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Reading PART 7

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632 views21 pages

Reading PART 7

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aiperfume2022.09
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> SIE) pt4o-164 PART 7 Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, ‘e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet. Questions 147-148 refer to the following information. Greengage Conference Center Located just 40 minutes from the Charlotte Airport, Greengage Conference Center is the perfect place to hold your next corporate event. Sit ng er -elling hills and woodlands, our center provides a privat, serene retreat. We offer conference facilities and meeting rooms that are equipped with everything you need for multimedia presentations. We also offer a fully equipped business center with a complete suite of office productivity software, complimentary wireless Internet access, two restaurants, and a banquet hall. Call 704-555-0175 tw speak to our professional event associates, who are prepared to help you with every phase of event planning. | 4147. Whats indicated about Greengage 148. What is NOT mentioned as being avaitable Conference Center? at Greengage Conference Center? (A) Ithas recently been renovated. (A) Free Internet access (B) Presentation software @tt ar mainly by a (C) Dining facilities (©) Iofters shuttle service tothe airport. G0.0N TO THE NEXT PAGE — 245 Questions 149-150 refer to the following e-mail nrnes@ wovldtorecom = TEPPER | ee | "Your order #3456 Severe weather conditions have caused substantial disruptions to air traffic in and out of many airports in the Midwest, where the World Store™ sorting facilities are located. As a result, approximately 24 to 48 hours. World Store™ is committed to providing the highest level of service possible. For the latest package status information, please go to “My Account” on Worldstore.com, ‘where you will be able to track your package. ‘Thank you for your patience and understanding as we work through this situation. Yours, ‘Michael Burnes President Worldstore.com 149. Whats the purpose of the e-mail? 150. What does Mr. Burnes suggest Mr. Pitts do? (A) To postpone travel plans (A) Respond to the e-mail for free shipping (8) To introduce a company Web site (B) Contact the carrier service immediately (C) To request the latest fight {D) Call a company representative delays 246 SECTION 4 Questions 151-152 refer to the following memo. Memo To: All employees, From: — Marsha Gray, Business Manager Date: October 5 Subject: copy machines A copying machine has been placed next to the staff Tounge. You may use it to copy tour brochures, ticket information, custot confirmations. You can find extra paper in the supply not allow customers to use the machine. If you have to make more than 25 photocopies, please ‘use the high-speed copier located on the second floor. In any case, you should make your own copies and not f ask the administrative assistants to do it. Should a | copy machine require repair or maintenance, please | | (5551664 ex extension 470) and she will notify the manufacturer. Ez 151. What kind of company does Marsha Gray 182. Who chould employees notify if one of the a most likely work for? copiers needs service? aq (A) A computer company (A) The copier manufacturer (B) A copy machine manufacturer ®) basen inistrative assistant CPptetepoey ‘agency (0) Marsha Gray (G0 ON TO THE NEXT PAGE 247 Questions 153-155 refer to the following e-mail E-Mal Wessage To: Sim, Mimi; Jackson, Daniel; Bandar, Mat; Yahya, Tiara; Komdar, Mariam Sent: Friday, November 28 1:16 PM. From: Tarig, Laila {mailto:|tariq@holistics.com] | Subject: Status reports due Iz) Greetings, all: ;. Ineed to finish compiling my report to it off on Wednesday, December 3. management and s ile this report is primarily for projects that are in progress, we would also like reports on projects that are still in their planning phases. Your reports do not have to be long; if nothing has happened, a simple “nothing to report” will suffice. Remember that your reports tell management who is doing what here at Holisties. Thope to hear from you all soon. Laila Ci ef 153. What is the purpose of the e-mail? 155. What can be inferred from the e-mail? (A) To notify staff of anew (A) There is no fixed format for the report. ‘ eee a (C) To give employees feedback on work (C) The deadiine for the report was they have submitted extended. (D) To suggest revisions to a document (D) Reports must be submitted by e-mail. 154. What should be included in each report? (A) The budget of all completed projects (8) Ideas for improving the reporting process jnformation nt projects. 