C. Scarcity D. the resources required to produce
goods and services for consumers
D. Factors of Production
698. Who was the first Chairman of planning
693. Needs and wants are , while our re-
commission?
sources are
A. Rajendra Prasad
A. satisfied, unsatisfied
B. S. Radhakrishnan
B. limited, unlimited
C. J.Nehru
C. unlimited, limited
D. B.R. Ambedkar
D. necessary, unnecessary
699. Who was the first economist who used
694. A business owner who prefers to main- the term ECONOMIC in the place of politi-
tain complete control of all business activi- cal economy?
ties might consider structuring the venture
A. Alfred Marshall
as a(n)
B. Lionel Robbin
A. sole proprietorship
C. J.M. Keynes
B. general partnership.
D. Paul. A. Samuelson
C. franchise
D. corporation. 700. The cartel model of oligopoly leads to:
A. All the firms in the industry acting as
695. Innovation in business involves: one to set a monopoly price
A. Creating Art B. Each producer acting independently of
B. Creating Music others
C. the way in which the government de- 717. Consumers are typically most willing to
NARAYAN CHANGDER
cides on how things will be run fairly in pay more for goods and services that bring
the nation them greater
D. none of above A. opportunity costs.
725. The term “Slam “ is associated with 730. Identify the need in this list
A. Cricket A. Pure Oxygen
B. Tennis B. Water
C. Boxing C. Carbonated Water
D. Football D. Day Spas
726. financial organization that accepts de- 731. How is a corporation different from a
posits from, and makes loans to, employ- sole proprietorship or partnership?
ees of a particular company or government A. A corporation has only one or two own-
agency ers.
A. net income B. A corporation is usually owned by one
B. inventory person.
NARAYAN CHANGDER
D. Solving unlimited needs and wants
B. Land Capital
with limited resources
C. Human Capital
738. Economics is the study of
D. Capital Stock
A. how society manages its unlimited re-
733. Which one of these is the impact of unem- sources.
ployment? B. how to reduce our wants until we are
A. Crime rate increase satisfied.
B. All of the above C. how to fully satisfy our unlimited
wants.
C. Decrease in the country’s GDP
D. how to avoid having to make trade-
D. Political disturbance offs.
734. The type of economic system a country 739. Which of the following is an economic ac-
has is based on: tivity?
A. wants and needs. A. Friends playing Chess.
B. the amount of government involve- B. Boy drawing a picture.
ment in the marketplace.
C. A man polishing shoes
C. the scarcity of resources.
D. Mother scolding her children for not
D. where resources are available. doing study.
735. This type of business is owned by many 740. When comparing the four main types
people called shareholders. of business organisations, which protects
A. Sole Trader owners the MOST from personal financial
liability?
B. Partnership
A. Sole Trader
C. Limited Company
B. Partnership
D. Franchise
C. Franchise
736. What does “N” stands for? D. Limited Company
A. Nominal
741. How do you satisfy your unlimited wants
B. National in a world of limited resources?
C. Numbered A. by making more money
D. Numerical B. by making choices
D. reduce the wage rate but boost em- C. a data communication network
ployment D. electronic conferencing
752. In order to save cost, the “Food Industry” A. Investment, Government expenditure,
should use more labor than machines.” Exports
This statement refers to: B. Savings, Taxation, Imports
A. What to produce C. Investment, Exports, Imports
B. How to produce D. Savings, Taxation, Exports
C. How many to produce
758. non-cash charge a firm takes for the gen-
D. Who to produce for eral wear and tear on its capital goods
NARAYAN CHANGDER
753. Freedom if choice is advantage of- A. interest
A. Socialist economy. B. unlimited liability
B. Controlled economy C. consumer cooperative
C. Capitalist economy D. depreciation
D. None of the above 759. John only had $40 to spend and couldn’t
decide whether to buy a new pair of jeans
754. London introduces charge on most pollut- or to go to an amusement park. He finally
ing vehicles. decided to spend his money on the amuse-
A. Business news ment park. What was the opportunity cost
B. Economic news of his decision?
A. New pair of jeans
C. Microeconomics
B. $40
D. Macroeconomics
C. No opportunity cost was involved.
755. Agency that is responsible for protecting
D. Trip to amusement park
consumers from unfair or deceptive busi-
ness practices. 760. What is Adam Smith’s “invisible hand? ”
A. Federal Trade Commission A. God
B. Better Business Bureau (BBB) B. The process that turns self-directed
C. Consumer Product Safety Commission gain into social and economic benefits.
C. The controlling fist of the government
D. none of above D. His wife who always supported him in
his work
756. When a person who is actively search-
ing for employment is unable to find work, 761. Products are commonly known as
this is
A. needs and wants
A. expansion
B. goods and services
B. inflation
C. factors of production
C. unemployment
D. functions of business
D. consumption
762. Advantages of this business in-
757. In the Circular Flow Model, leakages are clude:easier to get money from the bank
to start, share skills and share risks.
765. This is NOT part of the secondary sector 771. . A business which has its own identity
and is distinct from the owners is called
A. Energy Industries
B. Construction A. Autonomy
C. Base industries B. Big Idea
D. Transport C. Profitability
766. Things you can see or touch. D. Scalability
774. Indifference curves never intersect each 780. Eataly’s sights set on China with possible
other due to: joint-venture
A. Different levels of satisfaction A. Business news
B. Same levels of satisfaction B. Economic news
C. Convex to origin
C. Microeconomics
D. Concave to origin
D. Macroeconomics
NARAYAN CHANGDER
775. In which economic system is business al-
lowed to fail and succeed based on their 781. Discuss the trend line in the forecasting
own merrit? of business cycles.
A. Mixed A. A fall in bussiness cycle
B. Command B. rise in income
C. Market C. fall in taxes
D. Traditional
D. fall in gdp
776. Sainsbury’s vows Asda will cut prices.
782. What describes the next best alternative
A. Business news that must be given up in order to purchase
B. Economic news a good or service
C. Microeconomics A. Opportunity Cost
D. Macroeconomics B. Consumers
777. When marginal utility from the consump- C. Living Standards
tion of a commodity is zero, then the:
D. Production Cost
A. Total utility is zero
B. Total utility is highest 783. Inflation measures
C. Total utility is rising A. the value of all final goods and services
D. Total utility is falling. produced
B. an increase in the general price level
778. What is Greek term name of economics
A. Oikos + Nomos C. the percentage of people looking for
work that can’t find it
B. Nomes + kosio
D. the economic freedom an economy of-
C. Okios + Nomso
fers
D. Kosio+ Nomes
784. Which type of business has a greater sta-
779. What is the desired rate of growth for
bility and expertise to run the business?
GDP?
A. Sole Trader
A. 3-4%
B. 2-3% B. Partnership
C. 1-3% C. Both
D. 4-5% D. Neither
785. Which type of business organization 790. in a economy, individuals are free to
places all the liability on a single seller? make their own economic decisions.
786. No paperwork (memorandum or agree- 791. What does GDP stand for?
ment) is required to start which type of A. Gross Domestic Production
business?
B. Greater Domestic Product
A. Partnership
C. Greater Domestic Production
B. Franchise
D. Gross Domestic Product
C. Sole Trader
792. Fishing, Mining, Farming, and Forestry
D. Limited Company
are examples of what economic activity?
787. Which of the following statement is cor- A. Primary
rect about Niti Aayog?
B. Secondary
A. Niti Aayog was formed 25th January
C. Teritiary
2016
D. Quaternary
B. Niti Aayog comes under the ministry of
commerce & industry. 793. Mary Ann sells government produced
C. The full form of Niti Aayog is National cars. At the end of the month Mary Ann
Institute for transforming India. must give all of the money she made back
to the government.
D. The Niti Aayog is a policy think tank of
the Government of India. A. Market System
B. Command System
788. A manager is willing to accept the pro-
duction of fewer products as long as their C. Traditional System
workers produce higher-quality products. D. Mixed System
The manager is making a(n)
794. Once the SWOT is completed what must
A. exchange.
you do to ensure you gain the benefit from
B. trade-off. it?
C. capital good. A. Leave in a file.
D. distribution. B. Hand it to your manager
789. The ultimate goal of all economic activity C. Review it on a regular basis
is D. Give it to you work colleague and get
A. consumption. them to follow it.
B. production. 795. What is the currency in India?
C. exchange. A. Dollars
D. distribution. B. Yen
NARAYAN CHANGDER
C. Demand of industry 802. Where a firm benefits from being able to
D. Employment and economic growth hire highly skilled staff due to it being a
large company.
797. two goods for which marginal rate of sub- A. Purchasing
stitution is zero or infinite B. Managerial
A. 1.perfect substitutes C. Technical
B. 2.perfect complements D. Financial
C. 3.perfect elastic 803. Which type of business organization is
D. 4.none of the above managed by a Board of Directors?
A. Sole Proprietorship
798. Which one of the following is not part of
B. Partnership
the business cycle?
C. Government
A. Growth
D. Corporation
B. Slump
804. An entrepreneur can choose to have
C. Recession
which type of business organization?
D. Maturity A. Sole Proprietorship
799. If businesses can decrease the amount of B. Partnership
labor needed to increase inventories, the C. Corporation
result will most likely be- D. All of the above
A. increased taxes
805. A building is an example of which eco-
B. economic growth nomic resource?
C. increased inflation A. Natural
D. decreased productivity B. Human
C. Capital
800. Raw materials (i.e. cotton, oil etc.)
D. I need more information.
A. Land
806. Which business activity is comprised of
B. Labor day-to-day functions?
C. Capital A. Financial
D. Entrepreneurship B. Investing
D. Macroeconomics
A. Alliance
810. The limited resources available to satisfy B. Cost-leadership
the unlimited needs and wants of people.
C. Defensive strategy
A. economics
D. Threats
B. scarcity
816. A partnership agreement is a contract
C. A problem that defines the terms of a partnership,
D. inflation such as:(Select the FOUR that are correct)
A. The contributions from different part-
811. Products use as replacements to other ners
products that gives the same purpose.
B. How major decisions are made
A. clone
C. How profit or loss is shared
B. substitutes
D. How the partnership may be ended
C. class a
E. Details of the business office decora-
D. overruns tions
817. A market dominated by a few large firms 822. Which condition is a result of open com-
is called: petition in a free market system?
A. Oligopoly A. government regulation
B. Labour Market B. higher quality goods
C. Monopoly C. higher prices
D. Government intervention D. poor customer service
NARAYAN CHANGDER
818. Which economist said that money is the 823. Agency that protects consumers from
measuring rod of utility? dangerous products.
A. A.C Pigou A. Environmental Protection Agency
B. Marshall B. Federal Trade Commission
C. Adam Smith C. Consumer Product Safety Commission
D. Robbins (CPSC)
D. none of above
819. Which of the following definitions of eco-
nomics includes the economic concept of ‘ 824. Which of these is not a service provided
scale of preferences’? by the government?
A. Wealth defintion A. Australia Post
B. Welfare definition B. ABC
C. Scarcity definition C. Restaurants
D. None of the above D. Sewerage system
820. What is the definition of the economic 825. What should the government do to the
term Opportunity Cost? value of £to increase exports and eco-
A. the value of the next best alternative nomic growth?
that is given up due to the choice you made A. Increase the value of the pound (ap-
B. The price you pay to purchase some- preciation)
thing B. Decrease the value of the pound (de-
C. The benefit you gain by making a deci- preciation)
sion C. Revaluation of the pound
D. The amount of debt you take on by mak- D. None of the above
ing a decision
826. The economic problem is that
821. In this economic system individuals and A. resources are limited and wants are
businesses own all of the resources, but limited.
government intervention attempts to pro-
tect both consumer and business interests. B. resources are unlimited and wants are
limited.
A. Mixed
C. resources are limited and wants are
B. Strong Command unlimited.
C. Moderate Command D. resources are unlimited and wants are
D. Traditional unlimited.
838. Which of the following would be an ex- D. Developed countries do not face Cen-
pansionary fiscal policy (increasing eco- tral Economic Problems
nomic growth)?
843. A nation’s transportation, communica-
A. lowering income tax tion, and utility systems.
B. raising the value of £ A. infrastructure
C. printing money B. privatization
D. lowering government expenditure C. factors of production
NARAYAN CHANGDER
(spending)
D. interstate commerce
839. What is the production possibilities
curve? 844. What do you mean by a mixed econ-
omy?
A. a graph that shows how much an econ-
omy can produce between 2 goods A. Modern and traditional industries
841. Opportunity Cost is when 846. Which market structure did the DeBeers
Diamond industry fall under?
A. the total value of your options
A. Monopoly
B. the value of something gained when
you make a choice B. Oligopoly
C. the value of something given up when C. Perfect Competition
you make a choice of one thing over an- D. Monopolistic Competition
other
847. The GFC was caused by
D. the value of your hours at work
A. Consumer confidence was low due to
842. State which of the following statement is the war in Iraq
not true. B. Banks and other lenders were will-
A. If the recourses were unlimited, peo- ing to make increasingly large volumes of
ple would be able to satisfy their wants. risky loans
B. If recourse has only single use, then C. The American government was in debt
also economic problem would not arise. to the IMF and interest rates were in-
C. All countries, without exception, face creased significantly
problem of scarcity. D. Baked beans
848. a firm legally ceases to exist when an 853. This type of business is owned by one
owner dies, quits, or sells the business person.
NARAYAN CHANGDER
D. none of above
B. Demand
860. TERM 3 TOPIC IN GR 11 C. Supply
A. MONOPOLY D. Price elasticity of demand
capital used to achieve the designated tar- 12. Happens at times when a firm has nothing
gets of a firm. to offer as collateral for a loan.
8. This type of investment is provided by fi- 13. Which of the following is a reason why
nacial institutions, mostly banks. a new business start-up would need fi-
nance?
A. bonds
A. To fund expansion
B. deposit banks
B. to pay for replacement equipment
C. mutual funds
C. To carry out maintenance on a new
D. stocks piece of machinery
9. When a bank asks for ‘security’ before D. To pay a deposit for a premises
agreeing to a bank loan it means that: 14. An obligation granted by the creditors that
A. the offices must be securely locked at uses real estate or movable assets as col-
night lateral.
B. firm assets will be sold by the bank if A. Long Term Loan
the loan isn’t paid B. Term Loan
C. the assets purchased must be insured C. Mortgage Loan
D. A Loan (mag-isa)
D. none of above
15. A reason for poor cash flow is:
10. Which bank enjoys monopoly power of
A. A lack of demand from consumers for
Note issue?
the firm’s products
A. NABARD
B. Good business decision-making
B. Commercial Bank C. Reduced interest rates
C. Central Bank D. Increased sales revenue
D. none of above
16. Why do you need a business plan?
11. the study of the decisions that go into mak- A. To explain your idea
ing, distributing, and using goods and ser-
vices B. the ability to get financing.
C. it’s a road map that sets objectives and
A. economics
goals for the business.
B. scarcity
D. To help reduce the risk of business fail-
C. opportunity cost ure.
D. foreign exchange market E. All of the above.
NARAYAN CHANGDER
legal entity that is separate from its own- D. They can be recalled immediately
ers and is treated by law as if it were an
individual person 24. is commenly used by business organi-
A. corporation sations as a source of short term financing
B. partnership A. Lease financing
C. franchise B. ADRs
D. limited liability company C. Trade credit
19. An increase in fixed costs will do which of D. None of these
the following
A. shift the break even point to the left 25. Which of the following is a drawback to a
business that issues debentures
B. make the total cost function steeper
A. Lenders do not have any voting rights
C. shift the breakeven point to the right
D. make the total cost function flatter B. There is dilution of control
C. There is a dilution of ownership
20. bond
A. a money return D. The value of liabilities increases
28. Morgan is a newly hired Financial Manager 33. Expenses that a business is obligated to
his tasks is to evaluate how much money pay.
is needed in order to start up a new branch
38. Which part of the Bank of England is re- 43. Which of the following is a type of saving
sponsible for the stability and resilience of and investment
the UK’s financial system as a whole? A. Credit Cards
A. Financial Conduct Authority B. Premium Bonds
B. Monetary Policy Committee C. Payday Loans
C. Financial Policy Committee D. Bit Coin
D. Prudential Regulation Authority 44. Debt Financing
NARAYAN CHANGDER
39. When a business has more expenses than A. Could be vulnerable to takeover
income from sales for a specific time pe- B. Investors will demand a share of prof-
riod, their P & L Statement would show its in the form of dividends
a(n): C. You do not have to give up part of your
A. Profit business in shares
B. Expense D. none of above
C. Loss 45. An act passed into law by Congress in
2002 to establish strict accounting and re-
D. Revenue
porting rules in order to make senior man-
40. Which are the internal source of finance agers more accountable and to improve
and maintain investor confidence.
A. Sales of inventories to reduce inven-
tory levels A. Sarbanes Oxley Act
B. Federal Reserve Act
B. Issue of shares
C. Dodd Frank Law
C. Bank loan
D. Gramm Leach Bliley Act
D. Selling Debentures
46. A common use of funds for businesses is
41. A is one financial intermediary han-
dling individual savings. It receives pre- A. revenue
mium payments that are placed in loans or
investments to accumulate funds to cover B. borrowing
future benefits. C. money frominvestors
A. life insurance company D. capital expenditures.
B. commercial bank 47. Businesses calculate break-even in units so
C. savings bank they know
A. how much profit they will earn after
D. credit union
they break even
42. An example of a current liability could be: B. which products they should purchase
A. Debtors for resale
C. which costs are variable and which are
B. Mortgage
fixed
C. Creditors
D. how many products they must sell to
D. none of above break even
48. Refers to the time it takes for the business C. The financial reporting section
to sell its finished product from the time it D. The treasury management section
purchased raw materials.
58. In what category of bond issuers is issued 63. Which of the following is not a private eq-
by local government or state? uity fund in the Philippines.
A. agency bonds A. Sierra Madre
B. Investment & Capital Corporation in
NARAYAN CHANGDER
B. corporate debt securities
the Philippines Venture Partners
C. government securities
C. Kickstart PH
D. municipal bonds
D. Insular Life Assurance Company, Ltd.
59. It deals with managing the assets of the 64. the of a country is an important deter-
firm minant of
A. investing decisions A. saving rate & economic growth
B. financing decisions B. interest & monetary value
C. operating decisions C. strawberry short cake & value
D. declaration of dividends. D. blanky blank
68. Which of the following is not a disadvan- 73. What are ‘ Development banks ‘ also
tage of a grant? know as?
NARAYAN CHANGDER
B. retained profits 84. This refers to the customer’s track of
C. bank loan record of settling its obligation on time.
More often than not, customers without
D. bank overdraft a track record should not be given credit.
80. Case study:the Business Incubator team A. Collateral
‘TradeTools’-an online platform connecting B. Capital
neighbors who want to rent tools with
C. Character
neighbours that own them. They will pitch
their business concept in May-what would D. Conditions
be the most appropriate source of finance E. Capacity
for this new, untested idea?
85. average of a group of stock prices
A. Angel Investor
A. assets
B. Bank loan
B. quote
C. Personal savings
C. indexes
D. Credit cards
D. revenue
81. a measure based on the prices of the
86. Acid test ratio is a more severe test of liq-
stocks of 30 large companies, widely used
uidity because
as a barometer of the stock market’s
health A. It excludes costs
A. NASDAQ B. it excludes stock
B. S & P 500 C. it includes costs
B. Non-current assets can be scrap metal its 100 top-selling products in its shops.
C. Lease charge increases Availability of these items is Raj plc’s:
93. Raj plc operates supermarkets. The com- 97. Provides loans for individuals and compa-
pany has identified that it will outperform nies
its rivals if it always has inventory of A. financial institutions
NARAYAN CHANGDER
B. Variable Costs A. USD
B. FRN
C. Total Costs
C. USN
D. Short Costs
D. USC
99. It is the borrower’s financial resources.
105. Which of the following is paid after tax:
A. capital A. Salary
B. character B. Interest
C. condition C. Dividend
D. collateral D. Commission
100. Cash Flow statement is 106. Which of the following is the correct for-
mula to calculate total sales revenue?
A. Money you entered and existed for a
certain amount of time A. Selling price per unit x output sold
B. Total fixed costs + total variable costs
B. Financial Investments
C. Unit cost x output
C. Assets
D. Total inflows -total outflows
D. Liabilities
107. Commercial banks earn money in all of
101. Which of the following is not a limita- the following ways EXCEPT:
tion of Commercial Banks as a source of A. Investing in other companies
finance?
B. Charging fees for their services
A. Funds are generally available for short
C. Collecting interest on loans
periods
D. Taking a percentage off of all deposits
B. Procedure of obtaining funds slightly
difficult 108. Disadvantage of issuing of share as a
C. Charge on assets source of finance is
A. permanent source of capital as it will
D. Complex procedure
not need to be redeemed
102. The term’ redeemable’ is used for B. debt capital
A. preference shares C. Cost of interest rate
B. Equity Shares D. The ownership of the company in case
of public limited companies may be diluted
C. commercial paper or change hands from the original share-
D. public deposits holders.
NARAYAN CHANGDER
D. moderate
B. future value
C. simple interest rate 126. Which of the following statements about
venture capital is most valid?
D. compound interest rate
A. Venture capital is a low risk and low
121. a person who invests in a corporation by return form of finance
buying stock and is a partial owner B. Companies listed on major stock ex-
A. quote changes normally use venture capital to
B. shares raise new finance
123. a system for buying and selling shares of 128. Father of Modern Economics
companies A. Adam Smith
A. NYSE B. Alan Greenspan
B. stock market C. Alan Smith
C. shares D. Adam Greenspan
D. indexes
129. The business will pay less tax on its prof-
124. The financial needs of a business can be its
categorised into categories. A. To fund expansion
A. 4 B. To pay for replacement equipment
B. 2 C. To carry out maintenance on a new
C. 6 piece of machinery
D. 3 D. To pay a deposit for a premises
B. franchise D. Machinery
141. What is a non profit financial cooperative 146. A business has applied for a bank loan
owned by its members that provides credit to buy new computers. A bank manager is
and other financial services? most likely to ask all of the following ques-
A. Schools tions before granting the loan except:1)
How big is the loan needed? 2) How many
B. Credit Unions loans has the business already obtained?
C. Banks 3) How long will the loan be needed for?
4) How powerful are the computers?
D. Insurance
NARAYAN CHANGDER
A.
142. ‘An agreement made with a bank to
transfer a fixed sum of money to a third B.
part account on a set date and regular ba- C.
sis’ describes which method of payment
D.
A. Electronic Transfer
147. Which of the following is an advantage
B. Credit Card
to the shareholders of a company that is
C. Direct Debit obtaining a listing on the London Stock Ex-
D. Standing Order change?
A. Disclosure requirements are reduced
143. The accounting procedure that recognizes
revenues and expenses when they are in- B. Larger dividends can be paid
curred rather than when cash is received C. Shares become more readily mar-
or spent is known as ? accounting. ketable
A. accounts D. The company becomes entitled to put
B. integrity ‘plc’ (public limited company) after its
C. debt name
D. Journal entries are posted in the ap- 154. What is a disadvantage of using owners’
propriate accounts funds?
150. Which of the following statements best B. It can lead to personal conflicts
describes an internal source of finance? C. It can take a long time to arrange
A. Finance generated from outside of the D. They can be recalled immediately
business
155. Jeremy is hired as a new financial man-
B. Finance generated from inside the ager, he focuses on updating monthly up-
business date with the financial aspect of the com-
C. Finance generated from retained pany to the investors and board of direc-
profit only tors. This objective means?
D. Finance generated from a new share A. Strong Relationship
issue B. Manage Relationships
151. This refers to the general global and C. Growing Relationship
home country macroeconomic conditions D. Developing Relationship
and the industry-specific conditions.
156. A tax on imported goods
A. Collateral
A. tariff
B. Capital
B. embargo
C. Character
C. quota
D. Conditions
D. none of the above
E. Capacity
157. the f ormula (1 + i)n is also called
152. An individual or an organisation that
A. present value factor for lump-sum pay-
owes a business money is called a:
ment
A. Payable
B. future value factor for lump-sum pay-
B. Receivable ment
C. Creditor C. present value factor for ordinary annu-
D. Debtor ity
D. future value factor for ordinary annu-
153. A consultant has stated that a 30-year
ity
Treasury bond issued in the last year can
be sold in four different categories of mar- 158. An established seasonal business is ex-
ket.1 The money market2 The capital mar- periencing cash flow problems during the
ket3 The primary market4 The secondary winter months. Which of the following
marketWhich of these markets are avail- would be a suitable source of finance to
able for the sale? overcome this problem?
A. 1 and 3 only A. New share issue
B. 1 and 4 only B. Government grant
C. 2 and 3 only C. Overdraft
D. 2 and 4 only D. Hire purchase
NARAYAN CHANGDER
A. period basis month
180. Case study:Apple plans to develop a pro- 185. The Solar Software Company has decided
totype for an iPhones with a flexible dis- to build a new, on-site day care center to
play. Which of the following sources of improve employee morale and productiv-
finance would be most appropriate? ity. This project would MOST likely be cat-
egorized as which type of capital project?
A. Retained profits
A. social benefit
B. Selling shares
B. replacement
C. Crowdfunding
NARAYAN CHANGDER
C. government required
D. Bank loan
D. cost savings
181. if the government spend more money ,
186. What items are found on a balance
a budget deficit resualt
sheet?
A. than it collects
A. Accounts payable
B. earns B. Assets in inventory
C. spends C. List of owners and their qualifications
D. decides D. The media plan
B. Movement of funds, through your busi- 188. Take some envelopes, write the budget
ness each month categories on the envelopes, and use only
that money to purchase those items
C. Decline of a capital asset
A. Irregular Income
D. Financial reports
B. The envelope system
184. one of the three functions of money C. Trade-off
allowing people to exchange money for
goods or services D. none of above
193. Trade payables is a suitable source of fi- A. create a businesses annual reports
nance to fund the purchase of what?
B. create income statements
A. inventories
C. create charts and graphs
B. a new delivery vehicle
C. property D. store customer information
200. Deal with choosing small and large 205. Which of the following sources of finance
projects with several investment opportu- to companies is the most widely used in
nities such ad cash flows and return invest- practice?
ment
A. Bank borrowings
A. Financial desicion
B. Rights issues
B. Investment decision
C. New share issues
C. Capital market
D. Retained earnings
NARAYAN CHANGDER
D. Business finance
206. What is a business description?
201. What is NOT a source of Internal fi-
nance? A. Something that describes what your
business does and what its about
A. Retained profit
B. The same as a business plan
B. Sale of existing assets
C. Theres no such thing
C. Issue of shares
D. none of above
D. All are sources of Internal finance
207. A merger between two or more compa-
202. What is the formula for closing balance?
nies in the same type of business is called
A. Fixed costs + Variable costs a
B. Variable costs per unit x Quantity A. joint venture
C. Opening balance +/-Profit/loss B. horizontal integration
D. Cash inflows-Cash outflows C. friendly takeover
203. Adventurous plc has recently sent goods D. vertical integration
to its first non UK customers but has taken
out insurance because it is worried about 208. Fill in the blank with the best answer:A
the possibility of payment default. what ratio that refers to how long the com-
types of risk does such a non-payment rep- pany’s money is “tied up” between pur-
resent? chasing raw materials and receiving cash
for selling products is
A. Physical risk
A. equity financing
B. Credit risk
B. stock
C. Trade risk
C. the cash conversion cycle
D. Liquidity risk
D. none of above
204. The key measure of inflation-the change
in the cost of buying a fixed basket of 209. The effective use of all the things avail-
goods and services. able to your business is known as
A. gross domestic product A. Business management
B. consumer price index B. Financial management
C. consumer domestic index C. Personal management
D. gross price product D. Resource management
210. The amount paid for the privilege of bor- 215. Which profit is the largest one that a busi-
rowing money. ness will make?
211. Which of the following is an example of 216. Criteria businesses should use to decide
an institutional investor? when to offer credit include all of the fol-
lowing except offering credit
A. The Bank of England
A. to specific categories of customers
B. The Financial Reporting Council
B. for specific types of products
C. The Financial Conduct Authority
C. during specific times of the year
D. A unit trust
D. only in specific areas of the country.
212. It is the allocation of scarce resources ac-
cording to an economist’s perspective is 217. What is the definition of Revenue?
called A. Income from the sales of goods and
A. Division of profits and losses services
NARAYAN CHANGDER
A. Help settle disputes between con- and debentures.
sumers D. involves the sale of securities for the
B. Help guide your finance first time.
C. Help organise your money 227. a written outline of business goals and
D. none of above the steps to take to achieve them
A. strategic plan
222. A business owned by a several individu-
als who have limited liability for its debt B. marketing plan
is called a: C. financial plan
A. corporation. D. none of the above
B. sole proprietorship. 228. Tom invest in Axie for Php. 50, 000
C. general partnership. and losses because the SLP falls down fron
Php.5 to .05centavos. The risk that Tom
D. limited liability company
goes through in this investment is an ex-
223. An amount of money that is paid back ample of?
within an agreed amount of time, with in- A. Market Risk
terest
B. Credit Risk
A. Bank loan
C. Liquidity Risk
B. Angel investment D. Operational Risk
C. Overdraft
229. What is an advantage of an overdraft?
D. Retained profit
A. There is never interest
224. Which of the following is NOT a charac- B. You can pay in smaller installments
teristic of a strong work ethic?
C. Useful for relatively small sums and
A. Dependability short term finance required quickly
B. Professionalism D. You don’t have to pay it back
C. Tardiness
230. It is the time to collect cash from the sale
D. Dedication of the inventory.
225. What is known as the lifeblood of busi- A. days of inventory
ness? B. days of payable
A. Finance C. days of receivable
B. Marketing D. none of the above
NARAYAN CHANGDER
D. target cash balance
C. managers
D. all of the above 248. It is sub-category of private finance
which is directed towards the management
243. The horizontal line on the break-even of personal resources of an individual.
chart which is drawn parallel to the x axis A. Business Finance
is called the:
B. Private Finance
A. Fixed cost line
C. Public Finance
B. Variable cost line
D. Personal Finance
C. Total cost line
249. Bills of Exchange is an instrument of:
D. Total revenue line
A. ICD
244. The primary goal of the financial manager B. Trade Credit
is
C. Loan
A. minimizing return
D. None of the above
B. maximizing wealth
250. Which of the following facts about crowd-
C. maximizing profit
sourcing is/are TRUE? (choose as many as
D. minimizing risk apply!)
245. Businesses evaluate the quality and A. It is a method of internal fund raising
source of the information they obtain to B. Can also be an excellent marketing
make sure the information is: tool for a business
A. Random C. It doesn’t matter if the product
launched is not successful
B. Scientific
D. Great way of raising money quickly,
C. Technical
esp. for a new business idea
D. Useful
251. In this working capital financing policy,
246. The ease with which an investment can the permanent working capital require-
be turned into cash is? ments should be financed by long-term
sources while temporary working capital
A. Solvency
requirements should be financed by short-
B. Exchange Rate term sources of financing.
C. Risk A. maturity-matching
D. Liquidity B. conservative
C. Must be repaid 267. These funds are available for short time.
D. Reduces storage cost of high inventory A. money market debt
B. insurance
262. In which life stage may a student loan be
most important? C. long-term debt
A. Childhood D. mutual funds
NARAYAN CHANGDER
C. Young Adult
ness?
D. Middle Age A. Start-up capital
263. How a company will make customers B. Working capital
aware of its products/services? C. Bank loan
A. Marketing Plan D. Retained profits
B. Industry Overview 269. Which of the following is not a function
C. Product and Service Plan of a bank?
D. Growth Plan A. Safeguard
B. Create
264. Which is not a feature of a current ac-
count C. Exchange
D. Lend
A. An overdraft limit
B. Rate of interest paid on positive bal- 270. State the advantage of Owners savings
ances A. No interest is paid
C. Standing orders automatically created B. This makes better use of the capital
tied up in the business
D. Charges on unauthorised overdrafts
C. Permanent source
265. What type of budgets refers to the vari- D. none of above
able and fixed costs needed to run the
operations of the company but are not 271. Which of the following is not categorised
directly attributable to the generation of as Current Asset in a Balance Sheet?
sales? A. Inventories
A. Financial Budget B. Bank Balances
B. Operation Budget C. Plants and Machinery
C. Production Budget D. Trade Debtors
D. Sales Budget 272. Though banks have started extending
loans for Periods, generally such loans
266. ADRs stands for-? are used for Periods.
A. American Domestic Receipts A. long, short
B. American Direct Receipts B. long, medium
C. American Depository Receipts C. short, long
D. American Domestic Revenue D. medium, short
273. a contractual agreement to sell a com- company to raise funds from the Indian se-
pany’s products or services in a designated curities market.
geographic area
C. Mortgage D. leasing
NARAYAN CHANGDER
B. capital budget.
A. Equipement
C. capital structure
B. Product
D. working capital.
C. Money
285. Preference shares have some characteris- D. All of these
tics of both And debentures
A. Equity shares 290. If a business’s costs exceeds it sales rev-
enue, it will experience a ?
B. Prefrence shareholders
A. loan
C. Debentureholder
B. profit
D. None of these
C. loss
286. Tram plc’s finance function must provide D. debt
information to management on the com-
pany’s balanced scorecard. This role is un- 291. What is a vision statement?
dertaken as part of Tram plc’s A. Something that helps your vision
A. statutory audit requirement B. Something that allows you to know
B. financial reporting function what the main goal of your business is
C. treasury management process C. the same as a business plan
D. performance measurement system D. none of above
287. It is designed to ensure that a company 292. Formal operation of Bangko Sentral ng
operates efficiently by monitoring and us- Pilipinas.
ing its current assets and liabilities to the A. July 5, 1993
best effect.
B. July 5, 1992
A. working capital management
C. July 3, 1993
B. inventory management
D. July 3, 1992
C. cash management
D. receivable management 293. Handling and management of financial re-
sources pf a business organization
288. Which of the following is a disadvantage A. Operating decisions
to a business of selling unwanted assets
to raise business finance? B. Financial investment
305. A successful plc is looking to expand into 310. Financial resources of private individuals
new markets whilst minimising the risk of or government agencies
takeover. Which of the following sources
A. Financial investment
of finance would be the most suitable to
fund this expansion? B. Financial expenditures
A. Hire purchase C. Private finance
B. Loan from family and friends D. Public finance
NARAYAN CHANGDER
C. Retained profit 311. He is one of the people involved in fi-
D. New share issue nancial management wherein he is tasked
to show how the hiring of additional man-
306. Which change provides the most time util- power will help with productivity is called
ity for a consumer?
A. Staying open for business on the week- A. Personnel officer
end.
B. human resource manager
B. Arriving at a product trade show early.
C. general manager
C. Shopping for a product in the morning.
D. accounting supervisor
D. Asking for early delivery of a product.
312. business contributions to the community
307. Bangko Sentral ng Pilipinas was created
through the actions of the business itself
under section 2, RA to supervise and
rather than donations of money and time
regulates banking and other financial insti-
tutions. A. corporate responsibility
A. RA 7653 B. corporate governance
B. RA 7652 C. corporate bylaws
C. RA 7553 D. articles of incorporation
D. RA 7625 313. a licensed professional who buys and
308. It is a document which the borrower sells stock exchange on behalf of clients
gives to the lending institution in exchange A. shareholder
for the money he borrowed is called
B. stock broker
A. gift certificate
C. Dow Jones
B. check
D. shares
C. collateral
D. promissory note 314. What is an advantage of a business using
owner’s capital as a source of finance?
309. shares of ownership in a company A. Very low rate of interest
A. assets B. It will bring new skills to the business
B. stocks C. It doesn’t need repaying
C. revenue D. Repayment is always spread over a pe-
D. quote riod time
326. Which is not a type of saving and invest- 331. in which type of business finance are
ment debentures included?
A. Shares A. long term source
B. ISA B. short term source
NARAYAN CHANGDER
327. a fundamental belief or practice about volving long-term debt or those maturing
what is desirable, worthwhile, and impor- in more than a year is called
tant to an individual
A. capital markets
A. Value
B. money markets
B. Trade-off C. public market
C. Needs D. product marketing
D. none of above
333. Maximation of shareholder wealth is the
goal of the firm.
328. Company has to pay only fixed rate of
interest on the funds borrowed through is- A. true
sue of this source of business finance: B. false
A. Equity Share C. maybe
B. Preference Share D. none of the above
C. Retained Earnings 334. the value of the next best alternative
D. Debentures that must be forgone when making a de-
cision
329. Ali wants to transfer the risk or loss that A. Comparison shopping
might occur if something happen to her.
B. The envelope system
What financial institutions she needs?
C. Alternate approach
A. Brokerage Firm
D. none of above
B. Credit Union
335. Tom borrows $5, 000 at 5% simple in-
C. Mortgage Company
terest. At the end of 5 years, how much
D. Insurance Company interest will he have paid?
A. $1, 250
330. An amount of money offered by a bank to
a borrower at a defined interest rate for a B. $25, 000
fixed period. C. $2, 500
A. Bank account D. $5, 000
B. Bank savings 336. Providing immediate solutions
C. Bank loan A. Capital market
D. Bank Deposits B. Investment decisions
NARAYAN CHANGDER
pany that combines the money of its share- C. Debentures
holders and invests those funds in a wide D. Bonds
variety of stocks, bonds, and so-called
money market instruments. 353. This refers the capacity of the customers
A. Mutual Fund repay you.
357. What type of finance involves less profit 362. Commercial Banks do not provide loans in
going to the owners? the form of:
367. Short Term sources of finance usually re- 372. Identify the medium term sources of fi-
quire money to be repaid within nance.
A. 1 week A. Loan from banks
B. 1 month B. Public deposits
C. 6 months C. Equity share
D. 1 year D. Trade credit
E. Loans from Financial instituions
NARAYAN CHANGDER
368. What is a bank overdraft?
A. plastic card which authorises pay- 373. if people save more, it enables the bank
ments to to firms for investment
B. sum of money borrowed for a property A. consume
C. limit placed on your bank account B. very low
which allows you to take out more that you C. force them to pay
have in it
D. lend more
D. money kept back every year from prof-
its and reinvested in the business 374. What is the formula for margin of
safety?
369. Which sources of finance is most likely to
A. Actual sales-Break even point
be used by a firm planning to takeover an-
other firm? B. Total revenue-Total costs
A. bank overdraft C. fixed costs + variable costs
B. leasing D. cash inflows-cash outflows
C. share issue 375. Which is an example of a fixed business
D. trade credit cost?
A. Raw materials
370. An increase in the present value may be
caused by B. Interest Payments
A. increase in the discount rate C. Packaging
B. decrease in the discount rate D. Wages to production workers
C. discount rate does not affect the 376. What factor that influence sale in an ex-
present value ternal factor?
D. none of the above A. Financial position of the company
371. An individual or an organization that pro- B. Management style of the managers
vides funds to a business, with repayment C. Production Capacity
offunds and agreed-upon interest due at a D. Regulatory Environment
future date.
A. Interest 377. Which aspects of an organisation’s per-
formance with respect to sustainability
B. Rate of Return are measured using ‘triple bottom line’
C. Creditor measures?
D. principal A. Economy, effectiveness, efficiency
NARAYAN CHANGDER
C. Equity shares posit?
D. Inter-corporate deposits A. Receivables/payables
389. Which term best relate to the defini- B. Principal/agent
tion:‘Money that is used to run the activi- C. Bailor/bailee
ties of the Business’
D. Mortgagor/mortgagee
A. Loan
B. Finance 394. The person responsible for managing a
firm’s cash flow, credits and capital expen-
C. Grant
ditures is called a
D. Tip
A. broker.
390. Which of the following will probably not B. stakeholder.
be considered by a business before decid-
C. chief accountant.
ing on the most suitable source of finance?
1) The purpose of the finance-what it will D. treasurer.
be used for 2) How long the finance is used
395. Which one is NOT a function of money?
for 3) The rate of interest on loans 4) The
opinions of the workers A. store of value
A. B. unit of account
B. C. medium of exchange
C. D. medium of value
D. 396. It is the difference between current as-
sets and current liabilities
391. Interest earned on both the initial princi-
pal and the reinvested interest from prior A. permanent working capital
periods is called: B. net working capital
A. compound interest. C. temporary working capital
B. simple interest. D. contractual working capital
C. complex interest.
397. is tasked to prepare a cost and ben-
D. dual interest. efit analysis on which is more costly or
392. It is a set up so that employees of corpo- cheaper, to purchase or rent on plant, prop-
rations or governments can receive income erty and equipment.
after retirement. A. logistics
A. life insurance company B. accounting Supervisor
402. Which of the following might a bank re- 406. Buying or renting a facility and paying for
quest before it decides to issue a loan to business license fees are examples of
a new business start-up that will operate A. retail costs
as a sole trader and will trade solely in the
UK? B. assets
A. A business plan C. operating costs
B. Data on the exchange rate D. startup costs
407. Why might finance departments increas- 412. What is the formulas for total revenue?
ingly use technology? (you can select A. Fixed costs x Variable costs
more than one)
B. Selling price x Quantity
A. saves paper copies
C. Cash inflows-Cash outflows
B. confidentiality/privacy
D. Variable cost per unit x Quantity
C. reduces errors
413. Whats the purpose of a business plan?
D. saves time and workload
NARAYAN CHANGDER
A. Too know what a business is
408. The amount of money borrowed. B. Too know how to run your business
A. Collateral C. Too know what you need to do for your
business to be successful
B. Interest
D. none of above
C. Principal
414. Used for business’ operations working
D. Creditor The amount of money bor-
capital.
rowed.
A. Long Term Financial Plan
409. Passed in 2010, this act was a response B. Short Term Financial Plan
to the financial crisis of 2008. It was
C. Long Term Funds
an act that protected consumers against
abuses to interest rates. D. Short Term Funds
A. Dodd Frank Law 415. A vision statement impacts the business
B. Sarbanes Oxley Act because
A. It organizes a business
C. Gramm Leach Bliley Act
B. Reminds the Business Owner why and
D. Federal Reserve Act
how it started
410. The is created by a financial relation- C. Keeps the company on track with the
ship between suppliers and users of short- goals
term funds. D. Keeps profit available
A. financial market 416. Which of the following statements best
B. money market describe debentures?
C. stock market A. Long term bonds issued by businesses
D. capital market B. Short term loans by banks to busi-
nesses
411. Which of the following is not a financial C. A type of overdraft
institution?
D. A loan that is secured against an asset
A. A pension fund
417. What of the following is a source of in-
B. A newspaper Publication ternal finance?
C. An Insurance Company A. Selling assets
D. A Commercial Bank B. Trade credit
428. Wealth maximization as the goal of the 434. Which one is NOT the role of financial
firm implies enhancing the wealth of managers?
A. the Board of Directors A. Obtaining and servicing short-term fi-
B. the firm’s employees nance.
C. the federal government B. Distributions of dividends to share-
D. the firm’s stockholders holders.
C. Cash reinvested
429. an official ban on trade or other commer-
NARAYAN CHANGDER
cial activity with a particular country. D. None of the above
A. embargo
435. These are the major deposit instruments
B. tariff except one;
C. quota A. business account
D. none of the above B. checking account
430. The specific aspirations of a company, the C. saving account
major goals it will try to reach.
D. time deposit account
A. Vision Statement
B. Company Description 436. Which of the following is not a Thrift
Bank in the Philippines
C. Mission Statement
D. Executive Summary A. Planters Bank
B. China Bank
431. What is the formula for Break even
point? C. PS Bank
A. Selling price x Quantity D. Coco Life
B. Opening balance +/-profit/loss
437. Choose the key parts of the company de-
C. Total revenue-Total costs scription?
D. Fixed costs/ selling price-Variable A. Finance Plan
costs per unit
B. Liabilities
432. Forecasting the financing requirement
three to five years down the road. C. Location
439. A description that provides an outline of 444. The key parts of a Business Plan are
a business A. Company Description
440. One of the internal stakeholders wherein 445. billy want to expand his business what
the financial reports are necessary for should he do
them for decision making purposes. They
A. set up stock
are called
B. borrow money
A. Top Management
C. send his own money
B. Department managers
D. eat a strawberry sunday
C. Board of directors
D. employees 446. One of the financial institutions that op-
erates by collecting premiums from clients
441. In this kind of financing policy, some is called
of the temporary working capital require- A. brokerage
ments are financed by long-term sources
of financing. B. credit union
C. investment banks
A. agressive working
D. insurance companies
B. conservative working
C. maturity-matching 447. They are the stakeholders who are inter-
ested in the firm’s ability to earn profits
D. temporary working capital and a reasonable amount or return on in-
vestment.
442. To focus on producing one thing to im-
prove productivity is known as: A. creditors
A. Specialization B. management
B. International trade C. employees
C. Absolute Advantage D. investors
443. Financial institutions are also known as A. Only the money that is spent on buying
new stock
B. All of the money that goes out of a busi-
A. financial instruments
ness
B. financial intermediaries
C. Only the money spent on start up costs
C. financial managers
D. All of the money that comes into a busi-
D. financial markets ness
449. Mr. Smith used the title on his car to se- setting up a business? 1) There are no in-
cure a loan from XYZ Bank. XYZ Bank is terest costs so the business will be more
referred to as the: profitable 2) Very large loans can be ob-
A. Creditor tained 3) The finance does not have to
be repaid 4) Finance is provided to people
B. Collateral who could not usually obtain a bank loan
C. Principal A.
D. Interest B.
NARAYAN CHANGDER
450. A business makes a loss when: C.
452. What is an example of short term fi- 457. What is the third step in the accounting
nance? cycle?
A. Mortgage A. A trial balance of the accounts is pre-
pared
B. Factoring
B. Closing entries are completed
C. A bank loan
C. Transactions are recorded in journals
D. none of above
D. Journal entries are posted in the ap-
453. Which of these is not a common principle propriate accounts
of planning personal finance? E. Financial statements are prepared
A. Generate income and savings
458. Firms that require funds from external
B. Counter the effects of inflation sources can obtain them from
C. Maintain a good credit rating A. financial markets.
D. Avoid solvency B. private placement.
459. Select ALL the institutions that are part 464. Fill in the blank with the best answer:The
of the formal financial sector finance and functions are closely re-
lated and sometimes overlap.
469. Which of the following is not a principle 474. What your company is responsible for, by
of a free enterprise economy? law
A. right of private ownership A. Assets
B. competition among businesses B. Expenses
C. a major government role in the econ- C. Loss
omy D. Liabilities
D. freedom of choice
NARAYAN CHANGDER
475. Under the lease agreement, the lessee
470. Companies that buy and sell stocks of gets the right to:
other companies for the purpose of re- A. Share profits earned
selling them for a profit.
B. Participate in the management of the
A. Securities Dealers/Brokers organisation
B. Investments Banks C. Use the asset for a specified period
C. Thrift Banks D. Sell assets
D. Credit Union 476. Financial institution that caters financing
to relatively low-income individuals, bor-
471. Which of the following institutions is pri-
rowing requires collateral to guarantee
marily responsible in the trading of secu-
payment.
rities of publicly listed corporations in the
Philippines? A. Pawnshops
A. Bangko Sentral ng Pilipinas B. Investments Banks
B. Bureau of Treasury C. Thrift Banks
C. Interest payments can reduce profits 484. The valuation calculating the present
D. Money has to be paid back value of a future cash flow to determine
its value today is called valuation.
489. What shareholders get in return on in- 494. Which of the following is NOT usually
vestment? considered a personal source of finance.
A. Interest A. Savings
B. Rent B. Redundancy payments
C. Debentures C. Crowdfunding
NARAYAN CHANGDER
490. is a person who works for the owner to
chine for her salon and she wants pay in-
find/screen tenants, collect rent, maintain
stallments over 5 years. What is the best
property, and respond to tenants’ needs
source of finance for this case?
A. Property Manager A. Trade credit
B. application form B. Overdraft
C. Tenant C. bank loan
D. none of above D. leasing
491. Equity Shareholders are called 496. Sunita has the choice of two investments
carrying similar levels of risk. One is
A. Owners of the Company
short-term and the other is a long-term
B. Partners of the Company bond. Sunita should expect the interest on
C. Executive of the Company the longer term bond to be
A. normally higher
D. Guardian of the Company
B. lower
492. Which of the following is not a reason C. normally the same
why a business needs money? 1) To start
the business 2) To expand the business 3) D. impossible to tell
To deal with a negative cash-flow problem 497. The type of financial manager who moni-
4) To increase prices of its products tor and control the flow of cash that comes
A. in and goes out of the company to meet the
company’s business and investment needs.
B.
A. Cash Manager
C.
B. Controllers
D.
C. Credit Manager
493. Fixed assets are: D. Insurance Manager
A. Items that the business owns that will 498. Which of the following statements about
last for more than one year personal sources of finance is false?
B. Machinery that cannot be moved A. Often cheaper in the long-term
around the factory
B. Less ‘red tape’ or delay in getting the
C. Fixtures and fittings that can never be cash
sold
C. Less personal financial risk for the en-
D. none of above trepreneur
D. May be harder to raise large amounts 504. Something of value that can be claimed
by a lender if a loan is not repaid
499. Which of the following is not a reason for
509. A business plan uses these to show they 514. is granted to those customers who
will be profitable in the future: have reasonable amount of financial stand-
A. Written and/or electronic receipts ing and goodwill.
from customers and distributors A. Trade credit
B. Just the balance sheet B. Reserves
C. Excel spreadsheets of inventory and C. overdraft
sales. D. None of these
NARAYAN CHANGDER
D. A variety of financial statements, like 515. Total revenue is LESS THAN total ex-
the balance sheet, income statements, penses.
and profit and loss statements
A. Revenue
510. refers to the funds raised through loans B. Profit
A. external sources C. Loss
B. equity shares D. Debt
C. debentures 516. ADRs are issued in
D. borrowed funds A. Canada
511. They are the stakeholders who are inter- B. China
ested in the firm’s ability to satisfy its fi- C. India
nancial obligations.
D. USA
A. creditors
517. Ira wants to buy a bonds and stocks.
B. management Bonds and stocks are ?
C. employees A. Cash Instruments
D. investors B. Derivative Instruments
512. Internal sources of capital are those that C. Foreign Exchange
are: D. Financial Instruments
A. Generating through outsiders such as 518. All are category of decision making by
suppliers the finance officer except for one
B. Generating through loans from com- A. Planning Decisions
mercial banks
B. Financing Decisions
C. Generated through issue of shares
C. Operating Decisions
D. Generated within the business D. Investing Decisions
513. Which of these might appear on a balance 519. Someone who leads, or has the ability to
sheet? lead, others is called
A. Cost of sales A. an employee
B. Cash flow forecast B. an entrepreneur
C. Staff salaries C. a leader
D. Creditors D. a teacher
520. A business can have better control over 525. What is a disadvantage of a bank loan?
its cash flow if it: A. It means you have no savings
531. It includes the vision, mission, and goals 536. Micro-finance is often used as a source of
set by the top level of management finance in developed countries.
A. tactical planning A. True
B. strategic planning B. False
C. operational planning C. Not enough information
D. financial planning D. True and False
NARAYAN CHANGDER
532. There must be sufficient finance to pay 537. Coins, bank notes, checks, and debit
for the daily running of the business. This cards are commonly referred to as
money is known as
A. financial instruments
A. Working capital
B. financial services
B. Work-in-progress
C. money
C. Retained profit
D. liquidity
D. Buffer stocks
538. Which of the following is an example of
533. unemployment rate external finance for a limited company? 1)
A. include the people of the labor force Retained profits of the company 2) Selling
that are unemployed are looking for work shares 3) Sale of assets no longer used in
to do the business 4) Selling off inventories
B. people who have to live without on the A.
streets B.
C. homeless C.
D. people who are employed
D.
534. The Fine Distributors is a trading firm.It
539. An advantage to a business of leasing
provides you the following data:Actual
computers rather than buying them out-
sales:$75, 000 Margin of safety:$15,
right is that:1) the loan never has to be
000Calculate break-even sales of Fine Dis-
repaid 2) the computers will never go out
tributors.
of date 3) the total cost of leasing is al-
A. $90, 000 ways cheaper than buying the computers
B. $60, 000 4) the company does not have to find a
large cash sum to buy the computers
C. $5, 000
A.
D. none of above
B.
535. A line which starts from 0 and goes di-
C.
agonally across a breakeven chart would
likely be? D.
A. fixed costs 540. Capital budgeting decisions or invest-
B. total costs ment decisions
C. sales revenue A. Business finance
D. none of above B. Financial decision
543. Often includes a letter from the chief A. the timing of returns
executive, a narrative discussion of the B. earnings per share
year’s operations, and plans for the fu-
C. cash flows available to stockholders
ture.
A. Balance Sheet D. risk
550. Capital employed is obtained by adding 555. the number a bank gives to an individual
together ‘shareholders funds’ and ‘long- account
term liabilities’. Which of the following A. phone number
would not be included in this addition?
B. account number
A. Profit and loss reserves
C. routing number
B. Loans
D. none of above
C. Working capital
556. Which of the following enjoy voting
NARAYAN CHANGDER
D. Share capital rights on various issues of the company?
551. A detailed financial plan for a person’s ex- A. Equity Share Holders
penses B. Preference Share Holders
A. Envelope system C. Debenture Holders
B. Wants D. Account Holders
C. Budget 557. Which financial institution is owned by its
D. none of above members?
A. financial service company
552. Equity financing B. savings and loan association
A. *Could be vulnerable to takeover C. commercial bank
B. *Quick and easy to access D. credit union
C. *You do not have to give up part of your 558. A company that sells only to households
business in shares or individual consumers is referred to as
D. *Your business or personal belongings A. C2B
e.g. house may be used as collateral
B. ICU
553. A person who is not necessarily the C. B2C
owner of the business but has a stake on D. B2B
how the business is performing is called
559. What the Finance Department not do?
A. stakeholder A. Forecasting cash flow.
B. stockholder B. Producing accounting information for
managers.
C. partners
C. Hold Annual General Meetings.
D. manager
D. Take important decisions of finance.
554. A continuous rise in the price of goods and 560. Establish direction for the financial plans
services of a business.
A. inflation A. Business Financial Goals
B. deflation B. Creditor
C. price ceiling C. Collateral
D. price floor D. Rate of return
561. Cash flow forecasts do not help a busi- C. The total amount of the loan.
ness: D. The future value of the loan.
563. Which of the following is a conservative 568. we tent to think of as good and vir-
type of investor? tuous
A. invest all resources in a time deposit A. work
B. invest all resources in the stock mar- B. saving
ket
C. school
C. invest all resources in the online sell-
ing business D. fortnite
D. does not invest at all 569. What is a business plan
564. Fill in the blank with the best an- A. A written description of a new busi-
swer:Working capital management fo- ness venture that describes all aspects of
cuses on the company’s current balance of the business.
B. A plan for your business
A. accounts payable
C. Something that shows you how to op-
B. accounts receivable erate your business
C. assets and liabilities D. none of above
D. none of above
570. What two aspects of your business
565. . Mr. Big took out a business loan at ABC records are vital to manage?
Bank for $200, 000. The total cost of the
A. Accounting and document manage-
loan was $305, 000. The difference in the
ment
amount of the loan and the total cost of the
loan is referred to as? B. Accounting and income
A. The interest amount of the loan. C. Receipts and document management
B. The principal amount of the loan. D. Profit and loss
571. Employees who have innovation skills 576. In a loan amortization schedule, inter-
are able to: est payments for each period would most
probably
A. Socialize effectively.
A. Increase overtime
B. Behave aggressively.
B. Decrease overtime
C. React to problems.
C. Remain the same
D. Think in new ways.
D. There are no interest payments in the
NARAYAN CHANGDER
572. It is the ability of business to pay its cur- schedule.
rently maturing liabilities as they fall on 577. Someone who does contract work for dif-
its due date. ferent companies to complete projects or
A. Profitability assignments is referred to as
B. Liquidity A. an entrepreneur
B. a leader
C. Solvency
C. an employee
D. Stability
D. a freelancer
573. Which of the following is not true of a 578. a decrease in the general level of prices
debenture?
A. inflation
A. Debenture holders get a fixed rate of
B. deflation
return
C. price ceiling
B. They must be repaid on an agreed date
D. price floor
C. All businesses can have debenture
holders 579. Who owns a credit union?
D. Debenture holders are creditors of the A. its members
company B. investment bankers
C. the government
574. Business decisions are more likely to be
permitted at lower levels within the com- D. commercial banks
pany in an organization that is 580. The science and art of managing money.
A. centralized A. Financial Management
B. decentralized B. Finance
C. horizontally integrated C. Management
D. vertically integrated D. Personal Finance
581. What is the second step in the accounting
575. Which source of finance is best for high
cycle?
potential start up businesses?
A. Financial statements are prepared
A. bank loan
B. Closing entries are completed
B. loan from family and friends
C. Transactions are recorded in journals
C. venture capital
D. Journal entries are posted in the ap-
D. savings propriate accounts
582. What is the formula for Net cash flow? 587. Company X has 1m cash in their bank ac-
count, and they need to purchase a ma-
A. Selling price x quantity
chine cost 1.2m. What is the best source
NARAYAN CHANGDER
593. These are institutions or organizations B. Credit Card
that provide financial services among oth-
C. Direct Debit
ers, in form of loan, credit, fund admin-
istration, financing depository, and safe- D. Standing Order
keeping.
598. A flower seller plans to increase inven-
A. Capital Market tories of plants before a major festival.
B. Financial Institutions Which of the following is the most likely
source of finance? 1) Bank overdraft 2)
C. Financial Instruments Leasing 3) Share issue 4) Debentures
D. Business Finance A.
594. Michelle wants a non-conventional banks B.
for convince transaction. What type of Fi- C.
nancial Institution did she need?
D.
A. Commercial Bank
599. An gives people money available to
B. Investment Bank invest in small business
C. Internet Bank A. Angel Investor
D. Thrift Bank B. Sponsor
595. A credit union C. Partner
A. is a financial institution that focuses D. Assets
on taking deposits and using them to fund 600. The organisations, which require large
mortgages. amount of fixed capital are
B. is a non-profit institution owned by its A. Trading concern
members and provides financial services
B. Manufacturing concern
to its members.
C. Service sector
C. offers a broad range of deposit ac-
count and gives loans to individuals and D. All the above
businesses. 601. What is “Bottom Line”?
D. is a financial institution for students A. Net Profit
only
B. Things your company is responsible for
596. It is the goal of financial management. C. Financial Assets
A. minimizing risk D. Capital assets
B. maximizing profit E. All of the above
C. Lots of finance available 617. This type of finance does not need to be
D. Money wont be needed for other repaid.
things A. Bank Loan
612. Provides community assistance that may B. Overdraft
not be offered by government.
