[go: up one dir, main page]
Scribd
Upload
32 views1 page

ACT2

The medical center implemented a comprehensive diagnostic system that was intended to save doctors time and improve performance by providing diagnostic recommendations based on patient symptoms. However, within a year of completing the multi-million dollar project, it was clear the system had failed as few doctors accessed or used it. The likely cause was that many of the promised benefits were irrelevant and desired features were missing. Proper needs assessment and ensuring the system met doctor requirements should have occurred during project planning but were absent.

Uploaded by

ROMMEL DORIN
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
32 views1 page

ACT2

The medical center implemented a comprehensive diagnostic system that was intended to save doctors time and improve performance by providing diagnostic recommendations based on patient symptoms. However, within a year of completing the multi-million dollar project, it was clear the system had failed as few doctors accessed or used it. The likely cause was that many of the promised benefits were irrelevant and desired features were missing. Proper needs assessment and ensuring the system met doctor requirements should have occurred during project planning but were absent.

Uploaded by

ROMMEL DORIN
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 1

TAGUIG CITY UNIVERSITY

Gen., Santos Ave., Central Bicutan, Taguig City Philippines

College of Information and Communication Technology

ACTIVITY NO. 2
IS 106 – IS Project Management

Date: _________________

Class: ________________
Name: ________________________________ Student No.: ___________________ Score:
Name: ________________________________ Student No.: ___________________
Name: ________________________________ Student No.: ___________________
Name: ________________________________ Student No.: ___________________
Name: ________________________________ Student No.: ___________________
GENERAL INSTRUCTIONS: Provide short discussion on the following items using your own words and don’t forget to cite the
source of your answer. Only leader will submit in Google Classroom. File must be in PDF.

Case 3-1 West Coast University Medical Center


(This is a true story.) West Coast University Medical Center (pseudonym) is a large university teaching and research
hospital with a national reputation for excellence in health care practice, education, and research. Always seeking to
sustain that reputation, the senior executive board at the Medical Center (WCMC) decided to install a comprehensive
medical diagnostic system. The system would be linked to WCMC’s computer servers and be available to physicians
via the computer network. Doctors and staff would be able to access the system from WCMC as well as
from their homes or private-practice offices. By simply clicking icons to access a medical specialty area, then keying
answers to queries about a patient’s medical symptoms and history, a physician could receive a list of diagnostics
with associated statistics. The senior board sent a questionnaire to managers in every department about needs in
their areas and how they felt the system might improve doctors’ performance. Most managers felt the system would
save the doctors time and improve their performances. The hospital IS group was assigned to investigate the cost
and feasibility of implementing the system. They interviewed medical-center managers and software vendors who
specialized in diagnostic systems. The study showed high enthusiasm among the respondents and a long list of
potential benefits. Based on the study report, the senior board approved the system. The IS manager contacted three
well-known consulting firms that specialized in medical diagnostic systems and invited each to give a presentation.
Based on the presentations, he chose one firm to assist the IS group in identifying, selecting, and integrating several
software packages into a single, complete diagnostic system. One year and several million dollars later the project
was completed. However, within less than a year it was clear that the system had failed. Although it did everything
the consultants and software vendors had promised, few doctors accessed the system, and those who did
complained that many of the system “ benefits ” were irrelevant, and that certain features they desired were lacking.

QUESTIONS:
1. Why was the system a failure?
2. What was the likely cause of its lack of use?
3. What steps or procedures were absent or poorly handled in the project conception phase?

SCORING RUBRIC
(Encircle the score that reflects the actual accomplishment)

Criteria Rating Scale Comment


 Quality of Answer 5 – Perfect
 Adherence to 3 – Passing
instructions 1 – For the effort

You might also like