Accessing the storage system

You can access the storage system using the Hitachi Storage Navigator web user interface running on the SVP. A client
machine that meets the criteria can be used to connect to the SVP. Learn to set up a client machine and log in to your
storage system.

Initial setup of the management client

The management client is the computer used to log in to and manage your storage system. The management client is
LAN-attached to the storage system and communicates with the service processor (SVP) or with the controller if your
storage system does not have an SVP. If your storage system is equipped with an SVP, you can use Hitachi Device
Manager - Storage Navigator (HDvM - SN) as well as other management software such as Hitachi Ops Center
Administrator to manage your storage system. If your storage system does not have an SVP, you can use the
Maintenance Utility and other embedded tools such as Hitachi Storage Advisor Embedded (HSAE) to manage your
storage system.

Requirements for management clients

The Device Manager - Storage Navigator administrator is responsible for setting up management clients. Device
Manager - Storage Navigator runs on supported versions of the Windows and UNIX/Linux operating systems. If you use
a physical or virtual server running on Windows as a management client, you must configure the server to run Device
Manager - Storage Navigator.

General requirements
• The management client must be connected to the network via LAN. Device Manager - Storage Navigator connects
to the SVP through a TCP/IP network.
• Use category 5e or 6a LAN cable for LAN connections when the transfer speed is 1 Gbps. Maximum cable length is
328 feet (100 meters). For assistance, contact customer support.
• Several storage systems can be managed by one management client. Device Manager - Storage Navigator must
be set up for each storage system.
• A maximum of 32 management clients (Device Manager - Storage Navigator) can access the same storage system
at the same time.

Requirements for Windows-based management clients

The management client must meet hardware and software requirements to run Device Manager - Storage Navigator
(HDvM - SN) in a Windows® environment.
Hardware requirements for the management client (Windows)

https://knowledge.hitachivantara.com/Documents/Storage/VSP_E_Series/93-02-0x/System_Management_with_SVP/01_Acc…
Updated: Sat, 23 Jan 2021 11:02:48 GMT
Powered by
1
 Item Requirement

Pentium 4 640 3.2 GHz or better

Processor (CPU) (Not dependent on a specific CPU vendor and processor family.
Core2Duo E6540 2.33 GHz or better is recommended.)

Memory (RAM) 2 GB or more Recommended: 3 GB

500 MB or more (+ 80 MB for each managed storage system)

Available storage space When HDvM - SN is using Adobe® AIR® from HARMAN™, an additional
80 MB of free space is required for each storage system managed by
HDvM - SN.

Monitor True Color 32-bit or better Resolution: 1280 x 1024 or better

Keyboard and mouse You cannot use the mouse wheel feature.

100BASE-TX
Ethernet LAN card for TCP/IP network
1000BASE-T

Software requirements for the management client (Windows)

On a Windows management client, you can use HDvM - SN with Adobe AIR from HARMAN or with Adobe Flash Player.
The following tables specify the requirements for each method. The combinations and versions of operating system,
architecture, browser, Java Runtime Environment (JRE), and Flash Player specified below are fixed requirements. Using
other combinations or versions might produce unpredictable results such as the inability to use the HDvM - SN windows.
Note

• Adobe will end support of Flash Player by the end of 2020. Make sure you are using HDvM - SN with Adobe AIR
from HARMAN before the end of Flash Player support. If desired, you can disable use of HDvM - SN with Flash
Player. For details, see GUID-C9420E34-F6AE-4AED-A8E5-880201CD0FEA.xml#GUID-C9420E34-F6AE-4AED-
A8E5-880201CD0FEA.
• Use software that is supported by the manufacturer. Behavior is not guaranteed for software whose support period
has expired.

Table 1: Requirements for using HDvM with AIR from HARMAN

Operating system Architecture Web browser TLS

Internet Explorer 11.0* TLS1.2

Windows 10 64 bit Google Chrome 63.0 or TLS1.2 must be enabled.
later AIR does not support
TLS1.3.
Windows 8.1 64 bit Internet Explorer 11.0*

https://knowledge.hitachivantara.com/Documents/Storage/VSP_E_Series/93-02-0x/System_Management_with_SVP/01_Acc…
Updated: Sat, 23 Jan 2021 11:02:48 GMT
Powered by
2
Operating system Architecture Web browser TLS

Google Chrome 48.0 or

later

* Only the latest version of Internet Explorer that runs on each operating system is supported according to Microsoft®
Support Policy.

Table 2: Requirements for using HDvM - SN with Flash Player

Operating Java Runtime Adobe Flash Player
Architecture Browser
system1 Environment (JRE) 5 2, 4

Internet Explorer JRE 8.0 Update 131 or

32 bit 13.0 to 30
11.03 earlier

Internet Explorer JRE 8.0 Update 131 or

64 bit 13.0 to 32
11.03 earlier

Internet Explorer
64 bit OpenJDK 11.0.1+13 13.0 to 32
11.03
Windows 8.1
Google Chrome 48.0
32 bit JRE 8.0 Update 71 20.0
or later

Google Chrome 48.0

64 bit JRE 8.0 Update 71 20.0 to 32
or later

Google Chrome 48.0

64 bit OpenJDK 11.0.1+13 20.0 to 32
or later

Internet Explorer JRE 8.0 Update 162 or

32 bit 13.0 to 30
11.03 earlier

Internet Explorer JRE 8.0 Update 162 or

64 bit 13.0 to 32
11.03 earlier

Internet Explorer
64 bit OpenJDK 11.0.1+13 13.0 to 32
11.03
Windows 106
Google Chrome 63.0 JRE 8.0 Update 152 or
32 bit 13.0 to 28.0
or later earlier