C. Mortgage
A. nonprofit organizations
D. Government Grant
B. government
NARAYAN CHANGDER
C. consumers 618. State what results can realistically be
D. financial markets achieved, given available resources
613. Equity shareholders are the: A. Specific
A. Owners of the company B. Realistic
B. Partners of the company C. Assignable
C. Executive of the company
D. Time-related
D. Guardian of the company
614. What is a disadvantage of a friends and 619. provide long term finance
family loan? A. equity shares
A. It means you have no savings
B. shareholders
B. It can lead to personal conflicts
C. financial institution
C. It can take a long time to arrange
D. They can be recalled immediately D. debentures
615. What do Microfinance and Crowd funding 620. Financial managers evaluating decision al-
have in common? ternatives or potential actions must con-
A. They give loan for small businesses sider
B. They charge interest on money in- A. only risk
vested in the buisness
B. only return
C. They become part-owners of the busi-
ness C. both risk and return
D. They are incredibly wealthy D. risk, return and the impact of share
price
616. Identify which point / points is/are not
a characteristics of Debentures.
621. In the Modern Corporation, there is
A. Debenture holders control the busi- no separation between shareholders and
ness with right to vote. management.
B. It represent borrowed funds. A. true
C. Repayment period is predetermined
B. false
D. They are permanent source of busi-
ness. C. maybe
E. They are the owners of company. D. none of the above
622. If you invest 5000 now, and your invest- 627. A disadvantage of grants and subsidies
ment pays 12% per annum, how much will A. Don’t have to be repaid
you have in three years if compounded an-
D. A. Retained profit
B. Sale of assets
632. an increase in value
C. Overdraft
A. depreciation
D. Bank loan
B. appreciation
638. The directors of Dorntree plc have re-
NARAYAN CHANGDER
C. price ceiling
duced the costs of producing one of their
D. price floor key products, the Palma. At the same
time, they have implemented action plans
633. an economic system in which people can
to achieve the product’s market share tar-
choose what they buy, produce, and sell,
get of 22%. It is clear that the directors
as well as where they work
have focused their efforts for the Palma
A. socialism on:
B. communism A. core competencies
C. marketing B. effectiveness
D. free enterprise system C. economy
634. Which of the following is not an example D. efficiency
of a depository institution? 639. Specify when the results can be achieved
A. Commercial bank A. Specify
B. Savings and Loan B. Measurable
C. Credit Union C. Time-related
D. Loan Company D. Realistic
635. Suppose you need to pay your air-ticket 640. Which of these can be found in the
of P2400 for a European trip next year. owner’s equity section of a balance
If you deposit money now, you can earn sheet?
7% per annum. How much do you need to
A. cash, building and equipment
invest today?
B. mortgage and accounts payable
A. P 1759
C. capital surplus, stock & retained earn-
B. P 1968
ingsThis is a correct answer
C. P 2000
D. none of these
D. P 2243
641. This is the cash that is generated by
636. Number of Products produced / sold is the business when it operates successfully.
also referred to as Which source of finance is this?
A. Output A. Retained profits
B. Revenue B. Share capital
C. Costs C. Angel investor
D. items D. Owner savings
642. Which of the following are DISADVAN- 647. companies may borrow money to start up
TAGES of selling shares as a source of or
funds? (select as many as appropriate)
C. Large sums of money can be raised 648. It is the financial statement which shows
D. Does not apply to Partnerships or Sole the performance of the business for a
Traders given period of time.
A. Cash Flow
643. What is a cash budget?
B. Balance Sheet
A. shows the profit made by a business
C. Income Statement
B. shows at which point the business cov-
D. Owner’s Equity Income Statement
ers its costs
C. forecast of future receipts and pay- 649. A fruit and vegetable farm has increased
ments the credit period with its machinery sup-
plier from 30 days to 45 days. What is
D. shows the value of the business at a the best source of finance for this case?
particular date
A. Trade credit
644. Obligation that matures for more than a B. Overdraft
year and is usually paid in installment.
C. bank loan
A. Long Term Loan
D. leasing
B. Term Loan
C. Mortgage Loan 650. the national currency we use today in the
United States
D. Short Term Loan
A. foreign exchange rate
645. I’d like to change some money.What’s to- B. federal reserve note
day’s ?
C. floating exchange rate
A. rate
D. none of the above
B. exchange rate
651. Advantages of funding growth through a
C. interest rate share issue in all those listed below EX-
D. none of above CEPT
A. An extra source of finance
646. What is the formula for Gross Profit?
B. Less financial risks due to the spread-
A. Revenue-Expenses
ing of risks amongst shareholders
B. Revenue + Cost of Sales
C. Control of the company is diluted
C. Revenue-Cost of Sales
D. It acts as a form of motivation for em-
D. Cost of Sales + Revenue ployees who own shares in the company
652. Th name of Jamaica’s Central Bank is D. The business will pay less tax on its
A. Central Bank of Jamaica profits
NARAYAN CHANGDER
a typical cash flow forecast except:
A. cash sales C. Hire Purchase
B. Php 350 A. 2
C. Php 5, 350 B. 3
D. Php 5, 305 C. 4
D. 6
656. Which of the following is an advantage
to a business of using a government grant 661. These are financial instruments that rep-
as a source of finance? resent ownership in a corporation.
A. It does not need to be repaid
A. bonds
B. Businesses must meet specific condi-
B. deposit banks
tions to qualify
C. mutual fund
C. It is relatively quick and easy to apply
for one D. stocks
673. Which three of the following are charac- 678. What is the formula for Revenue?
teristics of management accounting infor-
A. Output x Selling Price
mation rather than financial reporting in-
formation? B. Output x Cost
A. It is both forward looking and histori- C. Selling Price x Costs
cal
D. Selling Price x Break Even Point
B. It is governed by statute
679. This occurs when a business spends more
NARAYAN CHANGDER
C. It is primarily used by shareholders
D. It is likely to include budgetary infor- money than they make.
mation A. profit
E. It is likely to include a cash flow fore- B. loss
cast
C. capital
674. These are the fixed income securities that
D. asset
are issued by corporate and governments
to raise capital.
680. A dynamic process that does not end
A. bonds when you take a particular action
B. deposit banks A. Financial decision
C. mutual funds
B. Financial planning
D. stocks
C. Financial needs
675. Which of these are assets?
D. Financial action
A. cash, land and capital equipment
B. mortgage 681. What is the first step in creating a busi-
ness?
C. retained earnings
D. interest A. Write a business plan
B. Choose location
676. Which software is best for preparing in-
come statements? C. Get a tax ID number
A. database D. Obtain a permit
B. word processing
682. A farmer has 1, 000 acres. He decides to
C. powerpoint plant apple trees on 800 acres and raise
D. spreadsheets cows on the remaining 200 acres. If he
wanted to raise more cows, he would have
677. Stewardship of the organisation’s finan- to reduce the amount of land allotted to
cial resources is part of which of its finance growing apples. This is an example of:
function’s tasks?
A. Distribution
A. Financial reporting
B. Recording financial transactions B. Opportunity cost
C. Treasury management C. Efficiency
D. Management accounting D. Utility
683. the amount of money a company makes 688. Refer to the data in the attached doc-
after deducting the costs associated with ument from Spice Co.Ltd (year ending
making and selling its products, or the 31/3/1c).Sales revenue $150 000Gross
NARAYAN CHANGDER
vide a loan to the bank
694. Which is not an capital expenditure ex- A.
ample
B.
A. Computer
C.
B. Rent
D.
C. Buildings
700. What is an advantage of owners’
D. Furniture & fixtures
funds?
695. Sue Yu and Partners is a solicitors want- A. There will be little interest
ing to expand and buy new premises.
B. You can pay in smaller installments
Which source of finance is most suitable?
C. They take a long time to arrange
A. Mortgage
D. You don’t have to pay it back
B. Trade Credit
C. Selling assets 701. How are total costs calculated?
D. Bank loan A. Fixed Costs + Variable Costs
B. Fixed Costs-Variable Costs
696. Which of the following is not an advan-
tage of a bank loan? C. Sales-Fixed Costs
NARAYAN CHANGDER
714. Depreciation refers to C. 10
A. Financial assets D. 1
B. Balance sheet
720. Target a specific area improvement
C. The decline of a capital asset
A. Realistic
D. The currents worth of the business
B. Measurable
715. A business takes out a bank loan of £15, C. Assignable
000. The loan will be repaid over 3 years,
D. Specific
with a monthly repayment of £500. The
total interest the business will pay for this 721. It is a collection of financial products
loan is: owned by a single investor, either an in-
A. £1, 500 dividual or organization is called
B. £3, 000 A. product marketing
C. £15, 500 B. investment portfolio
D. £8, 000 C. stock contribution
724. It deals with determining the capital 729. Investor who want steady income may
structure of the company and to raise not prefer-?
funds from debt and equity.
734. What is investment diversification? 739. This is a sum of money saved or made
available for a particular purpose.
A. investment with high profit
A. financing
B. investment with no risks
B. fund
C. investment from different profit-
making activities C. maturity
D. investment with low risks D. risk
NARAYAN CHANGDER
735. A business organisation that is similar to 740. Which formula would calculate sales rev-
a sole proprietorship but has two or more enue?
owners is called a: A. Selling Price + Number of Items Sold
A. limited liability company. B. Selling Price x Variable Costs
B. corporation. C. Selling Price x Number of Items Sold
C. dual company. D. Selling Price x Cost of Sales
D. partnership. 741. Which ones are long-term external
sources of finance?
736. The department that is responsible in re-
questing acquisitions and delivery of as- A. Leasing
sets needed by the company is called B. Working Capital
A. Cashier C. Share Issue
B. finance officer D. Overdraft
C. logistics E. Sale of assets
D. budget officer 742. Types of Financial Institutions that accept
deposits and lend money.
737. An advantage of taking of a new partner
is that: A. Investment Bank
A. it reduces the risk of a takeover B. Internet Bank
C. There is insufficient retained profit 760. You have P 50 000 now to invest. If you
D. There is an expected rise in interest can earn 10% per annum on your deposit,
rates and can invest for five years, what will be
the future value of your deposit (to the
755. retail sales nearest dollar) at the end of the invest-
ment period?
A. the total wages earn
A. P150 493
B. ms caratelli is the best
B. P80 526
NARAYAN CHANGDER
C. spending pattern
C. P99 456
D. includes the sales of goods and ser-
D. P85 025
vices purchased to indicate spending pat-
terns 761. A limit placed on the quantities of a prod-
uct that can be imported
756. Which is an internal source of finance?
A. tariff
A. Overdraft
B. quota
B. Mortgage
C. embargo
C. Owners’ funds
D. none of the above
D. Debenture
762. What is the ideal situation for a business
757. Which current account is most appropri- to be in?
ate for someone with a low credit rating? A. cash in = cash out
A. Standard B. cash in < cash out
B. Packaged, premium C. cash in > cash out
C. Basic D. none of above
D. Student
763. A hair salon has a balance of LE 37,
758. What is an advantage of a bank loan? 000 in their account. To pay this month’s
wages, the manager withdraws LE42,
A. There will be little or no interest 000What is the best source of finance for
B. You can pay in smaller installments this case?
C. They are quick and easy to arrange A. Trade credit
776. With which one of the following sources 781. The time value of money suggests that a
of finance, is the term redeemable associ- peso received today is worth a peso
ated? received in the future.
A. Global Depository Receipt A. less than
B. Equity Shares B. more than
C. the same as
C. Public Deposits
D. none of the above
D. Debentures
NARAYAN CHANGDER
782. Which one is NOT the function of the con-
777. These instruments are issued by finan- troller?
cially sound businesses to fund invest-
A. Economic appraisal
ments in inventories and receivables.
B. Protection of assets
A. treasury bills
C. Selling stocks
B. commercial papers
D. Evaluation of company objective and
C. preferred stock policies
D. money market funds 783. Which is an example of a person obtain-
ing unpaid work experience?
778. The method of calculating interest once
during the entire life of the loan, on the A. Jim hires Kevin to cut his lawn every
original sum borrowed, is known as: week.
B. Kelly volunteers at a local radio sta-
A. simple interest.
tion.
B. interest on interest. C. Sarah researches information about
C. compounding. different careers.
D. rule of 72. D. Ben performs contract work for his
friend’s new company.
779. The management of a firm’s cash, inven-
784. Also called “rational buying”; Careful
tory, and payables is referred to as:
consideration of the product, features,
A. cash-flow forecasting. price, etc. is made.
B. asset management. A. Opportunity Cost
C. capital management. B. Budget
C. The envelope system
D. working capital management.
D. none of above
780. A statement of a company’s operating
785. Which of the following is the least likely
and financial performance issued at the
source of funds for a non-profit organiza-
end of its fiscal year is a
tion?
A. Annual Report
A. Fund-raising events
B. Balance Sheet B. Charitable donations
C. Income Statement C. Brand recognition
D. Statement of Cashflow D. Sponsorship deals
786. What is the formula for Gross Profit Mar- C. venture capitalist
gin? D. Owner savings
797. He/She provides the direction of the com- 802. a financial statement that reports a com-
pany. pany’s revenues and expenses and result-
ing net income or net loss for a specific pe-
A. finance manager
riod of time
NARAYAN CHANGDER
B. board of directors
A. Dow Jones
C. marketing manager
B. operating costs
D. shareholders
C. income statement
798. Which of the following is not an alterna-
D. stock market
tive name for a primary bank?
A. Retail bank 803. What are liabilities?
B. Commercial bank A. The money paid to employees.
C. Merchant bank B. Costs of operating a business.
D. Clearing bank C. The act of buy items.
799. Which of the following is not a limitation D. What a company owes.
of equity share as a source of finance?
804. Cash flow is
A. Fluctuating returns
B. Costly source A. Assets for a business
807. a plan to be effective should be created 812. It refers to the place where the selling-
using S.M.A.R.T. philosophy. what do buying activity occurs to trade equity se-
S.M.A.R.T. mean? curities such as bonds and stocks, cur-
C. fixed assets-current assets 822. You were earning Php. 50, 000 from a
Government Agency. After receiving the
D. current assets-current liabilities
said salary, you started to allocate bud-
817. ‘Time delay of the transaction’ is a disad- get for your emergency fund, saving, and
vantage of which method of payment? other expenses. This is an example of?
A. Public Finance
A. Cheque
B. Corporate Fiance
B. Debit Card
C. Family Finance
NARAYAN CHANGDER
C. Cash
D. Personal Finance
D. BACS
823. the amount of money left after operating
818. It describes what a company wants to be- expenses are subtracted from the gross
come. profit
A. vision A. revenue
B. mission B. income
C. net profit
C. goal
D. gross profit
D. objective
824. Long Term sources of finance are for
819. Refers to banks and credit unions. when the time needed to pay the money
A. financial institutions back is more than
A. 6 months
B. businesses
B. 1 year
C. consumers
C. 5 years
D. financial markets
D. 10 years
820. It is a purchase that is completed with 825. higher earnings for businesses increases
money that has the potential to produce thiieir value, which caueses a demand for
income or profit. people wanting to buy the company
A. authority A. game
B. financial B. suplies
C. investment C. stock
D. risk premium D. bond
826. Fill in the blank with the best an-
821. What is a financial institution that ac-
swer:Selling shares in a company in ex-
cepts deposits and channels the money
change for money to fund a project is
into lending activities?
known as
A. Credit A. equity financing
B. Commercial Banks B. stock
C. Credit Unions C. the cash conversion cycle
D. Insurance D. none of above
827. Which of the following is not a type of 832. A t-shirt company spend $2.50 for every
investment? shirt they produce. They charge customers
$15.95 on Amazon.com. What is the re-
NARAYAN CHANGDER
C. To control costs 843. what is sales budget?
D. Pay mortgage
A. a plan items to be sold
838. They are considered owners of the busi- B. a plan of how much an item will cost
ness and have voting rights, entitled to
dividends which depend on their share and C. a plan for how much money should be
earnings of the corporation. They are made in a given period
called D. a plan for tracking an inventory and
A. stockholder how much they sell
B. stakeholder 844. advantage of sale of inventory as a
C. employees source of finance
D. investors A. This source of finance is not available
for a newly formed businesses and un-
839. Also called “emotional buying”; Making
profitable and under profitable firms.
an unplanned purchase.
A. Impulsive Buying B. A good way of raising cash from capi-
tal that may be tied up in assets that are
B. Trade-off not being used
C. Value
C. Must be repaid
D. none of above
D. Reduces storage cost of high inventory
840. What would the finance department use
the internet for? 845. This source of business finance is used for
issue of bonus shares:
A. creating charts
B. presenting information A. Equity Share
C. online banking B. Preference Share
D. calculating profits C. Retained Earnings
858. A rights issue involves the sale of what? B. Explains who will run your business
A. new shares on the stock market C. States how the business will win over
and retain customers
B. fixed assets
D. All of the above
C. new shares to existing shareholders
NARAYAN CHANGDER
D. part of the business 864. An obligation whose maturity is more
than a year. The borrower generally ne-
859. Which three of the following are compo- gotiates with the credit rather than go to
nents of the COSO internal control frame- an investing banker to act as an interme-
work? diary.
A. Information and communication A. Long Term Loan
B. Control environment B. Term Loan
C. Internal audit C. Mortgage Loan
D. Project management D. Short Term Loan
E. Monitoring activities
865. Which of the following financial in-
860. Cash and profit are different because struments are available from commercial
A. some goods are sold on credit banks?
862. Provide assistance to both private and 867. Amounts owed to creditors for goods and
public borrowers of fund services are called
A. Public finance A. a promissory note
B. Capital market B. accounts payable
C. Private finance C. a line of credit
D. Business finance D. commercial paper
873. what is the objective of performance fi- 878. The is the amount of money left after
nancial statement a product or service is sold and the costs of
A. to give an idea of how the actual state- goods and other expenses are subtracted.
ment will look like A. Loss
NARAYAN CHANGDER
C. Fluctuating capital of the company
884. What do Angel Investors and Crowdfun-
D. Loan capital of the Company ders have in common?
880. Three basic approaches to performance A. They require something in return for
measures are measures of economy, effi- their investment
ciency, and effectiveness. Economy is mea- B. They charge interest on money in-
sured by vested in the buisness
A. the amount of resources used for the C. They become part-owners of the busi-
tasks that have been achieved ness
B. the success in achieving goals and tar- D. They are incredibly wealthy
gets
885. The ability of an organization to meet its
C. team member satisfaction and the mo-
financial obligations as they become due is
tivational climate
known as ?
D. the success of the team or work group
A. accounts
in controlling its costs
B. integrity
881. Someday plc is introducing a set of per-
C. debt
formance measures in its finance function.
A key measure for the sales ledger part D. accrual
of the system is the number of invoices E. solvency
recorded per hour of employee time. The
point of reference for this performance 886. Public deposits are the deposits that are
measure is: raised directly from
A. productivity A. The Public
B. activity B. The Directors
C. profitability C. The Auditors
D. economy D. The Owners
882. Identifies the assets, liabilities, and eq- 887. Interest would always need to be paid on
uity of a business as of a specific date. which of the following sources of finance?
A. income statement A. A new share issue
B. cashflow statement B. A loan from family and friends
C. balance statement C. A mortgage
D. owner’s equity D. A government grant
NARAYAN CHANGDER
money that need to be paid back over a
900. advantage of retained profit as a source longer time-frame
of finance
B. Interest rates make the loan more ex-
A. This source of finance is not available
pensive
for a newly formed businesses and un-
profitable and under profitable firms. C. Easy to get
B. A good way of raising cash from capi- D. Usually cheaper than consistently us-
tal that may be tied up in assets that are ing a bank overdraft
not being used
C. Doesn’t have to be repaid 905. Which is a feasible investment risk?
D. Reduces storage cost of high inventory A. Mark promises investors that he can
double their money in 10 years.
901. Which of the following is not a service
provided by financial institutions. B. Mark promises investors that no loss
will be incurred in 10 years.
A. Buying the businesses of customers
C. Mark does not promise that the invest-
B. Investing customers’ savings in stocks
ment would grow as much as 10% but will
and bonds
depend on market situations.
C. Paying savers’ interest on deposit
D. All of the above
D. Lending money to customers
906. It is the ability of a business to pay long
902. An advantage that an overdraft has over
term liabilities.
a bank loan is that:
A. it has a fixed rate of interest A. Liquidity
B. it is paid back over a fixed time period B. Solvency
C. no dividends have to be paid to share- C. Profitability
holders as with a loan
D. Stability
D. the size of the overdraft varies with the
needs of the firm 907. Which one of the following are financial
institutions?
903. Last year, a business made £300, 000
profit from sales revenue of £750, 000. A. bank and credit union
Its total variable costs equalled £125, B. library and hospital
000. The value of the business’s fixed
costs was: C. school and museum
A. £175, 000 D. Starbucks and Wal-Mart
908. This type of budget gives some expected 913. the way in which nations make decisions
sales revenue and expenses and selling for to allocate their resources
the organization for a specific period of
918. Fill in the blank with the best an- 923. What are assets?
swer:Dividends can be paid in the form of
A. What a company owns; anything of
cash or
value owned by a business.
A. equity financing
B. Costs of operating a business.
B. stock
C. Detailed plans for the financial needs
C. the cash conversion cycle of individuals, families, and businesses.
D. none of above D. Differences between actual and bud-
NARAYAN CHANGDER
geted performance.
919. Which institutions regulates the financial
sector? 924. A business is likely to have sufficient
A. The Ministry of Finance working capital if the current ratio is be-
tween?
B. The Security and Exchange Commis-
sion A. 0 and 1
C. The Central Bank B. 1 and 2
D. The Banker’s Union C. 1.5 and 2
928. a market in which currencies of different 933. The amount paid for the privilege of bor-
countries are bought and sold rowing money is called
929. Which two of the following statements 934. Which of the following statements con-
best describe the term break even? Select cerning preference shares is correct?
two answers:The point where:
A. Preference shares carry the same vot-
A. The business is just making a profit ing rights as ordinary shares
B. Total revenue and total fixed costs are B. Preference shares carry the right to a
the same fixed rate of dividend each year
C. The business is making neither a profit C. The payment of a preference share div-
or loss idend is guaranteed each year
D. Total costs are higher than total rev- D. Preference shares are always a type
enue of debt capital
E. Total revenue and total costs are equal
935. Examples may include salaries, utilities,
930. If Wal-Mart wanted to build a new store, rent, insurance, and office supplies.
which bank would they most likely go to A. Revenue
get a loan.
B. Expense
A. Commercial bank
C. Net Income
B. Retail bank
D. Net Loss
C. Central bank
D. Loan company 936. What is start up capital?
A. Finance needed before starting trad-
931. Euity shareholders are called? ing.
A. Owners of the company B. Finance paid after trading.
B. Partners of the company C. Finance paid to banks.
C. Excecutives of the company D. none of above
D. Guardian of the company
937. the system of governing a company so
932. Which of the following is a source of long- that the interests of corporate owners and
term finance? other stakeholders are protected
A. Trade credit from suppliers A. corporate responsibility
B. Bank overdraft B. opportunity cost
C. Factoring of trade debts C. scarcity
D. Mortgage on property D. corporate governance
938. which of the following is normally pre- 944. Business must have permits and fol-
pared first? low industry specific regulations. This
A. cash budget means?
B. production budget A. Ensuring Compliance and Financial Re-
quirements
C. sales budget
B. Tracking Liquidity and Financial Re-
D. none of the above quirements
939. The United States operates within what
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C. Developing Financial Scenarios
type of economic system?
D. Applying for Permit and Financial Re-
A. Command quirements
B. Traditional
945. which of the following service provided
C. Market by financial institutions?
D. Mixed A. buying the business of customers
940. Expenses are those items that are: B. investing customers savings in stocks
A. Direct costs for producing goods and bonds
C. investments C. Want
D. none of above D. none of above
960. What is the definition of expenses? 965. the ability of individuals to start new
businesses, introduce new products, and
A. The money from selling goods and ser-
improve business processes
vices
A. marketing
B. Cash you are spending in the business
B. entrepreneurship
C. Costs of running the business
C. land
D. The outgoings relating specifically to
vehicles D. labor
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966. ‘Payment is transferred directly from one
961. Specific financial goals are vital to finan-
bank account to another’ describes which
cial
method of payment
A. spending
A. Electronic Transfer
B. planning
B. Credit Card
C. goals C. Direct Debit
D. values D. Standing Order
962. A mission statement expresses the 967. What type of budgets provides informa-
A. basic purpose and vision the founders tion regarding the number of units that
have for the business should be produced over a given account-
ing period based on expected sales and tar-
B. specific aspirations of a company and geted level of ending inventories?
the goals it will try to reach
A. Cash Flow Budget
C. gives them a day to day purpose in
B. Financial Budget
their business
C. Production Budget
D. value that the main goal of every busi-
ness is make a profit D. Sales Budget
963. The important information contained in- 968. Which of the following is a permanent
cludes the company’s total assets, liabili- source of finance?
ties, and owner’s equity and how each cat- A. long term loan
egory is divided. B. retained profit
A. Balance Sheet C. overdraft
B. Annual Report D. sale of stock
C. Income Statement
969. It is composed of collections from receiv-
D. Statement of Cash Flow ables, proceeds from loans, isusuance of
new shares of stock, and advances from
964. Which services is a bank likely to offer? the stockholders.
A. net deposit and balance A. Cash receipts
B. online banking and savings accounts B. net cash flow
C. check writing and car wash C. sales revenue
D. credit card and Tootsie Rolls D. cash budget
B. goal A. money
C. security B. mortgage
D. needs C. loan
981. I took out a to buy a house last year. D. none of above
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1. Which of these situations could cause bi- B. Third
ased data? C. Primary
A. Asking family and friends D. Tertiary
B. Asking a small sample of people
6. This type of data coming from research an-
C. Asking the opinions of people from dif- swers questions such as “how many? ”
ferent backgrounds and “ how much? ”.
D. Asking your staff’s opinions face-to- A. Research Data
face
B. Quantitative Data
2. What is the total for the following- C. Number Data
Breakeven calculation *Fixed costs
D. Qualitative Data
£1200*Variable costs £15*Selling price
£20 7. Degree of agreement with a statement on
A. £240 a 1 (strongly agree) to 5 (strongly dis-
agree) scale is a scale.
B. £25
A. Staple
C. -£240
B. Continuous rating
D. £2000
C. Likert
3. What is an example of secondary re- D. Semantic differential
search?
A. Focus Group 8. Which of these describe quantitative re-
search?
B. Observation
A. questions asking “how? ”
C. Newspaper
B. questions asking “how much? ”
D. Questionnaire
C. attitude research
4. Name 2 variable costs-Give 2 examples D. questions asking “why?
A. Stock
9. Which of the following is MOST likely
B. Packaging to occur when a partner leaves the busi-
C. Insurance ness?
D. Loan Repayment A. The remaining partners continue the
business
5. The Sectors of Industry are B. A new partner is brought into the busi-
A. Secondary ness
14. Which two of the following are most likely D. Copying an existing product from an-
to be characteristics of a successful en- other company
trepreneur? 19. Which of these are ways you can segment
A. A risk taker a market?
B. motivated A. Age
C. Indecisive B. Demographics
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B. Being in a highly competitive market
A. A delivery fee is charged on all new
C. Having an owner with lots of experi- phones
ence
B. A single brand of phone is sold
D. Having the support of a franchisor
C. An extended warranty is offered on all
E. Being in a large market
phones
21. Which of the following best describes the D. Phone sales are by appointment only
main purpose of sampling?
A. To enhance the reliability of measure- 25. In the product life cycle identify what the
ments. DIGMD stands for focusing on the D-Select
2 answers
B. To enhance the validity of measure-
ments. A. Decline
C. To validate the theoretical concepts B. Development
used in a study.
C. Divided
D. To select a set of elements with the
D. Distribution
same characteristics as the population
from which they are chosen. 26. Strongly agree to strongly disagree is an
22. Which of the following are most likely example of a scale frequently used on
to differentiate a supermarket from its ri- surveys.
vals? A. Score
A. Have longer opening hours B. Likert
B. Stock food that isn’t normally available C. Simile
in the UK
D. Predictor
C. Provide currency exchange services
D. Decrease import tariffs 27. Which is a reason why it is important to
E. Expanding onto a new site organize information before preparing a
business report?
23. Which one of the following is the correct A. to investigate the cause of the problem
definition of ‘branding’ in a businesscon-
text? B. to understand the purpose of the re-
port
A. Sales staff presenting the benefits of a
product to potential customers C. to arrange findings in a logical manner
B. Giving a product a distinctive name to
make it stand out from other products D. none of above
NARAYAN CHANGDER
C. Credit card
B. Low scale production can be flexible
D. Debit card
and responsive to change
39. Leadership style that listens to employees C. Demand may be affected by changes
and encourages their opinions. in trends and fashions
A. Democratic D. May be possible to charge a premium
price
B. Laissez Faire
C. Autocratic 44. Using someone else’s work to help you
without their permission is:
D. Paternalistic
A. Plagiarism
40. Using market research to make informed B. Periodical
decisions will help a business to C. Research
A. making high profits D. Sight
B. avoid costly mistakes
45. A brand is
C. lose money A. A sign or symbol
D. reduce risks B. An image
41. What are the 4 P’s of the Marketing Mix C. A named product that is seen as differ-
ent to other products
A. Production, Promotion, Place and
Price D. A combination of letters and images
B. Product, Price, Place and Promotion 46. This term is used to describe a payment
system when people get paid according to
C. Profit, Price, Production and Promo-
what they produce?
tion
A. Piece rate pay
D. none of above
B. Pay per product
42. Which of the following is an advantage C. Commission
to a business of using digital communica-
D. Pay for what you make
tion?
A. Messages and data can be transmitted 47. Define dividend
quickly A. A monetary return on shares
B. Not all areas may be connected to the B. divide the end
internet C. splitting the market into groups
C. Can lead to excessive communication D. Merging two businesses
48. A type of share which has a fixed rate of 53. The order of priority for payment of re-
interest and is payable whether profits are turns on investments in a public company
made or not includes: is
B. Not buying an item 56. What is the formula for break even
C. Buying an item now and paying for it at A. Fixed costs / contribution
a later date B. Fixed costs / selling price
D. none of above C. Variable costs / selling price
52. Herbie is in charge of the company’s D. Fixed costs / margin of safety
potluck picnic. He doesn’t need help de-
57. Reasons to study Operations Management
ciding who to invite. It is a company picnic
include
so you invite the employees. This is an
example of what type of decision? A. studying why people organize them-
selves for free enterprise
A. Minimum Input
B. knowing how goods and services are
B. Video Input
consumed
C. Moderate Input C. understanding what human resource
D. Maximum Input managers do
D. earning about a costly part of the en- C. the person to whom a worker can com-
terprise plain
E. all of the above D. the extent to which an individual must
follow orders
58. When two or more people come together
to fulfill a single job role this is called: 63. Which of the following is NOT a reason
A. Part time employment why exploratory research is conducted?
B. Job sharing A. Screening alternatives
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C. Zero hours contract B. Discovering new ideas
D. Full time employment C. Prospecting for clients
D. Diagnosing a situation
59. Which of the following describes the role
of an entrepreneur? 64. Production in the developed world is char-
A. Being employed by a large organisa- acterised by a greater reliance on equip-
tion ment than labour. This can best be defined
as
B. A willingness to take risks
A. capital intensive production
C. Having sufficient money to start a new
business B. automation
D. Being able to work alone C. mechanisation
D. industrialisation
60. What is a problem with using secondary
data? 65. Individuals who are able to defend their
A. It is easy to find ideas objectively provide others with:
B. It is normally quicker to find A. personal opinions.
C. You did not create it (it might be unre- B. emotional information.
liable) C. logical evidence.
D. You have to find the information your- D. unrelated statistics.
self
66. Budgeting is beneficial to an individual to
61. A sample is a of people who are to ensure that:
respond to a market research exercise.
A. Expenditure is greater than revenue
A. sample, sampled
B. Wants are satisfied before needs
B. packet, asked
C. Priorities are catered for as well as
C. group, selected savings
D. group, sampled D. All incomes are spent
62. The ‘chain of command’ in a business or- 67. Identify the aims of a charity.
ganisation refers to
A. To make profit
A. the channels in which information is
transmitted from the top to bottom B. To satisfy customers
68. Jon can only afford to pay £150 in inter- 73. APR Enterprises has taken responsibility
est per year. Calculate the highest interest to refurbish and upkeep a playground in
rate that Jon can afford to pay on a loan the area. Which responsibility is the busi-
69. Most homemakers cater for their future 74. What is a disadvantage of a bank over-
needs by planning their income and ex- draft?
penses over a period. This can be referred A. It is easy to arrange
to as
B. Daily charges and/or interest can ap-
A. budgeting ply
B. planned spending C. It can take a long time to set up
C. planned savings D. There are no extra charges
D. autonomous expenditure
75. Operations management is applicable
70. Which type of research combines both A. mostly to the service sector
quantitative and qualitative research?
B. to services exclusively
A. surveys
C. mostly to the manufacturing sector
B. opinion research
D. to all firms, whether manufacturing
C. market intelligence and service
D. questionnaire E. to the manufacturing sector exclu-
sively
71. SWOT stands for
A. Social Awareness Talents 76. Which of the following descriptive statis-
tics is most appropriate for describing ra-
B. Social Weakness of Threats
tio data?
C. Strengths, Weakness, Opportunities,
A. Mean
Threats
B. Median
D. None of the abobe
C. Mode
72. The person most responsible for populariz- D. Range
ing interchangeable parts in manufacturing
was 77. A restaurant has created a new pizza
A. Frederick Winslow Taylor dough recipe for their pizzas. Which ONE
of the following is a legal issue they need
B. Henry Ford to consider to protect their new pizza
C. Eli Whitney dough recipe?
D. Whitney Houston A. Business plan
E. Lillian Gilbreth B. Discrimination
NARAYAN CHANGDER
nance/accounting use its trade-name. For example, most
C. sales, quality control, and operations petrol stations use a franchise agreement.
87. An interview with a group of potential cus- 92. Business exist to:
tomers who provide valuable feedback. A. Provide quality goods to people who
91. Which is part of the marketing mix 96. A disadvantage of market segmentation is
A. Product
A. Making different product variants for
B. People
different segments is expensive
C. Plans
B. It will lead to products better suited to
D. Advertisinf customer needs
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D. Competition
B. Educational background
C. Personal data 103. Which of the following is an advantage
of using market segmentation?
D. Professional experience
A. It allows a business to charge higher
98. Which of the following documents would prices
contain information about holiday entitle-
B. It lets a business invest more in plant
ment, hours of work, place of work, remu-
and machinery
neration package and duties at work?
C. It saves business money by avoiding
A. Job description
the need for TV advertising
B. Job analysis
D. It allows a business to target its pro-
C. Application form motional strategy more effectively.
D. Contract of employment
104. This type of innovation occurs when the
99. What type of question is the follow- purpose of a product is changed.
ing:“I’m going to show you a sample of a A. Product Innovation
magazine advertisement. What does this
B. Position Innovation
advertisement mean to you? ”
C. Process Innovation
A. Open-ended
D. Paradigm Innovation
B. Closed-ended
C. Dichotomous 105. Business research helps organizations by
D. Multiple choice A. providing information about employ-
ees and morale problems.
100. Which of the following are categories
B. improving efficiency with tools such as
which target markets can be divided into?
sales forecasts.
A. Age
C. analyzing data that point to business
B. Gender opportunities.
C. Lifestyle D. all of the above.
D. All 3 of the other answers
106. Who among the following is associated
101. Market segmentation: with contributions to quality control in op-
A. Divides customers into sub groups erations management?
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117. What is database marketing also called? B. Financing
A. CRM C. Promotion
B. BTS D. Product
C. CMR 123. Which of the following is an example of
D. TRH secondary research?
A. Customer survey
118. An ‘M’ (Male) or ‘F’ (Female) in a de-
mographic section of a questionnaire rep- B. Focus group
resents a: C. Market report
A. Categorical variable D. Observation
B. Unknown variable
124. How do entrepreneurs benefit the econ-
C. Dependent variable omy?
D. Continuous variable A. By creating jobs
119. A focus group was held by a research firm B. By paying tax to the government
to determine how consumers felt about the C. By exploiting workers overseas
advertisement message. What type of re-
D. By taking risks
search is this?
E. By increasing footfall
A. Product and Media
B. Media and Attitude 125. Why do businesses use market re-
search?
C. Attitude and Sales
A. To identify customer needs
D. Product and Sales
B. To sell goods and services
120. When organizing information to present C. To advertise
in a business report, it is effective to:
D. none of above
A. remain objective.
B. interpret the data. 126. In which situations would a company
need to conduct marketing research? Se-
C. develop an outline. lect all that apply.
D. determine the purpose. A. to expand into a new market
121. A business owned by 2 or more people B. to determine which products to carry
who share the profits is known as..? in the future
A. Liability company C. to examine employee productivity
D. to see how consumer feel about the 132. A researcher gives instructions to each in-
company terviewer to select a sample consisting of
90 people under the age of 30 and 60 peo-
129. Which of the following are examples of 134. A SWOT analysis stands for what?
Field Research A. Sales, Water, Outer and Tents
A. Hall Tests B. Strengths, Weaknesses, Opportuni-
ties and Threats
B. Postal Surveys
C. Shoes, Watches, Outerwear and Ties
C. Government publications e.g. statis-
tics D. none of above
D. Telephone Interviews 135. What is a franchise?
A. When a person buys from a business
130. In a Partnership, ownership and control
of the business is shared between how B. When a person buys the rights to a
many partners? business
137. The MAIN purpose of installing a sugges- 142. All of the following decisions fall within
tion box in a business place is to get work- the scope of operations management ex-
ers’ views about cept for
A. National and international issues A. financial analysis
B. Issues between workers B. design of goods and processes
C. Improvements to the work environ- C. location of facilities
mental D. managing quality
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D. Business competitors E. All of the above fall within the scope of
operations management.
138. A research exercise carried out in a labo-
ratory environment is called 143. Which is an example of quantitative
A. A focus group data?
A. What percentage of customers think
B. An experiment
Samsung make the best smart phones
C. A hall test
B. A written review of a quad-biking expe-
D. An observation test rience
C. A conversation with a customer about
139. Herbie is an Socializer when it comes to
their experience in a shop
communication style. If you are communi-
cating with Herbie, you should make sure D. The comments section of a post on so-
you: cial media
A. don’t waste time with chit chat. 144. is a method used to identify cus-
B. present facts and data. tomers with similar wants and needs.
C. avoid small talk. A. Selling
D. ask about his family. B. Planning
C. Market Segmentation
140. This type of innovation occurs when a
business either creates or improves a prod- D. Sales pitch
uct. 145. What information can businesses find out
A. Process Innovation from market research? Select all that ap-
ply
B. Position Innovation
A. Market size and trends
C. Product Innovation
B. Identify customer preferences
D. Paradigm Innovation
C. Information about different market
141. Secondary research is cost-effective for segments
marketers because the data D. Information about their competitors
A. already exist
146. Which of the following are acceptable
B. are cheap to purchase forms of savings for individuals?
C. are specific A. Insurance Companies
D. are incomplete B. Commercial Banks
157. Which advertising tool the business use, C. just-in-time inventory methods
when they advertise position within the D. statistical quality control
business:
E. all of the above
A. radio
B. newspaper 162. If you advertised your intended new busi-
ness on different social media platforms
C. notice board
and asked a large number of people to in-
D. billboard vest money into the business, you would
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be looking for which source of capital?
158. The problem statement section of the pro-
posal A. A group loan
A. states the management problems B. Business angel financing
B. states the background of the problem C. Crowdfunding
C. explains the problem’s consequences D. Crowdfunding
D. all the above.
163. Which functional area is responsible for
159. What are the drawbacks of segmenta- health and safety in the workplace?
tion? A. Finance
A. Can be costly targeting different cus- B. Human Resources
tomers with different products/services
C. Marketing
B. Focusing on a small group can mean
you miss other opportunities D. Operations
C. You can split up the market to much 164. Which of the following questions would
and cause a rift best be answered by the purchasing func-
D. Makes your branding less effective tion?
E. Some segments are harder to segment A. How can we inform customers of avail-
than other segments able merchandise?
B. How can we protect merchandise from
160. What is the name given to the share of
pilferage?
profits paid by a franchisee to a franchisor
each year? C. How much merchandise should we
A. Loyalties buy?
166. Which of the following would not be car- 171. Which 3 factors to consider when pricing
ried out by the Operations function of a a product to attract and retain customers?
business? -3 answers to select
176. How do you calculate revenue? 182. Which of the following is an example of
A. quantity x sales price quantitative data:
B. quantity x variable cost A. “The customer smiled when she heard
C. quantity + sales price the name of the new product.”
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ment of employees-performance manager want more payment options.”
of employees
D. “Sales of this particular model have
A. Human Resources fallen 13% in the last year.”
B. Marketing
C. Operations 183. This type of marketing research is used
to determine if or how effective the media
D. Finance efforts are for a company, brand, or prod-
178. Which of the following is not a source of uct.
finance A. Market
A. Hire purchase
B. Product
B. Loan from friends and family
C. Advertising/Media
C. Bank loan
D. None of the above D. Attitude/Opinion
186. Qualitative research answer questions 191. The main goal of causal research is:
that begin with A. To directly seek the solution to a par-
189. A mortgage is a source of finance needed C. The number of sales required to break
if the firm is buying even
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and needs
A. It will only be seen by people aged un-
D. work scheduling to meet the due dates der 25
promised to customers
B. It is time-consuming to change details
E. maintenance schedules
on existing advertising
197. Reliability is one of the criteria of a good C. It is low cost to keep details up-to-date
research. Reliability involves:
D. It can only target people in the local
A. Whether a technique when repeated area
to the same object gives the same an-
swers every time. 202. Joe’s supervisor at work asked him to
write a report comparing what their com-
B. The method to ensure a hundred per-
pany is spending on electricity this year to
cent accuracy.
what it has spent each of the previous four
C. Identify the absolute precision. years. Which of the following would be
D. Identify that the measure gives what it the BEST source for Joe to research?
is supposed to measure. A. His company’s records
198. Which of the following is an example of B. Wikipedia
secondary data: C. The Environment Protection Agency’s
A. The information on a sales invoice website
B. The results of a focus group D. weather.com
C. The outcome of an experiment 203. Which of the following are ways of meet-
D. The answers to a survey ing customer needs?
A. Lower Prices
199. Pick the risks for an entrepreneur
B. Greater Choice
A. lack of job security
C. More Convenience
B. business failure
C. profit D. Finding a gap in the market
200. Mark and Susan, a recently married cou- 204. Which of the following is a feature of
ple with full-time jobs, set a goal of flow production?
putting $200 in savings every month to A. Products are produced continually on
make a down payment on a home in five a production line
years. What type of goal have they set? B. Products are one-off meeting cus-
A. Short-term tomer needs exactly
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C. An article in Fortune magazine A. incorporated
D. A blog he found about Donald Trump B. unincorporated
running for President
C. Limited companies
215. Which of these is an example of qualita- D. Franchises
tive market research
A. Government statistics 220. All of the following should be considered
when creating a questionnaire to collect
B. Questionnaire data EXCEPT:
C. Focus group A. making sure the language is appropri-
D. Trade reports ate
216. Which of the following are methods of re- B. making sure that the questions are
ducing risk? clear and understandable
A. Carrying out detailed market research C. the researcher’s opinion should be ev-
ident/obvious in the questions
B. Produce a business plan
D. making sure that the questions explore
C. Raise sufficient start-up finance your research objective
D. Use a bank overdraft
221. Which of the following would not be a
E. Rely on instinct useful tip for designing a questionnaire?
217. The five elements in the management pro- A. Avoid loaded questions
cess are
B. Avoid double-barrelled questions
A. plan, direct, update, lead, and super-
C. Be as general as possible
vise
D. Sensitive questions should be asked at
B. accounting/finance, marketing, opera-
the end.
tions, and management
C. organize, plan, control, staff, and man- 222. Kelly is conducting a research study fo-
age cused on teen females. Teen females
would be considered the of her re-
D. plan, organize, staff, lead, and control
search study.
E. plan, lead, organize, manage, and con-
A. population
trol
B. sample
218. Information already collected for another
purpose that can be used to solve the cur- C. consumer
rent problem D. customer
223. Internal secondary data may come from 228. Marketing budget is a financial plan for
all of the following EXCEPT: the marketing of a or product for
a specific time period.
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B. is too costly
C. is too time-consuming 240. Which of the following is a guideline for
writing a job application letter?
D. isn’t broad enough
A. Provide as much information as possi-
235. The finished product is ready for con- ble
sumers to purchase refers to: B. Mention your other prospects
A. Output C. Include a list of references in the let-
B. Input ter
C. Process D. Be brief and to the point
D. none of above 241. Which of the following is an advantage
of primary research:
236. How many market segmentations are
there? A. It never “expires.”
A. 4 B. It is specific.
B. 8 C. It is inexpensive
D. It is easy to conduct.
C. 2
D. 10 242. Amber’s academic adviser has asked her
to set 3 academic goals for this semester.
237. Which are examples of secondary re- These goals are MOST LIKELY to be accom-
search? plished if:
A. Market Reports A. Amber lets her friends set her goals.
B. Observations B. Amber writes her goals down.
C. Government Reports/Statistics C. Amber thinks about her goals weekly.
D. Sales Data D. Amber discusses her goals with her
E. Social Media parents.
243. Specifying means to translate the
238. Which two of the following are aspects
problem definition into a precise statement
of SWOT analysis?
of who should or should not be included in
A. Strengths the sample.
B. Wants A. the sampling frames
C. Targets B. the sampling element
D. Opportunities C. the target population
E. Openings D. the sampling unit
247. Which of the following products is likely 252. An example of an unethical business ac-
to be made using job production? tivity is:
A. Heinz baked beans A. Payment of just wages to workers
B. Cadburys Dairy Milk B. Abstaining from misleading advertis-
C. Land Rover car ing
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B. prevents customer objections. C. surveys, product
C. promotes quality service. D. price, product
264. Total cost is worked out using which for- 269. This type of innovation involves a signif-
mula? icant change in thinking.
274. How can a business reduce the risk of fail- 279. Ordinal measurement has which of the
ure? following uses?
A. By selling less products A. Ranking items, rating characteristic,
B. By keeping the cost of their products complex scales and other indices.
low B. Creating of complex scales and indices
C. By carrying out market research and the ranking items.
D. By staying open late. C. Ranking of characteristic and ranking
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275. Job analysis is conducted when: the items.
276. What are the benefits of primary re- C. detailed organization chart
search? D. PERT diagram
A. More Accurate
B. Up to date 281. What is reliability?
C. Specific to the businesses needs A. A set of questions fully answering
what the business wants to know about a
D. People can’t lie
target market
E. Less time-consuming
B. When a research technique produces
277. Which of the following documents is sent results that are not correlated
by the creditor to the debtor to indicate
the total extent of indebtedness? C. When you can count on a company to
perform well in the upcoming year
A. Debit note
D. When a research technique produces
B. Credit note
nearly identical results in repeated trials
C. Statement
D. Receipt 282. A sole trader business has unlimited lia-
bility. One key feature of unlimited liabil-
278. Who would deal with-research ity is that:
of market-finding out customers
requirement-dealing with Product, price, A. they are responsible for all of their
place and promotion debts
A. Human Resources B. they are working with a number of
B. Market Research other people
283. Outline ways a business can measure cus- 288. The operations department is responsible
tomer satisfaction. for:
B. Higher admin costs and more profit 292. How do new business ideas come about
C. Late delivery of materials and in- A. Changes in technology
creased sales B. Adapting an exiting idea
D. none of above C. Products being obsolete
D. Changes in consumer wants
287. Which of the following is an indirect com-
petitor of Pizza Hut? 293. In the market for shares, a stag is defined
A. Pizza Express as:
A. a person who buys shares on the stock
B. Dominos
market in anticipation of a rise in prices
C. Papa Johns
B. a person who sells shares on the stock
D. Subway exchange in anticipation of a price fall
C. an investor who issues a stop order to 298. What could cause data to be unreliable?
his broker A. Only asking a small sample
D. an investor who buys shares of new B. Poorly worded questions
companies in anticipation of a price in-
C. Asking coffee drinkers about their
crease
opinion of coffee
294. The marketing function’s main concern is D. Asking a variety of age groups
with
299. Information collected for the very first
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A. producing goods or providing services time to fit a specific purpose.
B. procuring materials, supplies, and A. Primary data
equipment
B. Secondary data
C. building and maintaining a positive im-
C. Quantitative data
age
D. none of above
D. generating the demand for the organi-
zation’s products or services 300. People that complete the survey are
called
E. securing monetary resources
A. Sample
295. All of the following are common survey B. Customers
methods EXCEPT
C. Respondents
A. Mail
D. Survey-senders
B. Telephone
301. Which of the following is not a reason
C. Lie-detector tests
businesses use marketing research?
D. Online A. identifying market oportunities
296. Apple does research to determine the B. solving marketing problems
best packaging for protecting the new C. monitoring market performance
IPhone. What type of research is this?
D. deciding when staff should have team
A. Product meetings
B. Attitude 302. Research designs may be categorized
C. Sales according to their fundamental objective.
Which of the following are research design
D. Media
categories?
297. What is the meaning of human re- A. Scientific, exploratory, descriptive
sources? B. Descriptive, research, experimental
A. The people who represents a business C. Descriptive, causal, exploratory
B. The best person to do the job D. Causal, experimental, scientific
C. The people employed to do work in a 303. Macys.com has customers complete a sur-
business vey to get their opinions about their on-
D. Supervises employees and sets tasks line experience. What type of research is
to be done this?
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on what need to be doneIV. Making good
315. Why do businesses perform market re-
decisions
search? Select all that you think apply
A. To see what their competitors are do- A. I and II
ing B. II and III
B. Identify wants and needs of customers C. III and IV
C. To respond to changing consumer D. I and IV
needs
D. To increase risk when launching new 320. In order to be successful a business needs
products to?
A. Identify its customers needs and
316. This is a small number of people who are
wants
brought together to discuss elements of a
specific issue or problem. B. Have a big shop
A. Focus Group C. Sell products really cheap
B. Observation D. Have lots of sales
C. Survey
321. Which are the correct 6 market segments
D. Test Market
A. Location, demographics, religion,
317. Which of these is an example of a pre- lifestyle, income, age
cisely defined issue (problem)? B. Gender, demographics, behaviour,
A. Why are current sales so poor? lifestyle, income, age
B. Will additional advertising have a posi- C. Location, demographics, behaviour,
tive impact on sales? lifestyle, income, age
C. Are we in compliance with current lo- D. Location, demographics, gender, reli-
cal pricing legislation? gion, income, age
D. What percentage of adults recall an ad-
vertisement two days after it appeared? 322. Which of the following is an advantage
of secondary research:
318. Illiteracy and poor diets have been A. It is up to date.
known to cost countries up to what per-
cent of their productivity? B. It gives marketers control of the study.
A. 2% C. It is quick.
B. 5% D. It is specific to the research needs.
323. How can marketing research help a com- 328. A vendor is extending credit to the Jones
pany? Company in return for the Jones Com-
pany’s agreement to use the vendor as the
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334. Which of the following best describes the
A. Target market
term off the job training? Training that
takes place: B. Customer profile
A. Whilst completing a task under the di- C. Demographics
rect supervision of a work colleague
D. none of above
B. Away from the place where the job role
is usually performed 339. Which of the following are features found
C. On the first day of a new job in cottage industries?
342. What is the break even formula? usually need to have which type of effec-
A. Fixed costs Break Even = (Selling tive skills?
D. Fixed costs Break Even = (Selling 347. Statistics for Media Research including all
Price-Variable Cost per unit) of the following EXCEPT
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C. Define the sampling frame
352. Which of the following would be included
in a business plan for a start-up business? D. Define the target population
A. A review of the business objectives set 358. Does a gap in the market always meet
last year customer needs?
B. Sales during the last 12 months A. Yes
C. Profits during the last 12 months B. No
D. Profit forecasts for the next 12 months C. Yes, if they are an experienced en-
353. Which is a typical type of survey? trepreneur
363. Number of workers Total output per 368. Select 2 ways to carry out Primary mar-
day1 202 353 454 50Using the table ket research
above, what is the contribution of the third A. Books
worker to total production?
B. Surveys
A. 45 units
C. Purchased research
B. 100 units
D. Questionnaires
C. 10 units
D. 15 units 369. What is a better definition of desk re-
search?
364. Which of the following is a way that busi- A. Stealing someone elses information
nesses often use database software pro-
grams? B. Collecting new information
A. To calculate weekly payroll. C. Using information that already exists
B. To prepare promotional material. D. Finding old research
C. To organize vendor information. 370. Which is the odd one out?
D. To diagram work schedules. A. Newspaper
365. The fee charged by the insurance firms for B. Magazines
services provided to an account is called C. Books
A. assured
D. Questionnaires
B. insurance
371. Select correct responses. Sources of Fi-
C. premium
nance? Laura have decided to secure a
D. policy bank loan, however they have asked for
her house. What is the correct term for
366. Which of the following is an advantage
this?
of secondary data as compared to primary
data? A. Grant
A. Obtainable from reliable suppliers. B. Assets
B. Move up-to-date. C. Security
C. Usually available in less time. D. Distribution
372. Which one of the following is an example 377. What are the two purposes of business
of market segmentation? research?
A. Income A. Discovery, generalization
B. Interview B. Truth, verification
C. Questionnaire C. Hypothesis generation, generalization
D. Observation D. Discovery, test of hypotheses
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373. are used to identify customers with 378. Manuel wants to start a new business.
similar wants and needs. He has $50, 000 in savings but needs
an additional $25, 000 to ensure he has
A. Geographic Data enough capital to launch and operate the
B. Customer Survey business. What type of marketing function
is this?
C. Behavioral Research
A. Promotion
D. Market Segmentations Methods
B. Product
374. A description of the person or company C. Pricing
that is likely to buy your product or ser-
vice. D. Financing
A. Target market 379. Which of the following are ways to com-
B. Customer profile pete?
D. Cheaper B. Footfall
384. Which of the following is a true state- 389. Which source of finance does not have to
ment about qualitative research: be paid back?
A. It is often conducted through experi- A. Share issue
ments B. Government grant
B. It is conducted during a short time- C. Bank loan
frame D. Loan from friends and family
C. It uses large samples of the population 390. What type of communication style is usu-
D. It is based on statistics and facts ally appropriate for evaluation or counsel-
ing interviews with employees?
385. Insights from Instagram about a com-
A. Casual
pany’s social media advertisements is an
example of research. B. Formal
A. Product C. Routine
B. Sales D. Technical
C. Media 391. What is an example of primary re-
search?
D. Qualitative
A. Magazine
386. As Kevin edits a professional report, he B. Observation
is not sure whether to italicize or under-
score a book title. To obtain the correct C. Newspaper
information, Kevin should: D. Government statistics
392. Which of these is not a method of adding 397. In limited liability personal assets are
value protected
A. Branding A. True
B. Convenience B. False
C. Design C. Neither
D. Price D. Both
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398. What production activity evaluates prod-
393. What are the four Ps?
ucts to make sure that the products the
A. product, price, placement, promotion business produces meet certain quality
B. product, playdoh, placement, promo- standards?
tion A. Form utility
C. print, price, placement, promotion B. Follow-up
D. print, play, product, promotion C. Automation
D. Standardization
394. What benefit does limited liability give
an entrepreneur? 399. Which is an example of a textual graphic
A. More sales that is used in a business report?
396. A business plans to launch a new product A. Paying women more than men for work
by the next ten years. This type of plan of equal value
is: B. Selecting an employee for promotion
based upon gender
A. Long term
C. Paying men and women equal pay for
B. Medium term
work of equal value
C. Short term
D. Selecting an employee for training
D. Immediate based upon ethnicity
402. All of the following questions would be 407. What is a business’s net profit if it has
found in a quantitative survey EXCEPT. $762, 750 in income, $291, 400 in oper-
ating expenses, and $238, 930 in cost of
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B. Loss leader
B. Increased Competition
C. Physiological Pricing
C. More Health and safety Legislation
D. Promotional Pricing
D. Lack of Diversification opportunities
418. A financial plan for a period of time, i.e.
413. Which type of economic system is most how much they have to spend
commonly found in the Caribbean region?
A. Market Plan
A. Traditional economy
B. Business Plan
B. Planned economy
C. Budget
C. Free market economy
D. Cash flow
D. Mixed economy
419. The Macy’s department manager looks at
414. Of the variables of interest in a research merchandise reports to see which products
undertaking, the variable(s) is (are) are not selling. What marketing method is
presumed to be cause of the vari- this?
able(s)
A. Sales Research
A. independent, dependent
B. Consumer research
B. dependent, independent
C. Comparison shopping
C. discrete, continuous D. Consumer Publication
D. dependent, interdependent
420. Adding value to a product will mean that:
415. What are the two methods of creating A. Profit can be made
new ideas
B. Quality is assured
A. Original ideas
C. Customers will buy the product
B. Adapting products
D. No returns are made
C. Copying a competitor
421. Which of the following best describes the
D. Intuition
term stakeholder? An individual or organ-
416. Walter Shewhart, in the , provided isation that:
the foundations for in operations man- A. Owns part of a business
agement. B. Provides a business with materials
A. 1920s; statistical sampling C. Is affected by, or has an interest in,
B. United Kingdom; mass production the activities of a business
C. U.S. Army; logistics D. Provides finance for a business
422. Which of the following stock control 427. Collateral is needed most when
methods would involve frequent deliver- A. importing goods from new suppliers
ies?
