Smart Signage User Manual (By Model)

This manual provides information about your Smart Signage including supported types and product specifications per model.

QBR (QB43R QB49R QB50R QB55R QB65R QB75R QB85R QB98R)

QER (QE82R)
QMR (QM32R QM43R QM49R QM50R QM55R QM65R QM75R QM85R)
QMR-T (QM32R-T QM43R-T QM55R-T)
The colour and the appearance may differ depending on the product, and the content in the
manual is subject to change without prior notice to improve the performance.
Recommended hours of use per day for the QBR models (except for QB98R), QM32R, and QER
models is less than 16 hours.
If the product is used for longer than 16 hours a day, the warranty may be void.

An administration fee may be charged in the following situations:

(a) An engineer is called out at your request, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
You will be informed of the administration fee amount before a technician visits.

© Samsung
Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than Samsung are property of their respective owners.
Parts
"" The colour and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.

Parts Description
QM32R/Q*43R/Q*49R/Q*50R/Q*55R/ Press a button on the remote control pointing at the sensor on the front of the product
Q*65R/Q*75R/Q*85R/QE82R/QM32R-T/ Remote sensor
to perform the corresponding function.
"" Using other display devices in the same space as the remote control of this product
QM43R-T/QM55R-T can cause the other display devices to be inadvertently controlled.
Remote sensor Power button Turns the product on or off.

Use the remote control within 2.5 m to 4 m from the sensor on the product at an angle of 30° from the left and
right.
"" To enhance the IR receiver performance, connect an external IR cable (sold separately) to the IR IN port.

30° 30°
2.5 m 2.5 m

Power button 4m

Power indicator

Speaker
QM32R-T Port Description
"" The colour and shape of parts may differ from what is shown. Connect to a USB memory device or TOUCH OUT cable.
Specifications are subject to change without notice to improve quality. USB 1 ¨(1.0A) "" The USB ports on the product accept a maximum constant current of 1.0A.
If the maximum value is exceeded, USB ports may not work.

HDMI IN 1 (ARC) Connects to a source device using a HDMI cable or HDMI-DVI cable.

Connects to MDC and the Internet using a LAN cable. (10/100 Mbps)
RJ45 "" Use Cat7(*STP Type) cable for the connection.
*Shielded Twist Pair.

RS232C IN Connects to MDC using an RS232C adapter.

•• Connects to a source device using a HDMI cable or HDMI-DVI cable.

HDMI IN 2 (DAISY CHAIN IN)
•• Connects to another product using a HDMI cable.

DP IN (DAISY CHAIN IN) Connects to a PC using a DP cable.

HDMI OUT (DAISY CHAIN OUT) Connects to another product using a HDMI cable.

Connect to a USB memory device or TOUCH OUT cable.

USB 2(0.5A) "" The USB ports on the product accept a maximum constant current of
0.5A. If the maximum value is exceeded, USB ports may not work.

AUDIO OUT Outputs sound to an audio device via an audio cable.

IR IN Connects to an external IR cable that receives signals from the remote control.

RS232C OUT Connects to MDC using an RS232C adapter.

TOUCH OUT SCREEN Connect to a USB port on the product to use the touch function.

TOUCH OUT PC Connect to a USB port on a PC to use the touch function.

Control menu Items Description
Power off the product.
"" The power button(«) is located on the bottom of the product. Power off •• With the control menu screen displayed, briefly press the power button to
"" If you press the power button on the product when the product is move the cursor to Power off, and then press and hold the power button to
turned on, the control menu will be displayed. turn off the product.

Select the connected input source.

•• With the control menu screen displayed, briefly press the power button to
move the cursor to Source, and then press and hold the power button to
Source
display the input source screen.
•• With the input source screen displayed, press and hold the power button to
switch to the desired input source.

"" The power button can only be used for Power off and Source.
Power off Source
"" To exit from the control menu screen, wait for 3 seconds or more without pressing the power button.

