Industry BU Drives Domain DRIVES-FT-CC-004 / Rev 9

Altivar Process – Update

Introduction: The point of this document is to present how to update an

Altivar Process with the software Kala Flash Tool v1.3.3.3.
This procedure is only valid for firmware package:
- ATV9x0 v1.2 Wall mounting / Floor Standing and upper
- ATV6x0 v1.5 Wall mounting / Floor Standing and upper

Roles &
Name Date
Responsibility
Author CCC Expert Drive Expert 15/01/2016
Validate
Approve
Revision history
Revision History
Rev Date Author Log of Changes
1 15/01/2016 CCC Expert Document initialization
2 22/01/2016 CCC Expert Update slide 35
3 10/02/2016 CCC Expert Update slide 3 and 4
4 25/04/2016 CCC Expert Update Process
5 26/05/2016 CCC Expert Add FSP
6 09/06/2016 CCC Expert Update slide 4, Add FAQ slide about INF3
7 30/06/2016 CCC Expert Update slide 4, 9, 34, 37 and 40, Add FAQ slide about update time and G.D.T.
8 13/02/2017 CCC Expert Update slide 3 and add Configuration backup and restore
9 23/03/2017 CCC Expert Update slide 5 and 37

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Firmware Update compatibility

● Please refer to Wiki pages regarding firmware update compatibility:

● http://machineautomationwiki/mediawiki/index.php/ATV930_/_ATV950
● http://machineautomationwiki/mediawiki/index.php/ATV630_/_ATV650
● http://machineautomationwiki/mediawiki/index.php/ATV930_FSP_/_ATV950_FSP
● http://machineautomationwiki/mediawiki/index.php/ATV630_FSP_/_ATV650_FSP

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Firmware Update information

● Please refer to FAQ section for question relative to:

● Update Altivar Process ATV9x0 and ATV6x0 with P24
● INF3 with Altivar Process ATV6x0 and new control block
● Update time for Altivar Process ATV9x0 and ATV6x0
● Update Graphic Display Terminal

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Preparing the Tools

● The firmware update requires the following equipment:

● Kala Flash Tool software v1.3.3.3
● Firmware package (*.fwp)
● Ethernet connection cable
● Languages graphic display terminal U0.069 minimum (Link Languages for
VW3A1111)

If the Graphic Display Terminal isn’t up to date,

several update actions will be not possible

● The following equipment are optional in case of updating several

drives with one computer:
● Additional Ethernet connection cables
● Ethernet switch

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Software Information

● Kala Flash Tool v1.3.1.8 is only compatible with *.zip firmware

package (e.g. “ATV6x0 v1.3IE07#15 - Wall mounting #3.zip”)

● Kala Flash Tool v1.3.3.3 is only compatible with *.fwp firmware

package (e.g. “ATV9x0 v1.2IE02#20 - Wall mounting.fwp”)

● Kala Flash Tool v1.3.1.8 and v1.3.3.3 are installed by default in the
same folder (C:\Program Files (x86)\KalaFlashTool)
● If Kala Flash Tool v1.3.1.8 is already installed, change the installation
folder for install Kala Flash Tool v1.3.3.3 (e.g. “C:\Program Files
(x86)\KalaFlashToolv1333”)

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Configuration Backup

● Observe the following instructions to save the drive’s configuration

● Using the graphic display terminal, go to [Main menu]
● Select [File management]
● Select [Copy from the drive]
● Set a filename and press OK button

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Configuration Backup

● Press OK button to validate the copy

● Wait during the transfer
● Press OK button to continue

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Connection ATV6x0
• Connect a standard Ethernet cable [1]
from your PC to the control block [1]
Or
• Connect a standard Ethernet cable
from your PC to the Ethernet switch
and Ethernet cables from the
Ethernet switch to the n drives [1]

• Supply the drive(s) from the main

supply (not from P24)

NOTE: The firmware update cannot

be done if the drive(s) is(are) in
operating state fault. Verify that the
product(s) is(are) not in operating
state fault.

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Connection ATV9x0
• Connect a standard Ethernet cable
from your PC to the control block [1] [1]
Or
• Connect a standard Ethernet cable
from your PC to the Ethernet switch
and Ethernet cables from the
Ethernet switch to the n drives [1]

• Supply the drive(s) from the main

supply (not from P24)

NOTE: The firmware update cannot

be done if the drive(s) is(are) in
operating state fault. Verify that the
product(s) is(are) not in operating
state fault.

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Verify the product version

● Observe the following instructions to verify the production version.

