Job Description

Fleet Manager
Role Description (purpose):
A key Leadership role, reporting to the Fleet Directors, the Fleet Manager is responsible for in service Fleet Maritime
Operations of all vessels within the CUK group. This role is responsible for setting, maintaining and implementing all
Maritime standards required to ensure compliance with all Statutory and Company HESS and ISM Code requirements and
they will ensure an effective and efficient maintenance/repair strategy is in place for the Fleet, which is aligned with the
business asset management strategy, providing the highest reliability and availability of vessels and assets to meet Business
objectives. As well as operational governance, this role includes all aspects of Technical and Deck operations relating to the
physical integrity of the asset and is responsible for ensuring the required level of maritime support is provided to the on
board management team in order to maintain the required standards and operational effectiveness.

The role is part of the Emergency Response for maritime Fleet support for any major unplanned events. The Fleet Manager
will work closely with the Maritime SMT to manage directly any required resource within the team ashore and departments
on board to achieve these requirements, coordinating closely with the other ship Managers within the Fleet Team.

RUI: Grade: DBS check Not

(if updating existing required
JD) Applicable
Directorate: CUK Reports to: Fleet Director
(Operating Company
where Applicable)

Function: Maritime Team: Asset Management

Direct reports : Job Titles & Level

Accountabilities
Operational
 Compliance: responsible for ensuring continued compliance of the CUK Fleet with the ISM code, the Environmental
Compliance Plan (ECP) and internal GHESS policies and procedures. The Fleet Manager will focus on the
management of SRNCs, investigation and related actions, to ensure consistency, accuracy and compliance across
the Fleet.
 Risk: using reporting tools including the BRR, the Fleet Manager will ensure a tolerable level of risk is maintained
across the Fleet, communicating and escalating emerging risks as required.
 Performance: using business information including Neptune and Olympus VOP the Fleet Manager will maintain a
strong focus on Fleet performance as tracked by ABG and CUK internal metrics.
 Standards: the Fleet Manager is responsible for ensuring the required level of maritime support is provided to the
on board management team in order to maintain the required standards and operational effectiveness. In order to
deliver this, the Fleet Manager will ensure accurate reporting of maritime and hotel standards via reporting tools
and assurance visits.
 The Fleet Manager will ensure operational availability and ship condition is maintained, focussing the team of
technical superintendents to the appropriate operational and strategic priorities.
 The Fleet Manager will maintain a fleet view and actively influence the Asset Management strategy and the
implementation of planned maintenance changes across the CUK fleet.
 Attend Ships within the fleet on a regular basis to review/monitor the maritime condition and performance of each
vessel. Ensure that a comprehensive plan of ship visits and related actions is set up and maintained to meet the
requirements of the ISM Code.
 Deputise for the Fleet Directors as required.
Financial
 OPEX: Control and manage the Repair and Maintenance budget, ensuring variance to forecast is predicted and
documented. Ensures the drivers behind these variances are fully understood by the business and is accountable
for reducing associated risk/costs via planning.
  OPEX: Support the creation of the R&M annual budget, working with finance, ship managers and on board teams
to identify structural changes and associated drivers.
 CAPEX: Using the Capital plan, ensure that the major asset risks are mitigated with appropriate investment, and
required and desired improvement initiatives are reflected accurately. Conduct regular review of the Capital plan to
ensure forecast remains appropriate.
 Capital project management and accountability for specific Fleet wide technical projects.
People/Leadership
 Shore: Line management of 3 x SMEs (HVAC , Marine & Tech Environmental) and 1 x Senior Tech Controller
 Ship: Maritime Operations workforce planning and recruitment as required. Maritime Officer & Crew Performance
Management and effectiveness for allocated vessels.
 Support the Fleet Directors in providing leadership of the Fleet operational team both ashore and on board.
 Continuously review performance, promoting best practice, leading change, enabling and contributing to the
improvement of performance, process and delivery of efficiencies at all times.
 Effectively communicate Maritime objectives and KPI’s to all areas of the department to ensure a strong integrated
approach is achieved.
Strategic
 Asset Management: the Fleet Manager will work with ship managers, SMEs and on board teams to identify and
implement asset management strategies for key equipments, feeding into the Capital Plan and accurately
documenting the risk using the BRR.
 Refits: the Fleet Manager will ensure refit specifications reflect the appropriate scope of works for future refits,
identifying and addressing major risks and implementing asset management strategies.
.

Health, Environment, Safety, Security (HESS) Responsibilities

 Lead by example by taking care of the health and safety of you and others
 Report all accidents, ‘near miss’ incidents and work related ill health conditions to your manager
 Follow safety rules and procedures
 Use work equipment, personal protective equipment, substances, and safety devices correctly
 Take part in safety training & risk assessments and suggest ways of reducing risks
 Appoint shore side risk assessment Subject Matter Experts as required to review and approve risk assessments
 Actively promote safe working within your team and encourage safe behaviours
 Demonstrate safety leadership in accordance with our safety leadership behaviours

General Responsibilities
Adheres to Corporate Policies and Procedures, including Code of Conduct, Audit Procedures and any control related
responsibility for financial data entered, stored, or reported via business systems within employee’s control (list not
exhaustive).
To undertake ad hoc duties as required.

Scope:
Problem solving:
 Identify, manage and deliver at high standards complex projects to meet compliance requirements and CUK asset
management strategy.
 Work collaboratively with a broad team of senior stakeholders to understand and resolve complex and compliance
critical issues and risk.
Impact (what impact will the role holder have on the team/ department/ function/ stakeholders):
 A strong performer in this role will work closely with ship’s staff to ensure operational risk is managed to a tolerable
level, compliance is maintained and ship availability is optimised.
 The role holder will bring an in depth experience of operational compliance and risk management, providing support to
Ship Managers and Fleet Directors as required.
 Close collaboration with the on board management teams is essential to ensure the Fleet operational team provides
the highest level of service to both internal and external customers.
 The Fleet Manager will proactively lead the team of technical superintendents to ensure operational priorities are
addressed in line with CUK asset management strategies.
Leadership (what level of management is required, ie multiple teams, or small teams) :
 Direct line management of 3-4 x technical superintendents.
 Shore line management of SCE / SSE on board
 Leadership of Fleet Operations team supporting Fleet Directors.

Demonstrable Behaviours (what needs to be demonstrated in ’how’ to be successful in the role) :

 Proactive, with the ability to self motivate and able to work on own initiative to complete all tasks in a timely and
efficient manner, outstanding follow-up skills
 Customer focused and flexible to demanding operational needs
 Ability to work under pressure and deliver to tight deadlines
 Ability to communicate effectively and work with individuals at all levels within the organisation both onboard and
ashore
 Flexibility in working patterns
 Excellent attention to details

Knowledge, Experience and Qualifications required:

Qualifications – essential: Qualifications – desirable:

 Degree or equivalent in suitable marine discipline  Membership of Professional Institution
 Class 1 Chief Engineer CoC or Class 1 Masters CoC (or
equivalent) Knowledge/ Experience – desirable:
 Cruise industry experience
Knowledge/ Experience – essential:
 Academic qualification in the area of Marine
 In depth knowledge of maritime regulations – ISM Code,
Technology / Naval Architecture
SOLAS, Class Rules & applicable Statutory Legislation
 Proven experience of leading and managing multi-
 Ship management / operating experience at a senior skilled teams, building capability
level
 Experience of budget management

Issue Date: 09 April 2021 Issued by Charles Golden

(name):

REWARD ONLY Grade: CUK06 RUI: 1261 Date Approved: 16/07/2021 Initials: AW