a nM # a ailREADING TEST In the Reading test, you will read a variety of texts and answer several different types of reading comprehension questions. The entire Reading test wil last 75 minutes. There are three parts, and directions are given for each part. You are encouraged to answer as many questions as possible within the time allowed. ‘You must mark your answers on the separate answer sheet. Do not write your answers in your test book. PART 5 Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given below each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B), (C), or (D) on your answer sheet. 101. The Pangea Company will send —--— an 105, Building management -——— asks e-mail confirming receipt of the application. employees to avoid socializing in the lobby. (A) your (A) respects (8) yourselves (8) respected (C) yourself (C) respectful (0) you (0) respectfully 102. Mr. Yamamoto's farewell/party was -——-in 106, The theater district isilocated —-—- walking the cafeteria on Tuesday. distance of the Yafeh Hotel. (A) meant (A) within (8) held (8) along (C) taken (C) below (0) built (0) down 103. Tours run every day, but there may be-—--._ 107. As comisumets buy more products online, availability on weekends. ‘etallers are finding ways —-—- orders more (A) iit quickly. (6) limits (A) have delivered (C) limited () are delivering (0) limitation (C) to deliver (0) delivers 104. Bentoc Shoes has a loyal customerbase it provides high-quality service. 108. Please -——- that environmental iSpectors: (A) because ‘must renew their certification yearly. (8) rather (A) proceed {C) not only {B) secure (D) as well (©) note (D) keep 50.109. 110. m1. 112. 113. 114, Mr. Yi's calendar is -—~ open for interviews from 3:00 p.m. to 5:00 piv, on Tuesdays (A) usually (8) during (C) several (0) longer The leadirole ——- the film Sunpocket was created especially for Ms, Abebe. (A) by (B) at (C) in (0) as Your current online banking session ‘so please logion to your account again. XAG Motors recommends checking your vehicle's oil at -—- intervals. (A) heavy (B) genuine (C) regular (0) immediate Mr. Wuswastresponsible forthe latest design ——- at Shu Faucet Company. (A) innovative ) innovatively (©) innovate (0) innovation Rincon Data has just opened a new facility that is ——- larger than its previous one. (A) expertly (B) significantly {C) prominently (0) historically 115. 116. 17. 118. 119. 120. Each year, the relationship between what people eat and the state of ——--- health is ‘more fully understood. (A) they (8) their (C) theirs, (0) them from customers is valuable in determining where we need to improve. (A) Inventory (B) Feedback (C) Possibility (0) Distribution cae 6 Fe Poet Yoshino Nagao will read from her latest —-— eolleation at Argyle Library on Friday, (A) publisher (B) publish (C) published (D) publishes. ‘An inspestion of the Cottier Building identified several --—— defects. (A) private (B) instructional (C) complimentary (0) structural Retailers have been reporting —-—- strong sales of swimwear for this time of year. (A) surprised (8) surprises (C) to surprise (0) surprisingly Curitour Travel offers -—-- throughout Asia that vary in length, cost, and group size. (a) excursions. (B) refreshments {C) improvements (D) institutions (G0.0N TO THE NEXT PAGE ae TEST? 54121. As the city’s largest —-—, Bailin Hospital provides more than 1,000 jobs at its west campus alone. (A) employment (8) employable (C) employing (0) employer 422. The venue is small, so not —-— who requests a ticket to the play willbe able to attend. {A) the other (8) one another (C) everyone (0) someone 123. Both the Atkinson Times and the MacMillan Record have sizable readerships, each targets a different demographic. (A) unless (B) although (C) once (0) whether 124. --—- the acquisition of a competitor, Plautner Electric has become the biggest appliance retailer in the city. (4) with (6) Wherever (C) Together (0) Above 125. The shipment delay was ——--- caused by ‘miscommunication within our department. (A) primarily (B) eventually (C) hastily (0) reluctantly 52 126. Because of an ordering effr, Vival Market received an —---- of 200 bags of rice. (A) exceeding (8) exceedingly (C) excess (0) excessive 127. Ms. Choi reports that the new toftare works well =e compulers operating system has been updated. (A) provided'that (8) no sooner (C) soasto (0) inview of 128, Researchers must signin at the visitor registration table upon ———- the Briston Literary Archive. (A) entered (6) entering (©) entry (0) enter 129, Over the years, Gamet Advertising has supported its employees’ volunteer work for charitable organizations. (A) currently (8) upwardly (C) severely (0) actively 130. Ms. Rakel’s new Stockholm office tower is sure to be recognized as a highlight of — architecture. (A) instant (B) associated (C) contemporary (0) simultaneousPART 6 Directions: Read the texts that follow. A word, phrase, or sentence