248 SECTION Questions 156-158 refer to the following form. Enrollment Form Name: Smith, Fr Department: Marketing ID Number: 954-53-0211 Phone No.: 4122-555-1029 Name of the Bank: Prowire Bank Bank Account Number: 59482019 Thereby authorize and request Central Equipment, Inc., until this authorization is revoked, to transfer the full amount of my wages, af jorized optional deductions, to the designated financial institution for deposit i In the event there is an error made in my wages that results in an overpayment, the following procedure will be taken: + If possible, The Electronic Funds Transfer (EFT) will be canceled and the payment will be given directly to me in the form of a check. + If the EFT process is already completed, Payroll Services will notify me and request return, of the funds within five business days of notification, . Mele the excessive funds Volunariy, funds wil be deducted in full from my next NOTE: If overpaid funds are not returned voluntarily, EFT service will be permanently canceled. Thave read and agree to the terms and conditions stated in this enrollment form. Employee Signature: Fran Smith Date: November 7 ‘Send the completed form via interoffice mail to Human Resources—Payroll Administrative Center, Room 43B 156. Whats the purpose ofthe form? 4188. According to the form, what might happen if (A) To finalize an employment contract the employee is overpaid?, (8) Tocorrect a payment error (©) To authorize automatic deposit of wages ‘employee's next payment. (0) To calculate changes in employee (8) The employee may be required to return salaries the check to the payroll office. (©) The money may be transferred to a 187. In what department does Fran Smith work? special account. (0) The employee may be asked to fill out an (8) Payroll overpayment form (©) Accounting (0) Personnel 60.0N 70 THE NEXT PAGE 249 ‘Questions 159-160 refer to the following text message chain. ( Paula Malone January 23, 853 a Gan you do mea avr? fm scheduled to teach my xercae Clase athe gym at 80, andm going fo be te. The an Timon ada mechanealpoblmandef te tation about {Smhutes boing sched. 7 Martin Bilecki January 23, 8:54 At. ‘Thats too bad. How can help? is E Paula Malone January 23, 8:55 a. ‘Would you either cancel the class or let the students know { that ri'be there about 2:15? Martin Bilecki vanuary 23, 8:57 a1 Most of your students are already here, so | hate to cancel Suki fs also working today and is here early. ie see yesh That works out perfectly. Thanks. 159. What does Mr. Bilecki indicate he willdo? 160. At8:58 Aw., what does Ms. Malone most (A) Arrive late to the gym likely mean when she writes, “That works out (8) Teach a class perfectly”? (©) Cancel a class SRSA / (D) Change the instructors’ schedules (6) She likes exerci morning. (C) She Is excited about her new job. (0) She is happy that she has the day off. 250 SECTION 4 ‘Questions 161-164 refer tothe following article. 5 June, Weybridge—Chefs Roberto Bianchi and Antoniv Conti have been preparing Italian cuisine for Londoners for the past ten years. — [1] — Pomodoro, a bistro on Floortham Street in Weybridge, opened on 17 May to strong revies restaurant occupies a beautiful two-story brick building with a contemporary interior décor. — (2] —. Open from 11:00 A.M. to 10:00 Pa, Pomodoro offers menu selections that fuse traditional Italian and British dishes. Mr. Bianchi comments, “Antonio and I are greatly influenced by British cuisine and London culture, We want to incorporate that into the dishes we serve in our restaurants.” This successful pair own three restaurants in the West End of London, Mr. Bianchi, who grew up:near Capri, Italy, cites his 161. What did Mr. Mulgrew most likely provide to Mr. Bianchi and Mr. Conti? (A) Alist of properties (C) Decorating services (D) Menu ideas 162. What is suadested about Mr. Conti? (A) He lives in Weybridge (@) He attended culinary school with Mr. Bianchi (C) He was raised in Italy (0) He took courses in British cooking, 463. Why was Weybridge chosen as a site for the restaurant? (A) Itis inexpensive to operate a business there. (ro (©) Itis a heavily populated area. (0) Itis a very scenic seaside location. “He carefully prepared dinner every night using old family recipes.” After studying Italian cooking formally for two years and attending numerous workshops, Mr. Bianchi, together with his childhood neighbor Antonio Conti, came to London and opened Bella Ristorante. — [3] —. The duo have been successful restaurateurs ever since. Conti explains, “We are trying to make our food accessible to those who don’t live in the city so that they can enjoy it, Pomodoro takes reservations, but they should be made well in advance. 