Aker User Manual
Aker User Manual
Aker User Manual
Directory
Chapter 1 Overview ................................................................................................................................................... 3
Chapter 2 Copyright Statement................................................................................................................................ 3
Chapter 3 Product Function ..................................................................................................................................... 3
3.1 LED Display Screen............................................................................................................................................ 3
3.2 HMI (Human Machine Interface) ....................................................................................................................... 3
3.3 Playing Advertisement ........................................................................................................................................ 3
3.4 Trackless Navigation and Obstacle Navigation: ................................................................................................. 3
3.5 Voice Reminding on the Way ............................................................................................................................. 4
3.6 Auto-Charging .................................................................................................................................................... 4
Chapter 4 Precautions for Use .................................................................................................................................. 4
Chapter 5 Safety Precautions.................................................................................................................................... 5
Chapter 6 On/Off button and Map building ........................................................................................................... 7
6.1 On/off Button ................................................................................................................................................ 7
6.2 Emergency Stop ............................................................................................................................................ 8
Chapter 7 System Setting .................................................................................................................................... 13
7.1 Enter Setting Interface...................................................................................................................................... 13
7.2 Network Setting ............................................................................................................................................... 14
7.3 Speed Setting.................................................................................................................................................... 15
7.4 Charging Management ..................................................................................................................................... 16
7.5 Language Setting.............................................................................................................................................. 17
7.6 Save the Map.................................................................................................................................................... 18
7.7 Restore the Map ............................................................................................................................................... 18
7.8 Password Management .................................................................................................................................... 19
7.9 Updates ............................................................................................................................................................ 21
7.10 VIP Registration............................................................................................................................................. 21
7.11 Scenario .......................................................................................................................................................... 21
7.12 About BOT ..................................................................................................................................................... 23
7.13 Terminal Control ............................................................................................................................................ 24
7.14 Function Switch ............................................................................................................................................. 25
7.15 Waiting Point Setting ..................................................................................................................................... 25
7.16 Waiting Time Setting ..................................................................................................................................... 26
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Chapter 1 Overview
Thanks for purchasing the 8th Generation Dish Delivery Robot Amy of Suzhou Pangolin Robot Corp., Ltd.!
This manual briefly introduces various functions which will guide you well about the machine. At the same time, a series of
high-quality and premium solutions will be provided to bring you a comprehensive service experience!
1. This manual is compiled to fulfill company series of products and it is permissible that your purchased machine may
2. When it comes to patent, copyright, trademarks and some other intellectual properties, you shall not be allowed to use
our products or related documents until or only if you get the approval or authorization from Pangolin Robot, however,
3. Pangolin Robot will reserve all rights to this manual and users shouldn’t disseminate, copy or modify any contents of
this manual.
Robot can show diverse face expressions by distinct working condition to enhance the interface interaction effect.
Set the functionality like dish delivery and other basic operations by touching on the screen interface.
The robot can support to play music and video during her work process. The user can import the advertisement contents from
Robot will achieve auto navigation by laser sensor, which is designated by point to point. When there is any obstacles detected
During the dish delivery process, there will be corresponding voice reminding at each stage, for example:
1. at the beginning of delivery, the robot will remind “I am going to work now”
2. if some obstacles on the way of delivery, the robot will say “Excuse me, you are on my way” .
3. When the robot takes the dish arriving at the set table, the robot will remind “Dear customer, here is your dish”. After
waiting for a while, the robot will remind “If there is nothing else, please touch my hand and let me get back”.
4. When returning to the waiting point, the robot will remind “I am back”. All the voice content can be set according to the
3.6 Auto-Charging
The robot equipped with an automatic charging pile can realize the automatic charging. When the power is lower than a
certain value, the robot will automatically find the charging pile and complete the charging.
is adopted with touch screen technology. Please DO NOT frequently cut the power voltage during the system starts up in
2 Only if or unless urgent situation, please DO NOT press the “Emergency Stop Switch” in protection of the machine life
expectancy.
3 DO NOT assembly and disassembly the robot or any spare part of the robot by yourself due to its high precision.
4 When the robot is in the process of working, DO NOT open her outer shell lest any careless touching on the electronic
6 When the robot is in the process of working, DO NOT force to change her moving way in case of any unnecessary damage
on human body.
7 Please use the AC 100~240V, the original charger and make sure it’s under the guardianship of somebody. Remember to
unplug the charger once the robot finished charging. DO NOT shaking the battery during the whole process above mentioned.