432. When businesses need to formalize the 437. The ability of a country to produce a prod-
information provided to employees, cus- uct at a lower cost than another country is
tomers, or other businesses, they often called
use which type of communication? A. Free trade
A. upward B. Comparative Advantage
B. lateral C. Balance of trade
C. written D. Import quota
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D. verbal
438. Which of the following are a part of the
433. Who managers the following taskRe- role of an entrepreneur?
sponsible for identifying the needs and
A. Taking Risks
wants of business customers and develop-
ing products/services to meet those needs B. Organise Business Resources
A. Human Resources C. Employ People
B. Marketing D. Take out a loan
C. Operations E. Improve convenience
D. Finance 439. A common disadvantage of primary re-
search for a startup is that:
434. Which one of the following is an area
of competitor strengths a business should A. It is time-consuming to obtain
analyse? B. It doesn’t answer the questions asked
A. Total number of employees C. It doesn’t allow for qualitative ques-
B. Standard of customer service tions
C. Location of suppliers D. It can’t be done online
D. Number of competing businesses in 440. Which of the following is an example of
the market internal recruitment? Advertising a job va-
cancy:
435. How is primary research different now
than it was in the past? A. In a job centre
A. It is more enjoyable B. On a firm’s intranet
B. It is more affordable C. In a shop window
C. It is more difficult D. In a local newspaper
D. It is more time-consuming 441. Typical differences between goods and
services do not include
436. Businesses that successfully adapt to cur-
rent market situations often realize that: A. cost per unit
A. more financing is necessary. B. ability to inventory items
B. diversification is the key. C. timing of production and consumption
C. cutting costs is important. D. customer interaction
D. change is an opportunity. E. knowledge content
442. The main method of causal research is: 447. Pick the two correct stages of the product
A. Observation life cycle
C. Survey B. Maturity
444. Veritiv makes changes to their website 449. Longitudinal research designs will:
so that is is more appealing to customers.
What type of marketing function is this? A. Measure multiple variables at one
point in time
A. Pricing
B. Measure one variable across multiple
B. Product groups at one point in time
C. Financing C. Take a longer time to finish
D. none of above D. Measure the same sample of popula-
tion repeatedly throughout time
445. The “Father of Scientific Management” is
A. Henry Ford 450. Walmart wants to predict future sales of
televisions. Which type of research would
B. Frederick W. Taylor
be used?
C. W. Edwards Deming
A. Media
D. Frank Gilbreth
B. Product
E. just a figure of speech, not a reference
C. Sales
to a person
D. Attitude
446. Which of the following stakeholders
would have the objective of prompt pay- 451. Marketing Research includes all of the
ment for goods and services provided? the following EXCEPT
A. Suppliers A. analyzing data
B. Local community B. reporting findings
C. Employees C. making goods/products
D. Customers D. gathering information
452. Explain how many people are in a sole 457. In term of research sources, published
trader business? data can be classified into five major cate-
A. 4 gories. Which of the following is NOT one
of them?
B. 1
A. Books
C. 2
B. Periodicals
D. 2
C. Documents
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453. Joe is a Controller when it comes to com-
D. Research reports
munication style. If you are communicat-
ing with Joe, you should make sure you: 458. Which of the following are major disad-
A. get to the point. vantages associated with the collection of
primary data?
B. ask about his family.
A. it provides the most recent data
C. present facts and data.
B. it is typically expensive
D. slow down, take your time.
C. it is connected to your research objec-
454. What is the break even point tive
A. Where sales revenue is the same as D. it is time consuming
fixed costs
B. Where sales revenue is the same as 459. Secondary data has two important ad-
variable costs vantages over primary data. It is:
C. Where sales revenue is the same as A. capable ofcompensating for rapid envi-
total costs ronmental changes and technical improve-
ments.
D. Where fixed costs is the same as vari-
able costs B. alwaysavailable and complete.
C. seldomobsolete and usually fits the di-
455. Which of the following is an advantage mensions of your problem.
to the use of survey methods?
D. generallycheaper to gather than pri-
A. Non-standardization mary data and takes less time to find.
B. High response rates
460. A business that carries out market re-
C. Suitability to tabulation and statistical
search to find customers want/need be-
analysis
fore developing a product.
D. All of the above
A. Product Oriented
456. Which one of the following could be B. Market Oriented
classed as a financial aim for a business
C. Flavour Oriented
start-up?
D. Package Oriented
A. To sell a product line that benefits the
local community 461. In a system of barter, trade is successful
B. Growing the number of employees when
C. Increase profits by 15% A. there is a coincidence of wants
D. To satisfy a personal challenge B. buyers and sellers come together
C. the goods are of equal value A. each individual does the job for which
D. one party promises to pay later he or she is best suited
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who let you buy now and pay later. C. Send a mailing to 500 local residents
A. Trade Credit D. Commission a local market survey
agency
B. Loan Capital
C. Visa 475. Which of the following is true according
D. Retained Profit to consumer law? A business:
473. Which of the following Pricing Strategies A. Can apply false descriptions to any
describes when you take the cost of pro- goods
ducing a good and add on a percentage of B. Must state the “use by” or “best be-
profit to arrive at the selling price? fore” date on prepacked food
A. Cost-plus pricing C. Does not need to offer a refund if a
B. Low pricing good is found to be faulty
C. Promotional Pricing D. Can sell out of date food products in its
D. High pricing stores to the general public
15. Which management style would work best 20. Which of the following is an example of a
with employees who have their own spe- middle manager?
cialized jobs and are expert in them?
A. Assistant Principals
A. autocratic
B. teacher
B. democratic
C. CFO
C. open
D. Principal
D. powerful
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21. Why should employees act as if customers
16. What are the four components of the busi- are their employers?
ness process?
A. Customers own the business.
A. Production, Marketing, Finance and
Management B. Employees would not have jobs if there
were no customers.
B. Wholesaling Marketing, Finance and
Management C. Customers pay employees’ bonuses.
18. Which of the following is not a key man- 23. James is creating a list of monthly job du-
agement skill? ties for the managers in his section.
A. Communication A. Leading
B. Leading B. Organizing
C. Delegation C. Planning
D. Independence D. Controlling
19. Having clear customer relationship man- 24. A management style that uses delegation
agement goals before putting a program requires
into place helps businesses to avoid A. brand new employees
A. having unsatisfied customers. B. retired employees
B. having to lay off employees. C. experienced and responsible employ-
C. purchasing irrelevant technology. ees
D. spending any money. D. inexperienced employees
25. A manager decides how many and what 30. What are the benefits for achieving work
kind of people a business needs to meet life balance
it’s goals and then recruits, selects, and
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nating competition
36. The government agency that anyone look-
ing to help with starting a business is the C. protect small businesses
B. Small Business Start-Up Agency 42. All authority can be traced in a direct line
from the top to the bottom in
C. The Government Business Assistance
Authority A. a line organization
D. Small Business Administration B. a matrix organization
C. a team organization
37. Bottling machines are usually considered
as D. all of the responses
C. depreciation A. Franchising
D. financial records B. Online shopping
C. Branching into a new field of business
49. occurs when a business cuts back on
operations to focus on its core activities. D. Extending opening hours
This way does not need to employ as many
workers. 54. An example of this sampling method
is:Being in a room and interviewing first
A. Downshifting
20 people you see. What type of sampling
B. Job Share is that?
C. Outsourcing A. Convenience
D. Teleworking
B. Cluster
50. Edgar Schein described three levels of or- C. Random
ganisational culture:
D. Stratified
A. Task culture, role culture, person cul-
ture 55. A partnership combines the expertise and
B. Organisational attributes, professed resources of?
culture, organisational assumptions A. 1-10
C. Power culture, task culture organiza-
B. 2-10
tional attributes
C. 2-20
D. Organisational attributes, person cul-
ture, professed culture D. 2-30
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C. operations management B. Different leadership styles
D. business information management C. Same languages
57. The ability to influence individuals and D. Similar degrees of formality
groups to achieve organizational goals is
62. Measures the results of a process or a
A. management change such as sales, profits, and customer
B. effective human relations service levels.
C. an autocratic style A. Predictive indicator
D. leadership B. Post Indicator
59. Jerry’s Chicken Shack’s secret sauce has 64. Misleading conduct can be shown when
made the business very popular along A. Businesses provide the product as ex-
the east coast. Other restaurants want pected
the recipe so that they can steal some B. Businesses provide a product that is
of Jerry’s business. Jerry’s secret sauce not entirely made up of what it claims
needs to be protected as a
C. Businesses advertise low prices for
A. trademark goods
B. patent D. Businesses provide the ordered quan-
C. copyright tity of a product
D. trade secret 65. A business that is planning to introduce a
60. determined the “one best way” of per- new product will need a
forming a task or series of task. A. capital budget
67. Which of the follow is not an advantage of 72. fulfillment manager, import/export ana-
autocratic management style? lyst, and inventory planner are Posi-
tions?
A. Decision making is quick
A. business analytic
B. Communication is direct
B. office management
C. Decision making is done with employ-
ees C. Supply chain management
76. What does it mean to figure out what your 81. Critical skills necessary to perform the re-
platform will be? quired work-related tasks of a position
A. Identify what your specific policies will A. Leading
be B. Hard Skills
B. Identify how you will take payment C. Controlling
C. Identify where your business will live D. Soft Skills
online
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82. Which one of the following is not a reason
D. Identify how you will ship your product a business fails
77. Lean production allows a business to be- A. Lack of Money
come more B. Lack of time
A. Costly C. Poor management skills
B. Profitable D. Poor location
C. Efficient 83. An efficiency ratio
D. Savvy A. Measures how profitable the organisa-
tion is
78. The quality of a measurement, referring to B. Measures how able to organisation is
its ability to actually measure or predict to pay of its short-term debts
what it intends to measure or predict.
C. Measures how well the capital in-
A. Validity vested into the company is being utilised
B. Reliability D. none of above
C. Effectiveness 84. businesses use organizational design to
D. Efficiency structure their
A. people, information, and technology
79. The saying “form follows function” indi-
cates that organizational design must fit B. people, information, and competitors
with organizational C. information, technology, and competi-
A. image tors
D. technology, people, and competitors
B. objectives
C. facilities 85. Leader who encourages workers to share
in decision-making
D. income
A. autocratic
80. Which of the following Business Functions B. democratic
will organize production in a factory?
C. open leader
A. Human Resource Management D. work rules
B. Finance and Accounts
86. Which of the following is NOT an example
C. Marketing of nonverbal communication?
D. Operations Management A. Flashing lights, stop signs, and sirens
96. Money necessary to start and open a busi- 101. Which of the following is NOT a position
ness is called in the Administrative Support pathway?
A. Seed capital A. Administrative assistant
B. financial statement B. Receptionist
C. Start-up capital C. Customer service representative
D. savings account D. Inspector
NARAYAN CHANGDER
97. A research study that occurs in a natural 102. What employee problem(s) must man-
setting of an organization and where an agers be prepared to deal with?
independent variable is manipulated to de-
A. an employee with serious financial dif-
termine its effects on dependent variables.
ficulties,
A. Field Experiment
B. conflicts between employees
B. Laboratory Experiment
C. problems with customers
C. Field Survey
D. all of the responses
D. Hawthorne Effect
103. Executives are likely to spend most of
98. An important purpose of managemnt is to their time:
the business.
A. controlling
A. design advertising for
B. staffing
B. achieve the objectives of
C. organizing
C. prepare the books for
D. planning
D. compile the financial data of
104. Which of the following is not a purpose
99. Whose theory was “Two factor Theory”-
of market research?
motivators and hygiene factors
A. Providing current information on the
A. Herzberg
activity of the market.
B. Taylor
B. Establishing the likes and dislikes of
C. Maslow customers to reduce the risk of product
D. Pink failure.
C. Predicting future market behaviour
100. What occurs in the planning function of
that assists a business.
management?
D. To identify the sellers’ needs and
A. Coordinating all those involved to
wants in order to understand selling pat-
achieve the company of departmental
terns.
goals
B. Comparing what was planned with the 105. The authority to make decisions and to
actual performance direct the performance of subordinates in
C. Deciding what needs to be done and production, sales, or finance-related activ-
how it will be accomplished ities.
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C. A recognised qualification can be B. Operations management
gained C. Business analytics
D. none of above D. Human resources management
117. What is Chapter 7 called? (Holiday 122. An organizational structure where jobs
Homework chapter to read ) are assigned to units or departments by
A. Optimising Operations function.
A. Executive C. VoIP
120. In which stage of project management 125. What is a set of standards of conduct
does the actual work of the project take which guide decisions and actions based on
place? duties derived from core values?
A. Monitoring and controlling A. Ethics
B. Planning B. Culture
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A. having a desire to be your own boss
B. liability insurance
B. living in a major city
C. life insurance
C. having special skills and abilities
D. The IT guy
D. developing a good business plan
138. Managers who are responsible for pro-
ducing goods and services for a company 143. Which of the following are the three ma-
jor areas of customer complaints?
A. Operations Managers
B. Production Managers A. Poor service, inaccurate forms, and
rudeness.
C. Activity Scheduling
B. Improper decisions, oversight, and
D. Supervisiory Managers service.
139. Which business strategy am I? Providing C. Labeling, faulty design, and mispric-
unique products and services in ways that ing.
are widely valued by buyers (i.e. high D. Product, personnel, and the business.
quality, extraordinary service, innovative
designs, etc). 144. The project manager controls what the
A. Focus project will and will not do, known as the
project’s
B. Differentiation
A. budget
C. Analyzer
B. plan
D. Prospector
C. schedule
140. the ratio of outputs to inputs during pro-
D. scope
duction
A. production 145. Which tasks would be performed by
someone in an Administration and Informa-
B. level of production
tion Support career?
C. productivity
A. analyzing information to predict future
D. none of above sales and supervising others
141. What is the purpose of affirmative action B. answering telephone calls and filing
legislation? paperwork
A. To improve the career prospects of tra- C. training employees and administering
ditionally more disadvantaged people employee benefits
B. To ensure that women get all the top D. hiring and firing employees and ap-
jobs proving budgets
146. Which form of promotion is generally em- management. What directing activity is
phasized for complex, technical products Thomas engaging in?
sold to industrial users?
C. Piecerate D. Organizing
156. Who is normally responsible for purchas- 161. What management function is being de-
ing the proper material resources for work- scribed in the following situation:Tatyana,
ers to use in doing their jobs? atop-level manager, identifies jobs to
A. Middle managers be performed, assigns responsibility for
them, establishesdepartments to handle
B. First-line workers the jobs, and determines how many and
C. Supervisory managers which employees mid-level managers will
D. Top-level managers supervise.
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157. Which of the following is not a character- A. Directing
istic of a service B. Controlling
A. Minimal customer contact
C. Planning
B. Difficult to store
D. Organizing
C. Intagngible
D. Labour Intensive 162. production involves transforming
158. The accumulated knowledge and skills of raw materials into goods.
human beings and the total value of each A. Primary
person’s education and acquired skills are
called B. Tertiary
A. Human capital C. Secondary
B. Human potential
D. Quatenary
C. Human knowledge
D. Human labor 163. Which of the following tasks would a
manager complete when organizing?
159. To demonstrate a customer-service mind-
set, employees must believe that cus- A. Hiring employees
tomersdeserve their
B. Arranging an office space
A. unsolicited advice.
C. Training staff
B. limited information.
C. complete attention. D. Writing a marketing plan
D. personal opinions.
164. Which of the following could be used to
160. To avoid pitfalls in planning, managers satisfy Maslow’s Self-Esteem Needs?
should
A. Provide employees with a free break-
A. only look at the one plan and focus on fast at work
that
B. Organise a staff lunch at a restaurant
B. look at the big picture and long term
every Friday
goals
C. look at what other companies are do- C. Introduce an ‘Employee of the Week’
ing Award
D. make sure their mid level managers D. Introduce flexible working hours so
are not calling in sick staff can start their working day later
165. This method reduces the amount of stock 170. What is one of the purposes of having
held by ensuring products are made only business policies?
when ordered
NARAYAN CHANGDER
likely have? needs refer to:
A. Financial Manager A. Food and water
B. Accountant B. Affection
C. Credit Analyst C. Recognition and Respect
D. Auditor D. Personal Growth
176. If a manager sees that actual expenses 181. As managers are faced with many of
are exceeding budgeted amounts, he or the challenges presented by a multicultural
she should immediately workplace, there is a greater need for
A. Do nothing and see if things change toward issues.
B. Discard the old budget and develop a A. staffing
new one B. communicate
C. Review expenses to see what can be C. change
done to reduce them
D. sensitivity
D. Increase the prices of products to im-
prove sales 182. Electronic digital computers were devel-
oped in the
177. Which of the following accounting state-
ments answers the question, “How prof- A. 1920s
itable is the firm? ” B. 1940s
A. income statement C. 1960s
B. balance sheet D. 1980s
C. statement of financial positin
183. What should salespeople do when they
D. cash budget
must cope with customers who are being
178. Which of the following is something you disagreeable?
should NOT concern yourself with when A. Speed up the sale to minimize opportu-
making an ethical decision? nity for disagreement.
A. Is it legal? B. Use product knowledge to prove they
B. Is it cost effective? are wrong.
C. Is it beneficial? C. Listen patiently and try to stay calm.
D. Could my family and managers respect D. Ask them to come back when they are
my decision? ready to buy.
184. Carpal tunnel syndrome is a health prob- 189. What procedure is used to evaluate the
lem related to the work and accomplishment of an employee
and provide feedback about how well the
D. come from all ages, race, and educa- B. alienation of the workforce
tional backgrounds C. coordination problems
D. financial
187. a total commitment by everyone in an or-
ganization to improve the quality of pro- 192. Which of the following is NOT what dy-
cedures and products by reducing waste, namic companies have in common that
errors, and defects makes them successful?
A. classical management A. Hiring Carefully
B. administrative management B. Controlling Cost
C. behavioral management C. Centralization of Authority
194. Which of the following is not one of the 199. If a company continuously fails to deliver
five steps of the delegation process? on its brand promise, it will probably:
A. Authority A. decrease liability.
B. Briefing B. improve sales volume.
C. Control C. increase market share.
D. Appraisal D. lose credibility.
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200. reductions in a firm’s unit costs of pro-
195. Revise the policy in the policy develop-
duction that result from an increase in the
ment process is step
scale of operation
A. 2
A. communication economies
B. 3
B. technical economies
C. 4 C. coordination economies
D. 5 D. marketing economies
196. Which of the following is a benefit of us- 201. This role requires you to make changes
ing project management software: in policies or resolve conflicts in the work
A. Improved efficiency place as a manager.
B. A little conflict is sometimes beneficial 210. According to the SBA, a small business is
C. Win/lose strategies are most often an independent business with fewer than
employees.
A. Four C’s of credit 211. What will earn leaders commitment and
B. 80/20 rule loyalty from a group member?
C. “Keep it simple” policy A. Exhibiting trust and respect
D. Minimum approval rate standard B. Shouting at subordinates
206. What management function involves C. Being a poor role model
monitoring customer satisfaction?
D. none of above
A. Planning
B. Leading 212. In which role are managers acting when
they represent their organization and
C. Organizing
maintain effective relationships?
D. Controlling
A. relationship builders
207. One disadvantage of the differentiation
B. communicators
strategy
A. Costs are often increased C. middle managers
B. Different B. Organizing
C. Partly same and partly different C. Leading
D. same and different D. Controlling
209. The chain of command from the highest 214. A sentence describing the purpose of the
authority to the lowest level in the orga- business is called
nization is
A. business plan
A. Unity of direction.
B. Unity of command. B. mission statement
C. Centralization. C. market analysis
D. Scalar chain. D. projection
215. Which of the following is NOT a respon- 220. Which of the following is the ability of
sibility of a manager or supervisor? team members to give up an idea of their
A. Guide the activities of the business own to consider or use ideas of others?
B. Keep the business moving toward set A. Cooperation
goals
B. Compromise
C. Identify exceptional employees
C. Conglomeration
D. Set goals for the business
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D. Collaboration
216. What are the four main strategies to im-
prove efficiency and effectiveness of oper-
ations? 221. The ability of an operations system to
offer customer value is determined by?
A. Just in time, TQM, Waste minimisation (Identify all)
B. TQM, Materials Management, Waste
A. Productivity, quality, speed, reliability,
minimisation (lean Management), Tech-
flexibility
nology
C. Quality, Technology, Materials Man- B. Productivity, quality, speed, reliability,
agement, Facilities layout trust, flexibility
D. Technology, Materials Management, C. Productivity, quality, speed, reliability
Quality, Lean Management
D. Productivity, quality, speed, reliability,
217. This training is not focused on a particular flexibility, teamwork
aspect of the business. It helps employees
develop thinking and processing skills. 222. Why is it important for managers to pro-
A. Cognitive training vide stability through direction?
B. Behavioral training A. Instability leads to greater chance of
C. On-the-job training high reward.
D. Induction B. Employees who feel secure are more
productive and happier.
218. How are horizontal organizations orga-
nized? C. By providing stability, managers can
A. By managers eliminate risk.
B. By teams D. Companies that have stability struggle
C. By process to guide employees’ work.
D. By coaches
223. Most of the money needed to start a busi-
219. Michelle is attending a monthly meeting ness comes from
with other company managers to hear up-
A. the owner and his/her family and
dates about what each manager is doing.
friends
A. Leading
B. selling stock
B. Planning
C. Controlling C. bank loans
D. Organizing D. credit from other businesses
224. A performance management strategy in 229. The important principles that guide deci-
which feedback is provided by managers, sions and action in a company are called
customers and other employees. values.
D. To review policy and legislation pro- 239. A boutique owner set a goal to open two
tecting staff additional stores in the next three years.
What type of organizational goal has the
234. Managers within their information- boutique owner set?
related roles to provide knowledge, news,
or advice to employees. A. Control
A. communicate B. Growth
B. change C. Profit
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C. deductions D. Market share
D. sensitivity
240. Workers deliberately work below their
235. A refusal to work organised by a body of potential
employees as a form of protest, typically
in an attempt to gain a concession or con- A. Collective bargaining
cessions from their employer. B. Lock-out
A. Strike C. Go slow/slow-down
B. Lock-out D. Work to rule
C. Go slow/slow down
241. What is the job of a business manager
D. Work-to-rule
A. oversee the activities of workers
236. Which of the following activities of super-
visors relates most directly to quality con- B. ensure that a company or department
trol? is on track to meet its financial goals
A. developing work schedules C. hire, train and evaluate new employ-
B. developing and checking standards ees
244. The general way a manager treats and 249. Software that provides online ordering
supervises employees is called capabilities for shoppers is known as
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B. organizational structuring. B. Leading
C. continuous improvement. C. Organizing
D. business process management. D. Controlling
256. Which of the following is NOT a trait of 261. A cashier at a family dining restaurant
aggressive personalities? placing his finger on a fingerprint scanner
before he can operate the cash register is
A. Helpful an example of
B. Impatient A. identity protection
C. Obnoxious B. a search engine
D. Pushy C. biometric security
257. What are the five value dimensions you D. data mining
need to focus on to get the value mix right 262. Which section of the business plan de-
and satisfy customers? scribes the business?
A. Cost, delivery, quality, information, A. 3
and technology
B. 1
B. Cost, quality, delivery, responsive-
C. 2
ness, and innovation
D. 4
C. Quality, delivery, innovation, flexibility,
and agility 263. The combination of the unique qualities
D. Responsiveness, innovation, flexibility, that make you who you are is known as
agility and quality your
A. interests
258. Human is the way people get along
B. interests
with each other.
C. personality
A. relations
D. ability
B. initiative
C. leadership 264. What type of leadership relies heavily on
the use of policies, procedures and regula-
D. style tions?
259. A person who risks his/her own money A. Authoritarian
to create a new business is called a B. Democratic
A. monopolist C. Laissez-faire
B. entrepreneur D. Dictatorship
266. Which analyst position analyzes informa- 271. This intellectual property protects owner-
tion using mathematical models to help ship to logos, slogans, designs, phrases
business managers make decisions? and things that are distinctive to the de-
sign such as the color, shape, wording for
A. Budget Analyst
a product is a
B. Management Analyst
A. Trade dress
C. Credit Analyst
B. Copyright
D. Operations Research Analyst C. Patent
267. Which of the following is a contemporary D. Trademark
challenge in social issues?
272. Monitoring the opportunity for loss for a
A. health care laws business.
B. leadership development A. Risk assessment
C. tax rates B. Risk retention
D. downsizing C. Risk management
268. Beginning in high school, a person think- D. Risk transfer
ing about becoming a human resource man-
273. Gathering and analyzing of information
ager should take required core curriculum
about a business is
courses, which include-
A. collateral
A. math, physics, art, and band
B. mission statement
B. athletics, science, spanish and English
C. market research
C. math, science, social studies, and En-
glish language arts. D. business plan
D. math, history, geometry, and spanish 274. Person who completes all five manage-
ment functions on a regular basis and has
269. The idea that most people are motivated authority over other jobs and people
by their need for achievement, power, and
affiliation is most closely associated with A. manager
B. supervisor
A. Herzberg C. employee
B. McClelland D. worker
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A. Identify the profit which has been
made from the overall year D. none of above
B. Forecast the amount of money ex- 281. attributes necessary for effective leader-
pected to be received or paid out over a ship are?
period of time
A. Diagnosing, adapting & communicat-
C. Calculate the gross and net profit ing
D. none of above B. Adapting, leading & communicating
277. If a person wants to work from home C. Diagnosing, leading & communicating
in the Business, Management and Admin- D. Communicating, expendable & leading
istrative careers, what is required?
A. a cubicle to keep the person on task 282. Which sector of the economy involves ex-
traction of raw materials, farming, fishing,
B. a private office to protect confidential forestry and mining?
information
A. Secondary sector
C. proper technology to keep the person
connected B. Primary sector
D. proper travel arrangements to meet C. Quaternary sector
with customers D. Tertiary sector
278. Overseeing the personnel department of 283. How do businesses aim to satisfy the
a company, including posting job vacancies, needs and wants of individuals and orga-
screening resumes, and setting interview nizations?
appointments are examples of job duties A. Creating a product
for which business management careers?
B. Providing a service
A. Adminstrative admininstration
C. Extracting raw materials
B. Education adminstration
D. All of the options
C. Human resource adminstration
D. Public relation manager 284. Which of the following is an example of
on-the-job training?
279. Which of the following is not a common A. Undertaking an online module at home
legal structure for a business?
B. Attending a lecture by an industry ex-
A. Government pert
B. Sole trader C. Role playing during an interview
C. Partnership D. Being assigned a mentor to help you
D. Company during shifts
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C. middle managers
in customer relationship management in-
D. trainees volves:
297. Production of a group of identical prod- A. providing customers with excessive
ucts for example car models with differing product information.
features for each model. B. posting customer information on the
A. Match production business’s web site.
B. Batch production C. allowing employees to have complete
access to customer information.
C. Mass production
D. updating customer information in the
D. Cellular production computer database.
298. James is creating a list of monthly job du- 303. How can managers coordinate employ-
ties for the managers in his section. Which ees’ activities?
business management function is he per-
A. Tell them what to do.
forming?
B. Give them the equipment they need.
A. Organizing
C. Share organizational charts with them.
B. Planning
D. Evaluate their results.
C. Leading
D. Controlling 304. A broad, long-term and often inspira-
tional view of a company’s reason for ex-
299. A written document that outlines the istence
goals for a business and how they plan to A. values
reach those goals.
B. vision
A. Business Plan
C. process
B. Cash Flow Statement D. procedure
C. Mission Statement
305. Which of the following are examples of
D. Honor Code middle-management job titles:
300. What is dispatching A. Floor supervisor, area supervisor, and
section manager
A. Assigning roles
B. President, senior vice president, and
B. Job Design
chief executive officer
C. Scheduling of Each Task C. Collections supervisor, crew chief, and
D. none of above production supervisor
315. For bulk increasing, i.e. buying many D. training other employees how to use a
components and building something larger, computer
the business should consider locating near
320. A ‘discuss’ question on the exam, means
I am required to?
A. Raw materials
A. Explain it in detail
B. Market
B. Summarise the topic
C. Suppliers
C. Look at the positives and negatives of
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D. Stockholders the topic
316. Which of the following is an example po- D. Cry
sition in the General Management path-
way? 321. Which of the following is not considered
a level of management in the management
A. Business intelligence analyst pyramid?
B. Director of market intelligence A. senior management
C. Small business owner B. authority management
D. Labor relations specialist C. middle management
317. The Equal Opportunity Act 2010 is a D. supervisory management
A. Victorian Law 322. Which of the following is a true state-
B. A Commonwealth Law ment about the matrix organizational
structure:
C. A local council Law
A. It lacks flexibility.
D. none of above
B. It includes only line authority.
318. Mental models are
C. It gives managers a wide span of con-
A. Deeply ingrained individual assump- trol.
tions and bias D. It is useful for most types of organiza-
B. Motivational theories such as tions.
Maslow’s Hierarchy
323. Samantha is conducting interviews with
C. The mental health of each employee potential employees to find a replacement
D. Psychological mumbo jumbo for a worker who retired.
NARAYAN CHANGDER
335. A business creates an organizational de-
sign in which no employee has to report to A. management information system
more than one manager at a time. This is
following an organizational principle called B. executive information system
A. unity of command C. LAN
B. the scalar principle D. WAN
C. span of control
341. College presidents, school superinten-
D. line authority
dents, and school principals are all clas-
336. Which of the following is not a manage- sified as which business management ca-
ment strategy to respond to KPI’s. reer?
A. Investment in technology A. Administrative service manager
B. Cost cutting B. Education administrator
C. Materials management C. Human resources manager
D. Initiating lean production D. Public relations manager
337. Customers tend to look at a business as
a whole despite the number of they 342. SWOT stands for?
experience. A. Strength, Weaknesses, Opportunity,
A. complaints Threat
B. feedback surveys B. Strategies, Weaknesses, Objectives,
Threat
C. touch points
D. purchases C. Strength, Weaknesses, Openings,
Threat
338. All of the following are types of informa-
D. Strategies, Weaknesses, Openings,
tion systems EXCEPT
Time Management
A. DSS
B. ISP 343. Almost all people starting small busi-
nesses have graduated from
C. EIS
A. high school
D. MIS
B. college
339. To ensure that the quality of work is ac-
ceptable, businesses develop C. doctoral program
A. organizational charts D. business school
344. Larissa tells her employees to spend one- 349. Which of the following is not a common
third of their time on sales reports, one- component found in most business plans?
third on answering emails, and one-third
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tomer needs C. are written explanations of how spe-
C. Being satisfied with the status quo cific business ideas will be carried out
D. Reducing the number of touch points D. are the principles of conduct governing
with customers an individual or group
358. Products a business keeps on hands is re- 363. Salespeople sometimes have difficulty
ferred to as meeting the needs of customers who:
A. start-up A. ask for the salesperson’s opinion.
B. inventory B. voice their opinions in a loud manner.
373. What authorization does Guido’s Pizza 378. A study relating to the fixing of the work-
Shop need to obtain to operate legally ing hours with rest periods to recoup the
within its city’s limits? energy while performing in job is called
A. Real-estate license A. time study
B. Health-department permit B. motion study
C. Transportation certificate C. fatigue study
NARAYAN CHANGDER
379. Professionals in the Administration and
374. A common set of activities that makes up
Support cluster handle business informa-
an important part of a manager’s job
tion and personal records on a daily basis.
A. Management principles Therefore the need for within this path-
B. work coach way is paramount.
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394. Rita enjoys routine, so her manager gives D. Strategic-Thinking Skills
her the same tasks every week. There-
fore, Rita is satisfied with her job and 399. Which agency enforces laws concerning
wants to perform at a high level. Rita’s air and water pollution?
manager is motivating her based on A. OSHA
A. her need for stability. B. FDA
B. her need to please others. C. CDC
C. monetary reward. D. EPA
D. fear of failure. 400. Last month, Monica used her Old Navy
395. is the obligations a business has credit card to purchase $200 worth of
over and above its legal responsibilities to clothing and accessories. When Monica re-
the wellbeing of employees and customers, ceived the bill, it stated that she had to
shareholders and the community as well as make a minimum payment of $20. This is
the environment. an example of a(n) credit account.
C. Mixed C. Staffing
D. Goofy D. Controlling
405. Factors of production include 410. Which of the following is a common cus-
A. Money only tomer relationship management practice:
B. Labor and capital goods only A. Developing new products
C. Land (natural resources), labor, and B. Training employees
capital goods only
C. Creating a marketing budget
D. Land (natural resources), labor, capi-
tal goods, and entrepreneurship D. Managing the sales staff
406. In automated accounting, an audit 411. When managers are grouping related
A. checks the accuracy of processed in- tasks into departments or teams, they are
formation A. analyzing the external business envi-
B. is generated on a yearly basis ronment.
C. is always stored using electronic me- B. allocating the company’s resources.
dia
C. determining the organizational struc-
D. corrects the data ture.
407. which of the following has a direct impact D. instructing employees about how to
on a manager’s span of control? spend their time.
A. popularity of products
412. The marketplace is the essence of which
B. number of subordinates of the following?
C. channel of distribution
A. The selling process
D. allocation of funds
B. The manufacturing process
408. Which of the following is a factor that af-
C. The exchange process
fects a business’s selection of policies to
guide its operations? D. The marketing process
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D. Systems Thinking and Persona Mas- B. Organizing
tery C. Leading
424. The most important factor in carrying out 429. A manager evaluates the production out-
brand promise is: put of a department by checking it against
the production goals for that time period.
434. Anything that interferes with the 439. , the economic system of the United
sender’s creation and deliver of a message States, allows people to do business with
and the receiver’s receipt and interpreta- a minimum of government interference
tion of a message is
A. Sole proprietorship
A. A distraction
B. Incorporation
B. A distortion
C. Capitalism
C. A barrier
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D. Feedback D. Free enterprise
435. Managers are affected by change in a 440. Which of the following describes the func-
business. Which of the following are ways tional organizational structure:
that they may be affected.Select all op-
tions relevant. A. It includes traditional departments,
such as sales and marketing.
A. Responsible for implementing the
change B. It is separated by divisions, such as
product or process.
B. Develop new skills
C. Adjust management style C. It is a combination of two other orga-
nizational structures.
D. Product loyalty
D. It is the newest organizational struc-
436. A computer that stores data and applica- ture being used.
tion software for all workstations in a sin-
gle building or building complex is called 441. Which management function is described
a in the following situation:Marshall deter-
A. bus mines the type of workers he needs, lo-
cates qualified applicants, selects those to
B. server
be hired, andassigns the new hires to a
C. search engine work area
D. browser A. Directing
437. Discrimination in hiring based on race, B. Controlling
ethnicity, religion, gender, or national ori-
gin is prohibited by the C. Staffing
A. Equal Pay Act D. Planning
B. Civil Rights Act
442. The management function that involves
C. Immigration Reform and Control Act identifying and arranging the work and re-
D. Fair Labor Standards Act sources needed to achieve the goals that
have been set is
438. Management is what a Manager does
A. planning
A. Peter F Drucker
B. Terry B. organizing
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A. is not common customers.
B. is a disaster B. maintain detailed information about
C. common customers’ transactions.
D. declining C. sell its customer list to third parties
without permission.
456. Espirit de corps means
D. implement a comprehensive customer
A. Union is strength. privacy policy.
B. Service is our motto.
461. Why do businesses need to advertise?
C. Buyer beware.
A. To keep loyal customers
D. Product is our strength.
B. To take customers from competitors
457. In addition to being yours and written by tempting them to try a new product or
down, strong goals must have what three service
qualities? C. Both options
A. Specific, meaningful, and have a com- D. none of above
mon thread
462. Manager
B. Singular, measurable, and have a foun-
dation A. An employee whose overall job is to
make sure that the organization meets its
C. Singular, meets a need, and have a
goals and obligations.
time limit
B. An employee that runs the warehouse
D. Specific, measurable, and have a time
& operational activities.
limit
C. Direct control of the entire business/
458. According to the Video presentations, D. People who are responsible for setting
which of the following careers is part of requirements
the Business Information pathway?
A. Data warehousing specialist 463. A pricing strategy is:
B. Recruiter A. Not worth worrying about until you
generate a lot of customers
C. Development and training specialist
B. Determined by the consumer.
D. Warehouse manager
C. The pricing policies or methods used
459. Operations planning decisions are influ- by a business when deciding what to
enced by charge for its products
A. technology D. none of the above
473. Define level of staff turnover? 478. This person would work in the personnel
A. The rate in which employees leave the department of a business. He/She would
business be resp0onsible for hiring new employees.
NARAYAN CHANGDER
D. the rate in which employees leave the
business and replaced 479. Which of the following is NOT one of the
two levels of analysis used to determine
474. Public listed companies can have up to what is required?
A. 20 shareholders A. Persona analysis
B. 50 shareholders B. Organisational analysis
C. 200 shareholders C. Goal analysis
D. no maximum number of shareholders D. Task analysis
475. Planning has three stages
480. Which is NOT an area of management re-
A. Strategic, tactical & operational sponsibility
B. Briefing, tactical & operational A. Sales and marketing
C. Summary, tactical & operational B. Corporate social responsibility
D. Appraisal, strategic & tactical C. Technology support
476. The practice of contracting with outside D. Human resources
specialists to perform selected human re-
source functions. 481. Roughly what percentage of new jobs
are created by businesses with fewer than
A. Off-shoring 500 employees?
B. Contracting A. 80 Percent
C. Consulting B. 60 Percent
D. Outsourcing C. 20 Percent
477. Which of the following is the best defini- D. 40 Percent
tion of a ‘business’?
482. The management function involves
A. Any organization involved in the pro-
identifying & arranging the work and re-
duction of a good or the provision of a ser-
sources needed to achieve the goals that
vice
have been set.
B. A company that strives to earn profit
A. organizing
for its owners
B. controlling
C. Any organization that undertakes the
selling of goods C. planning
D. Any organization that employs workers D. staffing
483. When a manager gives guidance to em- 488. Supply chain network design improves
ployees to perform their tasks, he or she service and reduces cost by aligning pur-
is said to be performing the task of chasing, production, warehousing, inven-
485. Mark feels like his hard work is 490. A manager is most likely to use financial
never recognised. Which level of needs reports to
(Maslow) is not being satisfied? A. decider whether to continue opera-
A. Self-Esteem tions
493. When considering where to locate, these 498. What the benefits of induction
are the factors that may make setting up A. reduce stress and anxiety
or relocating abroad an attractive option
for businesses B. well-prepared
A. Globalization C. build a new employee’s confidence in
the job
B. Push
C. Pull D. greater awareness of major safety
policies and procedures.
NARAYAN CHANGDER
D. Extension
499. An authoritarian managing style is used
494. Small businesses are sometimes referred
when
to as which of the following?
A. you have very experienced employees
A. All in the family businesses
B. tasks need to be done quickly
B. Father and son businesses
C. Family owned and operated C. you ask for input from an employee
495. Strategic planning 500. Which two bank services is a new busi-
ness likely to need?
A. is short-term planning
B. determines how work will be done and A. balance
who will do it B. salary
C. short specific statement of purpose C. loan
D. provides broad goals and direction for D. checking account
the business
501. Different methods of motivating staff in-
496. Which of the following accurately de- clude
scribes initiative?
A. Providing fair play for the work that
A. Being willing and able to adapt, learn employees do
and change
B. Offering incentives for achieving tar-
B. The ability or instinct to act or take
gets
charge independently
C. Making decisions without notifying
C. The strength of mind to carry on in the
staff
face of difficulty
D. Expecting staff to complete work in
D. Feeling the need to voluntarily pursue
their own time
knowledge
497. is concerned with contractual, emo- 502. A team discussion technique used to gen-
tional, physical and practical relationships erate as many ideas as possible for solving
between employers and employees? a problem is known as
A. Workplace trust A. Idea storming
B. Workplace relationships B. Nominal groupthink
C. Workplace relations C. Creative thinking
D. Human resources D. Brainstorming
505. Which employee in the Business, Man- 510. Which is an example of publicity?
agement, and Administration career clus- A. A news release
ter would most likely work in a cubicle? B. Direct mail
A. Receptionist C. Billboard
B. Mail Clerk D. TV commercial
C. Sales Representative
511. Successful leaders
D. Accountant A. continue to study and learn to improve
506. Name that concept:Every organization their management skills
operates in a range of environments in B. work to solve conflicts and problems
which its role may be interpreted differ- C. understand that they must help em-
ently. These expectations affect planning, ployees satisfy their own needs while ac-
decision-making and strategy implementa- complishing the goals of the company,
tion. Within an organization, values and
backgrounds influence what stakeholders D. all of the responses
focus on and how they work. 512. A manager studies the business’s previ-
A. Strategy ous sales statistics (data) as well as the
sales forecast before making purchasing
B. Culture
decisions. What type of resource is the
C. Innovation manager using? (What is another word
D. Ethics for data? )
A. Material
507. Which of the following help individuals
in low-income economies to establish their B. Financial
own businesses? C. Human
A. Stock exchanges D. Information
NARAYAN CHANGDER
514. Manager Aniya helps an employee work D. Controlling
the computer, count the money in a cash 519. Maslow’s Self-Actualisation Needs are
drawer and prepare a bankdeposit is similar to which of the Four Drives?
demonstrating
A. Drive to Acquire
A. natural talent
B. Drive to Bond
B. technical skills C. Drive to Learn
C. creativity D. Drive to Defend
D. aggressive behavior
520. Many people make the mistake of think-
515. Analyzing information and making deci- ing that customer relationship manage-
sions about what needs to be done: ment refers solely to
A. planning A. technology.
B. strategies.
B. organizing
C. processes.
C. leading
D. people.
D. staffing
521. The purpose of planning for the future is
516. Which of the following is a benefit of to ensure which of the following?
brand promise:
A. You obtain the biggest salary possible
A. It increases the company’s market B. You make choices today which will ben-
share. efit you in the long term?
B. It attracts employees to the company. C. You get a job immediately after gradu-
C. It allows the company to pay higher ating high school
salaries. D. You do not have to scarifice anything
D. It allows the company to stand out to have the job you want
from the competition. 522. Marketing Mix:Product (preparation for
517. What kind of customer would make the next week) We will learn about the Prod-
following statement:“I just don’t know uct Life Cycle (PLC)-How many stages are
which of these my girlfriend would like in the PLC?
best. I had better come back at another A. 3
time.”? B. 5
A. Disagreeable C. 7
B. Suspicious D. 12
523. During-the-sale touch points should be 528. The cost of designing a reliable, durable
designed to product is a(n) cost.
527. Rita is the regional manager for a cloth- 532. Career advancement is a motivational
ing retailer. She attends a ribbon cutting strategy that can apply to which 2 theo-
ceremony every time a new store opens ries?
for business. Which one of Mintzberg’s A. Maslow and Locke & Latham
managerial roles is she fulfilling? B. Maslow and Lawrence & Nohria
A. Figurehead C. Lawrence & Nohria and Locke &
B. Liaison Latham
C. Leader D. Lawrence & Nohria and Lewin
D. Communicator E. None of the above
533. The quantity of goods that a firm has on 538. A study relating to the fixing of the work-
hand. A complete list of items such as ing hours with rest periods to recoup the
property, goods in stock, or the contents energy while performingin a job is called
of a building is the definition of
A. Management A. Fatigue study.
B. Merger B. Time study.
C. Inventory C. Motion study.
NARAYAN CHANGDER
D. Entrepreneur D. Work-study.
534. Authority in an organization is delegated 539. The idea that most people seek to meet
the lower-level needs before they address
A. from top to bottom higher-level needs is most closely associ-
B. from one department to another ated with
C. started from the bottom now we’re A. Herzberg
here B. McClelland
D. started from the bottom now the C. Maslow
whole team is here
D. Fiedler
535. Which of the following is not a TQM es-
540. Which principle of organizational design
sential component?
states that authority should flow in a clear,
A. Ivolving employees unbroken line from the top of an organiza-
B. Focusing on the customer tion to the bottom?
C. Quality management A. Span of control
D. Management decisions B. Staff authority
C. Responsibility
536. Which of the following are examples of
digital marketing? Select those that ap- D. Scalar principle
ply. 541. Define ‘working capital’
A. Websites A. How easily an organisation can pay its
B. Billboards short term debts
C. Social media B. Payment to shareholders for having
shares in a company
D. Free delivery when you buy online
C. Selling shares on the stock market
537. Management theory that studies the
D. none of above
way work is organized and the procedures
used to complete a job in order to increase 542. Which of the following is one way busi-
worker productivity ness can be categorized?
A. Administrative Management A. By product
B. Behavioral Management B. By demographic
C. Classical Management C. By width
D. Quality Management D. By salary
553. What management function is being de- 557. What is human relations?
scribed in the following situation:David A. Is the way people get along with each
Thomas, a top-level manager, identifies other
jobs to be performed, assigns responsibil-
ity for them, establishes departments to B. Is the way people don’t get along to-
handle the jobs, and determines how many gether
and which employees mid-level managers C. The way human relationships work
will supervise. D. The way people argue
NARAYAN CHANGDER
A. Directing
558. At work, Amanda makes sure she re-
B. Controlling solves conflict quickly and listens to all
C. Planning sides. What is she accomplishing?
D. Organizing A. Conflict management as a team mem-
ber
554. Which of the following is a true state- B. Conflict management as a leader
ment regarding project managers:
C. Ethical decision making
A. Anyone with the right skills can be a
project manager. D. Goal setting
B. Project managers are usually top-level 559. What type of business structure consists
executives. entirely of work group and teams which
C. Math and computing are the most im- perform an organization’s work?
portant skills for project managers. A. Team-based structure
D. Project managers are only distantly in- B. organizational structure
volved in the project. C. group structure
555. The manner and approach of providing di- D. none of above
rection, plans and motivation is called?
560. A structure is composed of self-
A. Management Direction contained units or divisions.
B. Management Style A. Simple
C. Decision Making B. Divisional
D. Management Decision C. Matirx
D. Learning
556. Rich works the cash register at a retail
store. The store is unusually busy today, 561. Brynn manages employees who are new
and Rich’sline has grown long. A woman on the job and need quite a bit of supervi-
at the back of the line remarks loudly, sion. Therefore, she can only supervise a
“This is absolutelyridiculous!” Rich’s cus- few employees at once. Brynn’s span of
tomer is control is
A. domineering/superior. A. open
B. impatient. B. wide
C. argumentative. C. narrow
D. leave-me-alone. D. tight
572. Objectives that relate to the role of a B. Its primary use is for completing com-
business in the community are called? plex activities.
A. Social objectives C. It requires a signed contract from
B. Corporate social responsibility stakeholders.
NARAYAN CHANGDER
573. A human resources manager would most tion strategy?
likely prefer an employee turnover rate of
A. Performance-related pay
A. less than 10%
B. Career advancement
B. Around 25%
C. Investment on training
C. 100%
D. Support and Sanction
D. none of above
E. Business relationships
574. Maria is meeting with two of her employ-
579. A system established to ensure that
ees who have had a disagreement to help
the predetermined quality standards are
them come to an agreeable solution.
achieved is..?
A. Leading
A. Productivity
B. Controlling
B. Quality assurance
C. Planning
C. Product recall
D. Organizing
D. Quality certification
575. What is the expectancy theory?
580. How should effective management plan-
A. The ability to punish. ning be?
B. The ability to influence people. A. Realistic and flexible
C. Assuming there is one way to lead. B. strict and controlling
D. The belief that if you work hard, you C. static and inflexible
will be rewarded.
D. none of above
576. This will keep electronic copies of all your
581. A written statement of goals and objec-
important paperwork
tives for a business with a strategy to
A. accounting system achieve them is called
B. point of sale system A. mission statment
C. document management system B. business plan
D. human resources C. financial plan
NARAYAN CHANGDER
594. This is the process where one company
acquires legal control over another and on what competitors charge for the
same product or service
A. monopolization
C. Must also determine how much cus-
B. merger tomers are willing to pay
C. invest D. All of above
D. absorption
600. Which of the following is NOT one of the
595. Which law required automobile makers four components of the business process?
to modify engines to meet higher emission A. Production
standards?
B. Organization
A. Automobile Emission Act
C. Finance
B. Clean Air Act
D. Marketing
C. Modified Engine Act
D. Air and Water Pollution Act 601. is determining what needs to be done,
how it will be done and who is to do it.
596. It is a portion of profits earned by the A. Planning
shareholder.
B. Organizing
A. Stocks
C. Leading
B. Revenue
D. Controlling
C. Shares
D. Dividends 602. Mitch’s boss placed him in charge of ship-
ping at his company. Whenever anyone
597. How should a person prepare for an in- wants to ship a package, they need his ap-
terview? proval and oversight. Mitch has
A. Research the company A. organizing skills.
B. Get a poor night’s sleep B. authority.
C. Don’t ask questions C. divisional control.
D. none of above D. specialization.
598. Employees at the first level of manage- 603. The management function responsible for
ment in business are arranging resources to complete work is
A. mid-managers A. planning
B. supervisors B. implementing
606. A leader must contain which of these D. developing long range plans for the or-
characteristics? ganization
A. Charisma
611. Basic skills include all except
B. Charm
C. Berzerkness A. basic math functions
D. Confidence B. reading and writing
607. This is also known as flow production C. writing computer code
since the business uses a continuous flow
of materials along an assembly line. D. effective speaking and listening
A. Job production
B. Match production 612. Which management function is described
in the following situation:James Crane has
C. Batch production
created a team atmosphere among the
D. Mass production members of his sales department. When
the team exceeded their monthly sales
608. The protects businesses from unfair
goal, James rewarded them with a celebra-
methods of competition.
tory dinner out and a five-percent bonus.
A. Federal Trade Commission (FTC)
B. Federal Competition Commission A. Directing
(FCC) B. Controlling
C. Federal Transportation Commission
(FTC) C. Planning
613. The effectiveness of a supervisor’s job is 618. Which of the following is a common way
determined by which factor? for customers to express their complaints:
A. the quality of the work of the super- A. Directly to the CEO
vised employees B. Patiently
B. the efficient use of the company’s re- C. Verbally
sources
D. Silently
C. the satisfaction of the supervisor’s em-
NARAYAN CHANGDER
ployees 619. What are the resources used in produc-
D. all of these tion process collectively known as?
A. Capital resources
614. This level of management is usually not
involved in a company’s day-to-day prob- B. Factors of production
lems, but generally sets the direction the C. Raw materials
company will follow. D. Working Capital
A. supervisory management
620. Which of the following career clusters fo-
B. middle management cuses on tending to families and human
C. senior management needs?
D. staffing management A. Finance
616. Maslow’s Social Needs are similar to B. To not be able to meet expectations
which of the Four Drives? C. To understand yourself
A. Drive to Acquire D. To not understand yourself
B. Drive to Bond 622. This form of communication includes in-
C. Drive to Learn terviews, meetings, lectures and presen-
D. Drive to Defend tations.
A. Visual
617. Which of the following management
styles keeps the operation running B. Written
smoothly rather than accomplishing other C. Verbal
goals? D. Informal visual
A. Power-oriented
623. What will probably happen to a business
B. Routine-oriented if it continuously fails to deliver on its
C. Achievement-oriented brand promise?
D. Micromanagement A. Lose credibility
635. Principles of good writing means the man- B. evaluate the decision
ager takes the time to be sure the and C. training needs
are appropriate for the audience.
D. identify the problem
A. Meetings
B. Interviews 641. Which of the following is the fastest
C. Hallways growing career cluster?
NARAYAN CHANGDER
B. Agriculture, Food and Natural Re-
636. Which of these is NOT a skill of a man- sources
ager:
C. Information Technology
A. Interpersonal Skills
D. Science, Technology, Engineering and
B. Understanding
Mathematics
C. Flexibility
D. Vision 642. Nathan is a project manager in charge of
four other employees. He has divided up
637. Which of the following is a characteristic responsibilities and assigned them to spe-
of a product trade-name franchise: cific team members to work on. This is
A. It is owned by shareholders. known as
645. Prevents women and minorities from company may receive direct personal ben-
moving up in the world of business efit from his or her actions at the expense
of or to the detriment of the company.
650. A situation where a person who has a re- A. the lengthening of shifts to 10 hours
sponsibility to act in the best interests of a B. reduced stress
NARAYAN CHANGDER
C. DC DEALR
C. Constituency analysis D. NONE OF THE ABOVE
D. Business responsibility
662. A trait is
657. Persons who are not employed but who
are available for work. A. Common for every person
666. When is it legal for a business to refuse 671. Businesses develop policies to help em-
a refund? ployees deal with customers the same
way in similar situations so that employ-
NARAYAN CHANGDER
677. Organizing C. Psychological Needs
A. Deciding how the company will get the D. Physiological Needs
work done to accomplish the goals. E. Physical needs
B. Keeping everyone happy
683. A process that evalutes a group of items
C. Leading & Controlling everything and ranks them in their order of impor-
D. Communicating with others tance or urgency
A. Review
678. When managers are building group dy-
namics, they are also often B. Prioritize
687. Cameron supervises the transportation, 692. What kind of segmentation is used by a
storage, and handling of his company’s firm that offers a wide range of products
products. Which type of business man- such as holidays and insurance aimed at
697. Reviewing the week’s purchases (inven- 702. In which stage of project management
tory list) for the store does risk analysis take place?
A. Planning A. Initiation
B. Organizing B. Planning
NARAYAN CHANGDER
C. Leading C. Execution
D. Controlling D. Closing
698. Which of the following is not a com- 703. Employees who are in contact with cus-
mon reason for the failure of small busi- tomers can reinforce the company’s ser-
nesses? vice orientation by dressing professionally
and:
A. A lack of sufficient start-up money
A. maintaining a positive attitude.
B. Lack of management experience
B. offering deep discounts to loyal cus-
C. Shortage of skilled workers tomers.
D. failure to manage credit offered to cus- C. referring customer complaints to oth-
tomers ers.
699. What is a business that is owned and op- D. using consensus-building skills.
erated by one person known as?
704. A set of measures built into the produc-
A. Limited liability company tion process to make sure the products or
B. Sole trader services meet certain standards is known
as which of the following?
C. Partnership
A. Performance control program
D. Entrepreneurship
B. Sales standards program
700. Name that concept:Incremental or radical C. Quality control program
improvements to a business idea, or the
generation of new ideas in relation to a D. Standard regulation program
final product, service or process, are the 705. Acquire businesses that engage in similar
result of internal or external influences. activity for example if AT & T purchased
A. Strategy Verizon.
B. Innovation A. Virtual Integration
C. Change B. Horizontal Integration
D. Globalization C. Forward Vertical Integration
D. Chain of Production
701. Enrolling your sales staff in a training
seminar on “Making an Effective Sales 706. The type of leader who is usually the
Pitch.” most efficient is
A. Planning A. autocratic
B. Organizing B. democratic
B. 3 B. Rules of conduct
C. 4 C. Organizational goals
D. 5 D. Managerial control
717. When creating a presentation, what is 722. The amount of teamwork included in an
this acceptable minimum font size? organizational design is often referred to
as
A. 22 point
A. division of labor
NARAYAN CHANGDER
B. 24 point
B. delegation
C. 26 point
C. staff authority
D. 28 point
D. lateral relations
718. When a customer sees a news story
on television about a certain company or 723. A plant manager, or a department head,
brand, it’s an example of a(n) would be an example of which level of
management?
A. brand promise
A. Middle
B. advertisement
B. Operating
C. touch point.
C. Supervisory
D. slogan.
D. Top
719. A strategy of bringing outside people into
724. Father of Administrative management
the organization and making them feel ob-
ligated to contribute because of their orga-
nizational involvement. A. Mary Parkett
A. Cooperation B. Lillian Gilbert
B. Cooperative Strategy C. Henry Fayol
C. Cooptation D. Elton Mayo
D. Contributory Strategy 725. Which is not a role of The Fair Work Com-
mission?
720. The completion of the transcontinental
railroad in the United States after the Civil A. To represent the views of workers
War helped to fulfill B. Set Awards
A. Reconstruction C. Approve Collective Agreements
B. racial equality D. Determine unfair dismissal claims
C. Manifest Destiny 726. Tyson has decided he wants to be trained
D. conservation of natural resources and certified in cosmetology. Which type
of institution of higher learning could pro-
721. A written set of guidelines issued by an vide him with this?
organization to its workers and manage-
A. Community college
ment to help them conduct their actions
in accordance with its primary values and B. University
ethical standards C. College
A. Corporate vision D. Technical School
727. Most managers carry out different 732. The process of setting goals and deciding
functions of management. how to accomplish them is
A. organizing
738. CPD stands for 743. Which of the following is not one of
Mintzberg’s three categories of manage-
A. Containing Professional Development
rial roles?
B. Counting people development
A. Supervisory
C. Continuing professional development
B. Interpersonal
D. none of above C. Decisional
739. The capacity utilization rate is calculated D. Informational
NARAYAN CHANGDER
by
744. A chain of command must have unity of
A. actual input/productive capacity X 100 command, which means that
B. estimated ouput/productive capacity X A. authority should flow from the top of
100 the organization down
C. estimated input/productive capacity X B. employees should only report to one
100 supervisor.
D. actual output/productive capacity X C. employees should focus on tasks re-
100 lated to one skill.
D. the company should be organized in
740. A is an agreement between two par-
functional departments.
ties to carry out a transaction, such as the
sale of goods from a seller to buyer. 745. With this method of appraisal, individ-
A. patent ual employees reflect on their own perfor-
mance.
B. regulation
A. Formative
C. copyright
B. Upward appraisal
D. contract
C. Summative
741. Which level of needs (Maslow) could D. Self-appraisal
be satisfied by extending employee con-
tracts? 746. A program that assists in locating infor-
mation on networks.
A. Self-Esteem
A. search engine
B. Social
B. executive information system
C. Safety
C. management information system
D. Self-Actualisation
D. web-hosting service
742. Product is? 747. Capital brought into the business in ex-
A. non of them change for a percent of ownership in the
business
B. The goods and service combination the
business offers to the market A. Equity financing
C. Main methods are truck, rail, ship, or B. Venture capital
air C. Angel investment
D. none of above D. collateral
758. Melanie is showing a group of new 763. Why should businesses undertake regu-
employees how to perform work-related lar risk assessments of their business op-
task. What staffing activity is Melaine erations?
performing? A. To minimise hazards and issues that
A. training might create future business loss
B. recuriting B. Because they are told to
C. interviewing C. To give staff something to do
NARAYAN CHANGDER
D. appraising D. To understand how to fix issues that
arise
759. A financial plan for replacing fixed assets
or acquiring new ones is known as a(n) 764. This person would work outside, often
wearing a hard hat. He/She would man-
A. Start up budget age building projects.
B. Capital budget A. Health management
C. Operating budget B. Farm Operations
D. Cash budget C. Construction
760. IT is: D. Public Relations
A. a person in the basement who fixes the 765. Managing the office administrative sup-
computer. port services to help the office run more
B. Intellectual technology smoothly is an example of a job duty for
which business management career?
