Republic of the Philippines

Department of Education
Region IV – A CALABARZON
Division of Laguna
District of Santa Cruz
SANTISIMA CRUZ ELEMENTARY SCHOOL
Santa Cruz

Citizen Charter
2020-2021
OUR VISION OUR MISSION
Pro c e ssing o f Re que st fo r Sc ho o l Cre de ntia ls Stude nt Se rvic e s
To protect and promote the right of every
We dream of Filipinos Filipino to quality, equitable, culture- A. Clinic Services
Requirements: Request form, accomplished clearance and
who passionately love their based, and complete basic education Requirements: Request form from the subject teacher
documentary stamp (Form 137)
country where: In-charge: Mrs. Joycee N. Halili
In-charge: Analiza D. Espinar -Guidance Coordinator
and whose values and Students learn in a child-friendly, gender-
competencies sensitive, safe, and motivating Enro lme nt Se rvic e s B. Food Services
enable them to realize their full environment. Requirements: Basic Education Enrolment Form/ Learner’s Requirements: Respective grade level has its separate snacks
potential Teachers facilitate learning and constantly Enrolment Survey Form (LESF) -1 original and 1 photocopy, time and lunch break to avoid congestion
and contribute meaningfully to nurture every learner. Affidavit of Undertaking Records/Guidance Office - 1 copy, In-charge: Mrs. Gladdies P. Paran
building the nation. Administrators and staff, as stewards of Pledge of Transferee - 1copy, Learner's Credentials (Form 138
As a learner-centered public the institution, ensure an enabling and C. Issuance of Permit to Hold an Activity
and Form 137), PSA Birth Certificate - 1 original, 2 photocopies
institution, supportive environment for effective In-charge: Teacher Adviser
the Department of Education Requirements: Letter of request signed by SSG
learning to happen.
continuously improves itself Guida nc e Se rvic e s In-charge: Supreme Student Government
Family, community, and other
to better serve its stakeholders. stakeholders are actively engaged and Requirements: Referral or request form (Career
share responsibility for developing life- Guidance/Counselling), anecdotal record or incident report form Filing a nd Ha ndling o f Co mpla ints
long learners. (Disciplinary matters/ Parents’ Conference)
Requirements: Accomplished Incident Report
In-charge: Analiza D. Espinar -Guidance Coordinator
In-charge: Concerned School official/ Teacher in-charge
Libra ry Se rvic e s
OUR CORE VALUES Requirements: List of books to be borrowed, library card or
Maka-Diyos, Maka-tao, Makakalikasan, at Makabansa
School ID
In-charge: Maila T. Rojo - School Librarian
Frontline Services
Ava ilme nt o f Use o f Sc ho o l Fa c ilitie s
 Processing of Request for School Credentials CZARINA S. RASCO
 Enrolment Services Requirements: Letter of request to school head Principal II
 Guidance Services In-charge: Mrs. Susana C. Marcial - Property Custodian)
 Library Services
 Availment of Use of School Facilities
 Student Services
 Filing and Handling of Complaints