NCR 7454 Retail Terminal

Release 2.2

Hardware Service Guide

B005-0000-1342 Issue C

The product described in this book is a licensed product of NCR Corporation. NCR is a registered trademark of NCR Corporation. NCR RealPOS, NCR RealPrice, NCR RealScan, NCR EasyPoint and NCR FastLane are either registered trademarks or trademarks of NCR Corporation in the United States and/or other countries. It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and firmware become available. NCR, therefore, reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current. To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization, and value of this book. Address correspondence to: Manager, Information Products NCR Corporation 2651 Satellite Blvd. Duluth, GA 30096 Copyright 2002 By NCR Corporation Dayton, Ohio U.S.A. All Rights Reserved

Preface
Audience
This book is written for hardware installer/service personnel, system integrators, and field engineers. Notice: This document is NCR proprietary information and is not to be disclosed or reproduced without consent.

Safety Warnings
Fuse Replacement Caution: For continued protection against risk of fire, replace only with the same type and ratings of fuse. Attention: Pour prvenir et vous protger contre un risque de feu, remplacer la fusible avec une autre fusible de mme type, seulement. Power Supply Cord Used as Disconnect Means Caution: The power supply cord is used as the main disconnect device. Ensure that the socket outlet is located/installed near the equipment and is easily accessible. Attention: Le cordon d'alimentation est utilis comme interrupteur gnral. La prise de courant doit tre situe ou installe proximit du matriel et tre facile d'accs. Warning: DO NOT connect or disconnect a printer, keyboard, or any other terminal-powered peripheral while the terminal is powered on. Doing so may result in peripheral or system damage. Warning: The NCR 7454 must be mounted securely to prevent a hazard. It must be installed in accordance with local building codes. The post or wall on which the unit is mounted should be able to withstand four times the weight of the unit, which is approximately 20 lbs. (9 kg).

ii

Lithium Battery Warning Caution: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type as recommended by the manufacturer. Discard used batteries according to the manufacturers instructions. Attention: Il y a danger d'explosion s'il y a remplacement incorrect de la batterie. Remplacer uniquement avec une batterie du mme type ou d'un type recommand par le constructeur. Mettre au rbut les batteries usages conformment aux instructions du fabricant.

Peripheral Usage
This terminal should only be used with peripheral devices that are certified by the appropriate safety agency for the country of installation (UL, CSA, TUV, VDE) or those which are recommended by NCR Corporation.

Environmental Consciousness
NCR is demonstrating its concern for the environment by designing an intelligent power management system into this terminal that operates efficiently whether the system is in a stand-alone or network environment.

iii

References

NCR 7454 Retail Terminal Hardware Users Guide (B005-0000-1254) NCR 7454 Retail Terminal Site Preparation Guide (B005-0000-1257) NCR 7454 Retail Terminal Software Users Guide (B005-0000-1259) NCR 7401/7454 Retail Terminal Parts Identification Manual (B005-0000-1072) NCR 74017454 Retail Terminal Diagnostics and Troubleshooting Guide (B005-0000-1101) NCR FitClient Software Users Guide (B005-0000-1235)

iv

Table of Contents
Chapter 1: Product Overview Introduction .................................................................. 1-1 Serial Number/Model Number Label ........................ 1-2 Chapter 2: POST Diagnostics Power-On Self-Test (POST) Errors.............................. 2-1 Recoverable POST Errors ...................................... 2-2 Error and Beep Codes ............................................ 2-2 Terminal POST Errors............................................ 2-6 Test Points and Beep Codes .................................. 2-6 Chapter 3: Hardware Service Introduction .................................................................. 3-1 Safety Requirements .............................................. 3-1 Fuse Replacement .............................................. 3-1 Power Supply Cord Used as Disconnect Means.................................................................. 3-1 Lithium Battery Warning .................................. 3-2 Touch Screen Cleaning Procedures ...................... 3-2 Disassembly Procedures .............................................. 3-3 Removing the Core Module .................................. 3-3 Removing the Stereo Speaker Assembly.............. 3-5 Disassembling the Core Module ........................... 3-6 Removing the PCMCIA Assembly ................... 3-7 Removing the MSR ............................................ 3-8 Removing the Hard Disk................................. 3-11 Removing the Compact Flash ......................... 3-13 Removing the POS Connector Board ............. 3-15

vi

Removing the Processor Board ....................... 3-15 Removing the Inverter Board (12.1-inch) ....... 3-21 Removing the Inverter Board (15-inch).......... 3-23 Disassembling the LCD Assembly (12.1-inch)3-24 Replacing the Backlight (12.1-inch) ................ 3-30 Disassembling the LCD Assembly (15-inch).. 3-31 Removing the Power Supply............................... 3-35 Circuit Boards ............................................................. 3-37 Processor Boards .................................................. 3-37 Processor Board Components ......................... 3-38 Memory Module .............................................. 3-39 Motherboard Replacement.............................. 3-40 Replacing the Lithium Battery ........................ 3-42 CPU/System Speed Settings ........................... 3-48 Powered RS-232 Configuration (RS-232/1) ... 3-51 DMA Channels................................................. 3-53 Processor Board Connector Pin-Outs ............. 3-54 Ethernet 10/100 LAN Interface....................... 3-68 POS Connector Board ...................................... 3-69 POS Connector Board with Microphone Support ............................................................. 3-69 Power Supply ....................................................... 3-70 DC Outputs ...................................................... 3-71 Cable Pin Outs.................................................. 3-71 Terminal Power Diagram ................................ 3-72 Clearing the Password ............................................... 3-73 Pentium I Board ............................................... 3-73 Pentium III Board............................................. 3-73

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Revision Record
Issue Date Remarks

Feb 01

This new document contains the hardware service information removed from the 7454 Retail Terminal Hardware Installation and Service Guide (B005-0000-1256). Updated for Release 2.1. Added information on the new LCD features. Updated for Release 2.2

B C

Jan 02 Dec 02

viii

Radio Frequency Interference Statements

Federal Communications Commission (FCC)
Information to User
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference in which case the user will be required to correct the interference at his own expense. NCR is not responsible for any radio or television interference caused by unauthorized modification of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by NCR. The correction of interference caused by such unauthorized modification, substitution or attachment will be the responsibility of the user. The user is cautioned that changes or modifications not expressly approved by NCR may void the users authority to operate the equipment.

Canadian Department of Communications

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le prsent appareil numrique n'met pas de bruits radiolectriques dpassant les limites applicables aux appareils numriques de la classe A prescrites dans le rglement sur le brouillage radiolectriques dict par le ministrre des Communications du Canada.

