Salesforce Integration Interview Questions

In this post, we will talk about Top Salesforce Integration Interview questions and
answers. These top Salesforce integration interview questions with answers will help
you to get your dream job as a Salesforce integration professional. This list contains
everything from the basic to the advanced questions.

Top Salesforce Integration Interview Questions

Here is a list of Top Salesforce Integration Interview Questions in 2022.

1. What is Integration?
2. What is webservices?
3. Difference between JSON Vs XML ?
4. What is REST API ?
5. What is SOAP API ?
6. What is difference between SOAP and REST?
7. What all Integration option are available in Salesforce?
8. What is WSDL?
9. What is SoapUI?
10. What is difference between Enterprise WSDL and Partner WSDL?
11. What is an Integration Patterns?
12. Different type of Integration patterns available in Salesforce?
13. What is remote site settings?
14. What is a Connected App?
15. What is OAuth?
16. What are different OAuth2.0 Authorization flows are available in Salesforce?
17. What is JWT flow in Salesforce?
18. What is web service flow in Salesforce?
19. What is Named Credentials and what is the use of it?
20. What is OpenID Connect?
21. Difference between OpenID and OAuth?
22. What is Streaming API? Explain the different mechanism of Steaming API?
23. What is Change Data Capture?
24. What is Tooling API? Provide one example when you used it.
25. What is Salesforce Connect?
26. What are REST API Composite Resources

Basic Integration Questions

1. What is Integration?
Integration is a process of connecting two or more applications. Enterprise system
uses many applications, many or most of which are not designed to work with one
another out of the box. Each application can have data, business logic, presentation,
and security layers, all of which are possible targets for integration.

2. What is webservices?
Web service is a standardized medium to propagate communication between the
client and server applications on the World Wide Web. Web services provide a
common platform that allows multiple applications built on various programming
languages to have the ability to communicate with each other.

Webservices are functionality or code which helps us to do integration. Web services

are open standard (XML, SOAP, HTTP, etc.) based web applications that interact
with other web applications for the purpose of exchanging data.

Type of Web Service

There are mainly two types of web services.

 SOAP web services.

 RESTful web services
3. Difference between JSON Vs XML?
Here is some difference between JSON and XML.

JSON XML

JavaScript Object Notation has a type

Extensible markup language is type less, and should be string
like String, number, Object, Boolean

It is a way of representing objects It is a markup language and uses tag structure to represent data items

Retrieving value is easy Retrieving value is difficult

It does not provide any support for

It supports namespaces.
namespaces.

It is less secured It is more secure than JSON

 Guidelines: Key – Enclosed in
Guidelines: Element – <lastname>hours</lastname> Element
double Quotes(String) Value – Can be
Definition: <xs:element name=”lastname” type=”xs:string”/>
any datatype {} – Object [] – Array ,
Attribute – <lastname lang=”EN”>Smith</lastname> Attribute
– Separates data element within
Definition – <xs:attribute name=”lang” type=”xs:string”/>
Object

4. What is REST API?

A REST API is also known as RESTful API. REST API is an application programming
interface (API) that conforms to the constraints of REST architectural style and allows
for interaction with RESTful web services.

RESTful API is an interface that two computer systems use to exchange information
securely over the internet. REST API has a lightweight request and response
framework. It is a simple, easy-to-use, and powerful web service based on RESTful
principles. REST API supports both XML and JSON. Rest resource is referenced
using URI, abstraction of information, and access using HTTP methods.

5. What is SOAP API?

SOAP is the Simple Object Access Protocol, a messaging standard defined by the
World Wide Web Consortium and its member editors. SOAP uses an XML data
format to declare its request and response messages, relying on XML Schema and
other technologies to enforce the structure of its payloads.

1. It uses a Web Services Description Language (WSDL) file to rigorously define the
parameters for accessing data through the API.
2. SOAP API supports XML only.
3. Because SOAP API uses the WSDL file as a formal contract between the API and
consumer, it’s great for writing server-to-server integrations.
6. What is the difference between SOAP and REST?
Here is the difference between SOAP and REST API.

SOAP API REST API

Relies on REST architecture using

Relies on SOAP protocol
HTTP

Transports data in XML Transports data in JSON or XML

Highly structured/ typed Less structured? Less bulky data

Handles large data loads Works well with JavaScript

Designed with large enterprise application in mind Designed with mobile devices in mind

Salesforce Integration Interview Questions

7. What all Integration options are available in Salesforce?

There are lots of Integration option are available in Salesforce. Some of the are
below.
 Data
API Name Protocol Communication
Format

REST API REST JSON, XML Synchronous

SOAP API SOAP (WSDL) XML Synchronous

Chatter REST Synchronous (photos are processed

REST JSON, XML
API asynchronously)

Analytics
REST JSON, XML Synchronous
REST API

CSV, JSON, It’s Asynchronous. Handle large data

Bulk API REST
XML loads with batching.

