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CDC Claim - Process 1

This document introduces a new Claim by Direct Click (CDC) option on Bajaj Allianz's Health E-card Portal that allows customers to register medical insurance claims online. The purpose is to provide a faster and more transparent claims processing experience. Key benefits include increased portal utilization, auto-registration of claims, ease of processing for group customers, quick virtual processing, cost savings from reduced document submission times, and ability to track claims status online. The CDC option guides customers through selecting policy and patient details, the hospital, filling out forms, uploading documents, and allows claims under 20,000 rupees to be settled directly online.

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Gokul Krish
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0% found this document useful (0 votes)
87 views14 pages

CDC Claim - Process 1

This document introduces a new Claim by Direct Click (CDC) option on Bajaj Allianz's Health E-card Portal that allows customers to register medical insurance claims online. The purpose is to provide a faster and more transparent claims processing experience. Key benefits include increased portal utilization, auto-registration of claims, ease of processing for group customers, quick virtual processing, cost savings from reduced document submission times, and ability to track claims status online. The CDC option guides customers through selecting policy and patient details, the hospital, filling out forms, uploading documents, and allows claims under 20,000 rupees to be settled directly online.

Uploaded by

Gokul Krish
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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BRIEF INTRODUCTION

E ha ed E- ard Portal for Group Medi lai Custo ers ith pro isio to register their lai s
with CDC (Claim By Direct Click) option.

We are pleased to introduce CDC – (Claim by Direct Click) option on web platform via Health E-card Portal.

PURPOSE

We at Bajaj Allianz Always Strive to add innovations in our process to provide Best
of the service to our valued customers.
Purpose of this initiative to bring complete transparency and faster claim
processing and settlement experience for our customers.
BENEFIT AND FEATURES

 I rease i utilizatio rate of Health E- ard portal & CDC fu tio


 Option for auto registration of claims
 Ease of processing for Group Mediclaim customers
 Virtually and Quick Claim processing
 Cost saver in terms of courier charges
 Helping to reduce overall documents submission TAT
 Up to 0k lai a ou t gets settled dire tly o portal Need to rite o all ills Clai ed ith Bajaj
Allianz Ge eral I sura e Co Ltd i old letters efore li ki g pi tures ,
 Track your claim status
CDC – Health Clai y Dire t Cli k is availa le i our BAGIC o E- ard Module .

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Step 1. Login in to E-card Portal Step 2. Click to CDC – Claim By
http://general.bajajallianz.com/BagicNxt/He direct click
alth_Ecard/hlth_cardlogin.jsp
Step . Register Your lai , li k o Register lai Ta
Step 4. Select Policy number
4-A). Select Member details

First user have to select Member details to register your claim


4-B). Select Hospital

Post selectio of patie t’s a e, custo er eeds to search a d select hospital’s


name from the given list where the hospitalization was happened.

Enter State Name >> Select City Name >> Select Hospital
4-C). Fill member necessary details

Once hospital is selected through given list, insured would be guided to page
wherein he will have to punch-in additional information e-mail ID, phone
number, date of admission, date of discharge, etc.

Below would be the confirmatory page, wherein customer will go through the
terms and conditions and agree for the same.
4-D). Claim Number:

Post clicks on Proceed and Accepting Terms & Conditions, Claim gets registered
instantly and Claim Number gets available on screen

Claim reference number will get generated.


As next step, insured needs upload all claim related documents.
After uploading of documents, claim will be lined up in health claim processing module for further
processing.
4-E). Important Points to be noted before uploading documents:

Claim settlement through scan copies upto INR 20,000:

If claim amount is upto INR 20,000 then customer needs to write in bold letters
on all bills Clai ed with Bajaj Allia z Ge eral I sura ce Co Ltd.
5). Track Your Claim

After registration of claim, customer can be track the status of their claim for
further correspondence.

For deficient documentation customer can


Upload/Download the documents itself.

Main screen of CDC >> My Claims

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