Google Chrome 63.0 JRE 8.0 Update 152 or

64 bit 13.0 to 32
or later earlier

64 bit Google Chrome 63.0 OpenJDK 11.0.1+13 13.0 to 32

https://knowledge.hitachivantara.com/Documents/Storage/VSP_E_Series/93-02-0x/System_Management_with_SVP/01_Acc…
Updated: Sat, 23 Jan 2021 11:02:48 GMT
Powered by
3
Operating Java Runtime Adobe Flash Player
Architecture Browser
system1 Environment (JRE) 5 2, 4

or later

Internet Explorer JRE 8.0 Update 131 or

64 bit 13.0 to 30
10.03 earlier

Internet Explorer
64 bit OpenJDK 11.0.1+13 13.0 to 30
Windows Server 10.03
2012 Update
Google Chrome 63.0 JRE 8.0 Update 152 or
64 bit 13.0 to 28.0
or later earlier

Google Chrome 63.0

64 bit OpenJDK 11.0.1+13 13.0 to 28.0
or later

Internet Explorer JRE 8.0 Update 131 or

64 bit 13.0 to 32
11.03 earlier

Internet Explorer
64 bit OpenJDK 11.0.1+13 13.0 to 32
11.03
Windows Server
2012 R2 Update Google Chrome 63.0 JRE 8.0 Update 152 or
64 bit 13.0 to 32
or later earlier

Google Chrome 63.0

64 bit OpenJDK 11.0.1+13 13.0 to 32
or later

Internet Explorer
64 bit JRE 8.0 Update 111 13.0 to 32
11.03

Internet Explorer
Windows Server 64 bit OpenJDK 11.0.1+13 13.0 to 32
11.03
2016
Google Chrome 63.0 JRE 8.0 Update 152 or
64 bit 13.0 to 32
or later earlier

Google Chrome 63.0

64 bit OpenJDK 11.0.1+13 13.0 to 32
or later

Notes:

1. If the SVP supports Internet Protocol Version 6 (IPv6), you can specify IPv6 addresses.
2. Use Flash Player with the same architecture (32 bit or 64 bit) as the browser.

https://knowledge.hitachivantara.com/Documents/Storage/VSP_E_Series/93-02-0x/System_Management_with_SVP/01_Acc…
Updated: Sat, 23 Jan 2021 11:02:48 GMT
Powered by
4
 Operating Java Runtime Adobe Flash Player
Architecture Browser
system1 Environment (JRE) 5 2, 4

3. Only the latest version of Internet Explorer active on each OS is supported, according to Microsoft support
policy.
4. The management client must be restarted after enabling Flash Player.
5. For VSP E990 (all SVP firmware versions) and for VSP G130, G/F350, G/F370, G/F700, G/F900 SVP firmware
versions 88-04-01 and later, use either JRE8 update 171 or later or OpenJDK 11.0.1+13 or later. You can use
the HDvM - SN secondary window only when these JRE versions are installed. If you want to use other JRE
versions, contact customer support.

If the SVP firmware is updated from earlier than 88-04-01 to 88-04-01 or later, see Checking Java security
settings.
6. Do not right-click when executing commands in the Command Prompt window of Windows 10. If you do, the
processing might be stopped in the middle of the execution and the prompt does not return.

Note

• Some Device Manager - Storage Navigator operations are performed through the HDvM - SN secondary window
that runs within Java.
• When you display an HTML format report saved in your local file system in a web browser that uses Flash Player
version 23 or later, add the folder containing the HTML format report to Trusted Location Settings.

Requirements for UNIX/Linux-based management clients

The management client must meet hardware and software requirements to run Device Manager - Storage Navigator
(HDvM - SN) in a UNIX® or Linux® environment.
Hardware requirements for the management clients (UNIX/Linux)
Item Requirement

Pentium 4 640 3.2 GHz or better

Processor (CPU)
(Recommended: Core2Duo E6540 2.33 GHz or better)

2 GB or more
Memory (RAM)
Recommended: 3 GB

Available storage space 500 MB or more

Monitor Resolution: 1280 x 1024 or better

Keyboard and mouse You cannot use the mouse wheel feature.

Ethernet LAN card for TCP/IP network 100BASE-TX

https://knowledge.hitachivantara.com/Documents/Storage/VSP_E_Series/93-02-0x/System_Management_with_SVP/01_Acc…
Updated: Sat, 23 Jan 2021 11:02:48 GMT
Powered by
5
 Item Requirement

1000BASE-T

Software requirements for the management clients (UNIX/Linux)

The following table specifies the software requirements for using HDvM - SN in a UNIX or Linux environment. The
combinations of operating system, architecture, browser, Java Runtime Environment, and Adobe Flash Player described
below are fixed requirements. Using other combinations or versions might produce unpredictable results such as the
inability to use the HDvM - SN windows.
CautionIf the SVP microcode version is updated from earlier than 88-04-01-XX/00 to 88-04-01-XX/00 or later, see
Checking Java security settings.
Java Runtime
Operating system Architecture Browser Adobe Flash Player
Environment (JRE)1

Google Chrome
JRE 8.0 Update 152
63.0 or later

Google Chrome
OpenJDK 11.0.1+13
63.0 or later
Red Hat Enterprise Adobe Flash Player
64 bit
Linux 7.4 Firefox 58.0 or 28
JRE 8.0 Update 152
later2

Firefox 58.0 or
OpenJDK 11.0.1+13
later2

Google Chrome
JRE 8.0 Update 171
69.0 or later

Google Chrome
OpenJDK 11.0.1+13
69.0 or later
Red Hat Enterprise
64 bit
Linux 7.5 Firefox 60.0 or
JRE 8.0 Update 171
later2

Firefox 60.0 or
OpenJDK 11.0.1+13
later2

Notes:

1. If the SVP microcode version is updated from earlier than 88-04-01 to 88-04-01 or later, see Checking Java
security settings.
2. IPv6 HTTPS connection from Firefox is not supported.

https://knowledge.hitachivantara.com/Documents/Storage/VSP_E_Series/93-02-0x/System_Management_with_SVP/01_Acc…
Updated: Sat, 23 Jan 2021 11:02:48 GMT
Powered by
6
Connecting through a firewall
To connect the management client and the SVP through a firewall, configure the firewall so that the TCP/IP port for the
protocol you use becomes available.

