Digital Panoramic X-Ray Unit: Installation Manual

Installation Manual
Digital Panoramic X-ray Unit

REF DP300IMII
209480 rev 2
GXDP-300 Contents
Documentation for Gendex GXDP-300TM and the operating software are copyrighted
with all rights reserved. Under the copyright laws, this documentation may not be
copied, photocopied, reproduced, translated, or reduced to any electronic medium
or machine readable form in whole or part without the prior written permission of
Gendex Dental Systems.
Gendex® and Gendex GXDP-300TM are registered trademarks of Gendex
Language
This is the original English language version of the manual (2013-02).
This installation manual is for units with serial number,

S/No GO1300001 and above.
Manufactured for:
Gendex Imaging Systems
1910 North Penn Road
Hatfield, Pa 19440.
Manufacturer:
PaloDEx Group Oy
Nahkelantie 160,
FI-04300 Tuusula, Finland
Tel. +358 10 270 2000
Fax +358 9 851 4048
Installation and set-up manual 209480 iii

Contents GXDP-300
iv Installation and set-up manual 209480

GXDP-300 Contents
Contents
1. Introduction...................................................................................... 1
1.1 About this manual........................................................................................... 1
1.2 Associated documentation............................................................................. 1
1.3 Warnings and precautions.............................................................................. 2
During installation........................................................................................ 2
During unit operation................................................................................... 2
1.4 Unit description.............................................................................................. 3
Main parts.................................................................................................... 3
Unit controls................................................................................................. 5
1.5 Disposal of the transportation packaging....................................................... 6
2. Pre-installation requirements......................................................... 7
2.1 The Unit.......................................................................................................... 7
2.2 The PC........................................................................................................... 9
2.3 The dental imaging software ......................................................................... 9
2.4 Space requirements....................................................................................... 9
2.5 Unit dimensions............................................................................................ 10
2.6 Fixing hole dimensions..................................................................................11
2.7 Fixing hardware and installation and setup tools......................................... 12
Fixing hardware......................................................................................... 12
Installation tools......................................................................................... 13
Calibration and setup tools........................................................................ 13
3. Installing the unit........................................................................... 14
3.1 Preparing the unit for installation.................................................................. 14
3.2 Attaching the unit to the wall........................................................................ 17
3.3 Exposure switch........................................................................................... 24
3.4 Installing the remote exposure switch.......................................................... 25
3.5 Connecting the unit to the power supply...................................................... 27
3.6 Preparing the PC.......................................................................................... 28
3.7 Connecting the unit to the PC...................................................................... 29
Connection options.................................................................................... 29
Standalone........................................................................................ 29
Network............................................................................................. 29
Connection method.................................................................................... 30
Connection using the IP based method..................................................... 31
Manually changing the IP-address............................................................ 35
Multi-room Connection............................................................................... 37
Installation and set-up manual 209480 v

Contents GXDP-300
4. Checking the alignment and finishing the installation.............. 39

4.1 Checking the alignment of the CCD Sensor................................................ 39
4.2 Checking the image geometry (ball-pin phantom test)................................. 41
4.3 Checking the positioning lasers................................................................... 43
4.4 Completing the Installation........................................................................... 44
5. Aligning the unit............................................................................ 45
5.1 Aligning the CCD Sensor............................................................................. 45
5.2 Adjusting the image geometry...................................................................... 47
Center ball not round................................................................................. 47
Distances between center ball and left and right pins not equal............... 48
5.3 Aligning the lasers........................................................................................ 50
Midsagittal and frankfort............................................................................ 50
Cuspid........................................................................................................ 52
5.4 Calibrating the CCD sensor......................................................................... 53
vi Installation and set-up manual 209480

GXDP-300 1. Introduction
1. Introduction
1.1 About this manual
This manual explains how to install and set up the
GXDP-300 digital panoramic dental x-ray unit (the
unit).
You will need to operate the unit during the align-

ment checking procedure. Make sure that you
know how to operate the unit before starting to
install and set up the unit.
It is also essential that person installing and set-

ting up the unit should have attended the manu-
facturer's service training course.
1.2 Associated documentation

The GXDP-300 User's manual.
The GXDP-300 Service manual (not supplied in

the delivery).
GxPicture Software Driver documentation.
The documentation supplied with VixWin or any

other dental imaging software that will be used
with the device.
Installation and set-up manual 209480 1

1. Introduction GXDP-300
1.3 Warnings and precautions

During installation
• When installing the unit always observe local
and national safety regulation concerning the
installation and use of dental x-ray equipment.
• Failure to install the unit in an approved loca-
tion according to these installation instructions
may cause the device to be dangerous to both
patient and operator.
• The aperture plate in the collimator is made
of lead (Pb) which is a toxic material. Do not
touch it with your bare hands.
• Be careful when working on the unit when the
covers have been removed.
- Some mechanical parts have sharp edges
that can cause injuries if mishandled.
- Some internal components become hot
during operation. Take suitable precautions to
avoid burning yourself.
- Some electric components are high voltage
and can be lethal if touched. Whenever you
are making adjustments to the unit disconnect
it from the main power supply before making
the adjustment.
• If the unit is to be used with a 3rd party im-
aging application software, not produced or
supplied by Gendex Imaging Systems, the
3rd party imaging software must comply with
all applicable local laws and regulations on
patient information software. This includes, for
example, the Medical Device Directive 93/42/
EEC and / or the FDA.
During unit operation