Voluntary Control Council for Interference (VCCI)

ix

Declaration of Conformity
Manufacturers Name Manufacturers Address

NCR Corporation NCR Corporation Retail Solutions Division Atlanta 2651 Satellite Boulevard Duluth, GA 30096-5810 Information Technology Equipment Class 7454 100-120 V/200-240 V, 2.0 A/1.0 A, 50-60 Hz

Type of Equipment Model Number Electrical Ratings (Input)

NCR Corporation, 1700 South Patterson Boulevard, Dayton, OH 45479, USA, declares that the equipment specified above conforms to the referenced EU Directives and Harmonized Standards.
EU Directive Harmonized Standard(s)

89/336/EEC (EMC)

EN 55022: 1987 (CISPR 22) EN 50082-1, Part 1: 1992 IEC 801-2: 1984 IEC 801-3: 1984 IEC 801-4: 1988

73/23/EEC (Low Voltage) EN 60 950: 1992 +A1+A2:1993 +A3:1995 Director of Quality Assurance NCR Corporation Retail Solutions Division Atlanta 2651 Satellite Boulevard Duluth, GA 30096-5810 European Contact: International IP Counsel 206 Marylebone Road London, NW1 6LY, England

Chapter 1: Product Overview

NCR

18004

Introduction
The NCR 7454 Retail Terminal is an interactive touch screen terminal designed specifically for the hospitality marketplace. Housed in an integrated, compact cabinet, the 7454 supports a complete set of peripherals. The major hardware features of the 7454 are a flat panel display with touch screen input and LAN connectivity, plus optional magnetic stripe reader, scanner, stereo audio, and wireless LAN. The 7454 is Internet/Intranet ready. System loading can occur from a network server, and software and data content are delivered from a server through standard internet protocols.

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Chapter 1: Product Overview

Serial Number/Model Number Label

The units serial number, model number, tracer number, and date of manufacture are included on a label on the back of the Core Module. To view the label, tilt the Core Module and remove the cable cover. Note: The serial number is repeated on the non-MSR side of the Core Module.

Class/Model

NCR

7454-2002-M007
50-32758815 50-000077
Mfg Date : 06/29/98

Serial Number Tracer Number Date Manufactured

16394

Chapter 2: POST Diagnostics

Power-On Self-Test (POST) Errors

Whenever a recoverable error occurs during POST, the BIOS displays an error message describing the problem. If a system boot is incomplete (for example, the system is turned off while it is going through the POST), then the next time the system is powered on you may get a message stating that the previous boot was incomplete. The BIOS will revert to safe values for the chip set, caches, I/O components, etc. This provides the best possibility of returning to the Setup routine and to normal functioning, but these values do not always produce maximum system performance. To achieve maximum performance after the BIOS has reverted to safe values, re-enter Setup and select the maximum performance values. If, for example, the terminal was simply turned off during POST, you can return to the maximum performance values by simply entering Setup and exiting or by rebooting. During POST, you are asked to press <F1> and boot with the default configuration. If you simply presses <F1> and then do not later return to Setup, the system will boot; but the external cache will not be enabled, even though the default configuration will enable the cache.

Recoverable POST Errors

Whenever a recoverable error occurs during POST, the BIOS displays an error message describing the problem. If the Beep Error Codes option is set to ON in BIOS Setup, a series of 2 beeps is issued followed by four (4) groups of 1 to 4 tones. These tones correspond to a specific Recoverable POST Error. The table below indicates this correlation. These Beep Codes are to assist in understanding an error in the case where the primary display is non-functional or a non-LCD/CRT.

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Chapter 2: POST Diagnostics

Error and Beep Codes

The following is a list of the checkpoint codes written at the start of each test and the beep codes issued for terminal errors. Not all Test Points are issued by all of the systems. If no beeps are issued for that code, the Beeps column remains blank. In such cases, rely on the onscreen information.
Beeps Error Message Corrective Action

Disk Errors 1-1-1-1 0200: Failure Fixed Disk Check cable/Replace hard drive

Keyboard Errors 1-2-1-1 1-2-1-2 1-2-1-3 1-2-1-4 0210: Stuck Key 0211: Keyboard error 0212: Keyboard Controller Failed 0213: Keyboard locked Unlock key switch Replace Keyboard Replace Keyboard Replace Keyboard Replace Keyboard/Unlock keyboard

Video Errors 1-3-1-1 0220: Monitor type does not match CMOS - Run SETUP Should not happen, unless CMOS is corrupted. Default Parameters in Setup.

Memory Errors 1-4-1-1 1-4-1-2 1-4-1-3 0230: System RAM Failed at offset: 0231: Shadow Ram Failed at offset: 0232: Extended RAM Failed at address line: Replace Memory module Replace Memory module Replace Memory module

Chapter 2: POST Diagnostics

2-3

Beeps

Error Message

Corrective Action

1-4-1-4 1-4-2-1 1-4-2-2

Memory type mixing detected. Single-bit ECC error occurred. Multiple-bit ECC error occurred.

Replace Memory module Replace Memory module Replace Memory module

CMOS Errors 2-2-1-1 2-2-1-2 0250: System battery is dead Replace and run SETUP 0251: System CMOS checksum bad - Default configuration used Replace CMOS battery Run Setup

Timer Errors 2-3-1-1 0260: System timer error Replace Motherboard

Real Time Clock Errors 2-4-1-1 2-4-1-2 0270: Real time clock error 0271: Check date and time settings Replace Motherboard Set Time and Date

Configuration Errors 3-1-1-1 3-1-1-2 0280: Previous boot incomplete - Default configuration used 0281: Memory Size found by POST differed from EISA CMOS Possible Hardware problem with motherboard or memory

Diskette Errors 3-4-1-1 02B0: Diskette drive A error Replace drive or correct setup to reflect no drive

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Chapter 2: POST Diagnostics

Beeps

Error Message

Corrective Action

3-4-1-2 3-4-1-3 3-4-1-4

02B1: Diskette drive B error 02B2: Incorrect Drive A type run SETUP 02B3: Incorrect Drive B type run SETUP

Replace drive or correct setup to reflect no drive Replace drive or correct setup to reflect no drive Replace drive or correct setup to reflect no drive

Cache Errors 4-2-1-1 02D0: System cache error Cache disabled Replace Cache module/Motherboard

Other Errors 4-4-1-1 4-4-2-1 4-4-2-2 4-4-2-3 4-4-2-4 4-4-3-1 4-4-3-2 4-4-3-3 4-4-3-4 4-4-4-1 4-4-4-2 4-4-4-3 02F0: CPU ID: 02F4: EISA CMOS not writeable 02F5: DMA Test Failed 02F6: Software NMI Failed 02F7: Fail-safe Timer NMI Failed 02F8: CPU over temperature error 02FA: Cannot read CPU temperature 02FA: Cannot read CPU temperature 02FB: Cannot read System temperature 02FC: SMB Connect Failed 02FD: SMB clock chip initialization failed 02FE: Battery not installed Replace CPU Replace Motherboard Replace Motherboard Replace Motherboard Replace Motherboard Check/replace Fan, Check air vents, etc Check/replace Fan, Check air vents, etc. Replace Motherboard Replace Motherboard Replace Motherboard Replace Motherboard Install Battery

Chapter 2: POST Diagnostics

2-5

The BIOS also can issue the following beep codes during POST: One long tone followed by three short tones, if the video configuration fails One long tone followed by two short tones, if an external ROM module does not properly checksum to zero

An external ROM module (LAN or video board) can also issue audible errors, usually consisting of one long tone followed by a series of short tones.

