Dianacoffee Shop Final
Dianacoffee Shop Final
INDEX NO : 5031110989
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DECLARATION
I declare that this is my original work and has never been presented to any examination board
before.
STUDENT
Signature……………………………………………………………..
Date…………………………………………………………….
SUPERVISOR
Signature……………………………………………………………..
Date…………………………………………………………….
i
DEDICATION
I would like to dedicate the entire business plan to entire family
ii
ACKNOWLEDGEMENT
I thank the almighty God for the guidance, health and ability which have actually helped me my
appreciation goes to my lovely parents for their financial support my special thanks goes to
supervisor who assisted me in guidance while writing this plan. Also my sincere gratitude goes
to my classmates and friends for their moral support and motivation during the time of compiling
this business plan.
Contents
DECLARATION...............................................................................................................................................i
DEDICATION.................................................................................................................................................ii
ACKNOWLEDGEMENT.................................................................................................................................iii
EXECUTIVE SUMMARY................................................................................................................................vi
CHAPTER 1...................................................................................................................................................1
1.0. Business Description.............................................................................................................................1
1.1. Business Name.................................................................................................................................1
1.2. Business location and address.........................................................................................................1
1.3. Form of business..............................................................................................................................1
1.4. Types of business.............................................................................................................................2
1.5. Justification opportunities...............................................................................................................2
1.6. Industry............................................................................................................................................2
1.7. Entry and growth strategy...............................................................................................................2
1.7.0. Entry strategy....................................................................................................................................2
1.8 Goals of the business.............................................................................................................................3
1.8.1. Short term goals................................................................................................................................3
1.8.2. Long term goals.................................................................................................................................3
CHAPTER TWO.............................................................................................................................................4
2.0. MARKET PLAN.......................................................................................................................................4
2.1. MARKET/ CUSTOMERS...................................................................................................................4
2.3. POTENTIAL CUSTOMERS.......................................................................................................................4
2.4. MARKET SHARE...............................................................................................................................4
2.5. COMPETATION.....................................................................................................................................6
2.6. METHODS OF PROMOTION AND ADVERTISMENT................................................................................6
2.7. PRICING SRATEGY.................................................................................................................................7
2.8 SALES TACTICS/SRATEGIES....................................................................................................................7
3.1 KEY MANAGEMENT PERSONEL........................................................................................................9
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3.1.1 GENERAL MANAGER....................................................................................................................9
3.1.2 CASHIER......................................................................................................................................9
3.2 RECRUITMENT, TRAINING AND PROMOTION................................................................................10
3.3 RENUMERATION AND INCENTIVE..................................................................................................10
3.3.1 LICENSE PERMIT AND BY LAWS.................................................................................................11
3.5 SUPPORT SERVICE..........................................................................................................................11
3.5.1. Banking service................................................................................................................................12
3.5.2. Insurance firms................................................................................................................................12
3.5.3. Telephone services..........................................................................................................................12
CHAPTER FOUR..........................................................................................................................................13
4.0 OPERATION/PRODUCTION PLAN..................................................................................................13
4.1 PRODUCTION FACILITIES AND CAPACITY.......................................................................................13
4.1.1 ENTERPRISE LAYOUT.................................................................................................................14
4.2 PRODUCTION STRATEGY................................................................................................................14
4.2.1 PRODUCT DESIGN AND DEVELOPMENT.....................................................................................15
4.2.2 MONTHLY MATERIAL REQUIRMENT..........................................................................................15
4.3 PRODUCTION PROCESS..................................................................................................................15
4.4 REGULATION AFFECTING OPERATION..........................................................................................16
CHAPTER FIVE............................................................................................................................................17
5.0 FINANCIAL PLAN............................................................................................................................17
5.1 PRE OPERATIONAL COST................................................................................................................17
5.2 ESTIMATED WORKING CAPITAL....................................................................................................17
ASSETS.......................................................................................................................................................17
5.5 PROFORMA BALANCE SHEET.........................................................................................................20
5.6 BREAK EVEN LEVEL ANALYSIS.......................................................................................................21
5.7 PROFITABILITY RATION..................................................................................................................22
5.8 DESIRED FINANCE..........................................................................................................................23
5.9 PROPOSED CAPITALIZATION..........................................................................................................23
EXECUTIVE SUMMARY
Business description
The name of the business will be Diana coffee shop. The name Diana inspires me a lot that’s
why I decided to use it while coffee shop is the business itself. The business that am going to
start will be coming to achieve certain goals in life such as self-employment. The location of the
business is reached since its within the town and products will be sold at affordable prices. Will
have a chance to employ someone else who will assist in the growth of the business.
Marketing plan
Refers to system designed to plan promote and distribute good and services to the customers it is
the act which involves buying and selling goods and services, am going to locate my business
near several hall what by the use of coffee as the first customers. It will be sold at fair prices to
attract more customers and for the research of compiling with the surrounded competitors.
