5/1/23, 3:08 PM 1st Module Assessment

Dashboard / My courses / Conflict Resolution and Management (BS602)-Semester II / Module I : Conflict Management

/ 1st Module Assessment

Question 1

Answer saved

Marked out of 1.00

_________involves the steps undertaken to prevent the conflict at the right time and also helps to resolve it in an effective
and smooth manner.

Select one:
a. Goal conflict

b. Affective Conflict

c. Conflict Management

d. Cognitive Conflict

Clear my choice

Question 2

Answer saved

Marked out of 1.00

Most conflicts have their roots in uncertainity , and negotiation is the way of managing the

Select one:
a. resultant risk

b. failure

c. Uncertainity

d. inputs

Clear my choice

https://amigo.amityonline.com/mod/quiz/attempt.php?attempt=7270595&cmid=143395 1/9
5/1/23, 3:08 PM 1st Module Assessment

Question 3

Answer saved

Marked out of 1.00

_________is situation in which desired end states or preferred outcomes appear to be incompatible.

Select one:
a. Cognitive Conflict

b. Goal conflict

c. Common Conflict

d. Affective Conflict

Clear my choice

Question 4

Answer saved

Marked out of 1.00

Due to the ___________, a pervasive human tendency, when things go wrong in our lives, we often blame factors outside of
our control.

Select one:
a. personal intervention

b. Cognitive Conflict

c. fundamental attribution error

d. BATNA

Clear my choice

https://amigo.amityonline.com/mod/quiz/attempt.php?attempt=7270595&cmid=143395 2/9
5/1/23, 3:08 PM 1st Module Assessment

Question 5

Answer saved

Marked out of 1.00

________ is defined as a clash between individuals arising out of a difference in thought process, attitudes, understanding,
interests, requirements and even sometimes perceptions

Select one:
a. Conflict

b. Friendship

c. Differences

d. Relationships

Clear my choice

Question 6

Answer saved

Marked out of 1.00

______is conflicts between two or more people in any setting; it may be at work or among friends.

Select one:
a. Interpersonal Conflict

b. Intergroup conflict

c. Intragroup conflict

d. Intrapersonal Conflict

Clear my choice

https://amigo.amityonline.com/mod/quiz/attempt.php?attempt=7270595&cmid=143395 3/9
5/1/23, 3:08 PM 1st Module Assessment

Question 7

Not yet answered

Marked out of 1.00

This Type of conflict occurs between different groups within a larger organization or those who do not have the same
overarching goals.

Select one:
a. Intergroup Conflict

b. Intra group Conflict

c. Intrapersonal Conflict

d. Interpersonal Conflict

Clear my choice

Question 8

Not yet answered

Marked out of 1.00

Conflict is________

Select one:
a. an unavoidable fact of life

b. sometimes constructive

c. a destructive force in relationships if continually avoided

d. All of the options

Clear my choice

https://amigo.amityonline.com/mod/quiz/attempt.php?attempt=7270595&cmid=143395 4/9
5/1/23, 3:08 PM 1st Module Assessment

Question 9

Not yet answered

Marked out of 1.00

Identify which of the following is a way to resolve conflict ?

Select one:
a. Taking out your anger on someone else

b. Yell at each other

c. Uncertainity

d. inputs

Clear my choice

Question 10

Not yet answered

Marked out of 1.00

The process which begins when one party percieves that the other party is frustrated or is about to frustrate , with some
concern of his , is known as _______

Select one:
a. Conflict

b. Risk

c. Uncertainity

d. Poor management

Clear my choice

https://amigo.amityonline.com/mod/quiz/attempt.php?attempt=7270595&cmid=143395 5/9
5/1/23, 3:08 PM 1st Module Assessment

Question 11

Not yet answered

Marked out of 2.00

Which of the following is related to interpersonal conflict ? A. Personality Clashes B. Ineffective Communication C. Lack
Of Trust

Select one:
a. Only A & B

b. Only A & C

c. All A,B,C

d. Only A

Clear my choice

Question 12

Not yet answered

Marked out of 2.00

Which of the following options can be a reason for Workplace conflict ?

Select one:
a. Only A & B

b. Only A , B & C

c. Only B & D

d. All A, B C, D

Clear my choice

https://amigo.amityonline.com/mod/quiz/attempt.php?attempt=7270595&cmid=143395 6/9
5/1/23, 3:08 PM 1st Module Assessment

Question 13

Not yet answered

Marked out of 2.00

This conflict occurs between two or more people in a larger organization. It can result from different personalities or
differing perspectives on how to accomplish goals. Interpersonal conflict may even occur without one party realizing
there was ever conflict.

Select one:
a. Individual Conflict

b. Interpersonal Conflict

c. Intrapersonal Conflict

d. Friendship conflict

Clear my choice

Question 14

Not yet answered

Marked out of 2.00

Which of the following Options is a tactic of avoiding conflict?

Select one:
a. compromising

b. competing

c. stonewalling

d. autonomy

Clear my choice

https://amigo.amityonline.com/mod/quiz/attempt.php?attempt=7270595&cmid=143395 7/9
5/1/23, 3:08 PM 1st Module Assessment

Question 15

Not yet answered

Marked out of 4.00

This refers to an internal dispute and involves only one individual. This conflict arises out of your own thoughts,
emotions, ideas, values and predispositions. It can occur when you are struggling between what you “want to do” and
what you “should do.”

Select one:
a. Individual Conflict

b. Interpersonal Conflict

c. Intrapersonal Conflict

d. Friendship conflict

Clear my choice

Question 16

Not yet answered

Marked out of 4.00

You and your partner have had a heated disagreement. Emotions are raw, and feelings have been hurt. You approach
your partner after a brief silence: "I'm sorry I attacked you like that. I got angry and said things I didn't mean." This is an
example of the collaborating tactic called

Select one:
a. integration

b. smoothing

c. expanding the pie

d. confrontation

Clear my choice

https://amigo.amityonline.com/mod/quiz/attempt.php?attempt=7270595&cmid=143395 8/9
5/1/23, 3:08 PM 1st Module Assessment

Question 17

Not yet answered

Marked out of 4.00

Which of the following options is a feature of conflict ?

Select one:
a. Only A & B

b. Only A & C

c. Only B & C

d. All A,B,C

Clear my choice

◄ Case Study

Jump to...

Module 1 Feedback Form ►

https://amigo.amityonline.com/mod/quiz/attempt.php?attempt=7270595&cmid=143395 9/9