Press: Move Press & Hold: Select

Administrator menu (Supported Buttons Description

models: QMR-T) Volume

Adjust the Volume.
•• Select Volume from the administrator menu.

"" Touching and holding on the screen when the product is turned on Enter Home screen.
Home
displays the administrator menu. •• Select Home from the administrator menu.
"" If the touchscreen control is not available, use the remote control to
Display the OSD menu.
go to System → Touch Control → Touch Control and select On from the
OSD menu. Menu To change settings, select a menu item.
"" If the administrator menu is not displayed, use the remote control to •• Select Menu from the administrator menu.
go to System → Touch Control → Admin Menu Lock and select Off from
the OSD menu. Select the connected input source.
"" This menu is not displayed, when using touch mode on a connected PC. Source Select an input source from the displayed list of input sources.
•• Select Source from the administrator menu.

Power off the product.

Power
•• Select Power from the administrator menu.

Volume Home Menu Source Power

Precautions when handling the panel
"" The colour and the appearance may differ depending on the model.

Do not stand the product as shown in the image. The panel is fragile
and can get damaged.

Lay the product down to handle it as shown in the image. (the

packaging can be used).
"" Supported models: 85 inches or more

Ensure you use the handles on the back when moving the product.
"" Supported models: 85 inches or more

Do not hold or grasp any area of the product within 15 mm from the
front.
15 mm
Before Installing the Product (Installation Ventilation
Guide) "" Contact Samsung Customer Service Centre for further details.

Installation on a Perpendicular Wall

To prevent injury, this apparatus must be securely attached to the floor/wall in accordance
with the installation instructions. A Minimum 40 mm
•• Ensure that an authorised installation company installs the wall mount. B Ambient temperature: Under 35 °C
•• Otherwise, it may fall and cause personal injury. "" When installing the product on a perpendicular wall, allow at least
•• Make sure to install the specified wall mount. 40 mm of space between the product and wall surface for ventilation
and ensure that the ambient temperature is kept below 35 °C.
A
Tilting Angle and Rotation
"" Contact Samsung Customer Service Centre for further details.
•• The product can be tilted at a maximum angle of 15° from a perpendicular wall surface.
•• To use the product in Portrait mode, rotate clockwise until the power indicator (A or B) is B
positioned as shown in the images below.

15°
Installation on an Indented Wall

A Minimum 40 mm
A B Minimum 70 mm B B
C Minimum 50 mm
D Minimum 50 mm
A B B E Ambient temperature: Under 35 °C
D
"" When installing the product on an indented A
"" Do not use this model installed on a ceiling, floor, or table. D
wall, allow at least the space specified above
between the product and wall for ventilation
and ensure that the ambient temperature is
kept below 35 °C. C C
E
Chapter 02
Using a touchscreen monitor (Supported models: QMR-T)

Touchscreen monitor Connecting the touch overlay

Control a PC by tapping the screen instead of using an input device such as a keyboard or "" Touch functions are not supported in applications other than the OSD menu and
mouse. The touch screen functions by detecting a minute electric current that runs through administrator menu.
your body (capacitive). Make sure to use the surface of your finger tip when tapping the screen. Connect the TOUCH OUT cable between TOUCH OUT SCREEN and USB 1 ¨(1.0A) or USB
2(0.5A) port on the product.
Read below before using the product
•• Take extra care to ensure an electrical substance does not contact the screen. The screen
may not function properly if there is static.
USB 1 (1.0A), USB 2(0.5A)
•• Do not press hard on the touchscreen with your finger tip. Do not use a sharp object when
tapping the screen. The screen may break or get damaged.
•• Do not tap the screen while wearing a glove, with a dirty finger, or using something sharp
such as your fingernail or a ballpoint pen. The screen may not function properly. TOUCH OUT SCREEN
•• Take extra care to ensure the screen does not contact moisture. The touch sensor may not
function properly.
•• Displaying a still image on the screen for an extended period of time may cause after
images (screen degradation) or stains. Switch off the screen when not in use.
Connecting the touchscreen monitor 2 Connect the power cable from the product to the power outlet.
3 After the power supply is connected, the product automatically detects and switches to the
connected input source.
"" Connecting parts may differ in different products.
"" If the screen appears blank, turn the product off and then on again.
4 Connect the TOUCH OUT PC port on the product to a USB port on the PC using the TOUCH
Connecting to a PC OUT cable.