• Read and familiarize yourself with the warn-
ings and precautions in the unit User's Manual.
• When checking the alignment of the radiation
beam protect yourself from radiation.
• After the unit has been installed and set up,
advise the people who will operate the unit to
familiarize themselves with the warnings and
precautions in the User's Manual.
2 Installation and set-up manual 209480

1.4 Unit description
Main parts
1 Column
2 Motorized carriage
3 Rotating unit
4 Exposure warning lights
5 Emergency stop button - Press to stop, rotate to release.
6 On / off switch (rear of column)
7 PC (NOT SUPPLIED) with MDD approved dental imaging software

1 Head support
2 Midsagittal laser
3 Mirror
4 Frankfort laser and laser positioning knob
5 Cuspid positioning knob
6 Chin rest
7 Cuspid laser
8 Patient handgrips

Unit controls
A. Side control panel

1 Lasers key - switches the patient positioning lasers on and off
2 Up key - drives the unit up
3 Down key - drives the unit down
4 Return key - drives the unit to the patient entry position

B. Main control panel
5 Program selection keys - panoramic, bitewing, temporomandibular joint
6 Patient size selection keys - extra large / large, medium and small
7 Ready indicator light:
- green, unit ready for an exposure
- red, unit is cooling down after an exposure
8 No x-rays key - the unit can be operated without generating x-rays
9 Exposure values
10 Service key

1.5 Disposal of the transportation packaging

The unit is transported in a corrugated cardboard
box that is attached to a wooden pallet.
Inside the box preformed expanded polystyrene
packaging material protects the unit from shock
and damage.
Packaging material Weight (lb) (kg)
Cardboard box and lid 46.3 21.0
Wooden pallet 16.3

7.4
Expanded polystyrene 16.8 7.6
Total weigh 79.4

36.0
When disposing of the transportation packaging

materials make sure that you follow all local, na-
tional and international regulations regarding the
correct and safe disposal and/or recycling of these
materials.
Some transportation packaging materials may be

non-environmentally friendly. These transportation
packaging materials must be disposed of in ac-
cordance with all local, national and international
regulations regarding the disposal of non-environ-
mentally friendly materials.
NOTE:
It is advisable to keep some transportation pack-
aging so that units can be repacked and easily
and safely moved to new locations if required.

GXDP-300 2. Pre-installation requirements
2. Pre-installation requirements
2.1 The Unit
• The unit is supplied in one box on a pallet. The
dimensions of the box with pallet are:-
Length Width Height
76" 34" 41"
191 cm 85 cm 103 cm
• The assembled unit weighs 265 lb (120 kg).

Make sure that the floor where the unit is to be
installed can support this weight.
• The unit must be permanently attached to the

wall and, if required, to the floor. If this is not
possible use the show stand.
• If the area where the unit is to be installed is

subject to earthquakes, the unit must be per-
manently attached to the wall and the base of
the column must be permanently attached to
the floor. If this is not possible use the show
stand.
• The fixing hardware (NOT SUPPLIED) to be

used to permanently attach the unit to the wall/
floor must be of the correct type for the wall/
floor materials.
WALL hardware MUST be 3/8" (10 mm).
FLOOR hardware MUST be 5/16" (8 mm).
DO NOT use smaller diameter fixing hardware
Refer also to section 2.7 for more information.
• Make sure that the fixing hardware to be used

to attach the unit to the wall and the wall itself
can withstand a continuous pull-out force of at
least 660 lb (300 kg).

2. Pre-installation requirements GXDP-300
• If the wall is made of thin material, you may

have to use a reinforcing plate on the rear side
of the wall to hold the fixing hardware.
• If the wall is not strong enough to support the

unit or if you are not sure if the wall will support
the unit, use the show stand.
• The place where the unit is to be installed

and the position from where the user will take
exposures must be correctly shielded from the
radiation that is generated when the unit is
operated. Since radiation safety requirements
vary from country to country and state to state
it is the responsibility of the installer to ensure
that all safety requirements are met.
• Do not install the unit in environments where

there are corrosive or explosive vapours.
• Special steps regarding EMC need to be taken

when installing the unit. For more informa-
tion refer to the EMC declaration in the user's
manual.
• The unit must be installed at least 73" (1.85 m)

away from any non-medical electrical or elec-
tromechanical equipment.
• The unit must be connected to its own dedi-

cated power supply:
• 100 – 120 VAC or
• 220 – 240 VAC
• Extension cables MUST NOT be used with the

unit.