Asynchronous. Retrieve, deploy, and

Metadata API SOAP (WSDL) XML
modify metadata.
 Asynchronous. Push notifications from

Streaming Salesforce to subscribing

Bayeux JSON
API applications/entities

(replaces polling).

Apex REST JSON, XML,

REST Synchronous
API Custom

Apex SOAP
SOAP (WSDL) XML Synchronous
API

Build custom

development tools
Tooling API
for Salesforce

platform applications

8. What is WSDL?
WSDL (Web Services Description Language) is an XML document that describes a
web service. There are two types of WSDL in Salesforce:

 Enterprise WSDL
 Partner WSDL
9. What is the difference between Enterprise WSDL and Partner WSDL?
Here is the difference between Enterprise WDSL and Partner WDSL.

Enterprise WDSL Partner WSDL

Strongly Typed Loosely Typed

Tied to a specific configuration of

Useful for any configuration of Salesforce
Salesforce

Changes if custom field or custom objects Does not changes if custom field or custom objects are

are added to your organization added to an organization’ Salesforce configuration

Primarily for Customer Primarily for Partner

10. What is SoapUI? How to Use SoapUI to Test Salesforce WebService?

SOAP UI is a very popular API testing tool especially when we talk about SOAP
APIs. So, in this tutorial, we’re going to see how we can connect with Salesforce Org
using SOAP UI and we will call a standard salesforce soap API and have a look at
the response. Check below recording how to test Salesforce webservice using
SoapUI.

11. What are integration patterns in salesforce?

When you implement Salesforce, you frequently need to integrate it with other
applications. Although each integration scenario is unique, there are common
requirements and issues that developers must resolve.
12. Different types of Integration patterns available in Salesforce?
Pattern Scenario

Remote Process Salesforce invokes a process on a remote system, waits for completion of

Invocation—Request and that process, and then tracks state based on the response from the remote

Reply system.

Remote Process Salesforce invokes a process in a remote system but doesn’t wait for

Invocation—Fire and completion of the process. Instead, the remote process receives and

Forget acknowledges the request and then hands off control back to Salesforce.

Data stored in Lightning Platform is created or refreshed to reflect updates

Batch Data from an external system, and when changes from Lightning Platform are

Synchronization sent to an external system. Updates in either direction are done in a batch

manner.

Data stored in Lightning Platform is created, retrieved, updated, or deleted

Remote Call-In
by a remote system.

UI Update Based on Data The Salesforce user interface must be automatically updated as a result of

Changes changes to Salesforce data.

 Salesforce accesses external data in real time. This removes the need to

Data Virtualization persist data in Salesforce and then reconcile the data between Salesforce

and the external system.

13. What is remote site settings?

Remote site settings is used to authorize the endpoint and allow us to whom
integrate(end user)

Connected App And OAuth

14. What is a Connected App?

A connected app is a framework that enables an external application to integrate with
Salesforce using APIs and standard protocols, such as SAML, OAuth, and OpenID
Connect. Connected apps use these protocols to authenticate, authorize, and provide
 single sign-on (SSO) for external apps. The external apps that are integrated with
Salesforce can run on the customer success platform, other platforms, devices, or
SaaS subscriptions.

15. What is OAuth?

OAuth is short for open authorization. OAuth 2.0 is a framework that allows for a
secure way for systems to establish trust with one another. The end goal is to obtain
an access token that can be used by to access protected resources without ever
providing your username or password to the other system.

16. What different OAuth2.0 Authorization flows are available in

Salesforce?
You decide! Salesforce supports the following flows

1. SAML Bearer Assertion

2. JWT Bearer Token
3. Refresh Token
4. Web Server Authentication
5. Username-Password
6. User-Agent
7. Device Authentication
8. Asset Token
9. SAML Assertion

17. What is JWT flow in Salesforce?

Secure server-to-server integration without real time user involvement. Client
specifies user in a JSON web token (JWT) or SAML format XML assertion and proves
its own identity by appending a signature. JWT Bearer token flow is Ideal for
application which access sfdc only through API as there is no UI involved. For
example ETL tools or middleware.
 JWT Structure

When we talk about JSON Web Token, it is consist of 3 parts

1. Headers – Which contains the algorithm which will be used to sign the
request {"alg":"RS256"}
2. Payload – This contains claims information which is an object containing information
about user and additional data. Claims are set using
parameters- {"Iss,aud,sub,exp"}
3. Signature – Signature consists of 3 parts and the structure is given below

<headerbase64encodedurl>.<claimsbase64encodedclaims>.<signature(uses algorithm like RS 256)>

18. What is web service flow in Salesforce?

Allows apps with a secure client server (one which can protect a secret or private
key) to access protected resources. This flow is mainly used by applications
hosted on web server. If external application is trusted one and hosted on secure
server and can securely store client_secret, then flow can be used. This flow is used
mainly to build web application.