1 Connect your PC to the product using a HDMI or HDMI-DVI cable.

Connecting the devices using a HDMI cable

TOUCH OUT PC

HDMI IN

Connecting to a laptop or tablet PC

A laptop or tablet PC can be connected to the product using the same method when connecting
a desktop PC.

Connecting the devices using a HDMI-DVI cable "" If touchscreen control is not available after the devices are connected
–– Make sure to connect the HDMI or HDMI-DVI cable before connecting the TOUCH OUT
cable.
–– If touchscreen control is still unavailable after the cables are connected properly,
disconnect the TOUCH OUT cable and then connect it again.

HDMI IN
Configuring the touchscreen monitor settings
To properly use the touch function of the product in Windows, go to Tablet PC Settings and calibrate the product.
"" First connect the touchscreen monitor before configuring the following settings.
"" The maximum number of touchscreen monitors that can be connected simultaneously varies, depending on the operating system and graphics card settings.
"" If Tablet PC Settings is not found in Control Panel, search for Tablet PC Settings from Search Control Panel.
"" If used in a multi-screen setup, make sure you have configured QMR-T as the main display.

Calibration 2 Tap the page displayed on the product with your finger.
"" In dual monitor mode: If the following page does not appear on the product, press the
"" Instructions below are for Windows 8. The same method applies to both Windows 7, Enter key to display the page.
Windows 8 and Windows 10.
"" After changing the Picture Size from the OSD menu, you may need to calibrate the picture
settings again.
"" Upon occurrence of an error during calibration, go to Tablet PC Settings. In the Display tab,
tap Reset and calibrate again.
1 In the Display tab, select Setup under Configure.
Touch this screen to identity it as the touchscreen.

If this is not the Tablet PC screen, press Enter to move to the next screen. To close the tool, press Esc.
3 Select the product from Display under Display options. Next, select Calibrate. 5 After calibration is complete, the message Do you want to save the calibration data?
appears. Select Yes.

Digitizer Calibration Tool

Do you want to save the calibration data?

Yes No

6 The touchscreen monitor has been calibrated successfully.

"" Selecting Reset will remove the calibration data.

4 Perform calibration following the onscreen instructions displayed as shown in the image.

To provide calibration samples, tap the crosshair each

time that it appears on the screen.
Right-click anywhere on the screen to return to the
last calibration point. Press the Esc button to close
the tool. Do not change your screen orientation until
you have completed the calibration process.
Chapter 03
Specifications

General
Model Name QM32R / QM32R-T QB43R / QM43R / QM43R-T QB49R / QM49R QB50R / QM50R
Size 32 CLASS (31.5 inches / 80.1 cm) 43 CLASS (42.5 inches / 107.9 cm) 49 CLASS (48.5 inches / 123.2 cm) 50 CLASS (49.5 inches / 125.7 cm)
Panel
Display area 698.4 mm (H) x 392.85 mm (V) 941.184 mm (H) x 529.416 mm (V) 1073.78 mm (H) x 604.0 mm (V) 1095.84 mm (H) x 616.41 mm (V)

Model Name QB55R / QM55R / QM55R-T QB65R / QM65R QB75R / QM75R

Size 55 CLASS (54.6 inches / 138.7 cm) 65 CLASS (64.5 inches / 163.9 cm) 75 CLASS (74.5 inches / 189.3 cm)
Panel
Display area 1209.6 mm (H) x 680.4 mm (V) 1428.48 mm (H) x 803.52 mm (V) 1650.24 mm (H) x 928.26 mm (V)