● Using the Graphic display terminal, go to [Main menu]
● Select [Diagnostics]
● Select [Identification]

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Verify the RP command – Frame Size 6

On some ATV930 and ATV630 frame size 6 the restart product (RP)
command cannot work. Hence, before to update an ATV930 and ATV630
frame size 6, verify the RP command.

ATV930 frame size 6:

- ATV930D55M3C, ATV930D75M3C
- ATV930C11N4C, ATV930C13N4C, ATV930C16N4C

ATV630 frame size 6:

- ATV630D55M3, ATV630D75M3
- ATV630C11N4, ATV630C13N4, ATV630C16N4

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Verify the RP command – Frame Size 6

● Observe the following instructions to verify the RP command:

● Using the graphic display terminal, go to [Main menu]
● Select [My Preferences]
● Select [Access Level]
● Set Access Level to Expert

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Verify the RP command – Frame Size 6

● Go to back to [Main menu]

● Select [Complete settings]
● Select [Error/Warning handling]
● Select [Fault reset]

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Verify the RP command – Frame Size 6

● Select [Product restart]

● Set Product Restart to Yes
● Press and hold down the OK button of the graphic display terminal for 2s

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Verify the RP command – Frame Size 6

● Result of the test:

If the graphic display terminal displays “Connection in Progress” or a blank
screen during more than 30 seconds, then the RP command doesn’t work.

In this case, switch-off then switch-on the Altivar Process in order to restart it
manually. During the update process follow the specific procedure detailed in this
document.

Otherwise the RP command works. Hence, follow the standard procedure to

update the Altivar Process.

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Configuration TCP/IP (computer side)

● Set the Networking properties

according the following instructions
● Enter to the system settings of your
operating system (control panel)
[1]
● Select Network and Internet →
Network and Sharing Center →
Change adapter settings → Local
Area Connection
● Right click into the window
● Select Properties
● Click the Configure button [1]

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Configuration TCP/IP (computer side)

[1]
● In Network Connection Properties
● Select the Advanced tab [1]
● In the Property: list, select Link
Speed & Duplex [2]
● In the Value: list, select Auto
Negotiation [3]
● Click the OK button
[2]
[3]

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Configuration TCP/IP (computer side)

● In the Local Area Connection

Properties window:
● Select Internet Protocol Version 4
(TCP/IPv4) [1]
● Click the Properties button [2]

[1]

[2]

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Configuration TCP/IP (computer side)

● In the Internet Protocol Version 4

(TCP/IPv4) Properties window:
● Select Use the following IP
address
● Enter an IP address and a Subnet
mask [1] (e.g. 192.168.0.1 and
255.255.255.0)
● Click the OK button (2]
[1]

NOTE: The computer and the drive(s) must

be on the same Ethernet network

[2]
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Configuration TCP/IP (drive(s) side)

● Observe the following instructions to set the Ethernet settings:

● Using the Graphic display terminal, go to [Main menu]
● Select [Communication]
● Select [Comm parameters]
● Select [Embd Eth Config]

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Configuration TCP/IP (drive(s) side)

● Set IP Mode Ether Embd to Fixed

● Enter an IP address and a subnet Mask (e.g. 192.168.0.2 and
255.255.255.0)
● Switch off then on the drive

NOTE: The computer and the drive(s) must be on the same Ethernet network

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Architecture example: case 1

● One Drive / One Computer

Ethernet Cable

IP address: 192.168.0.1
Mask: 255.255.255.0

IP address: 192.168.0.2
Mask: 255.255.255.0

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 Architecture example: case 2

● n Drives / One Computer

IP address: 192.168.0.2 IP address: 192.168.0.3 IP address: 192.168.0.n
Mask: 255.255.255.0 Mask: 255.255.255.0 Mask: 255.255.255.0

IP address: 192.168.0.1
Mask: 255.255.255.0

+…+

Ethernet Cables
Ethernet Switch
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Configuration of Kala Flash Tool

● Launch Kala Flash Tool

● Select Configuration → Edit

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Configuration of Kala Flash Tool

● In the Settings window: [1]

● In Selected Default Connection
select TCP/IP [1]
● Configure the IP address according
to the drive IP address [2]
● Switch-on the drive, if required
● Click the Test button [3]
[2]
● In Package Settings click the …
button [4]
[3]
[4]

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Configuration of Kala Flash Tool

● In Open window:
● Select the firmware update package [1]
● Click the Open button [2]

[1]

[2]

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Configuration of Kala Flash Tool

● In the Settings window:

● Click the OK button [1]

[1]

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Configuration of Kala Flash Tool

NOTE: In case of updating n drives with one computer, launch n times Kala Flash Tool and
configure Kala Flash Tool in each case

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Drive Update

● The drive update procedure is in two parts:

● The first part is “Data transfer”
● The second part is “Apply new firmware”

