ServiceNow
Micro-Certification – Configure the
CMDB
Exam Specification
© 2021 ServiceNow, Inc. All rights reserved.
ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the United States
and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with whic h they are associated.
Introduction
The ServiceNow Configure the CMDB Micro-Certification Exam Specification defines the
purpose, audience, testing options, exam content coverage, test framework, and
prerequisites to become Configure the CMDB certified.
Exam Purpose
The Configure the CMDB Micro-Certification exam certifies that a successful candidate
has the skills and fundamental knowledge to contribute to the configuration,
implementation, maintenance, and administration of the CMDB.
Exam Audience
Configure the CMDB Micro-Certification exam is available to ServiceNow customers,
partners, and employees.
Exam Preparation
Exam questions are based on official ServiceNow training materials, the ServiceNow
documentation site, and the ServiceNow developer site. Study materials posted
elsewhere online are not official and should not be used to prepare for the
examination.
Prerequisite ServiceNow Training Path
ServiceNow recommends completion of the following prerequisite training course(s) in
preparation for the Configure the CMDB Micro-Certification assessment simulator.
Information provided in the following ServiceNow training course(s) contain source
material for the exam.
• Configuration Management Database (CMDB) Fundamentals Learning Path
modules 1-3.
Additional Recommended Experience
• Six (6) months field experience participating in ServiceNow deployment projects
or maintaining ServiceNow instances
• General familiarity with industry terminology, acronyms, and initialisms
© 2021 ServiceNow, Inc. All rights reserved.
ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the United States
and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with whic h they are associated.
Exam Objectives
The assessment simulator allows the test taker to show their knowledge by reading a
scenario, doing the work to meet a set of requirements based on the scenario, and
verifying their work is done correctly.
Learning Domain % of Exam
1 CI Class Manager 25%
2 Identification Rules 35%
3 Reconciliation and Data Precedence Rules 30%
4 Data Refresh Rules 10%
Total 100%
Exam Registration
Each candidate can enroll for the Assessment Simulator Micro-Certification in the CMDB
Fundamentals Learning Path. The exam is available directly through Now Learning using
a simulated environment.
Exam Structure
The exam consists of twelve (12) tasks. For each task on the examination, the test taker
must complete the assigned work within a task and validate.
Exam Results
Each task is graded individually and a grade of 80% is required to pass. After
completing and submitting the exam, a pass or fail result is immediately calculated and
displayed to the candidate. More detailed results are not provided to the candidate.
Exam Retakes
A candidate is allowed to retake an assessment simulator as many times as required to
pass the Micro-Certification.
© 2021 ServiceNow, Inc. All rights reserved.
ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the United States
and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with whic h they are associated.
Sample Task(s)
Sample Item #1:
Create New CMDB Class
SCENARIO:
In order for Cloud Dimensions to utilize discovery patterns, with either ServiceNow
Discovery or Service Mapping, to discover proprietary or new unsupported applications
such as their Mongoose Web Server application, a new class and identification rule
must be created.
REQUIREMENT:
As the Cloud Dimensions CMDB implementer, using CI Class Manager, you are tasked
to create a new class and identification rule using the following information:
Provide Basic Info:
• Table Name: u_cmdb_ci_mongoose_web_server
• Class Name: Mongoose Web Server
• Class Extends: Web Server
• Icon: Web Server
Set Identification Rule:
• Identification Rule
o Name: Mongoose Web Server rule
o Applies to: u_cmdb_ci_mongoose_web_server
o Dependent: True
• Identifier Entries (Use attributes from main table):
o Selected: Class, Running process command
o Allow null attributes: false
o Allow fallback to parent's rule: false
• Add Dependent Relationships:
o Confirm Mongoose Web Server has a preconfigured Runs on relationship
to Hardware
© 2021 ServiceNow, Inc. All rights reserved.
ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the United States
and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with whic h they are associated.