is missing in parts of each text Four answer choices for each question are given below the text. Select the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet Questions 131-134 refer to the following job advertisement. Berestoff Lid. -73;~ a professional procurement officer to oversee bidding and procurement processes in all company departments. This employee will draft advertisements, prepare contract, provide training on policy and procedures to company personne! The posit two The - position requires a two-year degree in businessvadministration or a related field. The ~ must have a minimum of three years experience as an office manager in a corporate environment, documents, process bids, including recent experience in procurement. -75;- 431. (A) seeks 134, (A) Likewise, company-owned cars are a (8) hires major expense for firms such as ours. (©) offers (8) Moreover, excellent organizational skills (0) trains are essential. (C) The top candidate for the position has 432. (A) so been offered a one-year contract. (8) while (0) Allempioyees have been notified of the (C) nor policy change. (0) and 133. (A) application (8) applicant (C) applying (D) apply (90.0N TO THE NEXT PAGE Sere TesT2 53 ra be BeQuestions 135-138 refer to the following e-mail To: Hong Kong Office Staff From: Wai-Lun Yeung Date: Monday, 4 January Subject: Interns Dear Colleagues, | am writing -F5- you that two university students will be arriving next week and beginning their si-week jtmmsips in the Hong Kong office. Their duties will =~ eonsistof helping the Corporate Social Responsibility tea organise their plans for the coming year. Both intems have strong backgrounds in responsible business practices. As such, they will be well'suited to their 17. The intoms willbe using the vacant office in the east wing. ~~ Please let me know if you have any questions or concerns. All best, Wal-Lun Yeung 135. (A) information 138. (A) They were far away from our office. (B) informed (8) That time is usually critical to our work. {C) informs (C) The room will be theirs for six weeks. (0) to inform (0) Itwill be for sale in the new cafeteria, 136. (A) cautiously (8) patiently (C) largely (D) quietly 137. (A) roles {B) donations (C) articles {D) locations 54Questions 139-142 refer to the following memo. To: All staff From: Management Date: October 10 Re: Move to new office Preparations for the move to our new office are scheduled to take place on Thursday and Friday of for this are going to be gistributed to each employee's cubicle in advance. on Wednesday afternoon. As you pack your belongings. please write your name and employee number on the top and sides of each box. next week. Boxes, tape, and markers: retumed to you. Please take any valuables home with you by Wednesday. The company will not be responsible for the loss of any items during the move. No open food items may be packed packaged food, such as candy and crackers, may be boxed, Thank you for your cooperation. Ahuman iat, resources employee will come around and record this number to ensure that all of your boxes are - unopened 142. 139, (A) Itineraries 142. (A) Moreover (B) Proposals (8) However (C) Materials (C) Simitany (D) Licenses (0) Previously 140. (A) were providing (B) will be provided (C) will provide (0) are providing 441. (A) Make a note of your total count. (8) He will want to know how many of each you have. (C) Boxes will be shipped at the company’s expense, (0) Extra boxes and tape can be found in the front lobby. {G0 OW TO THE NEXT PAGE ee TEST? 55 ee eteQuestions 143-146 refer to the following e-mail To: Rudolf Crowley From: Dafina Ndashe ‘Subject: Decision on proposal Date: 12 August Dear Mr. Crowley: lam pleased to inform you that at the Tuesday night meeting the city council approved your (proposal to build an inn at 17 Dickinson Street. You age 2 01mal eller of approval this week. {azz Specifically, hey were concemediabout noise and on-street parking, However, your ~~ that the inn would only serve breakfast to guests and would not have a restaurant open to the we that the is generalipublichelped to persuade them. --7-~ they were pleased that the small parking area is. tucked into the back of the property, so curbside parking along the street should not be affected. Please let me know if you have any questions. Sincerely, Dafina Ndashe Clerk, Millview City Counci 143. (A) receiver 445, (A) assure (@) receiving (8) assures (C) had received (C) assured (©) should receive (0) assurance 144, (A) The city council elections are quickly 146. (A) imaddition approaching. (@) In contrast (8) Indisputably, Dickinson Street is one of the (C) Unfortunately loveliest streets in the city (0) Normally (C) As you know, there were some objections from the people in the neighborhood. (D) Many small hotels offer complimentary breakfasts to their guests. 