C. Any computer-based tool that peo-
ple use to work with information and A. Public relations manager
support the information and information- B. Education adminstrator
processing needs of an organization
C. Administrative services manager
D. a scary clown
D. Human resource manager
761. Motivation can best be thought of as 766. The task word “Evaluate” means
A. developing a team spirit. A. Pros and cons
B. communication between employees. B. Provide reasons to support your an-
C. the example managers set for employ- swer
ees. C. Pros and cons and a judgement
D. the reason you do the things you do. D. Explain using examples
762. The perception that the public holds about 767. Advertising falls under which of the fol-
a company. lowing categories in marketing:
A. Workplace Climate A. Marketing communications
B. Workplace Environment B. Marketing research
C. Company Image C. Merchandising
D. Company Spotlight D. Professional selling
770. Because of a business’s organizational 774. The basic concepts and fundamental prin-
design, its employees are able to work ciples of decent human conduct.
together to come up with a brand-new A. Ethics
product. The business’s employees are en-
gaged in: B. Priorities
A. division of labor. C. Knowledge
B. competition. D. Values
778. managers receive broad, general 783. What project-management activity in-
NARAYAN CHANGDER
strategies and policies from the top man- volves determining when project tasks
agement, which they then transform into should be performed?
specific goals and plans for first-line man-
A. Scheduling
agers to implement.
A. Top level B. Processing
B. Middle level C. Monitoring
C. Lower level D. Evaluating
D. General
784. three primary factors that affect the or-
779. Where does marketing exist? ganizational structure of a business in-
A. Wherever a product is sold to the cus- clude interpersonal relationships, tasks
tomer and
B. Only in stores A. authority
C. In customer’s mail B. injunction
D. On the Internet C. initiative
780. Which of the following could be used D. attrition
to satisfy Maslow’s Self-Actualisation
Needs? 785. An external organisation that represents
A. Provide employees with a free lunch at and offers advice to employees
work A. Fair Work Commission
B. Provide training so that staff can per-
B. Employer Associations
form new tasks at work
C. Introduce an ‘Employee of the Month’ C. Union
Award D. Human Resource Manager
D. Introduce flexible working hours so
staff can start their working day later 786. Business responsibility can include re-
sponsibility to whom, apart from simply
781. All of the people and organizations that following laws?
might purchase a product is call a
A. The elderly
A. consumer
B. SBA B. The public school system
C. market C. Society
D. trade group D. The business world
798. A set of rules that identifies the values 803. Which of the following documents is
that members of the organization, and es- drafted in the planning stage of project
pecially its leaders, consider to be impor- management:
tant.
A. Project charter
A. Corporate Governance
B. Statement of work
B. Cultural Values
C. Lessons-learned document
C. Human Resource Value
D. Work breakdown structure
NARAYAN CHANGDER
D. Code of Ethics
799. Whose theory was scientific manage- 804. Successful entrepreneurs tend to have all
ment? the following characteristics EXCEPT
A. Taylor A. energetic
B. Maslow B. goal-oriented
C. Adams C. creative
D. Pink D. hesitant
800. Which of the following questions is NOT 805. Which of the following would be appro-
something to be concerned about when hir- priate to include at the very beginning of
ing an employee? a research report:
A. Is this a part-time or full-time posi- A. The research findings
tion?
B. The scientific conclusion
B. How will you handle overtime, holi-
days, sick time, and vacations? C. The research question
C. How often will you pay an employee? D. The paper’s appendix
D. How often will you provide a free
lunch? 806. James is creating a list of monthly job du-
ties for the managers in his section. Which
801. Which of the following is not a BM The- function of management does this fall un-
ory of Motivation? (AOS2) der?
A. Attachment Theory (Harlow) A. Planning
B. Hierarchy of Needs (Maslow) B. Leading
C. Goal Setting Theory (Locke & Latham) C. Organizing
D. Four Drive Theory (Lawrence & D. Controlling
Nohria)
807. Controlling
802. What type of business insurance protects
you from damage to your equipment. A. Keeping the company on track
A. Liability insurance B. Deciding how the company will meet
B. Property insurance goals
C. Health Insurance C. Setting all goals.
D. Professional insurance D. Resolving conflict
808. Which of the following is a true state- 813. A statement of financial position that re-
ment about projects: ports a company’s assets, liabilities, and
equity as of a specific point in time, such
818. What is it called when there is a commit- 823. Supervisors who use management
ment to an organisation conducting their are more directive and controlling.
business in an ethical manner and take re-
A. strategic
sponsibility for social, economic and en-
vironmental consequences and situations- B. tactical
now and in the future. C. ethical
A. Responsibility of Socials
D. formal
B. Social Corporate Responsibility
NARAYAN CHANGDER
824. Which of the following is an example of
C. Corporate Social Responsibility
a non-profit organization?
D. Responsibility
A. Beauty Salon
819. This is an overall summary, or a sales B. Salvation Army
pitch, of all your business offers.
C. ITT Technical Institute
A. Business plan
D. Amazon
B. mission statement
C. executive summary 825. Which type of sampling involves the first
D. marketing plan group surveyed suggesting other people
they know to participate in a similar sur-
820. Checking products against quality stan- vey?
dards at regular intervals is known as A. Snowballing
A. Quality Assurance B. Stratified sampling
B. Quality Control
C. Cluster sampling
C. Total Quality Management
D. Random sampling
D. Common Sense
826. Which career pathway describes the two
821. Which of the following supply chain col- main aspects of the Business, Manage-
laboration techniques helps a company re- ment, and Administration career cluster?
duce transportation costs:
A. Management and Budgeting
A. Reduced supply costs
B. Secretarial and Administration
B. Integrated IT solutions
C. Management and Administration
C. Shipment consolidation
D. Marketing and Business
D. Reduced inventory levels
822. Two managers who possess the same 827. This intellectual property protects owner-
leadership qualities will probably respond ship of all forms of artistic media such as
to a specific situation in literary works, music, films
828. Which of the following types of control 833. Eduardo would like to find a job in the
provides feedback after activity is com- Marketing pathway of the Business, Man-
pleted in order to prevent further devia- agement, and Administration career clus-
NARAYAN CHANGDER
838. What is a common method of recruitment B. false accusation.
to link employee referrals? C. difficult customer.
A. Networking D. hidden complaint.
B. Advertising
844. What is the cooperative action and effort
C. Recruiting of a group of people acting together?
D. none of above A. Teamwork
839. A graphic designed to provide a quick B. Groupwork
view of key financial performance indica- C. Cooperation
tors is called a(n)
D. none of above
A. bar chart
845. research and analyse business environ-
B. balance sheet
ments is what step in a typical policy de-
C. economic infographic velopment process
D. financial dashboard A. 1
840. Which is an activity associated with the B. 2
organizing function of management? C. 3
A. Developing a mission statement D. 4
B. Determining the division of labor
846. There are two categories of outputs.
C. Inspecting the quality of outputs What are they?
D. Providing employees with feedback A. Goods and values
841. Another name for investment bank is B. Goods and services
A. Underwriter C. Services and services
B. Commercial Bank D. Goods and things
C. Factor 847. A disadvantage of the line and staff au-
D. Venture Capitalist thority structure is that it can lead to
NARAYAN CHANGDER
C. functional B. depreciation
D. specialized C. liabilities
860. The level of management that decides the D. accounts receivable record
goals of the business, how to meet them 865. Which function of management involves
and how to use the company resources is creating goals, objectives, and ways to
achieve them?
A. Supervisory A. Organizing
B. Middle B. Planning
C. Senior C. Controlling
D. Conceptual D. Leading
861. Involves comparing products or services 866. Which of the following is probably NOT a
against the products or services of com- mid-management job?
petitors
A. customer service manager
A. Benchmarking
B. information technology manager
B. Quality circle C. marketing manager
C. Continuous improvement D. vice-president of human resources
D. Kanban
867. What is leadership?
862. The triple bottom line, or other factors A. Ability to tell people what to do
that operations managers need to consider
B. Ability to sit back and let people do the
fall into three categories:
work
A. Economic, Psychological and Ecologi-
C. Ability to do whatever you want
cal
D. Ability to influence individuals and
B. Economic, Etiological and Social
groups to accomplish important goals
C. Economic, Psychological and Environ-
mental 868. Laws that support organizations to take
action to eliminate discrimination are
D. Economic, Social and Environmental
A. Equal Employment Laws
863. Bryan is conducting a monthly analysis B. Equal Opportune Laws
to see if his section has performed all
the tasks and objectives they set for the C. Equal Organizations Laws
month. D. Equal Opportunity Laws
869. Which of the following factors should be 874. The person responsible for the execu-
considered by a company when developing tion of a construction project. Construc-
its management strategy? tion managers must be available-often 24
879. An organization with a wide span of con- 884. What is the tern for revenue left over af-
trol usually ter paying business costs?
A. does not give managers enough direct A. profit
reports. B. gross pay
B. uses a divisional organizational struc- C. inventory
ture.
D. loss
C. gives little control to the CEO.
885. Effective leaders have certain qualities
NARAYAN CHANGDER
D. has a lack of middle managers. that are helpful in creating a productive
880. How many steps are there in a typical work environment. These qualities include
policy development process?
A. Integrity
A. 5
B. Team oriented
B. 6
C. Preseverance
C. 7
D. All of the above
D. 8
886. Name that concept:Every business deci-
881. What is a “market share”? sion has moral implications. These conse-
A. the percentage of total sales of prod- quences can be significant for internal and
uct that is sold by a company in the mar- external stakeholders and the natural en-
ketplace vironment.
B. the same thing as a share of stock A. Innovation
C. like a ride share but for businesses B. Strategy
D. how much you can change your prices C. Ethics
when demand changes D. Change
882. John D. Rockefeller and Andrew Carnegie 887. is the principle in which an employee
are similar in that they both are should have only one supervisor to whom
he/she is responsible.
A. former military members
A. Chain of command
B. philanthropists
B. span of control
C. fair businessmen who treated their
workers well C. single supervision
D. made huge fortunes in the automobile D. none of above
industry 888. Limitations of surveys include:
883. Planning the involves longer time frame A. Respondents may not take the re-
and the entire organizations goals is called search seriously, lowering the validity of
the data.
A. tactical
B. The cost may be too much for smaller
B. contingency
companies.
C. strategic C. It is difficult to plan for all the various
D. organized answers that participants might give.
D. The possibility of researcher bias. 894. The response of people behaving differ-
ently when they are receiving attention is
889. When a business takes advantage of the known as
NARAYAN CHANGDER
900. What is NOT a skill that a leader must C. depreciated value
have? D. residual value
A. Moitivation
906. innovation exists when new products
B. Focus are created or existing products are im-
C. Laziness proved.
D. Communication A. Process
B. Product
901. The way people consciously or uncon-
sciously change messages is called C. Positioning
A. Feedback D. Adaptive
B. Distortion 907. Study of the movements of both the
C. Noise workers and the machine to eliminate
wasteful movement is
D. Misunderstanding
A. Fatigue study.
902. Network of linked computers that serves B. Time study
users in a single building or building com-
C. Motion study.
plex.
D. Work-study.
A. LAN
B. WAN 908. An examination of demographic and so-
cial forces influencing the long-term com-
C. VoIP
position of the labor force and the future
D. data availability of employees.
903. Which function of management involves A. Environmental Scanning
dividing work into manageable segments B. Environmental Uncertainty
in order to achieve goals? C. External Adaptation
A. organizing D. Field Survey
B. planning
909. What is another term for horizontal orga-
C. leading nization?
D. controlling A. Spreading out the organization
904. The first and foremost function of man- B. Stretching the organization
agement is C. Expanding the organization
A. Planning. D. Flattening the organization
910. Avery, who manages a silk-screening and 915. This type of culture is where a few indi-
embroidery business, has set a goal of viduals retain the essential power.
increasing sales by 15% in the next six
920. What is Company A’s market share if its 925. is the concept that ll businesses have
sales revenue amount to $100 million in an obligation to operate in a way that will
an industry with annual sales of $500 mil- have a positive impact on society.
lion?
A. Ethical objectives
A. 5%
B. Corporate social responsibility
B. 20%
C. Business tactics
C. 50%
D. Vision statement
NARAYAN CHANGDER
D. 80$
921. What are the methods does job analysis 926. A system used to record, classify, sum-
uses for? marize and report the financial position of
A. critical incident technique a business is known as which of the fol-
lowing?
B. observation method
A. Mangement
C. working conditions
D. interview method B. Distribution
E. questionnaires C. Accounting
930. Helping individuals obtain financing for a 935. The interrelationship between manage-
home or borrow funds for their child to ment styles and skills provide opportunity
attend college are examples of duties for to assess ?
A. dissatisfaction. A. Development
B. anger. B. Innovation
C. sadness. C. Imporvement
D. gratitude. D. Advancement
934. Which of the following is not one of the 939. The three common constraints on a
6 types of businesses? project are scope, budget, and
A. Partnership A. time
B. Sole trader B. technology
C. Public companies C. ability
D. Government D. laws
NARAYAN CHANGDER
D. organizing staff
941. A cash flow plan that assigns an expense
to every dollar of your income, wherein 946. The facts and figures that businesses gen-
the total income minus the total expenses erate are called
equals zero
A. Data
A. Zero-Based Budget
B. Information
B. cash flow system
C. Figures
C. line item budget
D. Information points
D. sinking fund
947. What is a private sector business that
942. What is the advantage of internal recruit- distributes profit to benefit the commu-
ment? nity rather than individual shareholders
A. Employees are already known to the called?
employer, so choice may be easier. A. Corporate social responsibility
B. Applicants may be set in their ways B. Social enterprise
and not open to new ideas.
C. Social entrepreneur
C. There may be no-one suitable from
within the business. D. Government enterprise
D. none of above 948. Select the sentence below that has been
correctly written
943. What employers expect from employ-
ees? A. The stock was to expensive for me to
buy
A. be punctual
B. I think she said she worked their
B. be committed to their job
C. Jim’s patients was wearing thin by the
C. sign an employment contract end of the day
D. provide excellent customer service D. I left the correspondence on the man-
E. follow reasonable requests ager’s desk
944. Dividing a large sales territory into 2 949. Competency based training is?
smaller territories and assigning managers A. Where units of competency can be indi-
and salespersons to the territory is part of vidualised by the organisation to meet the
which management function? actual needs of the workplace
A. controlling B. Learning basic skills necessary for any
B. leading workplace
C. Being made aware of opportunities for 954. A manager must provide directions and
further training vision to inspire employees. This is called
NARAYAN CHANGDER
C. Analyzer
B. The Net
D. Reactor
C. A cloud
D. A WAN 965. When managers increase employees’
salaries when they meet the goals estab-
960. The desire for status, power and material lished for them, what type of power are
goods is known as which drive? the managers using?
A. Drive to Acquire A. position
B. Drive to Bond
B. reward
C. Drive to Learn
C. expert
D. Drive to Defend
D. identity
961. Which is NOTa management skill?
A. IT skills 966. People have
B. Interpersonal skills A. Economic wants
C. Delegating B. Non economic wants
D. Planning C. Both economic wants and non eco-
nomic wants
962. People will productively if put in the right
environment is a belief held by D. No wants
A. Theory X
967. The process of planning a business’s pro-
B. Theory Y duction needs is known as
C. Theory Z A. Dispatching
D. All of the above
B. Scheduling
963. Which of the following are examples of C. Job Design
top-level management job titles:
D. Production Planning
A. Floor supervisor, area supervisor, and
section manager 968. The leadership trait that involves careful
B. President, senior vice president, and decision making is
chief executive officer A. understanding
C. Collections supervisor, crew chief, and
B. judgment
production supervisor
C. communication
D. District manager, department head,
and regional sales manager D. initiative
969. If an employee’s primary responsibilities 974. Which of the following skills can an em-
involve planning, coordinating, and con- ployee use to uncover the hidden reason
trolling the resources necessary to provide for acustomer’s complaint:
D. Intellectual ideas 977. Leaders who can see all sides of a prob-
lem and not make biased judgments or
972. What are the conditions of employment statements are said to possess
A. the number of hours an employee is ex- A. initiative
pected to work
B. courage
B. work life balance
C. judgment
C. annual leave entitlements and other D. objectivity
entitlements
D. public holidays 978. An emergency number to call for aid
should be posted
E. redundancy pay
A. at the first aid station
973. Management is the art and science of de- B. on the company’s website
cision making leadership
C. next to, near, or on the phone
A. Harold Koontz
D. near the nurse’s station
B. Donalad J Clough
979. A well-planned organizational design
C. Louis Allan
helps a business to better compete be-
D. Terry cause
A. competitors don’t have organizational 984. This refers to an organisation that has
structures. many rules and procedures and set way of
doing things.
B. it cuts down on communication.
A. De-layering
C. the business is more productive.
B. Centralisation
D. the business has more money.
C. Delegation
980. These are the main methods of primary D. Bureaucracy
NARAYAN CHANGDER
market research:
985. What is a benefit to using teams to make
A. Surveys decisions?
B. Media articles A. One person DOMINATING!!!!
C. Observations B. Going with the first idea
D. Focus groups C. Social pressures to conform to ideas
D. Easier to understand or accept the de-
981. Licensing is important for many occupa- cisions.
tions including the following:
986. Which of the following is NOT a function
A. Administration
of management?
B. Banking
A. Organize
C. Dog walking B. Finance
D. Teaching C. Control
NARAYAN CHANGDER
1000. Pioneer of Human Relation is C. Human resources Management
A. Mary Parkett D. Supply chain Management
B. Lillian Gilberth
1006. Which task would best be performed by
C. Henry Fayol a worker in Accounting?
D. Elton Mayo A. developing creative ideas to sell a
product
1001. Corporate culture is?
B. monitoring employees’ salary informa-
A. An internal factor tion
B. An external factor C. recruiting new workers to fill jobs
C. A factor that a business has no control
D. answering phone calls and e-mails
over
D. A factor that influences the longevity 1007. An advantage of Performance related
of business life pay (motivation theory) is?
A. Direct financial reward to employees
1002. Customers are more likely to be loyal to
brands that they feel B. Sanctions can act as motivator
A. have the best touch points C. Continuity of knowledge
B. create the most memorable slogans D. Increase employee contribution
C. have the best logos 1008. financing is the money needed to
D. share their values and beliefs. pay for the current operating activities of
a business.
1003. Why should managers know how to do
A. Long-Term
the work of the workers they supervise?
B. Owner
A. To coordinate employees’ efforts
C. Short-Term
B. To establish a chain of command
D. Start-up
C. To create a team spirit among employ-
ees 1009. In this type of business, the owner is
D. To have realistic expectations for responsible for all debts.
workers A. Corporation
1004. A physical item that can be touched. B. Sole-Proprietorship
A. Product C. Partnership
B. Good D. Cooperative
1015. Which is NOT a career in the Business B. The Civil Right Act of 1964
management cluster? C. The Occupational Safety and Health
A. General Management Act of 1970
B. Principal D. The Labor Standards Act of 1938
NARAYAN CHANGDER
C. Fair Work Ombudsman B. Differentiation
C. Analyzer
D. Fair Work Division of the Federal Court
and Federal Curcuit Court of Australia D. Prospector
1021. Textronics, Inc. manufactures and sells 1026. The easiest way to learn your com-
its computer chips in six countries. It pany’s brand promise is to
employs over 8, 000 people worldwide. A. ask your manager or supervisor.
Which organizational structure makes the
B. look on the website
most sense for Textronics, Inc.?
C. talk to your coworkers
A. Divisional
D. make an educated guess
B. Functional
C. Matrix 1027. Goals specify future needs, plans spec-
ify
D. Specialized
A. today’s means
1022. Helping a new employee learn ways to B. tomorrows means
manage time effectively is an example of
which business management function? C. tomorrow goal
A. Controlling D. next week’s goals
D. Planning A. Technology
B. Outcome
1023. EMS stands for?
C. Natural resources
A. Environmental Marketing Strategy
D. Board of directors
B. Environmental Marketing System
1029. A manager who provides leadership
C. Environmental Management Strategy
within the company or interacts with oth-
D. Environmental Management System ers outside the organization is said to be
working within his or her
1024. Which of the following do many busi-
nesses believe to be their most important A. information-related role
resource? B. decision-making role
A. office supplies C. interpersonal role
B. equipment D. required role
1030. Abilities that help managers understand 1035. Which of the following types of termi-
how different parts of a business relate to nation are voluntary?
one another or to the business as a whole
1033. Managers usually find greater em- 1038. Managers have access to specialists for
ployee respect and support for work rules advice and assistance in
when A. line organization
A. the rules are applied only to serious
B. line-and-staff organization
problems,
B. each individual is treated differently, C. a project or matrix organization
1040. Studies the way work is organized and 1045. Which of the following is an example of
the procedures used to complete a job in intellectual capital:
order to increase worker productivity
A. RSS feeds
A. classical managment
B. Wikis
B. administrative management
C. Video conferencing
C. behavioral management
D. Search
D. quality managment
NARAYAN CHANGDER
1046. A sign or indication of something that
1041. Brianna works for a marketing agency, appears to be the problem
and she is skilled at graphic design. She
A. Solution
spends all of her time creating graphics,
rather than working on any other aspects B. Feedback
of the marketing campaign. Brianna is C. Cause
A. allocating resources. D. Symptom
B. coordinating activities.
1047. is power to carry out a task and
C. an authoritative figure. make decisions.
D. a specialized worker. A. Delegation
1042. Henry Fayol laid down B. Micromanagement
A. 12 principles. C. Efficiency
B. 13 principles. D. Authority
C. 14 principles. 1048. Which of the following is an example of
D. 15 principles. a project that enhanced an existing prod-
uct:
1043. Which of the following segments of the
A. The construction of the Empire State
manufacturing industry is the only one to
Building
expect job growth?
B. A medication that cures a life-
A. Coordination and inspection
threatening illness
B. Production and assembly
C. A software update for your computer
C. Installation, maintenance and repair
D. The sequel to your favorite movie
D. All manufacturing jobs are expected to
decline 1049. A(n) exists when only one company
provides a product or service without com-
1044. The obligation to do an assigned task petition from other companies.
A. authority A. Oligopoly
B. responsibility B. Monopoly
C. accountability C. Price discrimination
D. productivity D. None of these
1050. What type of requirements for business 1055. Laissez-Faire management style is also
careers varies greatly depending on the called
specific job?
A. The number of owners remains the D. Avoid names that are hard to spell or
same pronounce
B. The entrepreneur’s personal assests 1064. Which of the following is not a disad-
have greater protection vantage to being a public company?
C. The entrepreneur still retains all prof- A. High establishment costs
its earned
B. Complex structure
D. The corporation has no need for using
C. More accountability
NARAYAN CHANGDER
debt capital
D. Unlimited liability
1060. This manager helps to create and com-
municate a positive image for the com- 1065. Which is one way to NOT develop lead-
pany. ership characteristics?
A. Human resources A. Participating in organizations and ac-
tivities.
B. Health services manager
B. Practicing leadership at work
C. Hotel manager
C. Observing leaders
D. Public relations manager
D. Flirting with coworkers
1061. What is NOT an example of a service
1066. Which of the following strategy could be
firm?
used to improve the KPI number of work-
A. Manufacturer place accidents
B. Education A. Initiating lean production
C. Landscaping B. Staff training
D. Accounting C. Cost cutting
D. Redeployment of resources
1062. Cate forgot her lunch and is feeling hun-
gry. Which level of needs (Maslow) is not 1067. Caitlin is doing a walk-through to be
being satisfied? sure that all the employees are on target
A. Self-Esteem to complete the company goals.
B. Social A. Leading
C. Safety B. Controllng
D. Physiological C. Planning
D. Organizing
1063. Which of the following IS NOT some-
thing you should do when naming a busi- 1068. Which of the following are advantages
ness? of investing in training? (Select all that
apply)
A. Keep it short, simple, and easy to re-
member. A. Improved motivation of employees
B. Search the internet to make sure the B. Improved ability of trained employees
name isn’t already trademarked or being C. Can be expensive
used. D. Productivity may be decreased when
C. Use a joke or pop culture reference they are away training
1069. Traditional method of stock control 1074. The ability of the society to develop in
which means holding a reserve of raw ma- such a way that it meets the social well-
terials and finished products in case of a being needs of the current and future gen-
1079. What should you do to eliminate any 1084. Which of the following is an advantage
misunderstandings that you or your cus- of the matrix organizational structure:
tomer might have concerning the cus- A. It makes good use of organizational re-
tomer’s complaint? sources.
A. Thank the customer. B. It is inexpensive to implement.
NARAYAN CHANGDER
B. Take immediate action. C. It speeds up decision-making.
C. Explain company policy. D. It reduces the duplication of certain ac-
D. Restate the complaint. tivities.
1080. A computer system that processes data 1085. When a business is successful in carry-
into meaningful information is a(n) ing out its brand promise, it provides its
A. information system customers with?
B. search engine A. Above-average product quality.
C. WAN B. Consistent experiences.
D. LAN C. A variety of messages.
D. A single touch point.
1081. Which of the following is not a reason
why people may choose to set up their 1086. A logo is a brand’s
own business?
A. promise.
A. There is lack of employment opportuni-
B. identifying mark.
ties
C. personality.
B. There are higher risks than working
for someone else D. catchphrase.
C. To enjoy autonomy in decision-making 1087. The leadership style where the manager
D. To extend personal interests and hob- asks for input from employees but makes
bies the final decision
A. authoritarian
1082. A private business that maintains the
website of individuals and organizations B. delegating
on its web servers for a fee. C. democratic
A. web-hosting service D. superior
B. WAN
1088. Jacqui is bored, she thinks Business
C. management information system Management is too easy. Which level of
D. knowledge workers needs (Maslow) is not being satisfied?
NARAYAN CHANGDER
D. Collective Bargaining
C. A range of processes for eliminating
1100. Which one is not a business objective (as waste in manufacturing
listed in the current study design)
D. Eliminating waste in the manufactur-
A. To make a profit ing system
B. To fulfil a social need
1106. When a hurricane interrupted a busi-
C. To fulfil an environmental need
ness’s new product development, the
D. To increase market share project team had a plan for getting things
back on track. This is an example of how
1101. Operating systems are made up of the
project management
following except
A. helps businesses evaluate feasibility.
A. People
B. Sales B. allows employees to adapt to risk.
1102. The process that managers use to de- 1107. is a term that is used to refer to the
velop goals and objectives, as well as people who are in charge of running a busi-
strategies to achieve them, is called ness.
A. analysis A. Management
B. planning B. Principals
C. organizing C. Officers
D. strategic thinking D. Stakeholders
1103. Espirit de corps means 1108. Why is leadership an important aspect
A. Union is Strength of directing?
B. Service is our motto A. Leadership and directing include the
same activities and traits.
C. Buyer beware
B. Employees need less supervision
D. Product is our Strength
when managers demonstrate leadership.
1104. Whose theory was Hierarchy of C. Employees follow direction when they
needs? respect managers as leaders.
A. Taylor D. Leadership improves managers’ ability
B. Maslow to provide clear instructions.
1109. Money needed to pay for the current op- 1114. Assume that the current currency ex-
erating activities of a business change rate for US Dollars and Euros is 1
US Dollar = .736 Euros. Brad is making
A. company priorities and resources and counsel and when the authority for de-
B. company ownership ciding what to do is shared.
NARAYAN CHANGDER
A. Unity of direction. A. Home Run
B. Unity of command. B. Hero Rule
C. Centralization. C. Hunk Report
D. Scalar chain. D. Human Resources
1120. The management function of guiding em- 1125. Choose the statement that gives the
ployee actions toward achievement of a best advice about completing a job appli-
company’s goals is cation
A. controlling A. Use colorful ink, because it will make
your application stand out
B. organizing
B. Never answer questions about previ-
C. leading
ous law violations
D. planning
C. List previous employment beginning
1121. Rapid industrialization during the late with your most recent job
1800’s contributed to D. Inflate your previous salary level, as
A. decline in the membership in labor they may give you more money
unions 1126. Why do top-level managers usually re-
B. a reduction in government regulation ceive high salaries?
of railroads A. Their decisions affect the entire com-
C. an increase in immigration to the pany.
United States B. They are required to attend a great
D. a rise in the number of family farms many meetings.
C. They have more experience than oth-
1122. What is NOT an example of a proces-
ers in the company.
sor?
D. Their responsibilities involve hands-on
A. Wholesaler
supervision.
B. Oil refinery
1127. According to the presentation, oppor-
C. Textile Mill
tunities for which of the following areas
D. Cotton Mill are expected to increase in the next few
years?
1123. Exists when the relationship between
the human resource department and the A. Business information technology
line managers is one of providing advice B. Operations management
1131. What should you do to determine 1136. When a leadership position is part of an
whether a customer’s complaint is justi- organization’s structure, the person hold-
fied? ing that position has influence.
A. formal
A. Restate the complaint
B. informal
B. Investigate the problem
C. expert
C. Take immediate action
D. identity
D. Ask a supervisor
1137. The amount a retailer pays to a supplier
1132. Henry Fayol laid down for goods it then resells is called the
A. 10 A. gross profit
B. 12 B. net profit
C. 13 C. current assets
D. 14 D. cost of goods sold
1138. The MSB Company provides its cus- 1143. A manger whose main job is to direct
tomers with critical or time-sensitive prod- the work of employees:
uct information by sending them alerts A. supervisor
or messages through their cellular phones.
What form of technology is MSB using as B. executive
an element of customer relationship man- C. worker
agement?
D. employee
A. Dial up
NARAYAN CHANGDER
B. Traditional 1144. An advantage of using a venture capital-
ist is
C. Global positioning
A. Shareholders benefit from limited lia-
D. Wireless
bility
1139. What level of management would a B. Saves on having to purchase expensive
Chief Financial Officer be in? equipment outright
A. Middle C. Organisations who have a poor credit
B. Top rating might be able to get finance
C. Lower D. none of above
D. Shallow
1145. functional specialists, data scientists,
1140. Knowledge workers are people who and business process manager are Po-
sitions?
A. program computers
B. answer questions for technology A. Business Analytics
users B. Office management
C. create websites C. general management
D. work with information D. HR management
1141. The fundamental guidelines for the deci- 1146. Parker is worried about losing his job.
sions and actions of managers Which level of needs (Maslow) is not be-
A. MIS ing satisfied?
B. Management Role A. Self-Esteem
C. Management Schedule B. Social
D. Management Principles C. Safety
1142. When a marketing manager goes on va- D. Self-Actualisation
cation, the marketing staff does not know
what tasks to do and does not feel like it 1147. To determine whether or not a company
can work ahead on anything. This exam- is a good loan risk, lenders often review
ple illustrates that its
A. directors must build group dynamics. A. tax returns
B. directing is a continuous process. B. financial ratios
C. directing is the starting point of action. C. capital budget
D. directing motivates employees. D. cash flow
1148. Which of the following statements is 1153. One of the hallmarks of a global econ-
TRUE about the relationship between data omy is , which occurs when nations
and information? combine to form a common market as a
NARAYAN CHANGDER
1164. Just one person would likely be respon-
D. an art not science sible for all of the management functions
in a
1159. Brand promise helps to increase brand
awareness and brand A. new small business
A. loyalty B. partnership
C. large corporation
B. personality.
D. multinational company
C. character
D. value. 1165. The main strategies associated with Ma-
terials Management include
1160. Section three of a business plan de- A. JIT, MPS, MRP, Analysing
scribes which of the following?
B. JIT, TQM, Quality Control, Quality As-
A. Financial plan surance
B. Organization and marketing plan C. JIT, MRP, MSP, Analysing
C. Business description and analysis D. Forecasting, MRP, JIT, MPS
D. Promotional activities
1166. Which of the following statements
1161. A is when employees refuse to work about the role of managers is true?
any more than their contracted hours. A. Managers are responsible for the suc-
cess or failure of the company.
A. Strike
B. Managers make up the greatest per-
B. Lock-out
centage of employees in a business.
C. Overtime ban
C. Managers are responsible for complet-
D. Work-to-rule ing the day-to-day work of a business.
D. Managers spend most of their time
1162. The social values that are shared among
planning for the future.
the members of an organization and tend
to regulate their individual behaviors and 1167. Process of controlling and making deci-
induce collective conformity. sions about an organization
A. Shared Norms A. Leading
B. Cultural Values B. Managerial Roles
C. Code of Ethics C. Controlling
D. Cultural Artifacts D. Management
NARAYAN CHANGDER
B. Some employees do not need direc-
A. a set of rules tion.
B. a series of actions to enable the policy C. Staffing is more important than direct-
to be put in practice ing.
C. the same as the policy D. Only top-level managers participate in
D. none of above directing.
1180. What are business people who fail to 1185. Every business begins with a(n)
adapt their communication styles to appeal A. idea
to their international clients likely to do?
B. customer
A. Offend the clients
C. invention
B. Earn the clients’ trust
D. profit
C. Impress the clients
D. Persuade the clients to buy 1186. Salespeople who are well informed
about the brands, sizes, and styles of
1181. produces goods and services for the goods that the business offers can easily
market, but operates with the primary ob- answer which of the following customer
jective of fulfilling a social need. questions?
A. Sole Trader
A. What merchandise is carried by the
B. Social Enterprise business?
C. Government Business Enterprise B. What is the business’s return policy?
D. Partnership C. What type of credit does the business
1182. The most popular Management think of offer?
modern time is D. What hours is the business open?
A. Mary Parkett
1187. Documents identifying the tasks to be
B. Lillian Gilberth done, employees assigned to the work,
C. Peter Drucker and the time frame for completion of each
D. Elton Mayo task
A. Performance Reviews
1183. What is the first step in the managerial
planning process? B. Work Schedules
A. Establish goals C. Feedback Sheets
B. Create a schedule D. Work units
1190. which of these is a leader? 1195. Rhys is a manager who wants to bet-
ter motivate and communicate with his
A. Twitter Famous person that only does employees. Which management function
things to gain attention should he focus on to achieve this goal?
B. A soccer captain that only bosses his A. Directing
teammates aroun
B. Planning
C. A basketball player that works hard on
C. Organizing
their own and also tries to improve their
teammates D. Controlling
D. A political critique that always has to 1196. How much time should you allocate to
put someone down each mark in the exam? (hint:75 marks
and you have 2 hours)
1191. When a new business first begins to or-
A. 1 minute 36 seconds
ganize activities into units, it should
B. 1 minute 05 seconds
A. create many small units
C. 2 minute 25 seconds
B. group activities into a few natural divi-
D. 3 minute 36 seconds
sions
C. put all activities into one large unit 1197. Goals should be stated in broad, non-
specific language to make them easier to
D. prepare unit work schedules reach.
1192. What are the two most common man- A. True
agement structures? B. False
A. Vertical and horizontal C. All of the above
B. Alphabetical and numerical D. none of above
1198. Evaluating results to determine if the 1203. Which of these people is responsible for
company’s objectives have been accom- creating the Classical-Scientific Approach
plished as planned: A. Wolfgang Daniels
A. controlling B. Henry Ford
B. planning C. Elton Paige
C. organizing D. Max Weber
D. leading
NARAYAN CHANGDER
1204. Businesses that generate more than
$75, 000 in income annually MUST regis-
1199. What term refers to people that are re-
ter for this.
sponsible for running a business?
A. ACN
A. Stockholders
B. PAYG
B. Officers
C. GST
C. Management
D. BAS
D. none of above
1205. In the modern business world, a grow-
1200. When a manager measures how the ing number of interactions between busi-
business performs financially, he or she is nesses and customers are taking place
said to be performing the task of
A. over the phone.
A. controlling B. online.
B. organizing C. in stores.
C. leading D. through the mail.
D. planning
1206. are units of ownership interest in a
1201. Name the function of management that corporation or financial asset that provide
involves monitoring how the business is for an equal distribution in any profits.
performing. A. Dividends
A. Leading B. Shares
B. Controlling C. Revenue
C. Planning D. Taxes
B. When the item does not match the 1213. A method of lean production based on
sample continuous improvement
1218. Which of the following is an example of 1223. What type of power is granted to man-
motivation as a means of directing: agers by employees because the employ-
A. A manager pays attention to what time ees determine the managers are worthy
employees clock in. of it?
NARAYAN CHANGDER
late to finish his project. D. identity and position
D. Emmie praises her employees for qual-
1224. The federal agency that helps small busi-
ity work.
ness owners obtain financing and other
1219. How does governmental use of revenue support is known as
from sales and corporate taxes benefit A. OSHA
businesses? B. Chamber of Commerce
A. Tax monies pay off government debt. C. Small Business Administration
B. Tax monies provide foreign aid. D. Proprietorship
C. Tax monies fund public services.
1225. When choosing a location for a business,
D. Tax monies fund military projects. the most important factor managers con-
sider is
1220. Samantha is conducting interviews with
potential employees to find a replacement A. Wage Rate
for a worker who retired. Which manage- B. Climate
ment function is this?
C. Community attitudes
A. controlling
D. Availability of natural resources
B. planning
1226. Fred the football coach must meet
C. leading with the media and answer questions
D. organizing about team performance after every game.
Which one of Mintzberg’s managerial roles
1221. Whats it called when a leader can influ- is Fred fulfilling?
ence your wage?
A. Speaker
A. Bad influence
B. Spokesperson
B. Salary Influence
C. Disseminator
C. Position Influence
D. Monitor
D. Monetary Influence
1227. When a management team takes into ac-
1222. involving a high quantity of capital count the opinions of the team members
equipment compared with about input before making a decision, it is called?
A. effectiveness A. Persuasive management style
B. efficiency B. Centralised decision-making
C. labor intensive C. Aurocrartic management style
D. capital intensive D. Consultative management style
1229. The processes and activities needed to 1234. Creating a list of responsibilities for the
produce goods and services assistant manager for closing down the
A. Continuous Flow restaurant at night
D. reorder C. No notice
D. 2 weeks
1232. Which of these elements of business are
interdependent with each other 1237. The number of different skills a worker
A. Human Resources / Operations needs to perform a job is referred to as
1238. Assigning aisles and stocking protocols 1242. Name that concept:refers to the signifi-
to stockers in the grocery department cant long-term planning decisions that or-
ganizations make in order to meet the
A. Planning
needs and wants of their stakeholders.
B. Organizing
A. Globalization
C. Leading
B. Strategy
D. Controlling
C. Ethics
NARAYAN CHANGDER
1239. Which best describes the Business, Man- D. Change
agement, and Administration career clus-
ter? 1243. The two key components that need to be
recognised while initially forecasting are:
A. These are careers that are focused on
running businesses. A. Buyer lead-time time & price increases
B. These are careers that combine medi- B. Production time & demand changes
cal services, coding, and sales. C. Employee motivation & supplier lead-
C. These are careers that report informa- in time
tion to the public. D. Supplier lead-time time & price
D. These are careers that provide care changes
for those who are unable to care for them-
1244. Which of the following is NOT an advan-
selves.
tage of automation?
1240. Which management function is de- A. Increased productivity speed
scribed in the following situation:Wendell
B. Greater precision
has created a team atmosphere among the
members of his sales department. When C. High initial set up costs
the team exceeded their monthly sales
D. More efficient use of time
goal, James rewarded them with a celebra-
tory dinner out and a five-percentbonus. 1245. Where do entrepreneurs go for profes-
A. Directing sional advise
B. Controlling A. Mentors
C. Planning B. SBA
D. Organizing C. SCORE
D. All of the above
1241. In which of the following strategic plan-
ning steps would a team approach be de- 1246. h quarter sales will increase by 10%
veloped? due to our new sales campaign
A. engaging employees A. Planning
B. communicating B. Organizing
C. implementing plan in phases C. Leading
D. overcoming resistance D. Controlling
C. use more advanced technology 1256. A plan that describes expected income
D. train the workers and expenses over a period of time.
1257. Which management function involves 1262. Someone who gives professional advice
analyzing information, setting goals, and or offers professional services is called
making decisions about what needs to be a(n)
done? A. auditor
A. controlling
B. certified public accountant
B. organizing
C. investment banker
C. planning
D. consultant
NARAYAN CHANGDER
D. implementing
1263. The five P’s of Entrepreneurship are
1258. Unlimited liability is defined as?
A. Purpose, Passion, Presence, People
A. When the owner has no liability be-
Profit
cause the business is owned by another
individual/company B. People, Profit, Passion, Planning, Pur-
pose
B. When the owner has somewhat liabil-
ity C. People, Profit, Purpose, Passion, Per-
sistence
C. When two individuals agree on their
company’s liability being shared between D. Profit, Passion, Purpose, Possessions,
them Persistence
D. When the owner has full liability to the 1264. How does solving difficult-customer sit-
extent of their personal assets uations benefit your company?
1259. Money provided by large investors to A. It will generate repeat business.
finance new products and new businesses
B. The difficult customers won’t bother
A. start-up financing you again.
B. venture capital C. You will get a promotion.
C. short-term financing D. All the employees will get promotions.
D. long-term financing
1265. Which of the following is not an advan-
1260. Which of the following would not be a tage of global outsourcing?
operating environment stakeholder?
A. Skills that cannot be found in the home
A. Employees nation can be tapped
B. Customers B. Jobs and economic opportunity can be
C. Trade Union provided to low economic areas
D. Creditors/banks C. Opportunity to take advantage of
global efficiencies
1261. A group of employees meets everyday
at lunch to chat about what’s going on in D. Opportunity for individuals of the home
the office. This is an example of land to be promoted above particular jobs
A. outside communication 1266. The task word “Apply” means
B. informal communication A. Provide an explanation using exam-
C. vertical communication ples
D. external communication B. Briefly explain the concept
NARAYAN CHANGDER
B. Export
1277. Jon is always telling Petra what to do,
C. Trade
but Petra doesn’t know whether or not
Jon is her superior. Petra’s company needs D. Domestic
A. to implement the scalar principle. 1283. Which visual tool reveals customer per-
B. to adopt division of labor. ceptions of a product or a brand in relation
to others in the market?
C. to use a divisional structure.
A. Ansoff Matrix
D. to evaluate the results of organizing.
B. Product Life Cycle
1278. Brent is working with a new employee
to assist the employee in ways to manage C. BCG Matrix
her time better. D. Product Position Map
A. Leading 1284. Someone who is subject to the authority
B. Planning and control of another person
C. Organizing A. Supervisor
D. Controlling B. Subordinate
1279. The Era of Scientific Management is C. Manager
A. 1880-1930 D. Employee
B. 1880-1931 1285. Who would be best suited to analyze
C. 1880-1932 budgets, create reports, explain informa-
tion to others, and handle internal com-
D. 18880-1933
pany procedures and finances?
1280. Which of the following is a characteris- A. Receptionist
tic of qualitative research?
B. Marketing Agent
A. The researcher is not a part of the pro-
C. Manager
cess
D. Business Analyst
B. Key questions focus on ‘How many? ’
C. It is objective 1286. To be effective, goals must be
D. Key questions focus on ‘Why? ’ A. general
1287. transfers and applies existing forms 1292. is an incorporated business with a
of thinking and problem-solving to new minimum of two, and a maximum of 50
scenarios. private Shareholders.
1288. Customer relationship management can 1293. The process of collecting HR metrics and
help a business to identify its presenting them to managers in a useful
format. Sometimes referred to as an HR
A. best-selling products. scorecard.
B. most talented employees. A. HR Metrics
C. financial strengths and weaknesses. B. HR Scorecard
D. most valuable customers. C. HR Dashboard
1297. What can cause changes in industrial 1302. When a business communicates
markets? customer-centric values and ideals to its
employees on a consistent basis, it is de-
A. Consumer behavior
veloping its
B. Colorful behavior A. corporate culture.
C. Cooperative behavior B. organizational structure.
D. none of above C. technology.
NARAYAN CHANGDER
D. trademarks.
1298. Which financial ratio shows whether a
firm can meet its current debts comfort- 1303. is an extension of subcontracting,
ably? however, it involves using a business out-
A. return on sales side the home country.
A. outsourcing
B. inventory turnover
B. relocating
C. current ratio
C. locating
D. return on investment
D. offshoring
1299. Change in a business can have an impact 1304. This management function includes set-
on stakeholders ting standards for work, evaluating per-
A. No formances and solving problems that pre-
vent certain task from being completed.
B. Some
A. planning
C. Many
B. organizing
D. All C. leading
1300. Type of influence one has because oth- D. controlling
ers think he/she has their best interests
1305. This process deals with the ongoing
in mind.
process of setting performance standards,
A. identity influence measuring them, and comparing them for
future goals.
B. reward influence
A. Controlling
C. expert influence
B. Organizing
D. position influence
C. Directing
1301. Which of the following KPI’s would the D. Planning
strategy of “change in management style”
1306. An analysis that examines the political,
be appropriate to respond to (select all
economic, social, and technological factors
that apply)
in an organization’s environment.
A. Level of staff turnover
A. Competitor Analysis
B. Rate of staff absenteeism B. Regression Analysis
C. Percentage of Market Share C. SWOT Analysis
D. Rate of Productivity Growth D. PEST Analysis
1318. Most departments plan and pro- 1323. Which management function is de-
vide regular safety training, place posters scribed in the following situation:Christy
and materials in the workplace to remind Chen determines the type of workers she
workers to follow safety procedures, and needs, locates qualified applicants, selects
monitor work to identify and correct pos- those to be hired, and assigns the new
sible safety problems. hires to a work area
A. Manufacturing A. Directing
B. Planning B. Controlling
NARAYAN CHANGDER
C. Health C. Staffing
D. Human Resources D. Planning
1319. Using past data and trends to predict fu- 1324. Where does Marketing Occur?
ture demand A. Everyday by people, in places, with
A. Just in Time communication
B. Forecasting B. Marketing occurs wherever customers
are located
C. Automated Production Line
C. both of them
D. Microsoft Excel Skills
D. none of above
1320. The goods that a business has in stock
to sell are called 1325. What technological advancement has
made project management software acces-
A. extra
sible no matter where employees are lo-
B. products cated?
C. services A. Cloud computing
D. inventory B. Augmented reality
1321. What are supervisors and managers not C. Automation
usually responsible for in a company? D. Radio frequency identification
A. performing actual jobs in departments
1326. A widely used financial tool is
B. upholding the mission statement of the
A. policy
company
B. standard
C. providing guidance to employees
C. budget
D. none of above
D. goal
1322. New information not yet included in a
management information system can be 1327. Market research is
gathered by A. is the process of developing new prod-
A. conducting research ucts for the market by creating prototypes
and experimenting.
B. asking what-if questions
B. the process of collecting, analyzing
C. reviewing company records and reporting data related to a particular
D. asking employees market.
C. used to provide current or latest infor- 1333. Which of the following would be the
mation regarding activity in the market. most likely cause of customer complaints?
1331. Which category of roles does Sara the 1336. To plan successfully, managers need to
store manager use when she makes up the A. communicate unilaterally
weekly schedule for her employees? B. communicate effectively and solicit in-
A. Liaison volvement from others
B. Decisional C. communicate with other managers
C. Interpersonal D. write the plan down
D. Informational
1337. An information system that integrates
1332. innovation refers to the use or per- data from various departments to make
ception of a new product where it sits it available to help managers with day-to-
in the market and how it is perceived. day business operations is called a(n)
A. Product A. DSS system
B. Process B. ISP system
C. Positioning C. EIS system
D. Adaptive creativity D. MIS system
NARAYAN CHANGDER
of a business plan except conversation
A. Customer Analysis C. makes suggestions on how to resolve
B. Employee Responsibilities a dispute
C. Marketing Plan D. independent 3rd party offer advice to
D. Description of the Business disputing parties
1340. Which of the following is considered a 1345. A limitation of random sampling method
pre-sale touch point: is:
A. Advertising A. Data is likely to be skewed depending
upon who is interviewed.Note
B. Interaction with a salesperson
C. Shipping/Delivery B. More time-consuming than other meth-
ods.
D. Installation
C. There is no guarantee the sample will
1341. Which business strategy am I? Con- be representative.
cerned with stability and possible retrench-
D. none of above
ment. Seeks to retain current customers
without having to innovate or grow.
1346. Income minus costs
A. Reactor
A. profit
B. Differentiation
B. credit
C. Defender
C. motivation
D. Prospector
D. operations
1342. Actions and behaviors managers are ex-
pected to perform in an organization 1347. when managers are grouping related
A. Management tasks into departments or teams, they are
B. Planning
A. instructing employees about how to
C. Leading
spend their time
D. Managerial Roles
B. allocating the company’s resources
1343. A person or business that sells some- C. determining the organizational struc-
thing. ture
A. Limited liability company D. analyzing the external business envi-
B. Manufacturer ronment
1348. Which is one of Senges principles? 1353. People who start and run their own
A. Team learning business
1358. may happen when a business no 1363. Commercial trade between nations
longer has any work for an employee, through free market principles without
caused by factors such as a recession or regulation
relocation of the business. A. Export
A. Dismissal
B. Fair trade
B. Termination
C. Import
C. Retirement
D. Free trade
NARAYAN CHANGDER
D. Redundancy
1364. Which of the following is an example of
1359. The number of shares of stock to be is- a post-sale touch point:
sued by a corporation is determined by
A. The product itself
A. Common stockholders
B. Customer loyalty program
B. Preferred stockholders
C. Advertising
C. Company executives
D. Publicity
D. The board of directors
1365. Managers allow employees a great deal
1360. Brand promise connects to customers on
of control over their own work and do not
a(n) level.
supervise them closely if the managers be-
A. intellectual lieve that employees
B. social A. enjoy their work
C. logical B. dislike their work
D. emotional C. are having personal problems
1361. What type of utility exists when a food D. understand their work
processor converts peanuts to peanut but-
ter? 1366. How does organizing provide a sense of
security for employees?
A. Possession
A. They know exactly what is expected of
B. Time them
C. Place B. They do not have to duplicate work.
D. Form C. They know how their work supports
1362. Which of the following is a true state- company goals.
ment regarding a project champion: D. They do not have to report to anyone.
A. S/He is closely involved in the work of
1367. What must managers be able to do if
the project.
they want employees to understand the
B. S/He is the same person as the project business’s goals and be productive?
manager.
A. Listen carefully
C. S/He can mobilize the necessary re-
B. Communicate clearly
sources to get the project done.
D. S/He is usually a low-ranking em- C. Ask questions
ployee in the business. D. Obtain feedback
1368. Which secondary market research 1373. What management function involves
method is not considered a good source identifying qualified candidates to perform
for general-interest topics? the business’s work?
1369. A small-business manager who consid- 1374. Information system that combines and
ers how a one-person reduction in office summarizes ongoing transactions within
staff could impact the rest of his/her com- the company to provide top-level execu-
pany is demonstrating tives with information needed to make de-
A. technical skills. cisions affecting the goals and directions
of an organization.
B. interpersonal skills
A. executive information system
C. conceptual skills
B. web-hosting service
D. job-knowledge skills
C. VoIP
1370. a top-level manager who spends almost D. management information system
all of his or her time on management func-
tions and decisions that affect the entire 1375. Which business strategy am I? Re-
company sponds to the environment in an ad hoc
A. Management fashion, takes whatever actions that ap-
pear to be the most expedient at the time.
B. manager
A. Focus
C. supervisor
B. Prospector
D. executive
C. Reactor
1371. The role of finance is to D. Analyzer
A. Provide information for decision mak-
ing 1376. Which of the following college degrees
is an excellent foundation for a career in
B. Forecast what might happen in the fu- business:
ture
A. Fine arts
C. To motivate staff
B. Biology
D. To find out the stage of each product
within its life cycle C. Literature
D. Finance
1372. Which of the following is NOT a factor
that determines quality 1377. To make organizations more effec-
A. Durability tive, the mission and strategy must be
aligned with four organizational charac-
B. Consistency teristics:structure, systems, culture, and
C. Realiability ?
D. Managers A. Procedures
NARAYAN CHANGDER
B. Acquire, Bond, Communicate, Defend D. tracking
C. Ask, Behave, Communicate, Do
1384. The management function that deter-
D. Acquire, Behave, Comprehend, Deter- mines to what extent the business is ac-
mine complishing the goals is set out to reach in
1379. Public sector company is owned by the planning stage is
A. Government A. organizing
B. Group of 20 people B. planning
C. Indivuduals C. controlling
D. A company D. staffing
1380. When BlueLight, Inc. merged with a 1385. The Behavioural Approach follows
competitor, the managers strive to in- which type of Leadership
struct their employees on the best ways A. Autocratic
to transition. This is an example of how
B. Libertarianist
directing
C. Beurocratic
A. motivates employees.
D. Democratic
B. coordinates work and effort.
C. builds group dynamics. 1386. Lucy, who works for the Green Corpo-
ration, is responsible for handling special
D. initiates changes smoothly.
events and responding to requests for in-
1381. What kind of customer would ask “If I formation about the company. Lucy works
buy this product, how can I be sure it will in
do what you say it will”? A. professional selling.
A. Suspicious B. merchandising.
B. Eager C. marketing research.
C. Slow/Methodical D. marketing communications.
D. Domineering/Superior
1387. Luther Gullik classifies the function of
1382. MBO stands for? management as
A. Management by Goals A. POSDCORB.
B. Motivation of Objectives B. POSTCARD.
C. Management by Objectives C. POSDCORB..
D. Management by Outcomes D. POSDORBC
1388. Father of Principles of Management 1393. An organization which has strategic cor-
porate units in multiple countries that in-
A. Mary Parkett
teract both with the headquarters and
1398. Which of the following is NOT a compo- 1403. POLC stands for
nent of the production process? A. Planning, Organising, Learning, Con-
A. Creating products or services trasting
B. Growing products or services B. Planning, Organising, Learning, Con-
C. Manufacturing products or services trolling
D. Selling products or services C. Planning, Organising, Leading, Con-
trolling
1399. A business’s organizational structure
NARAYAN CHANGDER
D. Practicality, Organising, Learning,
can sometimes have a negative effect Contrasting
on customer relationship management be-
cause 1404. This measures an employee’s perfor-
A. the marketing department has the mance according to set standards. It is
most power. usually conducted at the end of a project,
contract or specific goal.
B. CEOs don’t like dealing with cus-
tomers. A. Self-appraisal
C. customers will only deal with one de- B. Summative
partment. C. Formative
D. different departments have different D. 360-degree
methods.
1405. Most of the operational planning in a
1400. Which is the ability to handle different business is the responsibility of supervi-
people and their different attitudes? sors
A. Adaptability A. True
B. Dependability B. False
C. Responsibility C. Wrong answer-don’t pick
D. Tolerance D. none of above
1401. There are normally fewer first-line man- 1406. A certain company values creativity and
agers than middle or top-level managers. encourages this trait among its employees,
A. Employees affecting how its brand promise is carried
out. This factor is called
B. Office supplies
A. advertising.
C. Equipment
B. corporate culture
D. Sales revenue
C. branding.
1402. Government regulations are generally D. brand awareness
designed to
A. create jobs for government workers 1407. Which of the following is not an advan-
tage to being in a partnership?
B. protect the public from harmful or un-
just actions A. Minimal government regulation
C. increase the number of political cam- B. Shared workload
paigns C. Unlimited liability
D. make people thinks before they vote D. Shared risk
1408. None of the other managerial functions C. Products can be expected to be safe
can be carried out effectively without for use
staffing because D. Products should last at least six
1418. These are the clearly defined targets 1423. efficient resource use is an advantage of
of a business in order to achieve its the organizational structure.
aims. They are often based on the SMART
A. Line-and-staff
acronym-specific, measurable, agreed, re-
alistic and time specific. B. matrix
A. Mission C. span-of-control
B. Goals D. bureaucratic
NARAYAN CHANGDER
C. Aims
1424. A computer-based system that stores,
D. Objectives
organizes, and provides information about
1419. According to the Business Video presen- a business
tations, which of the following is an impor- A. Management Information System
tant time period in the history of manage-
ment? B. What-If Analysis
A. Independent war C. Symptom Analysis
B. Industrial Revolution D. Computer Solutions
C. World War I
1425. The ability to consider alternatives by
D. World War II analyzing “what if” scenarios is a key ca-
1420. the use of computer programs to con- pability of a(n)
trol machine tools and related machinery A. DSS
in manufacturing of products.
B. ISP
A. CAD
C. EIS
B. CAM
C. advanced technology D. MIS
1428. Effective management planning should 1433. Which of the following is defined as ad-
be which of the following? vising or training a new company?
NARAYAN CHANGDER
sonal skills B. Three
A. Cognitive training C. Four
B. Off-the-job training D. One
C. Behavioural training
1445. Customer relationship management in-
D. On-the-job training creases sales and profits by increasing
1440. Which of the following can change the A. prices.
context of a word? B. product quality.
A. Eye-contact C. customer loyalty.
B. Volume D. competition.
C. Posture
1446. The ability to motivate individuals and
D. Emphasis groups to accomplish important goals is
1441. Katherine is determining the objectives called
for her company for the year. What func- A. leadership
tion of management is this? B. management
A. Planning C. influence
B. Leading D. initiative
C. Organizing
1447. The number of subordinates assigned to
D. Controlling a supervisor.
1442. The sector that provides intellectual, A. Staff Authority
knowledge-based activities to generate B. Centralized Authority
and share information, eg R & D, consul-
tancy services and scientific research. C. Span of Control
A. Primary D. Division of Labor
B. Secondary 1448. A performance management strategy in
C. Quaternary which an employee reflects on their own
performance.
D. Quinternary
A. Self-Evaluation
1443. A human resource manager who is re- B. Management by Objectives
quired to understand all of the major per-
sonnel functions and how they interact C. Appraisal
with other business functions. D. Employee Observation
1459. Kemper Corporation continuously up- 1464. A firm that has a centralized organiza-
dates the firewalls on its web site to pro- tion concentrates authority with
tect its customers’ personal information
A. individual contributors
from theft. Kemper’s action helps build
trust with its customers in relation to: B. line managers
A. calculation errors. C. middle managers
B. physical safety.
D. top Managers
C. product tampering.
NARAYAN CHANGDER
D. online security. 1465. Management theory that identifies the
most effective practices for organizing and
1460. Which of the following is NOT an exam- managing a business:
ple of a quality business?
A. administrative management
A. greeting customers
B. good working conditions for employ- B. behavioral management
ees C. organizing
C. not returning customer phone calls
D. classical management
D. a clean store
1461. Which of the following are driving 1466. The is how many employees are di-
forces? (According to the study design, se- rectly under the authority of a particular
lect all that apply) manager.
A. Managers A. Span of control
B. Time B. Delegation
C. Legislation C. De-layering
D. Technology
D. Hierarchy
E. Pursuit of Profit
1462. What is the 1st step in the Human Re- 1467. Which is not a drive in Lawrence and
source Audit Process? Nohria’s motivation theory?
