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Working Together For Success
OpenFlows™ provides unmatched interoperability, advanced features, and a user-friendly
interface for water and wastewater professionals. But finding software that will help you optimize
your designs, increase profits, save time, and keep your consumers happy is only the first step.
Successful integration through consistent and reliable support, including access to water
and wastewater industry experts, ensures you will accelerate your productivity.
Support Resources Guide 1
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Test the Waters
We understand that becoming proficient
and productive on your new software
is extremely important. That’s why our
experts have created an extensive library
of new user resources.
New User Learning Resource Guides
Our informative and robust online guides tailored
for new users will ensure you get up and running
quickly. All new users receive access to this
guide and many other helpful resources with
the purchase of OpenFlows software.
Webinars
Recorded webinars featuring Bentley experts
and other OpenFlows users help you learn
more about the product benefits, as well as
some tips and tricks.
Access Webinars
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GET TO KNOW Webinars:
OUR EXPERTS OpenFlows™ WaterGEMS® –
Automated Model Build and Fire Flow
Explore how OpenFlows WaterGEMS can provide you
with the tool sets and capabilities necessary to improve
Meet one of our Bentley hydraulics and hydrology your workflows. Access Webinar
experts and access a sample of the robust content OpenFlows™ CivilStorm® –
that they have created for OpenFlows users. One Software for All Your Stormwater Needs
Get an overview of OpenFlows CivilStorm’s capabilities for
stormwater modeling. Access Webinar
Blog Articles:
Linsey Design System Waterways –
with OpenFlows WaterGEMS
Henderson Learn how to design your water system with
OpenFlows WaterGEMS. Read More
Product Sales Engineer Choose a Hydraulic Modeling Tool –
for Your Water Distribution System
Learn about OpenFlows WaterGEMS and its unique platform
interoperability for hydraulic modelers. Read More
Optimal Sewer Modeling Results
with OpenFlows™ SewerGEMS®
After earning a degree in civil engineering from Bucknell Learn about the ability to integrate your sanitary and combined
University, Henderson worked as a water resource engineer sewer models in multiple platforms. Read More
specializing in stormwater management and stream
restoration. She is dedicated to helping users identify the Videos:
best OpenFlows applications to use for drainage design,
OpenFlows CivilStorm
water distribution network design, and hydrologic studies. A six-part video series Watch Videos
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Take a Deeper Dive
When you are ready to explore more of the features
and functionality of the OpenFlows applications, these
resources will offer the details you are looking for.
In-product Help
Quick Start lessons are included within the applications. Simply click
File > Help > Quick Start from the software menu to get step-by-step
instructions for solving typical problems.
WIKI Knowledgebase
The Bentley Support Team continually documents solutions and modeling
insight in the highly informative WIKI Knowledgebase. This wiki brings
together a massive amount of content in one easily searchable location,
with improvements and updates added daily by our experts.
Access WIKI
On-demand Training
Courses and learning paths database Access Training
Virtual classroom Access Training
Formal Expert Training
On-demand and live training are included with SELECT/ELS licenses
Read More
Keys
Every Virtuoso subscription of OpenFlows software includes
complimentary keys that can be redeemed for customized training
with experts. Read More
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GET TO KNOW
OUR EXPERTS
Meet one of our Bentley hydraulics and hydrology
experts and access a sample of the robust content
they have created for OpenFlows users. Blog Articles :
Water and Wastewater Collection –
Walski is a frequent contributor with insightful articles as well
as tips and tricks for hydraulic and hydrology engineers.
Check out this collection of his popular articles. Read More
Tom Webinars:
Walski, Ph.D., P.E. Operating Your Water Distribution System
More Efficiently
Bentley Fellow
Learn tips on how to effectively operate a system, identify
opportunities to reduce nonrevenue water, and respond to
emergency situations such as pipe breaks or fires.
Access Webinar
Making Water Network Design Easy
In this webinar, Walski outlines several applications that
are crucial for water project success and workflow efficiency
Walski has over 40 years of experience in applied hydraulics
using OpenFlows WaterGEMS. Access Webinar
and is the author of hundreds of journal papers and books.
He has won numerous awards for his work and is well
admired in the industry. Before joining Bentley Systems,
Walski worked in the industry and was a university professor.
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Join the Community
We know that even advanced users need support
sometimes. Bentley communities and social
media channels offer a way to find answers to
your questions, connect with peers, and stay up
to date on product announcements.