56PART7 Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet. @ LSaL ‘Questions 147-148 refer to the following notice. Per state taw, all employees at this facility are required to wear long pants, long sleeves, socks, and steel-toe shoes. Employees who work with ‘chemicals are also required to wear masks and safety gloves. Eating and drinking are prohibited ‘except in the cafeteria. 147. Where would the notice most ikely appear? 148. What issue does the notice discuss? (A) Ina laboratory (B) Ina restaurant (A) Workplace cleanliness (B) Lunch breaks (C) Ina clothing store (C) Weekly schedules (0) Ina lawoffice (O) Workplace safety (G0.0N TO THE NEXT PAGE oe Test? 57Questions 149-150 refer to the following e-mail noreply @electrimaxstores.com ‘wlarmowski@mailzm.com February 2 Repair request #29892. Dear Mr. Tarnowski, We are sorry to hear you are having trouble with the washingemachine you purchased at an Electrimax store. Your repair tequest has been received. Within the next 24 hours, we wil all yout sBoMP a service ePBOMIMENEn yur home, Note tha atthe ime of service, our ‘ill ask to see the original receipt given to you when you purchased the machine. Please have it available ‘Thank you for using our online communication form. We look forward to serving you. Electrimax Customer Service Team ~ 149. 58 Why did Mr. Tarnowski use the online form? 150. What is Mr. Tamowski asked to do? (A) To ask for a product replacement (A) Register a product (B) To inquire about delivery options (8) Provide his home address {C) To request a service appointment (C) Present proof of his purchase {D) To post a customer review (0) Visit an Electrimax storeQuestions 151-152 refer to the following information. 9g ¢ New Policy for Remote Participation (On Monday, the boardiofidirectors of Heart & Health Charity adopted a remote participation policy for committees, boards, and working groups. operating under the organization’s umbrella. The policy authorizes the chairperson of the particular committee to permit a member to participate by telephone or videoconference when the member cannot physically attend the meeting. There are forms to and procedures to follow, so check the Web site for details on how to takevadvantage-of this new policy. cae hs Be 151. What is the information primarily about? 152. According to the information, how can (A) The charity's multiple offices people find out more’? (8) Attendance at meetings (A) By going online (C) Technological improvements (8) By speaking with a chairperson (D) Ameating schedule (C) By joining a videoconference (D) By reading a manual (G0.0N TO THE NEXT PAGE —— TEST? 59Questions 153-154 refer to the following text-message chain, 6 Fabien Vahle (8:43 A.M.) Sita, are you stil at the warehouse Sita Singh (8:46 A.M.) Yes, Do you need something? Fabien Vahle (8:47 A.M.) Could you bring over some medium-sized cardboard gift boxes? You can put them in the eloset on the second floor. Sita Singh (8:48 A.M.) How many? Fabien Vahle (8:49 A.M.) Adozen or so. Sita Singh (8:52 A.M.) That's about how many are left here. Fabien Vahle (8:54 A.M.) | guess it’s time to replenish the inventory. Pil send out an e-mail 153. At8:54 a1, what does Mr. Vahle mean 154, What will Ms. Singh probably do next? when he writes, “Ill send out an e-mail"? (A) Take an inventory of boxes (A) He will ask warehouse staff to help {B) Prepare a gift for Mr. Vahle Ms. Singh. (C) Organize a messy closet (B) He will placezanvorder for more boxes. (D) Bring boxes to the second floor {C) He will inform a colleague about a new policy. (0) He will thank Ms. Singh for a job well done. 60‘Questions 155-157 refer to the following notice. ‘Attention All Employees At 7:30 AM. today, the main server facility lost power during regular security testing —I!] — Rower was restored less than one hour later, and the company Web site is now fully funetional. — [2] —. However, many services are still down. Among these are the main database and all desktap phone services, including voice mail, At this time, you can access e-mail from mobile devices but not from your office computers. —Bl_ Our technicians are working to bring a cae ry ystems back online. However, it may take his afternoon for everything to tesumme working normally. — [4] — We understand the importance of these services to your work, and we will issue updates as more information becomes available, 155. What is the purpose of the notice? 157. In which of the positions marked (1), [2 [3], (A) To explain how to access a Web site and [4] does the following sentence best (B) To provide instructions for using voice belong? Gar “We humbly ask for your patience until that (C) To inform employees of a technology ae eae issue neh (0) To advise employees of revisions to a 8 0 database (©) B) 456. What is indicated about the company ©) e-mail? (A) Itis only available on office computers. (8) Itis accessible on mobile devices. (C) Only office technicians can use it currently (0) Ithas been updated to provide more ‘security. (90.0N TO THE NEXT PAGE eee TEST2 61Questions 158-160 refer to the following letter. 