8 It is a must that you should use the originally equipped charger and put the battery into the originally installed battery
pack, all of which must also be under custody of somebody. DO NOT forget to unplug the charger after it finishes charging.
9 Any chemical cleaning is forbidden and you can use a dry clean cloth to wipe the surface dust out.
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10 Please kindly deal with waste products and accessories in accordance with the relevant local environmental protection
regulations.
11 In case of any data loss, it is recommended that the user backup the important documents, especially when software and
firmware is about to upgrade. Our company shall not be responsible for any data loss caused herein.
12 During the process of repairing defective products, the company will root all of the data and back to manufacturer default
Settings.
13 There won’t be prior notice on any product changes. We apologize for any inconvenience caused.
manual and relevant appendix. Make sure operate after you are fully familiar with all equipment, safety precaution and
matters need attention. The following precaution is involved with five main categories: “Danger”,” Attention”,” Force”,”
Prohibited”, “Important”.
Important
Compulsory
This user manual belongs to technical materials concerned with robot body content. In order to ensure the normal application
of this system and the proper maintenance and repair, including product profile, precautions for use, safety precautions,
product instructions, installation and so on, please make sure read carefully and fully understand this manual before using.
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In addition, details regarding safety precautions are stated in chapter of” Safety”, please read it carefully before using.
Danger
The product is supplied with 24V battery but it is unguaranteed that individual spare parts are within 36V that is affordable
safety voltage for human. In the process of working, any touching to electron moving parts is strictly prohibited in case of
unnecessary damage to robot or human body.
The product is charged with 220V AC. Watch out the electricity shock when plug in. Please be carefully noted that lithium
battery is vulnerable and explosive. For the sake of your health and property, it is suggested that charging is under the
guardianship of somebody to avoid any potentiality of explosion and fire. Remember to unplug the charger once the robot
finished charging. DONOT shake the battery during the whole process above mentioned.
Any individual part isn’t so safe up to food grade that please DO NOT devour it and keep spare parts away from food material.
Please keep the minors and the elderly out of reach the product unless being under the custody.
Attention
Some of the illustrations in this manual are drafted upon uncovering the robot shell to more specify the robot, therefore when
you are working with this kind of parts, ensure to recover the shell and operate it adhere to the specification.
Graph and pics in this manual is only for your reference and there might be slightly different from the real purchased product
on hand.
Sometimes due to product improvement, spec change and utilizing, there should be times of modification which edition will
be followed by hereafter.
Perhaps due to loss or damage, please directly contact with the sales person if you need to book the manual and follow the
material no to purchase.
We won’t be responsible for any alternation without authorization which as well shall not fall within the range of warranty.
Prohibited
The product shell is made from ABS plastic. Please keep it from metal components or sharp object.
When the robot is in the process of working, DO NOT strongly force her to change the moving way.
The product is equipped with server and IPC so those non-professional people is prohibited from opening the back cover or
plug and unplug the electric wire.
Please keep customers away from touching ON/OFF switch and Emergency Stop switch.
Please leave it in a dry, cool dark place. DO NOT put it lean or upside down.
Important
In spite of inconformity with content of “Attention “or” Danger” but these are indeed important matters marked exclusively
to abide by.
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Besides, even though it is recorded in “Important”, occasions changing will also result in serious consequences; accordingly
any precautions should be paid extreme attention on and strictly obeyed herein.
Encountering emergent circumstances, quickly press the emergency stop button so that electricity is cut out from the movable
parts and robot stops. Only after the emergency can you free emergency stop button (shown as Pic 1) and back to normal
work. Way to relieve the emergency stop as following: Right turn the emergency stop button (shown as Pic 2):
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6.2.2 Right turn the emergency stop button to relieve the emergency stop.