Management plan
The business will be carried out by employees to take out various management and subordinate
positions available in the business. This will be done by the enterprise that will be the overall
managers of the business. The salary range will be increased according to the work performance
of the employees of the profit increase the more the business will expand and due to that the
salary will be increased
Product plan
For a business to be successful certain proper production strategies must be laid down in order to
have an effective process in production. This satisfying customers. I will provide for them free
means of transportation. Those within the town will have their items delivered for free while
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those living a distance away be will be paying at relatively lower charges. By so doing I will
attract more customers around the area and beyond thus the expansion of my business.
Financial plan
In financial planning one should be able to know the financial needs of the business e.g the
starting capital and the market products, its customers services and financially know the profit
income of the business. My initial cost will be 40000 from my personal savings and it will be
added with the contribution of family and friends
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CHAPTER 1
Kitale
This is because it has many advantages, the business will expand very fast in that the profit
belongs to me unlike partnership where profits are shared to partners in accordance to the ratio of
contribution. Decision making will be also very easy to be consulted for a decision to be made
The secrete of my business will also be maintained as there will be no other person who will leak
my confidential information since am going to be my own boss and that’s what inspired me to
think of coming up with such a business
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1.4. Types of business
The type of business will be service and selling of products, the business will be offering
conference services , selling of coffee beverage drink and coffee beans.
My products and services will be affordable to all loyal customers, the place of business will
be accessible and many people will be able to reach the place that is because of God
infrastructure available in the zone.
1.6. Industry
The type of business falls under service and product provision, the size industry business will
be medium size and it will employ professionals who are trained to met the needs of my
business and customers. The amount of capital required will be large in order to enable the
business meet installation cost. There are a few competitors in the area but from my research
I found out that there services and products are of low quality and so I aim at winning most
customers available.
The business will grow very fast since I am going to offer high quality goods and services
that are affordable.
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1.8 Goals of the business
The business will have many goals to discover among them are short and long term goals
The customers of the business are mainly from the area around kitale town areas and also
the schools and the institutions around it like st Antony, and colleges.. Thereafter boosting
the profit of the business. Beside that there are also customers who buy the product for
their personal uses.
The largest will be individual residing in kimilili and within kimilili center. It will
incorporate institutional, private and government organization like kimilili boys high
school. The coffee drinks will also be sold at whole sale price to attract customers who
buy more products to be consumed at their place.
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Due to the competitors or business which sells the similar product as the business for example
the market where there are three similar business which sells the same products as A,B and C
then :
BUSINESSES Kitale coffee Diana coffee shop Classic coffee bar TOTAL
PERCENTAGE
Kitale coffee Diana coffee shop
Classic coffee bar
23%
31%
46%
2.5. COMPETATION
The business in the market is unique but some little competition for the already existing related
business from the estate and other major towns. They include the Kitale coffee
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customers and also offering them free in cheap prices when they buy and also offering them
free t-shirts and caps of the business logo.
ORGANIZATION STRUCTURE
GENERAL MANAGER
Chef Cashier
Waiter
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3.1 KEY MANAGEMENT PERSONEL
3.1.2 CASHIER
QUALIFICATION
1. Have diploma in accountancy and record keeping
2. Have team work skills
3. Have experience of not less than one year
4. Aged between 20 to 45
DUTIES AND RESPONSIBILITIES
Manage all accounts duties
Keep and manage all records in the business
3.2 RECRUITMENT, TRAINING AND PROMOTION
3.2.1 RECRUITMENT
Recruitment will be done locally basing on the performance contract if not through
advertisement over the posters. The poster will indicate the qualifications required. Registration
fee Ksh.1000 nonrefundable for interviews.
Handwritten application with a curriculum vitae accompanied by relevant certificate. Interview
will be through observation of relevant document of interviews and who will have qualified will
be given the rules and regulation that will govern them on employment. The very best will be
given will be picked and every condition to oriented with concern personnel.
3.2.2. TRAINING
The enterprise will offer job training by attending seminars and also through attending the annual
agricultural shows. This will ensure that the farm employs modern farming methods to the best
competition.
Promotion will be done on the employees hardworking and experience in that field. It will be
based on individual extra effort, the ability to work behavior and way of conduct of employees.
Promotion will be done when the business has progressed significantly to height and
performance.
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PERSONNEL (KSH) ALLOWENCE ALLOWENCE
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CHAPTER FOUR
COUNTER
KITCHEN
ACCONUTANT
STORE
Key:
Entrance
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4.2.1 PRODUCT DESIGN AND DEVELOPMENT
Life Poultry enterprise intends to offer goods and services under the supervision of the manager.
The products produced will be clean up to the standard development of the business growth
which will depend mostly on customer which increase will profit hence expansion of the
business to necessities the dripping of water.
The poultry products such as meat and eggs will be displayed on the customer’s premises in first
identification of goods and services offered in the business. The sells attendant will help
customers who are not decided by advertising for them on the range of products.
STEP I
Customers will be welcomed to the business premises by the guards and direct them to the
attendant.
STEP II
The customer has to explain his/him needs to the attendant who will attend to them.
