VRTS113:                                                                                           Exam Week
12
                BSN 3RD YEAR 1ST SEMESTER MIDTERM 2022
                Bachelor of Science in Nursing 3YA
Professor: Esmeraldo Guillermo
Midterm Topics:                                                          knowledge to solve problems or make decisions. It starts
   • Critical thinking: different thinking types                         from a common point and moves outward in diverging
   • Critical thinking: the art of critical questioning                  directions to involve a variety of aspects or perspectives.
   • Critical thinking: critical reflection and developing           •   Sequential thinking – This refers to the ability to process
       thinking                                                          information in orderly prescribed manner. It involves a
   • Developing managerial skills and organization                       step-by-step progression where a response to a step must
   • Developing managerial skills and organization:                      be obtained before another step is taken.
       motivating my team                                            •   Holistic thinking – This refers to the ability to see the big
                                                                         picture and recognize the interconnectedness of various
     CRITICAL THINKING: DIFFERENT THINKING TYPES                         components that form the larger system. It involves
                           Thinking                                      expanding your thought process in multiple directions,
-   The cognitive activities you use to process information,             rather than in just one direction, and understanding a
    solve problems, make decisions, and create new ideas.                system by sensing its patterns.
-   You use your thinking skills when you try to make sense of
    experiences, organize information, make connections, ask          CRITICAL THINKING: THE ART OF CRITICAL QUESTIONING
    questions, make plans or decide what to do.                                             Critical questioning
-   Hence, understanding that there are different ways of            - What makes us understand new ideas and concepts
    thinking that are both valid may help us world and relate            better is not just knowing what the statement of fact is but
    with other people around us.                                         the questions that will lead us to come up with the right
                                                                         answers. Most of the time, answers or ideas seem to be
•   Creative thinking – This refers to the ability to conceive           vague because of the improper questions that we raise.
    new and innovative ideas by breaking from established                Questions motivate the answers. The level of answer we
    thoughts, theories, rules, and procedures. It involves               get is essentially based on the kind of question we ask.
    putting things together in new and imaginative ways.             - Dare to ask the following questions when you talk about
    Creative thinking is often referred to as “thinking outside          new ideas and issues that spark your interest
    the box.”                                                                        Questions for Critical Thinking
•   Analytical thinking – This is the ability to separate a hole                   …benefits from this?
    into its basic parts in order to examine the parts and their                   …have you also heard discuss this?
    relationships. It involves thinking in a logical, step-by-step                 …is this harmful to?
    manner to break down a larger system of information into                       …would be the best person to consult?
                                                                        Who
    its parts                                                                      …makes decisions about this?
•   Concrete thinking – This refers to the ability to                              …will be the key people in this?
    comprehend and apply factual knowledge. It is about                            …is most directly affected?
    thinking of objects or ideas as specific items, rather than                    …deserves recognition for this?
    as a theoretical representation of a more general concept.                     …are the strengths and weaknesses?
    It involves thinking only on the surface, always literal, and                  …is the best/worst case scenario?
    to-the-point.                                                                  …is another way looking at this?
•   Abstract training – This is the ability to use concepts to                     …is most least important?
                                                                       What
    make and understand generalizations then relating or                           …is its other alternative?
    connecting them to other persons, items, events, or                            …can we do to make a positive change?
    experiences. It involves paying attention to the hidden                        …would be a counterargument for this?
    meanings thus allowing you to observe and understand                           …is getting in the way of our action?
    theories and possibilities.                                                    …would we see this in the real world?
•   Convergent thinking – This is the ability to put several                       …can we get more information?
    different pieces or perspectives of a topic together in                        …are there similar concepts/ situations?
    some organized, logical manner to find a single answer. It                     …do we go for help with this?
                                                                       Where
    involves focusing on a finite number of solutions rather                       …is there most need for this?
    than proposing multiple solutions                                              …will this idea take us?
•   Divergent thinking – This refers to the ability to generate                    …in the world would this be a problem?
    creative ideas by exploring many possible solutions to find                    …are the areas for improvement
    one that works. It involves bringing facts and data together                   …is this acceptable or unacceptable?
    from various sources and then applying logic and                   When        …will we know we’ve succeeded?
                                                                                   …would this benefit our society?
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            …has this played a part in our history?                 issues          used to implement     this         issue
            …would this cause a problem?                          • Summarize       strategy              relevant to what I
            …can we expect this to change?                          major points • Explore how the        do?”
            …is the best time to act?                             • State           problem             • “Is     this    my
            …should we ask for help with this?                      indicators of   emerged/grew/shif     concern?”
            …is this a problem/challenge?                           trends and      ted                 • “How else could
            …should people know about this?                         patterns      • Map and discuss       this    be    seen
            …is it relevant to me/others?                         • Identify        step-by-step          framed (or seen)”
            …has it been this way for so long?                      factors         actions, reactions, • “Is     the    key
    Why
            …is this the best/worst scenario?                     • Confirm data    and responses.        concept a valid
            …have we allowed this to happen?                      • Validate data • Discuss               concept?”
