(Address) (Home phone) (Mobile) (email)
Andrea Gibbs
1991 - 1996 (School), Melbourne, Vic
Education
VCE obtained Current Education: 1998 2001 Bachelor of Business (International Trade) Monash University
Achievements
College Representative Council from 1991-95. Elected as College Deputy Captain between 1995- 96 Chosen to represent students within the Malvern City Council in 1996 concerning the changes within the next three years of the Council and how to achieve improved allocation for the youth sector of the community. Entering the State of Victorias Top 3% of results for Photography in 1996. In 1996, l was selected via an application and interview to attend a four-day youth conference held by the United Nations. Approximately 100 students from all over Australia were selected and the four days involved, included discussing and improving the issue of poverty within Australia.
Additional skills
Average Typing speed - 50 wpm Experience and knowledge of IBM compatible computers and CD ROM. Also, excellent experience and knowledge of Office Works 2000 - Microsoft Word, Excel, Publisher, Access, PowerPoint. Equinox and AS400 (payroll), Statistical program SPSS highly used and extensive knowledge with the Internet and other applications associated with it. Legal researching skills and extensive Data entry experience. I learn new software extremely efficiently and effectively.
Languages
Fluent English
Basic German
Work experience Aug 98
(Department Store)
Melb, Victoria.
Sales Assistant/Register Operator/Customer Service in the Music & Video department.
Involved in Stocktake and invoicing of department stock. Involved in the importance of meeting the budget and maximizing sales. Filling shelved stock and specializing in product knowledge. Prevalent experience in matching consistencies of invoices and stock received from Music and Video companies. Working logistics, putting out stock and merchandising stock. Serving Customers and completed 4 full extensive days of Myer Grace Bros. Customer service training. Had further telephone manner experience and was involved in customer inter-relations.
Sept 99 June 00
(Legal Office)
Melb, Victoria
Computer Operator/Administration
Extensive training on computer scanning, related computer software and quality assurance program. Being a major government funded project, as a quality assurance officer I gained detailed experience in viewing land titles of Victoria, once scanned through the system. Refiling titles and data entry experience also extensively gained.
June 00 Dec. 00
(Retail outlet head office)
Richmond, Victoria
Administration/Payroll
Administration work, assisting Manager and team members. Gained extensive knowledge of payroll computer software AS400 and Equinox. Worked with store staff Australia & New Zealand wide, answering inquires and requests regarding areas such as annual leave, pay rates, tax related issues, etc. Created files for all new employees, this including adding them to the Equinox software, arranging employee numbers, tax declarations, superannuation, centerlink inquires.
March 01 May 01
(Online shopping website)
North Melbourne, Vic
Customer Service Officer
(Online shopping website) being the largest Department store online meant that we had to handle all client inquiries, involving assistance with website, credit card purchases and maintaining customer satisfaction via all forms of communication, especially the Internet. Clients ranged from corporate to non-corporate. Transport and logistics were also heavily involved in this position. Locating parcel positions via Courier companies and Australia Post for clients was a major aspect of this position.
March 2001
Private Tutoring Service
Tutoring given on constant basis in VCE English with several students.
Volunteer Experience
1992-1995 - Red Cross - Red Shield Appeal collector with Monnee Valley City Council.
1995 - Served food at the [Link] Shield House for the homeless. 1996 - Attended a 4 day United Nations Conference on Poverty in Australia - held in Melbourne, Ormond College, at Melbourne University. 2001 Eastern Suburbs Community Legal Service