Model Name QB85R / QM85R QB98R QE82R

Size 85 CLASS (84.5 inches / 214.7 cm) 98 CLASS (97.5 inches / 247.7 cm) 82 CLASS (81.5 inches / 207.1 cm)
Panel
Display area 1872.0 mm (H) x 1053.0 mm (V) 2158.848 mm (H) x 1214.352 mm (V) 1805.76 mm (H) x 1015.74 mm (V)
 QB98R / QM43R / QM49R / QM50R /
QB43R / QB49R / QB50R / QB55R / QB65R
Model Name QM32R / QM32R-T QM55R / QM65R / QM75R / QM43R-T /
/ QB75R / QE82R / QB85R
QM55R-T / QM85R
Optimum
resolution 1920 x 1080 @ 60 Hz (DVI)
3840 x 2160 @ 60 Hz (HDMI) 1920 x 1080 @ 60 Hz (DVI)
Resolution 3840 x 2160 @ 60 Hz (HDMI)
Maximum 3840 x 2160 @ 60 Hz (DisplayPort) 3840 x 2160 @ 60 Hz (HDMI)
3840 x 2160 @ 60 Hz (DisplayPort)
resolution

AC100-240V~ 50/60Hz
Power Supply
Refer to the label at the back of the product as the standard voltage can vary in different countries.

Temperature: 0 °C – 40 °C (32 °F – 104 °F)

Operating * For installing the enclosure, keep the internal temperature at 40 °C or below.
Environmental Humidity: 10% – 80%, non-condensing
considerations Temperature: -20 °C – 45 °C (-4 °F – 113 °F)
Storage Humidity: 5% – 95%, non-condensing
* Applicable before the product package is unpacked.
•• Plug-and-Play
This monitor can be installed and used with any Plug-and-Play compatible systems. Two-way data exchange between the monitor and PC system optimises the monitor settings. Monitor
installation takes place automatically. However, you can customise the installation settings if desired.
•• Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may appear brighter or darker on the panel. This does not affect product performance.
•• This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified resolution
may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specified for your product.
•• For detailed device specifications, visit the Samsung website.
•• (Europe only)
To access the EPREL registration of the model: QB43R ~ QB65R / QM43R ~ QM65R / QM43R-T ~ QM55R-T

(1) Go to https://eprel.ec.europa.eu

(2) Get the model identifier from the energy label of the product and type it in the search box

(3) Energy Labelling information of the model is shown

* You can directly access the product information via https://eprel.ec.europa.eu/qr/##### (registration no.)
The registration no. can be found on the rating label on your product.
•• (Turkey only)
To access the energy labelling information of the model:QB43R ~ QB65R / QM43R ~ QM65R / QM43R-T ~ QM55R-T

(1) Go to https://www.samsung.com/global/ecodesign_energy

(2) Get the model identifier from the energy label of the product and type it in the search box

(3) Energy labelling information can be found

Preset Timing Modes Resolution
Horizontal
Frequency
Vertical
Frequency
Pixel Clock
(MHz)
Sync Polarity
(H/V)
Port

(kHz) (Hz) DP IN DVI IN HDMI IN

VESA DMT, 1440 x 900 55.935 59.887 106.500 -/+ O O O

The screen will automatically be adjusted if a signal that belongs to the following standard
signal modes is transmitted from your PC. If the signal transmitted from the PC does not VESA DMT, 1600 x 900RB 60.000 60.000 108.000 +/+ O O O
belong to the standard signal modes, the screen may be blank with the power indicator on. In VESA DMT, 1680 x 1050 65.290 59.954 146.250 -/+ O O O
such a case, change the settings according to the following table by referring to the graphics
VESA DMT, 1920 x 1080 67.500 60.000 148.500 +/+ O O O
card user manual.
VESA DMT, 2560 x
"" DVI port is not supported on the QM32R, QM32R-T models. 1440RB
88.787 59.951 241.500 +/- O - O

