Zip
Instantaneous Hot Water
Electronically controlled instantaneous water heater
MCX: 27300, 27400 and 27600 models
Installation instructions
These appliances deliver water not exceeding 50 °C in accordance with AS3498
Contents
1. Safety instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2. Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3. Technical data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
4. Description of the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
5. Typical installations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
6. Environment and recycling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
7. Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installation site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installing the appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Removing the appliance from the wall bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Purging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
8. Electrical connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
9. Commissioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
10. Flow adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Removing the cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Replacing the cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Decreasing the flow rate:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Increasing the flow rate:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
11. Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Venting after maintenance work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Instructions for Installer - MCX - 801053 - January 2020 v1.20 Art.no: 9120-15037
12. Troubleshooting and service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2
1. Safety instructions
Please read these instructions carefully before installing or using the appliance!
Keep the instructions handy with the appliance for future use!
Installation, initial operation and maintenance of this appliance must only be con-
ducted by an authorised professional, who will then be responsible for adherence to
applicable standards and installation regulations. We assume no liability for any dam-
ages caused by failure to observe these instructions.
• Do not use the appliance until it has been correctly installed and unless it is
in perfect working order.
• Do not remove the front cover under any circumstances before switching off
the mains electrical supply to the unit.
• Never make technical modifications, either to the appliance itself or the
electrical leads and water pipes.
• The appliance must be earthed at all times.
• Pay attention to the fact that water temperatures in excess of approx. 43 °C
are perceived as hot, especially by children, and may cause a feeling of
burning. Please note that the fittings and taps may be very hot when the
appliance has been in use for some time.
• The appliance is only suitable for domestic use and similar applications
inside closed rooms, and must only be used to heat incoming water from
the mains supply.
• The appliance must never be exposed to frost.
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• The values stated on the rating plate must be observed.
• In case of malfunction, disconnect the fuses immediately. In case of leaks,
cut off the mains water supply instantly. Repairs must only be carried out by
the customer service department or an authorised professional.
• This appliance can be used by children aged 3 years and above and persons
with reduced physical, sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or instruction concern-
ing use of the appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user maintenance
shall not be performed by children without supervision.
• If the appliance is factory equipped with a power supply cable, it must be
replaced with an original spare cable from the manufacturer in case of dam-
3
1. Safety instructions
age by an authorised technician in order to avoid any hazards.
• For appliances with direct connection, an all-pole disconnecting device
with a contact opening width of ≥ 3 mm per phase must be provided at the
installation end, according to Australian wiring rules AS/NZ3000.
• The wall bracket must be secured with the supplied screws and dowels. The
appliance must be secured to the wall bracket. The appliance may only be
operated if it has been properly mounted on the wall bracket.
• The prescribed nominal pressure stated on the rating plate may not be
exceeded at any time.
• The required water resistance may not fall below the value stated on the
rating plate at any time.
• This appliance is not suitable for hot water supply to showers.
To observe additionally for pressureless installation:
• The water outlet behind the devices must not be blocked, and the water
flow must not be restricted.
• The water outlet facilities, such as jet control and other outlet unit, must be
decalcified regularly. Deposits must be removed in regular intervals.
Instructions for Installer - MCX - 801053 - January 2020 v1.20 Art.no: 9120-15037
• Only the fittings recommended by the manufacturer may be used.
4
2. Overview
When ordering spare parts, please always specify the appliance model and serial number.