1) Make sure it a vacant area or with limited people within the area;
3)Regarding to those objects may reflect, transmit and absorb lights, under some conditions permissible, stick several
ordinary materials on the plane domain area where laser radar may reflect;
Before starting mapping, you should figure out what kind of objects that may have an influence on the laser radar that
requires us to do several precautions as the case may be. Generally speaking, 70% of light reflective rate will be up to the
limit that radar data manual instructs. Attention should be focused that all the environment we are talking is inside the room
3) Low reflective objects, e.g. light absorbing wall in black, furniture, etc.;
4) Glasses;
1) Push robots to the Starting Point where you turn on the robot. In order to generate a high-quality map, make sure the
direction to which robot is facing towards a vertical straight wall (not a curve wall or closed loop area) among the area, no
obstacles surround the robot within 1m in case of not interrupt robot to get more valid points, shown as below Pic 4;
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2) Connect your PC to the WIFI released by the robot router, shown as below Pic 5;
Pic 6 Robot_studio.exe
4) Click ”Connect Robot”, enter the IP address: 192.168.99.2(shown as below Pic 4), then make it connected to enter the
mapping page; Cancel the gray button of Pause Mapping under SLAM, shown as below Pic 7
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5) Should you need to map a large vast area, it is better to control robot walk to the closed loop area, then scan the details
It probably will show some incompletely detected area with her walking space, which will appear gray in the Robot Studio
(Shown as pic 4.1). Should you double confirm there is none obstacles, wipe the gray area(red circle) off with the help of
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7) Use eraser to clear movable objects(people or physical objects), shown as pic 11;
8) In order to make sure the map keep in a full completeness, laser radar should have detected all possible walking road
ahead in all 360°so that laser will be in match up with as more reference points as possible, which will eventually enhance
9) When it finished map scanning, please save it before you are about to walk here and there in the mapping area. Click
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Robot Studio to sync up the map, then click “Pause Mapping” to stop her continuous mapping, shown as Pic 13;
10) After mapping, please draw a virtual track(for the guidance of the robot to follow up) according to your real
11) Build virtual tracks that robot will walk along, shown as below Pic 15;
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“ csjbot”, which can be modified by the user in the setting interface. See the below pic.16 for details.
Pic. 16
In the setting interface, we can realize many functions: set network, set walk speed, set language, save the map, and manage
the power and so on. See the below pic.17 for details.
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Pic. 17
Pic. 18
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Click Scan, then select a Wifi, enter the network password and click Connect, and click Save when the
Pic. 19
speed is 0.5m/s. If the safety speed is exceeded, there will be a risk warning. Please set it carefully.
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Pic. 20 Pic.21
strategy here.
Automatic charging: When the robot reaches the charging threshold value, the robot will return the charging place for
charging automatically.
There are below charging threshold values for choice: 10%, 15%, 20%, 25% and 30% in the system.
Charging pile: According to the actual situation, if there is no charging pile, the robot will automatically return to the starting
point for charging. If there is a charging pile, the robot will be there for charging automatically.
Charging immediately: Click the button of charging immediately, regardless of whether the battery reaches the threshold,
the robot will go for charging immediately. If there is a charging pile, the robot will go to charging pile to charge
immediately. If no charging pile, the robot will return to the starting point for charging immediately.
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Pic. 20
Note: The robot’s interface and the broadcast contents of each scene will be displayed in selected language
r
Pic. 21
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successfully”. Then the user can reload the saved map when you boot the robot next time.
Pic. 22
within 20 meters from the starting point. But you should try to choose a point where the reference object is obvious, otherwise
the map reloading may not be successful. Please see the below pic.23 for details.
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Pic. 23
The user also can choose to click the button of reloading map from the interface page to reload the map.
Pic. 24
Pic. 25
Click Reset verification password to enter the interface of reset verification password. The default password of the robot is
csjbot. The administrator can verify the password according to the actual situation. The password length is between 8~16
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digits. When the password are consistent in 2 times: the robot will remind that the password change is successful. Please see
Pic. 26
Click Reset Graphic Password to enter the interface of the reset graphic password. The default graphic password of the robot
is L. The administrator can modify it according to the actual situation. For resetting the graphic password, you need to draw
the same graphic twice. Please see the below pic.27/28 for details.
Pic. 27 Pic. 28
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7.9 Updates
Click the button of update new APP version to enter the corresponding interface. The administrator can upgrade the APP and
Pic. 29
button of taking photo and after robot says “three, two, one”, the robot’s camera will take a photo of customer for member
registration. If the photo is qualified for membership registration, the process is successful. Otherwise you need to take a
Pic. 30 pic. 31
7.11 Scenario
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Click the situation settings option to enter the situation statement settings interface. The interface is mainly for setting up the
1. The table number and the dish name is the speaking content for robot arrival at the customer’s table.
Pic. 32 Pic. 33
Pic. 34 Pic. 35
2. If it is not custom context statement, the robot will use the default context statement content; setting the new context
statement content and turn off the "use default", then use the new context statement content; set the new context statement
content and turn on the "use default", then add the custom context statement after the default statement as full context
statement.
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3. The default context statement and the custom context statement must have one used, It means that the default switch cannot
be turned off without the custom context statement being set. (the default switch can only be turned off after the custom
4. Click the yellow speaker icon on the right, we can preview the complete statement the robot will speak out.
Pic. 36 Pic. 37
service version, UI version, SN and so on. Please see the below pic.38 for details.