When attaching Device Manager - Storage Navigator to multiple storage systems, the installer must log in to the SVP of
each storage system using separate Device Manager - Storage Navigator sessions and separate web browser
instances.

When operating the management GUI directly from the SVP without using the management client, it is not necessary to
register ports of protocols other than RMI, SLP, and SMI-S in the table below.

The type of the protocol and the port used is shown in the following table.

Protocol Port number Direction of communication

HTTP 80

HTTPS 443

RMI 1099

RMI (SSL) 5443

From the Device Manager - Storage Navigator web client to the
SVP
RMI 51099

RMI 51100-51355

SLP 427

SMI-S 5989-6244

NoteIf you change the port numbers used by the SVP, the firewall is set with the changed port numbers.

Setting up IPv4/IPv6 communications

You should assign the SVP the same type of IP addresses (IPv4 or IPv6) as those used on the storage system. You
must also configure the client computers with the same IP version that you assign to the SVP. In addition, use the same
communication options for the management client and the SVP. If the SVP uses IPv6, you must configure the

https://knowledge.hitachivantara.com/Documents/Storage/VSP_E_Series/93-02-0x/System_Management_with_SVP/01_Acc…
Updated: Sat, 23 Jan 2021 11:02:48 GMT
Powered by
7
management clients to use IPv6 for communication.

If you use IPv6 to display the Device Manager - Storage Navigator main window when both IPv4 and IPv6 are available,
IPv6 addresses are displayed in the Device Manager - Storage Navigator secondary window but IPv4 communication is
actually used.

Configuring IPv6 communication in Windows 7

If the SVP uses IPv6, you must configure Windows 7 management clients to use IPv6 for communication.

Procedure

1. Select Control Panel Network and Sharing Center Manage network connections.

2. Right-click the network where the SVP resides, and then click Properties in the pop-up menu.
If the User Account Control dialog box opens click Continue. Otherwise, the Networking dialog box opens.

3. In the Networking dialog box, clear the Internet Protocol Version 4 (TCP/IPv4) check box.

4. Click OK to save the changes and close the dialog box.

Configuring IPv6 communication in Solaris 10

If the SVP uses IPv6 and you plan to use Device Manager - Storage Navigator (HDvM - SN) in a web browser, you must
configure Solaris 10 management clients to use IPv6 for communication. If you plan to run HDvM - SN using Adobe AIR,
you do not need to perform this task.

Procedure

1. Start a command window or system console.

2. Execute the following command:

ifconfig network-interface-name inet down

Registering the primary SVP host name

You must register the primary SVP host name before completing any of the following tasks.

• Specify a host name instead of an IP address when accessing Device Manager - Storage Navigator.
• Obtain the public key certificate for SSL-encrypted communication from the CA (Certificate Authority). You must
register the server name as the host name to the DNS server or the hosts file. The server name is entered in the
certificate as a common name.

Enter the SVP host name and IP address in the DNS server or the hosts file of the management client. You can
register any host name to the DNS server or the hosts file, but there are restrictions on the letters you can use for
the host name.

https://knowledge.hitachivantara.com/Documents/Storage/VSP_E_Series/93-02-0x/System_Management_with_SVP/01_Acc…
Updated: Sat, 23 Jan 2021 11:02:48 GMT
Powered by
8
 • DNS settingYou must register the IP address and host name of the SVP to the DNS server that manages the
network to which the SVP is connected.
• Hosts file settingYou must enter the IP address and host name of the SVP to the hosts file of the management
client. The general directory of the hosts file is:
◦ Windows C:\Windows\System32\drivers\etc\hosts
◦ UNIX/etc/hosts

CautionIf the host name listed in the hosts file is also listed in the CCI configuration definition file, CCI must be restarted.

Configuring the web browser on the management client

Configure the web browser on the Hitachi Device Manager - Storage Navigator(HDvM - SN) management client as
described below.
NoteIf you are using HDvM - SN with Adobe® AIR® from HARMAN™:

• You must configure the web browser as described below because these settings are used by AIR.
• You do not need to install Adobe Flash Player.

Web browser settings

• The browser must allow first-party, third-party, and session cookies.

• The pop-up blocker and plug-ins must be disabled.
• The browser must be configured to use TLS 1.2.
• For Windows 8.1, Windows Server 2012, Windows Server 2012 R2 Update, Windows Server 2012 Update, and
Windows Server 2016, JavaScript must be enabled. For details, see Enabling JavaScript for Windows.
• For Windows Server and Internet Explorer:
◦ Internet Explorer must be configured so it does not save encrypted pages to disk (Tools > Internet Options >
Advanced > Do not save encrypted pages to disk).
◦ The URL of the SVP must be registered in Internet Explorer (Tools > Internet Options > Security).
◦ For Windows Server 2012, the IE security level for the trusted sites must be set to Medium-high (Tools >
Internet Options > Security > Trusted sites > Security level for this zone).
• For Firefox and Chrome, Adobe Flash Player must be enabled in your web browser.
• For the Japanese version of Firefox, the browser must be configured to use the C locale (default system language)
by using the X Server Emulator.

In a B Shell, enter the following command:

LANG=C
export LANG

In a C Shell, enter the following command:

setenv LANG C

Adding your SVP to the trusted sites zone for Windows Server computers

https://knowledge.hitachivantara.com/Documents/Storage/VSP_E_Series/93-02-0x/System_Management_with_SVP/01_Acc…
Updated: Sat, 23 Jan 2021 11:02:48 GMT
Powered by
9
If you are using Device Manager - Storage Navigator on a Windows Server computer, the following message may
appear during login. If it does, you must add the SVP to the trusted sites zone.