2.2 The PC
• The PC to be used with the unit must be in-
stalled in a location that meets all local and
national safety requirements with regards the
connection of a PC to an x-ray device.
• The connection of the unit to the PC must
meet EN60601-1 requirements. The PC must
be positioned at least 73" (1.85 m) away from
the unit.
• The use of ACCESSORY equipment not com-
plying with the equivalent safety requirements
of this equipment may lead to a reduced level
of safety of the resulting system. Consideration
relating to the choice shall include:
- use of the accessory in the PATIENT VICINITY
- evidence that the safety certification of the AC-
CESSORY has been performed in accordance
to the appropriate IEC 601-1 and/or IEC 601-
1-1 harmonized national standard.
2.3 The dental imaging software

The dental imaging software, for example VixWin,
that is installed in the PC used with the unit must
be MDD compliant.
2.4 Space requirements

When installing the unit make sure that:
- there is enough space at the front and sides of
the unit to allow patients to enter and exit the
unit easily. Patients in wheelchairs will require
more space than standing patients.
- the unit is positioned at least 73" (1.85 m)
away from any non-medical electrical or elec-
tromechanical equipment.
- the unit is positioned so that the operator,
when protected from radiation, can see and
hear the patient during an exposure.

2.5 Unit dimensions

2.6 Fixing hole dimensions

2.7 Fixing hardware and installation and setup tools

The following tools and hardware are required to
install and set up the unit.
NOTE:
THESE ARE NOT INCLUDED IN THE DELIVERY
OF THE UNIT, UNLESS OTHERWISE STATED.
Fixing hardware
WALL attachment requires:
- 2 x 3/8" (10 mm) diameter sets of fixing hard-
ware.
WALL and FLOOR attachment requires:
ware (for the wall)
and
ware (for the floor).
CAUTION:
DO NOT use smaller diameter fixing hardware.
The type and length of hardware to be used will

depend on the wall material and floor material to
which the unit is to be attached.
Different wall and floor materials may require dif-

ferent fixing hardware. Make sure that you use the
correct fixing hardware for the wall material and
the floor material.
IMPORTANT NOTE:
Fixing hardware is not required if the unit is to be
attached to and used with the show stand. Refer
to the separate instructions supplied with the show
stand.

Installation tools
- Electric drill
- Spanners (wrenches) 7, 10, 17 (two) mm AF
- Hexagon socket wrenches (Allen keys) 1.5 - 8
mm
- Slot blade screwdrivers 0.5 x 3mm, 0.6 x 3.5
- Torx screwdrivers T20, T25, T30
- Spirit level
- Pliers and wire cutters
- Scissors / Knife
- Transportation wheels
(Optional, not supplied with the unit)
Calibration and setup tools

- Ball-pin tool
- Laser alignment tool
- Line pair phantom digital test tool for countries
where this calibration tool is required.

3. Installing the unit GXDP-300
3. Installing the unit

3.1 Preparing the unit for installation
1. Transport the boxed to the location where the
unit is to be installed.
2. Remove the straps that hold the box to the pal-

let.
3. Lift off the top of the box and then the sides.

GXDP-300 3. Installing the unit
4. Remove all the accessories, the accessory
box and as much packaging material as pos-
sible.
NOTE:
DO NOT remove the packaging material that
protects the upper shelf and the rotating unit.
5. Fold down the end of the box that is nearest

the hinged section part of the column and then
slide the unit over the edge of the pallet so that
you can access the underside of the hinged
section of the column.
6. Support the hinged column section before

loosening the screws that hold it to prevent
it falling and causing damage or injury.
Loosen the screws (the securing nuts are
inside the column) on the sides of the column
that hold the hinged column section in the ver-
tical position. Turn the hinged column section
down so that it is horizontal. Secure it in posi-
tion with the two screws supplied (M10 x 16),
the fixing holes are on the underside (rear) of
the column.
Tighten the two screws (M10 x 16) on the

sides of the column.

IMPORTANT NOTE:
If the unit is to be attached to the show
stand, refer to the separate installation in-
structions supplied with the show stand.
7. Lift the top of the column and slide the packing

piece that supported it underneath so that you
can access the underside of the column.
Attach the wall mounting assembly to the back

of the column with the screws, nuts and wash-
ers supplied (M10).
NOTE:
The 4 x M10 washers must be positioned BE-
TWEEN the wall mounting assembly and the
rear of the column.
The wall mounting assembly is adjustable so

that the unit can adjusted in the backwards/
forwards direction. Make sure that the wall
mounting assembly is in the mid position of its
adjustment.
To do this loosen the two screws that hold the
bracket part of the wall mounting assembly (at-
tached to the column) to the support bar (to be
attached to the wall) and position it to the mid
position. Retighten the screws.