2-6

Chapter 2: POST Diagnostics

Terminal POST Errors

There are several POST routines that issue a POST Terminal Error and shut down the system if they fail. Before shutting down the system, the terminal-error handler issues a beep code signifying the test point error, then writes the error to port 80h and attempts to initialize the video. The handler writes the error in the upper left corner of the screen (using both mono and color adapters). The routine derives the beep code from the test point error as follows: 1. The 8-bit error code is broken down to four 2-bit groups. 2. Each group is made one-based (1 through 4) by adding 1. 3. Short beeps are generated for the number of times in each group. Example: Test point 01Ah = 00 01 10 10 = 1-2-3-3 beeps

Test Points and Beep Codes

At the beginning of each POST routine, the BIOS outputs the test point error code to I/O address 80h. Use this code during troubleshooting to establish at what point the system failed and what routine was being performed. If the BIOS detects a terminal error condition, it halts POST after issuing a terminal error beep code (see previous section) and attempting to display the error code on upper left corner of the screen and on the port 80h LED display. If the system hangs before the BIOS can process the error, the value displayed at the port 80h is the last test performed. In this case, the screen does not display the error code.

Chapter 3: Hardware Service

Introduction
This chapter discusses procedures for disassembling the terminal hardware for servicing. Topics include: Safety requirements Terminal disassembly procedures Cable connector identification Strapping information Fuse information

Safety Requirements
Warning: DO NOT connect or disconnect the RS-232 transaction printer, or any terminal-powered peripheral, while the terminal is powered on.

Fuse Replacement
Caution: For continued protection against risk of fire, replace only with the same type and ratings of fuse. Attention: Pour prvenir et vous protger contre un risque de feu, remplacer la fusible avec une autre fusible de mme type, seulement.

Power Supply Cord Used as Disconnect Means

Caution: The power supply cord is used as the main disconnect device. Ensure that the socket outlet is located/installed near the equipment and is easily accessible.

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Chapter 3: Hardware Service

Attention: Le cordon d'alimentation est utilis comme interrupteur gnral. La prise de courant doit tre situe ou installe proximit du matriel et tre facile d'accs. Caution: This unit contains hazardous voltages and should be serviced only by qualified service personnel.

Lithium Battery Warning

Caution: There is a danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type as recommended by the manufacturer. Discard used batteries according to the manufacturers instructions. Attention: Il y a danger d'explosion s'il y a remplacement incorrect de la batterie. Remplacer uniquement avec une batterie du mme type ou d'un type recommand par le constructeur. Mettre au rbut les batteries usages conformment aux instructions du fabricant.

Touch Screen Cleaning Procedures

1. Spray an ammonia-based glass cleaner on a soft cloth and gently wipe the touch screen clean. Warning: Do not use any other types of cleaners such as vinegar, solvents, or degreasers. These can damage the screen. 2. Wipe the screen and edges dry. 3. Allow the glass and screen edges to dry completely before using the unit.

Chapter 3: Hardware Service

3-3

Disassembly Procedures
This section provides disassembly instructions for the 7454. Caution: Disconnect the AC power cord before disassembling the terminal. Use appropriate Electro Static Discharge procedures during this modification.

Removing the Core Module

1. Unlock the mount by turning the right hand Locking Cap to the rear as labeled and tilt the Core Module to access the cable connectors.

Cable Cover Thumb Screw

Locking Cap
15968

2. Remove the Cable Cover (loosen the thumbscrew).

3-4

Chapter 3: Hardware Service

3. Disconnect the peripheral and LAN cables, noting their respective positions. 4. Tilt the Core Module back to its upright position and then lay the Core Module face down on a flat surface. 5. Remove the screws (4) that secure the Mount Assembly to the Core Module and then remove the Mount Assembly.

16255

Chapter 3: Hardware Service

3-5

Removing the Stereo Speaker Assembly

The Stereo Speaker Assembly is an optional feature. If installed, it is held into position by two extensions that slide into two dovetailed slots in the Core Module. 1. Disconnect the Stereo Speaker Cable and IRDA Cable. 2. Remove the screws (4) that secure the Stereo Speaker Assembly to the bottom of the Core Module. (Two of the screws also secure the Table Top Mount Assembly.)

Stereo Speaker Cable IRDA Connector Remove Screws (4) Stereo Speaker Assembly
17674

3. Remove the assembly.

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Chapter 3: Hardware Service

Disassembling the Core Module

1. Remove the Pivot Assembly Cover (2 screws). 2. Remove the Back Panel (3 screws).
Tilt Mount Model Back Panel

Pivot Assembly Cover (Spillage protection)

Fixed-Angle Mount Model Hinge

19392

Chapter 3: Hardware Service

3-7

Removing the PCMCIA Assembly

Note: The PCMCIA feature is optional and may not be present. 1. Remove the Wireless Antenna Cover (2 screws). 2. Remove the PCMCIA Bracket screws (2) and the screw that secures the module to the Processor Board. The following diagram shows a PCMCIA Assembly with an Intel Pentium I Processor.
PCMCIA Bracket

Wireless Antenna Cover PCMCIA Assembly

16431

3. Remove the PCMCIA Bracket. 4. Disconnect the module from the Processor Board header.

3-8

Chapter 3: Hardware Service

Removing the MSR

1. Remove the MSR screws (2). The following diagram shows the MSR with a Pentium I Processor.

MSR

15979

Chapter 3: Hardware Service

3-9

2. Disconnect the MSR Cable. Note that there are two types of disconnects as shown in the following illustrations. New Style

MSR Cable

18000

3-10

Chapter 3: Hardware Service

Old Style

MSR Cable

15982

Caution: Use care in replacing the cable. Install it with the Install This Side Up label facing up.

Chapter 3: Hardware Service

3-11

Removing the Hard Disk

1. Grasp the paper handle on the Disk Cable and unplug the data cable. 2. Using a screwdriver, press the tab down that latches the disk bracket to the cabinet sheet metal. The following diagram depicts a hard drive installed with a Pentium I Processor.
Hard Disk

Data Cable

Release Tab

15984

3-12

Chapter 3: Hardware Service

a) With a screwdriver, pry the assembly away from the cabinet to disconnect the hooks on the front end of the disk bracket from the sheet metal.

15985

Chapter 3: Hardware Service

3-13

Removing the Compact Flash

1. Unplug the Compact Flash Harness from the connector. 2. Using a screwdriver, press the tab down that latches the Compact Flash Bracket to the cabinet sheet metal.
Compact Flash

Compact Flash Harness

Release Tab

20357

3-14

Chapter 3: Hardware Service

3. With a screwdriver, pry the assembly away from the cabinet to disconnect the hooks on the front end of the Compact Flash Bracket from the sheet metal.