            …are people influenced by this?                       • Verify          progression and • Challenge
            …is there a need for this today?                        sources         sequence,             assumptions,
            …is this similar to __________?                                       • Discuss     scope,    beliefs,       and
            …does this benefit us/others?                                           impact,        and    values underlying
            …does this disrupt things?                                              influence             key problem
            …does this harm/us other?                                             • Discuss relevance
    How
            …do we know the truth about this?                                       and reliability of
            …do we see this in the future?                                          indicators
            …will we approach this safely?
            …can we change this for our good?                      DEVELOPING MANAGERIAL SKILLS AND ORGANIZATION
                                                                                         Managerial skills
     CRITICAL THINKING: CRITICAL REFLECTION AND                   - Simply, managerial skills are the knowledge and ability of
                   DEVELOPING THINKING                               the individuals in a managerial position to fulfill some
-   A pattern is developed in a specific time and space. It          specific management activities or tasks. This knowledge
    addresses circumstances and scenarios which may be               and ability can be learned and practiced. However, they
    beneficial today but may not be tomorrow. This calls us to       also can be acquired through practical implementation of
    pause for a while and re-think our patterns.                     required activities and tasks. Therefore, you can develop
-   This “necessary pause” to rethink our patterns is what we        each skill through learning and practical experience as a
    can call, reflection. In her book Learning to Think              manager.
    Strategically, Julia Sloan distinguishes three different      - There are many definitions of skills that talk about
    kinds of reflections that we can use to innovate the             talent. Talent is something personal related to an
    patterns that we have developed. These are the following:        individual and shows a natural gift from nature about
    Content Reflection, Process Reflection, and Premise              something inside that talented person. All persons cannot
    Reflection.                                                      be artists. Usually, artists are born with the gift of art, but
                                                                     despite their talent, they continue to develop their talent
                      Kinds of Reflections                           to improve their art skills.
•   Content Reflection – focuses on the description of the        - When we talk about managerial skills, we talk about skills
    situation. it answers the question “what.” this gives us         of a manager to maintain high efficiency in the way how
    more information and details about the issue at hand.            his or her employees complete their everyday working
•   Process Reflection – focuses on the ways and methods             tasks. Because of that, managers will need skills that will
    used to answer the issue. it answers the questions “how.”        help them to manage people and technology to ensure an
    it involves what one did in order to reach at a solution to      effective and efficient realization of their working duties.
    the existing problem.
•   Premise Reflection – challenges the relevance of the                         Three types of managerial skills
    problem itself. it answers the question, “why.” one might     -   Robert Katz identifies three types of skills that are
    ask, why is the problem relevant or important? this pin           essential for a successful management process:
    down to the beliefs and values that motivates the problem         Technical skills, Conceptual skills and Human or
    or issue.                                                         interpersonal management skills.
                                                                       Technical Skills as One Part of Management Skills
               Types of Critical Reflection                       -   As the name of these skills tells us, they give the
    Content                                   Premise                 manager’s knowledge and ability to use different
                 Process Reflection
   Reflection                                Reflection               techniques to achieve what they want to achieve.
  Focuses on                                                          Technical skills are not related only for machines,
                  Focuses on How          Focuses on Why              production tools or other equipment, but also, they are
     What
• Restate       • Map actions and • Inquire           about           skills that will be required to increase sales, design
  problem          reactions of steps     relevance      of           different types of products and services, market the
• Identify key     and approaches         problem: “Why is            products and services, etc.
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                  VERITAS ET MISERICORDIA 3: BSN 3RD YEAR 1ST SEMESTER MIDTERM 2022
-   For example, let’s take an individual who works in the            -   Let’s take an example of controlling skills. The controlling
    sales department and has highly developed sales skills                can’t be a skill, but rather a process, or one of the
    achieved through education and experience in his                      managerial functions. Managers are controlling their
    department or the same departments in different                       employees through their interpersonal managerial skills
    organizations. Because of these skills that he possesses,             that we already described. Other additional skills that I
    this person can be a perfect solution to become a sales               find in theory are decision-making skills. Again, decision
    manager. This is the best solution because he has                     making is a process and not the skill. When we have
    excellent technical skills related to the sales department.           conceptual skills, we will make a better decision.
-   On the other hand, the person who becomes sales                       Furthermore, when we have technical skills, we will make
    manager will start to build his next type of required skills.         a better technical decision. I think that the primary skills
    It is because if his task until now was only to work with the         all managers will need are skills explained as technical,
    customers as a sales representative, now he will need to              conceptual, and interpersonal managerial skills.
    work with employees in the sales department in addition           -   In the end, I want to note something about managerial
    to the work with customers.                                           skills and business potential energy. Better management
-   Technical skills are most important for the first-level               skills in your company will produce more considerable
    managers. When it comes to the top managers, these                    business potential energy. So, these three types of skills
    skills are not something with high significance level. As we          are in the category of business elements that can increase
    go through a hierarchy from the bottom to higher levels,              your business potential energy.
    the technical skills lose their importance.