The message below may appear differently depending on the Windows version you are using.

Procedure

1. Click Add in the message dialog box. The Trusted Sites dialog box opens.

2. In Add this web site to the zone, enter the URL of the SVP that you want to log in to. For example, if the host name
is host01, the URL is http://host01. If the IP address is 127.0.0.1, the URL is http://127.0.0.1.

3. Click Add to add the URL of the SVP to the web sites list.

4. Click Close to close the dialog box.

Enabling JavaScript for Windows

If you use Windows 8.1, Windows Server 2012 R2 Update, Windows Server 2012 Update, or Windows Server 2016, you
must enable JavaScript.
NoteThis setting is required even if you use Device Manager - Storage Navigator with Adobe AIR because the web
browser settings are used by AIR.

Procedure

1. Launch Internet Explorer.

2. On the Internet Explorer menu bar, click Tools Internet Options Security.

3. Click the Security tab.

https://knowledge.hitachivantara.com/Documents/Storage/VSP_E_Series/93-02-0x/System_Management_with_SVP/01_Acc…
Updated: Sat, 23 Jan 2021 11:02:48 GMT
Powered by
10
 4. Click Custom Level.

5. On the Security Settings window, set Active scripting to Enable.

6. Click OK.

7. When the Warning dialog box appears, click YES.

8. Click OK to close the Internet Options window.

9. Exit and then restart Internet Explorer.

Installing Captive Bundle Application (CBA) on the SVP

Captive Bundle Application (CBA) is the application on the SVP that enables HDvM - SN to run with Adobe AIR from
HARMAN. Before you can use HDvM - SN with AIR, you must install CBA on the SVP. If you are using one SVP to
manage multiple storage systems, you must install CBA for each storage system.

Before you begin

• You must have the serial number of the storage system. The serial number is displayed in S/N in the Storage
Device List window on the SVP.

Procedure

1. Close all HDvM - SN sessions connected to the storage system for which you are installing CBA.

2. Log in to the SVP.

3. Open a command prompt on the SVP with administrator permissions.

4. Move the current directory to the folder containing the MappFlashDisable.bat batch file (for example,
C:\MAPP\wk\Supervisor\MappIniSet).

5. Run the batch file specifying the storage system serial number and the CBA file (with absolute path) as arguments
as follows:

C:\MAPP\wk\Supervisor\MappIniSet> MappFlashDisable.bat serial-number CBA-file

For example:

C:\MAPP\wk\Supervisor\MappIniSet> MappFlashDisable.bat 400102 C:\temp\CBA-file-name

6. When the completion message is displayed, press any key to exit the processing.

7. Close the command prompt window.

Next steps

https://knowledge.hitachivantara.com/Documents/Storage/VSP_E_Series/93-02-0x/System_Management_with_SVP/01_Acc…
Updated: Sat, 23 Jan 2021 11:02:48 GMT
Powered by
11
After installing Captive Bundle Application (CBA) on the SVP, you can log in to HDvM - SN using AIR. For instructions,
see Logging in to HDvM - SN by using AIR.

Installing Storage Device Launcher on the management client

The Storage Device Launcher application is required to run HDvM - SN with Adobe AIR from HARMAN. Storage Device
Launcher is included in the Web Console Launcher setup file on the SVP. Use the following procedure to install Storage
Device Launcher on the management client.
NoteIf you are using one management client to access multiple storage systems, you only need to install Storage Device
Launcher on the management client once.

Before you begin

• You must have the model identification number of the storage system. The model identification number is the same
as the folder name of the SVP firmware installation directory.

Example: C:\Mapp\wk\936000400001
◦ In this example, the 12-digit character string 936000400001 is the model identification number. The last 6 digits
indicate the serial number of the storage system.
◦ C:\Mapp is the default installation directory for the SVP firmware. The location of the installation directory
depends on the conditions specified when the SVP firmware was installed.

If multiple storage systems are registered on the SVP, you can use the model identification number of any storage
system whose SVP firmware version supports AIR.

Procedure

1. Download the Web Console Launcher setup file for Windows from the SVP to the management client.
◦ If you can log in to HDvM - SN by using a web browser, click Tool Download in the HDvM - SN menu bar, and
then download the Web Console Launcher setup file for Windows (WCLauncher_win.zip).
◦ If you cannot log in to HDvM - SN by using a web browser, open the download the Web Console Launcher
setup file as follows:
1. Open a web browser on the management client, and enter the following URL:

https://IP-address-or-host-name-of-SVP/sanproject/ToolDownload/serial-number-of-storage-
system

If you changed the port number of the protocol HTTPS from the initial value (443 by default), specify the
following URL:

https://IP-address-or-host-name-of-SVP:port-number-of-protocol-HTTPS/sanproject/
ToolDownload/serial-number-of-storage-system

NoteIf the SVP firmware version is earlier than 93-02-02 or 88-06-02, enter the following URL instead:

https://IP-address-or-host-name-of-SVP(:port-number-of-protocol-HTTPS)/dev/storage/model-
identification-number/htdocs/tool/tooldownload.html

After the download page opens, go to step (c).

https://knowledge.hitachivantara.com/Documents/Storage/VSP_E_Series/93-02-0x/System_Management_with_SVP/01_Acc…
Updated: Sat, 23 Jan 2021 11:02:48 GMT
Powered by
12
 2. In the authentication window, enter the user name and password.
3. Download the Web Console Launcher setup file for Windows (WCLauncher_win.zip).

2. Expand the downloaded Web Console Launcher setup file.

Use only 1-byte alphanumeric characters for the expanded folder or directory name.
CautionIf a security warning or a window blocking the operation is displayed, do not expand the setup file. Change
the properties of the setup file as follows and then expand the file:
1. Right-click WCLauncher_win.zip, and then click Properties.
2. In Security, select Unblock, and then click OK.