158, 159, 62 Peake Painting Ltd. * 375 Fox Road © Toronto, ON M5B2CI * 416-555-0101 8 June Ms, Priti Parekh, Manager Eagle Point Apartments 23 Conconfia Lane Toronto, ON MSH LAL Dear Ms, Parekh: This letter is a follow-up to our telephone conversation of 6 June. As I mentioned then, we have been successfully serving many apartment complexes in the Toronto area for the past fifteen years. I would be happy to supply feferenees. also discussed with you the various benefits our service agreement offers. These include priotity scheduling, preventive maintenance, service discounts, and advice from our expert painters. Our service agreement also covers the repainting of apartments vacated by @ehants and a one-year guarantee on paint and labour. Enclosed! is a copy of our stanelatel contract, which can be djs to your SpReific needs and requirements, Please let me know if you need any further information. look forward to hea Sincerely, Nuruddin Abdullahy ‘Nuruddin Abdullahi, Owner Peake Painting Ltd ing from you soon. Enclosure Why did Mr. Abdullahi send the letter to 160. What did Mr. Abdullahi send with the letter? Ms. Parekh? (A) Information for tenants (A) To give some details about his business (8) Abill for services (8) To describe some available apartments, (C) Asample contract (C) To inuire about a service provided (D) An estimate of costs (D) To ask for a reference What is NOT mentioned as a feature covered by the service agreement? (A) Price reductions (8) Annual evaluations (C) Recommendations by specialists (D) Periodically performed maintenanceQuestions 161-163 refer to the following report. Web site traffic report Prepared by Takani Analytics For www.hejmo.com similar Web sites. ‘Traffic Sources Direct Traffic: 17% Redirected Traffi 3% company’s Web site, Search Engine Traffic: 22% products, > Popular search engines: Locala, River Social Media Traffic: 8% > Popular outlets: myfold, grouple Frot sale 20% purchased an item The following report breaks down how visitors to www-hejmo.com found your Web site, Based on the results, we advise you to boost your social media presence. Your Web site tafe from social media sites is approximately 20 percent lower than that of 32% of total users never left the home page 48% visited individual product pages without purchasing an item cae Te » These are visitors who typed in your Web address or had it bookmarked. > These are visitors who followed a link from an advertisement found on another » Popular referral sites: gardensandhomes.com, modernhousehold.com > These are visitors who used a search engine to search for specific information or > Popular search terms: chair, lamp, table, bookshelf, desk > These are visitors who followed a link from an advertisement posted on social media. 461. What Web site traffic source does Takani Analytics recommend increasing? (A) Direct traffic (8) Redirected tratfic (C) Search engine traffic (D) Social media traffic 162. What type of products does wwwhejmo.com most likely sell? (A) Books (8) Furniture {C) Advertisements (0) Gardening equipment 163. What is indicated about www.hejmo.com? (A) It advertises on other Web sites. (B) It gets more direct traffic than similar Web sites do. (C) Ithas redesigned its home page. (D) Ithas increased its Internet sales. {G0 OW TO THE NEXT PAGE Se TEST2 63Questions 164-167 refer to the following article. 164, 165. 166. 64. CAPE TOWN (18 May}—The Cape Town Museum of Art has announced the appointment of Ms. Simphiwe Nyambi as hhead of the museum's. Digital Media Department, effective on 1 June. —[1]— ‘The department is responsible for managing digital content for the documentation and ‘nterpretation/of the museum’s collection. In her role as ehiefidigitaloffices, Ms. Nyambi ‘will explore new digital opportunities forthe ‘Ms. Nyambi studied journalism in South Africa and Scotland. —[2]—. Until recently she lived in Nairobi, Kenya, where ‘she was the digital editor for African Arts & What is a purpose of the article? (A) To introduce a new publication (B) To describe partnerships between museums and universities (C) To discuss new methods of documentation (D) To announce the hiring of a media specialist According to the article, where is one place Ms. Nyambi studied? (A) Canada (8) Kenya (C) Scotiand (D) The United States What is true about Ms. Nyambi? (A) She can see the museum from her home. (B) She grew up near Nairobi. (C) She earned a degree in computer science. (D) She owns a large collection of art Culture Quarterly. — [3] —. Before working for the joumal, she taught Joumalism at colleges in the United States and Canada, “T ampdelightedto be back in my hometown,” Ms. Nyambi said in a recent interview with this publication. — [4] —. “T feel blessed to have the opportunity to work for this wondlenfll muscum. It holds a special place in my heart, dating back t0 my childhood. And as of two weeks ago, I have 2 clear view of the building from my apartment. I look forward to sharing the museum's amazing collection with the world through digital media 4167. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? “She replaces Mr. Arthur Maseko, who resigned in March.” (A) [1] (8) (2) (C) 13) (0) 4)Questions 168-171 refer tothe following online chat discussion ‘Sara Davis (9:40 A.M.) Don’t forget that our brainstorming meeting today is at 1:30 in room 143. Please bring your suggestions for the Alder presentation. Ron Chou (9:41 A.M.) Vilbe there, Sara. Will you be available after the meeting to discuss the facilities work request? Sara Davis (9:41 A.M.) ‘Absolutely. Let's talkin my office immediately afterwards ‘Tania Watson (9:42 A.M.) Can you include Patrick Martin in the meeting? He has some good ideas for ¢ with the new clients. cae BE ‘Aidan Reynolds (9:43 A.M.) [have some advertising and promotional/eoncepts that I've drafted I'l bring them. Sara Davis (9:44 A.M.) Done. Good idea, Tania. Ron Chou (9:45 A.M.) Great. I've been waiting to see those, Aidan. ‘Tania Watson (9:46 A.M.) How long do you think the meeting will last? I'm supposed toibrief Scott Kennedy at 2:30 on the results of the Blackwood presentation. ‘Sara Davis (9:47 A.M.) We're scheduled for an hour and a half in the room, but feelifreeito leave whenever you need to. 168. Why does Ms. Davis invite the writers to the 170, At9:44 aw, what does Ms. Davis most afternoon meeting? likely mean when she writes, “Done”? (A) To generate new ideas (A) She has completed the Blackwood (8) To review a client survey presentation, (C) To discuss a work request (8) She has sent a meeting invitation to (0) To finalize the Alder presentation Mr. Martin, (C) She has freed up time for a meeting 169. What will Mr. Reynolds contribute to the (0) She has finished her work for the day. afternoon meeting? (A) Scheduling information 471. Why does Ms. Watson need to leave the {B) Conference projects afternoon meeting early? (C) Client strategies (A) She is leaving for a business trip. (D) Marketing plans (8) She has to provide information to a colleague. (C) She must prepare for a presentation, (0) She is scheduled to greet new clionts. (60.0 TO THE NEXT PAGE TEsT2 65Questions 172-175 refer to the following article. Quester Expands Marketplace DUBLIN (23 July)—Quester Lid,, the company that operates the groundbreaking Quester Web site for jobseekers and employers, has announced that it will now include technology-related occupations in its marketplace. Since its latungh more than five years ago, Quester has focused solely on stafling for organisations in the health-care sector. Like health care, the technology sector is also struggling to find employees who have the right skills and who can help ‘meet the demands created by high growth. “The employmentitate of technology professionals is already quite high, yet jobs in the industry ane_projectedl to grow ignificantly each year over the next decade.” said Ladi Misra, a founding partner of Quester, Quester works by bringing job seekers together with recruiters and hiring managers. When companies contract with Quester, job listings are created with details of the companies’ open positions. Job seekers create a skill-set profile and idemtify opportunities of interest to them. ‘Candidates and employers interact, seeking links and bridges between skills and jobs listed on the Quester site. Quester’s proprietary algorithm matehes employers and job seekers and then notifies both. Using a simple messaging- and-scheduling tool, job seekers can indicate their interest in a job opening and employers can send interview requests, Employers are assigned personal guide to walk them through the process and to ensure the maximum benefit from the experience. There is no cost to job seekers, “It’s great for both ends of the employment market,” said Ms. Mista. “Job seekers can easily find the most appropriate opportunities and employers get the information they need to ‘efficiently acquire in-demand talent, usually in less than a month.”472. Where would the article most likely appear? (A) Ina medical journal (8) Ina business magazine (C) Ina technology firm's newsletter (D) Ona hospital's Web site 173. The word “meet” in paragraph 2, line 7. is closest in meaning to (a) fui (8) join (©) find (©) contact 174, What is indicated about Ms. Misra? (A) She worked as a medical professional in the past. (B) She helped to create Quester. {C) She is in charge of hiring at Quester. {D) She expects the health-care sector's profits to grow. 175, What is suggested about Quester's system? (A) Its technology needs to be upgraded (8) It guarantees job seekers a match within 30 days. (C) Itoffers positions in many different industries. (0) Its costs are covered by employers. {80.0 TO THE NEXT PAGE ee TEST? 67 7 Sal68 LONDON (20 May)—Narvalis, « marine= transport