Instructions for Installer - MCX - 801053 - January 2020 v1.20 Art.no: 9120-15037
Pos. Part.-No. Description Pos. Part.-No. Description
1 MCX cover with control panel 6 93184 MCX complete fixing set (wall bracket with
2 99403 MCX heating cartridge 3.5 kW /230V screws and dowels)
99404 MCX heating cartridge 4.4 kW /230V 7 99407 Temperature sensor (polarity protection)
99405 MCX heating cartridge 5.7 kW /230V
3 MCX Safety temperature limiter (STB) with not shown:
modification instructions, contact fitting, MCX 3 mains cable with earthed plug, cable
seals etc. seal and strain relief
• 2-pole MCX 4 mains cable (without plug), cable seal
• 1-pole and strain relief
4 99406 MCX Filter MCX 6 mains cable (without plug), cable seal
5 MCX water connector-set with two water and strain relief
connectors and seals (mounted and greased) MCX set of small spare parts (seals, nozzle
fastening safety earthing terminal and filter for cable entry, terminal, installation grease,
screws, wheel nut & discs)
99430 Aerator / flow restrictor
Parts in Bold Type are available as Spare Parts. Other parts are available on request
5
3. Technical data
Model MCX 3 MCX 4 MCX 6
Part no. 27300 27400 27600
Energy efficiency class A *)
Capacity Liter 0.2
Nominal pressure MPa (bar) 1 (10)
Connecting type pressure resistant / pressureless
Heating system Bare wire heating system IES®
Required water resistance
≥ 1100 ≥ 800 ≥ 800
at 15 °C in Ω cm
Electric supply 1~ / N / PE 220 – 240 V AC
Nominal power rating 3,5 kW 4,4 kW 5,7 kW
Nominal current 15 A 19 A 25 A
Temperature choice 35 °C – 38 °C – 45 °C
Factory temperature setting 38 °C
Maximum inlet temperature 70 °C
Factory flow setting at 3 bar 2,0 l/min 2,5 l/min 3,3 l/min
Maximum temperature 2,0 l/min 25 K 31 K 41 K
increase at rated power and 2,5 l/min 20 K 25 K 33 K
a flow rate of… 3,0 l/min 17 K 21 K 27 K
1)
3,5 l/min 14 K 18 K 23 K
4,0 l/min 12 K 16 K 20 K
Required l/min to switch on l/min 1,2 1,5 1,5
Required l/min to switch off l/min 1,0 1,3 1,3
Min. required cable size 2) see note 2)
Weight filled with water ca. 1.5 kg
Dimensions (H × W × D) 13.5 × 18.6 × 8.7 cm
Protection class acc. to VDE 1
Type of protection according to VDE IP 25
*) The declaration complies with the EU regulation No 812/2013
1) Temperature rise (Kelvin) + cold-water temperature = maximum hot-water temperature (°C) ≤ 70 °C
2) The cross sectional area of the connection cable must be in accordance with the power rating of the appliance and the specific requirements of AS/NZS 3000. The
cable size must not exceed 4 mm2
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4. Description of the appliance
The Zip instantaneous water heaters are compact electronically controlled water heaters. It is intended to provide economical heat-
ing of water for a wash basin when installed together with a sanitary water fitting. When the hot-water tap is opened, the heater
switches itself on automatically when the minimum water flow rate is exceeded and heats the water as it passes through the appli-
ance.
There are 3 available temperature settings, 35 °C, 38 °C and 45 °C.
For best performance, always fit the special flow controller included with the appliance. This controller is inserted into the outler at
the end of the tap and fits into any standard sleeve size M 22/24.
The maximum possible outlet temperature is determined by the temperature of the incoming water, the rate of flow and the heating
power of the appliance.
This appliance delivers water not exceeding 50 °C in accordance with AS3498.
6
5. Typical installations
Unvented installation (closed
outlet) with tap for pressurised
appliances
Fit flow controller:
MCX 3/4: CSP 3
MCX 6/7: CSP 6
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Electrical connection with
mains power cable (shorten
if necessary)
Angle valve G ⅜"
Top edge of wash basin approx. 850
Axis wall bracket approx. 520
Cable entry approx. 553
Angle valve approx. 550
Dimensions in mm
7
6. Environment and recycling
Your product was manufactured from high-quality, reusable materials and compo-
nents. Please respect in case of discarding that electrical devices should be disposed of
separately from household waste at the end of their service life. Therefore, please take
this device to a municipal collection point that accepts electronic scrap. Disposing it
correctly will support environmental protection and will prevent any potential negative
effects on human beings and the environment that could arise from inappropriate han-
dling of these devices at the end of their service life. Please contact your local authority
for further details of your nearest designated collection point or recycling site.
Business customers: If you wish to discard equipment, please contact your dealer or
supplier for further information.
7. Installation
The following regulations must be observed:
• Installation must comply with all statutory regulations, as well as those of the
local electricity and water supply companies.
• The rating plate and technical specifications
• Only intact and appropriate tools must be used
• Installation must comply with all statutory regulations, AS/NZS 3000, AS/NZS
3500, as well as those of the local electricity and water supply companies
• These instructions must be read and fully understood before commencing the
installation. If in doubt, or in need of further guidance please ring Zip
on 1800 638 633
Installation site
• Appliance must only be installed in frost-free rooms. Never expose appliance to
frost.
• The Appliance must be wall mounted and has to be installed with water connection
Instructions for Installer - MCX - 801053 - January 2020 v1.20 Art.no: 9120-15037
up.
• The appliance complies with protection type IP25.
• To avoid thermal losses and dead legs, the distance between the instantane-
ous water heater and the furthest outlet should be kept as short as possible
(<6 meters). In addition all hot water pipe work should be insulated in accordance
with AS/NZS 3500.
• For maintenance work, a shut-off valve should be installed in the supplyline. The
appliance must be accessible for maintenance work.
• The minimum requirements for the required water resistance must be complied
with. The specific resistance can be asked for with your water distribution company.
• These appliances delivers water not exceeding 50 °C in accordance with AS3498.