3. Right-click WCLauncher_win\WCLauncher\Setup_SDLauncher.bat, and run it by selecting Run as

Administrator.
Storage Device Launcher is added on the desktop and in the start menu.

4. Open WCLauncher_win\WCLauncher\log\Setup.log with a text editor, and confirm that "completed" is

displayed.
CautionDo not move or delete the WCLauncher_win folder after Storage Device Launcher installation is
complete. This folder contains files required for running Storage Device Launcher.

Configuring the management client for the HDvM - SN secondary window

If you plan to use any of the following functions, you must configure the management client for use of the Device
Manager - Storage Navigator (HDvM - SN) secondary window:

• Login Message function

• Data Retention Utility
• Server Priority Manager

The Device Manager - Storage Navigator (HDvM - SN) secondary window runs within the Java Runtime Environment
(JRE) on the management client. The secondary window is disabled by default in HDvM - SN and must be enabled by
using HDvM - SN or Web Console Launcher (when Java 11 or later is installed on the HDvM - SN management client).
If the secondary window is not enabled, the functions listed above are not accessible in HDvM - SN.
Restrictions for using the HDvM - SN secondary window with Google Chrome

When you open the secondary window, Google Chrome displays the following message: This type of file can harm
your computer. Are you sure you want to download <file name>.jnlp? . Click Save in the message window and
save the object file. Then open the file. You can continue the operation even though a Java security warning is displayed
when you open the file.

SJsvlSNStartServlet (<serial number>).jnlp is saved in the download folder. This file is duplicated every time you open
the secondary window (because it is not overwritten or deleted automatically). Delete extraneous downloaded
SJsvlSNStartServlet (<serial number>).jnlp files periodically to prevent shortage of capacity. To confirm the download
location, follow Chrome Menu Settings Show advanced settings Downloads.

Do not click Discard in the message window. If you do, you will not be able to use HDvM - SN for a while until error

https://knowledge.hitachivantara.com/Documents/Storage/VSP_E_Series/93-02-0x/System_Management_with_SVP/01_Acc…
Updated: Sat, 23 Jan 2021 11:02:48 GMT
Powered by
13
(20020-108000) appears. When error (20020-108000) appears, click OK to close the error and continue working in
HDvM - SN.

If you don't want to wait for the error to appear, you can close Chrome and then log in to HDvM - SN again.

The error also appears if you do not click Save or if you do not open the saved file for some time.

Enabling the HDvM - SN secondary window

If you plan to use any of the following functions in Device Manager - Storage Navigator (HDvM - SN), you must enable
the HDvM - SN secondary window:

• Login Message function

• Data Retention Utility
• Server Priority Manager

The HDvM - SN secondary window runs within the Java Runtime Environment (JRE) on the management client. The
secondary window is disabled by default in HDvM - SN and must be enabled by using HDvM - SN, or by using Web
Console Launcher when Java 11 or later is installed on the HDvM - SN management client. If the secondary window is
not enabled, the functions listed above are not accessible in HDvM - SN.

Before you begin

• Required role: Storage Administrator (View Only)

Procedure

1. From the Settings menu, click Environmental Settings Edit Information Display Settings.
The Edit Information Display Settings window opens.

2. In Secondary window, click Enable.

3. Click Apply.

Using Web Console Launcher to enable the secondary window (Java 11 or later)

When Java 11 or later is installed on the Device Manager - Storage Navigator (HDvM - SN) management client, you
must download and execute Web Console Launcher to enable the HDvM - SN secondary window. The setup file that
you download contains the following applications:

• Web Console Launcher: This application is required to enable the HDvM - SN secondary window when HDvM - SN
is running on a web browser with Java 11 or later installed.
• Storage Device Launcher: This application is required to start HDvM - SN in the Adobe AIR environment. Storage
Device Launcher is contained only in the setup file for Windows.

When the HDvM - SN secondary window is opened, you must enable the .jnlp file included in the setup file.
NoteYou must perform the following procedure each time the SVP firmware is upgraded.

https://knowledge.hitachivantara.com/Documents/Storage/VSP_E_Series/93-02-0x/System_Management_with_SVP/01_Acc…
Updated: Sat, 23 Jan 2021 11:02:48 GMT
Powered by
14
Procedure

1. From the Menu bar, click Tool Download.

2. Download the Web Console Launcher tool for Windows or UNIX.

3. Expand and execute the download file by the following OS method:

Windows: Expand the file, right click WCLauncher\Setupwin.bat and execute it by selecting Run as
Administrator. This associates the downloaded .jnlp file with Web Console Launcher.

UNIX: Enter tar zxvf WCLauncher_unix.tgz to expand the file, and then enter sudo shsetupunix.sh
in the expanded directory to execute it.
NoteWhen you execute Web Console Launcher, Java8 is disabled.

Next steps
Each time you open the HDvM - SN secondary window with Java 11 or later, you must enable the .jnlp file using Web
Console Launcher.
CautionDo not delete or move the WCLauncher_win folder. This folder contains files required to run Web Console
Launcher.

Checking Java security settings

If the SVP microcode version is updated from earlier than 88-04-01-XX/00 to 88-04-01-XX/00 or later, perform the
following procedure to check and, if necessary, change the settings.

If the SVP microcode version is earlier than 88-04-01-XX/00, IP addresses of SVPs might be registered in the exception
site list in Java security settings on the management client, for using Device Manager - Storage Navigator secondary
windows. If the SVP microcode version is 88-04-01-XX/00 or later, registration of IP addresses to the exception site list
is not necessary.

Procedure

1. Start Java Control Panel on the management client by either of the following ways:
◦ From Windows Control Panel, double-click the Java icon.
◦ From the Windows Start menu, click All Programs Java Configure Java.