19. What is Named Credential and what is its use of it?

A named credential specifies the URL of a callout endpoint and its required
authentication parameters in one definition. To simplify the setup of authenticated
callouts, specify a named credential as the callout endpoint.

20. What is OpenID Connect?

OpenID Connect is a simple identity layer on top of the OAuth 2.0 protocol. It allows
Clients to verify the identity of the End-User based on the authentication performed
by an Authorization Server, as well as to obtain basic profile information about the
End-User.

OpenID Connect Flow

21. Difference between OpenID and OAuth?
OAuth 2.0 OpenID Connect

Granting access to your API Logging the user in

Getting access to user data in other systems Making your accounts available in other systems

This is primarily used for Authorization This is primarily used for Authentication

Streaming API and Events

22. What is Streaming API? Explain the different mechanisms of Steaming

API.
Streaming API enables the streaming of events using push technology and provides
a subscription mechanism for receiving events in near real-time. The Streaming API
subscription mechanism supports multiple types of events, including PushTopic
events, generic events, platform events, and Change Data Capture events

Learn about terms used for Streaming API

Term Description

Event The creation, update, delete, or undelete of a record. Each event might trigger a notification.

A message in response to an event. The notification is sent to a channel to which one or more clients
Notification
are subscribed.

A PushTopic triggers notifications for changes in Salesforce records resulting from a create, update,

delete, or undelete operation. A PushTopic notification is based on the criteria that you specify in the
PushTopic
PushTopic record and the SOQL query that you define. Only the fields specified in the query are

included in the notification. The PushTopic defines a subscription channel.

Channel A stream of events to which a client can subscribe to receive event notifications.

A conduit in which a publisher sends an event notification. Event subscribers subscribe to a channel

Event Bus in the event bus to receive event notifications. The event bus supports replaying stored event

messages

A Salesforce entity that represents the definition of the custom data that you send in a platform event

Platform Event message. You create a platform event and define its fields in Salesforce. The subscription channel is

based on the platform event name.

 Similar to a PushTopic, Change Data Capture triggers notifications for changes in Salesforce records

Change Data resulting from a create, update, delete, or undelete operation. Unlike a PushTopic, Change Data

Capture Event Capture sends all changed fields of a record and doesn’t require you to specify the fields in a query.

Also, Change Data Capture sends information about the change in headers.

23. What is Change Data Capture?

Change Data Capture is a streaming product on the Lightning Platform that enables
you to efficiently integrate your Salesforce data with external systems. With Change
Data Capture, you can receive changes of Salesforce records in real-time and
synchronize corresponding records in an external data store. Change Data Capture
publishes events for changes in Salesforce records corresponding to create, update,
delete, and undelete operations.

24. What is Tooling API? Give one example of when you used it.
Use Tooling API to build custom development tools or apps for Lightning Platform
applications. Tooling API’s SOQL capabilities for many metadata types allow you to
retrieve smaller pieces of metadata. Smaller retrieves improve performance, which
makes Tooling API a better fit for developing interactive applications. Tooling API
provides SOAP and REST interfaces.

25. What is Salesforce Connect?

Salesforce Connect is a powerful App Cloud integration service, which enables users of
Salesforce applications to seamlessly access and handle data stored in external
sources, without leaving the Salesforce native environment. Instead of copying the
data into your org, you can use external objects to access the data in real time via
web service callouts.
 When to use Salesforce Connect?

1. Display, Search, Modify Data stored in external System.

2. Don’t want duplicate data storage in Salesforce.
3. Small amount of data on real time
4. Access to latest data DM on WhatsApp AND Telegram

5. Access like Salesforce Object 9405193956

26. What is REST API Composite Resources

let us see what is composite resources. We have seen standard Salesforce rest APIs
which we use to create or update data in salesforce from an external system these API‘s
we do one at a time. Composite resources is an enhanced form of rest API which
executes a series of rest API requests in a single call. It helps you to do multiple
operations like read create update and delete Salesforce data in a single callout
For More Fallow Chanel On Telegram

Salesforce Job & Certification https://t.me/salesforce_jobs_certification

IF YOU NEED ANY HELP REGARDING INTERVIEW, JOB SUPPORT AND IN ANY SALESFORCE CERTIFICATION THE PAID
SERVICES ARE PROVIDED BY US PLEASE FEEL FREE TO CONTACT

9405193956