• For safe operation of this instantaneous water heater, a non return valve is not
required. If, nevertheless, a non return valve has to be installed, it may only be
placed in the hot water outlet line behind the instantaneous water heater.
• The water pipes must not exert any mechanical force on the water connections of
the instantaneous water heater during installation and operation. If this cannot be
guaranteed due to the installation conditions, we recommend the use of flexible
connections.
8
7. Installation
Installing the appliance
• Install the appliance with the water connectors vertically upwards for direct connec-
tion to the sanitary tap.
• Secure the wall bracket to the wall with screws and suitable wall plugs (fig. 1).
• Place the appliance on the wall bracket and snap it into position (fig. 2). The appli-
ance may only be operated, if it has been placed properly into the wall bracket!
• Tap connection (fig. 3): Cold water inlet (blue) and hot water outlet (red) are marked
on the rating plate (under the rating plate cover).
• Connect the appropriate pipe or hose of the sanitary tap with the red-marked hot
water outlet. Avoid exerting any kind of mechanical pressure on the appliance, e.g.
by water pipes etc.
• After installation, carefully check all connections for leaks and rectify as necessary.
• In order to obtain an optimum water jet at low flow rates, always insert the
enclosed flow controller into the sleeve of the tap outlet. This insert fits com-
mercially available sleeves with an M 22 or M 24 thread.
Fig. 1 Fig. 2
Fig. 3 Instructions for Installer - MCX - 801053 - January 2020 v1.20 Art.no: 9120-15037
a. Seal
a b. Strainer
b c. Cold water-connection
a (inlet)
c d. Hot water-connection
(outlet)
e d
e. Rating plate cover
9
7. Installation
Removing the appliance from the wall bracket
Put the wide screwdriver tip into the interlock between the water connections until it
stops, then press slightly upwards (1), tilt the appliance forward by max. 15° (2) and
remove it upwards (3).
Purging
To prevent damage to the appliance, the instantaneous water heater must be
purged of air before using it for the first time.
Before connecting the electrical supply, open and close the hot water tap until the
water runs smoothly and no more air emerges.
Each time it is emptied (for example after work on the plumbing system or following
Instructions for Installer - MCX - 801053 - January 2020 v1.20 Art.no: 9120-15037
repair work on the appliance), the instantaneous water heater must be purged before
it is used again.
1. Switch off the power supply to the instantaneous water heater.
2. To purge the instantaneous water heater, open the hot water tap and wait until the
water emerges free of air bubbles.
3. Switch the power supply back on again.
10
8. Electrical connection
Only by a specialist!
Fill the appliance completely with water by repeatedly opening and closing the
hot-water tap before connecting to electrical power. The heating element may be
damaged if this is not done!
• Check that the power supply is switched off prior to electrical connection.
• The power cable needs to be changed by the customer service department or an
authorized electrician in case of defect, to avoid any danger.
• The appliance must be permanently connected to the electrical supply through an
isolation switch as per AS/NZS 3000.
• The earth conductor must be connected.
• In accordance with IEC, a circuit breaker with a contact opening gap of at least 3 mm
for each pole must be provided on the mains side of the connecting box.
• The wiring cross-section must be well adapted to the corresponding power rating.
• To protect the appliance, a fuse element must be fitted with a tripping current com-
mensurate with the nominal current of the appliance.
Fig. 5
Circuit diagram
(220..240 V~) MCX 3..6 1. Electronic regulator
2. Heating element
1 3. Safety thermal cut-out
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WARNING! Check that the power supply is switched off prior to
electrical connection!
9. Commissioning
1. Now close the circuit breaker to connect the electrical supply. After a short power-up
delay, the water heats up.
2. Check everything is working as it should and the water temperature is achieving the
desired temperature. If not follow the guide as follows to correct the temperature.
11
10. Flow adjustment
Removing the cover
The rating plate and the hood screw are located under this cover.
1. Push the cover at the corrugation towards the wall bracket.
2. Press the cover down at the rear corners until the front edge lifts.
3. Remove the cover by pulling forward.
1 2 3
Rating plate cover
On the inner part of the cover, Gerät an Schutzleiter
anschließen!
MCX 3 1500-15003
012345-012345
Appliance must be earthed!
you can find the name of the
application type (1), as well as CLAGE GmbH
21337
Lueneburg
the serial number (2) and the GERMANY
MADE IN
article number (3). GERMANY
Replacing the cover
1. Push the cover flat towards the wall bracket under the edges of the water connec-
tions.
2. Press down the front edge of the cover and push it forward again at the rear edge
until it fits.
May only be carried out by a specialist.
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Remove the cover (see Fig. 10), undo the hood screw underneath and remove the
hood.
Decreasing the flow rate:
Turn the adjusting screw clockwise to decrease the flow rate, thus making a higher
outlet temperature possible.