164. In which of the positions marked [1], [2] [9]. and [4] does the following sentence best belong? “Now they have opened their first restaurant ‘outside the city.” “OR © 13) (0) (4) (G0.0N TO THE NEXT PAGE >, 251 zusarwnioy Questions 165-167 refer to the following notice. Atherton Township Division of Public Recreation Atherton Municipal Building Please refamiliarize yourselves with the laws and regulations of Atherton Township. * General pool safety and conduct rules must be posted in an area clearly visible to all pool patrons. * Gate must be locked and secured whenever lifeguard staff are not on duty. * Pools must maintain appropriate chlorine levels at all times «© ensure the health of guests. * Patio and grass areas surrounding pools must be inspected once every hour and kept free of debr es ‘Any questions or concerns with regard to these regulations may be directed to: Len Shrove, Division of Public Safety, Atherton Municipal Building, 38 Woodbridge Drive, Atherton, ON L4W 182. 465. What isthe purpose of this notice? (A) To advertise a recreational facility low (©) To announce job openings for lifeguards (O) To instruct guests about swimming pool use 166. For whom is this notice most likely intended? (A) Len Shrove reation managers juests at a swimming pool 252 SECTION 4 167. What are lifeguards expected to have available while on duty? (B) The address of the municipal building (C) Alist of local health care centers (0) Akey to the swimming pool gate Questions 168-171 refer to the following article. Valuables Found on Beach September 20—A gold ring valued at $1,200 ‘was found during storm cleanup at Avondale Beach on Saturday morning. This was only one of many objects retrieved from the sand over the weekend by the crews combed the jurday an Sunday to remove debris washed up by ‘Thursday night’s storm. "Crew member Liam O’Donnell who has we every storm cleanup for the last five years, said, “You wouldn't believe some of the things we find. Last year I pulled a vacuum cleaner out of the sand. But it’s really common to find things like umbrellas, jewelry, coins, and even bicycles. —[2]—. These are things that beachgoers often forget or lose at the beach. When there’s a storm, they all come to the surface, and we find them.” —[3]— —il—. anyone who has lost an item can look for it at the community center. Any valuables that are not claimed are sold at the annual community auction, which benefits the city library and parks. 168. Whats the purpose of the article? 170. What is stated about Avondale Beach? (A) To report the weather (A) Itrents umbrellas to beachgoers. (B) Ithas a network of biking trails. Cuostetemery” : (C) Itwas closed for 90 days. (D) To announce an annual auction 469, Watis suggested about Mr. ODonnet? 471. inwhich ofthe postons marked [1 2 [8 ‘EA ane] does te folowing sentence best (8) He owns a gold ring. belong? (C) He was hired last month. “They are kept here for up to 90 days.” (D) He lost an item at the beach. @) (1 ©) 2) © (60.0 TO THE NEXT PAGE 253 Questions 172-175 refer to the folowing online chat discussion FA wocarFadist3 em] Guess what? Zip Strings contacted us to do some promotional work for them. Before | accept, Id like to hear your thoughts. Lin Zan [3°13 em) Zip Strings? ts’ that the company that makes those athletic shoes that use zippers instead of strings? FA Woaar Fadi [3:14 -m] Yes, but they're better known for their advanced technology. The shoes transmit statistics like heart rate and running speed to an athlete's smartphone. Do you think we can we market them? Lin Zan [3:14 em] Well, | only know about them because Monika has a pair. What do you say, Monika? ‘Monika Slava [3:16 Px) We should take the account. FY Wocer Fadi 9:17 rm] Then let's doit. fl ike to give Zip Strings @ rough outline of our marketing strategy when | call them back. Any ideas? ‘Monika Slava (3:19 pm] We could hire some ru ae in sie team at Northern jelds University to do a ing the sI ‘Then we can transmit the statistics the shoes generate to a big screen for the audience to watch in real time, Lin Zan [3:20 exe) Can Zip Strings give us a few sample pairs? We could give them away as prizes after the race. FAY wager Fadi 3:21 ru] Great idea. Il ask them about that. For now, Monika, get in touch withthe university track team and see if you can find Monika Slava [3:22 ex] I'm on it. | 254 SECTION4 172. Atwhat kind of company do the writers most likely work? (A) A sportswear compat ee fashi mune ine (0) A fitness center 173. What is mentioned about Zip Strings shoes? (A) They are made from natural materials. (8) They are mostly sold online. {(C) They are inexpensive. 