A. Develop the audit questionnaire and A. Acquire
collect the data
B. Lead
B. Provide feedback and evaluation
C. Bond
C. Develop an action plan
D. Define the responsibilities of the hu- D. Comprehend/Learn
man resource department
1468. Branding includes all the things related
1463. The main difference between arbitration to the of your business.
and mediation is that
A. Look, sound, and feel
A. mediation applies to criminal cases.
B. Pictures, colors, and fonts
B. mediation involves a third party.
C. arbitration involves a judgment. C. Tone, words, and ideas
D. arbitration is a non-binding process. D. Look, tone, and feel
NARAYAN CHANGDER
in the long run it must satisfy the expecta- A. what are the company’s product qual-
tions of all three stakeholders. ity standards
A. HR Scorecard B. what is the company’s vision
B. HR Metrics C. how should the workload be dis-
C. Balanced Scorecard tributed
D. HR Dashboard D. how will the company compensate this
worker
1480. Henry Fayol is laid down
A. 12 Principles 1485. producing a one-off item specially de-
signed for the customer
B. 14 Techniques
A. mass customisation
C. 14 Principles
D. 15 Principles B. flow production
C. batch production
1481. Which of the following is NOT an activ-
ity associated with the controlling function D. job production
of management?
1486. Which type of sales promotion is a
A. Setting standards
punch card? Punch cards are a common ex-
B. Evaluating performance ample of customer relationship incentives.
C. Setting standards A. Free sample
D. Allowing for missed deadlines B. Voucher and Coupon
1482. Decentralised decision-making is ? C. Customer Loyalty Program
A. Managers make all decisions. D. Refund
B. Decision making being made after con-
sultation. 1487. Keri works as a public relations con-
sultant for a large corporation. She re-
C. Hierarchical structure of decision-
views issues and makes recommendations
making.
to managers. Keri has authority.
D. Giving free rein or a hands off style
A. functional
1483. What has revolutionized the way busi- B. divisional
nesses in many industries produce their
products? C. line
A. Computers D. staff
1488. What is the advantage for work test- 1493. The process of making sure work meets
ing? acceptable standards.
NARAYAN CHANGDER
A. Management Direction
1499. The amount owed to a business by its
customers is considered B. Management Style
A. accounts payable C. Decision Making
B. an asset D. Management Decision
C. capital 1505. How many levels of planning and man-
D. a liability agement are there?
A. 1
1500. When an employee has an obligation to
do an assigned task, the employee has B. 2
been given C. 3
A. responsibility D. 4
B. a goal
1506. An irate business customer yells at you
C. authority because of a billing error. What should
D. a procedure you do to demonstrate a customer-service
mindset in the following situation?
1501. The law that requires employees to pay
A. Make sure the mistake is corrected.
covered employees overtime pay at 1.5
times the regular rate of pay is the B. Blame the billing department.
A. Civil Rights Act C. Get as upset as the customer.
B. Workers’ Compensation Law D. Call the customer’s supervisor to com-
plain.
C. Fair Labor Standards Act
D. Occupational Safety and Health Act 1507. Projects are different from business op-
erations because business operations
1502. Which of following is not a management
function as given by H Fayol. A. are special ventures.
NARAYAN CHANGDER
C. commissions B. employee orientation
D. policies C. human resources management
11. Which one of the following are the func- D. job description
tions of personnel management?
16. What is external recruitment?
A. Planning, Organising, Staffing, Direct-
ing and Controlling A. Recruiting from outside the company
B. Planning, Organising, Coordinating, B. Recruiting from Asia
Budgeting and Controlling
C. Recruiting from current employees
C. Procurement, Development, Compen-
sation, Integration and Maintenance D. Recruiting from universiy
D. Perception, Development, Learning, 17. Which of the following is NOT one of the
Organisation and Behaviour Conflict Resolution Techniques?
12. Which of the following conflict resolution A. Comparing
techniques will generate the MOST lasting
solution? B. Smoothing
A. Forcing C. Forcing
B. Smoothing D. Withdrawal
C. Compromise
18. Core Function of all organization
D. Problem Solving
A. Human Resource
13. each and every activity of the HRM
B. Human Resource Management
will be a strategy to achieve the organisa-
tional Goal. C. Human Resource Development
A. HRIS D. none of above
B. HRM
19. Making a company smaller by eliminating
C. SHRM
staff positions
D. HRD
A. Outsourcing
14. Personality traits and personal abilities B. Off Shoring
such as personal habits and friendliness
are considered skills C. Downsizing
A. flexible D. Strategic Planning
20. Which of the following is a function of per- 25. What refers to the administrative special-
sonnel management? ization that focuses on hiring and develop-
ing employees to become more valuable to
NARAYAN CHANGDER
aging managers of an organisation
D. effective utilisation of an organisa- C. Schedule IX
tion’s people and their talent D. Schedule I
31. A list of a jobs human requirements that 37. A plan that shows how the various jobs in
is the requisite education skills personality a company relate to one another is a:
and so on, another product of job analysis A. benefit
A. job specifications B. delegate
B. job description C. organizational structure
C. job analysis D. job analysis
D. job enrichment 38. Which is NOT a hygiene factor?
32. A psychomotor test is BEST used for a/an A. Working conditions
B. relationship to supervisor
A. accountant C. Salary
B. cleaner D. profit-share scheme
C. receptionist
39. Which is not one of the major challenges
D. manager currently facing HR managers?
33. A pension plan is an example of a(n)? A. Motivating employees without pay
raises and promotions
A. Fringe benefit
B. Changing federal, state and local legal
B. Bonus check requirements
C. Commission C. Replacing “baby boomers” as they exit
D. Profit-sharing plan the workplace
34. The basic managerial skill(s) is(are) D. Adjusting benefit programs due to in-
creasing costs
A. To supervise
40. The following is concerned with develop-
B. To stimulate
ing a pool of candidates in line with the
C. To motivate human resources plan.
D. All of the above A. Development
35. Which is a more time consuming phe- B. Training
nomenon C. Recruitment
A. Recruitment D. All the above
42. Majority of the disputes in industries are 47. What does Just-In-Time production help
related to the problem of with?
NARAYAN CHANGDER
52. Which of the following is NOT a way to
C. Audio visual
motivate employees?
D. Case studies
A. pay them well
B. treat them fairly 58. In a re-engineering programme, when a
process changes so does the of the con-
C. recognize them for good work
cerned employee.
D. make all decisions for them
A. Designation
53. The changing role of HR manager doesn’t B. Job profile
include
C. Qualification
A. Employee Advocate
D. Job experience
B. Welfare Leader
C. Change Agent 59. HR department viewed as the specialists
in the areas that encompasses Human Re-
D. Change Champion source or people management.
54. determination of adequate and equitable A. Executive Role
remuneration of personnel for their contri- B. Audit Role
bution to organization’s objectives
C. Facilitator Role
A. Compensation to Personnel
D. Consultancy Role
B. Procurement of Personnel
C. Development of Personnel 60. An evaluation of the performance level of
employees against established standards
D. Record Keeping
A. job analysis
55. Life insurance, sick leave, and holiday pay
B. performance appraisal
are examples of
C. job specification
A. benefits
D. job description
B. employee contributions
C. pension plans 61. Which of the following aspects of human
resources would a business not be able to
D. profit sharing
outsource?
56. Each employee is given a set of ques- A. Training and development
tions.In answering this, he describes his
job, its operations, his duties andrespon- B. Payroll administration procedures
sibilities. C. Supervision of staff
A. Questionnaire Method D. Recruitment
62. What’s the 7th process of the Human Re- 68. A newly-hired employees often complete
source Management (HRM) process. an orientation program. Which of the fol-
lowing is is not part of an orientation pro-
B. organizing D. Distribution
C. staffing
70. The core purpose of HRM is
D. leading
A. Select the right person for the task
65. a questionnaire used to collect quantifiable
data concerning the duties and responsibil- B. satisfaction of employees
ities of various jobs C. safety of employees
A. workflow analysis
D. Make the efficient purpose of existing
B. Position Analysis Questionaire HR
C. Job analysis
71. Which is NOT part of a job description?
D. business process reeingineering
A. job title
66. Recruitment means
A. Total number of inquiries made B. tasks & responsibilities
73. The MOST common causes of conflict on D. Evaluate, Compenation, Planning, and
a project are schedules, project priorities, Training
and:
78. Which among the following are tasks of
A. Personality HR? (select 2)
B. Resources A. Accounting
C. Cost B. selling of products
D. Management C. Selection
NARAYAN CHANGDER
74. Demand for human resources and manage- D. Training
ment is created by
79. Lisa needs several waiters urgently to
A. Expansion of industry serve at an important function. To fill this
B. Shortage of labor temporary position, she should BEST use
C. Abundance of capital
D. none of above A. part time workers
B. expatriates
75. As a HR Manager what is the first step in
recruiting employees? C. word of mouth
83. To is to let other people share work- 89. Occurs when the job ceases or when the
loads and responsibilities. employer can no longer afford to employ
the worker.
94. All of the following are typical concerns of 99. Fill in the missing words:Human Resource
matrixed team members EXCEPT? management is the process of an or-
A. Wondering who will handle their eval- ganisation’s human resources for the pur-
uations pose of achieving the organisation’s goals.
NARAYAN CHANGDER
ing multiple projects D. hiring and firing
95. The complex network of interrelated activ- 100. People who provide specialty services to
ities in a MNE can be described in the fol- businesses on an hourly basis or by the
lowing structure: job:
A. Hierarchy A. interns
B. Heterarchy B. mentors
C. Autonomy C. freelancers
D. Entities D. coaches
96. What according to you is a more economi-
101. The Contingency Theory states that a
cal process (less expensive)?
leader’s effectiveness is contingent upon
A. Recruitment all but one of the following factors:
B. Selection A. Whether a leader is task-oriented
C. Depends on the Job Profile B. Whether a leader is goal-oriented
D. Could be either Recruitment or Selec- C. Whether a leader is relationship-
tion oriented
97. redesigning business processes to reduce D. How stressful the environment is
waste and increase performance
102. Support function that designs and imple-
A. workflow analysis ments company policies for managing em-
B. job enrichment ployees:
C. Position Analysis Questionaire A. Work Design
D. business process reeingineering B. HR manager
115. If labour supply exceeds labour demand, 120. What does a resource histogram show
HR needs can BEST be met by that a responsibility assignment matrix
A. succession planning does not?
B. redeploying surplus employees to A. Time
other areas of the organisation B. Activity
C. recruiting from the outside C. Interrelationships
D. replace those who leave with new em- D. The person in charge of each activity
NARAYAN CHANGDER
ployees
121. a workflow chart that shows the flow of
116. Which of the following is a benefit of em- inputs to and outputs from a particular job
ployee training? A. workflow analysis
A. Improves morale B. process chart
B. Helps people identify with organisa- C. job enlargement
tional goals D. job enrichment
C. Provides a good climate for learning,
growth and co-ordination 122. Which term refers to the process of veri-
fying certain information provided by a job
D. None of the above applicant
117. the vital aspect of HRM because the per- A. background check
formance of an individual in an organiza- B. compensation
tion is largely driven by the work atmo-
C. human resource management
sphere or work culture that prevails at the
workplace. D. performance appraisal
A. Performance Appraisals 123. A less experienced worker shadowing a
B. Maintaining Work Atmosphere more experienced one is an example of
C. Managing Disputes A. skills-based training
D. Develop Public Relations B. off the job training
C. on the job training
118. Which of the following is NOT a construc-
tive team role? D. external training
A. Information seeker 124. HRD process variable include
B. Recognition seeker A. Role clarity
C. Information giver B. Work planning
D. Gate Keeper C. Better communication
D. All of the above
119. Which type of organization is BEST
for managing complex projects involving 125. is the tool through which organiza-
cross-disciplinary efforts? tional development can be implemented
A. Projectized A. T & D
B. Functional B. HRM
C. Line C. Outsourcing
D. Matrix D. HR research
137. To demonstrate that the dismissal was 142. Which of the following is the outcome of
fair, the employer must be able to demon- job satisfaction?
strate that one of the following
A. High employee turnover
A. Inability to perform work even after
B. High productivity
sufficient training has been provided
C. Absenteeism
B. Continuous positive attitude at work,
which has a good impact on the employee D. All the above
or his work
NARAYAN CHANGDER
143. Companies often provide a form called
C. Willful damage to employer property
a(n) on which they ask potential em-
D. All answers are wrong ployees to list their work experience, edu-
cation, skills, and references
138. Directing is one of the important func-
tions of HRM which comes under Func- A. application
tion. B. job description
A. Managerial Function C. resume
B. Operative Function D. summary
C. Technical Function
144. A layoff is an example of a(n) sepa-
D. Behavioral Function
ration
139. The leadership of trade unions is not A. active
rooted in the class.
B. passive
A. working
C. involuntary
B. weaker
D. voluntary
C. middle
D. High 145. Part time and temporary workers who
are often used when full-time workers are
140. The assignment of an employee to an- on leave or during busy seasons.
other job in the small business that in-
volves the same level of responsibility and A. Human resource employees
authority as the employee’s current job. B. Contingent workers
A. Job Description C. Apprentice
B. Promotion D. Retirees
C. Transfer
146. Appraisals, 1 to 1’s and other achieve-
D. Discharge ment recognition programs. The oppor-
141. Dipu is paid by the hour. What does his tunity to achieve and secure job promo-
take home pay depend on? tions.fulfills which need:
A. How much time he has worked A. Esteem
B. How much output he has made B. Self actualisation
C. How many items he has sold C. Social
D. none of above D. Safety
158. the list of duties, responsibilities and re- 163. Which of the following issues tends to be
porting relationships well disguised?
A. job analyisis A. Territorial
B. job title B. Social
C. job desciription C. Political
D. job specification D. Economical
NARAYAN CHANGDER
159. Finding ways to reduce is a crucial re- 164. Human Resource refers to the in an
sponsibility of management. organisation
A. Stress A. raw materials
B. Dissatisfaction B. personnel
C. Uncertainty C. fixed assets
D. None of the above D. none of above
160. What theory proposes that employees’
165. In an addition to regular compensation,
efforts will lead to effective performance
are monetary incentives that an em-
and the employees will be rewarded for
ployee earns as a result of good perfor-
accomplishments?
mance.
A. Conditional reinforcement
A. Motivational techniques
B. Malsow’s Hierarchy
B. Financial reward
C. McGregor’s
C. Non financial reward
D. Expectancy
D. All the above
161. This is the right to make decisions about
assignments and how they will be accom- 166. Which of the following is not a tool and
plished. technique of the Plan Human Resource?
B. Leading B. Networking
168. The most basic or lowest-level need in 173. Which of the following is NOT a stage in
Maslow’s hierarchy of human motives in- the evolution of human resource manage-
cludes the need for: ment?
169. This is the most difficult challenge faced 174. Orientation and training of staff is a ma-
by modern HR professionals in the digital jor step in the cycle
world. A. recruitment
A. Possible replacement by Artificial intel- B. maintenance
ligence and loosing their jobs
C. termination
B. Too much low salary
D. employment
C. life challenges
D. None of the answers are correct 175. Rewards to employees include:-(select 3)
A. wages
170. an applicant faces several interviewers
who take turns in asking questions B. salaries or bonus
C. panel interview 176. How many steps are necessary for the
D. unstructured interview hiring process of a potential employee?
A. 10
171. HR department is an information
provider to raise awareness and inform B. 8
department and functional areas on change C. 6
in policy. D. 5
A. Service Role
177. Unemployment insurance is generally
B. Executive Role provided to employees who are unable to
C. Audit Role work as a result of
D. Facilitator Role A. Fate
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A. mentoring
B. job rotation 185. Who formed Bombay Millhands Associa-
C. coaching tion and in which year?
D. total quality management A. Sorabjee shapurjee Bengali in 1980
189. The first step in the planning process is 194. an employee’s movement to another po-
analyzing and it involves the following ex- sition but within the same rank or respon-
cept: sibility
B. Redesign the jobs 204. Who laid the foundation of HRM prac-
C. Reduce work hours tice?
NARAYAN CHANGDER
tives using their creativity
205. is a type of job training in which one
B. the intellectual potential of human be- employee teams up with another more ex-
ings is only partly used perienced employee to learn a job.
C. human beings will only achieve corpo- A. Mentoring
rate objectives if threatened with punish-
ment B. on-the-job-training
202. Means that no employee reports to more D. impacts only one department
than one supervisor at a time or for a par-
207. There are employee training meth-
ticular task.
ods.
A. Organization Chart
A. 4
B. Unity of Command
B. 5
C. Employee Empowerment
C. 6
D. Accountability
D. 7
203. BONUS:A Sampling method where the
batch of product is rated on a continuous 208. The following person has created the prin-
scale that shows how well the batch con- ciple of 8 hours work, 8 hours rest and 8
formed to ideal quality is called: hours sleep.
A. Tolerance Sampling A. Elton Mayo
B. Variable Sampling B. Flippo
C. Attribute Sampling C. Robert Owen
D. Special Cause Sampling D. Elliot Jacque’s
209. The rate at which people enter and leave 214. A job advertisement says “Only Chinese
employment in a business during a year. females should apply” for the job of a
Housekeeper. This criteria shows that the
219. BONUS:What percentage of the total dis- 224. the goal-oriented and integrated process
tribution is 3 sigma from the mean equal of planning, recruiting, developing, manag-
to? ing, and compensating employees
A. 68.25% A. job specifications
B. 95.46% B. job enlargement
C. 99.73% C. job analysis
D. 99.99966% D. talent management
NARAYAN CHANGDER
220. A type of job training in which one em- 225. Together pay and benefits are called
ployee teams up with another more expe- A. compensation
rienced employee to learn a job: B. profit sharing
A. delegating C. salary
B. interning D. wages
C. recruting
226. is the simple act of comparison &
D. mentoring learning for organisational improvement
221. Allocating challenging and stimulating re- A. Benchmarking
sponsibilities to employees. Employee de- B. Feedback
velopment plans to help employees reach
C. Ranking
their potential in the workplace. Relates
to which level of the hierarchy of needs. D. Job evaluation
A. Self actualisation 227. All of the following are forms of power
B. Physiological derived from the project manager’s posi-
tion except:
C. Social
A. Formal
D. Esteem
B. Reward
222. Which of the following is NOT a task of C. Penalty
the Human Resource Planning?
D. Expert
A. Recruitment
228. Management succession planning is
B. Retention sometimes called as:
C. Payment of wages or salaries A. Management hierarchy
D. Dismissal B. Executive succession
223. Which of the following is the first phase C. Fibonacci sequence
of HR activities for cross border M & A? D. None of the above.
A. Due diligence phase
229. What should be the strategy of HRM?
B. Pre-M & A phase
A. Making the long-term and short-term
C. Integration planning phase planning.
D. Implementation and assessment B. Planning the optimum level of man-
phase power.
C. Introducing training programes to per- 235. A project manager had a complex prob-
sonnel lem to solve and facilitated a team deci-
sion about what needed to be done. A
240. Which life insurance is very cheap for Em- 245. Breaking rules might lead to an employee
ployees? being fired or
A. Employee’s state insurance A. downsized
B. Group life insurance B. terminated
C. Individual life insurance. C. laid off
D. old age life insurance. D. praised
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246. The role of HR director is
241. The To-Complete Performance Index
(TCPI) is used to determine? A. solving the disputes
A. When the project would be complete B. Extension of plan
B. The feasibility of the project C. Administration
C. The risks in the project D. Training and development
D. The cost performance required to 247. What is part of the planning stage of HR
meet certain objectives management?
A. Working out profits
242. Quality-driven leadership leads to
B. Creating a wage analysis
A. unhappy employees
C. Conducting interviews
B. break down of the team
D. Figuring out how many staff I need for
C. employee layoffs the business and what each staff member
D. a competitive edge needs to do
243. What is the main purpose of human re- 248. The process by which managers design
source management? the components of a HRM system to be
consistent with each other, with other el-
A. to ensure people employed in an orga- ements of organizational architecture, and
nization are being used to the fullest po- with the organization’s strategy and goals
tential for achieving company goals and
objectives A. Strategic HR Management
B. Digital Dashboard
B. to pay wages
C. strategy based metrics
C. to build the nation
D. strategic management
D. to enable employees to work in a free
environment and protect their rights 249. The process of identifying the needs of
new employees, determining the jobs to
244. metrics that specifically focus on measur- be filled and the types of people needed
ing the activities that contribute to achiev- to fill them, and attracting suitable candi-
ing a company’s strategic aims dates for the jobs, is referred to as?
A. strategy based metrics A. Employment contract
B. strategic management B. Recruitment
C. corporate strategy C. Person specification
D. functional strategy D. Job description
250. Which of the following is the main objec- 255. The result of the translation of termina-
tive of HR planning in the organization? tion of employment due to something that
results in the termination of the rights and
259. an organizational strategy for how an or- 264. Employee’s general belief that their or-
ganization will compete in its business(es) ganisation values their contribution and
A. strategic plan cares about their well-being is called
B. vision statement A. Behaviour
C. competitive strategy B. Workplace misbehaviour
D. competitive advantage C. Organizational behaviour
260. Expansion, downsizing and staff D. Perceived organizational support
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turnover are factors affecting employ-
ment 265. Manpower planning consists of-
A. Operational A. determining the jobs to be done / iden-
B. Internal tifying the skills / estimating the exists
likely / filling up the requirements
C. External
B. identifying the skills
D. Financial
C. Estimating the turnover of employees
261. Which is the process of helping new em- likely to happen in near future
ployees adjust to a company?
D. none of above
A. training
B. recruitment 266. The function of human resource is
C. human resource management A. irrespective
D. orientation B. pervasive
262. If you hear a project manager saying to C. not essential
a customer “We all agree that this project
is important. Let’s not fight over a few D. none of above
thousand dollars, “ what conflict resolu-
267. the systematic shifting of employees
tion technique is the project manager try-
from one job to another
ing to use?
A. Smoothing A. job analysis
B. Problem Solving B. job description
C. Forcing C. job description
D. Compromising D. job rotation
263. This is the management process that con-
268. presents the manager with desktop
sists of all the activities involved in ac-
graphs and charts, and so a computerized
quiring, developing, and compensating the
picture of where the company stands on all
people who do the work of the small busi-
the metrics from the hr scorecard process
ness.
A. digital dashboard
A. Organizational Management
B. Industrial Management B. corporate strategy
C. Human Resources Management C. Mission statement
D. Authority Management D. competitive advantage
279. A wage is an amount of money paid to A. explain the atmosphere in which the
an employee on a(n) basis job applicant would work
A. hourly B. talk about the significance of working
B. weekly at a new business
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280. The process of helping new employees ad- questions
just to a company is called
285. The process of verifying certain informa-
A. coaching tion provided by a job applicant is called a
B. on-the-job training check
C. continuing education A. background
D. orientation B. credibility
C. personnel
281. Which tactic allows you to choose what
hours to work as long as they complete D. reference
their tasks?
286. With Internet technology, we have the
A. Job sharing capability to connect in real-time with peo-
B. Flextime plans plefromall over the world using a
C. Home based work A. corporate meeting
D. Compressed work week B. professional conference
C. skills seminar
282. An amount paid for a job position stated
on an annual basis is called a: D. webinar
289. What is the main objective of job evalua- 294. To look for people to hire and attract
tion? them to a business:
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300. A key benefit of a firm investing in train- C. Company sale forecat
ing is that D. Organizational hierarchy structure
A. production capacity is lowered
305. concerned with the obtaining of the
B. employees need more supervision
proper kind and number of personnel nec-
C. employee skills are enhanced essary to accomplish organizational goals
D. cash flow improves A. Procurement of Personnel
301. Project performance appraisals are differ- B. Development of Personnel
ent from team performance assessments C. Compensation to Personnel
in that project performance appraisals fo-
D. Maintaining Good Industrial Relation
cus on:
A. How an individual team member is per- 306. is the number of employees who
forming on the project leave an organization and are replaced
over time
B. An evaluation of the project teams ef-
fectiveness A. head count
C. A team-building effort B. substitution
D. Reducing the staff turnover C. rotation
D. turnover
302. Which term describes the process of ana-
lyzing and identifying the needs and avail- 307. Supervisors might use this to prevent
ability of HR required by an organization boredom, keep morale high and teach a va-
to meet its objectives? riety of work experiences
A. Recruitment and Selection A. job rotation
B. Human Resource management B. performance appraisal
C. HR Planning C. orientation
D. Strategic human resource manage- D. separation
ment
308. Which of the following is the output of
303. Which of the following is NOT one of the Human Resource Plan?
main objectives of HR management?
A. Enterprise Environmental Factors
A. Ensuring productivity
B. Role and Responsibility assignments
B. Implementation of policies and proce-
dures to ensure that the business is com- C. Organizational Process Audits
pliant with legislation D. Activity Resource Requirements
320. HR department will check other depart- 325. The following is (are) included in salary
ments and the organization as a whole to survey.
ensure all HR policies are being carried out A. Average salary
in accordance with the company HR policy.
B. Inflation indicators
A. Executive Role
C. Salary budget averages
B. Service Role
D. All of the above
C. Audit Role
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D. Facilitator Role 326. Efficient and effective utilization of a
number of individuals and can be used op-
321. Qualification, Experience, Training and timally to achieve organizational or com-
Certification will fall under the umbrella of pany goals are referred to as
A. Job Description A. Human Resource Management
B. Job Specification B. Job description
C. Job Evaluation C. Person specification
D. Job Monitoring D. Employment contract
322. Which of the following is not a part of Na- 327. BONUS:Which of the following is not true
tional Employment Standards (NES) under about TQM:
the Fair Work Act 2009?
A. States that everyone in the company is
A. Flexible working arrangements responsible for quality
B. Hours of work B. Applies to improvements in both pro-
C. Promotion cesses and in the results
D. Maternity leave C. Stresses constant process improve-
ment
323. are payments for labor or services
that are made on an hourly, daily, or per- D. Shifts the focus away from the product
unit basis. and looks at the underlying process
A. salaries 328. During project planning in a matrix or-
B. benefits ganization, the project manager deter-
mines that additional human resources are
C. Wages
needed. From whom would he request
D. stocks these resources?
324. A job analysis results in two written A. Project manager
statements. Theses statements are: B. Functional manager
A. human resource inventories and affir- C. Team
mative action statement
D. Project sponsor
B. labor supply assessment and labor de-
mand assessment 329. Which of the following best describes Hu-
C. job description and job specification man Resource?
331. A process of self-evaluation and evalua- 336. The most important role of the project
tions by a manager, peers, direct reports, sponsor is to:
and possibly customers. A. Manage and resolve conflicts between
the team and upper management
A. written essay
B. Provide and protect the project’s finan-
B. 360-degree Feedback
cial resources
C. multi person
C. Provide and project the project’s hu-
D. MBO man resources
332. Which of the following terms refers to D. Balance the project’s constraints re-
training and evaluating of employees? garding time, scope, and cost
A. hiring and firing 337. What is the FINAL step in the appraisal
B. employee orientation process?
A. Discussing the appraisal with the em-
C. human resources management
ployee
D. job description
B. Examining the work performance of
333. Which of the following is a challenge the employee
faced by human resource managers in the C. Appraising the work performance of
modern era? the employee
A. Lack of diversity D. Communicating the performance crite-
B. Resistance to change ria to the employee
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B. Human Resource Planning 346. How has HRM become one of the highly
C. Human Capital Management focused jobs?
D. Human Resource Management A. It focuses on obtaining as well as main-
taining a satisfied workforce.
341. HRP is
B. It results in maximum output with the
A. Human Resource Performance increased customer satisfaction.
B. Human Recruitment Planning C. It promotes group satisfaction with in-
C. Human Resource Planning dividual development.
D. Human Resource Protection D. Optimum utilization of manpower by
motivation and improving efficiency.
342. This is an opportunity to learn about the
causes of employee turnover. 347. The activity that presents a prime oppor-
A. Exit Interview tunity to expand the knowledge base of
all employees is
B. Discharge Interview
A. promotion
C. Layoff Interview
B. workplace training
D. Employment Interview
C. retention
343. The termination technique where there is D. union participation
no longer a position for an employee is
called 348. The final process of a job analysis is the
A. redundancy-voluntary preparation of two statements, namely,
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B. Loyalty to the company 366. This qualitative approach avails of the
C. Always on-time attendance opinion of department managers on their
future staffing needs.
D. Performance of one department within
A. Statistical approach
the company
B. Judgmental approach
361. The status give to an employee based on
C. Both statistical and judgmental ap-
rank or length of service is called
proaches
A. longevity D. None of the above
B. seniority
367. Which of the following is NOT one of the
C. priority Five Types of Power?
D. superiority A. Legitimate
373. Type of pay system where the wage is 378. Which is an internal method of recruit-
based on the number of items and em- ment?
ployee produces in day. A. Job centre
A. Produce pay B. Notice board
B. Piecework C. Newspaper
C. Salary D. Testing
D. Bonus plan 379. On-boarding is associated with
374. Which of the following refers to how A. Career Planning
much a job pays and the benefits offered? B. Induction
A. minimum wage C. Relocation assistance
B. compensation D. formal training
C. promotion 380. Organisations of the 21st century require
D. wage
A. effective production of new products
375. The following type of recruitment process
or services
is said to be a costly affair.
B. a skillful and flexible workforce
A. Internal recruitment
C. effective selections tools and models
B. External recruitment
to secure staff
C. Cost remains same for both types D. a rational and ‘scientific management’
D. none of above approach to managing people
381. What are the disadvantages for workers 386. Type of pay plan where an employee re-
at work? ceives a percentage of their sales.
A. They will earn less than full-time work- A. salary
ers B. piece rate
B. They may be paid a higher rate than C. bonus
full-time workers
D. commission
C. Job security and other working condi-
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tions are higher than full-time workers 387. Who was Abraham Maslow?
D. Employees may be required to work A. Teacher
very flexible day periods during slower pe- B. Philosopher
riods
C. Human Resource Manager
382. Which of the following is not a recruit- D. Physiologist
ment methods used by HRM to recruit
qualified employees 388. Human Resource Management involves
the functions:
A. Internal recruitment
A. planning, controlling
B. External recruitment
B. planning, organising, staffing, leading
C. Non of the above and controlling
D. none of above C. marketing, staffing and leading
D. staffing, organising and promoting
383. Every action of hrm is directed towards
the accomplishment of 389. McClelland’s Three need Theory states
A. Targets that employees are motivated by all but
one of the following:
B. HRM goals
A. Acceptance
C. organizational goal
B. Achievement
D. none of the above
C. Affiliation
384. The scope of HRM doesn’t include D. Power
A. Separation 390. . In today’s competitive market condition
B. Outsourcing HR department needs to act as to the
management
C. Promotion
A. Controller
D. Market entry
B. friend
385. Individual who make up the workforce of C. Customer
an organization.
D. Business partner
A. Human Resource
391. Offering an employee the opportunity to
B. Human Resource Management
participate in a group health insurance plan
C. Human Resource Development is an example of a:
D. none of above A. wage
393. Which of the following is NOT considered B. your benefits package will meet the
as a compensation? needs of your growing workforce
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D. Goals 408. Manpower planning takes into account
staffing needs in terms of
403. Syakil, a manager, delegates the author- A. Quantity and nothing else
ity for a project to Lee, her subordinate.
Consuela is most likely involved in which B. Quantity and quality
function of the management process? C. closeness of the work place and home
A. staffing
B. organizing D. none of above
C. motivating 409. John is paid piece rates. What does this
D. leading mean?
A. He is paid according to how much time
404. What can happen if the employees of is worked
the new business are unhappy and unmo-
tivated? B. He is paid according to how much out-
put is made
A. The business could make more money.
C. He is paid according to how many
B. The business could lose money and items are sold
fail.
D. none of above
C. The business could make customers
happy. 410. An effective performance appraisal sys-
D. The business could borrow more tem should do all of the following EXCEPT
money.
A. identify and correct employees’ weak-
405. Induction is viewed as ness
A. Feel at home B. reinforce employees’ strengths
B. Belongingness C. emphasise employees’ personality
C. Socializing process characteristics
D. All the above D. plan work and set expectations
406. Which of the given options below the 411. Which of the following is an evaluation
forecasting technique used? of how well an employee is doing?
A. Estimation A. recruitment
B. Rules of thumb B. compensation
C. Staffing projections C. group training
D. All of the above D. performance appraisal
A. The team understands the project and 417. Which of the following leadership traits
their roles is MOST important for a project man-
B. The team begins to do the work ager?
421. Workforce planning involves all the fol- B. get a list of referees
lowingexcept C. achieve person-organisation fit
A. organizing the training of staff
D. confirm the age and race of the appli-
B. orecasting future personnel require- cant
ments
C. examining production plans in a fac- 426. Which of the following would be the most
tory effective training method to use for an em-
ployee who needs to learn about the latest
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D. preparing and maintainingpersonnel technology trends for today’s modern of-
records fice?
422. A(n) gives an employee a higher- A. on-the-job training
level job with more authority, responsibil- B. coaching
ity, and pay
C. mentoring
A. evaluation
D. conference or seminar
B. raise
C. promotion 427. Which stage of human resource manage-
D. transfer ment is characterized by the use of person-
nel specialists?
423. An agreement between the worker and A. Modern Stage
the entrepreneur orally and or in writing,
either for a certain time or for an indefinite B. Transformational Stage
period of time which contains the terms of C. Traditional Stage
work, rights, and obligations referred to
D. Pre-Industrial Revolution Stage
as?
A. Employment Contract 428. A collection of tasks and responsibilities
B. Labor turnover that an employee is responsible to conduct
is a:
C. Training
A. job
D. Selection
B. job description
424. an advantage over competitors gained by
C. job analysis
offering greater customer value, either by
having lower prices or providing more ben- D. duties and task list
efits that justify higher prices
429. When was The art and science of man-
A. strategic management
power management has developed and it
B. competitive advantage was began to be recognized in the Philip-
C. Human Resource Metrics pines are the science of administering peo-
ple at work.
D. corporate strategy
A. 1950
425. An important purpose of a selection inter-
B. early 1950’s
view is to
A. fill up the information in an application C. 1960
form D. none of above
430. the process of attracting applicants qual- 435. A detailed outline of the duties, qualifica-
ified to occupy vacant positions tions, and conditions required to do a spe-
cific job is called a
440. types of recruiting sources are 445. movement to a higher level or position
A. Internet sources A. demotion
B. Internal sources B. promotion
C. Employee referrals C. transfer
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ees, this is called:
A. Social
A. Training
B. Individual
B. Recruiting
C. Employment
C. Interviewing
D. old age
D. Compensation
447. Job Specification is a statement of
442. The process of collecting and analyzing in- A. Minimum qualification required for a
formation to determinethetrainingrequire- job
mentsthat would enable atarget groupof B. Technical job requirement
employees to meet orexceed the perfor-
mancerequirements of their roles within C. Machines to be used
the organization is called a D. None of these
A. job organization 448. You must treat your employees with re-
B. job description spect and dignity-Quoted by
C. needs assessment A. Dhirubai Ambani
451. Person-job fit could BEST be defined as: 456. There are HRM process.
A. employee satisfaction with the work, A. 8
461. Which of the following is an illegal ques- 466. HRM can be most comprehensively define
tion that should NOT be asked of a job ap- as a series of activities focused on
plicant?
A. working towards strong communica-
A. Why are you the best candidate for this tion with staff
position? B. obtaining, training and maintaining an
B. What is your greatest strength? effective workforce
C. Are you married? C. strong leadership
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D. Do you have questions for us? D. strategic planning
462. If hygiene factors are missing 467. The following are reasons why employ-
ees resign except:
A. employees become motivated
A. Misconduct
B. employees become dissatisfied
B. Migrating abroad
C. employees start to complain
C. Poor health
D. employees will do their best to achieve
the goals D. Accepting a job elsewhere
465. employees whose services are needed 470. It ensures that the right people will be in
for a specific period only the right job at the right time.
A. permanent A. Human resource process
B. project B. Human resource planning
C. casual C. Organizational planning
D. term D. None of the above
471. Employees can derive satisfaction from 476. What is the need for Human Resource
their work through the following non- Planning?
financial factors
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zation, individual employees and employ-
D. Gaming
ees tasks to determine what kinds of train-
482. Which of the following benefits has not ing, if any are necessary
been provided under the Employee’s State A. Training
Insurance Act, of 1948? B. Training Needs Assessment
A. Sickness Benefit C. Work Environment
B. Unemployment Allowance D. Readiness for Training answer
C. Children’s Allowance
488. Which is NOT considered compensation?
D. Disablement Benefit
A. Salary
483. Managers subscribing to assumptions B. Company car
attempt to structure, control and closely C. Wage
supervise their employees.
D. Benefits
A. Theory ‘X’
B. Theory ‘Y’ 489. A drawing that shows the structure of
an organization, major job classifications,
C. Both Theory ‘X’ and Theory ‘Y’ and the reporting relationships among the
D. Neither Theory ‘X’ nor Theory ‘Y organization’s personnel.
A. Unity of Command
484. Human resource management started its
origin in the century B. Organization Chart
C. Employee Empowerment
A. 18th century
D. Accountability
B. 19th century
C. 20th century 490. When HR management executives partic-
ipate in a company’s long-range planning
D. recent origin efforts, they are taking part in
485. Employers are required to provide full- A. strategic management.
time employees with B. marketing.
A. pensions C. budgeting
B. holiday leave D. financial analysis.
C. sick leave
491. What are the steps in Human Resource
D. health insurance Planing
A. Developing strategies for addressing 497. What does the acronym AMO stand for?
supply and demand Issues or (Bridging A. ability, mobility, operation
the gap)
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to work somewhere until they decide it’s
time to move on C. Safety
D. an ongoing decrease in productivity D. Self Actualization
over time
509. The release of an employee from the com-
504. The development and implementation of pany due to inappropriate work behavior.
systems in an organization for attract-
A. Job Description
ing, developing and retaining a high-
performing workforce is the definition for B. Transfer
A. Culture Building C. Promotion
B. Human Resource Management D. Discharge
C. Human Resource Manager 510. Management has requested that you cre-
D. Recruitment Process ate a chart depicting all of the project re-
source needs and the associated activities.
505. The following concept is developed on Management is looking for which type of
unitarism, individualism, high commitment chart?
and strategic alignment. A. A roles chart
A. Personnel Management B. A roles matrix
B. Human Resource Management C. A roles and responsibilities matrix
C. Industrial Relations D. A Gantt chart
D. Personnel Administration
511. When a human resources department
506. A specific work activity an employee uses interactive computer simulations to
performs-such as answering the telephone help employees learn how to do their jobs,
or making photocopies of reports-is called it is using technology for purposes.
a A. training
A. job B. hiring
B. task C. compliance
C. human resource D. evaluation
D. function 512. Unit labor cost is computed by dividing:
507. Which of these the processes is used for A. the total cost of workers by their aver-
helping new employees adjust to a com- age levels of output.
pany? B. the total level of output by the total
A. training cost of workers.
C. the average level of output by the av- 517. KSAT means knowledge, skills, aptitude
erage cost of workers. and
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528. Jobs are compensated on the basis of
C. 35
A. Job analysis
D. 50
B. Job worth
523. New approach to managing people in any C. Job specification
organization.
D. Job description
A. Human Resource
B. Human Resource Management 529. A key HR role in the firm will be multidis-
ciplinary consulting around
C. Human Resource Development
A. Individual
D. none of above
B. Team
524. What are the advantages for the busi-
C. Business unit
ness?
D. All of the above
A. Practicing Independence
B. Opening a Job 530. Performance appraisal means evaluating
an employees performance relative to
C. All Advantages Are Our Absolute
D. All answers are correct A. Establishing goods
B. Fellow employees
525. . Under the workmen’s compensation
act, 1923 employer shall not be liable to C. Job description requirements
pay compensation in respect of any injury D. Performance standards
which does not result in the total or partial
disablement of the workman for a period 531. HRD Does not include
exceeding days. A. Career Planning
A. 7 B. Succession Planning
B. 3 C. Managerial Planning
C. 5 D. MBO
D. 2
532. The following factor would be relatively
526. Appraising employee performances help low if supply of labour is higher than de-
you with deciding: mand.
A. Health plans A. production
B. Scheduling B. labour cost
C. Promotions C. wage
D. Team compensation D. all of the above
533. Which of the following is not a step to 538. What kind of chart is being used to illus-
establish pay rates? trate scheduling?
543. Selection into the Army as an officer re- 548. Which of the Options would best describe
quires various tests to ascertain each can- External Recruitment. 1.Placement Agen-
didate’s suitability to be an officer, which cies, 2. Employee Referrals, 3. Job Fairs.
selection test-best determines the talents, 4. Promotions.
personality and attributes of the candidate
A. 2 & 3
for the role of officer in the Army?
B. 1 & 3
A. Specific ability tests
B. Aptitude tests C. 1, 2 & 3
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C. Cognitive tests D. All of the Above
D. Psychological tests 549. A business’s human resources depart-
544. The advancement of an employee within ment is responsible for coordinating the
the small business to a position with more for employees.
authority and responsibility. A. purchase orders
A. Job Description B. information systems
B. Transfer C. sales promotions
C. Promotion D. performance evaluations
D. Discharge
550. A salary amount which enables the indi-
545. job analysis is also known as vidual to have food shelter, clothing etc.
A. job design fulfills which need:
B. job performance A. Self actualisation
C. work design B. Physiological
D. work analysis C. Social
546. Who are the individuals responsible for D. Safety
supervising and directing a group of em-
ployees to perform tasks (that are directly 551. Below is the non-equity modes of foreign
related to the creation and delivery of a operation EXCEPT:
company’s products or services) A. Joint Ventures
A. Boss
B. Subcontracting
B. Line Manager
C. Licensing
C. Assembly Line
D. Management contracts
D. HR Manager
552. . When was the government of India for-
547. Which measures are prescribed under
mulated an All India Scheme for Workers
labour laws?
education?
A. Voluntary
A. 1957
B. State Government
B. 1918
C. Statutory
C. 1931
D. Trade unions. Which measures are
prescribed under labour laws? D. 1975
553. This law was passed to promote the em- 558. Actively looking for qualified candidates
ployment of people over the age of 40 to fill a job is called
based on their ability rather than their
563. A strategy that determines the means for 565. Which of the following is NOT a task of
utilizing resources in the various functional a Human Resource Manager:
areas to reach the organization’s goals
A. Health, safety and employee welfare
A. Corporate Strategy
B. Recruitment and selection
B. Mission Statement
C. Strategic Management C. Performance appraisal
NARAYAN CHANGDER
564. Joe worked the following hours this 566. In job-evaluation the Key Jobs are desig-
month:Week 1-25 hours; Week 2-40 nated as ones
hours; Week 3-15 hours; Week 4-10
hours. If Joe is paid $12.15 per hour, how A. Which are more in number in the or-
much did he earn this month? ganisation.
A. $972.00 B. Which are most important for the sur-
B. $1, 080.00 vival of the organisation
8. When you put money into your checking 13. From the following, what is the essen-
account, you will fill out a tial for any organisation to be called as a
Bank?
A. check stub
A. accepting for the purpose of lending or
B. check register investing of deposits
C. signature card B. accepting deposits, which are re-
payable on demand or otherwise
D. deposit slip
C. Permitted by RBI
9. What is a check that appears on your bank D. included in the Second Schedule of Re-
statement called? serve Bank of India Act, 1934
A. outstanding check 14. Why does the United States Government
B. cleared check issues savings bonds?
B. electronic financial transitioning 16. Which is the right of owner of hire pur-
chase? i. To forfeit the depositii. To re-
C. automated teller machine
possess the goodsiii. To claim damages for
D. electronic funds transfer any loss sufferediv. All of above
A. i A. bond
B. ii B. safe-deposit box
C. iii C. stock
D. iv D. savings account
17. Was established in 1913 and is the cen-
22. Are documents that function as cash but
tral bank of the United States. (multi-
can be replaced if lost or stolen
answers)
NARAYAN CHANGDER
A. Certified checks
A. The Federal Reserve Bank
B. The First Bank B. Cashier’s checks
18. Beyonce wanted to buy a hot tub and bor- 23. What is the prearranged agreement called
rows $7, 400 from a bank with an interest that an individual can have with a bank to-
rate of 10.5% SIMPLE interest. If she is transfer funds from your savings account
able to pay it back in 1/4 of a year how to your checking account if the checkingac-
much does she have to pay back total? count does not have enough funds to
pay an amount that is debited against
A. $7, 594.25
yourchecking account
B. $7710.80
A. balance draft
C. $194.25
B. bad check insurance
D. $26, 825.00
C. interest protection
19. Money you take out of your bank account
D. overdraft protection
A. withdrawal
B. deposit slip 24. Services offered by Retail Banking include
C. service charge
A. Savings & Transactional accounts
D. deposit
B. mortgages & personal loans
20. A point is a value equal to of a mort-
gage loan. C. Debit cards & Credit cards
26. A machine that allows individuals to com- 31. A merchant bank can help an organization
plete certain transactions from machine specifically in promotion functions
without human assistance
37. Which one of the below is not a service A. They have limited operating hours dur-
provided by postal Bank of India ing the day.
A. Kisan vikas Patra B. They sometimes offer free services.
B. Issue of national saving certificate C. They charge high fees.
C. Money transfer
NARAYAN CHANGDER
D. They delay when you can access your
D. mutual Funds cash.
38. The Bank Secrecy Act of 1970 re-
quires U.S. financial institutions to assist 43. Checking account, debit cards, automatic
U.S.government agencies to: withdrawal, and online payments are ex-
A. set interest rates amples of
B. detect and prevent money laundering A. Savings Services
C. audit customer accounts B. Payment Services
D. audit financial institutions
C. Loan Options
39. What is a check that does not appear on
the bank statement called? D. Investment Advice
A. good check
44. What is a CREDIT UNION?
B. outstanding check
C. cleared check A. A nonprofit financial institution that is
owned by its members and organized for
D. bad check their benefit.
40. Small Savings Scheme like national sav- B. a type of short-term borrowing where
ings certificates, Public Provident Fund, a lender will extend high-interest credit
Monthly Income Schemes are popular based on a borrower’s income and credit
among the salaried people. Which finan- profile
cial institutions manage these schemes?
A. Public sector banks C. moving a balance from one credit card
account to another
B. Commercial banks
C. Post offices D. none of above
D. Co-operative banks
45. All of these are required to open a bank
E. None of these account except
41. is the process of paying checks and A. Valid Photo ID for proof of age / iden-
other payments among different banks. tity
A. Investing
B. Social Security Card
B. Clearing
C. Depositing C. Money to open the account
D. Loaning D. A job
46. Which non-deposit institution makes loans 51. Which two government agencies insure
based on the value of some tangible object, money in accounts at banks and credit
such as jewelry or electronics? unions? Select both agencies.
56. Account that lets you save money 61. Examples of these types of banks are
Wells Fargo, Chase, and Regions
A. minimum balance
A. commercial banks
B. checking account
B. credit unions
C. interest
C. charters
D. savings account
D. none of above
57. Last year, First National Bank of Spring- 62. A blank endorsement on a check:
NARAYAN CHANGDER
field paid $5.1 million in interest to depos-
A. Has no effect on the check
itors; it collected $7.8 million in interest
from loans. Calculate the spread. B. Cancels the check
A. $12.9 million C. Creates a check that can be cashed by
anyone
B. $2.7 million
D. Restricts the use of the check
C. $5.1 million
63. In which of the following case bank auditor
D. $3.8 million is considered as disqualified?
58. Which savings account will earn you the A. A body corporate other than LLP
least money? B. Limited Liability Partnership
A. One that compounds interest daily. C. An individual who is a qualified CA
B. One that earns simple interest D. Partnership Firm
monthly. 64. Allows customers to pay for purchases di-
C. One that earns simple interest daily. rectly from their checking account.
D. One that compounds interest monthly. A. Credit card
B. Debit card
59. The deposits for a fixed term can be de-
C. Savings account
posited in account
D. Deposit
A. Saving account
65. Direct deposit typically refers to your
B. Current account
sending your electronically to your
C. Recurring deposit account bank account.
D. Term or fixed deposit account A. employer, bills
B. parents, allowance
60. Writing a check is more secure than cash
in all the circumstances EXCEPT C. employer, paycheck
D. state government, taxes
A. it is safer to mail cash for a bill since
someone could steal the check and cash it 66. Where do Banks get the money they use
B. some bills cannot be paid with cash to loan out to others?
A. The Government
C. someone can steal your cash and you
would be out that amount B. The Federal Reserve
D. you have proof of payment with a C. Other Banks
check D. The Savings of Depositers
67. a request made to a financial institution to 71. Which of the following concept is used for
cancel a check or payment that has not yet islamic banking?
been processed
76. The tools and strategies the Federal Re- 81. Stock prices are
serve uses to stabilize the economy is A. relatively stable trending upward at a
called? steady pace.
A. Fiscal Policy B. relatively stable trending downward at
B. Monetary Policy a moderate rate.
C. Tight Money C. extremely volatile (suddenly changed
in a short period of time)
D. Easy Money
NARAYAN CHANGDER
D. unstable trending downward at a mod-
77. Individuals who you financially support in erate rate.
your household are:
82. What is a disadvantage of using a debit
A. dependents card?
B. heirs A. you could forget to put the transaction
C. tax shelters in your register and have an inaccurate
balance
D. exemptions
B. if someone steals your card they could
78. What is the number of electoral votes for steal all of your money
each state based on?
C. you could go into debt by purchasing
A. Population more than you can afford
B. Congressional Representation D. there are no disadvantages
C. Number of registered voters in the 83. A prospectus tells you
state
A. if you have a liquid investment
D. How long that state has been part of
B. how well your investment is perform-
the United States.
ing
79. If a company is already in liquidity crunch C. whether or not you need a financial in-
and flotation costs of the issue would be termediary
high. What kind of instrument will be ap-
D. if you need a hedge fund
points for the money market.
A. Treasury Bill 84. As a property of money, means that
money must maintain its value over time
B. Commercial Paper in order to be widely accepted.
C. COD A. stable
D. Commercial Bills B. portable
80. What does a Checking Account Number C. durable
identify? D. recognized
A. A particular check
85. Financial markets promote greater eco-
B. The primary identifier for ownership of nomic efficiency by channeling funds from
an account to
C. What bank the account is with A. investors; savers
D. What date the check was written B. borrowers; savers
C. savers; borrowers 91. Business that keeps your money safe until
D. savers; lenders you need it.
89. The type of account where any number 94. If there is an issue with your bank state-
of transactions can be made inappropriate ment or account balance, who should you
day with bank is contact to resolve the issue?
A. Savings Bank account A. The local police station
B. Recurring deposit account B. Your bank
C. Current account C. The CFPB
D. Fixed deposit account D. All of the above
90. Used to withdraw money from an ATM.
95. Which of the following services would
Does not have all the functions of a debit
LEAST likely be offered online by a bank?
card.
A. Debit Card A. Safety deposit boxes
96. a request for a financial institution to A. The temporary giving of money or prop-
refuse to honor a check you wrote or a erty to another person
check that has been lost or stolen, as long
B. To assist small and medium sized en-
as the check has not cleared your account
terprises (SMEs) which have viable busi-
and already been paid
nesses
A. stop-payment order
C. The legal status of a borrower
B. cashier check
D. Non-cancellable contractual agree-
NARAYAN CHANGDER
C. certified check ment made between a lessor and a lessee
D. none of above
101. Which type of loans have less prone to
97. is a product offered by banks and credit the risk of becoming NPA
unions that offers an interest rate pre- A. Retail loans
mium in exchange for the customer agree-
ing to leave a lump-sum deposit untouched B. Whole sale loans
for a predetermined period of time. C. Gold loans
A. Checking Account D. Mortage loans
B. Savings Account
102. Suppose you own 100 shares of stock in
C. Mutual Funds
a company, and each share is worth $120.
D. Certificate of Deposit A 2-for-1 split would leave you with
98. You bought a stock on January 1. At the A. 100 shares worth $120 each
end of the year, why might you analyze B. 100 shares worth $240 each
published data from the S & P 500?
C. 200 shares worth $60 each
A. To see whether the stock has just split.
D. 50 shares worth $240 each
B. To find out how the stock performed
that year 103. Which bank is called as “ Mother bank of
C. To decide whether to switch to the India “
Dow next year. A. Canada bank
D. To determine whether bonds are earn-
B. Corporation bank
ing more than stocks.
C. State bank of India
99. High interest rates might purchasing
a house or car but at the same time high D. Reserve Bank of India
interest rates might saving.
104. accepts deposits from people and
A. discourage; encourage businesses and uses them to finance their
B. discourage; discourage business.
105. You can use your ATM card with no fees 110. are interactive bank kiosks that pro-
at any teller machine displaying the same vide customers all services except cash-
logo transactions without actual bank tellers.
115. Bank account used by depositors to accu- 121. Put money in.
mulate money for future use.
A. withdraw
A. Savings account
B. cheque
B. Checking account
C. Mutual funds account C. deposit
NARAYAN CHANGDER
122. A/an account is meant for transac-
viduals by insuring bank deposits? tions. You use it for paying bills and day
A. FDIC to day expenses
B. FSA A. Checking Account
C. FIS B. Savings Account
D. LPM
C. Money Market Account
117. Which type of bank account is best for
D. Certificate of Deposit
everyday transactions?
A. Certificate of Deposit 123. Money or other property that is turned
B. Money Market Account over to a bank to manage for a customer
is said to be held in
C. Savings Account
D. Checking Account A. reserve
B. 15 C. Money Market
C. 12 D. Debit Card
D. 6
125. a sum paid or charged for the use of
120. A check written by the bank on its own money or for borrowing money
funds. SECURE!
A. Interest
A. Cashiers Check
B. Credit cards
B. Promissory Note
C. Canceled Check C. Funds
D. None of the above D. none of above
126. A merchant accepts debit cards to pay for C. providing public goods
purchases with D. selling resources
137. Which one of the following is a title typ- 142. A check that is issued and guaranteed by
ically held by a bank officer? a bank
A. bookkeeper A. Certified checks
B. controller B. Cashier’s checks
C. marketing coordinator
C. Money orders
D. job analyst
D. Traveler’s checks
NARAYAN CHANGDER
138. Payment made for the use of borrowed
money is called 143. Typical e-banking services allow cus-
tomers to do all of the following EXCPET
A. Financial Institution
B. Creditors A. obtain cash
NARAYAN CHANGDER
158. The banks which perform function of ac- C. 16th century
cepting and lending loans are known as
D. 10th century
banks
A. Commercial Banks 164. A stock is
B. Development Banks A. A type of debt investment that acts like
C. Regional Rural Banks a loan.
D. Cooperative Banks B. A type of investment that invests in a
mix of different types of investments.
159. Financial institution that does not accept
deposits. C. A share of ownership in a company.
A. Nondepository institution D. A type of savings account that pays in-
terest based on current interest rates in
B. Depository institution
the money market.
C. Finance company
D. Securities firm 165. Which of the following statement is
false?
160. is a type of software to prepare in-
A. LFAR generally prepared in question-
come tax forms.
naire form
A. Quicken
B. LFAR is a substitute for statutory audit
B. Excel report
C. Turbo tax C. LFAR stands for Long Form Audit Re-
D. Database port
161. What are two services available on most D. Statutory auditor should carefully read
online and mobile banking platforms? Se- the LFAR
lect both services.
166. What fees do you have to consider when
A. Stock trading you open a bank account?
B. Direct deposit A. interest, commission, maintenance
C. Online bill pay fee
D. Financial advising B. opening fee, monthly fee, fee for with-
drawing money
162. How many federal reserve districts are
there? C. opening fee, monthly fee, dividend
A. 5 D. none of above
169. The acts as the federal government’s 174. When must you sign a deposit slip?
bank
A. when you receive cash back
A. Federal Reserve Bank
B. when you deposit any amount of cash
B. Bank of America
C. when you deposit more than $100
C. First Bank of the United States
D. when you deposit more than $10, 000
D. National Bank of the United States
170. Form you fill out with personal and em- 175. Click on two characteristics of money.
ployment information. A. limited supply
A. bank B. store of value
B. bank account C. portability
C. balance D. universal
D. application
176. Unchanging rate of interest
171. Signing the back of a check, along with
A. Variable Interest Rate
the words “For Deposit Only” is which
type of endorsement? B. Savings
A. Blank C. Fixed interest rate
B. Restrictive D. Interest
C. Special
177. One job of the Federal Reserve is
D. Good
A. withholding social security.
172. A nonprofit financial institution that is
B. holding of reserves.
privately owned and provides banking ser-
vices for its members is called a C. loaning individuals money.
A. trust department D. collecting outstanding loans.
178. An individual who hold legal control of as- 183. Consumers can borrow money from
sets in a trust account is known as which banks to
of the following?
A. get a credit card
A. Controller
B. raise capital
B. Dependent
C. purchase a home or pay for college
C. Claimer
D. save money
D. Beneficiary
NARAYAN CHANGDER
184. Why do banks charge you fees?
179. normally has a maturity between 6
months to 3 years and more.i. term loanii. A. For different services
personal loaniii. housing loan B. They want money
A. i C. Because they are mean
B. ii D. So I can leave their bank
C. iii
185. Financial institutions are monitored
D. none of above
through which of the following?
180. For-profit depository businesses that of- A. Federal Reserve System
fer financial services to both consumers
and other businesses B. National Banking Union Administration
A. checking account C. Federal Deposit Insurance Corpora-
tion
B. debit card
D. National Financial Institution Agency
C. commercial bank
D. mobile banking 186. In the United States, the money supply
(M1) is comprised of:
181. is the minimum dollar amount that a cus-
tomer must have in an account to receive A. coins, paper currency, and checkable
some service benefits, such as keeping the deposits
account open or receiving interest OR to B. . currency, checkable deposits, and Se-
avoid paying account maintenance fees ries E bonds
A. Maximum Balance C. coins, paper currency, checkable de-
B. Minimum Liquid Assets posits, and credit balances with brokers
C. Minimum Balance D. paper currency, coins, gold certifi-
cates, and time deposits
D. None of the above
182. Money that has no intrinsic value and 187. What is the additional insurance that
does not represent another valuable com- many finance companies require owners to
modity in a vault somewhere. payfor when they finance an auto loan?
A. representative money A. gap
B. commodity money B. home
C. monopoly money C. life
D. fiat money D. payment
198. Online bank accounts are available 203. Financial institutions that do not take or
A. During office hours hold deposits
NARAYAN CHANGDER
on deposit for a stated period of time.
204. Which of the following pays the highest
A. Certificate of Deposit (CD)
interest rate?
B. Money Market
A. CD
C. Savings Account
B. savings account
D. Checking Account
C. checking account
200. In Murabahah financing, when an orderer
is asked to pay a certain amount of money D. money market account
in advanced to the seller in order to show
seriousness towards the transaction that 205. PIN stands for
can later be refunded upon certain condi- A. payment information number
tions, the contract used is called:
B. personal information number
A. Arboun
C. personal identification number
B. Hamish Jiddiyyah
C. Down payment D. payment identification number
D. All options are correct 206. Also called a check card, allows you
to make purchases by swiping your card
201. Which type of bank account typically of-
through a point of sale (POS) terminal that
fers the least (if any) interest?
is usually located at the merchant’s check-
A. Savings account out counter.
B. Checking account A. debit card
C. Money market account
B. credit card
D. Certificate of deposit
C. social security card
202. How do banks make profits? D. ATM card
A. By charging people interest to borrow
money. 207. Checking accounts and debit cards are ex-
B. By charging people interest to keep amples of a financial institution’s
their money there. A. lending services
C. By charging a fee every time a cus- B. saving services
tomer writes a check or uses a debit card.