2. Click the Security tab.

3. Check whether the following URLs are registered in Exception Site List:

http://IP-address-of-SVP

https://IP-address-of-SVP

If these URLs are not registered, click Cancel to finish the operation.

4. Click Edit Site List.

https://knowledge.hitachivantara.com/Documents/Storage/VSP_E_Series/93-02-0x/System_Management_with_SVP/01_Acc…
Updated: Sat, 23 Jan 2021 11:02:48 GMT
Powered by
15
 5. In the Exception Site List dialog box, select the URLs shown in step 3, and then click Remove.

6. Click OK

7. In Exception Site List, confirm that the corresponding URLs are removed.

If the corresponding URLs are removed, go to the next step.

If the corresponding URLs are not removed, see steps 4 and 5 and correct the problems.

8. Click the Advanced tab.

9. Under Perform signed code certificate revocation checks on, select All certificates in the chain of trust, and then
click OK.
CautionEven when Perform signed code certificate revocation checks on is not displayed and Perform certificate
revocation checks on is displayed instead, select All certificates in the chain of trust, and then click OK.

10. Close the Control Panel.

Configuring a management client

Before you can use Hitachi Device Manager - Storage Navigator to manage your storage system, you must set up a
management client to use the management software.

Backing up HDvM - SN configuration files

Before replacing an SVP, you must make a backup copy of the Device Manager - Storage Navigator configuration files
on the SVP. You can then use the backup copy to restore the configuration file if it becomes necessary, or to configure a
replacement SVP if one fails.

The following configuration items can be backed up and restored. Before you create the backup, ensure that the settings
are correct.

• Device Manager - Storage Navigator environment parameters

• Authentication server connection settings
• Key management server connection settings
• Display settings (table width) for each Device Manager - Storage Navigator user
• Device Manager - Storage Navigator login warning messages
• Device Manager - Storage Navigator task information
• SMI-S application settings
• SSL certification for HTTPS/SMI-S/RMI

Before you begin

https://knowledge.hitachivantara.com/Documents/Storage/VSP_E_Series/93-02-0x/System_Management_with_SVP/01_Acc…
Updated: Sat, 23 Jan 2021 11:02:48 GMT
Powered by
16
 • You must have the Storage Administrator (Initial Configuration) role to perform this task.
• You must be logged into the SVP.

Procedure

1. Stop all services running on the storage system.

2. Open a command prompt window with administrator permissions.

3. In the folder where the .bat file is located, execute the following command:
C:\MAPP\wk\Supervisor\MappIniSet>MappBackup.bat absolute-path-of-backup-file
Note
◦ The backup file must be in .tgz format.
◦ A space is required between .bat file and the path to the backup file.

4. A completion message displays. Click any key to continue.

5. Close the command prompt window.

Tip
◦ If you do not specify a folder in which to save the file, the system automatically creates a default file in the
following location:

SVP-root\wk\Supervisor\MappIniset\LogsyyyyMMddHHmmss.tgz

where yyyyMMddHHmmss is the year, month, date, and time that the file was created.
◦ The backup file is compressed and uses the .tgz format. Use a tool that supports tar and gzip to extract the
data from the .tgz file.

6. Save the backup file to another computer or external memory device such as a USB flash memory or hard drive.

Restoring HDvM - SN configuration files

You can use a saved copy of a configuration file to restore the active configuration file if it becomes necessary, or to
configure a replacement SVP if one fails.

Before you begin

• The storage systems registered in the SVP you backed up are registered in a new SVP.
• The services on the storage system are stopped.
• The SVP is configured so that the service does not start automatically when starting the system.

Procedure

1. Copy the backup file to any folder in the SVP.

2. Open a command prompt window with administrator permissions.

https://knowledge.hitachivantara.com/Documents/Storage/VSP_E_Series/93-02-0x/System_Management_with_SVP/01_Acc…
Updated: Sat, 23 Jan 2021 11:02:48 GMT
Powered by
17
 3. In the folder where the .bat file is located, enter
C:\MAPP\wk\Supervisor\MappIniSet>MappRestore.bat absolute-path-of-backup-file
Note
◦ The backup file must be in .tgz format.
◦ A space is required between MappRestore.bat and the path to the backup file.

4. A completion message displays.

5. Type a key to close the message, and then close the command prompt.

6. Reboot the SVP. It takes about 10 minutes to complete the startup process.

Logging in to HDvM - SN in a browser

There are three ways to log in to Device Manager - Storage Navigator (HDvM - SN) running in a web browser:

• If you are an administrator, you can log in to HDvM - SN with a one-time-only initial login.
• If you are a superuser, you can log in first to HDvM - SN to create other user accounts.
• If you are a HDvM - SN user or administrator, you can log in normally.

Note

• If you cannot log in three times with the same user ID, HDvM - SN stops responding for one minute. This is for
security purposes and is not a system failure.
• The operations (roles) and resource groups that the logged-in user can access are determined when the user logs
in. If the roles or resource allocations are changed while the user is logged in, the changes will take effect the next
time the user logs back in.

Initial superuser login

When logging on to Device Manager - Storage Navigator in a web browser for the first time, you must log on as a
superuser to set up additional user accounts. The superuser account has a built-in ID that includes all permissions and a
default password.

Procedure

1. Contact customer support to obtain the superuser ID and default password.

2. Start a web browser on the management client.

3. In the web browser, enter the URL for your SVP:

https://IP-address-or-host-name-of-SVP/sanproject/

https://knowledge.hitachivantara.com/Documents/Storage/VSP_E_Series/93-02-0x/System_Management_with_SVP/01_Acc…
Updated: Sat, 23 Jan 2021 11:02:48 GMT
Powered by
18
 To change the port number of the protocol from the initial value (443), specify the following URL:

https://IP-address-or-host-name-of-SVP:port-number-of-the-protocol/

4. Log in with the superuser ID and password.

5. To prevent unauthorized use of the superuser account, change the password immediately after you log in. Click
Settings User Management Change Password to change your password.

