The QM application component fulfills the following tasks:
Materials Management
Manages quality information for materials, vendors and manufacturers
Releases vendors and manufacturers; Monitors their QM systems
Manages the release status of delivery relationships, for example model or
series deliveries
Evaluates vendors on the basis of quality using quality scores from audits,
goods receipt inspections, and problem notifications
Dispatches quality documents (quality agreements, technical delivery
terms) when requests for quotations and purchase orders are received
Requests quality certificates and monitors their receipt
Triggers source inspections to be carried out at the vendor’s premises
before the vendor is due to make a delivery
Triggers inspections for goods movements, for example, goods receipt
Blocks payments until inspection lots are accepted
Manages the inventory of goods during the inspection and takes the goods
being inspected into account for materials planning purposes
Transfers inspection results to batch characteristic values
Carries out batch determination using characteristic values from quality
inspections
Monitors the shelf-life of batches and the deadline for recurring
inspections
Manages problems using quality notifications and processes complaints
against the vendor
Production
Integrates inspection planning and work scheduling
Handles inspection characteristics and setup characteristics for operations
Manages quality inspections for manufacturing orders
Handles in-process inspections during production at freely defined
inspection points
Triggers final inspection upon goods receipt from production
Manages partial lots of a material during production that differ in quality
and assigns partial lots to batches
Confirms quality and quantity information for manufacturing orders
Monitors production quality with the help of control charts and determines
process capability scores
Manages problems in production using quality notifications and by
processing corrective tasks
Sales & Distribution
Manages customer-related quality information
Triggers an inspection at shipping when the delivery is created
Creates quality certificates with the delivery
Manages problems in sales & distribution with the help of quality
notifications and by processing customer complaints
Controlling
Settles appraisal and nonconformity costs