C. payment services
D. None of the above-banks are nonprofit
institutions D. investment services
208. Protects you from overdrawing your ac- 213. Which of the following is NOT a function
count. Money is automatically taken from of a bank?
your savings account if you write a check
218. You have a tax-deferred retirement ac- B. Keep all my confidential information to
count. At what age can you start with- myself
drawing money? C. Install anti-virus software from my
A. 59 1/2 computer
B. 65 D. Write down my confidential informa-
tion on my twitter bio
C. 62
D. At any age 224. This is money that has value because the
NARAYAN CHANGDER
substance it is made of has value like gold
219. A loan where an asset stands good for and silver.
the loan and is not based off of the bor-
A. characteristics of money
rower’s creditworthiness is a:
B. fiat money
A. Car Loan
C. representative money
B. Collateralized Loan
D. commodity money
C. Cash Loan
D. Mortgage Loan 225. Writing only your name on the back of
a check is called which type of endorse-
220. A summary of all deposits, charges, and ment?
withdrawals sent to you monthly. A. Blank Endorsement
A. endorse B. Special Endorsement
B. overdrawn C. Restrictive Endorsement
C. debit card D. Plain Endorsement
D. statement
226. The word ‘Bank’ is derived from
221. What is function banker to the bank? A. Banque
A. Management of banking system B. Banco
B. Lender of last resort C. Both 1 and 2
C. Financial institution D. Only 1
D. Management of government accounts 227. Investing is best for
222. Bank that receives its charter from the A. short-term financial goals, like build-
star in which it operates ing an emergency fund.
A. Account B. earning a little interest while keeping
your money safe.
B. State-chartered bank
C. long-term financial goals, like paying
C. Service
for retirement.
D. none of above
D. guaranteed fast growth on your
223. How can I protect myself from identity money.
theft? 228. Daycare can be very expensive! My
A. Give my confidential info to my friends friend pays $972 every month for her 3
and family year old daughter. This is considered a
230. To have a at the end of the month, 235. Janet inherited a valuable necklace and
I have to make sure I don’t spend more needs a safe place to keep it when she
than I earn and have some money to save isn’t wearing it,
at the end of the month. A. checking account
A. Income B. savings account
B. Expense C. safe deposit box
C. Balanced Budget D. none of above
D. Savings 236. When I use my debit card at the store,
the money is automatically taken out of
231. Which of the following are examples of my account.
types of savings vehicles?
A. Savings
A. Certificate of Deposit (CD)
B. Checking
B. Money Market Account
C. Inflation
C. Savings Account
D. Withdraw
D. All of the above
237. Service offered by most banks and credit
232. Examples of these types of banks are unions that requires a Personal Identifica-
Wells Fargo, Chase, and Bank of America. tion Number (PIN) to check account bal-
ances, make cash withdrawals and de-
A. commercial banks
posits, and move money from one account
B. credit unions to another.
C. charters A. electronic funds tranfer
D. savings and loans B. electronic financial transitioning
C. automated teller machine 243. Why does the bank go through account
verification?
D. remote check deposit
A. To make you wait
238. The law that allows for electronic images
B. They don’t like you
of checks to be transmitted for processing
in place of paper checks is C. They need to make sure you are who
you say you are
A. Check 21
D. They want to see if you can be patient
NARAYAN CHANGDER
B. Rule of 72
C. Truth in Lending 244. A user-owned, not-for-profit, coopera-
tive financial institution is called a
D. Going Green Act
A. credit union
239. Taking more money out of your account B. mutual savings bank
than is available is called?
C. savings and loan association
A. Overdraw
D. commercial bank
B. Deposit
C. Withdraw 245. Deposits which are payable after the ex-
piry of a fixed period are called-
D. Balance
A. time deposits.
240. The standard amount of insurance per B.
customer account provided by the FDIC is:
C. NONE
A. $100, 000
D. none of above
B. $1, 000, 000
246. A common financial service used by many
C. $250, 000
consumers. They can help to manage
D. $500, 000 money and make paying bills more conve-
nient.
241. The Federal Deposit Insurance Corpora-
tion (FDIC) insures depositors against los- A. Reconciling
ing their money in the case of a B. Check
A. lost debit card C. Checking Account
B. stolen paycheck D. PIN
C. bank failure
247. What is the meaning of collateral?
D. death in the family A. The legal status of the borrower
242. What are basic banking services? B. The financial worth or accumulated
wealth of the borrower
A. checking accounts
C. Assets which the borrower uses to
B. savings accounts
pledge as security against the loan
C. loan services
D. Associated with the quality in the bor-
D. microcredit rower
248. What should you do before you approach C. the use of gold as a medium of ex-
an ATM? change
249. All of the following are good check- 254. You will need a PIN to use a(n)
writing habits EXCEPT A. checking account
A. write checks in ink B. debit card
B. void checks on which you make errors C. NOW account
C. always fill in the amount D. personal check
D. postdate all checks 255. Insurance service provided by various
banks is commonly known as
250. Which of the following is TRUE about
checking accounts? A. Investment Banking
A. It is illegal not to have a checking ac- B. Portfolio management
count C. merchant banking
B. Banks can change the fee policies as D. Bancassurance
long as they put the changes in writing and E. Micro Finance
notify you
C. Banks cannot change fee policies, 256. Apps that many depository institutions
once you sign up you are locked in for life have developed that allow online banking
access from devices such as smartphones,
D. Checking accounts are a great way to tablets and other mobile devices
earn interest.
A. App store
251. A prearranged amount of credit that is B. online banking
available for a business to use as needed
C. mobile banking
is a
D. savings banking
A. Line of credit
B. Treasury note 257. An automated service called , pay-
ments such as your paycheck or a tax re-
C. Letter of credit
fund can be electronically transferred into
D. Bond the account you chose.
252. What is the gold standard? A. direct deposit
A. one unit of currency is equal to a set B. automatic transfer
amount of gold C. cancelled check
B. the level by which gold is judged D. automatic deposit
NARAYAN CHANGDER
D. Because they might may a huge profit D. FBI
259. A bank that provides financial services to 264. Almost percent of U.S. banks are
businesses is a: FDIC members.
A. Commercial Bank A. 50
B. Credit Union B. 75
C. Business Bank C. 90
D. Industrial Bank
D. 99
260. What are profits that are earned from the
sale of an asset like a stock called? 265. An example of a withdraw is:
261. Which is NOT an example of a Financial 266. What is one type of deduction that em-
Institution for consumers? ployers are required to take from an em-
A. Banks ployee’spaycheck?
B. Credit Unions A. social security
C. The Federal Reserve B. estate tax
D. Insurance Companies C. sales tax
NARAYAN CHANGDER
D. 11.61 Million C. Investments
D. Mortgages
280. What service allows you to make pur-
chases with insufficient funds but charges 286. Many famous people don’t spend their
you a hefty fee for each purchase? money wisely and end up in
A. Investment servicing A. Interest
B. Checking extension B. Withdraw
C. Overdraft protection C. Inflation
D. Debt forgiveness D. Bankruptcy
281. Purchases made with your debit card are 287. Experts recommend that you accumulate
usually deducted from your account enough to cover 3 to 6 of expenses in
A. immediately your emergency fund
B. within 24 hours A. Days
C. at midnight B. Weeks
D. within 5 business days C. Months
D. Years
282. When money is saved and used at a later
date. 288. Looking at your checkbook register &
A. Medium of exchange banks statement to make sure the bank’s
records match your own. If they don’t this
B. Divisible
process also involves finding out exactly
C. Store of value why.
D. Payment A. Balancing Your Checkbook / Reconcil-
ing Your Bank Statement
283. A Debit is , while a Credit is
B. Bank Fraud
A. +, -
B. -, + C. Being Extra
301. Banks create money by taking in de- 306. A check that a bank draws on its own
posits, giving out , and charging funds is called a
A. interest, payments A. traveler’s check
B. loans, interest B. cashier’s check
C. payments, loans C. money order
D. debt, loans D. certified check
NARAYAN CHANGDER
302. Safe easy way to pay bills without hav- 307. Why do we pay taxes in our country?
ing to carry cash A. To make our Government rich.
A. minimum balance B. To provide for Public Goods and Ser-
B. checking account vices.
A. The interest you will ear with the 309. Which one of the following is not a typi-
prospectus you will gain cal duty of a bank teller?
B. the liquidity involved with the risk you A. balance the cash drawer daily
take B. prepare currency and coin for retail
C. the risks involved with the rewards customers
you expect to gain C. sell savings bonds
D. the diversification you are making with D. manage large sums of money placed
the type of financial intermediary in trust with the bank according to
clients’wishes
305. Which type of bank account typically of-
fers no interest? 310. The Federal Reserve
A. Savings Account A. Regulates the amount of money.
B. Money Market Account B. Supervises Banks.
C. Certificate of Deposit (CD) C. Provides Financial Services.
D. Checking Account D. All of the above.
311. The Fed influences the money supply and 316. When the Fed makes more money avail-
interest rates in the economy to keep this able, interest rates tend to
low and stable-
NARAYAN CHANGDER
322. Category 1 of merchant banker can act B. a store of value
as: C. a unit of account
A. All issue management functions D. an economic investment
B. Underwriter 328. Six examples of Non-Deposit Institutions
C. Consultant are Life Insurance Companies, Investment
Companies, Consumer Finance Companies,
D. none of above
Check Cashing Outlets and
323. An account at a depository institution A. Mortgage Companies
that is designed to hold money not spent
B. Restaurants
on current consumption
C. Pawnshops
A. ATM
D. Commercial Banks
B. interest
C. savings account 329. An endorsement that allows the owner
of a check to transfer the right to cash the
D. interest rate check to someone else.
324. Which of the following is not a factor in A. Special
modern banking? B. Restricted
A. mergers C. Blank
B. competition D. Comprehensive
C. communication
330. A purchased certificate used to pay a
D. technology specified amount to a particular payee.
325. Under , the banking institutions are A. Certified checks
required to observe a minimum liquidity ra- B. Cashier’s checks
tio. C. Money orders
A. s 37(1) of the BAFIA 1989 D. Traveler’s checks
B. s 38(1) of the BAFIA 1989
331. When you put money into a checking ac-
C. s 39(1) of the BAFIA 1989 count, you fill out a
D. s 40(1( of the BAFIA 1989 A. signature card
326. If you wanted to purchase shares of a B. reconciliation form
company, whom would you contact? C. deposit slip
A. the New York Stock Exchange D. bank statement
332. Financial institutions that accept deposits 337. A is a share of ownership in a com-
and make loans are called pany.
333. Scheduled Banks are (multiple choice 338. do not take or hold deposits. They
allowed) earn money selling specific services or poli-
cies.
A. All public sector banks
A. Members
B. All banks
B. Non-Deposit Institutions
C. All cooperative banks
C. Pawn Shops
D. List provided by RBI in Second Sched-
ule under Reserve Bank of India Act, 1934 D. Deposit Institutions
342. Which of the below statement is true D. record all of the checks they have writ-
with regard to Auditor of Banks? ten
A. He should acquire knowledge of
client’s business 347. Which type of account allows your de-
posited money to be withdrawn at any
B. He should not have access to books of time by writing a check?
accounts of banks
A. Savings Account
C. He should do routine checking of all
transactions B. Certificate of Deposit
NARAYAN CHANGDER
D. He cannot be a Limited Liability Part- C. Certified Cash Account
nership firm
D. Checking Account
343. is safe storage of funds for future
use. 348. What might happen if the government did
A. Savings Services not insure bank deposits?
351. Which of the following actions would 356. When using your debit card for a pur-
help you lower the risks of investing? chase it is safest to run it as
354. A card sold in specified dollar amounts D. Indian Financial system code
that can be used to purchase products or E. None of these
services
A. Prepaid cards 359. A enables you to withdraw cash from
your account at ATMs or to pay directly for
B. Debit cards goods or services at many businesses.
C. Credit cards
A. credit card
D. Check cards
B. debit card
355. How do banks earn their money? C. NOW card
A. high initial bank account opening fees D. check register
B. allocating customers’ money for daily
expenses and company’s money for quar- 360. Which deposit institution provides sav-
terly bills ings accounts, make loans to individuals
and businesses and offer other services?
C. lending money at higher interest rates
than what they are paying out for savings A. Credit Unions
accounts
B. Mutual Savings Banks
D. circulating printed money into the
C. Savings and Loan Association
economy and keeping a percentage for
daily operations D. Commercial Bank
361. Which of the following cannot be covered need to carry cash or physical checks to
by insurance? make purchases. BUY NOW, PAY NOW.
A. Fire damage A. Prepaid Card
B. Car accident B. Debit Card
C. Power outage C. Credit Card
D. Lost items D. ATM Card
NARAYAN CHANGDER
362. Fill in the blanks.Hani can withdraw, de- 367. Functions of banks
posit, transfer or pay bills, etc. as many A. Discounting of bills
times as he needs. His bank gives him
B. Hiring safe deposit lockers
A. NSF charge
C. Conducting foreign exchange transac-
B. overdraft protection tions
C. unlimited transactions D. All of the above
D. fee waiver
368. Suppose over the next 10 years the
363. Type of check endorsement that is “for prices of the things you buy double. If your
deposit only” income ALSO doubles, how much will you
be able to buy in 10 years?
A. Blank Endorsement
A. Less
B. Restrictive Endorsement
B. The same
C. Special Endorsement
C. More
D. none of above
D. none of above
364. If you make an error on a check, what
should you do? 369. The Services of banks are called
A. Void the check and write a new one A. Saving account
B. Make corrections and initial the B. Banking
change C. Current account
C. Use whiteout to fix the error D. All of the above
D. Throw the check away and write a new
370. A is type of financial investment is-
one
sued by a corporation, government, or
365. What is a financial statement owned by other organization.
its members called? A. loan
A. bank B. security
B. depository C. banknote
C. money place D. financial exchange
D. credit union 371. a strategy for using money to reach im-
366. is a payment card that deducts money di- portant goals and to advance your finan-
rectly from a consumer’s checking account cial security
to pay for a purchase. cards eliminate the A. savings plan
D. Mortgage C. Shares
D. Stocks
374. You are opening a savings account that
earns compound interest. Which com-
379. Patrick has bought one too many video
pounding frequency will earn you the
games and has not paid his speeding ticket,
MOST money?
which has to be paid TODAY. He needs
A. Compounding 1 time per year money fast and he can pay it back when he
B. Compounding quarterly gets paid Friday. Which one will he most
likely choose?
C. Compounding monthly
A. Title Pawn
D. Compouding daily
B. Credit Union
375. Everything else held constant, an in-
crease in interest rates on student loans C. Payday Loan
A. increases the cost of a college educa- D. Bank
tion.
380. If you write a check for $100 but you
B. reduces the cost of a college educa-
only have $50 in your account
tion.
C. has no effect on educational costs. A. no one will care until the check comes
to the bank
D. increases costs for students with no
loans. B. you have just overdrafted your account
C. you need to make a deposit before the
376. What can affect whether banks or other
check comes to the bank
financial institutions are interested in of-
fering an individual a loan? D. all of the above
NARAYAN CHANGDER
tured into two major categories, Financial B. Paper checks
Institutions and
C. Access to ATMS
A. Financial Supply & Demand
D. Direct deposit
B. Financial Market
C. Financial Management 388. At your request, banks can automatically
perform all of the following services EX-
D. Financial Challenges CEPT
383. I have to pay this when I do not follow A. debit card advances
the rules of the bank B. direct deposits
A. withdrawal
C. loan payments
B. fee
D. transfer between accounts
C. overdraft
389. Which of the following financial institu-
D. deposit
tions typically have the highest fees?
384. Money that financial institutions lend to A. Check cashing and payday loan compa-
others nies
A. creates more jobs B. Credit unions
B. reduces spending by consumers C. Brick-and-mortar banks
C. causes interest rates to decline D. Internet banks
D. lower taxes
390. Money is widely accepted as a method of
385. When there is a fundraiser at school, it is payment.
much easier to pay with a instead of A. store of value
handing a student cash or my credit card
information. B. unit of account
A. Overdraw C. medium of exchange
B. Withdraw D. commodity
C. Check 391. A mutual fund is
D. Savings A. A type of debt investment that acts like
386. Everything else held constant, a decline in a loan.
interest rates will cause spending on hous- B. A share of ownership in a company.
ing to C. A type of investment that invests in a
A. fall. mix of different types of investments.
D. A type of savings account that pays in- 397. Merchant banking activities was origi-
terest based on current interest rates in nated with the merchant banking division
the money market. set by
402. When the same funds are counted in two 407. To use an online bank account you will
depository banks, the funds are called need access to
A. float A. An ATM
B. bounced B. The high street branch
NARAYAN CHANGDER
403. Person who owns a share or shares of
A. Fixed Interest Rate
stock in a corporation; same as stockhold-
ers B. Savings
A. Bank C. Interest
D. Variable Interest Rate
B. Stock
C. Shareholder 409. Fee charged to borrow money
A. Inflation
D. none of above
B. Interest
404. The largest source of fees for banks when C. Discount rate
it comes to checking accounts is
D. Reserve requirement
A. Maintenance Fees
410. The new issues market is also known as
B. Paper Statement Fees
C. Overdraft Fees A. Stock Exchange
D. None of the answers are right B. Primary Market
C. Money Market
405. Which of the following is not characteris-
tic of personal loan? D. Secondary Market
A. Personal loans are usually between 411. Bank Negara Malaysia holdings interna-
RM1, 000 to RM100, 000 tional reserves in the form of
B. Any individual above 18 years old can A. ringgit and sen
apply for the loan B. gold, foreign exchange assets and in-
C. The loan is normally paid based on vestments
monthly installments C. safe custody
D. Normally, has a maturity between 6 D. printing of currency notes and the
months to 3 years and more minting of coins
412. Which government agency or department
406. matching your checkbook balance with
is in charge of determining how much
the bank’s balance is called:
money is in circulation?
A. paying bills A. The Treasury
B. calling a loan B. The Federal Reserve
C. reconciliation C. The Department of Commerce
D. overdrafting D. The Bureau of Economic Analysis
413. Any organization that provides services 418. What helps you have higher approval
related to money is a rates for loans and credit cards?
414. An independent agency created by the 419. Form you fill out to put money in your
federal government to protect bank cus- account.
tomers by insuring their deposits. A. withdrawal
A. FBI B. deposit slip
B. Financial Depository Insurance Com- C. service charge
pany D. deposit
C. Federal Deposit Insurance Corpora-
420. What is a Cash Loan based on?
tion
A. What banks a person gives business to
D. Financial Department of Insurance
Corporation B. The creditworthiness of someone
C. Collateral given for the loan
415. All of the following describe the opera-
tions of a bank EXCEPT D. How often someone deposits money
into their bank account
A. pay a small amount of interest on
money deposited 421. Money the bank pays you to keep your
B. borrow money from the government money in their bank.
NARAYAN CHANGDER
A. Muhammad Ali
C. Credit Union
B. Medici family
D. Check Cashing Center
C. Muhammad Yunus
425. What are you typically required to fill out D. group of women from Bangladesh
first before you can rent an apartment?
431. Typically, borrowers have superior infor-
A. credit application mation relative to lenders about the poten-
B. homeowner application tial returns and risks associated with an
C. sales application investment project. The difference in in-
formation is called
D. rental application
A. Moral Selection
426. A(n) has nonprofit status and is B. Risk Sharing
owned by its members.
C. asymmetric information
A. investment company
D. none of above
B. savings bank
432. Which bank is not under IBA?
C. credit union
A. Maybank Islamic Berhad
D. securities firm
B. CIMB
427. What is the fee called when there is not C. Public Islamic
enough money in your checking account to
cover the check? D. Bank Muamalat
435. type of account is by salaried person, 440. Offer loans with high finance charges to
students desperate borrowers.
437. Which deposit institution is owned by 442. A signature on the back of a check that en-
and operated for the benefit of its deposi- titles the payee to either receive payment
tors? or transfer it to someone else
NARAYAN CHANGDER
C. profit
by and operated for the benefit of its mem-
bers; services offered only to its members. D. spread
A. Commercial Banks 451. Which of the following is a non-deposit
B. Credit Union financial institution?
C. Savings and Loans Associations A. mutual savings bank
D. Federal Deposit Insurance Corpora- B. credit union
tion
C. life insurance company
447. Which of the following is generally true D. savings and loan association
about financial intermediaries?
A. Intermediaries are government agen- 452. Why do some people invest in bonds with
cies a low intrest rate?
B. Intermediaries channel money from in- A. the investor may want a low-risk in-
vestors to savers vestment
C. Intermediaries increase the level of B. the investory may want to make a high
risk for investors yield
D. Intermediaries provide information to C. the investor may want an investment
savers and investors with a low credit rating
448. What should you do before you withdraw D. the investor may want a bond that ma-
money from the ATM? tures in 20 years
A. Ask someone nearby for help using the 453. A Check Cashing Center provides service
ATM. to someone who DOES NOT have a:
B. Find a hidden ATM so no one will see A. Savings Account
you withdraw money.
B. ATM Card
C. Inspect the ATM to make sure it wasn’t
tampered with. C. Bank Account
C. A contract of remittance or transfer 459. Single people earning less than $50, 000
fund/debt between depositor and credi- per year, will most likely use the
tor.
465. Which of the following is not a fee-based 470. Fill in the blank.Lucy’s employer doesn’t
financial service? giver her a pay cheque. Instead, her pay
A. Corporate counseling goes into her bank account. She uses
because it is convenient.
B. Lease financing
A. direct deposit
C. Issue management
B. account balance
D. Profit management
C. NSF charge
NARAYAN CHANGDER
466. Which part of the check is the least im-
D. minimum balance
portant?
A. memo line 471. Savings account, checking and payment
accounts, loans and other credit plans and
B. signature line
other services such as safe-deposit boxes
C. routing numbers and investment advice are all examples of:
D. check number A. Savings and Loan Companies
467. A wire transfer is B. Government Agencies
A. a financial transcation that electroni- C. Banking Services
cally moves funds from one bank to an- D. Credit Unions
other
B. moving money from one account to an- 472. Lets you borrow money from the bank
other but you have to pay back the loan in 20
to 30 days without being charged interest
C. paying your bills online using your com-
puter A. Credit cards
D. the electronic connections used to ac- B. loans
cess your account C. Banks
468. Which of the following best describes a D. none of above
LOAN?
473. If your checkbook is stolen
A. Money borrowed that can be paid back
if one feels like it. A. your name could be forged and used to
purchase items without your consent
B. Money borrowed
B. all the checks are automatically voided
C. Money borrowed with the expectation
of paying it back in a timely manner. C. it doesn’t matter since the thief
doesn’t know how you sign your name
D. Money gifted to someone with no ex-
pectation of payback. D. the thief can access all of your ac-
counts
469. The primary liabilities of a commercial
bank are 474. A common name for U.S. currency is
A. Bonds A. orange backs
B. Mortgages B. yellow backs
C. Deposits C. blue backs
D. none of above D. green backs
475. Interest helps allocate savings to its most 480. What is one difference between Banks
productive use by and Credit Unions?
C. transferring money from borrowers to B. Banks are for profit. Credit Unions are
savers Non-profit.
D. providing money for business improve- C. Banks can give loans and Credit
ments Unions cannot
D. Credit Unions allow everyone to join
476. Money on deposit, minus , can be
and Banks are selective
loaned by banks to customers.
A. primary reserves 481. The time and money spent in carrying out
financial transactions are called:
B. the reserve requirement
A. Liquidity Services
C. cash on hand
D. excess reserves B. Transaction costs
C. Economies of scale
477. One result of competition among banks is
that D. none of above
A. the trend toward mergers in the bank- 482. To put money into an account.
ing industry has slowed
A. Deposit
B. more banks banks exist now than a
B. Withdraw
decade ago
C. Savings for a chicken
C. more services are available to con-
sumers D. Interest for a cow
D. all of the answers. 483. A computer based system that moves
478. Anything that’s accepted in exchange for money from one account to another. Di-
goods & services. rect deposit, having a bill draft from your
checking account, and moving money from
A. Currency savings to checking are all examples.
B. Money A. Electronic Funds Transfer
C. Liquidity B. Gringotts Bank
D. Deferred Payment C. Bank of Mom and Dad
479. A line of credit is: D. NSF Services
A. must be backed by collateral
484. What kinds of financial assets are sold on
B. is not readily available to the bank cus- secondary markets
tomer
A. Stocks
C. a pool of available money that you can
B. small certificates of deposit
borrow
D. a Master Card or Visa offered by a C. savings bonds
bank D. capital markets
NARAYAN CHANGDER
A. Reconcile
486. When depositing money into an account,
B. Balance
it is important to:
C. Review
A. include your account number
D. Check for errors
B. swipe your credit card
C. thank the teller 492. It is a computerised database system de-
veloped and maintained by BNM to col-
D. sign your deposit ticket
lect, process, store, and generate informa-
487. A license authorizing a bank to operate tion.What is this?
usually called national banks. A. Credit Tip Off System
A. Certificate B. Central Credit Reference Information
B. FDIC System
C. Savings and Loans association C. Dishonoured Cheque Information Sys-
tem
D. Charter
D. Block Discounting
488. What agencies insure banks and credit
unions? 493. Plastic card that allows the holder to
make credit purchases up to an authorized
A. IRS and DHS
amount.
B. DHS and FDIC
A. Debit card
C. FDIC and NCUA
B. Credit card
D. NCUA and FICA
C. Line of credit
489. Using the rule of 72, how long would it D. Government bond
take for your money to double at a 4 per-
cent interest rate? 494. This institution requires you to be a mem-
ber
A. 18 years
A. Banks
B. 4 years
C. 9 years B. Credit Unions
505. How can you avoid spending more than 510. What are smart cards?
what is in your bank account? A. Debit or credit cards with a microchip.
A. Check your bank statement once a B. Debit cards you can not steal.
month.
C. Credit cards.
B. Ask your financial institution to notify
you when you are close to $0 in your ac- D. none of above
count.
511. Sets out the regulatory framework for
NARAYAN CHANGDER
C. Keep your own records to compare Malaysia’s Islamic financial sector
with your financial institution’s records. A. Islamic Financial Service Act 2013
D. None of the above B. Islamic Financial Service Act 2012
506. Which financial institution is insured by C. Islamic Financial Service Act 2011
NCUA? D. Islamic Financial Service Act 2010
A. commercial banks
512. Form of business organization recognized
B. credit unions by law as a separate legal entity with all
rights and responsibilities of an individual,
C. savings and loans
including the right to buy and sell legal
D. none of above property, Enter into legal contracts, sue
and be sued
507. Which is not an example of a stored-
value card? A. Shareholder
B. Corporation
A. gift card
C. stock
B. credit card
D. none of above
C. phone card
D. Subway smart card 513. a certificate, usually issued by a govern-
ment or banking institution, that allows
508. for profit the stated payee to receive cash on de-
mand. Functions in a similar way to a
A. fee cashier’s check but available for purchase
B. for profit at more locations (post office, gas station,
etc). Be careful, they are at high risk for
C. not for profit
fraud!
D. profit A. Cash on Demand
509. Approximately how often does a finan- B. Money Order
cial institution send a bank statement C. IOU
through the mail?
D. Promissory Note
A. yearly
514. In defining money as M1, economists ex-
B. weekly
clude time deposits because:
C. quarterly
A. the intrinsic value of time deposits is
D. monthly nil
D. . they are not recognized by the Fed- A. The accounts of the bank’s customers.
eral government as legal tender B. The bank’s own business checking ac-
count
515. A(n) check is a check that is dated
later than the date on which it is actually C. A credit card company
written. D. The federal government
A. bounced 521. are financial instruments whose
B. postdated value is derived from other underlying as-
C. returned sets.
D. bank A. Derivatives
B. Mutual Funds
516. Banks are
C. Insurance
A. Financial institutions
D. none of above
B. Agriculture institutions
522. Which is the best description of a ‘money
C. Commercial institutions
market’
D. Social institutions
A. Made up of all those people and organ-
517. Involves guiding people on the best ways isations who want money and all the peo-
to manage, invest or use their money ple and organisations who are willing and
able to supply money.
A. financial counseling
B. Any place where buyers and sellers
B. depository institution
come together.
C. FDIC
C. The money used to pay for goods and
D. loan services
518. A bank can sell only those NPA’s which re- D. A bank at which people can open an ac-
mained NPA for more than year/years count at.
A. 5 523. The price paid for using someone else’s
B. 4 money
C. 3 A. interest rate
D. 2 B. debit card
C. credit card
519. What type of check has been written
but not yet returned to the bank for pay- D. interest
ment? 524. is money added to a checking or sav-
A. Cleared ings account.
B. Stale A. Withdraw
NARAYAN CHANGDER
B. Intermediate liquidity ratio B. credit
C. Minimum liquidity ratio C. money
D. Maximum liquidity ratio
D. cash
526. The ease with which investment can be
converted into cash is 531. Marisol has written a $500 check to
Stephen, but she has only $300 in her ac-
A. low risk count and it is returned unpaid to Stephen.
B. low return Marisol has written a
C. easement A. floating check
D. liquidity B. promissory note
527. A company owned by families or a small C. postdated check
number of investors and do not issue stock D. bounced check
to the public.
A. public company 532. Checkable deposits are classified as
B. industry money because
534. Auditor of SBI is appointed by 540. Which of the following situations would
A. Shareholders we sign the deposit slip?
545. What do you call the process of bringing 550. Money used in exchange for goods and
your checkbook register into agreement services needed by individuals, businesses,
with the bank statement? and governments.
A. Withdrawal A. Store of value
B. Deposit B. Unit of value
C. Reconciliation C. Bond
D. Medium of exchange
D. Endorsement
NARAYAN CHANGDER
551. The percentage rate used to calculate in-
546. Which would somebody use to withdraw terest
money from a checking account?
A. percentage
A. stored-value card
B. rate of return
B. debit card C. interest rate
C. credit card D. interest accrual
D. gift card
552. formulates the monetary policy
which should be followed by all banks
547. When an employee’s paycheck is auto-
matically added to their bank account A. Canara Bank
A. Direct Deposit B. Vijayawada Bank
565. What is the name of a legal document 570. A key factor in producing high economic
that functions like cash? growth is
A. Check A. eliminating foreign trade.
B. ATM B. well-functioning financial markets.
C. Deposit slip C. high-interest rates.
D. PIN D. stock market volatility.
NARAYAN CHANGDER
571. They make loans based on the value of
566. The type of account which can be com-
jewelry or some other valuable item.
monly opened by businessmen?
A. consumer finance companies
A. Current account
B. pawn shops
B. Savings account
C. check-cashing outlets
C. Recurring deposit account
D. investment companies
D. Fixed deposit account
572. The Federal Reserve maintains the of
567. Which of the following insures checking our currency.
accounts at a bank or a credit union? (you
A. value
must choose more than one) HINT:there
are two correct answers B. design
A. NCUA C. trading
B. FDIC D. color
580. Your money is insured for up to how much 585. An organization that provides services re-
when kept in a bank or credit union? lated to money.
A. $250, 000 A. commercial bank
B. $200, 000 B. charter
C. $150, 000 C. financial institution
D. $100, 000 D. insurance company
586. Todd goes to a bank in order to get a Car 591. The most common & safest financial insti-
Loan so he can buy a car. What is he going tution
to give the bank as collateral? A. savings & loan
A. Savings account
B. commercial bank
B. Car title
C. federal depoisitory
C. Real estate
D. CD’s & DDA’s
D. His wedding ring
NARAYAN CHANGDER
592. The first ever Islamic financial institu-
587. The stock market is a physical place. tion established in the 1960s outside the
A. Yes, it’s located in most major cities MENA region is:
around the world. A. Mit Ghamr Savings Bank
B. No, trading is all done online. B. Dubai Islamic Bank
C. Yes and No, there are physical places C. Bank Islam Malaysia
where stocks are sold, but they are also
sold virtually. D. Tabung Hajj Malaysia
588. When you are making payments on a car A. for-profit institution owned by share-
and/or house you have a holders
596. What is the advantage of leasing? 601. What does Inflation do to the value of
money?
A. Provides 100% financing
600. Once money is “loaded”, it can be used 605. All of these are basic reasons to put your
to make transactions just like a debit card, money in a bank, except
but unlike a debit it is NOT connected to A. To help get a job
a bank account. Often comes with heavy
fees for basic services! Beware! B. To earn interest
A. Debit Card C. To keep it safe
NARAYAN CHANGDER
A. identification B. Credit union
B. enforcement C. Securities firm
C. armor trucks D. Savings and loan institution
D. recordkeeping 613. Promotes the development of effective
608. The was created by the federal gov- and efficient development financial situa-
ernment to supervise and regulate mem- tions
ber banks so they serve the public effi- A. BAFIA 1989
ciently. B. Development Financial Institutions Act
A. Federal Reserve System (FED) 2002
B. FBI C. Islamic Financial Service Act 2011
C. FIDC D. Central Bank of Malaysia Act 2009
D. Credit Union 614. How can you be MOST certain that a
stock you own will allow you to vote at
609. This is a sequence consisting of NINE num- stockholder meetings and also earn divi-
bers used by banks to identify specific fi- dends?
nancial institutions within the US:
A. It must be both a common stock and
A. ABA Number (Check routing number) an income stock
B. Check number B. It must be both a common stock and a
C. Check account number growth stock.
D. Memo C. It must be both a preferred stock and
an income stock
610. a number allocated to an individual and D. It must be both a preferred stock and
used to validate electronic transactions. a growth stock.
You will have one for your debit card!
A. PEN 615. A bank is
A. a business that keep money for cus-
B. PIN
tomers and makes loans.
C. PUN
B. a company that uses your money for
D. PBS bartering.
611. A financial institution that charges large C. an organization that holds money and
fees to cash payroll and government other valuable assets.
checks to people who do not have a bank D. a business that borrows money from
account. you.
616. The major difference in banks and credit 621. If float averaged $800 million per day
unions is last year, and the average this year is 5
percent less, what does float average per
626. Which type of check endorsement would 631. This institution only provides savings and
consist of an individual’s signature only. mortgage loans
A. blank A. Banks
B. restrictive B. Payday Loan Company
C. special/full
C. Savings and Loans
D. none of above
D. Credit Unions
NARAYAN CHANGDER
627. Philip has made some real poor financial
choices that is now coming back to haunt 632. An institution owned by their depositors.
him, but at least he has his car and thank-
A. Mutual Savings Banks
fully it’s paid off. He needs some fast cash.
What will he most likely do? B. Mutual Savings and Loan Banks
A. Apply for a loan at his local bank. C. Credit Unions
B. Pawn his title to his car D. Community Banks
C. Apply for a small loan at his local
Credit Union 633. Which of the following is NOT one of the
D. Visit a payday lender types of banks?
A. central banks
628. is a money transfer scheduled on a pre-
determined date to pay a recurring bill. B. commercial banks
A. Automatic Bill Pay C. retail banks
B. Automatic Teller Machine D. credit unions
C. Automatic Overdraft
D. None of the above 634. What is a financial institution owned by
shareholders called?
629. Bank account that allows the account A. bank
owner to make deposits, write checks, and
withdraw money. B. credit union
A. Savings account C. money place
B. Treasury account D. depository
C. Mutual fund account
635. Things to consider when choosing a finan-
D. Checking account
cial institution include:
630. In the U.S. economy the money supply is A. location of bank
controlled by the:
B. online banking offered
A. U.S. Treasury
B. . Federal Reserve System C. services that are included
C. Senate Committee on Banking and Fi- D. offer the type of checking account you
nance need
D. . Congress E. free give aways for signing up
636. What advantages do financial intermedi- C. Used by people for everyday transac-
aries off an investor? tions
NARAYAN CHANGDER
track what she spends. 652. What type of bond would a city issue to
A. personal loan repair a bridge?
B. debit card A. municipal
C. online banking B. corporate
D. none of above C. junk
647. What is a deposit that does NOT appear D. treasury
on the bank statement called?
653. What is a Check Cashing Fee?
A. outstanding deposit
A. A monthly bill for writing checks
B. bad deposit
C. good deposit B. Money charged for using an ATM
656. Non profit service cooperative that ac- 661. Which of the following is NOT true of a
cepts deposits, makes loans, and provides cashier’s check?
other financial services
659. All money in financial institutions in- 664. Gives the bank the power to license
sured by FDIC is insured for up to which and regulate money changing business in
amount? Malaysia
A. 100, 000 A. Central Bank of Malaysia Act 2009
666. An investment bank helps issue secu- 671. What is the amount of money required to
rities be stay in an account?
A. A Corporation A. Maximum Balance
B. Government B. Minimum Balance
C. Foreign governments C. Minimum Deposit
NARAYAN CHANGDER
667. The national savings certificate are is-
ment and the check register agree?
sued by
A. contract
A. State of of India
B. review
B. Reserve Bank of India
C. reconcile
C. Postal bank of india
D. check
D. None of the above
673. Which of the following is a nondepository
668. Every time Angela receives her paycheck, intermediary?
it comes with a list of information attached A. commercial bank
about where her money came from and
other things such as tax deductions. The B. insurance company
part of the check containing this informa- C. savings and loan association
tion is a: D. credit union
A. Check Stub
674. Who created the first Central Bank in the
B. Check Number US?
C. Check Register A. President Washington
D. Certified Check B. Thomas Jefferson
C. Andrew Jackson
669. Written order for the bank to pay a spe-
cific amount to the person or organization D. Alexander Hamilton
to which the check is written.
675. What is the goals of FSA?
A. Deposit
A. Maintain financial stability
B. Finance company B. Provide adequate consumer protec-
C. Investment bank tion
D. Check C. Enhance growth in financial sector
D. All of above
670. What do you fill out when you want to
put money in the bank? 676. You can request the bank to automatically
transfer money from to checking to
A. check
cover a check that has insufficient funds
B. deposit slip (but it will cost you)
C. ticket A. savings
D. form B. overdraft
NARAYAN CHANGDER
A. 4 A. ATM Card Number
B. 12 B. ABA Number
C. 24 C. Checking Account Number
D. 50 D. Check Number
689. companies that make loans based on an 694. What is a central bank normally con-
individual’s Collateral; an item of value nected to and what does it do?
one owns like a car.Lenders can sell the A. none
collateral to cover the value of an out-
standing loan if the borrower cannot re- B. It is normally part of or connected to
pay. Charge high interest. the government of a country and manages
the country’s financial system
A. title / pawn lenders
C. It runs the government
B. pay day lender
D. It is usually connected to money and
C. credit union sends it all over the world
D. mortgage broker
695. Up-selling or cross-selling involves bank
690. Current deposit is also known as contact centers reaching out to customer-
swith all of the following strategies ex-
A. Savings deposit cept:
B. Demand deposit A. product configurations
C. Time deposit. B. product-centric approach
D. Recurring deposit C. product bundles
691. Card that you use to pay for items and D. prices designed specifically to meet
the money comes out of your checking ac- the needs of customers
count.
696. Which one of the following is not an ex-
A. endorse ample of an agency that is focused on
B. overdrawn makingbanking safe and mutually benefi-
cial across international borders?
C. debit card
A. Bank for International Settlement
D. statement
B. Asia Pacific Economic Cooperation
692. Banks sell services such as C. President’s Working Group on Finan-
A. personal credit cial Markets
B. housewares D. International Monetary Fund
708. Credit Unioncharacteristics: 713. What will the bank request from you?
A. are for people, not for profit, fawer A. An ID
fees, better rates
B. A cellphone bill
B. arefor profit, more fees, worse rates
C. A gas bill
C. are not for profit, more fees, worse
D. A selfie to have on file
rates
D. none of above 714. Which savings account will earn you the
NARAYAN CHANGDER
most money?
709. What is the full form of DICGC?
A. One that compounds interest monthly.
A. Derivative Investment and Commer-
B. One that compounds interest daily.
cial Governance Committee
C. One that earns simple interest daily.
B. Depository Investment and Commod-
ity Governance Committee D. One that earns simple interest
monthly.
C. Deposit Insurance and Credit Grantee
Corporation 715. Money helps us measure economic trans-
D. None actions as a common measure of value.
A. medium of exchange
710. The paper money used in the United
States is: B. store of value
A. National Bank Notes C. unit of account
B. Treasury Notes D. measure of value
C. United States Notes 716. Which of the following statements about
D. Federal Reserve Notes banks is NOT true?
A. Banks are essential to maintaining the
711. A check-cashing outlet is commonly used
economy.
by
B. All banks are organized as corpora-
A. people who have life insurance
tions.
B. people who do not have a bank account
C. BAnks distribute the medium of ex-
C. investors who desire a high rate of re- change.
turn
D. Banks may be chartered by either fed-
D. consumers who want to buy homes eral or state governments.
718. Bank account used to store money for 723. People buy to provide financial stabil-
longer term goals. Fees vary but are of- ity for their dependents.
ten waived if you maintain a minimum
728. Money received is called 733. All of the following can happen if you
A. income bounce a check (write an overdraft) EX-
CEPT
B. insurance
A. the unpaid check will be returned to
C. savings the payee’s bank
D. none of above B. you will be charged substantial fee by
your bank
729. A share of common stock is a claim on a
C. the payee, if a business, will charge
NARAYAN CHANGDER
corporation’s
you a fee for a bounced check
A. debt.
D. you will be arrested for check fraud
B. liabilities.
734. Which of the following typically has the
C. expenses.
lowest fees or costs to use?
D. earnings and assets. A. Debit Card
730. Financial institution that makes money by B. Credit Card
issuing loans. C. Cash Advance
A. Finance company D. Payday Loan
B. Investment bank 735. Use the RULE OF 72 to calculate how long
C. Nondepository institution it will take for your money to double if it’s
D. Securities firm earning 6% in interest.
A. 12 years
731. Caiden earned $475 from mowing lawns
B. 16 years
last summer. He deposited this money in
an account that pays an interest rate of C. 36 years
3.8% compounded annually . What will D. 72 years
be his balance after 15 year?
736. Savings and Investment accounts offered
A. $827.52 by Islamic banks such as the case of BISB
B. $831.10 and KFH utilize the contracts below, ex-
cept:
C. $839.45
A. Mudharabah Muqayyadah
D. $846.80
B. Ijarah
732. Which of the following will most benefit C. Mudharabah Mutlaqah
you financially?
D. Wakalah
A. A savings account that compound inter-
est daily 737. Which account is commonly opened by
people to save their money for future
B. A savings account that compound in-
needs?
terest monthly
A. Savings bank account
C. A savings account that compound in-
terest yearly B. Current account
D. A savings account that does not com- C. Recurring deposit account
pound interest D. Term or fixed deposit account
738. Which of the following would you need C. Using your debit card to pay for gro-
to do to make sure that $750, 000 worth ceries at the supermarket
of your deposits were insured and backed
747. Financial markets promote economic effi- 752. How many Board of Governor members
ciency by are there?
A. channeling funds from investors to A. 3
savers. B. 5
B. creating inflation. C. 7
C. channeling funds from savers to in- D. 12
vestors.
NARAYAN CHANGDER
D. reducing investment. 753. You should keep track of your spending
because if you spend more money than you
748. What should you do before you use an have in your bank account it is considered
ATM? a and usually will cause a fee.
A. Ask someone nearby for help using the A. Balance
ATM.
B. Withdraw
B. Share your pin number with trusted
C. Bankruptcy
friends so you don’t forget it.
D. Overdraw
C. Inspect the ATM and its surroundings
to make sure it is safe to use. 754. Riba which is related to the exchange of
D. Memorize your debit card number be- certain type of goods/commodities that in-
cause you’ll need to type it in at the ATM. volve different counter value and or de-
ferred delivery is:
749. What is it called when you spend more
A. Riba Al Fadl
money than is in your account, often re-
sulting in a fee? B. Riba Al Nasi’ah
A. Credit C. Riba Al Jahiliyyah
B. Debit D. Riba Al Duyun
C. Transfer 755. What is the purpose of money market?
D. Overdraft A. Serve as link between surplus and
750. Making payments on time is an important deficit units.
part of managing which of the following? B. Raise money for projects by issuing
A. Checking account stock
D. ones that are on the bank statement 762. Extended Bank Negara Malaysia’s pow-
but not on your own record ers for the supervision and regulation of
financial institutions
761. The phrase used for putting money into a 766. What is money borrowed that must be
savings account is: repaid, usually with interest?
A. Verifying the account A. Loan
B. Balancing the account B. Check
C. Making a deposit C. Checking account
D. Making a withdrawal D. Debit card
NARAYAN CHANGDER
A. compound interest
D. balance
B. double interest
C. interest on fire 774. The standard insurance amount provided
D. complicated interest by the FDIC is per depositor, per in-
sured bank, for each account ownership
769. What is the full form of LIBOR? category.
A. Local Indian Bank Offered Rate A. $100, 000
B. London-India Bureau Of Regulations B. $250, 000
C. Liberal International Bank Official Ra- C. $500, 000
tio
D. $1, 000, 000
D. London Inter Bank Offered Rate
770. Four types of Depository Institutions are 775. What is the name of our nation’s central
Commercial Bank, Mutual Savings Bank, bank?
Credit Unions and A. The Federal Reserve
A. Pawn Shops B. The United States National Bank
B. Federal Reserve C. The National Bank of the United States
C. Savings and Loan Association D. Bank of America
D. Life Insurance Agencies
776. In a point-of transaction, a merchant
771. What relationship does risk have to re- accepts a debit card to pay for purchases.
turn?
A. Service
A. with lower risk, the potential for a re-
turn disappears B. Stop
B. the higher the risk, the lower the po- C. Sale
tential for return D. Reserve
C. the lower the risk, the greater the po-
tential for return 777. covers the entire range of services
provided by a merchant banker.
D. the higher the risk, the greater the po-
tential for return A. Cooperate counselling
778. Why is it important to reconcile your 783. The main purpose of the Federal Reserve
bank statements? System is to
NARAYAN CHANGDER
C. Total Equity
ing a fee.
D. Market Capitalisation D. Savings accounts are best used to
store money for longer-term goals.
789. Which is NOT a factor to consider when
shopping for a bank? 794. The term bank derived from Italian word
A. Minimum balances requirements A. Bank
B. Interest Rates and Fees B. Banco
C. Celebrity Endorsement C. Banque
D. ATM availability D. Banko
795. Which of the following statements about
790. An overdraft is
M1 Assests is true?
A. a check that has not been cashed yet
A. M1 assets cannot be converted easily
B. a check that has an error on it and has into cash
been voided B. M1 assets are stored in savings ac-
C. a check that is written over the amount counts.
available in the account C. M1 assets can be converted into cash
D. a check that is written for more than easily.
the amount owed D. M1 assets do not have liquidity.
791. The fed manages the amount of in the 796. The Federal Reserve uses to regulate
economy to try to keep inflation low and the nation’s money supply?
stable. A. monetary policy
A. money B. fiscal policy
B. people C. proposed legislation
C. companies D. regulations
D. credit cards 797. interest earned only on the principal,
which is the amount of money originally
792. The laws applicable to banks is deposited
A. Sale of goods Act, 1930 A. simple interest
B. Consumer Protection Act, 2019 B. compound interest
C. Indian Contract Act, 1872 C. accumulation
D. Companies Act 2013 D. none of above
9. Mona purchased a packet of chips from the services and identify, evaluate and choose
local grocery shop. The information pro- among alternative brands and suppliers.”
vided on the bottle was not clear. She fell A. Business buying
sick on consuming it. She filed a case in
the district forum and got the relief. Iden- B. Organizational buying
tify the important aspect neglected by the C. Formal buying
marketer in the above case. D. None of the above
A. Packaging
14. Three purposes of qualitative data
NARAYAN CHANGDER
B. Labelling
A. to identify trends and patterns in peo-
C. Branding ple’s statements
D. Pricing B. to support qualitative data
10. “Availability and Affordability” of the C. to quantify the data in charts and
product are considered to be the key to the graphs
success of a firm. It is main object of which D. to gather in-depth information from
marketing philosophy? consumers
A. Production concept
15. Aarti works as an Interviewer and is not
B. Product concept overqualified for her job. What level of
C. Selling concept education does Aarti most likely have?
D. Marketing concept A. some high school
B. a master’s degree
11. refers to all of the different ways that
the company will communicate about the C. a bachelor’s degree
product or service. a. Promotion b. Price D. a high school diploma
c. Product d. Place
16. A marketing-information management
A. A system can help business to
B. B A. motivate employees
C. C B. discover employee potential
D. D C. practice good business ethics
12. Which of the following is an example of a D. discover new markets
marketing strategy that a business might
17. An example of personal selling is
develop in order to achieve an objective it
has outlined in its marketing plan: A. Trade shows
A. Obtaining $1 million in sales B. Billboards
B. Lowering prices by 5% C. Contests
C. Increasing profits by 10% D. Magazines
D. Reducing operating costs 18. Which of the following is not the objective
of advertisement?
13. What is it called? “ The decision making
process by which formal org. establish A. Creation of Demand
the need for the purchased products and B. Quality of Product
NARAYAN CHANGDER
B. double-entry bookkeeping system D. need-satisfying offerings of a firm to
the market for attention, acquisition, use,
C. file of employee records or consumption
D. inventory control system
33. Businesses plan for and interact differ-
29. Monika purchased a packet of chips from ently with their larger clients than with
the local grocery shop. The information their smaller ones. They assign more
provided on the bottle was not clear. She client service personnel and extend more
fell sick on consuming it. She filed a case relationship management efforts because
in the district forum and got the relief.i) these customers tend to be
Identify the important aspect neglected by A. more profitable.
the marketer in the above case.
B. cheaper.
A. Labeling
C. less profitable.
B. Branding
D. higher quality.
C. Packaging
D. Communicating 34. Which marketing career field involves
catching customers’ attention, informing
30. In this stage of the product life cycle, sales them of products, and persuading them
are low and competition is low. Cus- buy?
tomers who seek innovative products are A. Marketing research
attracted to the company.
B. Advertising
A. Growth
C. Public relations
B. Introduction
D. Product managmeent
C. Product Development
D. Maturity 35. What type of duties do customer-service
professionals often perform?
E. Decline
A. Preparing ads
31. Andy is asking questions via email to a B. Paying invoices
young group of people to collect informa-
tion about a new product. What method is C. Handling complaints
Andy using? D. Receiving shipments
A. Target marketing 36. The price at which both buyers and sellers
B. Media research agree is known as
C. Survey A. Scarcity
D. Focus group B. Opportunity Cost
NARAYAN CHANGDER
C. Unique Selling Preposition
A. Growth
D. Unique Strategic Preposition
B. Introduction
C. Maturity 53. As a small business owner, your productiv-
D. Decline ity goal would be for productivity to:
A. Increase
48. Which of the following is not included in
the elements of physical distribution? B. Decrease
A. Inventory C. Stay the Same
B. Costing D. none of above
C. Transportation 54. The act of trading a desired product or ser-
D. Warehousing vice to receive something of value in return
is known as which key concept in market-
49. Identify the factor based on the given ex- ing?
planation.As these increase, so will the
price and vice versa A. Product
A. Cost & Expenses B. Exchange
B. Supply & Demand C. Production
C. Consumer Perception D. Customer
D. Competition 55. ‘Buy three get one free’ is an example of
E. Government
A. Quantity gift
50. Young adults are most likely to be inter- B. Discount
ested in which of the following?
C. Rebate
A. music technologies
D. Product combinations
B. diapers
C. health care options 56. Which economic utility increased when
fast-food restaurants began accepting
D. travel
credit cards?
51. If the Point-of-Sale system shows ending A. form utility
inventory as 890 items and the physical
B. place utility
inventory shows 876. What is the shrink-
age at that point in time? C. possession utility
A. 12 items D. information utility
57. The name, symbol, slogan message or de- 62. Which career is best described by someone
sign used to identify a products reputation who organizes and tracks merchandise dur-
and image is the definition of ing storage and display?
67. is a plan for determining which products a C. Reading the text aloud
business will manufacture or stock. D. Correcting punctuation errors
A. 4 p’s
72. Which type of display is used to promote
B. product mix strategy the sale of one product by displaying that
C. promotional mix product by itself?
D. marketing A. One-Item Display
B. Line-of-Goods Display
NARAYAN CHANGDER
68. Which of the following is NOT a career
in the Marketing Communications path- C. Related Merchandise Display
way? D. Assortment Display
A. Database administrators
73. What is the term that is used to describe
B. Sales representatives the amount of sales that Coca-Cola has in
C. Public relations managers the soft drink market that is a direct goal
of pricing?
D. Advertising executives
A. Market share
69. The use of promotional techniques such as
B. Return on investment
advertising, personal selling and sales pro-
motion are considered essential under C. Competition
concept of marketing management D. Cost-Benefit Analysis
A. selling
74. For an NFL team, what is their core ser-
B. Production vice?
C. marketing A. a way for people to spend time with
D. none of above their family
B. the TV coverage of the games
70. Decisions surrounding the transportation
and storage of goods from producer to con- C. the experience
sumer. D. the ball game
A. Distribution
75. Serene, a college student, tends to buy the
B. Marketing Information Systems/Market same brands of toothpaste, shampoo, and
Research deodorant, which is often the strongest
C. Product/Service Management source of group influence upon the individ-
ual for many product purchases?
D. Selling
A. psychographic group
71. After Lana finishes writing the promo- B. social class
tional copy for a direct-mail letter, she
plans to proofread and edit her work on C. subculture
her computer. What technique should Lana D. family
use to determine if the text is clear and
logical? 76. Best buy has become the nation’s largest
speciality retailer by focusing on the cus-
A. Correcting grammatical mistakes tomers need and wants. This philosophy
B. Reading the text backwards is at the heart of an orientation
A. sales C. Information
B. marketing D. Form
NARAYAN CHANGDER
C. Branding A. Brand resonance
96. Shop for Rs. 2, 500 and get a coupan A. a customer group
worth Rs. 250 free. This is an example B. a target market
of
105. Retailers offer their customers install- which make products appealing and acces-
ment or layaway plans in order to increase sible to customers?
the utility of their products. A. Professional Sales
A. Information B. Marketing Management
B. Form C. Merchandising
C. Possession D. Marketing Communications
D. Place
NARAYAN CHANGDER
111. Encouraging team members to contribute
106. In , marketers divide buyers into to and take responsibility for the manage-
groups on the basis of their knowledge of, ment process.
attitute toward, use of or response to a A. middle management
product.
B. empowerment
A. All of the below C. controlling
B. Binary segmentation D. organizing
C. General subjection
112. An organization directs its marketing ef-
D. Behavioral segmentation forts at two or more segments by de-
veloping a marketing mix for each seg-
107. Who is called as the father of modern
ment. Identify the target marketing strat-
marketing?
egy adopted here?
A. MC Dalton
A. Multi-segment approach
B. Philip Kotler B. Concentration approach
C. MC Grew C. Total market approach
D. Edwin Mathew D. Differentiated market approach
108. What are you as a marketing team cre- 113. Wireless networks are now more com-
ate. mon due to
A. Brand Identity A. information overload
B. Brand Image B. increased distribution of the work-
C. Brand Recall force
D. Brand Recognition C. government regulations requiring
them
109. The process of setting standards and D. increased competition
evaluating performance.
A. empowerment 114. Digital has become a part of everything
we do as consumers. Companies that do
B. controlling not keep up with technology changes may
C. organizing find their products outdated. One of com-
pany that takes full advantage of digital
D. preventive discipline
technology in creating magical customer
110. Which pathway includes the duty of de- experiences is
signing and assembling product displays A. Disney
NARAYAN CHANGDER
D. customer choice
B. Introduction
125. The product concept focus on the
C. Product Development
A. Quantity of a product produced
D. Maturity
B. Quality and performance of a product
E. Decline
produced
C. Maximising sales 130. In this stage of the product life cycle,
sales of the product fall and companies cut
D. Company which produced the product
prices as well as advertising and promo-
126. Hu Jintao, the dictator of China, makes tions of the product.
the decisions which affect the jobs and A. Growth
living conditions of people living in China.
B. Introduction
The economic system in China is closer to
which economic system? C. Product Development
A. Command D. Maturity
B. Market E. Decline
C. Tradionalist 131. Considering a continuum from mass mar-
D. Mixed keting to one-to-one marketing, market-
ing segmentation is
127. Procter & Gamble manufactures a variety
A. very close to mass marketing.
of brands under one category. An example
is shampoo with brands such as Pantene, B. very close to one-to-one marketing.
Herbal Essences, and Head and Shoulders. C. in the middle.
For shampoo, Procter & Gamble would ap-
propriately use D. on a different continuum.
A. marketing services management. 132. Which of the following is the right time
B. brand management. for a business to make promotional deci-
sions in relation to product, price, and dis-
C. category management. tribution decisions:
D. integrated management. A. After product, price, and distribution
E. regional management. B. Before product, price, and distribution
128. In searching out suppliers, industrial pur- C. Along with product, price, and distribu-
chasers should obtain from potential tion
vendors. D. Without considering product, price,
A. resource files and distribution
133. A company wants to know why sales of 138. An organization is gathering, recording,
a certain product are not growing. Its pur- and analyzing data about its target mar-
pose in conducting marketing research is ket. This activity is known as
C. Unpredictable B. pencil
D. Fast C. Laptop or computer
143. Which of the following help a business D. Soft drink
keep stock based on sales and allow them
to spend money based on a planned bud- 148. In an economic system, the decision to
get? hire more employees in order to make
more products is answering which eco-
A. Dollar Control
nomic choice?
NARAYAN CHANGDER
B. Unit Control
A. What to produce?
C. Stock Turnover
B. For whom to produce?
D. Stock lists
C. How to produce?
144. An advantage of using satellite tracking
D. When to produce?
technology in distribution is that it enables
businesses to 149. Paul’s plant food is losing its popularity
A. Analyze the contents of packages among his customer base. Which market-
B. know where shipments are at all times ing function would come up with the im-
proved product?
C. determine the delivery drivers’ qualifi-
cations A. Channel management
D. obtain information about competitors B. Product or service Management
152. Which of these is NOT one of the five pri- 157. What does applying the customer-
mary data collection methods discussed in orientation element of the marketing con-
the chapter? cept enable the business to do?