After you log in, the Device Manager - Storage Navigator main window opens. You can navigate using the menu,
tree, or General Tasks. Precise instructions for performing an operation can be found in the software user guides.
Also, see Appendixes D through G, which describe the screens in the GUI.

User login
This login procedure is for all users other than the superuser.

Procedure

1. Start a web browser on the management client.

2. In the web browser, specify the following URL:

https://IP-address-or-host-name-of-SVP

If you changed the port number of the protocol HTTP from the initial value (443), specify the following URL:

https://IP-address-or-host-name-of-SVP:port-number-of-the-protocol-HTTPS/

If the Device Manager - Storage Navigator loading window is displayed, wait until the service status changes to
Ready (Normal). At that time, the login window is displayed automatically. The following is an example of the
loading window.

3. The following actions might be required to open the login dialog box, depending on your environment:
◦ If a message indicates that the enhanced security configuration is enabled on the management client, select
In the future, do not show this message and click OK.
◦ If the SVP is set to support SSL-encrypted communication and security messages appear, make sure the
certificate is correct and follow the instructions in the dialog box.
◦ If a message indicates that certain web sites are blocked, follow instructions in Adding your SVP to the trusted
sites zone for Windows Server computers.

https://knowledge.hitachivantara.com/Documents/Storage/VSP_E_Series/93-02-0x/System_Management_with_SVP/01_Acc…
Updated: Sat, 23 Jan 2021 11:02:48 GMT
Powered by
19
 ◦ If multiple storage systems are connected, a window that allows selection of the storage system is displayed.
Select the storage system you want to connect.

4. When the Storage Device List window opens, select the storage system.
The Device Manager - Storage Navigator login window appears.

5. Type the user ID and password, and then click Login.

6. If the Security Information dialog box appears, click Yes.

7. If a local storage area pop-up dialog box of Adobe Flash Player Setting appears, click Allow to open the Device
Manager - Storage Navigator main window. The cache function of Adobe Flash Player optimizes the process of
Device Manager - Storage Navigator. Denial of the request might delay the processing speed of Device Manager -
Storage Navigator.

Results
After you log in, the Device Manager - Storage Navigator main window opens. You can navigate using the menu, tree,
or General Tasks. Instructions for performing operations on the storage system using Device Manager - Storage
Navigator can be found in the software user guides (for example, Hitachi Universal Replicator User Guide). For
descriptions of the Device Manager - Storage Navigator GUI windows, see Appendixes D through G.

Logging in to HDvM - SN by using AIR

When you log in to HDvM - SN by using Adobe AIR from HARMAN for the first time, Captive Bundle Application (CBA)
is downloaded from the SVP to the management client. CBA is the application that enables HDvM - SN to run with AIR.
The downloaded file size is about 30 MB. If the CBA version on the SVP is updated later, the new CBA version will be
downloaded automatically to the management client.

Use the following procedure to log in to HDvM - SN by using AIR for the first time.
NoteIf you are using one management client to access multiple storage systems, CBA is downloaded for each storage
system.

Before you begin

• Storage Device Launcher must be installed on the management client.

• CBA must be installed on the SVP.

Procedure

1. Open the HDvM - SN login dialog box.

You can open the HDvM - SN login dialog box by running Storage Device Launcher on the management client or

https://knowledge.hitachivantara.com/Documents/Storage/VSP_E_Series/93-02-0x/System_Management_with_SVP/01_Acc…
Updated: Sat, 23 Jan 2021 11:02:48 GMT
Powered by
20
 by opening a web browser and running Storage Device Launcher on the SVP.
◦ To open the HDvM - SN login dialog box by running Storage Device Launcher:
1. On the management client desktop or start menu, right-click the Storage Device Launcher batch file, and
then run it by selecting Run as Administrator.
CautionIf a security warning or a window blocking the operation is displayed, do not run Storage Device
Launcher. Change the properties of the batch file (right-click SDLauncher.bat, click Properties, and then
select Unblock in Security), and then run the file.
2. Enter the IP address or host name of the SVP.
3. Specify 443 for the HTTPS port number, and then click Connect.

If a security warning message is displayed, verify that the security certificate is correct, and then follow
the instructions in the dialog box.
◦ To open the HDvM - SN login dialog box by opening a web browser and running Storage Device Launcher on
the SVP:
1. Start the web browser on the management client with administrator permissions.
2. Enter the following URL in the web browser:

sdlauncher:///IP-address-or-host-name-of-SVP/

CautionIf a security warning or a window blocking the operation is displayed, do not run the file. Change
the properties of the batch file (right-click SDLauncher.bat, click Properties, and select Unblock in
Security), and then run the file.
3. If a security warning message is displayed, verify that the security certificate is correct, and then follow
the instructions in the dialog box.

2. Wait about 10 seconds for the CBA file to be downloaded to the management client.
When the download is complete, the HDvM - SN login dialog box opens. You can close the web browser.

3. Enter the user name and password, and then click Login.
If the Security Information dialog box is displayed, click Yes.When the storage system configuration information is
finished loading, the HDvM - SN main window opens.

Changing the administrator password

You can change the administrator password using the maintenance utility.

Before you begin

• Before changing the password of a user account specified by the registered storage system in the Storage Device
List window, click Stop Service for the registered storage system. After changing the password of the user account,
click Edit and set the new password, then click Start Service for the storage system.

Procedure

1. In the maintenance utility Menu navigation tree, click System Management.

https://knowledge.hitachivantara.com/Documents/Storage/VSP_E_Series/93-02-0x/System_Management_with_SVP/01_Acc…
Updated: Sat, 23 Jan 2021 11:02:48 GMT
Powered by
21
 2. Click Change Password.

3. Enter your current password and a new password. Enter the password again in the Re-enter Password field.

4. Click Finish.

Changing the initial password

After the administrator gives you a user ID and password, you should change the password after you log in.