3.2 Attaching the unit to the wall
1. CAUTION - HEAVY OBJECT
A minimum of two persons are required for
the following task.
Transport the unit to the place where it is to be
installed.
NOTE:
The transportation wheels (optional) are at-
tached to the base of the column with two M10
screws. The transportation wheels can be
used to wheel the unit to the place where it is
to be used.
2. Mark the position of the two fixing holes on the

wall according to the dimensions given in the
section 2.6 Fixing hole dimensions.
Alternatively, lift the unit into the position where
it is to be used and then, using the wall bar as
a template, mark the positions where the holes
must be drilled. Hold a spirit level on the side
of the column and then on the front to help to
position the unit so that it is as vertical as pos-
sible.

3. Drill two holes with diameters suitable for the
3/8" (10 mm) fixing hardware being used and
then attach the unit to the wall with the appro-
priate fixing hardware. Do not fully tighten the
screws yet.
4. Remove the packaging material that protects

the rotating unit and vertical carriage and
remove the cover from the upper shelf (4 x M4
screws).
5. Place the spirit level widthwise on the upper

shelf and level the unit in the left/right direc-
tion.
Level the unit by moving the base of the col-

umn to the left or to the right.
6. When the unit is level in the left/right direction

place the spirit level lengthwise on the upper
shelf and level the unit in the forwards/back-
wards direction.
Make large adjustments by moving the base of

the column backwards or forwards.

Make small adjustments by loosening the two
screws that hold the bracket to the support bar
and pulling or pushing the top of the column
forwards or backwards.
NOTE
If the wall bracket alone does not hold the unit
in position rigidly enough, or the unit is to be
used in an area prone to earthquakes attach
the base of the column to the floor.
To do this, make sure that the unit is level and

then mark the positions of the two fixing holes
on the floor.
Then loosen the two screws that hold the

bracket to the support bar and rotate the unit
to one side so the you can access the mark for
the floor hole. Drill a hole suitable for the 5/16"
(8 mm) fixing hardware being used.
Rotate the unit to the other side and drill the

second hole.
Turn the unit back to the original position and

then attach the unit to the floor with the fixing
hardware.

7. Check once more that the unit is vertical and
then tighten all the fixing screws and wall
bracket fastenings.
8. From the upper shelf, unscrew the guide pin
and two holding screws from the base plate.
DO NOT remove the base plate or loosen the
nuts that attach it to the unit
9. Rotate the guide pin and insert it into the hole

in the base plate.
Note that the plain section of the guide pin
must be downwards and the nut on top.

IMPORTANT NOTE:
If the guide pin does not fully enter the hole in
the base plate (the top of bearing is NOT level
with the top of the base plate) the rotating unit
must be moved slightly.
To do this remove the transportation screws

and packing pieces (see step 11), and then
slide the rotating unit gently backwards or for-
wards until the guide pin drops into place.
10. Secure the guide pin in position with the two

holding screws.

11. Remove the four (4) transportation screws
(painted RED) and four (4) packing pieces that
hold the rotating unit to the upper shelf.
Now rotate the rotating unit to the patient en-

try position. Refer to the user manual.
IMPORTANT NOTE:
If the unit ever has to be relocated replace the
packing pieces, transportation screws and the
guide pin assembly (step 8) BEFORE remov-
ing the unit from the wall or exhibition stand.

12. Attach the covers to the bottom of the column.
Attach the Front Cover, A, to the front of the

column with the special long screws (4), they
are inserted from the rear. Do not tighten them
yet.
Attach the Side Covers, B, to the sides of the

column. Note that the front edge of the Side
Covers is positioned between the column and
the Front Cover. The rear edge is attached to
the back of the column with two screws.
Tighten all the screws.
12. Check that the bite rod can be inserted into

the chin rest easily and that it stays in position
when released. If it is too tight or too loose ad-
just the tightness with the set screw (slot blade
screwdriver 0.5 x 3mm).

3.3 Exposure switch
NOTE:
If the exposure switch is to be used with the re-
mote option, refer to the section 3.4 Installing the
remote exposure switch.
1. The exposure switch hook allows the exposure

switch to be attached to any flat smooth verti-
cal surface. The exposure switch hook has
double-backed tape so that it can be posi-
tioned wherever the user prefers, on the unit or
somewhere else.
If the user wants the exposure switch posi-

tioned on the unit it is recommended that it is
placed on the left-hand side of the column.
Make sure that when the user is using the
exposure switch they can protect them self
from radiation and can see the patient during
an exposure.
If the user does not want the exposure switch

positioned on the unit make sure that it is
positioned so that they can protect them self
from radiation and can see the patient during
an exposure. Also make sure that the expo-
sure switch is positioned so that it is within the
extension range of the spiral cable.
Make sure that the surface to which the switch

hook is attached is flat, smooth and free from
dirt and grease.
2. Connect the exposure switch cable to the con-

nector at the bottom rear of the column and
then place the exposure switch on the expo-
sure switch hook.