20358

Chapter 3: Hardware Service

3-15

Removing the POS Connector Board

The POS Connector Board contains the Cash Drawer Port and the Customer Display (Parallel) Port Connectors. 1. Remove the screws (4) that secure the POS Connector Board. 2. Unplug the POS Connector Board from the standoff on the Processor Board as indicated by the arrow below.

POS Connector Board

15983b

Removing the Processor Board

Note: The Class, Model, Sub-Model and Serial Number of the terminal are stored in the BIOS on the Processor Board. If you are replacing the Processor Board, you will need to update the BIOS on the new board.

3-16

Chapter 3: Hardware Service

1. Remove the Back Panel (4 screws).

Cabinet Back

Class/Model

NCR

7454-2002-M007
50-32758815 50-000077

Serial Number Tracer Number Date Manufactured

Mfg Date : 06/29/98

15989

Chapter 3: Hardware Service

3-17

2. Disconnect the following cables from the Processor Board. LCD Display Cable (J17) Backlight Power Cable (J2) Motion Sensor Cable (J4, latched) Touchscreen Cable (J5) S-Video Cable (J18) IRDA Cable (J21) RS-232 Conversion Cable (J23/J24)
LCD Display Cable

Backlight Power Cable Motion Sensor Cable

Touchscreen Cable

IRDA Connector RS-232 Conversion

17679

3-18

Chapter 3: Hardware Service

3. Remove the screws (2) in the E-Box that secure the Processor Board Bracket. 4. Remove the screw that secures the Conduction Block. 5. Remove the screws (5) that secure the Processor Board. Use caution to avoid damaging the Conduction Block heat transfer pads on the screw side of the block. Caution: Make sure that the conduction block screw is installed when replacing the Processor Board or CPU.
5 Screws Conduction Block Screw

2 Screws

15990

Chapter 3: Hardware Service

3-19

6. Remove the Electronics Box (4 screws).

4 Screws

E-Box
15991

3-20

Chapter 3: Hardware Service

15-inch Version
4 Screws

Reset Button

E-Box

18155

Chapter 3: Hardware Service

3-21

Removing the Inverter Board (12.1-inch)

1. Remove the screws (2) that secure the Inverter Board. 2. Disconnect the High-Voltage Cables (2) from the Inverter Board. There are two types of LCD featuresthe Sharp version and the Samsung versionas shown in the following illustrations. Note: The Inverter power cable must be routed underneath the board prior to reassembling the unit. Route the cable as far as possible from the LCD so that it lays between the edge of the LCD bracket and the buss that the Inverter Board is mounted on. 7454-F002 (12.1-inch Sharp Color TFT LCD/Capacitive Touch) 7454-F004 (12.1-inch Sharp Color TFT LCD/Resistive Touch)

Inverter Board (2 Screws) Inverter Board Cable (routed under the board)

High-Voltage Cables
15993

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Chapter 3: Hardware Service

7454-F031 (12.1-inch Dual Tube TFT (Samsung)/Resistive Touch) 7454-F033 (12.1-inch Dual Tube TFT (Samsung)/Capacitive Touch)
Inverter Board (2 Screws) Inverter Board Cable (routed under the board)

High-Voltage Cables
19409

Chapter 3: Hardware Service

3-23

Removing the Inverter Board (15-inch)

1. Remove the screw and the double-ended nylon standoff that secures the Inverter Board. 2. Remove the Inverter Board. 3. Disconnect the High-Voltage Cables (2) from the Inverter Board. Note: The Inverter Board Cable must be routed through the hole in the black plastic insulator.

Inverter Board Cable

18156

3-24

Chapter 3: Hardware Service

Disassembling the LCD Assembly (12.1-inch)

Use the following procedure to repair/replace the LCD Head or Touch Screen assemblies. Note that there are two types of LCD features, as shown in the following illustrations. Sharp 7454-F002 / 7454-F004

LCD Head

Touch Screen Frame

Touch Screen Screen Bezel

Display Cabinet Front

16261

Chapter 3: Hardware Service

3-25

Samsung 7454-F031 / 7454-F033

LCD Adapter

LCD Head

Touch Screen Frame

Touch Screen Screen Bezel

Display Cabinet Front

19410

3-26

Chapter 3: Hardware Service

1. Remove the LCD Adapter Board. Remove the two screws and then unplug the board from the LCD Head. Note that there are two types of LCD adapters as shown in the following illustrations. The procedure to remove the Adapter Board is the same. Sharp (7454-F002 / 7454-F004)

LCD Adapter Board

16262

Samsung (7454-F031 / 7454-F033)

19411

Chapter 3: Hardware Service

3-27

3-28

Chapter 3: Hardware Service

2. Remove the LCD Head (4 hex nuts). Note: The LCD Head may have a different LCD Cable and one Backlight Connector instead of two.

Plastic Hex Nuts

LCD Head

16263

Chapter 3: Hardware Service

3-29

3. Remove the Touch Screen assembly from the Front Cabinet. 4. The bracket can be separated from the Touch Screen by releasing each of the tabs (9) on the bezel and lifting the bracket.

Touch Screen Bracket

Touch Screen

Touch Screen Bezel

Bezel Tabs (9)

15997

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Chapter 3: Hardware Service

Replacing the Backlight (12.1-inch)

The 7454 models with Samsung LCDs (7454-F031 and 7454-F033) have replaceable backlights. Follow the above procedure to disassemble the LCD assembly. Then replace the backlight, as shown in the following illustration.

19501

Chapter 3: Hardware Service

3-31

Disassembling the LCD Assembly (15-inch)

Use the following procedure to repair/replace the LCD Head or Touch Screen.

LCD Head

Touch Screen Frame

Touch Screen

Front Bezel

18160

3-32

Chapter 3: Hardware Service

1. Remove the Flat Flex Cable.

Flat Flex Cable

18157

Chapter 3: Hardware Service

3-33

2. Remove the screws (4).

Screws

LCD Head

18158

3-34

Chapter 3: Hardware Service

3. Remove the screws (4) that hold the Touch Screen Frame to the Front Bezel. 4. Remove the Touch Screen Frame from the Front Bezel. 5. Pull the Touch Screen away from the gasket that keeps it tight against the Front Bezel.
Touch Screen Frame

Touch Screen

Front Bezel
18159

Chapter 3: Hardware Service

3-35

Removing the Power Supply

1. Loosen the thumbscrews on the bottom of the base that secures the Customer Display Cabinet. 2. Press in on both sides of the display cabinet as indicated below and then remove the Customer Display Cabinet from the base.

Press on sides Thumb Screws (2)

15973

3-36

Chapter 3: Hardware Service

3. Disconnect the Display Cable from the terminal.

15976

4. Disconnect the Power Cord and remove the two screws that secure the Power Supply.

15977

Note: There are no serviceable parts inside the Power Supply.

