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K.mohapatra Updated CV 2024

The document contains the resume of Kirtti Shankar Mohapatra. It summarizes his work experience as a customer support engineer at Sysnet Global Technology and Aforeserve.com from 2020 to present. It also lists his academic qualifications including a BSc degree in 2019 and expertise in areas like Microsoft Office, Windows, hardware troubleshooting, networking, servers, and printers. His objective is to have a successful career while upholding honesty and continuously learning new skills.

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KIRTTI SHANKAR MOHAPATRA
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34 views3 pages

K.mohapatra Updated CV 2024

The document contains the resume of Kirtti Shankar Mohapatra. It summarizes his work experience as a customer support engineer at Sysnet Global Technology and Aforeserve.com from 2020 to present. It also lists his academic qualifications including a BSc degree in 2019 and expertise in areas like Microsoft Office, Windows, hardware troubleshooting, networking, servers, and printers. His objective is to have a successful career while upholding honesty and continuously learning new skills.

Uploaded by

KIRTTI SHANKAR MOHAPATRA
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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KIRTTI SHANKAR MOHAPATRA

Contact No: - 9776878520


Email Id: - kirtti977@gmail.com

OBJECTIVE:

To be a successful professional in a globally respected company and to achieve the objectives of the
company with honesty and fairness and to continuously upgrade my knowledge and skills.

WORK EXPERIENCE:

 Left Employ: Sysnet Global Technology private Limited


 Designation: Customer support Engineer
 Duration: 05 March 2020 to 26 October 2021

 Left Employ: Aforeserve.com Private Limited


 Designation: Associate Customer Support Engineer
 Duration : From01 November2021 To 27 July 2022

 Current Employed : Sysnet Global Technology private Limited


 Current Designation : Customer Support Engineer
 Duration : From 16 August2022 To Till now

 Job Description

 Update daily report to the Team


 Configuring MS outlook and troubleshooting theIssues
 Enabling and Disabling theServices.
 File and PrintSharing
 Installing Motherboard drivers ifrequired
 Creating local and Domainusers
 Installations of Operating systems like windows XP, Windows 7, Windows 8 ,Windows 10 & Windows 11.
 Installing applications and troubleshoot thesame
 Resolving the Issues by takingRemote
 Coordinating with vendors for resolving theissues
 Installing and configuring Network & USBPrinters.
 Printer Trouble shoot as per customer required.
 Configuring the IPAddress
 Updating and InstallingAntivirus.
 Giving explanation onSLA.
 Daily ticket status update toteam
 Creating the local users in ClientMachine

ACADEMIC DETAILS:
Board / Year of %
Exam School / Institute SECUR
University passing
ED
Udala Degree N.O.U 42.7%
B.sc 2019
College
Berhampur jr college 47%
C.H.S.E
+2(science) 2015

Dimagadia high B.S.E 48.6%


MATRIC 2013
school

PROFESSIONAL QUALIFICATION:
I have done my JCHNE+cloud (Jetking Certified Hardware & Networking Engineer) course from
Jetking Balasore.

PROFICIENT IN:
 MICRESOFT OFFICE–
 MS Word, Excel, Powerpoint, Access,Outlook
 OPERATING SYSTEM & APPLICATION–
 Install, update & configure different OS like windows (7,8 / 8.1,10) and
server(2008,2012,1016) etc..
 Also install, update and configure various application & anti-virus software.
Prevent virus attacks.
 Disk management (extends and shrinkvolume).
 Recovery andBackup.
 Windows Firewall settings and Remotemanagement.
 Manage user accounts.
 HARDWARE–
 Disassembling and Assembling(Processer, Memory, SMPS, Hard disk driveetc.)
 Firmware or ROM upgrade and BIOSsettings
 Troubleshooting (processer,ram,smps,HHD,keyboard, mouse,moniteretc.)
 Configure RAID, Printer, and CD & DVDetc.
 PRINTER& PLOTTER–
 Install Network and USB printer like (HP LJ P1006,1007,1020plus,HP LJ P1108, HP LJ
3010,3015, HP LJ 527dnf,HP LJ 429DW, HP color LJ 479dw, HP color LJ 2015, Sharp
MX-M365NV, Epson LX-1310, LQ-2090 Dot matrix Printer AND Plotter like HP design
jet T650 & T2600).
 Resolve printer Issues like paper jam issue, Pickup roller issue, Teflon change and logic
card change.
 Resolve plotter issue like print head mismatch and paper sensor issue etc.
 Manage printer and plotter cartridge
 NETWORKING–
 OSImodel
 Network topology (bus, star, ring, mesh,hybrid).
 IP Addressing, Subnetting and StructuredCabling
 Configure LAN, WANetc.
 CCNA–
 Routing (configure RIP, OSPF,EIGRPnetwork)
 Switching (configureVLAN,CDP,VTP)
 SERVER (12 &16)–
 Install and configure DHCP, DNS, IIS, WDS, andTS.
 Install and configure Active directory domain service (ADDS) like ADC, CDC &
RODC and manage Group Policy Management, useraccount.
Install and configure Routing and remote access service(RRAS) like VPN, NAT,ICS,NP

EXTRA–CURRICULAR ACTIVITIES:

 Member of NSS camp in college.


 Also member of my college cricketteam.
 Blood donation camp in ourlocality.

AREA OF INTERESTS
 Surfing net and getting updated with new software onAntivirus
 Readingnewspaper

 Watching motivational movies and convocations


 Playing online and offline game in mobile

KEY SKILLS

 Dedicated
 Quicklearner
 Self-confidence

PERSONAL PROFILE:

Father : Nishakar Mohapatra


Mother : Laxmipriya Mohapatra
PermanentAddress : At-Hatimada, Po:-Dimagadia,757101
Contact No : 9776878520
EmailId : kirtti977@gmail.com
DateofBirth : 25thJun 1998
Gender :Male
Maritalstatus : Unmarried
LanguageKnown : English & Hindi

DECLARATION:

I do hereby declare that the statements made above are true and correct to the best of my knowledge
and belief.

Place Kirtti Shankar Mohapatra


Date: Signature
…………………………………

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