1174, What is suggested about Northern Fields University? (©) An pr there. (C) Mr. Zan graduated from its local campus. (0) Many of its students own Zip Strings shoes. 175. At 3:22 p.,, what does Ms. Slava mean when she writes, “m on it"? (A) She has already finished a task. ‘She is looking at (0) She is part of a team. (GO.0N TO THE NEXT PAGE 255 tees zusuwniov Questions 176-180 refer to the following letter and information from a Web page. Front Force Designs 10 Townsend Lane Dublin 2 29 May Dear Business Owner, For ten years mny, Front Force Designs, has displ decoration fe O'Leary Shoes, Trumont Clothiers, and Gallagher's Department Store. Front Force Designs is a full-service design studio dedicated to giving local shops a competitive edge with original, eye-catching displays. I offer r rates and professional, personalized service. but am involved in every aspect of each project, from concept to completion. what our customers ate saying, vi Web si rontforcedesigns.te- If you would like to schedule a free consultation, I can be reached at +353 1 555 0188. Sincerely, Enbha Madigan “With all the pedestrian traffic on Squire Street, my shop, Fairest Isle Gifts, must have beautiful wit is When I saw what the team from Front Force Designs I knew I had to hire Ms. Madigan and her staff. They have created my window decorations for five years now, and I have also hired them to create displays inside the store. I can't tell you how pleased I am with their artistry; their work is better than any other design firm I used previously.” — Marty Donohue, Owner, Fairest Isle Gifts 256 SECTION recruit new clients To list the costs of a service (D) To offer a discount to a customer 177. Who is Ms. Madigan? (A) A store manager (8) AWeb-site designer (©) A musician 178. In the letter, the word “edge" in paragraph 1, line 5, is closest in meaning to border (©) force (0) quality 4179, Whats indicated about Front Force Designs? (A) itis anew company, (8) It is owned by three people. (O) } does work for retail stores 180. What is implied about Fairest Isle Gifts? (A) Itis closed due to construction on Squire Street. (8) It received a good review from customers. (C) Ithas been in business for ten years. {D) Itis located in Dublin. (60.0 TO THE NEXT PAGE 257 +185 refer to the following guide and e-mail User's Guine For PREMIUM PRODUCTS Home Kitchen Refrigerator Models #770-850 You can solve many common refrigerator problems easily, saving yourself the cost of a possible ‘service call. Try the suggestions below to see if you can solve the problem yourself before calling to have the unit serviced by a repair technician. Problem Check Refrigerator does not un _| + What is the temperature cor _and the ight does not work ‘Is the power source working? To check, plug another appliance into the same electrical outlet. al + Have you allowed enough time for the refrigerator to get cold? ‘You should leave the unit on high for two to three hours empty and then turn down to medium before putting food inside. +s the door closing tightly? r to leakage. Fetrigerator is making «1s the refrigerator on a level surface? unusual sounds ‘With most models, you can adjust one or more of the feet to make the unit level. This will stop sounds made by unit vibration. + Are there any objects stored behind the refrigerator? Check thal there are hres inches of space behind and above the refrigerator to stop noises caused by the unit touching the wall. robertdiaz@publicmailmessage.com Defective refrigerator ~ — Dear Premium Products: I recently purchased one of 1 #822), but I have not been able to get it to work properi : ‘or example, I put in a carton of milk, but after an hour it was not much colder than the room air temperature. Thave made sure that the unit is plugged in properly. I have also moved the refrigerator to 9 new location and defrosted it. In addition, 've checked the door seals does not seem a the refrigerator is defective. I he refrigerator is still covered by the warranty, and so any defects Should be addressed by the manufacturer Sincerely, Robert Diaz 258 SECTION 181. For whom is the guide intended? (8) A repair technician (©) An inspector in a manufacturing plant (D) Asales representative in a department store 182. According to the guide, what is one of the refrigerators features? (A) Itdoes not require cleaning (®) It comes with a lifetime warranty (©) Itcan be programmed to turn off automatically. ates than one levees 183. In the e-mail, the