Chapter 3: Hardware Service

3-37

Circuit Boards
The sections that follow provide illustrations of various circuit boards, instructions for replacing serviceable components on the boards, and information about switch locations and switch settings.

Processor Boards
The Processor Board supports 64-bit technology and accepts Pentium processors operating at 133 MHz, 166 MHz w/MMX, and 266 MHz w/MMX, as well as faster processor upgrades based on a 66 MHz CPU bus. Pentium I and Pentium III processors are supported. Also supported are K6-2 400 MHz AMD processors as well as faster processor upgrades based on a 66 MHz CPU bus. The 7454 Processor Board available in Release 2.1 supports a Pentium III processor operating at 600 MHz on a 100 MHz bus. The processor board has a PGA socket to mount the processor chip. The 7454 Processor Board available in Release 2.2 supports a Celeron processor operating at 700 MHz on a 100 MHz bus. This processor is soldered to the board and can not be replaced without replacing the processor board. Note: Use only NCR certified replacement processors to avoid risk of installing a processor with supply voltage requirements not supported by the Processor Board. The Processor Board contains an integrated Ultra-DMA IDE controller. For video, the board contains a high performance 32-bit local bus LCD/CRT graphics controller.

3-38

Chapter 3: Hardware Service

Processor Board Components

Pentium I or AMD Processor
CPU/Conduction Block SODIMM Memory Module Flash Disk Socket (U18) CPU Configuration (SW1) F3, 5A, 125V LCD Power (3.3V or 5V) S/W Activated after LCD is auto-detected Reset Switch (SW2)

F2, 5A, 125V RS-232/1 Power (12V) F1, 5A, 125V USB, Kbd. (5V)
16271

Touchscreen ROM (U3)

System ROM (U21)

Lithium Battery (3.3V)

Chapter 3: Hardware Service

3-39

Celeron/Pentium III Processor

Motion Detector LED (J4) Touchscreen (J5) Line Output (J7) Speaker (J8) IRDA (J21) Power Supply (J9) POS (J6) Serial Port (J10) PS/2 Keyboard (J11) Serial Port (J12) Internal Serial Ports (J23, J24) LCD Adapter (J17) PC Speaker (J16) S Video (J18) VGA (15) LAN (J14) Dual USB (J13) MSR (J3) Inverter (J2) IDE (J1) SODIMM PCI/PCMCIA (J19)

17591

Note: The 600 MHz Pentium III processor on the NCR 7454 2.1 terminals plug into a PGA socket. The 700 MHz Celeron processor on the NCR 7454 Release 2.2 terminals is soldered to the processor board and can not be replaced without replacing the processor board.

Memory Module
The memory subsystem supports a standard 144-pin SO-DIMM (Small Online Dual Inline Memory Module) socket, which is popular in notebook PCs. Only un-buffered, 3.3 V SODIMMs are supported. Buffered or 5 V SODIMMs cannot be used. Use only synchronous DRAM SODIMMs. (SDRAM). Note: There are no jumper settings required for the memory size or type; they are automatically detected by the system BIOS.

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Chapter 3: Hardware Service

Motherboard Replacement
If you replace the motherboard with a newer version, which has the Lynx EM4+ Video Controller, the Lynx EM4+ video chip requires BIOS Version 2.1.2.3 or greater. Note: The Lynx EM4+ video chip 7454 production break-in occurred on June 17, 2002, S/N 49-35273010.

Chapter 3: Hardware Service

3-41

Removing the Memory Module The memory module is held in place by metal latches on each side. Pry out on the latches to release the module. Remove the module.

Latches Memory Module

15987

Installing a Memory Module 1. Insert the module into the connector at about a 45-degree angle. 2. Pivot the module into position.

15988

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Chapter 3: Hardware Service

Replacing the Lithium Battery

The Processor Board contains a lithium battery, which provides power to the Real Time Clock and CMOS memory. The battery has an estimated lifetime of five years. The battery can be replaced with a Panasonic or Sanyo CR2032, or equivalent, coin cell lithium battery. This battery has a 220 mAh rating. Caution: A danger of explosion exists if battery is incorrectly replaced. Replace only with the same or equivalent type as recommended. Discard used batteries according to the manufacturers instructions. Attention: Il y a danger d'explosion s'il y a remplacement incorrect de la batterie. Remplacer uniquement avec une batterie du mme type ou d'un type recommand par le constructeur. Mettre au rbut les batteries usages conformment aux instructions du fabricant. 1. Remove the battery from its socket. The following illustration shows a Lithium Battery on a Pentium I Processor Board. 2. Insert the new battery.

Lithium Battery

16254

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3-43

Replacing the Processor

Note: This section applies to NCR 7454 Release 1.x, 2.0. and 2.1 terminals. The processor is soldered to the processor board on Release 2.2 terminals. The processor is cooled by a heat sink that screwed to the chassis. 1. Pentium I Processor: Remove the Retaining Clip that secures the Conduction Block by pressing down as shown in the following illustration.
Retaining Clip Conduction Block

15980

Pentium III Processor: Remove the Retaining Clip that secures the

Conduction Block by pressing down and out as shown in the following illustration.
Retaining Clip Conduction Block

18469

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Chapter 3: Hardware Service

Caution: When re-assembling, remember to replace the screw that secures the Conductor Block to the chassis. This is critical for heat dissipation. 2. Unlock the pins from the socket by inserting a small flat screwdriver (1/8" blade) in the socket slot and prying the processor chip/heat sink as shown below. This unlocks the pins in the socket.

16253

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The processor is mounted in a 321-pin Screwdriver Actuated ZIF (SAZ) socket. The SAZ socket locks/unlocks the processor pins in place by sliding the top plate to one side.

No Gap Socket Unlocked

No Gap Gap Socket Locked

16281

Note: The socket is fully locked (unlocked) when you cannot (can) see a gap in the socket mechanism as shown above. 3. Remove the CPU and Heat Sink. Note how the existing processor is positioned in the socket. Pin #1 is located at the flattened corner of the chip.

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Chapter 3: Hardware Service

4. Separate the processor from the Conduction Block and place it in an anti-static packing.

Conduction Grease

Pin 1

16265

5. Be sure the SAZ socket on the replacement Processor Board is in the unlocked position. Place the new processor over the socket with pin #1 properly positioned, and then guide the pins gently into place. Once it is aligned in the socket, push the processor into the socket until it is fully seated. The CPU should insert into the socket with minimum effort.

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6. Using a flat screwdriver, latch the pins in the socket as shown below. Be sure to apply sufficient force to lock the socket into the no gap position (see illustration in Step 2). You should be able to feel the socket latching into the locked position. If the socket is not fully latched the terminal will fail to boot.

16253b

7. Spread some heat conducting grease on the top of the processor, and place the heat sink on the processor. 8. Re-install the retaining clip, snapping the ends of the clip into the recesses on either side of the processor socket.