Procedure

1. Log in to Device Manager - Storage Navigator with the user ID and password given to you by the administrator.

2. Click Settings User Management Change Password to change your password.

Download/Upload window for HDvM - SN with AIR

When you use Device Manager - Storage Navigator (HDvM - SN) with Adobe AIR, a character string that depends on
the Adobe AIR environment is displayed in the title of the window used for selecting a file to be downloaded or uploaded.

https://knowledge.hitachivantara.com/Documents/Storage/VSP_E_Series/93-02-0x/System_Management_with_SVP/01_Acc…
Updated: Sat, 23 Jan 2021 11:02:48 GMT
Powered by
22
Disabling and enabling use of Flash Player with HDvM - SN
Adobe Flash Player is used to run Device Manager - Storage Navigator (HDvM - SN) in a web browser. If desired, you
can disable use of Flash Player with HDvM - SN after you start using HDvM - SN with Adobe AIR. Later, if you need to
run HDvM - SN in a web browser, you can re-enable use of Flash Player on the management client.

When you use Hitachi Command Suite, however, do not disable use of Flash Player to run HDvM - SN. If you disable
this function, you will not be able to access HDvM - SN from HCS.

Make sure that the HCS version supports linkage with HDvM - SN running in the Adobe AIR environment.
Caution If you disable Flash Player, you will not be able to access HDvM - SN.

Use the following procedure to disable or enable use of Flash Player with HDvM - SN. When multiple storage systems
are managed by using one SVP, you must disable or enable use of Flash Player for each storage system.

Procedure

1. Close all HDvM - SN sessions connected to the storage system on which this operation is performed.

2. Log in to the SVP.

3. Open a command prompt on the SVP with administrator permissions.

4. Move the current directory to the folder containing the MappFlashEnable.bat and MappFlashDisable.bat
batch files (for example, C:\MAPP\wk\Supervisor\MappIniSet), and then run the desired batch file (enable or
disable) specifying the storage system serial number* as the argument. For example:

C:\MAPP\wk\Supervisor\MappIniSet> MappFlashDisable.bat 400102

* The storage system serial number is displayed in S/N in the Storage Device List window on the SVP.

5. When the completion message appears, press any key to continue the processing.

6. Close the command prompt window.

https://knowledge.hitachivantara.com/Documents/Storage/VSP_E_Series/93-02-0x/System_Management_with_SVP/01_Acc…
Updated: Sat, 23 Jan 2021 11:02:48 GMT
Powered by
23
Accessing the maintenance utility
To configure the storage system and perform maintenance operations, launch the maintenance utility by selecting the
Maintenance Utility menu on the main menu of the Hitachi Device Manager - Storage Navigator or the management
software main window and clicking on an option from the drop-down menu. The maintenance utility opens on a separate
browser tab.
Note

• When adding cache memory or replacing controllers (Type Change) on the VSP G200 model, specify the controller
boards for adding cache memory or replacement (Type Change), and then start Maintenance Utility.
• Click

in the window to see the help menu for the description of the Maintenance Utility.
• To display the help, the settings for enlarging and reducing the display might not be reflected in the help window,
depending on the type or version of your browser.

Accessing the storage system without management software

You can use the administrator account created during the initial setup to use HDvM - SN temporarily to access the
storage system. You can then perform critical storage management operations during a planned maintenance activity or
an unexpected downtime on the management server.

Before you begin

• You must have an administrator login account with permissions equal to or higher than Administrator User Group
has. For information about creating user accounts, see Creating user accounts in this manual, and the Hardware
Reference Guide for your system model.
• For Hitachi Ops Center Administrator users, you must have an administrator login account with the require
permissions to access the storage system without management software.
• Adobe Flash Player must be configured on the client to use HDvM - SN.

NoteTo obtain the administrator login information, contact customer support.

https://knowledge.hitachivantara.com/Documents/Storage/VSP_E_Series/93-02-0x/System_Management_with_SVP/01_Acc…
Updated: Sat, 23 Jan 2021 11:02:48 GMT
Powered by
24
Procedure

1. Start a web browser.

2. Enter the following URL:

◦ For the VSP F350 and VSP G350 storage system, enter:
https://IP-address-or-host-name-of-the-SVP/dev/storage/8820004XXXXX/emergency.do
(where the model number is '8820004' and '4XXXXX' indicates the system serial number)
◦ For VSP F370, VSP G370, VSP F700, VSP G700,VSP F900, and VSP G900 storage systems, enter:
https://IP-address-or-host-name-of-the-SVP/dev/storage/8840004XXXXX/emergency.do
(where the model number is '8840004' and '4XXXXX' indicates the system serial number)

3. The following actions might be required to open the login dialog box, depending on your environment:
◦ If a message indicates that the enhanced security configuration is enabled on the computer, select In the
future, do not show this message and click OK.
◦ If the SVP is set to support SSL-encrypted communication and security messages appear, make sure the
certificate is correct and follow the instructions in the dialog box.
◦ If a message indicates that certain web sites are blocked, make sure you have added the SVP to the trusted
sites zone.

4. Enter a user ID and password for the account.

5. Click Log In.

6. If the Security Information dialog box appears, click Yes.

7. If an Adobe Flash Player local storage area pop-up dialog box appears, click Allow to open the Device Manager -
Storage Navigator main window.
The cache function of Adobe Flash Player optimizes the process of Device Manager - Storage Navigator. Denial of
the request might reduce processing speed.
NoteIf the login process fails three times with the same user ID, Device Manager - Storage Navigator will stop
responding for one minute. This is for security purposes and is not a system failure. Wait, and then try again.

https://knowledge.hitachivantara.com/Documents/Storage/VSP_E_Series/93-02-0x/System_Management_with_SVP/01_Acc…
Updated: Sat, 23 Jan 2021 11:02:48 GMT
Powered by
25