162. Which of the following is a function 167. Which of the following is a series of or-
that is an important part of the human ganized activities working towards a par-
resources management activities of busi- ticular goal?
ness:
A. Nonprofit
A. Promoting
B. Public relations
B. Pricing
C. Campaign
C. Selling
D. Promotions
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D. Staffing
168. What makes distribution an important
163. The role of brands varies to its functional function in marketing?
level where building comprehensive brand
A. It helps inform customers
experience is visible.
B. It helps customers make a decision
A. Product Diversification
about a purchase
B. Product Innovation
C. It gets the product to the consumer at
C. Product Planning the right time and place.
D. Product Performance D. It helps the company make good mar-
keting decisions
164. What is another way to describe finan-
cial information that is true, complete, and 169. Which is the technique of sales promo-
faithfully represented? tion?
A. Timely A. Mela
B. Understandable B. Distribution sample
C. Comparable C. Lottery
D. Reliable D. All of these
165. What does continuously monitoring in- 170. means that each customer serves as
ternal marketing information enable busi- his or her own segment.
nesses to do?
A. Geographic marketing
A. Investigate competitors
B. One-to-one marketing
B. Identify problems
C. Mass marketing
C. Evaluate market share
D. Psychological marketing
D. Analyze economic changes
171. The administration of assets refers to de-
166. Product, Place, Promotion, Price cisions about
A. Utilties A. spending
B. Market Share B. accounting
C. Marketing Mix C. investments
D. Functions D. financing
172. Consumers have unique needs and de- 177. Under the Total Costumer Cost, a type of
sires. Economists call this Customer Perceived Value that relates to
the mental effort and exertion that the cus-
NARAYAN CHANGDER
sell its coffee mugs in the local coffee
houses. What type of marketing decision C. HORIZONTAL DIVERSIFICATION
was this? D. none of above
A. price
187. For the security precaution listed below,
B. promotion select the option(s) that would help de-
C. place ter shoplifting, robbery, or employee theft.
Use S, R, and ET to indicate your choice-
D. product
Limit amount of cash on site
183. Highway 1 Restaurant allows customers A. S (Shoplifting)
the opportunity to enter drawings in order
B. R (Robbery)
to win a birthday cake. Customers regis-
ter by providing their contact information C. ET (Employee Theft)
on a card. What does entering the draw- D. none of above
ings represent?
188. The main function of is to provide in-
A. Tactic
formation required by law.
B. Strategy
A. Labelling
C. Goal
B. packaging
D. Trend
C. Branding
184. In today’s world, marketing should be D. all the above
done by employee in organization
189. This is a deeply held commitment to re-
A. marketing
buy or patronized a preferred product or
B. marketing, sales and customer sup- service.
port
A. Awareness
C. sales and technology
B. Trial
D. management and marketing C. Loyalty
E. all D. Interest
185. What is the term that describes the deci- 190. The policy at Will’s Hardware store is
sions a company makes regarding all of the that if you find a lower price at a competi-
different types of products the company tor’s store, they will match the price. This
will sell? is known as a goal in pricing where the
A. Market segmentation firm will meet the
B. Marketing A. Market share
200. Satisfying customer needs and wants What type of data would be helpful in this
while meeting organizational objectives endeavor?
A. Sales A. geographic
B. Production B. product benefits
C. Market C. demographic
D. Societal D. psychographic
NARAYAN CHANGDER
201. What is the fullname of the reporter in
206. The marketing function of is used
Creating Brand Equity?
when Mayfield Milk decides how many
A. Josh Cabural trucks to use to transport its products in a
B. Josua Cabural timely manner to reduce product spoilage.
C. Joshua Cabural A. Selling
D. Joshuah Cabural B. Distribution
202. Refer to a value premium that a a com- C. Financing
pany generates from a product with a D. Pricing
recognizable name when compared to a
generic equivalent. 207. According to the production concept, con-
A. Brand Value sumers will favor products that are
and
B. Brand Equity
A. satisfying; quality focused
C. Brand Positioning
D. Brand Performance B. available; affordable
C. in high demand; hard to find
203. Where in a marketing plan would a busi-
ness discuss how it plans to communicate D. segmented; convenient
with its customers?
208. The company’s mission, objectives, broad
A. marketing objecgtives strategies, and policies are set by man-
B. situation analysis agement.
C. executive summery A. Mid-level
D. marketing strategies and procedures B. Top
204. A farmer with a produce stand in the yard C. Marketing
is an example of a distribution channel.
D. None of these
A. Producer to retailer to consumer
B. Producer to agent to consumer 209. The function of marketing informs about
needs and wants of consumers
C. producer to consumer
A. Market Planning
D. producer to wholesaler to consumer
B. Customer support services
205. The Music Stand direct-mail company
C. Promotion
wants to send catalogs to music teach-
ers, dancers, and other music consumers. D. Gathering and Analysing information
210. This involves the process and methods 215. Select all that applies; characteristics of
used to gather information, analyze it, and Business marketers are
report findings related to marketing of
211. Designing an effective marketing strat- 216. who is the father of modern marketing?
egy is important A. Peter Drucker
A. but not possible to achieve B. Philip Kotler
B. to the success of the business C. Lester Wunderman
C. as a promotion function D. Abraham Masloco
D. as a one-time process
217. is a type of segmentation in which the
212. The dimension of product mix which mea- company strategically focuses on target-
sures how closely the different product ing a smaller market with particular needs
lines are related is referred to as: that the company can serve well.
A. Width of product mix A. Mass marketing
B. Length of product mix B. Demographic marketing
C. Depth of product mix C. Niche marketing
D. Consistency of product mix D. One-to-one marketing
213. is a very economical mode of commu- 218. A company takes to convert products
nication if large number of people are to from concepts to market-ready solutions.
be reached. The approach is called as
A. Public Relations A. Core concept
B. Advertising B. Customer relationship
C. Personal Selling C. Value Chain
D. Sales promotion D. Customer loyalty
214. Ebay is an example of what type of busi- 219. The inseparability of production and con-
ness represented in our society? sumption also impacts the interaction be-
A. Service tween the and the
B. Global/International A. service provider; customer
C. Retail B. service provider; manufacturer
D. Online C. variability; customer
E. Franchise D. variability; manufacturer
220. IT IS A PROCESS OF MEASURING 225. There is only one boss. The customer.
THE PERFORMANCE OF A COMPANY’S And he/she can fire everybody in the com-
PRODUCTS, SERVICES, OR PROCESSES pany from the chairman on down, simply
AGAINST THOSE OF ANOTHER BUSINESS by spending his money somewhere else.
CONSIDERED TO BE THE BEST IN THE IN- A. Sales
DUSTRY.
B. Production
A. VALUE CHAIN
C. Market
B. BENCHMARKING
NARAYAN CHANGDER
D. Societal
C. SWOT ANALYSIS
D. STRATEGIC PLANNING 226. Main objective of Marketing is-
224. What does it takes to become good sales 229. A cardboard box consisting of 10 packets
person? except of 1 kg sugar is an example of:
A. never give up A. Primary packaging
B. keep practicing B. Secondary packaging
C. Remember the failure C. Transportation packaging
D. get ready to get hit D. None of the above
NARAYAN CHANGDER
A. unequal income distribution. 246. Rodney just earned his master’s degree
B. low unemployment levels in Marketing. Based on his education,
which job would he be best suited for?
C. unpredictable taxation rates
A. Supply Chain Manager
D. minimal profit margins.
B. Survey Researcher
241. Which stage has the highest advertise-
C. Logistic Analyst
ment
D. Marketing Specialist
A. Growth
B. Maturity 247. The term Brand Loyalty can be defined as:
C. decline A. The tendency to buy a particular brand
of a product.
D. Introduction
B. Estimating future sales of one or more
242. Which of the following is a force that products or services.
does NOT affect the Microenvironment? C. The amount of goods available to a po-
A. The company tential market.
B. The Suppliers and Intermediaries D. Consumer willingness and ability to
buy products
C. Customers
D. The economic environment 248. What is the goal of Marketing Manage-
ment?
243. A supersegment is a set of segments
A. To sell
sharing some similarity.
B. To buy
A. Explosive
C. To see the ratio of buy and sell
B. Alluring
D. To have an understanding of how Mar-
C. Exploitable
kets work
D. none of above
249. In which testing the company with the
244. Which of the following starts from fa- new product specifies the number of stores
cotry? and geographic locations it wants to test?
A. Product concept A. Controlled Test Marketing
B. Selling concept B. Test Markets
C. Production concept C. Simulated Test Marketing
D. All of these D. Sales-Wave Research
B. congruity A. Purchase
C. confidence B. Storage
D. credibility C. Consumer research
252. IT CONSISTS OF PEOPLE, EQUIPMENT, D. Promotion
AND PROCEDURES TO GATHER, SORT,
ANALYZE, EVALUATE, AND DISTRIBUTE 257. When a company sets a price for a prod-
NEEDED, TIMELY, AND ACCURATE INFOR- uct, which of the following are consid-
MATION TO MARKETING DECISION MAK- ered?
ERS.
A. Consumer perception and supply & de-
A. MARKETING SYSTEM
mand
B. MARKETING INFORMATION
B. Cost of raw materials, supply & de-
C. MARKETING INFORMATION SYSTEM mand, competitor’s price, consumer per-
D. MARKETING INTELLIGENCE SYSTEM ception
253. deciding how goods get into customers C. Supply & Demand and Competitor’s
hands is: Price
A. channel management D. Cost of raw materials and consumer
B. selling perception
C. market share
258. Which of the following is NOT usually
D. product/service management defined as an element of the marketing
mix?
254. A marketing-research project that gath-
ers sufficient information to help the busi- A. Product
ness in its decision making would be de-
B. People
scribed as
A. predictive C. Place
B. efficient D. Profit
A. Production C. Utilitative
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B. Product D. Periodic Index
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recognizes a
A. Product 286. Which tool of promotion mix is an imper-
sonal paid form of communication?
B. an advertisement for the product
A. Sales promotion
C. a salesperson from a previous visit
D. problem or need B. Advertisement
C. Publicity
281. What might a business do if it is running
out of a popular product? D. Personal selling
A. Order substitutes 287. Any group that has an interest or impact
B. Reduce the price in the organization’s ability to achieve the
objectives are
C. Hold a sale
A. the suppliers
D. Place a reorder
B. the intermediaries
282. Which type of economic system occurs
C. the competitors
when both the government and individuals
own factors of production? D. the publics
A. Command 288. Which of the subsequent terms best de-
B. Market scribes the environment that includes the
C. Traditional forces getting ready to the corporate that
has an effect on its ability to serve its
D. Mixed customers-the company, suppliers, pro-
283. What does a group’s leader do? moting channel companies, client markets,
competitors, and publics?
A. Takes the meeting minutes
A. macro environment
B. Puts the group on a certain course
B. global environment
C. Makes sure the group members agree
C. micro environment
D. Follows up with everyone
D. networked environment
284. A is comprised of several product
lines that can vary in breadth and depth. 289. what stage is the longest
A. product mix A. growth
B. marketing mix B. maturity
C. company C. introduction
D. service D. decline
290. A copywriter is part of which of the fol- 295. Businesses that buy products for use in
lowing Marketing Pathways? a. Market- their operation
ing Communications b. Merchandising c.
300. What are the three types of research? 305. Select the factor based on the explana-
A. Causal, Exploratory, and Observa- tion:Companies will change the position of
tional their product in the market in order to bet-
ter compete.
B. Descriptive, Exploratory and Causal
A. Product Line (Depth, Extension & Con-
C. Open ended questions, Closed ended traction)
questions, and Focus Groups
B. Branding
D. Primary, Secondary, and Sampling
NARAYAN CHANGDER
C. Packaging
301. Which of the following firms is most
likely to seek radical innovation? D. Product Modification
A. a traditional publishing company E. Repositioning
B. a small scale FMCG company
306. obtaining, developing, or improving a
C. a firm that procures and markets
product is:
wheat
D. a high-tech firm in telecommunications A. channel management
B. selling
302. The marketing objectives section of a
marketing plan includes information about C. market share
D. product/service management
A. the company’s finances
B. the desired target market(s) 307. The owners of the Totally Outrageous
Shoe Store decided to rent store space
C. potential issues the marketing team
next to a music store where teenagers fre-
must overcome
quently shop. What did the owners’ deci-
D. marketing strategies and programs sion add to their product?
309. Which of the following exemplifies clear 314. Training employees on safety procedures
and correct definition what Brand is? is an example of which of the following
ways to manage risk?
319. Scope of is limited but scope of is 324. It consists of the actors and forces out-
wider. side marketing that affect marketing man-
agement’s ability to build and maintain
A. marketing, selling
successful relationships with target cus-
B. selling, marketing tomers.
C. Marketing, Publicity A. Marketing Environment
D. Selling, Manufacturing B. Macroenvironment
C. Microenvironment
NARAYAN CHANGDER
320. Advertisment helps in size of busi-
ness. D. none of above
329. What are the four stages in the product 334. What are the streams in which con-
life cycle? sumers, the press, or other outsiders vol-
untarily communicate something about the
339. When the demand of a product is inelas- 344. Employees who arrive at work on time
tic, the firm is in a position to fix and direct their own work-related activi-
prices. ties during the course of the day usually
possess positive skills.
A. Higher
A. personal-orientation
B. Lower
B. self-conceptual
C. Similar
C. inner-qualitative
D. Competitive prices
NARAYAN CHANGDER
D. self-managerment
340. The term market may be understood in 345. A is a structured approach to assess-
which of the following contexts? ing the source s and outcomes of brand eq-
A. Geographical area covered uity and the way marketing activities cre-
ate brand value.
B. Type of buyers
A. Value chain
C. Quantity of goods transacted
B. Brand value chain
D. All of the above
C. Program chain
341. The results of descriptive research are of- D. none of above
ten
346. Select the factor based on the explana-
A. qualitative tion:Marketers spend a lot of money and
B. vague research on creating a brand image that
customers will recognize and remain loyal
C. unreliable to.
D. quantitative A. Product Line (Depth, Extension & Con-
traction)
342. The Underwriters Laboratory seal on an
B. Branding
electrical product indicates
C. Packaging
A. quality and safety backed by a testing
organization D. Product Modification
C. the product can be returned 347. The changing age structure population.
D. standard grades established by the A. Political Environment
federal government B. Demographic Environment
C. Economic Environment
343. People in this category are looking for
the lowest prices because they want the D. Natural Environment
best value for their money.
348. Car dealers emphasize personal contact
A. Seller’s Market with their customers in order to better de-
termine and respond to customer needs
B. Buyer’s Market
and wants. This is an example of which
C. Government marketing function?
D. Market A. product/service management
A. Publicity C. Customer
B. Personal selling D. Demand
359. The purpose of this marketing function is 364. Customer is the of the market
to set an financial charge for a product that
A. Servant
will maximize profit
B. King
A. Channel Management
B. Product Service Management C. Sympathiser
C. Marketing Planning D. Seller
D. Marketing Information Management 365. Obtaining the money needed to start and
NARAYAN CHANGDER
(MIM) operate a business is a marketing function
E. Pricing known as
360. What is the relationship between re- A. Market research
search purpose and research design? B. Pricing
A. purpose dictates design C. Distrubuting
B. there is no relationship between the
D. Financing
two
C. design is more important than purpose 366. Eureka Forbes uses its own sales force
D. design in unnecessary to reach its prospective customers. Which
type of distribution channel is used by Eu-
361. In a company’s micro environment all of reka Forbes?
the following would be considered EXCEPT
A. Zero-level
A. political forces.
B. One-Level
B. marketing channel firms
C. two-level
C. Publics.
D. three-Level
D. customer markets
362. Gender, age and income are all qualities 367. A financial advisor receives a bonus for
of what segmentation base? selling a certain mutual fund. Her reason
for taking this action, which some consider
A. geographic
unethical, might be that the action
B. psychological
A. Is acceptable in foreign cultures
C. education
B. Is committed by unethical employees
D. demographic
C. benefits the community
363. Mel is about to decide which job to take-
using only the facts. As she compares D. is accepted within the industry
and contrasts information about each job
368. Which stage has the highest investment
opportunity, Mel is showing that she is
cost
aware of which decision-making influence:
A. Input A. Decline
B. Framing B. Growth
C. Logic C. Maturity
D. Style D. Introduction
378. who is the father of marketing manage- 383. Brands may be used for creating aware-
ment? ness, this exemplifies what product perfor-
A. charles babbage mance?
B. keller A. rational
B. functional
C. philip kohler
C. critical
D. philip kotler
D. tangible
NARAYAN CHANGDER
379. Marketing is the process of
384. Which of the following is a true state-
A. creating, distributing, promoting, and
ment about marketing-research designs?
pricing products to facilitate satisfying ex-
change relationships with customers A. Designs should not be combined.
B. delivering a standard of living to soci- B. Only descriptive and causal research
ety should be combined.
C. creating, distributing, promoting, and C. Only exploratory and descriptive re-
pricing goods, services and ideas to facil- search should be combined.
itate the achievement of the firm’s objec- D. It is acceptable to use a combination
tives of all three designs.
D. focusing on customers’ needs 385. Which type of organization best suits
a company who has downsized therefore
380. People in this category are looking for
eliminating some management poistions
the highest prices because their motive is
while trying to increase efficiency?
to make the most profit.
A. Effective Management Techniques
A. Seller’s Market
B. Human Resources
B. Buyer’s Market
C. Vertical Organization
C. Government
D. Horizontal Organization
D. Market
386. This helps in identifying the target buy-
381. ‘Sale upto 50%’ is an example of which ers’ needs and wants, as well as their rat-
sales promotion technique? ing of competing products in terms of those
A. Discounts needs and wants.
B. Rebate A. Customer Perceived Value
C. Quantity gift B. Customer Value Analysis
D. None of the above C. Customer Relationship Management
D. Database Marketing
382. is an act of designing a company’s
offering and image to occupy a distinctive 387. What do customers need/want, and how
place in the minds of the target market. can we benefit society?
A. Crafting A. Sales
B. Grafting B. Production
C. Positioning C. Market
D. none of above D. Societal
398. Select the factor based on the expla- B. Product or service management
nation:Packaging is important so that it
C. Selling
grabs the customer’s attention and has cor-
rect information on it. D. Promotion
A. Product Line (Depth, Extension & Con-
403. Marketers identify segments best when
traction)
iterating between two approaches. What
B. Branding are the two approaches?
NARAYAN CHANGDER
C. Packaging A. customer, market
D. Product Modification
B. managerial, customer
E. Repositioning
C. managerial, company
399. Which economic utility increased when D. market, company
Bid Ed’s 24-Hour Diner recently began ac-
cepting VISA and Mastercard? 404. Which of the following guidelines should
A. information utility you follow when completing a job applica-
tion form:
B. time utility
C. form utility A. Print the requested information in
black ink
D. possession utility
B. complete the parts labeled for em-
400. Two ways to motivate employees ployer use only.”
A. Human Resources C. Identify the minimum salary level that
B. Rewards and encourage creativity is acceptable
C. Recruiting D. Leave information blank when it does
not apply to you
D. Vertical Organization
410. Which of the following is NOT one of the 415. Jim’s business is not selling goods as
four philosophies of marketing? well as it did when the business first
opened. Competitors have dropped their
A. Production orientation
prices which has increased demand. What
B. Societal marketing orientation marketing activitity should Jim consider re-
C. Sales orientation visiting to increase his sales?
D. Promotion orientation A. Distribution/Place
B. Pricing
411. It’s not unusual to see a segmentation
study comprised of some usage variable C. Product
(e.g., heavy vs. light users) or some at- D. Promotion
titudinal variable (e.g., positively inclined
416. Magazines and pastries are examples of:
toward our brand vs. loyal to a competi-
tor). What type of variable is it usually A. Convenience products
cross-tabbed with? B. Shopping products
A. demographic C. Speciality products
B. geographic D. Durable products
NARAYAN CHANGDER
418. One difference between business ethics C. Process
and the law is that business ethics
D. Purpose
A. are easy to determine
424. Those who make decisions that affect
B. enforced by government
the whole company (CEO, president, COO,
C. must be published CFO, vice president).
D. are often unwritten A. empowerment
419. Measuring brand equity includes includes B. middle management
brand audits, brand tracking, and C. top management
A. Brand Line D. supervisory-level management
B. Brand Mix 425. Brigette works for Rising Bakery Com-
C. brand Extension pany. She manages the bakery’s inven-
D. Brand Valuation tory at 25 supermarkets by refilling stock
and maintaining the stores’ Rising Bakery
420. is the set of all actual and potential displays. What is Brigette?
buyers of a product or services. A. food broker
A. Market B. retailer
B. Exchange and relationship C. jack robber
C. Customer value and satisfaction D. manufacturer’s agent
D. Demands
426. A market is people or organizations that
421. Which is not a stage in the technology life have
cycle A. the ability, willingness, and power to
A. maturity buy
B. Decline B. a medium of exchange and products
they desire
C. Research and development
C. needs and wants and ability and will-
D. Growth ingness to buy
422. is the idea that consumer will not D. unmet needs or wants and products or
buy enough of the company’s products un- services that satisfy those unmet needs or
less the company undertakes large-scale wants
of selling and promotion effort. E. communication, financial and capital
A. Production concept resources
B. Offering to find information for cus- 441. Different customers with different needs
tomers require different strategies. This is a de-
C. Agreeing that customers are always scription of
right A. global management.
D. Selecting certain customers to help B. differential marketing management.
C. marketing services management.
437. Informing, reminding or persuading cus-
tomers about a product, the company or a D. target market management.
NARAYAN CHANGDER
social cause that is important to the com- E. variable needs marketing manage-
pany. ment.
A. Promotion
442. The packaging of bread you purchase
B. Marketing Information Systems/Market from a local bakery is an example of:
Research
A. primary packaging
C. Product/Service Management B. Secondary packaging
D. Pricing C. Transportation Packaging
438. One computer tool that a businessperson D. none of above
can use to organize online information for
a research report is 443. Packaging is important not only for pro-
tection of the product but also serves as
A. index cards
A. Quality product
B. mind-mapping programs
B. Complex graphics
C. statistical applications
C. Promotional tool
D. online survey services
D. Promotion budget
439. The process of achieving company goals 444. Jennifer and Linda are going to open a
by effective use of resources through plan- hair/nail salon. They want to inform cus-
ning, organizing, and controlling. tomers of their new business and persuade
A. management them to frequent their facility. Which func-
B. vertical organization tion of marketing will they use?
446. Which of the following is NOT one of the 451. Human needs shaped by such factors
Four Ps of Marketing? a. Price b. Product as culture, personality, education, society
c. Protection d. Promotion and religion are called
447. Which is not the element of Marketing 452. defines which other brand competes
mix? with and which should thus be the focus of
A. Consumer competitive analysis.
B. Product A. Competitive frame of reference
C. Price B. Brand reference
D. Place C. Seller reference
D. Either a or b
448. During what year/years did the World
Wide Web begin?
453. Name the part of brand which can’t be
A. 1989-1999 spoken but can be recognized.
B. 1930-1950 A. brand mark
C. 1910-1929 B. logo
D. 2000-2010 C. trade mark
A. Product A. Continuous
B. Price B. Management
C. Place C. Ongoing
450. Using the cash accounting method, deter- 455. A company’s marketers want to begin
mine the amount of sales that a business marketing research, but they are unfamil-
would record for one day if it makes $2, iar with the nature of the problem. The
300 in cash sales, has COD sales of $450, most appropriate research design for them
and places a $300 special order. would be
A. $2, 300 A. exploratory research
B. $2, 600 B. descriptive research
C. $2, 750 C. causal research
D. $3, 050 D. discovery research
NARAYAN CHANGDER
D. Assortment Display B. The team can plan strategies more
quickly
457. Which of the following examples is based
on a psychological factor? C. The team can plan strategies with
more precision
A. Sam purchases school clothes for his
son. D. The team can plan strategies up to 10
years in advance
B. Louise purchases furniture for her new
house. 462. The contrast between mass marketing
C. Macie purchases equipment for play- and one-to-one marketing illustrates that
ing soccer. segments become more as they in-
crease in size.
D. Jalen purchases a new automobile
that is good in snow. A. heterogeneous
B. favorable
458. The marketing concept evolved as a re-
C. homogeneous
sult of self regulation of social responsibil-
ities by a business organizations. D. unfavorable
A. Marketing concept 463. Which of the following is not part of indi-
B. Product Concept rect distribution channel
C. Societal marketing concept A. Zero level channel
D. none of these B. One level channel
C. Two level channel
459. ferrari, rolex, swarovski, coach are
types of products that involved in D. Multi level channel
NARAYAN CHANGDER
business represented in our society? B. Psychographic
A. Service C. Behavioral
B. Global/International D. Occupational
C. Retail 482. A(n) is a gathering of 6 to 10 peo-
D. Online ple carefully selected by researchers based
on certain demographic, psychographic, or
E. Franchise other considerations and brought together
477. Services are more than goods. to discuss various topics of interest at
length.
A. produced and consumed simultane-
ously A. target group
B. perishable B. pilot group
C. inventoried C. focus group
C. electrical equipment is turned off C. Free to accept but not reject the
other’s offer
D. windows and doors are locked
D. Something to change
487. “process and activities which meets cus-
tomers’ requirements or needs either by 492. A professional in the pathway collect
satisfying them or by providing value to and analyze many different types of infor-
them in exchange for value to the compa- mation to design new products, to predict
nies.” are definition from future sales and to position their own com-
pany’s strategies against those of its com-
A. management
petitors. a. Professional Sales b. Market-
B. marketing ing and Communications c. Merchandising
C. environment d. Marketing Research
D. communication A. A
B. B
488. Changing old glass bottles into beautiful
new sculptures is an example of util- C. C
ity. D. D
A. Information
493. A social and managerial process by which
B. Form individuals and groups obtain what they
C. Possession need and want through creating and ex-
changing products and value with others.
D. Place
A. Marketing
489. Name the strategy which adds a higher
priced prestigious product to the existing B. Management
line of lower priced products? C. Marketing Management
A. Trading-Up D. All of these
NARAYAN CHANGDER
C. Business Analysis
D. Product development B. Product concept-Quantity of products
C. Selling concept-Existing products
495. Which of the following marketing man-
agement orientations focuses primarily on D. Marketing concept-Quality of products
improving efficiencies along the supply 500. Max always uses Tide laundry soap be-
chain? cause he has seen his mother using it ever
A. production concept since. Which factor influences Max’s buy-
ing behavior?
B. product concept
A. Cultural Factors
C. selling concept
B. Social Factors
D. marketing concept
C. Personal Factors
E. societal marketing concept
D. Psychological Factors
496. Marketers study the psychological signif-
icance of pricing because the price 501. ‘Colgate’ is a
A. Leads to value and quality perceptions A. Generic name of a product
to a customer B. Brand name of a product
B. Helps suppliers know how much to C. Brand mark of a product
charge a business for purchasing their
D. none of above
product
C. Gives managers an opportunity to 502. Which of the following refers to sellers
learn things about customers being preoccupied with their own products
and losing sight of underlying consumer
D. Offers customers the ability to pur-
needs?
chase a product
A. satisfaction
497. What is the center of all marketing activ-
B. marketing management
ities?
C. value proposition
A. Math
D. marketing myopia
B. Technological know-how
C. Purchasing 503. Which is the overall reason that mar-
keting strategies are designed and imple-
D. Communication mented?
498. A market survey is required for A. Improving management techniques
A. Deciding Marketing Strategies B. Achieving planned goals
C. Changing the image of the business D. They must put situation analysis be-
D. Increasing business profits immedi- fore desired target market
514. Serving as a volunteer in a specific indus- 519. Finding the money to invest in the busi-
try or for a business-related organization ness and helping customers to find ways
is one way that individuals might obtain to purchase the product.
A. work experience A. Distribution
B. monetary compensation B. Finance
C. technical training C. Product/Service Management
D. guidance counseling D. Selling
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520. Which is a set of tangible and intangible
515. Which of the following is NOT a pathway
attributes designed to satisfy consumer
in the Marketing Career Cluster?
needs?
A. Marketing Research
A. Price
B. Professional Sales
B. Product
C. Merchandising C. Promotion
D. Customer Service D. Place
516. What is the current trend in job growth 521. Identify the factor based on the given
for careers in marketing? explanation.As supply increases, prices
A. They will have a short period of growth should decrease, if demand increases,
and then decline over several years. prices should increase and vice versa
518. Which stage of negotiation do many peo- C. Does the segment fit corporate goals?
ple consider the most important part of the
process: D. How frequently do the customers pur-
chase?
A. Preparation
B. Concession 523. Company ABC segments customers by
gender, age, education, and income. Com-
C. Assessment
pany ABC’s segmentation is based on
D. Mediation factors.
533. Which best describes the future growth 538. Why are Universal Product Codes (UPCs)
potential of the Marketing, Sales, and Ser- often preprinted on products before the
vice career cluster? manufacturer ships the products to the
A. Growth is expected to decline. business?
NARAYAN CHANGDER
age.
D. To improve the transportation system
D. Growth is expected to grow much
more quickly than average. 539. During the summer, wildfires swept
through Montana and consumed many
534. A hierarchal up-and-down structure in homes and businesses. Business owners
which tasks and responsibilities of each rebuilt their businesses because they be-
are clearly defined. lieved that the risk involved with wildfires
A. horizontal organization was “just part of doing business in Mon-
tana.” Which type of risk did the business
B. vertical organization owners encounter?
C. resources A. Natural
D. organizing B. Economic
535. Channel Management is also knows as: C. Human
A. Distribution D. Incompetence
B. Private Enterprise 540. Good health limited has decided to launch
C. Profiting a new range of water bottles with in built
D. Tunneling water purifier. Instead of marketing the
product by generic name, the company has
536. Which of the following is the elements of decided to call it’Purifiere’. Identify the
marketing? type of marketing function being described
in the given lines.
A. Needs and Wants
A. Packaging and labelling
B. Creating a Market Offering
B. Branding
C. Customer Value
C. Pricing
D. All of the above
D. Promotion
537. What is a benefit to the salesperson of
building a clientele? 541. Which of external theft listed below
involves stealing money or merchandise
A. Obtaining referrals from loyal cus-
from a store using violence or threats?
tomers
A. Shrinkage
B. Reducing selling costs
C. Supporting the company image B. Employee Theft
542. Molson Breweries has established differ- 547. Some customers are , caring about
ent companies to manage four distinct re- new developments in their category and
gions in Canada. Each region has its own seeking out new products.
552. Sports events and press conferences are 557. THE FIRST STEP IN THE BUSINESS UNIT
part of:(a) sales promotion (b) advertising STRATEGIC PLANNING PROCESS IS
(c) public relations (d) personal selling A. FEEDBACK AND CONTROL
A. Sales Promotion B. GOAL FORMULATION
B. Publicity C. BUSINESS MISSION
C. advertising D. IMPLEMENTATION
D. Public relations 558. Marketer is a person who takes part
NARAYAN CHANGDER
in the process of exchange.
553. In a regional marketing management sys-
tem, play(s) a key role. A. ACTIVE
564. Which of the following restaurant assets 569. Karam limited is offering a travel pack-
would be considered intangible: age for 15 destinations worldwide with
A. The waiter’s uniforms a free insurance on the bookings for the
B. An expensive oven month of December, 2019. Identify the
feature of marketing being described in the
C. The building
above lines.
D. A secret recipe
A. Needs and wants
565. Which of the following jobs does NOT
B. Creating a market offering
require at least a bachelor’s degree? a.
Customer Service Representative b. Pub- C. Customer value
lic Relations Specialist c. Brand Manager
d. Marketing Research Analyst D. Exchange mechanism
A. Wendy’s and Kentucky Fried Chicken B. Lets the applicant submit test scores
B. Pizza Hut and Wendy’s C. Allows the applicant t inclue a resume
C. JC Penney and Pizza Hut D. Provides the interviewer with refer-
D. Kentucky Fried Chicken and Pizza Hut ences
572. The famous VW commercial with its 577. Filipe is a chef at a restaurant. He al-
famed the tag line “Drivers Wanted” is an ways starts with his resources, such as
example of raw vegetables and meats, and then turns
A. direct marketing. them into a fully-cooked meal. When Filipe
turns his ingredients into a complete meal,
B. transformational appeal. he’s taking part in
C. interactive marketing. A. mass production
D. informational appeal. B. dispatching
NARAYAN CHANGDER
573. One advantage of labor specialization by C. the conversion process
job task is that workers’ D. resource transformation
A. pride in the finished product increases
578. Which of the following products consume
B. morale improves maximum time and effort to purchase-
C. dependency increases A. Convenience
D. tranfers in the industry are easier B. Shopping
574. Which of the following is NOT a possi- C. Specialty
ble duty for a professional working in the D. All the above
Marketing Research pathway?
579. A business wants to send a mailing to all
A. Analyze information to design new
customers who have ordered at least $2,
products
500 in merchandise in the past year. To ob-
B. Predict future sales tain the appropriate list of customers, the
C. Illustrate catalogs in order to inform business should set the query by
customers A. credit rating and location
D. Position a company’s strategies B. last name and account number
against those of its competitors
C. product code and zip code
575. “The purchaser purchases the goods D. sales dollars and dates
which are chief and accessable at
everywhere”-Which idea gives about mar- 580. Which of the following is not a part of
keting? Technological Environment?
A. Production oriented A. Government Legislations
B. Society Oriented B. Improvement in Harvesting Tech-
niques
C. Consumer Oriented
C. Change in technology
D. Sells Oriented
D. Change in Consumption Pattern
576. This is not an element of marketing mix:
581. describe how consumer make pur-
A. Product chase decision and how they use and dis-
B. Price pose of the purchased goods or services.
C. Advertising A. psychographics
D. Place B. consumer behavior
591. This refers to strategies intended to es- 596. A primary advantage to businesses that
tablish and sustain desirable customer re- use groupware computer applications is
lationships. that they can
A. relationship marketing A. boost liability
B. customer satisfaction B. increase efficiency
C. customer relationship management C. decrease output
D. customer service management D. reduce competition
NARAYAN CHANGDER
592. Marketing communications can contribute 597. Internal capabilities of the company
to brand equity by establishing the brand A. Sales
in memory and a brand image.
B. Production
A. creating
C. Market
B. building
D. Societal
C. communicating
D. introducing 598. A business determines that it can in-
crease its market share 12 percent by pro-
593. Entrepreneurs may need to approximate moting its goods and services to Hispanic
Prizm and VALS data, because they are females who are 18-34 years old. How is
A. not available to the public. the business segmenting the market?
C. expensive. B. By psychographics
601. Marketing Information Management a $200 bonus. What technique is Eric us-
(MIM) helps with: ing to motivate staff members to continue
the good work?
602. Which of the following is an example of 607. Which two pathways most involve being
an integrated software application: able to handle rejection?
A. URL A. Buying and Merchandising, and Distri-
bution and Logistics
B. Java
B. Professional Sales and Marketing, and
C. SMS
Buying and Merchandising
D. Point-of-Sale
C. Distribution and Logistics, and Market-
603. Which among the following is not an ele- ing Communications and Promotions
ment of marketing mix- D. Professional Sales and Marketing, and
A. Product Marketing Communications and Promo-
tions
B. Price
C. Place 608. Who among the following has pro-
D. Advertising pounded the classification of 4P’s of mar-
keting?
604. stands for- A. James Culliton
A. Protection, Preference, Price, Place B. N.H.Borden
B. Product, Port, Place, Price C. Robert Lauterborn
C. Product, Price, Place, Promotion D. E.J.McCarthy
D. Product, price, Place, Package
609. Many people want a Mercedes, only a
605. ‘’ the purpose of marketing is to gener- few are able to buy. This is an example
ate customer value at profit”Which mar- of .
keting management philosophy is high-
A. Need
lighted in this statement?
B. Want
A. The Marketingconcept
C. Demand
B. The production concept
D. Status
C. The selling concept
D. none of above 610. All things used in producing goods or ser-
vices; a source of aid or support that may
606. Eric sends staff members an email stat- be drawn upon when needed.
ing that their department’s performance
during the third quarter exceeded the com- A. organizing
pany’s goals, so each of them will receive B. exit interview
NARAYAN CHANGDER
B. production
through one or more forms of electronic
C. product media correctly defines which of the fol-
D. marketing lowing?
A. Infomercials
612. It is when a customer develops a com- B. Internet marketing
mitment to a brand and becomes a repeat
buyer-sometimes for life. C. Digital marketing
D. Telecommunication Marketing
A. Brand Value
B. Brand Marketing 617. Large companies normally manage quite
different businesses, each requiring its
C. Brand Loyalty own strategy known as
D. Brand Performance A. SBU
B. GE Matrix
613. You were just hired at PetSmart to be a
cashier. Your job includes running the cash C. BCG Matrix
register and assisting customers with their D. Ansoff’s Matrix
needs. This job is an example of the
marketing function. 618. Services are simultaneously produced
and consumed. This is different from
A. Financing goods because goods can be
B. Selling A. produced and consumed simultane-
C. Pricing ously
B. perishable
D. Distributing
C. inventoried
614. Given the formula for stock turnover as D. inelastic
Net Sales / Average inventory. Use alge-
bra to solve the following problem:What 619. How can the salesperson try to reduce
was the average inventory if the stock the number of customer complaints about
turnover rate is 5 and the net sales were the products customers buy?
$76, 850? A. By using high-pressure selling tech-
A. 15370 niques
629. It refers to amount of money, which a 634. MONITORING CULTURAL VALUES AND
customer has to pay to buy a product. SUBCULTURES ARE INCLUDED IN WHAT
A. Product ENVIRONMENTAL FACTOR?
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630. Which of the following is NOT a purpose
of sales promotions? 635. The consists of the actors and forces
A. To entice people in. outside marketingthat affect marketing
management’s ability to develop and main-
B. To boost sales figures.
tain successfulrelationships with its target
C. To attract first-time buyers customers.
D. To clear new stock. A. marketing organization
639. Theft, human error, technological errors, B. The World Wide Web contains images
and damages are all a cause of and text.
640. Holistic marketing does not include: 645. Which career is best described by some-
one who buys materials, products, and ser-
A. Relationship marketing vices for an organization?
B. Integrated marketing
A. Wholesale Buyer
C. Internal marketing
B. Marking Clerk
D. Digital marketing
C. Purchasing Agent
E. Social responsibility marketing
D. Stock Clerk
641. Promotion refers to
A. Use of various gadgets to move for- 646. Who is the father of marketing?
ward A. Stephen John
B. Use of communication to inform the po- B. Philip Kenes
tential customers about the product
C. Philip Kotler
C. Customers use various tools to know
about the product D. Philips Kohler
D. Any reward given to producers E. Philip Kotler
642. The final step in the marketing process is 647. Product Differentiation:Product Features,
Service Differentiation:
A. creating customer loyalty A. Product form
B. capturing value from customers B. Style
C. creating customer lifetime value C. Customization
D. understanding the marketplace
D. Installation
643. What is advertisement try to do?
648. Which of the following careers in the Mar-
A. to buy a product keting Career Cluster requires a Master’s
B. to sell a product. degree? a. Chief Executive Officer b. Real
Estate Sales Agent c. Copywriter d. Ship-
C. to make a product
ping and Receiving Clerk
D. to survey a product
A. A
644. What is the difference between the Inter-
B. B
net and the World Wide Web?
C. C
A. The World Wide Web is the same as
the Internet. D. D
649. “Marketing management as the art and 653. Marketing is the process
science of choosing target markets and A. of selling
getting, keeping and growing customers
through creating, delivering and communi- B. of production
cating superior customer values of man- C. of buying and selling
agement.” Define by
D. where goods are bought and sold in
A. Harold Koontz such a way that maximizes the satisfac-
B. Kreitner tion of consumer needs
NARAYAN CHANGDER
C. Philip Kotler 654. Select the explanation for merchandising-
D. Robert L. Trewelly related discounts, Reduction in price as a
result of buying in larger quantities
650. Select the technique and example used in
A. Cash discounts
pricing products.Technique:Setting higher
than average prices to send a message to B. Quantity discounts
customers that the product has a status C. Trade discounts
and is prestigious. Example:Sneakers of
a particular brand that cost $180 D. Seasonal discounts
658. Employees can demonstrate their 663. Which one of the following factors is not
customer-service mindset by using good relevant to price fixation?
NARAYAN CHANGDER
D. Paid form of personal communication ria? Select all that applies.
669. This is a concept that holds that con- A. Memorable
sumers will not buy enough of the orga- B. meaningful
nization’s products unless it undertakes a
large-scale selling and promotion effort. C. likable
D. Transferable and Adaptable
A. Product concept
E. Protectable
B. Marketing concept
C. Production concept 675. What four activities are involved in dis-
tribution?
D. Selling concept
A. Physical distribution
670. means that all customers are treated B. Purchasing
the same.
C. Inventory storage
A. One-to-one marketing
D. Inventory control
B. Gender marketing
E. Demographics
C. Group marketing
676. Marketing Management is the of
D. Mass marketing choosing target markets and getting, keep-
671. Who makes the decisions in a Command ing and growing customers through creat-
economic system? ing, delivering and communicating superior
customer value.
A. Government
A. Science
B. Consumers
B. Art
C. Based upon customs, beliefs, religion C. Science and Art
and habits
D. None of the Above
D. none of above
677. A(n) segment is always a tempting
672. In an economic system, which of the fol- one for marketers to target because mar-
lowing is the decision to purchase raw ma- keters assume that those customers can
terials and make it into an item to sell? afford to purchase their goods or services.
A. What to produce? A. international
B. For whom to produce? B. upscale
C. How to produce? C. small
D. When to produce? D. large
B. Marketing-Information Management B. 1, 3, 4, 2, 5
C. Product/Service Management C. 1, 2, 3, 4, 5
D. Selling D. 1, 3, 2, 5, 4
689. The channel facilitates the direct link be- 694. What is a key to effective note-taking?
tween the manufacturer and the customer:
A. Creative thinking
A. Zero level channel
B. Capturing details
NARAYAN CHANGDER
B. One level channel
C. Active listening
C. Two level channel
D. Using an outline
D. Multi level channel
695. characteristics such as age, gender, eth-
690. Which of the following is a brand name? nic background, income are:
A. All of these A. demographics
B. Asian Paints B. psychographics
C. Nike C. geographics
D. Woodland
D. behavior analysis
691. SAN MIGUEL CORPORATION ESTABLISH
696. According to the pyramid of corporate so-
B-MEG TO SUPPLY FEEDS TO THEIR
cial responsibility, the foundation of such
FARMS. THIS IS AN EXAMPLE OF WHAT
social responsibility of a firm comes from
STRATEGY?
A. economic responsibilities.
A. INTERNAL EXPANSION
B. legal responsibilities.
B. MERGER
C. BACKWARD INTEGRATION C. ethical responsibilities.
692. In which stage of New product develop- 697. What company launched its instant mes-
ment it is decided whether the product senger chat service with the greeting,
idea compatible with company objectives, “You’ve got mail”?
strategies, and resources? A. Microsoft
A. Idea screening B. Apple
B. Concept development and testing C. AOL
C. Idea generation D. Bing
D. Product development
698. A company charging fairly low prices for
693. Make the correct sequence of marketing high-quality goods is practising pric-
functions from the following:(1) Gathering ing.
& Analysing market information (2) Prod- A. competitive
uct designing & development (3) Market-
ing planning (4) Packaging & Lebelling (5) B. value
Standardisation & Grading C. perceived-value
A. 1, 3, 2, 4, 5 D. quality
699. When Angela checked out of her hotel, well. Which employer would be best for
she completed a research form rating the Lola to work for?
hotel’s service, food, and accommodations.
NARAYAN CHANGDER
definition:The internal environment is con-
formed by departments or areas such as B. Philip Kotlear
finance, human resources, accounting, pur- C. Neil Borden
chasing, and the top management, which
share the responsibility for understand- D. Theodore Leveit
ing customer needs and creating customer
value. 714. In addition to his name, address, and
phone number, what information should
A. The Company
Dwight include in his corporate email sig-
B. The Suppliers nature?
C. The Customers A. His position, company, and references
D. The Competitors B. His work history, company, and email
710. Brad wants to find a job in the field of address
advertising. An easy way for Brad to find C. His position, work history, and email
out the names of all the advertising busi- address
nesses in his area would be to
D. His position, company, and email ad-
A. visit local businesses dress
B. read the yellow pages
C. ask his friends 715. A Web crawler is:
717. ‘’ the basic role of a firm is to identify 722. Why is it important for businesses to fol-
a need and fill it”The marketing manage- low local health ordinances?
ment philosophy highlighted in the given A. To prevent accidents in the workpl
718. Looks at the needs for certain products, 723. The management function of business is
and then coordinate all the stages of its usually responsible for
development. A. setting policy
A. Product Development B. serving customers
B. E Marketing C. preparing ads
C. Promotion D. stocking shelves
D. none of above 724. four stages in life of a product
719. This function is important for understand- A. Product Life Cycle
ing the available opportunities and threats B. Technology Adoption Life Cycle
as well as strengths and weaknesses of
C. Dawg house life cycle
the organisation and help in deciding what
opportunities can best be pursued by it. D. ramen life cycle
A. Marketing Planning 725. It act as a silent salesman as it promotes
B. Product Designing and Development the product and increases its sale.
C. Customer Support Services A. Labelling
D. Gathering and Analysing Market Infor- B. Branding
mation C. Trade Mark
720. Honest goal setting usually helps you to D. Packaging
your priorities 726. Which of the following is the basic pur-
A. confuse pose of a company’s promotional mix:
B. clarify A. To provide all product informatoin
C. conceal B. To influence consumers to purchase
D. complicate C. To list the company’s products
D. To reduce competitor’s sales
721. Which tool of promotion mix involves
direct face to face conversation with 727. Which one is not an element of marketing
prospective customer? mix?
A. Sales promotion A. Product
B. Personal selling B. Protection of consumer
C. Advertisement C. Promotion
D. Publicity D. Place
NARAYAN CHANGDER
734. Payroll, hotel reservations, and sales or-
729. What type of display is used when Wal- ders are handled by a(n) type of infor-
Mart displays all of its digital clocks that mation system.
are made by a variety of manufacturers?
A. executive support system
A. One-Item Display
B. knowledge work system
B. Line-of-Goods Display
C. decision support system
C. Related Merchandise Display D. transaction processing system
D. Assortment Display
735. consists of schools, hospitals, nursing
730. Marketing is a process which aims at homes, prisons and other institutions that
must provide goods and services to people
A. Production in their care.
B. Profit-making. A. Open market
C. The satisfaction of customer needs B. Consumer market
D. Selling products C. Institutional market
D. Government market
731. Needs of are being focused in Mar-
keting.answer choices 736. THIS LEVEL OF ORGANIZATION IS RE-
A. Customer SPONSIBLE FOR DESIGNING THE STRATE-
GIC PLAN TO GUIDE THE WHOLE ORGANI-
B. Marketer ZATION
C. Consumer A. PRODUCT LEVEL
D. Seller B. DIVISION LEVEL
C. BUSINESS UNIT
732. A home-improvement company has de-
termined that many of its potential cus- D. CORPORATE LEVEL
tomers will only purchase carpeting from
737. A 30-40 customers are selected and are
businesses offering a discount. What has
invited to the store where they can buy
the company determined?
anything.
A. Customer buying behavior A. Product testing
B. Customer shopping types B. Controlled testing
C. Customer browsing methods C. Simulation testing
D. Customer selling ability D. none of above
738. Which of the following is an example of 743. Which element of marketing mix is re-
corporate responsibility: sponsible for making the goods available
from the manufacturer to consumers?
739. What characteristic of useful marketing 744. Which of the following means selecting
information requires the information to be and safely using technological resources to
closely related to the situation in order to accomplish work responsibilities in a pro-
be the most use? ductive manner? a. Job-specific technolo-
gies b. Internet use and security c. Infor-
A. timeliness
mation technology d. Telecommunications
B. accessibility
A. A
C. cost-effectiveness
B. B
D. relevancy
C. C
740. Providing marketing information is an im- D. D
portant channel activity. Businesses rely
on marketing information to determine 745. What are the 2 Marketing Functions NOT
experienced by the customer? They are
A. How intermediaries are performing
done behind the scenes.
B. Their target markets’ needs and wants
A. Marketing Planning
C. How much to charge for their products
B. Product Service Management
D. What to name their products
C. Marketing Information Management
741. What type of corporation may be owned (MIM)
by just a few people and does not offer its D. Pricing
shares for sale to the general public?
746. This is an organized collection of compre-
A. Private
hensive information about customer.
B. General
A. Customer database
C. Public
B. Database marketing
D. Limited
C. Data warehouse
742. What is the term that is used to deter- D. Data mining
mine the profitability of a product that is
another goal of pricing? 747. What is the best way for Michelle to or-
ganize the information that she has col-
A. Market share lected for a research report that she is
B. Return on investment writing?
C. Competition A. Edit her draft
D. Cost-Benefit Analysis B. Create the appendices
NARAYAN CHANGDER
vices
ecute the marketing strategy is known as
A. Prices b)Informing c)Wide Variety A. Marketing plan
B. Informing b)Offering c)select quality B. Marketing strategy
C. Complaints b)Reaching c)specific C. Marketing tactics
niche D. Marketing projections
D. none of above
754. What can be marketed?
749. Major household appliances and heavy A. Physical Products
consumer durables are referred to as: B. Services
A. Soft goods C. Tourist Place
B. Brown goods D. Election Candidates
C. White goods E. All of the above
D. Convenience goods 755. One behavioral segment of great impor-
tance to the marketer is the of the fo-
750. Brad’s job description states that he is re- cal brand because it is relatively easy to
sponsible for developing and implementing communicate to this group.
the marketing programs for Bick’s Pickles, A. past user
the brand he has been hired to manage.
Brad’s job title is B. future user
C. current user
A. category manager.
D. non-user
B. vice-president of marketing.
756. . a combination of four strategies used
C. marketing director.
to market a product is called:
D. brand manager. A. PEST analysis
E. sales manager. B. marketing mix
751. Which of the following sales promotion C. executive summary
technique used to induce the buyers to buy D. SWOT analysis
the product?
757. To feel hunger is a
A. Rebate A. Want
B. Sampling B. Need
C. Lucky draw C. Desire
D. Discounts D. Satisfaction
758. Which is not the pricing strategy listed 763. This type of label provides information
below? about product use, care, other features
759. Any group that has an actual or potential 764. Which one is not an example of an open
interest in or impact on an organization’s question?
ability to achieve its objectives. A. Why do you think that?
A. Publics B. Describe your experience?
B. Suppliers C. Please explain your answer?
C. Competitors D. Please select your size.
D. Customers 765. Select the 3 ways a business can reduce
inventory shrinkage.
760. A salesperson is most likely to find out
how effectively a product actually func- A. Check inventory more often
tions in normal, everyday use from a(n) B. Prevent theft
A. advertiser C. Taking physical inventory
B. competitor D. Don’t check figures
C. designer 766. Based in the customer’s perception alone.
D. customer A. Brand Identity
761. What is one advantage of observational B. Brand Image
research? C. Brand Recall
A. Observational research is expensive D. Brand Recognition
to conduct.
767. Which of the following is a true state-
B. Observational research is time con- ment about the consensus-building pro-
suming. cess:
C. The researcher can read body lan- A. It should involve only one or two ideas.
guage.
B. It should always be conducted for-
D. There might be uncontrollable vari- mally.
ables.
C. It varies from group to group.
762. Which type of duties do customer service D. It works best with only two people.
professionals often perform?
768. The central element of what is purchased
A. Preparing ads
is called the “core, “ and anything bought
B. Paying invoices on top of that is called what?
C. Handling complaints A. promotions
D. Receiving shipments B. goods
769. Deciding how much to charge for goods 774. Department that handles recruitment, hir-
and services ing and firing, training and other employee
matters. They maintain policies, plans,
A. Pricing
and procedures for the effective manage-
B. Unit Cost ment of employees
NARAYAN CHANGDER
C. Selling A. supervisory-level management
D. Value B. Human Resources
770. An informational tag, wrapper or printed C. middle management
message that is attached to a product or D. Vertical Organization
package
775. This measure helps you find out where
A. Packaging your customers are going. What are the
B. label reasons for loss of customers.
C. FDA A. Periodic Surveys
D. UPC B. Mystery Shoppers
C. Customer Loss Rate
771. Which of the following does not give ex-
clusive ownership of certain types of prop- D. Monitor Competitive Performance
erty to individuals:
776. Which is one way that many businesses
A. Patent use the marketing information contained in
B. Trademark sales reports?
C. License A. To monitor expense accounts
788. What is a good question to ask yourself contact with the customer to inform them
when thinking about your future career? about potential products?
A. What are my strengths and weak- A. Advertising
nesses?
B. Publicity
B. What issues or causes do I care most
C. Personal Selling
about?
D. Sales Promotion
C. all of the above
NARAYAN CHANGDER
D. Which activities do I enjoy? 793. A producer decides to use agents to get
his products in the market. The producer
789. Six Flags Amusement Park wants to start is using
offering more games in the game area
A. Direct distribution
that will attract more teenagers. While
at the park, you are asked to complete a B. Channel A Distribution
questionnaire about games you would like C. Intermediaries
them to offer. This is an example of the
marketing function? D. No distribution
A. Selling 794. . Business A spends less on advertis-
B. Financing ing than Business B. Both businesses sell
the same products, but Business B charges
C. Target marketing higher prices than Business A. Which of the
D. Market research following factors has affected the prices of
the business:
790. Which of the following is not a challenge
A. Place
or problem of Indian Rural Markets
A. Many Languages and Diversity in cul- B. Supply
ture C. Product
B. Underdeveloped People and Underde- D. Promotion
veloped Markets
795. One of the purposes of establishing a re-
C. Rural Sales Management
lationship with a customer in the beginning
D. Increasing sale of Branded Products of the selling process is to
791. The best way for Melissa to determine if A. put the customer on guard
her company will pay the tuition for the B. make a single sale
class that she is taking at the community
C. gain the customer’s confidence
college is by
D. prevent customer’s objections
A. reviewing the production shedule
B. asking her college counselor 796. KING OF THE MARKET
C. reading the employee handbook A. SELLER
D. submitting a formal proposal B. SERVANT
C. BUYER
792. What type of promotion would a com-
pany use in order to provide one-on-one D. UNCLE
798. What is “Consumer Behaviour? ” 803. Looks at what is going on in the market
A. The way consumers behave in a shop. with the goal of forecasting sales of prod-
ucts or services
B. Making a repeat purchase.
A. Market Research
C. The thoughts consumers have and the
B. Brand Management
actions they take when purchasing prod-
ucts. C. Public Relations
D. Customers being loyal to a business. D. none of above
799. What is it known as? A firm attempts 804. In charge of creating and maintaining a
to serve all customer groups with all the good public image for their business or or-
products they might need. ganization that they work for or repre-
sent.
A. Full coverage
A. E Marketing
B. All round coverage
B. Public Relations
C. Full market coverage
C. Brand Management
D. none of above
D. none of above
800. Ideas that are developed in one coun-
try may be considered for another so that 805. Market research must be:relevant, accu-
economies of scale can be realized. This is rate, current, and what?
a demonstration of A. Bias
A. differential marketing management. B. Expensive
B. global management. C. Correct
C. customer-centric marketing manage- D. Impartial
ment.
806. Which of the following orientation em-
D. regional marketing management.
phasizes on product’s benefits to the cus-
E. target market management. tomer rather than product attributes?
807. Which of the following is not Correct? 812. is described as the set of marketing
A. From buyers need to buyer wants tools that a firm uses to pursue its market-
ing objectives in a target market.
B. From local to global markets
A. Product Mix
C. From price to non-price competition
B. Price Mix
D. From buyers need to producers wants
C. Promotion Mix
808. A well-chosen celebrity can draw atten- D. Marketing Mix
NARAYAN CHANGDER
tion to a product or brand. The choice of
the celebrity is critical. The most impor- 813. Finance, analysis and development, pur-
tant factor is the celebrity’s chasing, and manufacturing are all activi-
ties that are a part of that element of the
A. trustworthiness
micro environment?
B. likability
A. the suppliers.
C. credibility.
B. the company’s internal environment
D. expertise
C. the marketing channel firms
809. What is one question that a company D. the publics
needs to answer about a product that is
in the introductory stage of its life cycle? 814. Identify the type of market research data
based on the characteristics below:Data
A. Should we regionalize the product? that is collected by an outside agency to
B. Does the product need to be modern- help understand more about the consumer
ized? perception of products, etc
C. Should we take the product off the A. Company data
market? B. Competitor data
D. How can we make the public aware of C. Government data
our product?
D. Market research data
810. For each type of inventory control sys-
tem, select examples that a company may 815. A detailed version of the new product
use:I.e. Perpetual Inventory Control idea started in meaningful consumer form
is known as
A. Manual
A. Idea Generation
B. Computer based
B. Product Concept
C. Visual control
C. Concept testing
D. Tickler
D. Strategy Development
E. Annual Inventory Control
816. Which of the following is NOT a demo-
811. first stage of the product life cycle graphic variable?
A. start A. gender
B. introduction B. age
C. beginning C. culture
D. growth D. education
817. This is a promise about the experience 821. Some fast food restaurant offers tasty
customers can expect from the company’s and convenient food at affordable prices,
market offering and their relationship with but doing so they contribute to a national
D. take time to develop a relationship 823. Which of the following is not part of the
with the customer. marketing concept?