company based in Le Havre, France, ‘announced last week that it has once ag; ‘added to its cargo fleet. A Danish vi dubbed the Epsilon, was purchased destinations, “Our B to invest in this ‘our operations,” From: To: Date: Subject: ‘Your tyfisport needs Dear Mr. Sharma, ‘Thank you for contagfing me. I think that the Epsilon would be the best option for youN compaiy’s needs. Gffen its size, it would take longer to arrive in Mumbai than our other vessels. However, if provides unparalleled cargo space, which will allow for your goods to be transported as sfsingle shipment. This will greatly simplify logistics on the receiving end, Following its puthase in Copenhagen, the Epsilon was routed to Amsterdam in the. Netherlands for feveral days. The plan is that it will next head to our headquarters in Le Havre. Hower, we can easily send it directly on to Bilbao, Spain, for loading. Please Tet me know hq you would like to proceed Sincerely, Zacharie Beda Client Serviced176. What is the Epsilon ? 47. 178. (A) Acontainer ship (B) Atransport truck (C) Afreight train (D) Acargo plane What is mentioned about the Epsilon ? (A) It was built by Narvalis, {B) It had a previous owner. (C) Itis frequently used (0) Ithas passed inspection. In the article, the word “scale” in paragraph 2, line 8, is closest in meaning to (A) portion (6) level (C) degree (0) size 479. Why did Mr. Bemard write the e-mail? 180. (A) To finalize purchase (8) To apologize for a delay {C) To advise a client {D) To reply to a colleague Where was the Epsilon most likely inspected? (A) In Copenhagen (8) In Amsterdam (C) In Le Havre (0) In Bilbao iF (60.0 TO THE NEXT PAGE ee TEST? 69Questions 181-185 refer to the following memo and form. To: Fanoula Graphics employees From: Accounting Department Re: Expense reimbursement form Date: December 15 Beginning on January 2, Fanoula Graphics will implement a new process for reimbursement of business-travel expenses. The new procedure will be easier to follow, and employees can expect to receive reimbursements much more quickly than they do under the current system. Employees will no longer book their own flights and hotels, All travel arrangements will instead be made by Allison Weber and her team in Operations. Employees should submit an electronic request form to Ms. Weber's team at least two weeks before the first day of travel. If travel plans are known far in advance, it is preferable to submit requests well before the submission deadline. Request forms can be found on the employee portal of the company’s Web site, After travel, employees should submit an electronic reimbursement form for all other reimbursable expenses, including meals, tips, car rental or taxi service, gasoline, laundry services at hotels, and other expenses that are outlined in the employee portal on the Web site. Please note that photocopying is no longer considered a reimbursable expense. We ask that, employees prepare copies using our own office equipment. before traveling. ‘Thank you for your compliance, Please refer any questions to Ms. Weber. Purpose of travel Date of Expense | Payee Purpose Amount Fanoula Graphics Expense Reimbursement Form Name and department: [ Martin Santos, Sales Date of submission: [January 29 To visit a client from Mayfurrow, Inc., in Wellfleet, MA January 3 Photocopies Client meeting | $12.74 January 3 Mary’s Restaurant | Dinner $45.93 January 3-4 Len’sCarRental |Transportation | $78.24 January 4 Wellfleet Diner | Breakfast $13.35 “January 4 Gasoline Transportation | $18.42 | ‘Total: $168.68 Please remember to scan and attach all receipts and/or credit card statements. 70181. 182. 183. According to the memo, what willhappen _-—-184. What amount will NOT be reimbursed to on January 2? Mr. Santos? (A) AWeb site willbe updated (a) $12.74 (8) Anew procedure will gointoeftect. (8) $18.42 {C) Anew operations director will be hired (©) $45.93 (0) Ameeting about travel policies will take (0) $78.24 a place. My 185, What did Mr. Santos most likely do? = What is indicated about reimbursement (A) Buy lunch for a client N forms? (8) Use a taxi for transportation (A) They are available in Ms. Weber's (C) Attach receipts from restaurants office {D) Host a client at Fanoula Graphics’ office (8) They require a manager's signature. (C) They must be submitted electronically. (D) They should be submitted monthly. In the memo, the word ‘well’ in paragraph 2, line 5, is closest in meaning to (A) right (8) much (C) closely (D) successfully (G0 0W TO THE NEXT PAGE Se rest? 71Questions 186-190 refer to the following Web page, notice, and e-mail Jacinto Business Institute (JBI) Whether you are just starting out in the business world or looking for ways to expaiid your operations, JBI offers a variety of low-priced seminars taught by successful entrepreneurs from top businesses in the region. Check out our upeoming seminars that will meet weekly in February! Basic