3.4 Installing the remote exposure switch
1. Connect one end of the remote exposure
switch extension cable to connector J2 inside
the remote exposure switch
2. Attach the remote exposure switch to the wall

in the required position (2 screws). Make sure
that the cable from J2 is positioned in the small
cut-out in the bottom of the remote exposure
switch housing. Also make sure that the cable
does not press against the circuit board when
the housing is attached to the wall.
3. Route the remote exposure switch extension

cable to the rear of the unit and then secure
the cable in position under one of the cable
clamps before connecting the cable to the unit.
This will ensure that the cable cannot be acci-
dentally disconnected

4. Attach the exposure switch hook to any flat
smooth vertical surface. The exposure switch
hook has double-backed tape.
Make sure that exposure switch is positioned
so that the user can protect them self from
radiation and can see the patient during a
exposure.
5. Connect the exposure switch to the remote

exposure switch. (OPTIONAL)
Exposures can be taken either with the expo-
sure switch or the button on the remote expo-
sure switch.

3.5 Connecting the unit to the power supply
The unit must be connected to its own dedicated
power supply:
• 100 – 120 VAC or
• 220 – 240 VAC
No other equipment should be connected to the

same power supply.
Extension cables MUST NOT be used to connect

the unit to the power supply.
1. The power supply must be equipped with an

approved type circuit breaker.
• 100 – 120 VAC, min. 16 A 250 VAC
• 220 – 240 VAC, min. 10 A 250 VAC.
2. Connect one end of the power lead to the back

of the unit and the other end to the power sup-
ply.
Observe any national and local requirements
with regards the connection of dental x-ray
equipment to a power supply.

3.6 Preparing the PC
NOTE:
The PC and any other external device(s) con-
nected to the system must meet the IEC 60950
standard (minimum requirements). Devices that do
not meet the IEC 60950 standard must not be con-
nected to the system as they may pose a threat to
operational safety.
1. Position the PC to be used with the unit at

least 1.85 m (73 in) away from the unit.
NOTE:
If the unit and PC are to be part of a dental
system make sure that all the other system
components and devices are installed, con-
nected and configured correctly. Refer to the
documentation supplied with the other compo-
nents and devices for information on how to do
this.
2. Switch the PC on and install GxPicture, sup-

plied with the device, then install VixWin or
other dental imaging software that will be used
with the device.
For information on how to do these refer to the
GxPicture manual and the documentation
supplied with the dental imaging software you
are installing.
IMPORTANT NOTE:
During the installation when the Select Fea-
tures window appears, make sure that you
select the GXDP-300 option.

3.7 Connecting the unit to the PC
The unit supports 10Base-T/100Base-TX Ethernet
connections.
The PC must be connected to the unit in accor-

dance with IEC 60601-1-1.
Connection options
Standalone
With the standalone configuration the unit is con-
nected to a PC, and the unit then reserves the
whole network interface card. The unit and PC
then function as a single standalone system with
no access to other networks.
If it is necessary for the PC to be connected to

another network the PC will require two network
interface cards.
Network
With the network configuration the unit is con-
nected to the PC via a network device. With this
configuration the PC is connected to the unit and
to other networks with a single network card. The
unit is also accessible from other PC's in the same
network (same subnet).
For the network configuration you may need a

new IP-address for the unit from your local system
administrator.

Connection method
The unit is connected to the PC using an IP based
connection method.
This connection method allows the unit to be used
in either a Standalone or a Network Configuration.
IP based connection uses IP Protocol to estab-

lish a connection between the unit and the PC. It
requires the IP-addresses of both the unit and the
PC to be configured correctly.
IMPORTANT NOTE:
The default IP-address of the unit is:
194.9.227.251 and the subnet mask is fixed to
255.255.255.0.
The unit offers two alternatives for configuring its

IP-address, Remote and Manual. With the Re-
mote alternative the unit receives its IP-address
from the PC. With the Manual alternative the user
sets the IP-address of the unit using the Graphical
User Interface (GUI) of the unit.
It is recommended that Remote alternative is used
when configuring the IP-address of the unit. How-
ever, if problems occur, due to firewalls etc., use
Manual alternative instead.
The Remote alternative is explained as part of the

section Connection using IP based connection
method.
The Manual alternative is explained in section
Manually changing the IP-address.
IMPORTANT NOTE:
The unit can have any IP-address but the unit
and PC must always be in the same subnet. For
example IP for PC 194.9.227.250 and IP for the
unit 194.9.227.251 and the subnet mask is fixed to
255.255.255.0

Connection using the IP based method
1. Standalone configuration: Connect one end
of the Ethernet cable to the unit (the connector
at the rear of the column) and the other end to
the PC.
Network configuration: Connect one end of
the Ethernet cable to the unit (the connector
at the rear of the column) and the other end to
the network.
2. Switch the Unit on.
3. PC: Start the PC and then open GxPicture

Software Driver.
Open the GXDP-300 setup window. Refer to
the documentation supplied with GxPicture
Software Driver for information on how to do
this.
4. PC: In the Device Connection section, click

the IP based radio button to select it and then
click the Enable changing IP-address check
box to activate the IP-address field.