                        Conceptual Skills                               DEVELOPING MANAGERIAL SKILLS AND ORGANIZATION:
-   Conceptual skills present knowledge or ability of a                                   MOTIVATING MY TEAM
    manager for more abstract thinking. That means he can                              How To Motivate Your Team
    easily see the whole through analysis and diagnosis of            So how does this relate to you motivating your team? Regularly
    different states. In such a way they can predict the future       in my work, I’m asked, “What can I do to motivate my team?”
    of the business or department as a whole.                         Well, you can’t, but you can inspire them to self-motivate.
-   Why managers need these skills? – As a first, a                   How?
    company includes more business elements or functions              1) Connect with their core values.
    as selling, marketing, finance, production, etc. All these            - By identifying what’s important to them and what their
    business elements have different goals even completely                    core values are, your people will have a better
    opposed goals. Think about marketing and production as                    understanding of how to motivate themselves in their
    a business function and their specific goals. You’ll see the              role because they’re better able to connect what
    essential difference. The conceptual skills will help                     they’re doing to their internal self.
    managers to look outside their department’s goals. So,                - When something — a project, specific task,
    they will make decisions that will satisfy overall business               conversation, whatever — aligns with one’s core
    goals.                                                                    values, this acts as a catalyst for further motivation.
-   Conceptual skills are vital for top managers, less critical       2) Provide clarity on everyone’s expectations.
    for mid-level managers, and not required for first-level              - As the leader, it’s important to not get caught up with
    managers. As we go from a bottom of the managerial                        “everyone should be able to do everything” thoughts.
    hierarchy to the top, the importance of these skills will rise.           Rather, approach projects with the mindset of how to
           Human or Interpersonal Managerial Skills                           utilize each person’s skills, along with their values, so
-   Human or interpersonal management skills present a                        your team can meet deadlines while providing quality
    manager’s knowledge and ability to work with people. One                  work and results. From there, it’s about assigning
    of the most critical management tasks is to work with                     specific tasks and offering clarity and support
    people. Without people, there will not be a need for the                  accordingly.
    existence of management and managers.                                 - One question you should ask your team as you begin
-   These skills will enable managers to become leaders and                   a new project is, “What would motivate you to focus
    motivate employees for better accomplishments. Also,                      on the end goal of this project?” This helps you get
    they will help them to make more effective use of human                   clear on what values your individual team members
    potential in the company. Simply, they are the essential                  need met to find their self-motivation within the
    skills for managers.                                                      project.
-   Interpersonal management skills are essential for all             3) Support them to self-manage.
    hierarchical levels in the company.                                   - By understanding the individuals on your team, you’re
                                                                              better equipped to support them in their own self-
            Are There More Management Skills?                                 management, recognizing what they’ll need along the
-   These are the three necessary skills required for                         way to stay motivated on specific projects and
    successful management as a process. Some authors also                     individual responsibilities.
    mention other skills related to management skills. But,               - By offering support rather than telling them to get
    when I think about, they are simply part of these three                   motivated, you add humanity back into your projects
    types of primary skills.                                                  because you consider the person behind the work and
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      what it will take for the person to complete the work
      rather than just the work itself.
4) Chat with them regularly to answer any questions or
   concerns they have.
   - Get to know your people, both one-on-one and as a
      group. Encourage your team to communicate so you
      are the one listening and they are asking questions,
      not vice versa.
   - Conversations should center on what inspires
      individuals, particularly as it relates to their roles. In
      having these dialogues, you encourage more creativity
      within your team, removing limitations around what
      one can and cannot do. This will help them come
      together as a team as they get to understand each
      other’s motivators along with seeing what each
      person is good at.
   - A side benefit from getting to know everyone’s
      individual motivators and values together is that
      healthy teams can then inspire each other to find their
      self-motivation and hold each other accountable. No
      longer will you be the sole individual trying to motivate
      a group of people. Now, you’ll be a leader who creates
      an environment that empowers your team and
      inspires them to do the same for each other.
           Accidentally De-Motivating Your Team
-   What’s interesting is that research shows that if you
    increase the reward for something a person already enjoys
    doing, it lessens their desire or motivation. This may seem
    the opposite of what you’d expect, but it’s important to
    know so you don’t accidentally de-motivate an already
    motivated individual. So, if someone on your team
    naturally enjoys a specific task because they are internally
    rewarded by a sense of self-accomplishment, giving them
    an external reward may demotivate them.
-   Therefore, it’s important to communicate with your people
    and learn what their individual motivators and core values
    are. We are all unique individuals, and this is one of those
    times where we need to acknowledge that.
-   Ultimately, the question isn’t about how to motivate your
    team — because you can’t. The question is what you need
    to do to inspire your team to self-motivate. Getting to
    know them is a great place to start.
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