Financing for Small Businesses This seminar will review traditional and practical ways toufinanee your business. Saturdays, 12:30 94. to 3:00 eat Starting Out in Leadership For those new to management, this seminar will examine essential techniques that focus on productivity and positive workforce motivation Tuesdays and Thursdays, 7:00 pM. to 9:30 PM. Promoting Your Business Explore strategies for effectively advertising and expanding your business Mondays, 6:00 px to 9:00 PM. Planning a Successful Start-Up Before you open for business, prepare a detailed plan of your concept using time-honored. strategies. Tuesdays, 5:00 PM. to 8:00 PM. R Notice Ting Yang to lead JBI seminar ‘We are delighted to have Ms. Ting Yang joining us in February. She eared a master’s degree in marketing from Julem University and started out at Wister Point, Inc., where she rose to the position of marketing director. ‘The company’s revenue increased greatly during Ms. Yang's tenure. After fifteen years at Wister Point, Ms. Yang joined the successful advertising consulting firm Marvin and Rhodes Advisers. Take advantage of this, i opportunity to benefit from her considerable expertise and sign up for her | seminar today! |Te:__| [Jacinto Business Institute ll) ia Subjects | [Feiay senine Greetings, ‘The seminar I attended proved valuable. 1 have long admired Ms. Yang. In fact, she was & department director at the same firm where 1 first worked aiter university. Now that I am Tooking to grow the business I recently started, the chance to lear from her insights has been Very helpful. I hope she will rturm to lead other seminars at your stitute cae a 5 All the best, Gabriela Torres 186. What is indicated about JBI? 189. Why did Ms. Torres write the e-mail? (A) Its seminars are provided for free. (A) To respond to an opportunity (8) Its instructors have business (B) To inquire about registration for a experience. seminar (C) It specializes in the retail industry. (C) To ask for advice about a business (D) It was established several years ago. {D) To provide feedback about a seminar 187. For whom is the notice mainly intended? 190. What is most likely true about Ms. Torres? (A) Potential JBI students (A) She has a degree in finance. (8) Current JBI faculty (B) She wastemployed at Wister Point, In. (C) Graduates of Julem University {C) She will soon teach a seminar at JBI (D) Clients at a consulting firm {D) She recently moved to a new town, 188. What seminar did Ms. Yang most likely teach? (A) Basic Financing for Small Businesses (8) Starting Out in Leadership (C) Promoting Your Business (0) Planning a Successful Start-Up (60,0 TO THE NEXT PAGE os Test2 73,Questions 191-195 refer to the following Web page, online form, and search results https /hwww.copychaser.com © ‘ur Services | Project Description Form | Client Reviews| Contact Us Our Services At Copychaser, we understand that skillfully written content is essential to a thriving business. That’s why over the past three decades we have continued to inerease our pool of skilled staff'and freelance writers representing a wide range of expertise. And now we offer you the opportunity to complement your text with artwork developed by our team of graphic artists. Let Copychaser take care of all your company’s communication needs. + Service 1: Marketing Copy. We will eraft the perfect message to promote your produets and services, putting your company ahead of the competition + Service 2: Content Development. Whether you need general informational or technical articles, we will match you with the expert writer you need. + Service 3: Translation. We work with international translation agencies that will give your Web site content the local flavor you need in order to sell to diverse markets and populations. + Service 4: Training in Writing. We provide in-person workshops and webinars on zgzeneral writing skills as well as coaching sessions for individuals or stall groups on a specific type of writing or project. Fill out our project description form and we will get back to you within 24 hours with a service proposal trsuitlyourneeds. Project Deseription Form Name: Yuna Takahashi Submitted: [ 11 January Project Description: I'm looking for an expert who can write articles reloted fo the petroleum business This would be for an online periodical that | edit and publish. The ideal writer has can established bockground in pelfechemticals or in economics as it relates to the international oil market. A degree in a field related to fossil fuels or economics is preferred. Ineed someone who can communicate complex topies clearly while maintaining scientific accuracy. re aoc "4Copychaser search results for Project 981 ‘Name Degree and Expertise Analia Almeida | Master of Business Administration. Experience in agricultural commodity pricing. Consultant in food packaging Cara Ponti Doctorate in Physics, Expert in subatomic particle theory and light spectrum analysis of distant space objects Armand Mkhaliphi Master of Science in Mechanical Engineering. Experience in aircraft assembly. design and quality control, Expert in adhesives used in aircraft ‘Wayne Bryfield Doctorate in Chemical Engineering. Expert in fuel and lubricant formulation. Presenter on topics related to the oil and gas industries. 