Increasing the flow rate:
Turn the adjusting screw counter-clockwise to increase the flow rate, thus reducing
the possible outlet temperature.
Temperature
Direction Flow
increase
– +
+ –
12
11. Maintenance
• The appliance and the fittings should only be cleaned with a damp cloth. Do not use
abrasive or chlorine-based cleaning agents or solvents.
• Keep the control panel area dry!
• Clean the flow controller or the hand-shower regularly and replace as necessary.
• Dirt and scale deposited in the pipes and heater will affect the function of the
heater. Typical indications include reduced rate of flow or noisy flow. In such cases,
have the heater inspected by a technician and, if necessary, have the filter in the
cold-water inlet cleaned.
Venting after maintenance work
This appliance must be vented before using it for the first time. Each time the appli-
ance is emptied (e.g. after work on the plumbing system, if there is a risk of frost or fol-
lowing repair work), the appliance must be re-vented before it is used again.
1. Disconnect the instantaneous water heater from the power supply.
2. Unscrew the flow controller on the outlet fitting and open the cold water tap valve
to rinse out the water pipe and avoid contaminating the appliance or the flow con-
troller.
3. Open and close the hot water tap until no more air emerges from the tap and all air
has been eliminated from the water heater.
4. Only then re-connect the power supply again to the instantaneous water heater and
screw the flow controller back in.
5. The appliance activates the heater after approx. 10 seconds of continuous water
flow.
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13
12. Troubleshooting and service
This instantaneous water heater was manufactured conscientiously and checked sev-
eral times before delivery. First attempt to switch the house fuses off and on again in
order to reset the electronics. Next, try to remedy the problem with reference to the
following table. In doing so, you will avoid unnecessary expense of customer service
assistance.
Repairs must only be carried out by Fault Cause Action
authorised professionals. Open the main water valve and the
No water flows Water supply is turned off
If a fault in your appliance cannot be shut-off valve
rectified with the aid of this table, The flow controller is not
please contact the service organisa- Fit the special flow controller
fitted
tion of your importer or the Central
Customer Service Department. Please Check the water flow pressure or
Water flows Water pressure is not suf-
have the details of the typeplate at let check the water flow adjust-
more slowly than ficient
hand. ment by an authorized technician
expected
Remove any dirt from the filter,
Dirt in the pipes valves and taps / check the techni-
cal data
Remove any dirt / increase the flow
The heater switch- Water pressure is varying,
water pressure, close other taps,
es itself on and off flow rate is too low
open the shut-off valve further
Let adjust the water flow by an
Water pressure is not suf- authorized technician, open the
Water remains ficient shut-off valve, fit the special flow
cold controller, check water pressure
Remove dirt from the inlet and
Dirt
outlet
Supply voltage varies Check the supply voltage
Hot water tem-
perature varies Water connections mixed
Check installation
up
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Hot water tempe
Flow rate is too high or Adjust the flow either at the tap,
rature too low and
inlet temperature is too the valve or have the flow adjusted
one LED flashes
low by a authorized technician
slowly
Defective temperature Replace temperature sensor
One LED flashes sensor (authorized technician)
rapidly and water
remains cold Defective heating ele- Replace heating element (author-
ment ized technician)
Reposition control panel connector
All LEDs flash (authorized technician)
Defective control panel
rapidly and water
cable Replace control panel (authorized
gets warm
technician)
All LEDs flash
rapidly and water Defective power unit Contact Zip customer service
remains cold
LED turns off
shortly after key- Keylock is active Deactivate keylock (see page 8)
press
14
12. Troubleshooting and service
Touch key was not Don‘t touch the touch key for
touched in centre approx. 3 seconds (until LED lights
LED flashes after
up normally); for proper handling,
keypress Touch key calibration touch the touch key right in the
active centre
Check LED by touching the
touchkey.
No LED lights LED Standby active
If still no LED lights up, check the
fuses!
If the connection cable is damaged, it must be replaced with an original spare cable
from the manufacturer by an authorised technician in order to avoid any hazards.
If you cannot rectify the fault with the aid of the troubleshooting table, please contact
customer service.
Instructions for Installer - MCX - 801053 - January 2020 v1.20 Art.no: 9120-15037
15
Head Office As Zip’s policy is one of continuous
product improvement, changes to
Zip Water (Aust) Pty. Ltd specifications may be made without
ABN: 46 000 578 727 prior notice. Images in this booklet
67-77 Allingham Street have been modified and may not be
Condell Park NSW 2200
true representations of the finished
Postal: Locked Bag 80
Bankstown 1885 Australia goods.
Website: www.zipwater.com
Telephone: (02) 9796 3100
Free Call: 1 800 638 633
Instructions for Installer - MCX - 801053 - January 2020 v1.20 Art.no: 9120-15037