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Chapter 3: Hardware Service

CPU/System Speed Settings

Pentium I Processor SW1 must be configured to support the various types and speeds of processor chips. The default setting (shown below) supports the 133 MHz.
SW1
5 3 ON 4 6

Strapping shown for 133 MHz, 3.1V chip

16296

SW1 Definition Table

CPU Type (Intel Pentium) CPU Host Bus CPU (MHz) (MHz) Core SW1-1 SW1-2 SW1-3 SW1-4 SW1-5 SW1-6

133-VRT 166-MMX 166-MMX 266-MMX

133 166 166 266

66 66 66 66

3.1 V OFF 2.45 V OFF 1.9 V 1.9 V ON ON

ON ON OFF OFF

ON OFF ON OFF

OFF OFF OFF ON

OFF OFF ON ON

ON ON OFF OFF

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3-49

Pentium III Processor

OFF

ON
1

Strapping for Mobile Pentium III 600 MHz,100 MHz Bus

18003

SW1 Definition Table

CPU Type Host Bus (MHz) SW1-1 SW1-2 SW1-3

N/A Mobile Pentium III Mobile Celeron

66 100

ON OFF

ON ON

Reserved Reserved

Note: There are no strapping options on the 7454 Release 2.2 processor board equipped with the Pentium III 700 MHz processor.

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Chapter 3: Hardware Service

You can identify the CPU type by reading the information on the bottom of the chip. The CPU speed is the last three numbers in the FV number. The Core Voltage is listed at the end of the SL number. The examples below are typical.
133/166 MHz CPU 133 MHz CPU

Core Voltage CPU Speed

16441

266 MHz CPU

Core Voltage

CPU Speed
17401

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Powered RS-232 Configuration (RS-232/1)

This section applies to old style Pentium I processors. Use J20 to configure RS-232/1 as a standard RS-232 port or to have power at pin 9.

RS-232/1 Power (J20)

16297

RS-232 Port 1 (Pin 9)

J20 Position

+12 V Ring Indicate (std RS-232) Reserved for future use

1-2 2-3 3-4

Note: Pentium III and AMD processors detect the presence of a scanner and supply power as required.

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Chapter 3: Hardware Service

The default setting (shown below) supports the 266 MHz processor.
SW1
7 3 4 5 6 8

Strapping shown for 266 MHz, 1.9V Core Voltage

ON

17403

SW1 Definition Table

CPU Type CPU Host (MHz) Bus
(MHz) 133-VRT (Intel Pentium) 166-MMX (Intel Pentium) 166-MMX (Intel Pentium) 266-MMX (Intel Pentium) 366 (AMD K6-2) 133 166 166 266 66 66 66 66 3.1 V 2.45 V 1.9 V 1.9 V N/A ON ON ON N/A ON ON ON N/A ON ON OFF N/A ON ON ON N/A ON OFF OFF N/A OFF ON ON N/A ON ON ON N/A ON ON ON

CPUCore

SW1-1

SW1-2

SW1-3

SW1-4

SW1-5

SW1-6

SW1-7

SW1-8

366 400

66 66

See next table See next table

OFF ON

OFF OFF

ON OFF

See next table See next table

See next table See next table

See next table See next table

OFF OFF

OFF OFF

*400
(AMD K6-2)

*Any CPU marked as 450 MHz is set to 400 MHz on the Processor Board.

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3-53

AMD SW1 Setting The CPU core voltage is marked on the chip.
CPU Core Voltage
1.7 V 1.8 V 1.9 V 2.0 V 2.1 V 2.2 V 2.45 V

SW1-4
OFF OFF ON OFF ON ON ON

SW1-5
OFF OFF OFF ON OFF ON ON

SW1-6
ON OFF ON ON OFF ON OFF

DMA Channels
The following table lists the default settings.
DMA Data Width System Resource

0 1 2 3 4 5 6 7

8- or 16-bits 8- or 16-bits 8- or 16-bits 8- or 16-bits

Open Open Floppy Parallel Port (for ECP/EPP Config.) Reserved - Cascade channel

16-bits 16-bits 16-bits

LAN Open Open

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Chapter 3: Hardware Service

Processor Board Connector Pin-Outs

Connectors Common to all Processor Boards 2.5" IDE Connector (J1)
Pin Signal Name Pin Signal Name

1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43

Reset IDE Host Data 7 Host Data 6 Host Data 5 Host Data 4 Host Data 3 Host Data 2 Host Data 1 Host Data 0 Ground IDEDRQ I/O WriteI/O ReadIOCHRDY DDACK0 IRQ (14) Addr 1 Addr 0 IDE Chip Select 0 Activity+5 V Ground

2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 32 34 36 38 40 42 44

Ground Host Data 8 Host Data 9 Host Data 10 Host Data 11 Host Data 12 Host Data 13 Host Data 14 Host Data 15 N/C Ground Ground Ground N/C Ground N/C N/C Addr 2 IDE Chip Select 1 Ground +5 V N/C

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3-55

Inverter (J2)
Pin Name Function

1 2 3 4

+12 DIMINV ENABKLT GND

+ 12 Volts Inverter Dimmer Enable Backlight Ground

MSR (J3)
Pin Name Function

1 2 3 4 5 6 7 8

T1HO1 T1HO1 T1HO1 T1HO1 T1HO1 T1HO1 GND MSRPRES#

Track 1, Output 1 Track 1, Output 2 Track 2, Output 1 Track 2, Output 2 Track 3, Output 1 Track 3, Output 2 Ground MSR Present

Motion Detector and Power LED (J4)

Pin Name Function

1 2 3 4

PDCATHOD E GND PWRLED N/C

Motion Photo Detector Ground Power LED RSVD

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Chapter 3: Hardware Service

Touch Screen (J5)

Pin Name Function

1 2 3 4 5 6 7 8 9 10 11 12

NOV_CLK NOV_CS NOV_DATA +5 V GND GND N/C SHLD_DRV UR LR UL LL

Novram Clock Novram Chip Select Novram Data +5 V Ground Ground Shield Drive Upper Right Lower Right Upper Left Lower Left

POS Board-Parallel and CD (J6)

Pin Signal Name Pin Signal Name

1 2 3 4 5 6 7 8 9 10 11 12 13 14

STROBEData Bit 0 N/C Data Bit 1 Data Bit 2 Data Bit 3 Data Bit 4 Data Bit 5 Data Bit 6 Data Bit 7 ACKBUSY PE (Paper End) SLCT

15 16 17 18 19 20 21 22 23 24 25 26 27 28

AUTO FEEDERRORINITSLCT INGround Ground Ground +5 V +5 V Cash Drawer Solenoid A Solenoid B +29 V 29 V Return

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3-57

Line Output (J7)

Pin Name Function

1 2 3 4 5 6

OUT_L N/C N/C N/C OUT_R GND

Out Left No Connect No Connect No Connect Out Right Ground

Speaker Module (J8)