5. Stand alone configuration:
PC: Key in the desired IP-address of the unit,
for example 194.9.227.250, into the IP-ad-
dress field.
Network configuration:
PC: Key in the new IP-address (obtained from
the network administrator) into the IP-address
field.
194.9.227.250
IMPORTANT NOTE:
The unit can have any IP-address but the unit
and PC must always be in the same subnet.
The subnet mask of the unit is fixed to
255.255.255.0.
NOTE:
With network configuration the default IP-
address of the unit must be changed to the IP-
address obtained from your local IP adminis
trator.
With standalone configuration, you can

avoid changing the IP-address of the unit by
setting the IP-address of the PC to the same
sub net as the default value of the unit. After
changing the PC IP-address in this way you
can proceed directly to step 12 to finish the
configuration.
6. Touch the service button on the main control

panel of the unit.

7. The configuration screen will appear on the
display. It shows the unit serial number and
firmware version numbers.
GXDP-300 GO1300001
Name: GO1300001 Also there are two function buttons,
FW: 1.00 IP: 194.9.227.251 (IP configuration) and
CORE: 36 INSTALLATION CMDS (Installation com-
GRAPHICS: 1 mands).
IP: 194.9.227.251 Press IP: 194.9.227.251 button (The current

IP-address of the unit is shown).
NOTE:
See section 4 for information about Installa-
tion Commands.
8. The IP configuration modes will appear on the

display, Remote or Manual.
IP:194.9.227.251
Select Remote.

9. The IP-address window will appear which
shows the current IP-address of the unit.
IP:194.9.227.251
10. PC: Press the Send to Device… button.
194.9.227.250
11. The new IP-address will appear on the display.
IP:194.9.227.250
Touch the OK button to accept the IP-address

and then the Arrow button to return to the
main display.
12. PC: Click the OK button to close the settings

window.
NOTE:
If the remote IP-address setting fails use the
MANUAL method. See section Manually
changing the IP-address.

Manually changing the IP-address
The IP-address of the unit can be changed manu-
ally.
NOTE:
Always set the IP-address of the PC before chang-
ing the IP-address of the unit.

panel of the unit.
2. The configuration screen will appear on the

display. It shows the unit serial number and the
GXDP-300 GO1300001 firmware version numbers.
Name: GO1300001
FW: 1.00
Also there are two function buttons,
CORE: 36
IP: 194.9.227.251 (IP configuration) and
INSTALLATION CMDS (Installation com-
GRAPHICS: 1
mands)
IP: 194.9.227.251 Press IP: 194.9.227.251 button (The current

IP-address of the unit is shown).
NOTE:
See section 4 for information about Installa-
tion Commands.
3. The IP configuration modes will appear on the

display, Remote or Manual.
IP:194.9.227.251
Touch the Manual button.

4. The Manual IP-address configuration screen
will appear.
Key in the new IP-address.
When the new IP-address has been keyed in

the OK button will become active.
Touch the OK button to accept the change and

return to the main display.
Touch Arrow button to discard the change and

return to the main display.
5. PC: Open the GXDP-300 setup window. Refer

to the documentation supplied with GxPicture
Software Driver for information on how to do
this.
In the Device Connection section, click the IP
based radio button to select it. Then click the
Enable changing IP-address check box to
activate the IP-address field.
194.9.227.250
6. PC: Key in the new IP-address of the unit into

the IP-address field.
7. PC: Click the OK button to close the settings

window.

Multi-room Connection
Multi-room Connection allows the unit to be used
by several PCs within a network. A PC must "re-
serve" the unit before it can be used.
1. PC: In the GXDP-300 Setup window select the

Settings page.
2. PC: Click the Use Multi-room Connection

check box to select it and then, from the drop
down list, select a unique Workstation iden-
tifier number (between 1 and 8) for the PC
being configured.
Additional workstation information, for exam-
ple, user name, location etc, can be entered
into the Friendly Name field.
The Device Autorelease timeout is the length

of time that the unit will remain reserved and
usable by a PC. After the set time elapses the
PC automatically releases the unit so that it
can be used by another PC in the network (the
unit can be reserved in advance from another
PC).
The default setting is 300 seconds. This can
be changed by keying in a new value.

3. PC: Click OK to connect the PC to the unit
NOTE:
An automatic technique will automatically lo-
cate the unit within the local area network and
connect the PC.
4. PC: Repeat the above process for all the other

PCs in the network.
Make sure that you define the IP-address of
the unit in each PC and that the workstation
identifier selected is not used in more than
one PC.
5. Check the installation by starting image cap-

ture using the imaging software.
If the Use Multi-room Connection was se-
lected the Workstation identifier of the PC (1 -
8) being used will appear on the unit display.

GXDP-300 4. Checking the alignment
4. Checking the alignment and finishing the installation

4.1 Checking the alignment of the CCD Sensor
1. PC: Prepare the unit for an exposure.
NOTE:
If the dental imaging software prompts an er-
ror message "Please calibrate the device" on
startup, perform CCD re-calibration as de-
scribed in section 5.4.
2. Remove the chin rest.

panel of the unit to open the configuration win-
dow.
4. Select INSTALLATION CMDS.
5. The PIN number screen will appear. This is a

security feature to prevent the user from ac-
cidentally accessing the installation / service
commands.
Key in 1204 and touch the OK key.