OpenFlows Wiki
Search for and find answers in this knowledgebase of over
2,000 articles that are maintained by Bentley support experts.
Access WIKI
OpenFlows Forum
Post your questions and interact with other OpenFlows users
in this vibrant, active community. Read More
Stay Social
• Stay up to date with product features through the
OpenFlows YouTube channel Connect
• Follow us on the Bentley Water Infrastructure Solutions
LinkedIn channel. Connect
Meet with an Expert
Sometimes you just need personalized, expert support.
Schedule time with a Bentley technical support engineer
through the service request manager. Read More
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GET TO KNOW
OUR EXPERTS
Meet one of our Bentley hydraulics and hydrology Blog Articles:
experts and access a sample of the robust content Improve Operational Efficiency
they have created for OpenFlows users. Read about the interoperability and solutions
to simplify your workflows. Read More
Complete Your Modeling Projects Quickly
Learn how valuable OpenFlows WaterGEMS can be
for your water network designs. Read More
Julio Choose the Right Solver for Your
Stormwater Network
Issao, Ph.D.
Part 1
Learn about the robust solution sanitary network
designers and engineers choose. Read More
Product Sales Engineer Choose the Right Solver for Your
Stormwater Network
Part 2
Learn which solver is right for your wastewater or
combined sewer network. Read More
Issao is an environmental engineer with master’s and doctorate Challenges Water Utilities Face with
Operating Water Supply Networks
degrees, as well as over 10 years of experience in the basic Learn how OpenFlows WaterGEMS is a proven,
optimized solution.
sanitation, hydroelectric, and water resources sectors. His
Read More
experience on a wide range of projects for governments,
intergovernmental organizations, and the private sector enable
him to provide support to water professionals on digital
transformation, resilient infrastructure, and efficient utility design.
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Don’t Just Take Our Word for It
See what your peers are saying about Bentley Systems and OpenFlows applications.
“ Bentley WaterGEMS enabled “ The experts at Bentley have “ The 1D/2D functionality in
conceptioneering in this always been so supportive and OpenFlows SewerGEMS is a
4,000-kilometer multivillage available when we need them. powerful tool for flood modeling
rural water supply’s single The partnership between TSA and hydraulic analysis of
hydraulic model to benefit about and Bentley means a lot to us. ” stormwater systems overflowing.
1 million villagers in India. The user-friendly interface and
— Matheus Viegas, Owner Tecnologia
Design evaluation and analysis em Saneamento Ambiental (TSA) intuitive surface grid creator
was done efficiently in a make working with real surface
pareto-optimal timeframe of areas easy and fun. It provides
25 resource days, making the “ The Bentley support team comprehensive visualization
project one of its kind! ” was very easy to work with via options, both with built-in and
email. They were very helpful external tools. ”
— Devashri Karve, Water Engineering
Consultant, DTK Hydronet Solution in listening and providing
— Pawel Suchorab, M. Sc. Eng
suggestions that helped resolve Lubin University of Technology
my issues. They also addressed
follow up questions. I am
personally very thankful for
the assistance! ”
— Feedback provided on
Bentley Support feedback form
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A Family-owned Company Uses
OpenFlows to Change the Lives of
Communities in Need
Learn how the father/son team at TSA - Tecnologia em
Saneamento Ambiental works hard to bring a better quality
of life to underserved communities by designing new
sewer networks.
Watch Video
Learn how, during a record-breaking drought,
TSA identified and fixed leaks to optimize
infrastructure, saving precious water.
Watch Video
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OpenFlows
With Bentley’s water and wastewater software, you can plan intelligently and
deliver clean water safely, model water system operations accurately, and
make renewal decisions reliably. Confidently create master plans, support
land development projects, and optimize the operations of water distribution,
wastewater, and stormwater systems.
A few of the most popular OpenFlows applications:
OpenFlows OpenFlows OpenFlows
WaterGEMS SewerGEMS HAMMER®
Water distribution Wastewater and Water hammer and
design and analysis stormwater management transient analysis
software software software
To learn about all of the OpenFlows applications
Click Here
© 2023 Bentley Systems, Incorporated. Bentley, the Bentley logo, OpenFlows, CivilStorm, OpenFlows HAMMER,
OpenFlows SewerGEMS, and OpenFlows WaterGEMS are either registered or unregistered trademarks or service marks
of Bentley Systems, Incorporated or one of its direct or indirect wholly owned subsidiaries. Other brands and product
names are trademarks of their respective owners. 453966-23
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