Pin Name Function

1 2 3 4

OUT_R GND OUT_L SPK DET

Out Right Ground Out Left Speaker Detect

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Chapter 3: Hardware Service

Power Supply (J9)

Pin Name Function

1 2 3 4 5 6 7 8 9 10 11 12 13 14

+5 V +5 V +5 V +12 V +3.3 V +3.3 V +29 V +29 V Ret GND GND GND GND GND GND

+ 5 Volts Vcc + 5 Volts Vcc + 5 Volts Vcc + 12 Volts + 3.3 Volts Vcc + 3.3 Volts Vcc + 29 Volts + 29 Volt return Ground Ground Ground Ground Ground Ground

Serial Ports (J10, J12)

Pin Signal Name

1 2 3 4 5 6 7 8 9

DCD Serial In - (SIN) Serial Out - (SOUT) DTRGND DSRRTSCTSRI (+12 V optional on Serial port #1)

Chapter 3: Hardware Service

3-59

PS/2 Keyboard (J11)

Pin Signal Name

1 2 3 4 5 6

KBDData NC GND +5 Fused @ 0.5 A KBDCLK NC

USB (J13)
Pin Name Function

1 2 3 4 5 6 7 8

USB1PWR USB1+ USB1USB1GDN USB2PWR USB2+ USB2USB2GND

+5 V USB Port1 Pos USB Port 1 Neg Ground +5 V USB Port2 Pos USB Port 2 Neg Ground

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Chapter 3: Hardware Service

Ethernet (J14)
Pin Name Function

1 2 3 4 5 6 7 8 9 10 11 12 13 14

TXTX+ RX+ TERMPLAN E TERMPLAN E RXTERMPLAN E TERMPLAN E TERMPLAN E TERMPLAN E LINK +5 V SPEED +5 V

Transmit Neg Transmit Pos Receive Pos

Receive Neg

Link Integrity LED +5 Volts Speed LED +5 Volts

Video Monitor Port (J15)

Pin Signal Name

1 2 3 4 5 6 7 8 9 10 11 12

Red Green Blue No Connect Ground Ground Ground Ground +5 V (DDC) Ground No Connect DDC Data

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3-61

Pin

Signal Name

13 14 15

Horizontal Sync. Vertical Sync. DDC Clock

PC Speaker (J16)
Pin Signal Name

1 2

SPKR +5 V

LCD Port (J17)

Pin Signal Name

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

Ground Display Enable Ground LP FLM Ground Panel Data 18 Panel Data 19 Ground Panel Data 20 Panel Data 21 Ground Panel Data 22 Panel Data 23 Ground Panel Data 10 Panel Data 11 Ground Panel Data 12 Panel Data 13

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Chapter 3: Hardware Service

Pin

Signal Name

21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50

Ground Panel Data 14 Panel ID 3 Panel Data 15 Ground Panel Data 2 Panel Data 3 Ground Panel Data 4 Panel Data 5 Ground Panel Data 6 Panel Data 7 Ground Shift Clock Ground VCON (contrast voltage) VLCD (3.3 V or 5 V) VLCD (3.3 V or 5 V) Enable VEE Ground Panel Data 9 Panel Data 8 Ground Panel Data 1 Panel Data 0 Ground Panel ID 0 Panel ID 1 Panel ID 2

Chapter 3: Hardware Service

3-63

PCI (J19)
Pin Signal Name Pin Signal Name

A6 6 A6 5 A6 4 A6 3 A6 2 A6 1 A6 0 A5 9 A5 8 A5 7 A5 6 A5 5 A5 4 A5 3 A5 2 A5 1 A5 0 A4 9 A4 8 A4 7 A4 6 A4 5 A4 4 A4 3 A4 2 A4 1 A4 0 A3 9 A3 8 A3 7

GND GND GND IOCHKSD7 +5 V +5 V SD6 SD5 SD4 SD3 GND GND GND GND GND SD2 SD1 SD0 IOCHRDY AEN SA19 SA18 SA17 SA16 SA15 SA14 SA13 SA12 SA11

B6 6 B6 5 B6 4 B6 3 B6 2 B6 1 B6 0 B5 9 B5 8 B5 7 B5 6 B5 5 B5 4 B5 3 B5 2 B5 1 B5 0 B4 9 B4 8 B4 7 B4 6 B4 5 B4 4 B4 3 B4 2 B4 1 B4 0 B3 9 B3 8 B3 7

GND GND GND RSTDRV Vcc Vcc Vcc IRQ9 -5 V -5 V DRQ2 -12 V -12 V 0WS+12 V +12 V GND GND GND SMEMWSMEMRIOWIORDACK3DRQ3 DACK1DRQ1 REFRESHSYSCLK IRQ7

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Chapter 3: Hardware Service

Pin

Signal Name

Pin

Signal Name

A3 6 A3 5 A3 4 A3 3 A3 2 A3 1 A3 0 A2 9 A2 8 A2 7 A2 6 A2 5 A2 4 A2 3 A2 2 A2 1 A2 0 A1 9 A1 8 A1 7 A1 6 A1 5 A1 4 A1 3 A1 2 A1 1 A1 0 A9 A8 A7 A6

SA10 SA9 SA8 SA7 SA6 SA5 SA4 SA3 SA2 SA1 SA0 GND GND GND GND SBHELA23 LA22 LA21 LA20 LA19 LA18 LA17 MEMRMEMWSD8 SD9 SD10 SD11 SD12 SD13

B3 6 B3 5 B3 4 B3 3 B3 2 B3 1 B3 0 B2 9 B2 8 B2 7 B2 6 B2 5 B2 4 B2 3 B2 2 B2 1 B2 0 B1 9 B1 8 B1 7 B1 6 B1 5 B1 4 B1 3 B1 2 B1 1 B1 0 B9 B8 B7 B6

IRQ6 IRQ5 IRQ4 IRQ3 DACK2TC BALE Vcc Vcc Vcc OSC GND GND GND MEMCS16IOCS16IRQ10 IRQ11 IRQ12 IRQ15 IRQ14 DACK0DRQ0 DACK5DRQ5 DACK6DRQ6 DACK7DRQ7 Vcc Vcc

Chapter 3: Hardware Service

3-65

Pin

Signal Name

Pin

Signal Name

A5 A4 A3 A2 A1

SD14 SD15 GND GND GND

B5 B4 B3 B2 B1

Vcc MASTERGND GND GND

Connectors Available on Pentium I Processor Boards CPU Fan (J18)

Pin Signal Name

1 2

+12 V GND

Connectors Available on Pentium III Processor Boards SVideo (J18)

Pin Signal Name

1 2 3

Luma GND Chroma

Internal USB (J20)

Pin Signal Name

1 2 3 4 5 6

+5 V INTUSBPINTUSBP+ LGC GND CHS GND CHS GND

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Chapter 3: Hardware Service

IRDA (J21)
Pin Signal Name

1 2 3 4

IRRX GND IRTX +5 V

CD/DVD ROM Secondary IDE (J22)