Pic. 38
use the APP to control the robot. Please note that the terminal device needs to connect the same network with robot’s.
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Pic. 39
When the button of locking screen is opened, the lock screen operation will be carried out during the delivery process;
Pic. 40
task.
When using the robot for the first time, the system will prompt you to set the waiting point; you can use the delivery function
The user can set up three waiting points at most, and only one waiting point can be used in one time.
The user can add new waiting point to the system or change the current waiting point to a different waiting point.
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Pic. 41 Pic. 42
Pic. 43
1. When the customer touches the robot's hand during the waiting time, the robot will return to the waiting point or delivers
2. After broadcasting, the user doesn’t touch the robot's hand within the waiting time, the robot will return to the waiting
point or delivery to the next table number (multi-point delivery model). Please see the below pic.44 for details.
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Pic. 44
the latest data information by synchronizing the data. Synchronized data content includes dish name, audio and video, title,
logo and other information. Please see the below pic.45 for details.
Pic. 45
Click the table number setting option to enter the table number settings interface. The administrator can add table number,
modify and delete table number in this interface. See below Pic.
1. the table number corresponds to the map. After the new map is set up, the table number information needs to be reset.
2. you need to set up the table number information in the first time you use the dish delivery service.
Pic. 48 Pic. 49
Pic. 50 Pic. 51
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The background audio and video come from the operation platform (audio and video and picture management), when the
files are updated, The user can use the synchronization data function to synchronize the files to the robot.
The background audio and video are played during the meal delivery. When the robot’s hand is touched or stopped by obstacle,
the playing will stop. The robot will continue to play audio and video when the robot restart to delivery the meal. If the task
of dish delivery is cancelled, the background audio and video will no longer be played.
The video will be stopped after touching the screen and will continue to play after 5 seconds.
Pic. 52 Pic. 53
map is restored, whether the table number and waiting point is set, whether the data needs to be synchronized. Whether the
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background music settings, scene statements, lock screen switch settings are correct. During the delivery, if the power is low,
the current delivery task will be cancelled and charged according to the charging management method.
Choose the table number and the menu, the task content in the tasks window. The table number is selected, and the dishes
Pic. 54
Click the Delete button to delete the meal assignment.
Once "Delivery Lock Screen" opens, the screen locks after click confirm delivery, the interface display pictures or videos.
Once "Delivery Lock Screen" closes, the screen stays on the home page, the interface display delivery task or rotated pictures.
Once the "dining lock screen" is opened, and users need to unlock the gesture when they want to operate.
During the delivery, users can click Cancel Task button to cancel the delivery task.
Click back to wait point, the robot can immediately return to the waiting point.
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Pic. 55 Pic. 56
In the circular table number list, select the table number to delete. Click Delete to delete the circular table number.
Please see the below pic. 57 for details.
Pic. 57
Click the table number in the circular table list to add circular tasks.
When the cycle task is more than or equal to 3 tasks, the cycle meal can be served.
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Chapter 9 Maintenance
9.1 Charge
It takes as long as 10 hours each time for charging to ensure robot run for 12 hours or more, please promptly charge in time.
In the product turnover (place or workplace transfer), please note that with the winding film from the bottom up evenly
wrapped around 2 to 3 layers to protect the outer surface, to prevent scratches, dust, and dirt.
1. In the level of the cement floor or floor on the ground, can manually push the robot to walk, walking speed of not more
than 15 m / min.
Note: It is strictly forbidden to manually drive the machine while the robot is powered or working.
2. In the loading and unloading truck, up and down the stairs or more (more than 2mm), slope (more than 10 °), when the
outdoor asphalt road, are to use the company's special packaging, pay attention to the following operating practices and
procedures will be fixed in the robot Tools, and then the corresponding handling and loading and unloading work
(1) Two adult men (height 1.6 meters above) from the sides of the robot, one hand at the bottom of the box, the other hand
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holding the middle of the box at the same time raised 15 ~ 25cm high, moved to the top of the special handling tools, In the
middle of the tool plane.
(2) Two adult men (height 1.6 meters above) from the robot on both sides, one hand at the bottom of the box, the other hand
holding the middle of the box at the same time lift, get off, steps.
(3) When loading, the internal height of the vehicle must be greater than 1800mm, and the robot and the truck interior box
through the rope fixed, the machine and the car wall, between the machine and the machine need to use 2cm thick foam
cotton filled to prevent bruises.
Transport needs to use the dedicated packaging and external packing box (company provided) filling method
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