phrase “covered by" in Paragraph 2, line 4 is closest in meaning to (A) invested for (®) purchased from (©) concealed with | Oiekecin 184. What has Mr. Diaz done that the guide suggests for his problem? (A) Made sure the refrigerator is plugged in [== nati (C) Defrosted the inside of the refrigerator (0) Moved the reftigerator toa different lecation 185. What does Mr. Diaz ask Premium Products todo? (A) Send a full refund for the purchase (8) Schedule an appointment with a service technician (0) Deliver an additional product manual 60.0 TO THE NEXT PAGE eS 259 Questions 186-190 refer to the following article, advertisement, and e-mail, Skin Product Shows Promise “immediate beneis of he cream. Participants felt relicf after a single T37OWiOBE—Ricoeur Pharmaceuticals, a Pareipants, Fk eict afer Ilinational corporation with offices in *PPlication.” Dr. Heung Soo Choi, a senior multinat Po S IM researcher for Ricoeur, added that the safety Canada, France, and South Korea, said f the dicati " i d today that its experimental cream for 97 {6 melivation Miss ao continme excessively dry skin, Dermava, has proved urns the study. highly effective in a recent research study. Ricoeur highlighted the encouraging results indicating the cream’s _ long-lasting effectiveness. This bodes well for Ricoeur, i a as the cream be approved by the International as the cream, if released, could compensate Medication Association (IMA) and become for th th that Ricoeur hi for the limited grow! coeur Pas available on the market. ‘The IMA i yerienced over the past five years. a expec nth Ps 2 apd en 8 eva he nd fe “noted, “I was pleasantly surprised by the %°*" Positions Available at Ricoeur Pharmaceuticals, Ottawa, Canada Ricoeur Pharmaceuticals has immediate openings for nearly 100 administrative, customer service, and warehouse jobs supporting the launch of Dermav. medical treatment for dry sin Postons dont rie previ expense re ‘part time; and end in December, though exceptional workers may be offered extended assignments. Those applying for service positions s fully bilingual in French and English. enti 2 date ‘can submit their applications at this time by visiting www.ricoeurpharma.ca. Interested parties can also attend group interviews on 11 March at 9:00 a.m. at our production facility, 72B Industrial Way, Ottawa, K2A 3P1. Be sure to bring your résumé and reference list. Ricoeur Puarmaceuticas 260 SECTION4 ‘Ahmed Abedi_ a problem, Thanks again. Best, ‘Simona Jordan To: From: _|{ Simona Jordan ‘Subject: ][ Ricoeur Reference _ Date: 11 March, 1:43 pM. Dr. Abedi, | wanted to thank you for providing a reference for me. I was one of about twenty applicants who was hired today at Ricoeur Pharmaceuticals. My first day will be this coming Monday, fier your Tay have to leave class a few minutes early to catch th 1 hope that won't be 186. What does Dr. Scheffner mention about Dermava? (B) It should be used twice a day. (C) Itis surprisingly inexpensive. (0) Itcan be used for up to three days, 187. According to the article, what does Ricoeur Pharmaceuticals plan to do? (A) De I (re oroereate the study participants (0) Review the production schedule 488. Whatis implied about Ricoour Pharmaceuticals? (A) Its production facility is located in France, ‘pts laboratories will be inspected in aber. latest medication has been approved by the IMA. (©) Its products have gained in popularity during the past five years. 189, Whats indicated by the advertisement? (A) Applicants should have previous work experience. (8) Group interviews will be held over several days, {C) The application process is very time-consuming, (D) The available positions are temporary. 190. For what job was Ms. Jordan most likely hire? (A) An administrative job (8) Acustomer service job (C) A research job hi (G0 ON TO THE NEXT PAGE SS 261 5 E a Questions 191-195 refer to the following information sheet, e-mail, and customer review. Mini Sofa by Brossel Product Information ‘The Mini Sofa combines old-fashioned comfort with a contemporary feel. Several customizable features enable customers to create just the look they want. Dimensions: Width 203 cm, depth 101 cm, height 66 em Upholstery options: Meadow Green, Soft Peach, Modern Multistripe Leg options: Maple or chrome; rectangular or round ‘Throw pillows: Optional, 4SQems@ille, match upholstery color Price: $499 To: Sales Team From: Natalia Beckley Date: May 22 Subject: Brossel Mini Sofa ‘Sales team members, have learned that the information sheet on the new Brossel Mini Sofa has been updated by the manufacturer, and I'm writing to provide you with the revised details, ‘The dimensions should