4. Checking the alignment GXDP-300
6. The service function will appear on the screen.
Select STILL MODE.
7. Protect yourself from radiation.

Press and hold down the exposure switch to
take an exposure.
8. PC: Use the dental imaging software to exam-

ine the image that appears.
If the CCD sensor is correctly positioned

the image will show a vertical black line (the
beam) in the middle of a vertical light gray area
(the CCD aperture).
Both the beam (black line) and the CCD aper-

ture (light gray area) must be vertical and the
bottom edge of the beam (black line) must be
between 0.1 and 2 mm from the bottom edge
of the image.
If the beam (black line) is not in the middle of

the CCD aperture (the gray area) or the CCD
aperture (gray area) is not vertical, the CCD
sensor must be adjusted. See 5.1 Aligning the
CCD sensor.
9. Touch the Arrow button to exit the Still Mode

and return to the main menu.

4.2 Checking the image geometry (ball-pin phantom test)
2. Replace the chin rest.
PAN
3. Set up the unit to take an panoramic expo-
sure at 66 kV. (Panoramic small)
Refer to the unit user's manual for information
on how to do this.
66 kV
4. Set the chinrest to the zero (0) position.
5. Attach the ball-pin tool to the chin support.

6. Protect yourself from radiation.
Press and hold down the exposure switch to
take an exposure.
7. PC: Use the measuring tools in the dental

imaging software to examine the dimensions
of the pins and ball that appear on the image.
Magnify the image so that you can accurately
measure the dimensions.
If the image geometry is correct the center ball

must be round with a difference of no more
than 0.2 mm between the horizontal diameter
and the vertical diameter.
Also the distances (l) from the side of the

center ball to the inner edges of pins must be
equal with a difference of no more than 0.5
mm between the two distances.
If the center ball is NOT ROUND and/or the

distances between the pins and the center ball
are NOT WITHIN THE TOLERANCE, then
the rotating unit (RU) or the chin rest must be
adjusted.
See 5.2 Adjusting the image geometry.
IMPORTANT NOTE:
In some cases you may have to adjust the
position of both the rotating unit AND the chin
rest.

4.3 Checking the positioning lasers
1. Position the chin rest to the 0 position.
2. Place the laser alignment tool (supplied) in the

chin rest.
3. Press the laser key.
4. Check that the lasers hit the corresponding

grooves on the laser alignment tool.
If any of the lasers are not positioned correctly

their positions must be adjusted.
See 5.3 Aligning the lasers.

4.4 Completing the Installation
Check that the unit functions correctly:
- Take a test exposure to verify that the unit
operates correctly and the image is transferred
successfully to the PC.
Protect yourself from radiation when taking

the exposure.
- Check the up/down keys drive the unit up and

down.
- Check that the light key switches the position-
ing lights on and off.
- Check that when the emergency switch is
pressed the unit stops operating.
Finally replace all the covers that were removed


GXDP-300 5. Aligning the unit
5. Aligning the unit

5.1 Aligning the CCD Sensor
If the sensor was not correctly aligned after car-
rying out the alignment check (4.1 Checking the
alignment of the CCD Sensor) the sensor must
be repositioned and new beam images taken to
confirm that it is correctly positioned.
1. Remove the inner sensor cover from the rotat-

ing unit. It is held in place with four (4) screws
2. To adjust the CCD sensor loosen the four nuts

(A) that hold the CCD sensor in place and then
adjust its position with the two screws (B) on
the left-hand side.

5. Aligning the unit GXDP-300
Adjust and recheck the position of the CCD
sensor until the beam is vertical and centered
in the middle of the CCD aperture.
3. Touch the Arrow button to exit the Still Mode

and return to the main menu.

5.2 Adjusting the image geometry
IMPORTANT NOTE:
In some cases you may have to adjust the position
of both the rotating unit AND the chin rest.
Center ball not round
If the center ball is NOT ROUND then the position
of the rotating unit (RU) must be must be adjusted.
1. Loosen the two nuts that hold the guide pin as-
sembly in place.
Turn the adjusting nut counter clockwise to

move the rotating unit towards the column and
clockwise to move it away from the column.

2. Re-tighten the guide pin assembly nuts after
the adjustment.
3. Take another ball-pin exposure to confirm the

center ball is round. Also verify that the dis-
tances from center ball to left and right pins
are equal, if not proceed to the next section,
Distances between left and right pins not
equal.
Distances between center ball and left and right pins

not equal
If the center ball is round but the distances be-
tween the pins and the ball are DIFFERENT then
the chin rest must be must be adjusted.
1. Loosen the two screws that hold the chin rest

in place (on the underside of the patient sup-
port).

