Shoa Ul Haq Tahir is a hospitality specialist and general manager currently working at Rawalpindi Golf Club Marquee. He has over 5 years of experience ensuring customer satisfaction and managing events. Previously, he held sales executive roles in Saudi Arabia where he negotiated contracts and expanded sales. He is pursuing a CTH level 4 hospitality qualification from RIHCA while being fluent in English, Arabic, Urdu, Hindi and Punjabi.
Shoa Ul Haq Tahir is a hospitality specialist and general manager currently working at Rawalpindi Golf Club Marquee. He has over 5 years of experience ensuring customer satisfaction and managing events. Previously, he held sales executive roles in Saudi Arabia where he negotiated contracts and expanded sales. He is pursuing a CTH level 4 hospitality qualification from RIHCA while being fluent in English, Arabic, Urdu, Hindi and Punjabi.
Shoa Ul Haq Tahir is a hospitality specialist and general manager currently working at Rawalpindi Golf Club Marquee. He has over 5 years of experience ensuring customer satisfaction and managing events. Previously, he held sales executive roles in Saudi Arabia where he negotiated contracts and expanded sales. He is pursuing a CTH level 4 hospitality qualification from RIHCA while being fluent in English, Arabic, Urdu, Hindi and Punjabi.
Shoa Ul Haq Tahir is a hospitality specialist and general manager currently working at Rawalpindi Golf Club Marquee. He has over 5 years of experience ensuring customer satisfaction and managing events. Previously, he held sales executive roles in Saudi Arabia where he negotiated contracts and expanded sales. He is pursuing a CTH level 4 hospitality qualification from RIHCA while being fluent in English, Arabic, Urdu, Hindi and Punjabi.
Personable hospitality Specialist with 5 years of success in guaranteeing customer satisfaction through personable reservation services and attendance to guests need. Adept at promptly assisting customers by uncovering preferences. Passionate about providing upbeat and friendly service, resulting in consistent return customers.
Work History
Rawalpindi Golf Club Marquee,
General Manager, Jehlum Road, Rawalpindi Currently working since August 2018
Did more than 1850 events (Weddings, Get togethers, Birthday parties, Corporate events etc.) with the success rate of 95%. Tracked guest’s satisfactions surveys to recognize trends and create action plans for improving guest’s services. Maintained systems and procedures designed to monitor and regulate food/labor costs. Worked directly with the vendors to coordinate marketing events to promote new products and drive sales. Managed the Human Resource aspect of the business through recruiting, initial training, and continuous development. Worked directly with all staff to comply with and improve Guest Satisfaction Survey standards. Maintained strict beverage, food, and other waste compliance. Assisted in completing the duties of unfilled Staffing and Training manager position.
Nazih Group – Al Khobar, Eastern Province, Saudi Arabia
Sales Executive, 01/07/2009 to 30/06/2017 Negotiated prices, terms of sales and service agreements. Wrote sales contracts for orders obtained and submitted orders for processing. Met existing customers to review current services and expand sales opportunities. Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory. Contacted new and existing customers to discuss how their needs could be met through specific products and services. Selected the correct products based on customer needs, product specifications and applicable regulations. Created strategic brand building events to expand the current product portfolio.
Skills Excellent interpersonal skills; ability to build, manage and influence virtual team Ability to interface effectively with all levels of management and functional disciplines Excellent negotiating skills Guests Experiences Marketing Microsoft office Internet (Website & E Mail). Computer Software & Hardware Excellent.