be as follows: width 199 cm, depth 97 cm, and height 64 em. There are also some upholiiery options nosed in the sale version of senna: Cornflower Blue and ‘The throw pillows are available in e. Finally, the price of the sofa has changed to $549. T will supply you witha corrected version of the sheet soon but wanted you tw be aware of the changes now, since the new item will be available within the next few days, for our annual special sale, Regards, Natalia Beckley Sales Team Manager, Lewiston's Fine Furnishings 262 SECTIONS rT |__| Home | Reviews [_ocations [Proto caiey] bd Customer review Posted by: supershopperl462 Ont June 2 Product: Brossel Mini Sofa 1 purchased a new Brossel Mini Sofa during last week's big sale at Lewiston’s Fine Furnishings, and I love it so far. It's stylish and comfortable, and looks great in my study. ‘There was only one minor problem in the purchasing process. The salesperson consulted his product information and stated that the piece was 203 cm wide. I was concerned that it might be too wide. As I weighed my options, though, the sales manager happened to pass by. Fortunately, she corrected the error by providing information from an updated sales sheet. Despite this small slip, I highly recommend both the sofa and the store. 191. How many pillow sizes are available? 194. What is probably true about the salesperson “ mentioned in the customer review? (A) He has sold many pieces of Brossel (C) Three furniture. (©) Four (8) He encouraged the customer to write a review. 192 tabs Sey nese ao? Bn (4) Prove he sete wi some (0) Lewiston’s Fine Furnishings hired him in revi April. (B) Reduce the price of a product, (©) Move a piece of furniture to a new 195. In the customer review, the word “weighed” location in paragraph 1, line 7, is closest in meaning (©) Order a new supply of office furniture to lained 193. What color most likely is the customer's new (epee sofa? “checked the heaviness of (A) Green (0) described the size of (8) Black (©) Blue (50.0N 70 THE NEXT PAGE — 263 Questions 196-200 refer to the following schedule, e-mail, and letter. ta Fast and Fresh Foods ‘When Leadership Is Not Enough Thursday ‘Tuan Nguyen knows that recogni strong leader. Nguyen will explain the process he went through at Pane-dec Glass and how he brought that knowledge to the consulting business he started after leaving the glass company. ‘The Silent Leader Saturday ‘Ayla Zahara has perfected the “backseat management” technique, which she explains in her best-selling book Carrying the Big Stick. Through delegation and clear mission statements, Zahara creates companies that run smoothly with litee hands-on management. 264 tylergreiner@ogcarp.com cathybarnes@cgcarp.com RLS Recap. Hi Ms. Barnes, just wanted to travel delays, speaker who presented on the role of compassion in leadership stood out as someone who could have a positive impact on our operation. He mentioned that he will be offering training seminars in his factory, at Id be valuable for our current and |] future managers. I contact information in case you'd like to reach out to them. Regards, ‘Tyler Greiner SECTION 4 Crafting Goods Carpentry, Reno, Nevada ‘Ms. Topanga Everdine 31 N. Commerce St Las Vegas, NV 89101 Dear Ms. Everdine, ‘An employee of mine recently attended the Reno Leadership Summit and was very impressed with the presentation from your organization. He mentioned a training seminar your factory is hosting, and I would like to enroll three of our employees we are currently grooming for management. If you can send me payment information and any other details, will register them for the earliest start date available, Sincerely yours, B Cathy'Barnes, Crafting Goods Carpentry CEO 496, What i indicated in the schedule? 4199. In the letter, the word “grooming” in ine 4, is (A) Mr. Delgado's presentation is closest in meaning to lecture-based. (A) cleaning (8) Mr. Nguyen is @ manager at Pane-dec Glass. (©) adjusting 7, (U) separating (©) Ms. Zahara uses a hands-on leadership 200. Who is Ms. Everdine? technique. (A) A factory owner (@) Apersonal assistant 197. Whats suggested about the leadership (©) Aconference presenter summit? (0) Amanagement trainee (A) It features a first-time presenter. (B) Refreshments are provided for attendees, (0) A fee is char jotocopying handouts. 198. What presentation was Mr. Greiner unable to attend? (®) When Leadership Is Not Enough (©) Compassion and Leadership (0) The Silent Leader ‘Stop! This is the end of the test. If you finish before time is called, you may go back to Parts 5, 6, and 7 and check your work. 265

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