Pin Signal Name Pin Signal Name

1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45

CDAUDIO LEFT CDAGND IDE RST# SDD7 SDD6 SDD5 SDD4 SDD3 SDD2 SDD1 0 GND SIDEIOW# SIDEIORDY IRQ (15) SECDA1 SECDA0 SIDECS01# NC +5 V +5 V GND GND

2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 32 34 36 38 40 42 44 46

CDAUDIO RIGHT GND SDD8 SDD9 SDD10 SDD11 SDD12 SDD13 SDD14 SDD15 SIDEDRQ SIDEIOR# GND SIDEDACK# NC NC SECDA2 SIDECS03# +5 V +5 V +5 V GND GND

Chapter 3: Hardware Service

3-67

Pin

Signal Name

Pin

Signal Name

47 49

GND NC

48 50

GND NC

Internal Serial Ports (J23, J24)

Pin Signal Name

1 2 3 4 5 6 7 8 9 10

CD DSR RXD RTS TXD CTS DTR RT GND NC

Connectors Available on AMD Processors CPU Fan (J22)

Pin Signal Name

1 2

+12 V GND

3-68

Chapter 3: Hardware Service

Ethernet 10/100 LAN Interface

The Processor Board contains a 10/100 PCI Ethernet adapter that conforms to the IEEE 802.3 standard. The Ethernet communications interface supports PXE (pre-boot execution environment) loading via a boot ROM that is integrated with the PC BIOS. Each Processor Board contains a unique LAN IEEE address. This address is combined with other configuration parameters into a configuration data file, which is then used to program the onboard LAN EEPROM (U34). The onboard Ethernet circuitry supports twisted pair wiring in accordance with the following specifications.
Parameter Twisted Pair Ethernet

Standard Data Rate Segment Length Max Repeaters between Nodes Cable

10/100 Base-TX IEEE 802.3u 10/100 MB/s 100 m 4 @ 10 MB/s, 1 @ 100 MB/s Category 5

All patch panels, drop cables, and tap boxes used with the 10/100 Ethernet cable are rated for Category 5 applications. The Ethernet interface also provides link integrity and Speed LEDs that are mounted directly on the LAN connector for better visibility. The link integrity LED is ON when the link connection to the Hub is good. The Speed LED is ON when the system is set to transfer at 100 MB/sec.

Chapter 3: Hardware Service

3-69

POS Connector Board

F2, 3A, 125V (Display Power) Processor Board (J2) F1, 3A, 125V (Cash Dwr Power)

Cash Drawer (J3) Power OK LED (5V & 24V) Customer Display (J1)
16251

POS Connector Board with Microphone Support

F2, 3A, 125V F1, 3A, 125V (Display) (Cash Drawer Power)

Cash Drawer Customer Display Microphone Support

17298

3-70

Chapter 3: Hardware Service

Power Supply
The power supply provides power to the terminal through a connection at the Processor Board. The Processor Board serves as a hub to distribute power to all of the terminal functions: PS/2 Keyboard PCMCIA Daughter board (future release) USB (some USB peripherals require their own power supply) Hard Disk LCD POS Connector Board Cash Drawer(s) VFD Customer Display RS-232/1 (when powered option is selected through J-20) Specifications 90 to 264 VAC operating range, Universal Input 85 Watts Desktop (brick) package design Meets UL, CSA, TUV, CE Agency Approvals Built-in AC EMI filter Output over-voltage, over-current and input surge protection Regulated triple outputs with Low Ripple

Chapter 3: Hardware Service

3-71

DC Outputs
Following are the power supply output voltages and rated loads per output at the cable connector: 3.3 VDC @ 2.2 Amps 5.0 VDC @ 5.1 Amps 12 VDC @ 2.5 Amps 29 VDC @ 0.04 Amps Watts = 85

Cable Pin Outs

Pin # Voltage

1 2 3 4 5 6 7 8 9 10 11 12 13 14

5.0 VDC 5.0 VDC 5.0 VDC 12 VDC 3.3 VDC 3.3 VDC 29 VDC 29 VRET GND GND GND GND GND FGND

3-72

Chapter 3: Hardware Service

Terminal Power Diagram

3.3 V 5.0 V 12.0 V 29.0 V

Processor Board

AC Power

Power Supply

POS Connector Board

Cash Drawer (29 V) Customer Display (5 V)

16268

Chapter 3: Hardware Service

3-73

Clearing the Password

Pentium I Board
The password can be cleared by opening the 7454 and shorting the appropriate resistor pins on the Processor Board. Caution: This procedure clears not only the password, it clears CMOS and all CMOS settings (time, date, IO config, etc.). 1. Turn off power to the 7454. 2. Open the cabinet to gain access to the Processor Board. 3. On the Processor Board, locate R92, which is near the battery. 4. Use a small screwdriver or other conducting device to short across the pins of R92.

Pentium III Board

The password can be cleared by opening the 7454 and shorting the appropriate resistor pins on the Processor Board. Caution: This procedure clears not only the password, it clears CMOS and all CMOS settings (time, date, IO config, etc.). 1. Turn off power to the 7454. 2. Open the cabinet to gain access to the Processor Board. 3. On the Processor Board, locate R75, which is very near to the battery. 4. Use a small screwdriver or other conducting device to short across the pins of R75.

3-74

Chapter 3: Hardware Service

Index

IRDA connector, 3-5

B
Battery Replacement, 3-42 Beep and error codes, 2-2

L
LCD assembly (12.1-inch) Removing, 3-24 Replacing the Backlight, 3-30 LCD assembly (15-inch) Removing, 3-31

C
Clearing password, 3-73 Compact flash Removing, 3-13 CPU/system speed settings, 3-48

M
Memory module Removing, replacing, 3-39 Model number, 1-2 MSR Removing, 3-8

D
Disassembly procedures, 3-3 DMA channels, 3-53

E
Error and beep codes, 2-2 Ethernet 10/100Base-T, 3-68

P
Password, clearing, 3-73 POS connector board, 3-69 Removing, 3-15 POST Recoverable errors, 2-1 Terminal errors, 2-6 Test points and beep codes, 2-6 POST errors, 2-1 Power supply Cable pin-outs, 3-71 DC outputs, 3-71 Removing, 3-35

H
Hard disk Removing, 3-11

I
Inverter board (12.1-inch) Removing, 3-21

Specifications, 3-70 Power-on self-test, 2-1 Processor Identification, 3-50 Replacing, 3-43 Processor board Connector pin-outs, 3-54 Ethernet 10/100 LAN interface, 3-68 Removing, 3-15 SW1 definition table, 3-48 SW1 definition table, 3-49 Processor board components, 3-38

R
RS-232 port Strapping for powered port, 3-51

S
Serial number, 1-2 Stereo speaker assembly Removing, 3-5

B005-0000-1342

Dec 2002

Printed on recycled paper