NARAYAN CHANGDER
C. Marketing
A. print
D. Marketing Concept
B. digital
C. outdoors 833. Kwacky Kwackers needs a new package
design for its crackers. Which marketing
D. broadcast
professional field would be responsible for
828. Bad variability involves creating the new package?
A. weather patterns A. Marketing research
B. errors in the system B. Product management
C. technology C. Advertising
D. manufacturing tolerances D. Channel management
829. When you go out for dinner in a restau- 834. Which of the following is NOT a type of
rant, who will be considered as the mar- factor in a company’s macroenvironment?
keter? A. demographic
A. You B. economic
B. The restaurant owner C. technology
C. Both D. competitor
D. none of above 835. An ad informing consumers of a com-
pany’s efforts to stop pollution is an ex-
830. Planning, promoting, distributing prod-
ample of promotion.
ucts
A. promotional
A. Marketing Concept
B. institutional
B. Marketing Mix
C. direct-mail
C. Market Share
D. retail
D. Marketing
836. Which of the following is most closely re-
831. Disney sells its videos through five main
lated with the organic growth of an orga-
channels:movie rental stores like Block-
nization?
buster, Disney company retail stores, and
a few other retailers. Disney is a good ex- A. entering new marketplaces
ample of what type of distribution? B. increasing the operational profitability
A. Selective distribution C. increasing productivity of employees
B. Intensive distribution D. developing new products from within
837. Firms that share similar or the same ac- 842. A is an elaborated version of the idea
tivity as our main activity in the company expressed in consumer terms.
are
847. In order to decide which tasks are most 852. The three areas of consideration that
important and the order in which the tasks should be balanced in the societal market-
are to be completed, planners can use the ing concept are consumer wants, society’s
interests, and
A. GDP Factor
A. human welfare
B. ABC Principle
B. want satisfaction
C. RH Factor
C. company profits
D. XYZ Principle
NARAYAN CHANGDER
D. short-run wants
848. Charles Schwab enables its customers to
do transactions in its branches, over the 853. A popular tool for segmenting that uses
phone, or on the Internet. This is an ex- psychographic data, and that is based on
ample of a company using channels. the belief that one’s attitudes and value
system determine one’s orientation to cer-
A. interactive tain products and/or brands is called
B. hybrid A. Experian.
C. dual B. VALS.
D. targeted C. Mals.
849. What activity are Nikki and Josh per- D. Prizm.
forming when they read over a scenario
854. Collection of is a basis to make deci-
and then act out the parts in a training
sions.
class?
A. Product
A. Experimenting
B. Information
B. Brainstorming
C. Service
C. Meditation
D. Decision
D. Role-playing
855. The job of a marketer, is to add to the
850. Is all the activities of designing and pro- of the product so that the customers pre-
ducing the container for a product. fer it in relation to the competing products
A. Packaging and decide to purchase it.
B. Product Line A. Features
C. Product-Mix B. Quality
D. none of above C. Quantity
D. Value
851. Creating brand awareness is a duty in
which pathway? 856. Value-added services’ means
A. Professional Sales A. Better value at a premium
B. Marketing Management B. Costlier services
C. Merchandising C. Additional services
D. Marketing Research D. Better value at a discount
857. Identify the purpose for a business to 862. Subdividing of market into homogeneous
use inventory control systems.For exam- subsections of customers is referred to as:
ple, by controlling how much products are
C. direct marketing channel 873. Rob decides that he really can’t know if
D. warehousing channel Patrick will help him unless he asks, so he
decides to do so. Which step of the seven-
868. A request for information is also called step problem-solving method does this sit-
a/an: uation illustrate?
A. Investigate competitors
A. Evaluate the solution
B. Identify problems
B. Select and implement a solution
C. Evaluate market share
NARAYAN CHANGDER
D. Analyze economic changes C. Define the problem
869. What is not included in the marketing mix D. Determine possible solutions
strategy is?
A. Product 874. The is something that the consumer
B. Price needs or wants. a. Price b. Product c.
Package d. Item
C. Place
D. Promotion A. A
E. Plan B. B
870. Buy 2 soaps get 1 soap free. Identify the C. C
technique of sales promotion.
D. D
A. Quantity gift
B. Product combination
875. Deciding the amount to charge customers
C. Discount for products/services based on demand,
D. Rebate completion, and the costs of raw materi-
als.
871. An analysis of outside influences on an
organization is called: A. Distribution
A. PEST analysis B. Marketing Information Systems/Market
B. marketing mix Research
C. executive summary
C. Product/Service Management
D. SWOT analysis
D. Pricing
872. Jason works for Sky Airlines. When re-
serving airline tickets for customers by
876. Which of the following is NOT likely to
telephone, Jason needs to obtain the cus-
be a demographic characteristic of a popu-
tomer’s desired arrival and departure loca-
lation?
tions, travel dates, and
A. passport and credit card information A. income level
B. identification number and email B. age
adress
C. contact and payment information C. lifestyle
877. Nikki loves order and efficiency. She 882. This includes all the experiences the cus-
works to make sure that the supply chain tomer will have on the way to obtaining
is running properly and loves to organize and using the offering.
887. Which of the following statements is true by the company to produce its merchandise
of spreadsheets: and service.
A. “Row” and “column” are interchange- A. Competitor networks
able terms. B. Marketing intermediaries
B. A cell is where a column and row inter-
C. Suppliers
sect
D. Service representatives
C. A column is horizontal, while a row is
NARAYAN CHANGDER
vertical 892. Products that move back to the manufac-
D. A row is where a column and cell inter- turer for recycling or refurbishing are mov-
sect ing through channels.
A. multi-flow
888. Which tasks are typical for someone
working in Buying and Merchandising? Se- B. reverse-flow
lect all that apply. C. industrial
A. analyzing a product’s supply chain D. disposal
B. setting up products on shelves, dis-
plays, and storage areas 893. product information gathered from Inter-
net use is:
C. hiring, training, and supervising work-
ers A. implementation
NARAYAN CHANGDER
D. Productivity firm shifted from quantity of production to
quality of products?
906. Putting out “Wet Floor” signs is one way A. Production concept
to handle risk and is known as which of the
following? B. Product concept
A. Avoid C. Selling concept
B. Shift D. Marketing concept
C. Retain 912. IT IS THE HEART OF THE INTERNAL
D. Reduce RECORDS SYSTEM.
A. SALES INFORMATION SYSTEMS
907. Pricing helps determine
B. THE ORDER-TO-PAYMENT CYCLE
A. Profits
C. DATABASES
B. Advertising
D. DATA MINING
C. Value & image
D. Product & management 913. The managerial perspective is important
with respect to assessing whether serving
908. . Which step in the new-product devel- a specific is consistent with overall cor-
opment process involves seeking feedback porate goals.
from consumers in order to know what A. market segment
response they would give to a proposed
product? B. product
A. Idea generation C. provider
B. Product screning D. competitor
C. Concept testing 914. Define the term Advertising:
D. Feasibility analysis A. following and studying a professional
in order to learn a trade
909. What is Marketing Management?
B. The name, symbol, slogan message or
A. Managing the market design used to identify a products reputa-
B. Act that describes how a market is tion and image.
managed C. A company offers several complemen-
C. How to sell tary products in one package
D. Activity that shows the aspects of Mar- D. the act of calling public attention to a
keting product or service
915. Which of the following is not included in 920. Which choice includes all the types of em-
price mix ployers that exist in the Marketing, Sales,
and Service career cluster?
917. which one of the following is not a 4 P’s 922. Which category not fall under marketing
of marketing? mix?
A. Public A. People
B. Promotion B. Process
C. Price C. Physical evidence
D. Place D. Placement
918. Steven needs to determine the most cost 923. Identify the factor based on the given
effective way to have his products dis- explanation.As consumer perception in-
tributed from the producer to his cus- creases, so will the price and vice versa
tomers. This function of marketing is
A. Cost & Expenses
known as:
B. Supply & Demand
A. Channel Management
B. Marketing-Information Management C. Consumer Perception
C. Pricing D. Competition
D. Product/Service Management E. Government
919. Develop marketing mix (4 Ps) strategy is 924. Dennis has a great idea for a new type
the in marketing process. of tennis ball that, if produced, would be
better than any ball currently on the mar-
A. first step
ket. He pitches his idea to a few in-
B. second step vestors. Which of the four Ps should these
C. third step investors consider first?
D. fourth step A. Product
NARAYAN CHANGDER
B. B B. For whom to produce?
C. C C. How to produce?
D. D D. When to produce?
926. Joseph received an email message from 931. Media publics do NOT include:
his supervisor and wants to send it to his
A. radio and television
coworker, Jackie. What email function key
would Joseph use to send the message to B. newspapers and magazines
Jackie? C. social media
A. Reply D. government
B. Forward
932. Those who are interested in buying the
C. Edit
shares of a company which are naturally
D. New interested in the financial statements to
know how safe the investment already
927. Select the explanation for merchandising-
made is and how safe the proposed invest-
related discounts, Percentage or dollar re-
ment will be.
duction in the retail price
A. capitalists
A. Cash discounts
B. creditors
B. Quantity discounts
C. investors
C. Trade discounts
D. Seasonal discounts D. workers
928. Which wants for specific products backed 933. Which can be produced and marketed as
by an ability to pay? a product?
A. Need A. Ideas
B. Wants B. Information
C. Demand C. Experiences
D. Ability D. Persons
929. what are the seven p’s of marketing 934. Select the technique and example used in
A. product, price, place, promotion pricing products.Technique:Setting prices
that end in either odd numbers to send
B. physical evidence, people, process a message of value or ending in posi-
C. personal selling tive numbers to send the message of high
A. purchaser D. Amul
NARAYAN CHANGDER
LONG IN WHAT BCG MATRIX?
A. analytical careers
A. QUESTION MARK
B. creativity
B. CASH COW
C. problem solving skills
C. DOG
D. all of the above
D. STAR
951. Select the factor based on the explana-
946. At which time did marketing emerge? tion:Companies want more than one prod-
A. During the middle ages uct to reach customers. For example, the
B. During World War I Nintendo Wii has not just the console, but
accessories, games, etc.
C. During the Industrial Revolution
A. Product Line (Depth, Extension & Con-
D. During the twentieth century traction)
947. The reliability of a search result is: B. Branding
A. The degree to which the results are ac- C. Packaging
curate
D. Product Modification
B. The degree to which the results dis-
E. Repositioning
prove your theory
C. The degree to which the results are 952. Identify the purpose for a business to
consistent use inventory control systems.For exam-
D. The degree to which the results are in- ple, companies will be able to identify er-
accurate rors in the point-of-sale system.
A. Manage the amount of products
948. Which of the following utilities involves
making products? B. Theft
A. information utility C. Errors
B. place utility D. none of above
C. form utility 953. A warranty that covers the entire prod-
D. possession utility uct is known as a(n) warranty.
C. Value of utility for customer 970. Marketers often use the term to
cover various groupings of customers.
D. Promotion Cost
A. People
965. Which is not the function of packaging? B. Buying Power
A. Transportation of goods C. Demographic segment
B. to attract the consumer D. Market
C. To increase the price of goods
NARAYAN CHANGDER
971. Which intermediary obtains goods to sell
D. Identificationof product to industrial users?
A. Wholesaler
966. Good marketing is no accident, but a re-
sult of careful planning and B. Agent
A. strategies C. Retailer
985. What was the name of the first search C. Venture Capital
engine? D. Brainstorming
A. Archie
990. Select the technique and example used in
B. Veronica pricing products.Technique:Pricing several
C. Jude complementary products together for one
price. Example:Pricing a video game con-
D. Google sole, accessories and 2 games all together
for $160.
NARAYAN CHANGDER
986. Collecting and analyzing information in
order to make decisions about a prod- A. Odd-Even Pricing
uct/service. B. Prestige Pricing
A. Distribution C. Multiple Unit Pricing
B. Marketing Information Systems/Market D. Bundle Pricing
Research
991. Which marketing philosophy gives more
C. Product/Service Management importance to consumer welfare instead of
D. Selling consumer satisfaction?
A. selling
987. What form of promotion is generally
emphasized for complex, technical prod- B. product
ucts sold to industrial users:manufacturing C. societal
equipment, hospital equipment, or trans- D. marketing
portation options.?
992. Who is known as the father of modern
A. Sales promotion marketing management?
B. Advertising A. Henry Fayol
C. Personal selling B. Abraham Maslow
D. Publicity C. Peter Drucker
995. Which of the following is used for La- C. Product Mix Strategy
belling?
D. Marketing Strategy
1005. Sunita calls her friend Suman and re- C. data gathering
quests her to sell one of her paintings to D. marketing research
Rama’s mother. In this transaction who is
the marketer 1010. What is the visual tool in presentation
software that smoothly moves one slide
A. Sunita
into the next slide?
B. Suman
A. Transition
C. Both B. Animation
NARAYAN CHANGDER
D. None C. Quick Access Toolbar
1006. When conducting research, a student D. Title Bar
should:
1011. Which of the following should be in-
A. only use one search engine cluded in a marketing plan’s executive
B. use multiple search engines summary?
C. never use a search engine A. A description of the target market(s)
D. use only the search engine that they B. The names and numbers of marketing
are most familiar with team members
C. The organization’s mission statement
1007. What does the 80:20 rule say?
D. A SWOT analysis chart
A. Eighty percent of sales will come from
20% of customers. 1012. Which intermediary obtains goods in or-
der to sell them directly to consumers?
B. For every 80 people who look at a prod-
uct, 20 will buy it. A. Wholesaler
C. For every 80 customers, 20 will be re- B. Agent
peat customers. C. Retailer
D. Eight percent of customers are only in- D. none of above
terested in 20% of available merchandise.
1013. What type of segmentation occurs when
1008. What does a business need in order to a business researches particular regions of
understand why a product that has been a the US to market its products to in order
strong seller for a long time is now losing to reach the most people?
popularity? A. Demographics
A. Marketing information B. Psychographics
B. Sales records C. Geographics
C. Secondary data D. Product Benefit
D. Purchasing documents 1014. Packaging, Lebelling and Branding are
the important elements of which of the fol-
1009. Which function of a marketing-
lowing marketing mix?
information management system involves
collecting facts and figures from internal A. Place
and external sources of an ongoing basis? B. Price
A. data processing C. Product
B. information reporting D. Promotion
1025. By increasing awareness of the need for 1030. Which of the following is an example of
environmental controls, what has market- “experience marketing”?
ing done? A. Starbucks
A. Made buying more convenient B. Cirque du Soleil
B. Regulated the standard of living C. clothing
C. Improved the quality of life D. financial services
D. Added usefulness to products
NARAYAN CHANGDER
1031. A box containing 20 small boxes of
1026. characteristics such as attitudes, opin- chocolates is an example of
ions, interests and values are: A. Primary packaging
A. demographics B. Secondary packaging
B. psychographics C. Transportation Packaging
C. geographics D. none of above
D. behavior analysis 1032. Providing customers with goods and
services they want
1027. Marketers segment the market on the
basis of personality of consumers.Identify A. Selling
the bases of market segmentation? B. Pricing
A. Demographic segmentation C. Placing
B. Behavioural segmentation D. Distribution
C. Psychographic segmentation 1033. The ideal goal for the marketer is to find
D. Geographic segmentation a(n) group of customers whose needs
it can easily and profitably meet.
1028. It combines the design and implementa-
A. quality
tion of marketing activities and programs
to build, measure, and managed brand to B. overserved
maximize their value. C. untapped
A. Strategic Brand Planning D. competing
B. Strategic Brand Management
1034. Identify the factor based on the given
C. Brand Management explanation.As government gets more in-
D. Brand Planning volved and poses requirements, prices can
increase. However, the government can
1029. Regarding the phrase “time is money, “ also set a price ceiling such as in the natu-
what type of effect does time seemingly ral gas market
have on money? A. Cost & Expenses
A. positive effect B. Supply & Demand
B. no effect C. Consumer Perception
C. little effect D. Competition
D. negative effect E. Government
8. What is/are the characteristic(s) of a com- 13. Partnership may be dissolved in following
pany? manner, EXCEPT:
A. Separate legal entity A. by operation of law
B. Limited liability B. by court order
C. Maximum 20 members C. by breach
D. Dissolved by winding up D. by death or bankruptcy
14. Law firms, medical practices, and auto
NARAYAN CHANGDER
9. Keeping large, smoke producing factories
away from residential neighbourhoods are body repair shops are examples of what
type of ownership?
A. Sole proprietorship
A. licensing requirements
B. Franchise
B. signs
C. Partnership
C. building safety
D. Corporation
D. zoning
15. Suggest TWO factors that would attract
10. Animus contratendi is the clients to a business
A. ability of parties to perform in a con- A. Fair/just
tract.
B. Reliable
B. serious intention to create legally en-
C. Marketing Plan
forceable obligations.
D. entrepreneurship
C. obligations to be met in a legally en-
forceable agreement. 16. Partners who are only responsible up to
D. All of the above the extent of their investment
A. limited partnership
11. refers to the laws of countries other
B. trading partnership
than South Africa.
C. non-trading partnership
A. International law
D. special partnership
B. Foreign law
17. Select all effects of incorporation.
C. Private law
A. company able to sue and being sued
D. All of the above
B. company becomes a body corporate
12. v Function of the space.v Number of peo- C. company able to acquire, own, hold,
ple that will be in the space.v Location and develop and dispose any property
size of building features like rooms, walls,
floors, stairways, and plumbing and light D. company enjoys perpetual succession
fixtures.3. Government will look at three 18. In Mncube v Transnet, it was held that a
factors to required contract can be concluded via
A. building permit A. email
B. certificate B. sms
C. contraction C. click wrap online
D. safety D. letter
19. Once you complete your building or ren- 24. It is owned by one entrepreneur and some-
ovations, your premises may have to be times, the owner may employ a worker for
inspected by the local government before assistance. This refers to
30. An agreement between two parties that 36. Lifting corporate veil is
creates an obligation is a(n)
A. a principle that will protect members
A. Contract and officers from being liable to debts and
B. Tort obligations of the company.
C. Offer B. an action where the separation of the
company from its members is no longer
D. Purpose
available
NARAYAN CHANGDER
31. A business run by 2-20 people and has un- C. contents in Constitution that inconsis-
limited liability is known as a: tent with Companies Act 2016
A. Company D. none of above
B. Sole trader
37. A partnership in which all partners assume
C. Partnership full personal liability for debts of the firm
D. none of above
A. limited partnership
32. The aspect of male primogeniture and the B. trading partnership
unfair treatment of women emanates from
C. non-trading partnership
41. The Government Gazette is 47. identify the TWO types of contracts
A. part of the legislative process. A. Simple
NARAYAN CHANGDER
54. v The environmentv Societyv The econ- C. all agreements are legal
omy5 is a broad discipline, but from a D. all agreements are not illegal
business standpoint, includes in this three
elements: 60. The period of limitation for exercising right
to recover a debt is
A. renovating
B. sustainability A. 5 years
C. developing B. 3 years
D. building C. 9 years
D. 12 years
55. What do have to consider when choosing
a location for your retail business? 61. The principle of corporate veil separates
A. zoning rules
B. being convenient for where your cus- A. the company with creditors
tomers are B. the company from people behind it
C. parking lot availability C. the creditors with shareholders
D. all the answers above D. none of above
56. Quantum meruit literally translates to
62. Businesses in Malaysia are required to ap-
A. as much is earned ply for business premise and signboard
B. as much is rewarded licenses from the respective State Author-
ities.
C. as much is agreed
A. signage
D. as much is real
B. certificate
57. The rights that one person can enforce
against the whole world are C. licenses
C. 2 or more persons doing business with B. when products are mainly produced by
a view of profit human workers .
NARAYAN CHANGDER
create products.
76. .... is also frequently used to designate D. human creativity
the types of buildings that can be erected
in a particular area. 81. The ‘location decision’ for a business
means:
A. building
A. deciding where the departments of a
B. licensing
business are located
C. safety
B. deciding where a business is going to
D. zoning operate from
77. What would the following be consid- C. an owner deciding on the positions for
ered:Black Friday Deal Sony 60” Flat products in the shop
screen TV $499 (10 at each store) D. deciding where a business is going to
A. offer market its products.
B. invitation to negotiate 82. Developing countries are attractive loca-
C. neither tions to place business because
D. none of above A. They industrialize faster than devel-
oped countries
78. Which of the following business is most B. Labor and resources are affordable
likely to locate close the market?
C. There is a high population
A. A manufacturer of high performance
sports cars D. All of the above
C. The Consumer Protection (Distance 90. The case of Executive Council of the West-
Selling) Regulations 2016 ern Cape Legislature and Others v Presi-
dent of the Republic of South Africa em-
86. What is the current (April 2016) National A. Real and virtual breach
minimum wage for 18-20 year olds? B. Actual and real breach
A. £5.75 C. Actual and anticipatory breach
B. £5.55 D. Anticipatory and Participatory breach
C. £5.35
92. Which of the following is not an essential
D. £5.95
element of a valid contract?
87. select THREE examples of (i) Market struc- A. Offer and acceptance
tures
B. Free consent and consideration
A. perfect competition
C. Lawful object
B. oligomony
D. Performance
C. monopoly
D. oligopoly 93. The Jafta v Ezemvelo KZN Wildlife case
confirms that a contract can be concluded
88. Which of the following court will never be via
a court of first instance?
A. an sms or email
A. High Court
B. the internet
B. Constitutional Court
C. letter
C. Supreme Court of Appeal
D. None of the above
D. Magistrates Court
89. state TWO Reasons why a feasibility 94. What type of business consists of two or
study is important more people?
95. Define partnership. 100. What is/are the effect(s) of company in-
A. The relation which subsists between corporation?
persons carrying on business in common A. Ability to own property
with a view of profit B. Ability to sue and be sued
B. The relation which subsists between C. Ability to incur its own liability
persons carrying on business
D. Not perpetual succession
C. The relation which subsists between
two persons carrying on business 101. The disadvantages of this business or-
NARAYAN CHANGDER
D. The relation which subsists between ganization include unlimited liability, diffi-
persons carrying on business in with a culty raising financial capital, difficulty at-
view of profit tracting qualified employees, and having a
limited life
96. Workers have the right to (how many) A. Sole Propriotorship
hours rest between working days
B. Partnership
A. 12
C. Corporation
B. 9
D. none of above
C. 10
D. 11 102. A contract that contravenes an Act of Par-
liament is
97. Joe is starting a small home-based con- A. a statutory illegality
sulting business. He possesses computer
knowledge but lacks marketing skills. The B. a common law illegality
form of business ownership that Joe might C. a contractual illegality
consider establishing is a(n) D. fraudulent
A. corporation
103. Offer and acceptance
B. sole proprietorship
A. there must be an offer made by one
C. monopoly party which is accepted by the other
D. general partnership. B. Signed, sealed
98. What is the essential component of a con- C. to create legal relations
sideration? D. none of above
A. Move at the desire of the promisor
104. Business location decisions are very im-
B. Must be real portant for all of the following reasons ex-
C. Must be lawful cept that:
D. All of these A. the location might affect the sales of a
product
99. What is the biggest risk of starting a new
business? B. the location might affect the legal form
of ownership.
A. Losing Money
C. the location might affect the costs of
B. Being Successful production
C. Making Money D. the location might affect the available
D. Failing supply of labour
105. Municipal laws are referred to as 110. Not TRUE about Sole Proprietor?
A. common law A. Limited liability
115. The should be clear and easy to read A. full contractual capacity
and not confusing
B. no contractual capacity
A. name of company
C. limited contractual capacity
B. name of brand
D. All of the above
C. signs words and graphic
D. writing 118. Unlimited Liability is when
116. The modes by which a contract can be dis- A. Those who own the business won’t
NARAYAN CHANGDER
charged includes lose money if it fails.
2. Federal tax return mistakes can be 5. One of the first things you should do as
avoided by part of the financial planning process is to
A. begin searching for a better-paying
A. using the proper tax forms, tax tables,
job.
and correct filing status.
B. create a balance sheet and cash flow
B. signing the completed return.
statement.
C. filing online or mailing your return be-
C. develop financial goals.
fore the deadline.
D. purchase life insurance.
D. all of the above.
6. Document that list your valuables, when
3. Where is savings in your budget purchased and their present value
A. income A. expense record
B. savings B. personal values
C. expenses C. net worth
D. cash surplus D. personal property inventory
7. When is using a credit card to cover an 11. expenses are costs that vary in
emergency expense a good idea and won’t amounts and type, depending on the
cost you any interest? choices you make
B. Stock investment 22. At what age are you required to begin tak-
C. Home mortgage ing distributions from your Roth IRA?
D. College education A. 65
B. 59 1/2
17. Which of the following would be a per-
sonal asset? C. 70 1/2
A. your personal computer D. Never
B. your car payment
NARAYAN CHANGDER
23. This month Anthony’s take-home pay was
C. your home mortgage $1, 500. He also earned $20 interest on a
D. your college loan savings account. He spent $250 for rent,
$100 for groceries, and $300 for other ex-
18. Amounts spent for food, clothing, trans- penses. Anthony’s total cash inflows this
portation, and other living costs are called month totaled
cash what?
A. $850.
A. inflows
B. $870.
B. outflows
C. $1, 500.
C. fixed
D. $1, 520.
D. none of above
19. Which of the following is an example of 24. On taxes, this is an amount that reduces
unnecessary debt? taxable income.
A. Using a car loan to buy a used car A. fixed
B. Using a mortgage to purchase a home B. exemptions
C. Paying for entertainment with a credit C. liabilities
card D. none of above
D. Paying for education with student
loans 25. A payee is
20. A decrease in the value of an asset A. the person who says they will pay a
debt for someone else
A. Depreciation
B. the person who promises to pay the
B. Liabilities debt, loan or note
C. Appreciation
C. the co-signer
D. Scarcity
D. the person who write the loan
21. Lara received $900 in one paycheck. If she
follows the 50-30-20 method, how much 26. The employee knows exactly which day
money will she put toward her wants? 1. his/her paycheck will be deposited into
$900 2. $450 3. $270 4. $180 their depository institution account.
A. $900 A. Paycheck with attached paycheck stub
B. $450 B. Direct Deposit
C. $270 C. Payroll Card
D. $180 D. none of above
27. A financial is a report that summarizes 32. Which of the following is a fixed ex-
your current financial condition and helps pense?
set a direction for your future financial ac- A. food
38. A legally enforceable agreement between 44. Tax Planning is opted in the reference of
two or more people is called a(n) the following-
A. agreement A. Only Income Tax
B. promissory note B. Only Direct Tax
C. contract C. Direct & Indirect Tax both
D. consideration D. Central Taxes
39. Which of the following is NOT an objective
NARAYAN CHANGDER
45. What is NOT a reason you can take an
of tax planning? early withdrawal from your IRA without
A. To minimize income penalty?
B. To reduce tax payable A. Down payment on your first home
C. To minimize tax litigation B. To pay for higher education
D. To maximize relief C. To pay taxes owed to the IRS
49. What is considered to be “retirement” 54. Stevie earned $600 this week. She used
age, when it is acceptable to begin taking $100 toward paying off her credit card
IRA distributions without penalty? and $20 went into savings, for a total of
NARAYAN CHANGDER
Faraid
59. Deductions are also known as ? A. I and II
A. withdrawals B. I, II, and III
B. Withholdings C. II and III
C. Subtractions D. All the above
D. None of the above
65. A value is:
60. The total amount of money earned before A. Something essential for living
withholdings B. an expense
A. net pay C. a belief about ideas and principles that
B. gross pay are important to you.
C. payroll deductions D. something you would like to have but
D. none of these do not need to live
61. A unit rate used to compare prices. 66. Choose the “Unexpected Expense”
A. Groceries each week
A. unit price
B. Storm damage repairs
B. percent decrease
C. School clothes
C. sales tax
D. Netflix subscription bill
D. income
67. What percentage of your income should
62. Net income is:
you use towards savings?
A. the total amount of money you earn
A. 80%
B. the amount of money you receive af-
B. 50%
ter deductions are subtracted from your
gross income C. 30%
C. the amount of money that is taken D. 20%
away in the form of taxes
68. A goal to save money for a new saxo-
D. the hourly rate of pay phone is
63. When studying finance or economics, the A. measurable
cost of a decision is also known as a(n) B. attainable
A. personal cost. C. time-based
B. long-term cost. D. specific
69. What does IRS stand for? 75. A is a plan in which an individual bal-
A. Income ready standards ances available resources and expenses.
C. the coffee someone drank this morn- C. To determine your credit card debt
ing D. To determine your net worth
D. an old, used airline ticket
87. This is money you can get to pay for col-
81. Which of the following is an example of a lege, which has to be paid back.
defined contribution benefit plan? A. Scholarhip
A. 401k B. Grant
B. IRA
NARAYAN CHANGDER
C. Student Loan
C. Pension D. College Savings
D. none of above
88. Which of the following is an example of a
82. Which of the following is known as pur- defined benefit retirement plan?
chasing an item on a whim? A. 401k
A. Impulse B. IRA
B. Fixed C. Pension
C. Flexible D. none of above
D. Online purchase
89. A good first step in financial planning
83. Choose the “Fixed Expense”. would be to
A. Mortgage payment A. hire a professional financial planner
B. Groceries B. create a balance sheet and cash flow
statement
C. Electric bill
C. pay off all of your debts
D. Clothing
D. develop long-term financial goals
84. What kind of expenses are costs that occur
on a regular basis? 90. Sometimes people run low on money dur-
ing retirement. Which of the following
A. surplus should you do first?
B. variance A. Sell your house and move into an apart-
C. fixed ment.
D. none of above B. Rethink your retirement goals and
lifestyle.
85. Which of the following is a need?
C. Find a job to increase your income.
A. Shelter
D. Invest in stocks because they have a
B. Designer Clothes higher rate of return.
C. TV
91. Assets minus liabilities
D. Cell Phone
A. net worthy
86. What is the purpose of a balance sheet? B. network
A. To determine your budget C. net worth
B. To determine your income D. personal property
93. This is the form you must fill out before A. committing fraud
going to college in order to get aid from B. providing considerations
the government to pay for college
C. entering into an agreement
A. FAFSA
D. making a counteroffer
B. FASAF
C. FASFA 99. Tax planning is adopted by-
D. AFSAF A. Income tax payers
94. What is study preparation in tourism plan- B. Investors
ning process? C. Industrialists
A. Decision by government to prepare D. All the above
tourism plan
B. Projection of employees 100. A federal student loan is provided by
C. Adoption of plan A. Private companies
D. Determination of preliminary objec- B. The state you live in
tives
C. US Federal government
95. A spending and saving plan
D. Investors
A. budget
B. financial plan 101. A period of time during which repayment
of the principal and interest of your loan is
C. financial saving plan temporarily delayed.
D. IRA A. Deferment
96. Take-home pay is the amount you have left B. Forbearance
in your paycheck
C. Consolidate
A. after you pay your bills for the week
D. none of above
B. after taxes and deductions
C. before taxes and deductions 102. The total amount of money an individual
has earned before taxes are taken out.
D. before you pay your bills for the week
A. Net Income
97. Which of the following is a variable ex-
pense? B. Checking Account
A. rent C. Gross Income
B. groceries D. Overdraft
103. The amount on which taxes are calculated 109. Net worth is the difference between:
after adjustments, deductions, and exemp-
A. Assets and interest
tions.
A. taxable income B. liabilities and growth
B. surplus C. assets and liabilities
C. net income D. growth and investments
D. none of above
NARAYAN CHANGDER
110. What a person finds important and valu-
104. At the beginning of the year, Coach able, often in a moral sense.
Brewer told us to
A. Want
A. Care & Try
B. Never miss a day of class B. Needs
C. Make sure you do your homework ev- C. Values
ery day
D. none of above
D. none of above
105. A time-based savings goal describes 111. Most IRAs are invested in
D. consideration A. 2
B. 4
118. The cost of owning a car includes
C. 3
A. insurance
D. 10
B. repairs
C. gas 124. This planning involves the accumulation
and management of property during one’s
D. all of these lifetime and the distribution of one’s prop-
119. are items such as utilities, rent, and erty at death.
food-items that one can’t do without. A. tax
A. Needs B. pension
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D. none of above 131. Setting financial goals is the step in
creating and using a budget.
126. STATE which of the 6 steps to financial A. first
goal planning is represented in this sce-
B. second
nario:“George is using the SMART Goals
acronym to plan out the future.” C. third
A. Determining Your Financial Situation D. final
NARAYAN CHANGDER
147. The amount of pay before all deductions
refers to B. Discretionary income
A. net pay C. Gross income
B. adjusted gross income D. Balance sheet
C. gross pay
153. A professional who analyzes a client’s
D. exemption pay overall financial situation and develops a
comprehensive plan that meets the client’s
148. Which document is used as proof of iden-
goals and objectives. Special certifications
tity?
are required in order to use the title of “fi-
A. Cancelled check nancial planner.”
B. Tax return A. Insurance Agent
C. Insurance policy B. Financial Planner
D. Passport C. Budget Analysis
149. What is gross income? D. Wealth Mangement
A. Income after taxes 154. Spending for goods and services beyond
B. Income before taxes the essentials like food, shelter, and cloth-
ing
C. Income that is tax free
A. discretionary spending
D. Income tax for the state
B. disposable income
150. Neither discourage nor encourage
C. unanticipated expense
tourism and adopts measures for the gen-
eral development process such as on air D. anticipated expense
traffic agreement and investment incen-
155. The following included in the scope of Tax
tives.
Planning-
A. Active
A. Investment Planning
B. Intermediate
B. Financial Management Planning
C. Passive
C. Individual Tax Planning
D. none of above
D. All the Above
151. What is the maximum amount you are al-
lowed to contribute to your IRA each year 156. What are Social Security taxes used for?
if you are 45 years old? A. Building schools
A. $1000 B. Unemployment compensation
C. Income for retired and disabled peo- 162. -Nation’s retirement program, helps pro-
ple vide retirement income for elderly and
pays disability benefits
161. What are 2 things consumers spend most 167. What is “devalorisation of capital”
of their money on? A. The process of getting investor
A. Food and Clothes B. The process by which the state subsi-
dies part of the cost of production
B. Housing and Transportation
C. The process of getting profit and loss
C. Insurance and Housing of the project
D. Transportation and Food D. none of above
168. This type of development normally focus B. What are the alternatives?
on state or province, or perhaps an island
C. How will it affect my status in society?
group.
A. National planning
D. What is the likely return?
B. Regional planning
E. Is the risk worth the return?
C. International planing
D. Facility site planning 174. What are the main purposes of a budget?
NARAYAN CHANGDER
Select three options.
169. What is the amount of money you earn,
before taxes are taken out? A. to record past income and spending
183. An item of value pledged as a guarantee 187. Cami Bartosz calculated that she owed
for payment of a loan which can be repos- taxes of $254 and had $278 withheld
sessed by the lender if the loan is not paid from her pay during the year. This would
back. result in
A. Collateral A. a refund of $278
B. Net worth B. a refund o $24
C. additional taxes owed of $254 193. Calculate the missing amount for
D. additional taxes owed of $24 C.Assets
A. $33, 000
188. A computer program that organizes data
in columns and rows and can perform cal- B. $62, 200
culations using the data is C. $73, 400
A. a database D. $20, 800
B. a schedule
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194. In the 50-30-20 budgeting method, sav-
C. a spreadsheet ing for emergency expenses would fall un-
D. a calculator der which category?
A. 50
189. The idea that you should put money into a
savings account as soon as you receive any B. 30
income and before you pay any expenses C. 20
or spend any money.
D. None; it’s part of pay yourself first
A. Personal financial planning
B. Saving for a rainy day 195. If you leave a company before the re-
quired minimum of years to retain your
C. Pay yourself first
pension, what happens to the money?
D. Plan ahead
A. You receive 1/2 of it when you leave
190. This insurance provides cash payments the company
for a limited time to individuals who are B. You receive 1/3 of it when you leave
out of work for a reason other than illness. the company
A. disability income insurance C. You receive all of the money and can
B. survivors insurance roll it into your new retirement plan
C. unemployment insurance D. You don’t receive any of the money
D. retirement insurance 196. The loss of an asset’s value over time is
191. Subject matter of Tax Planning is- called
B. Deductions B. equalization
192. Most people plan to work 197. The two elements in budgeting and plan-
ning
A. more years than they actually do
A. income and net worth
B. until they are 60 years of age.
B. net worth and liabilities
C. only until they qualify for their com-
pany retirement. C. income and expenses
D. until they are fired or forced to retire. D. expenses and assets
198. A list of all of a person’s assets and lia- 203. A plan for future spending and saving,
bilities at a specific point in time. weighing estimated income against esti-
mated Expenses.
NARAYAN CHANGDER
A. An unplanned, spontaneous purchase
A. surplus
B. Not being wasteful
B. overflow
C. Awareness of one’s environment
C. allowance
D. none of above D. The ability to hold back one’s actions
210. This is an example of a “Financial Goal” 216. What does a person’s will list?
A. Graduating from college A. Financial goals
B. Becoming a teacher B. Types of insurance they have
C. Learning to play an instrument C. Retirement plans
D. Purchasing a new home D. Financial plan upon death
211. What is it called when you earn interest 217. The last step in the financial decision mak-
on both the money you deposit, plus any ing process is to
interest you earned previously?
A. Evaluate the decision, process, and
A. Financial goal outcome
B. Compound interest B. Consider all possible options
C. A savings account C. Never start the process
D. An emergency fund D. Identify the decision to be made
212. Which of the following is an expense that 218. A set of goals for spending, saving and
stays the same every month? investing
A. Rent
A. budget
B. Groceries
B. financial process
C. Electric
C. financial plan
D. Credit card
D. financial budget
213. A source of equity financiancing for small
business with exceptional growth poten- 219. This occurs when a family spends less
tial than they have budgeted for a month,
A. Angel A. outlflows
B. Venture Capital B. surplus
C. Financial Planner C. variance
D. none of above D. none of above
B. Because even small amounts add up 235. The initial amount of money borrowed or
with interest saved.
C. So you will be prepared for every emer- A. principal
gency expense B. interest
D. Because it is a quick way to improve C. tax
your credit score
D. rate
230. “Put your money to work for you” 236. Which is a personal record
NARAYAN CHANGDER
A. Investment A. personal property inventory
B. Budget B. income and expense records
C. Financial Planner C. net worth statements, tax records, car
D. Gold titles, insurance polices
D. All of these
231. The risk is shared among all the takaful
participants is the best to define 237. What are the school colors
A. Risk sharing A. blue and gold
B. Risk management B. navy blue and white
C. Risk transfer C. carolina blue and white
D. Risk retention D. none of above
232. making sure that your financial affairs 238. Causes of tax evasion-
are in order when you die. A. Higher Tax rates
A. Estate Planning B. Complexities of provisions
B. Financial Advisor C. Corruption
C. Budget D. All the above
D. Wealth Management 239. Which of the following best describes a
budget?
233. Following are types of risk management
I. Risk avoidance II. Risk retention III. Risk A. A financial tool for consumers with lit-
sharing IV. Risk transfer tle money
A. I and II only B. A plan for saving and spending money
B. I, II and III C. A set of restrictions on how to spend
money
C. I, II and IV
D. A statement of your assets and liabili-
D. All the above ties
234. The standards used to determine what is 240. When renting a home, what term refers
important to a person. to the owner of the home?
A. Do unto others A. Boss
B. goals B. Coach
C. assets C. Tenant
D. values D. Landlord
241. Which of the following would be consid- 246. Which of the following is an example of
ered a variable expense good debt? 1. Student loan 2. Cash ad-
vance 3. Payday loan 4. Business loan
C. keep the car maintenance up to date 255. When assets are greater than liabilities,
you are said to be
D. buy slightly used cars about 1-3 years
old A. rich
B. solvent
251. Elizabeth Eliting was a student at New
York University in when she decided C. insolvent
to start a company that would help other D. credit worthy
companies translate and publish materials
256. How do taxes affect your financial
NARAYAN CHANGDER
in various languages.
plans?
A. 1992
A. They create higher interest rates
B. 1994
B. They affect how much money you actu-
C. 1996 ally have to spend
D. none of above C. They make your saving account in-
crease
252. What does refinance mean?
D. They affect the GDP
A. A home loan in which the interest rate
changes depending on current rates in ef- 257. Which of the following is the key to be-
fort coming financially secure for the average
person?
B. To finance a home again with a new
loan & a new interest rate A. Making a large salary
B. inheriting money
C. An estimate of the value of the prop-
erty C. working multiple jobs
D. A loan which uses the equity in your D. starting to save or invest at an early
house to secure your loan age
253. Which of the following contracts must be 258. What is the main reason you should start
signed to be legally binding saving for retirement as early as possi-
ble?
A. contract involving sale of farmhouse
A. To ensure that you save enough money
B. an agreement to purchase a $50 MP3 to travel the world
Player
B. To give your money time to grow with
C. a promise that you will feed your neigh- compound interest
bor’s cat over the weekend C. So that you can enjoy your money while
D. all of these you’re young and able to spend it
D. So you have enough time to decide
254. What is a down payment? where you would like to retire
A. A sum of money that you pay at closing
259. Also known as take home pay, this is
B. Percentage earned of sale price the amount left after all payroll deductions
C. A loan which uses the equity in your have been taken from the gross income
house to secure you loan A. gross pay
D. none of above B. withholdings
D. Your tax liability will remain the same 267. What is another name for warranty
262. Maintaining and growing one’s finances. A. guarantee
Also refers to a professional service that B. implied
is the combination of financial/investment
advice, accounting/tax services, and le- C. express
gal/estate planning. D. limited
A. Financial Plan
268. What does it mean when a student loan
B. Budget is “forgiven”?
C. Wealth Management A. You get a letter of apology from the
D. Insurance Agent government
B. You don’t have to keep going to classes
263. Following are instruments used in Islamic
to get your degree
estate planning, EXCEPT
C. You don’t get as much money as your
A. Will
were previosuly promised
B. Sedeqah
D. You don’t have to pay back the remain-
C. Matrimonial asset der of your loan debt
D. Hibah
269. Aims to establish coordination of national
264. prepare ourselves for that time when we economies for the benefit of countries in
no longer can (or want) to work. the Asia-Pacific region
A. Risk Mangement A. OPEC
B. Estate Planning B. APEC
C. Retirement Planning C. CPEC
D. Wealth Management D. CTEC
270. What is a written promise to pay a cer- 275. Your net worth is
tain sum of money to another person or to A. the total value of your personal assets.
the holder of the note on a specified date
B. the difference between your personal
A. contract assets and your liabilities.
B. credit agreement C. the total amount of all of your invest-
C. promissory note ments.
D. title loan D. what you have left over in your pay-
NARAYAN CHANGDER
check each week after deductions are
271. The following are the conditions for za- taken out.
kat on saving, EXCEPT
276. What is the purpose of cash budget?
A. Hawl is one year
A. Determine whether the firm is facing
B. Based on the beginning balance shortage or surplus of asset.
C. Nisab 85 gram gold B. Determine whether the firm is facing
D. Zakat rate 2.5% shortage or surplus of cash.
C. To check whether the firm earn profit
272. Why is buying a car considered “bad
or get loss
debt”?
D. none of above
A. It increases your net worth as it build
equity 277. Which of the following can BEST help you
B. It gives you transportation to and from develop budget categories and provide a
your job basis for your budget?
C. It is worth more than any other invest- A. paycheck stub
ment B. balance sheet
D. It decreases in value over time C. cash flow statement
273. A personal balance sheet would report all D. cost benefit analysis
of the following EXCEPT 278. Your income is the money you have
A. net income left to spend or save after taxes and other
B. amount in your checking account deductions
B. Tourism and Travel 285. Which one of the following events could
C. Tourism Industry make your retirement benefit LESS than
expected?
NARAYAN CHANGDER
ities
290. The increase in value of your investments
over a period of time is called: A. $7, 000
299. How the establishment of new company 304. Why do people invest when risk is in-
help to solve the issue of interest restric- volved?
tions?
300. Establish a relationship of trust with the D. Because they are greedy and believe
client 2.Gather client data and establish fi- they can beat the odds to become a mil-
nancial goals3.Analyze the datathese are lionaire.
the first 3 steps of 305. Someone who, individually or as a mem-
A. Code of Ethics ber of a company, operates an establish-
ment for the deposit or loan of money.
B. Financial Plan
A. Financial Planner
C. Income Investment
B. Banker
D. none of above
C. Loan Officer
301. If you are concerned about your invest- D. Insurance Agent
ment losing money instead of appreciating,
306. Which is a flexible expense
then you are worried about risk.
A. Rent
A. market
B. Mortgage
B. inflation
C. Car payment
C. fraud
D. Gasoline
D. financial
307. If you are looking to use good debt build
302. Which of these is not a term for someone equity, which of the following would you
living in a rented space? purchase?
A. Renter A. A boat
B. Tenant B. A car
C. A house
C. Homeowner
D. An RV
D. none of above
308. What is included in an individual’s per-
303. The competence or legal ability of a per- sonal assets? Select three options.
son to enter a contract is
A. number of dependents
A. consideration B. money
B. legality C. career
C. contractual capacity D. property
D. agreement E. investment
NARAYAN CHANGDER
310. The amount of salary received after employer.
taxes and deductions
C. Money invested into a Roth is “before-
A. Gross Pay tax” dollars.
B. Net Pay D. Once money is deposited into a Roth
C. Total Earnings IRA, it cannot be taken out until retire-
ment.
D. Bill
316. When investing, the basic rule is this:The
311. A series of regular payments made to a GREATER the potential to gain higher earn-
retired worker under an organized plan. ings, the
A. pension A. higher the level of risk.
B. financial plan B. lower the level of risk.
C. personal assets C. greater the potential for fraud.
D. none of above D. less likely you are to invest.
312. Which of the following should an emer- 317. The financial planning process consists of
gency fund be used to pay for? steps
A. 5
A. Monthly bills
B. 6
B. new boat
C. 3
C. College classes
D. none of above
D. Car repairs
318. Reducing of tax liability by showing
313. What do financial planning skills ulti- lower income-
mately enable an individual to do? A. Tax Avoidance
A. to prepare for the future B. Tax Planning
B. to process their own tax returns C. Tax Evasion
C. to stop spending D. All of the above
D. to become wealthier without saving 319. Most experts recommend saving %
money of your disposal income each pay period
314. When preparing a budget, focus mostly A. 10
on you B. 20
A. gross income C. 30
B. disposable income D. 50
320. Those things that are basic and necessary 325. What type of organization will offer a
for a decent quality of life 403(c) as a retirement plan?
322. There are four steps in solving one’s 327. What type of information is included on
personal financial challenges:1. consider- a 1040 form?
ing opportunity costs2. assessing risks A. Your financial projection
and returns3. setting short-and long-term
goals4. assessing needs and wantsWhich B. A list of all expenses
of these is the correct order of these C. Gross and net income from last year
steps?
D. Your bank statement from last year
A. 2, 1, 3, 4
B. 1, 2, 3, 4 328. A cash statement reports net wages
C. 4, 1, 2, 3 and other income along with spending for
a period, such as a month.
D. 4, 2, 3, 1
A. flow
323. Putting money to use that you hope will
B. outflows
increase its value over time is called:
A. Investing C. inflows
B. net worth D. none of above
C. average rate of return
329. What should all budgeting methods have
D. compound interest in common?
324. Personal finance skills have the most sig- A. Dividing net income by percentages
nificant impact on an individual’s B. Defining different classifications of ex-
A. career penses
B. education C. Putting money in savings for the future
C. quality of life D. Using credit cards wisely to build
D. neighborhood safety credit history
NARAYAN CHANGDER
D. A statistical measure of the average management and up to 51% foreign own-
life span of a specific population. ership of hotels. This example refers to
331. The Jeffersons want to save 10% per A. Tourism promotion
month from their $5, 000 salary. What B. Stimulation
will they save in a year?
C. Coordination
A. $500
D. Planning
B. $5500
337. A successful budget
C. $6, 000
A. should not need to be re-evaluated
D. $6, 250
once it is in place.
332. What is a home loan called? B. should never show any variances.
A. Mortgage C. should be flexible.
B. Personal Loan D. should reflect current and future in-
C. Car Loan come.
D. Above Rent Payments 338. The HIGHEST percentage of income for
people over age 65 comes from
333. How do most people purchase a home?
A. employment benefits.
A. In cash
B. retirement accounts.
B. Through a lease
C. Social Security.
C. With a down payment and a mortgage
loan D. other assets.
D. Building their own 339. The word means legally collectible
334. Two kinds of waqf has been determined A. consideration
which are B. contract
A. Individual waqf and group waqf C. negotiable
B. Family waqf and welfare waqf D. delegation
C. Perpetuity waqf and permanence waqf
340. Any difference between actual spending
D. Cash waqf and building waqf and budgeted amounts is called a budget
335. What is true about “Needs”? what?
8. The main reason that people have money C. APA 7th Edition
problems is D. Bankrupt
A. that they didn’t go to college
14. The idea that you should remove money
B. that they have too many mouths to for savings purposes as soon as you re-
feed ceive any income
C. that they don’t get minimum wage A. Pay Yourself First
D. that they do not plan ahead how they
B. Direct Deposit
NARAYAN CHANGDER
will use their money
C. Budgeting
9. The price paid for the use of another’s
D. Personal Property
money.
A. Interest 15. What benefits do bond investment offer?
(1) Coupon payments(2) Bond apprecia-
B. Future value
tion(3) Tax allowance(4) Dividends
C. Present value
A. and (2) only
D. Liquidity
B. and (4) only
10. A tool for managing money to achieve C. , (2) and (4) only
short and long-term goals
D. , (3) and (4) only
A. personal property inventory
16. An increase in the value of an asset
B. net worth statement
A. depreciation
C. budget
B. appreciation
D. check book
C. solvent
11. Making extra mortgage payments does
which of the following? D. insolvent
A. Reduces the payment amount 17. George has total debts of $10 000, liquid
B. Reduces the length of the loan assets of $8000 and current liabilities of
$5000. His current ratio is
C. Increases total amount paid
A. 0.8.
D. Increases cash flow
B. 0.63.
12. Money paid regularly at a particular rate C. 6.3.
for the use of money lent.
D. 1.6.
A. liquidity
B. bank pyaments 18. The measure of money coming in and
money going out over a certain period of
C. debt time
D. interest A. Gross pay
13. What is our group name? B. net worth
A. Piggy Bank C. liquidity
B. Public Bank D. cash flow
19. What is the highest effective rate attain- 24. Which type of insurance did not mention in
able with a 12 percent nominal rate? this workshop?
20. Danny invests $124 090 in a fund and ex- 25. Major purchases that require time, plan-
pects to receive $10 000 per year, at the ning and extensive saving. Usually takes
end of each year, for the next 30 years. more than 5 years to achieve.
What is the approximate interest rate pro- A. short-term financial goal
vided on the annuity? B. intermediate financial goal
A. 8 percent C. long-term financial goal
B. 6 percent D. smart goal
C. 9 percent
26. A task that a person or a machine performs
D. 7 percent in exchange for something else.
21. You owe more than you own. A. Service
A. insolvent B. Favor for a good pal
B. solvent C. Good
NARAYAN CHANGDER
C. asset 36. The total earnings paid to an employee
after payroll taxes and other deductions.
D. budget
Also known as take-home pay.
31. Put aside at least % of your income A. net worth
for your savings
B. net pay
A. 5 C. gross pay
B. 10 D. wage
C. 20
37. Spending, saving, and investing to have
D. none of above the kind of life that you want and finan-
cial security can be achieved by
32. The total value of a person’s financial as-
sets minus their obligations (liabilities). A. personal financial planning
A. net pay B. paying interest
B. gross pay C. buying stock
C. net worth D. regulating inflation
D. cash flow 38. Which of the following is not an example
of a personal financial statement
33. Elijah budgeted $100 a month for enter-
tainment, but this month he only spent A. Bank Statement
$75. This is considered a B. Personal Budgets
A. budget deficit C. Cashflow Statements
B. budget surplus D. Ledger Statment
C. shortage
39. Items with special qualities that make
D. budget variance them more expensive than alternative
products
34. Long-term investment is better than short-
term investment because A. Luxury goods
deposits (2) Stocks (3) Term deposit (4) 45. Hazel needs to plan the mortgage amount
Bonds she can afford. How much would she need
to pay at the end of each month on a
50. Jeff has a $1000 salary and $100 divi- 55. Lee has assets valued at $5, 000 and lia-
dend income this month. This month Jeff bilities including student loan debt of $7,
has rent and utilities of $600 and he spent 000. What is Lee’s net worth?
$200 on groceries and $100 on clothing. A. $2, 000
What is his net cash flow this month?
B. $-2, 000
A. $500
C. $12, 000
B. $100
D. $-35, 000
NARAYAN CHANGDER
C. $200
D. $1100 56. What is the purpose of getting a pre-
approval certificate from a financial insti-
51. The lowest level of business activity oc- tution?
curs during which of the following phases
in the business cycle? A. To guarantee you a mortgage interest
rate valid for 30 days
A. Boom or expansion phase
B. To provide you with a guideline on how
B. Recession phase large a mortgage you can afford
C. Recovery phase
C. To guarantee funding so you can make
D. Contraction phase an offer on a house
52. A formalized report that summarizes your D. To guarantee you will be approved for
current financial situation, analyzes your a mortgage
financial needs, and recommends future fi-
57. Approximately how much would you need
nancial activities
to invest today, to receive $200 in ten
A. Balance Sheet years, if you received an annual interest
B. Cash Flow Statement rate of ten percent?
C. Budget A. $65
D. Financial plan B. $77
59. Saving money means giving up the oppor- 64. Cash and items that can be quickly con-
tunity cost to verted to cash.
D. D. ‘Low return generally equals high 74. What should be the first step in the home-
risk’ buying process?
69. The ability to easily convert financial as- A. Determine the price range for houses
sets into cash without loss of value. in your target area.
NARAYAN CHANGDER
renting.
D. Annuity
D. Interview three realtors.
70. Anticipated expenses that may vary in
amount each month 75. The difference between the budgeted
amount and the actual amount that you
A. fixed expenses spend.
B. variable expenses A. budget surplus
C. anticipated expenses B. budget deficit
D. unanticipated expenses C. budget variance
71. Is it possible for someone with a positive D. balanced budget
net worth to get into financial problems?
Financial difficulties can occur when your 76. The values you want to accomplish
assets are not
A. Goods
A. liquid
B. Services
B. transfer
C. Money moves
C. freeze
D. Goals
D. none of above
77. You should NOT implement your budget
72. Nazar owns more than he owes. He is con- plan when
sidered
A. Expenses < Income
A. solvent
B. Expenses > Income
B. insolvent
C. Expenses = Income
C. liquid
D. fixed D. none of above
73. Financial products will be proposed. At 78. Money received for work or other sources
this point, the individual can comment on such as interest earned, child support, al-
the solutions proposed. imony, or dividends from stocks.
A. Data Gathering A. income
B. Financial Plan Recommendation B. net pay
C. Plan Monitoring C. gross pay
D. Objective Setting D. expenses
79. Debts, any outstanding bills or loans that 84. The present value of a single deposit is
must be repaid also known is
82. The 3rd step in the financial planning pro- 87. This month Jill received $1000 income
cess is from her job and $200 in stock dividends.
Her expenses were rent and utilities of
A. Create a financial plan of action $300 and $300 on groceries and $200 on
B. Develop your financial Goals clothing. Which of the following is true?
C. Identify alternative courses of action A. Jill has a net cash flow of $400.
89. How many months of expenses should you B. Rumour of the company being circu-
have saved in case of emergencies. lated
A. 6 C. Future plans announced by the com-
B. 12 pany’s leader
NARAYAN CHANGDER
90. What is the term for the interest rate fi- views to gather quantitative and qualita-
nancial institutions quote? tive information from the individual.
A. Nominal A. Data Gathering
B. Effective B. Financial Plan Recommendation
C. Annual C. Plan Monitoring
D. Real D. Objective Setting
91. The increase of an amount of money due 96. Your net worth is your
to earned interest or dividends.
A. total assets-total liabilities
A. Time value of money B. total liabilities-total assets
B. interest C. total liabilities + total assets
C. getting paper D. none of above
D. Liquidity
97. Personal financial planning requires that
92. Income that is consistent and is typi- you make choices and evaluate risks. If
cally received around the same time each you decide to wait until next year to buy
month. a car, one risk that you may face is
A. Anticipated income A. inflation rate risk
B. Unanticipated income B. the car color choice is unavailable
C. Anticipated expense C. the engine is old
D. Unanticipated expense D. personal risk
93. A person who purchases and uses goods 98. You will have a positive net worth if your
or services.
A. Shopper A. total assets less than total liabilities
B. Bank B. total liabilities more than total assets
C. Consumer C. total assets more than total liabilities
D. Lender D. none of above
94. Stated below are the factors causing the 99. The first step in the financial planning pro-
NESTLE stock price to move up and down, cess is to
except A. develop your financial goals
A. Performance of the company’s in the B. determine your current financial situa-
market tion
103. Proper financial planning can satisfy our D. The shareholders have the priority to
physiological need and contribute to our get back the capital when the company is
physical well-being. Which one of the fol- liquidated.
lowing is physiological need? 108. The original amount of money on deposit.
A. Food A. Principal
B. Security B. Premium
C. Relationship with others C. Capital
D. Self-fulfillment D. Returns
104. Which is the state of retirement? 109. the things you want to accomplish.
A. Expenditure is zero, income continues A. Mission
B. Expenditure continues, income is zero B. Goals
110. Arranging to spend, save, and invest 115. The ways in which people make, dis-
money to live comfortably, have financial tribute and use their goods and services
security and achieve goals. is called the
A. Personal Financial Planning A. opportunity cost
B. Budgeting B. short-term goals
NARAYAN CHANGDER
C. Time value of money C. economy
D. Liquidity D. means of exchange
111. Items that are relatively rare that people 116. A payment method used to electronically
collect in hopes that they will increase in deposit your paycheck into your bank ac-
value count
A. assets A. Direct deposit
B. luxury goods B. Pay yourself first
C. collectibles C. Automatic check cashing
D. lottery ticket D. none of above
112. If Jo Ann had $4000 in liquid assets 117. Which of the following are the risks of
and $1000 in current liabilities, she would bonds? (1) Interest rate risk(2) Coupon
have a current ratio of rate is not fixed(3) Reinvestment risk
123. The three standard deductions from a 128. How do you know if you are financially
person’s pay include, federal taxes, state ready?
taxes, and A. Savings that able to cover 10-20 days
A. sales taxes expenses
B. social security B. Savings that able to cover 1-3 months
expenses
C. insurance
C. Savings that able to cover 3-6 months
D. retirement expenses
124. What is the term for the money you D. none of above
earn?
129. In life, there are many uncertainties that
A. expense you might face. It is extremely impor-
B. interest tantthat you are always prepared with
the right tools and knowledge for situa-
C. income tions.An / A is one such tool you can
D. savings use.
A. bond A. $550
B. emergency fund B. $5
C. down payment C. $50
D. deposit D. $5500
130. The trade-off made by making one choice
133. What you include items such as cash,
instead of another is commonly referred to
savings, real estate, unittrusts or shares
as a(n)
in companies.
NARAYAN CHANGDER
A. trade decision
A. own (assets)
B. personal preference
B. owe (liabilities)
C. economic choice
C. own (liabilities)
D. opportunity cost
D. owe (assets)
131. The beliefs and principles you consider im-
portant, correct, and desirable. 134. Which of the following is not the benefit
A. goals of the financial planning?
B. wishes A. Saving money for emergency use
C. values B. To spend high amount of money on en-
D. personal financial planning terntainment
132. You put $500 into an investment account C. Prevent high amount of financial debt
and you earn 10%. What is your account D. Achieving personal financial security
value at the end of year one? and freedom