CTA-861, 720(1440) x 576i 15.625 50.000 27.000 -/- - O O

Horizontal Vertical Port
Pixel Clock Sync Polarity CTA-861, 720(1440) x
Resolution Frequency Frequency 15.734 59.940 27.000 -/- - O O
(MHz) (H/V) 480i
(kHz) (Hz) DP IN DVI IN HDMI IN

IBM, 720 x 400 31.469 70.087 28.322 -/+ O O O CTA-861, 720 x 576 31.250 50.000 27.000 -/- O O O

MAC, 640 x 480 35.000 66.667 30.240 -/- O O O CTA-861, 720 x 480 31.469 59.940 27.000 -/- O O O

MAC, 832 x 624 49.726 74.551 57.284 -/- O O O CTA-861, 1280 x 720 37.500 50.000 74.250 +/+ O O O

MAC, 1152 x 870 68.681 75.062 100.000 -/- O O O CTA-861, 1280 x 720 45.000 60.000 74.250 +/+ O O O

VESA CVT, 3840 x 2160RB 110.500 49.977 442.000 +/- O - - CTA-861, 1920 x 1080i 28.125 50.000 74.250 +/+ - O O

VESA CVT, 3840 x 2160RB 133.313 59.997 533.250 +/- O - - CTA-861, 1920 x 1080i 33.750 60.000 74.250 +/+ - O O

VESA DMT, 640 x 480 31.469 59.940 25.175 -/- O O O CTA-861, 1920 x 1080 27.000 24.000 74.250 +/+ - O O

VESA DMT, 640 x 480 37.861 72.809 31.500 -/- O O O CTA-861, 1920 x 1080 28.125 25.000 74.250 +/+ - O O

VESA DMT, 640 x 480 37.500 75.000 31.500 -/- O O O CTA-861, 1920 x 1080 33.750 30.000 74.250 +/+ - O O

VESA DMT, 800 x 600 37.879 60.317 40.000 +/+ O O O CTA-861, 1920 x 1080 56.250 50.000 148.500 +/+ O O O

VESA DMT, 800 x 600 48.077 72.188 50.000 +/+ O O O CTA-861, 1920 x 1080 67.500 60.000 148.500 +/+ O O O

VESA DMT, 800 x 600 46.875 75.000 49.500 +/+ O O O CTA-861, 3840 x 2160 54.000 24.000 297.000 +/+ - - O

VESA DMT, 1024 x 768 48.363 60.004 65.000 -/- O O O CTA-861, 3840 x 2160 56.250 25.000 297.000 +/+ - - O

VESA DMT, 1024 x 768 56.476 70.069 75.000 -/- O O O CTA-861, 3840 x 2160 67.500 30.000 297.000 +/+ O - O

VESA DMT, 1024 x 768 60.023 75.029 78.750 +/+ O O O CTA-861, 3840 x 2160 112.500 50.000 594.000 +/+ O - O

VESA DMT, 1152 x 864 67.500 75.000 108.000 +/+ O O O CTA-861, 3840 x 2160 135.000 60.000 594.000 +/+ O - O

VESA DMT, 1280 x 720 45.000 60.000 74.250 +/+ O O O CTA-861, 4096 x 2160 54.000 24.000 297.000 +/+ - - O

VESA DMT, 1280 x 800 49.702 59.810 83.500 -/+ O O O CTA-861, 4096 x 2160 67.500 30.000 297.000 +/+ - - O

VESA DMT, 1280 x 1024 63.981 60.020 108.000 +/+ O O O CTA-861, 4096 x 2160 112.500 50.000 594.000 +/+ - - O

VESA DMT, 1280 x 1024 79.976 75.025 135.000 +/+ O O O CTA-861, 4096 x 2160 135.000 60.000 594.000 +/+ - - O

VESA DMT, 1366 x 768 47.712 59.790 85.500 +/+ O O O