191. 192. 193. What does the Web page suggest about Copychaser? (A) tis a relatively new business. (B) It offers video content development. (C) It works exclusively with freelancers. (D) Ithas expanded its team of writers. What has Copychaser added recently? (A) Web-site hosting (8) Printing (C) Graphic design {D) Data storage What is indicated about Ms. Takahashi? (A) She runs a Web-based publication. (B) She works for a petroleum company. (C) She has used Copychaser in the past. (D) She needs some work done quickly. 194, What Copychaser service does Ms. Takahashi need? (A) Service 1 (8) Service 2 (©) Service 3 (0) Service 4 195. Who best fits Ms. Takahashi's criteria? (A) Ms. Almeida (B) Dr. Ponti (C) Mr. Mkhaliphi (D) Dr. Bryfield {GOON TO THE NEXT PAGE Ca TEST2 75 rare hs FiQuestions 196-200 refer to the following flyer and e-mails, Greenfell Landscaping @ Make sure your company’s natural features look their best. A tidy first impression is important, Grenfell Landscaping can help you keep your company’s greenery green! ‘We have mulsiple tiers of service designed especially for our commercial clients, ~ Boo Keeper Standard: weekly lawn mowing with det and buildings Feo Keeper Plus: weekly mowing and trimming, organic fertilizer application, and ‘weed removal. Our most popular service. = Master Green Gold: all the lawn-care services of our Eco Keeper Plus plan with the added benefit of seasonal flower plantings and flower bed maintenance — Master Green Platinum: all the services of our Master Green Gold plan but with care for your small trees and shrubs included. Twice-yearly pruning and trimming. Insect control. We can even bring ornamental potted trees to brighten your entryways. led grass trimming by walkways Contact service@greenfell.com to request an estimate. Costs are based on plan, lawn size, and type of plantings, From: | [Daphne Mizano To: Greenfell Landscaping Service | Date: [funelO Subjects | Lining Hello, - My company has recently decided to outsource the lawn care at both our work sites, and Thave been asked to solicit bids for a contract to do the work. I saw your Grenfell Landscaping flyer and wanted to reach out to you, as we would prefer to work with a locally owned company rather than a large franchise. ‘We have two properties with large lawns. Our main offices are on Langley Boulevard, near the Crossroads Shopping Plaza, and our shipping warehouse is five kilometers from the main offices, on Kempton Road. Our needs are fairly simple. We only require that the grass be kept short for a low but fair cost, We do not have any flower gardens or hedges, so the mowing is very straightforward. If you are interested in submitting a bid, please let me know: Daphne Mizuno, Facilit Pamaturn Products, LLC Manager 76*E-mail* US| | ‘Subject: RE: Inquiry, ii ‘Attachment; [iDReference Dear Ms. Mizuno, ‘Thank you for contacting Greenfell Landscaping about this opportunity. We would like to bid on this work. Please forward the specifications, and I will begin working up the bid. If you need references as part of your process, you can contact Mr. Fred Stolz, the ‘oviner of Dynamo Machine Shop, which is located just down the street from your warehouse. Fred has been a Greenfell Landscaping customer for over eight years. His details are attached. Greenfell Landscaping is fully licensed and insured. You can count on us to provide 7 sak excellent, reliable service. Sincerely, Brian Karpyak, Owner Greenfell Landscaping 196. For whom is the flyer specifically intended? (A) Private homeowners (B) Part-time landscapers (C) Business owners (D) Environmental researchers 4197. Why did Ms. Mizuno contact Greenfell Landscaping in particular? (A) Because she saw a discount offer (B) Because itis a local company (C) Because she recently met the owner (©) Because it uses highly specialized ‘equipment 198. What level of service will Ms. Mizuno most likely choose? (A) Eco Keeper Standard (B) Eco Keeper Plus (C) Master Green Gold (D) Master Green Platinum Stop! This is the end of the test. If you fi 199. According to the second e-mail, what should Ms. Mizuno do? (A) Submit a competitive bid (8) Provide the name of a reference (C) Arrange a meeting with Mr. Karpyak (D) Send Mr. Karpyak the details of a job 200. What is most likely true about Mr. Stolz? (A) He used to work for Pamatum, Products. (B) His insurance payments are up-to-date. (C) He lives near the Crossroads Shopping Plaza. (0) His shop is located on Kempton Road. h before time is called, you may go back to Parts 5, 6, and 7 and check your work. vest2 77