2. If the right-hand distance (l+ in picture C) is
greater that the left-hand distance (l-), move
the chin rest to the left.
If the left-hand distance (l+ in picture D) is
greater that the right-hand distance (l-), move
the chin rest to the right.
3. Take another ball-pin exposure to confirm the

unit is now correctly aligned. Readjust if re-
quired.
4. After the adjustment has been done re-tighten

the two screws that hold the chin rest in place.

5.3 Aligning the lasers
Midsagittal and frankfort

1. Loosen the screw that holds the frankfort laser
positioning knob in position and then remove
the knob.
2. Remove the corner cover from the unit. It is

held in position with magnets.

3. Remove the mirror cover from the unit. It is
held in position with magnets and must be
removed by pulling from the top
4. Loosen the clamping screws on the laser mod-

ule and then rotate the laser to position beam
vertically.

Cuspid
1. Remove the bottom cover from the lower shelf
(6 screws)
2. To move the laser backwards or forwards

loosen the clamp screw A and then adjust the
position of the laser with adjusting screw B.
3. Check the positions of the lasers again and

then replace all the covers and adjusting knob

5.4 Calibrating the CCD sensor
NOTE:
The CCD sensor is calibrated at the factory and
thus does not normally need to be calibrated
again.
However, if the dental imaging software prompts

an error message "Please calibrate the device" on
startup, perform CCD re-calibration as instructed
below.

panel of the unit to open the configuration win-
dow.
3. Select INSTALLATION CMDS.
4. The personal identification number (PIN)

screen will appear.
Key in 1204 and touch the OK key.
Then select IMAGE CALIBRATION.

5. Remove the chin rest and make sure that
there is nothing between the sensor and tube-
head.
6. Protect yourself from radiation, and take an

exposure.
7. PC: Use the dental imaging software to exam-

ine the image. It should be evenly grey all over
with no granularity nor horizontal lines/stripes.
If the image is not evenly gray repeat the
calibration until it is. If artefacts appear on the
image make sure that there is nothing between
the sensor and the tubehead.
8. Touch the Arrow button to exit the CALIBRA-

TION MODE.

GXDP-300 6. Installing accessories
6. Installing accessories
6.1 Remote exposure warning light (optional)
CAUTION:
The warning light assembly must be positioned
outside the room in which the unit is used in the
location where it can be clearly seen by the person
using the unit.
1. Make sure that the unit is switched off and dis-

connected from the main power supply.
2. Remove the board mounting plate assembly

from the back of the column (4 screws).
3. Route the cable that comes from the remote

exposure light through one of the holes in the
board mounting plate assembly to the rear of the
assembly.

6. Installing accessories GXDP-300
4. Connect cable that comes from the remote ex-
posure light to connector J709 on L1300.
5. Replace the board mounting plate assembly and

secure the cable that goes to the remote expo-
sure warning light in position under one of the
cable clamps.

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Installation Manual

Digital Panoramic X-ray Unit

Gendex® and Gendex GXDP-300TM are registered trademarks of Gendex

This installation manual is for units with serial number,

Installation and set-up manual 209480 iii

iv Installation and set-up manual 209480

Installation and set-up manual 209480 v

4. Checking the alignment and finishing the installation.............. 39

vi Installation and set-up manual 209480

You will need to operate the unit during the align-

It is also essential that person installing and set-

1.2 Associated documentation

The GXDP-300 Service manual (not supplied in

GxPicture Software Driver documentation.

The documentation supplied with VixWin or any

Installation and set-up manual 209480 1

1.3 Warnings and precautions

During unit operation

2 Installation and set-up manual 209480

Installation and set-up manual 209480 3

4 Installation and set-up manual 209480

A. Side control panel

Installation and set-up manual 209480 5

1.5 Disposal of the transportation packaging

Packaging material Weight (lb) (kg)

Cardboard box and lid 46.3 21.0

Wooden pallet 16.3

Expanded polystyrene 16.8 7.6

Total weigh 79.4

When disposing of the transportation packaging

Some transportation packaging materials may be

6 Installation and set-up manual 209480

• The assembled unit weighs 265 lb (120 kg).

• The unit must be permanently attached to the

• If the area where the unit is to be installed is

• The fixing hardware (NOT SUPPLIED) to be

• Make sure that the fixing hardware to be used

Installation and set-up manual 209480 7

• If the wall is made of thin material, you may

• If the wall is not strong enough to support the

• The place where the unit is to be installed

• Do not install the unit in environments where

• Special steps regarding EMC need to be taken

• The unit must be installed at least 73" (1.85 m)

• The unit must be connected to its own dedi-

• Extension cables MUST NOT be used with the

8 Installation and set-up manual 209480

2.3 The dental imaging software

2.4 Space requirements

Installation and set-up manual 209480 9

2.5 Unit dimensions

10 Installation and set-up manual 209480

Installation and set-up manual 209480 11

2.7 Fixing hardware and installation and setup tools

The type and length of hardware to be used will

Different wall and floor materials may require dif-

12 Installation and set-up manual 209480