STEP III
He/she will be referred to the salesman who will display the goods to the customers and as
choose which kind of products he/she.
STEP IV
He/ she will be talked on friendly manner to make him get attracted and thereafter he is said the
product by supervision of the manager.
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CHAPTER FIVE
ASSETS
ITEM AMOUNT (KSH)
Cash at hand 150000
Cash at bank 100000
Debtors 20000
TOTALS 450,000
LIABILITIES
ITEM AMOUNT(KSH)
Bank overdraft 30,000
Creditors 60,000
Bank loan 340,000
TOTAL 430,000
= 830,000- 430,000
= 400,000
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5.3 CASH FLOW FOR YEAR ONE
DESCRIPTION JAN FEB MAR APR MAY JUN JULY AUG SEP OCT NOV DEC TOTALS
CASH IN
FLOW
Cash sales 130,000 140000 160,000 160,000 180,000 180,000 180000 270,000 160,000 150,000 280,000 180,000 2,040,000
Debtors 300,000 140,000 160,000 150,000 120,000 150,000 190,000 150,000 90,000 100,000 1,605,000
Discount 5,000 3,000 2,000 4,000 5,000 4,000 1,000 6,000 4,500 3,000 2,500 40,000
received
TOTAL 435,000 393,000 292,000 269,000 270,000 315,000 374,000 271,000 316,000 244,500 283,000 282,000 3,745,000
INFLOW
CASH OUT
FLOW
Purchases 90,000 100,000 120,000 130,000 100,000 150,000 160,000 130,000 100,000 80,000 90,000 100,000 1,350,000
Electricity bill 1,000 1,000 1,500 1,200 2,000 1,000 1,000 1,000 1,200 1,500 1,000 2,000 26,200
Salaries &wages 122,000 122,000 122,000 122,000 122,000 122,000 122,000 122,000 122,000 122,000 122,000 122,000 1,464,000
Repair and 5,000 5,000 5,000 5,000 20,000
Maintenance
Creditors 10,000 5,000 3,000 2,000 1,000 2,000 2,000 10,000 26,000
Transport 3,000 2,000 3,000 1,500 3,500 4,000 1,500 3,500 2,000 2,500 4,000 5,000 35,200
Telephone bill 6,000 800 900 600 500 1,200 800 700 900 1,000 3,000 4,000 25,800
Insurance 15,000 15,000 15,000 15,000 60,000
Advertisement 1,000 1,500 3,000 1,500 3,000 500 2,000 1,000 900 500 2,000 16,900
License and 40,000 40,000
Permit
Loan repayment 10,000 10,000 60,000 8,000 6,000 4,000 44,000
TOTAL CASH 303,000 232,300 268,000 268,000 231,000 283,000 298,000 267,000 238,900 224,900 238,500 254,000 3,376,600
OUT FLOW
SURPLUS/ 132,000 160,700 42,000 1,000 39,000 32,000 76,000 4,000 77,100 19,600 54,500 30,500 668,400
DEFICIT
ACCUMULATE 132,000 292,000 334,700 335,700 374,700 406,700 482,700 486,700 563,800 583,400 637,900 668,400
D
CASH
5.5 PROFORMA BALANCE SHEET
DESCRITION YEAR 1 YEAR 2 YEAR 3
FIXED ASSET
Machinery & Equipment 29,000 32,400 40,000
Furniture & Fittings 14,000 17,820 20,000
TOTAL 43,000 50,230 60,000
Less Depreciation
5% Machinery & 1,450 1,620 2,000
Equipment
5% Furniture & Fittings 700 891 1,000
Total Depreciation 2,150 2,511 3,000
Net fixed asset 40,850 47,709 37,000
CURRENT ASSET
Cash at hand 300,000 400,000 450,000
Cash at bank 500,000 700,000 780,000
Debtors 30,000 40,000 50,000
Total Current Asset 830,000 1,140,000 1,280,000
TOTAL ASSET 870,850 1,187,709 1,337,000
CURRENT
LIABILITIES
Creditors 60,000 60,800 120,000
Bank Overdraft 30,000 50,000 70,000
TOTAL 90,000 110,800 190,000
Long Term Liabilities
Bank loan 340,000 400,000 550,000
Owners’ Equity 180,600 930,450 995,200
TOTAL LIABILITIES 520,600 1,330,450 1,545,200
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5.6 BREAK EVEN LEVEL ANALYSIS
DESCRIPTION AMOUNT (KSH)
Sales 1,500,000/=
Electricity 5,160/=
Postage 170/=
Advertisement 6,000/=
Repair & maintenance 4,100/=
Transport 24,000/=
Water 1,440/=
Telephone 1,920/=
Purchase 90,500/=
Contribution 1,366,710/=
= 91%
= 688,920 x 100%
91
=Ksh.757, 054.95
Year 3 =1,501,880x100%
1,980,600
=76%
=157%
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995,200
=51%
(c) Return on Investment = Net Profit after Tax + Interest Loan x 100%
Total Investment
=33%
=33%
=38%
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