● NOTICE: Before to apply the firmware update make sure that the
drive remains supplied during the whole firmware update process
● The Relays R1, R2 and R3 will be not remains in their normal states (NO
– Normally Open or NC – Normally Close) during the firmware update
process
● If the drive is switch-off after the data transfer then the data will be cleared
at the switch-on

● Failure to follow these instructions can result in equipment

damage.
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Drive Update – Data transfer

● In Kala Flash Tool

● Verify that the right package is
selected [1]
[1]
● Verify that the right IP address is set
[2] [2]
● Click the Flash button [3] [4]

NOTE: When you click on Locate button [4],

STATUS LED on the drive HMI turns on for
few seconds, helps you to identify the drive
to which the Kala Flash Tool is [3]
communicating.

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Drive Update – Data transfer

● In FW Update Information
● Click the Continue button [1]

[1]

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Drive Update – Data transfer

● In FW Update Warning (only for ATV6x0)

● Click the OK button [1]

[1]

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Drive Update – Data transfer

● Wait for the process to complete

NOTE : When the firmware package transfer is complete, the Ethernet cable can be
removed and Kala Flash Tool can be closed

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Drive Update – Apply new firmware

● Observe the following instructions to execute the update:

● Using the graphic display terminal, go to [Main menu]
● Select [File management]
● Select [Firmware update]
● Select [Update Firmware]

NOTE : [Firmware update] can be accessed if [Access level] is set to [Expert]

mode
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Drive Update – Apply new firmware

● Set Update Firmware to Yes

● Press the OK button of the graphic display terminal

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Drive Update – Apply new firmware

● Standard procedure
● Wait for the process to complete (the drive will restart 2 times)

● During the process, the status is FWUP, the drive displays several times
the following message:

Do not validate this message, wait

until “Firmware Update Done”
message (see slide 39)

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Drive Update – Apply new firmware

● Specific procedure for frame size 6

As the RP command doesn’t work, 2 manually restarts of the drive have to be
perform.
● During the process when both conditions below are true:
 The graphic display terminal displays “Connection in Progress” or a
blank screen during more than 30 seconds
 All front LEDs are off
Then:
 Wait 2mins then switch-off the drive
 Wait until the control block is completely off (Verify that the
backlight is off by touching the wheel of the graphic display terminal)
then switch-on the drive
Repeat the operation above when the conditions are met again

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Drive Update – Apply new firmware

● When the process is complete

● Press the OK button of the graphic display terminal

NOTE 1: If the message is not validated then the Altivar Process will remain in
state “FWUP “
NOTE 2: If the message is not visible, disconnect then reconnect the Graphic
Display Terminal

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Configuration Restore

● Observe the following instructions to restore the drive’s configuration

● Using the graphic display terminal, go to [Main menu]
● Select [File management]
● Select [Copy to the drive]
● Select the configuration file and press OK button

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Configuration Restore

● Press OK button to validate the copy

● Wait during the transfer
● Press OK button to continue

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FAQ – Powered by P24 - 1/3

● Can I update the Altivar Process ATV9x0 and ATV6x0 with the P24?
With the P24, the update will be not complete. It will be possible to
perform the first part (data transfer) and partially the second part (apply
new firmware) as the main supply is not present, the power board will be
not updated during the process (only the control block).

Moreover, if the control block is switch-off after the data transfer then the
data will be cleared at the switch-on

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FAQ – Powered by P24 – 2/3

The message below and FWUP state will be displayed on the graphic
display terminal indicating that the flashing process is in pending of the
power.
As soon as the drive is fed by the main supply, the process will begin
automatically and update the power board (the drive will restart several
times)

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FAQ – Powered by P24 – 3/3

When the process begin, wait for it to complete then press the OK button of the
graphic display terminal

NOTE 1: If the message is not validated then the Altivar Process will remain in
state “FWUP “
NOTE 2: If the message is not visible, disconnect then reconnect the Graphic
display terminal

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FAQ – INF3 with new control block – 1/1

When I plug a control block ATV6x0 v1.5 on the product, the drive
displays INF3 at the switch-on. Why?
INF3 is due to the incompatibility between the application version and the
power version.
For ATV6x0 v1.5, the power version is v1.1IE01 and for ATV6x0 v1.1 to
v1.3, the power version is v0.3IE07

Hence, if the control block ATV6x0 in v1.5 is plugged instead of a control

block of a product in v1.3 (or inferior) then INF3 is displayed.
It is because the power version of the v1.3 (or inferior) isn't compatible
with the application version of the v1.5.
The solution is to re-flash the product in order to update the power
version.

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FAQ – Update time ATV Process – 1/1

How long does the update an Altivar Process take?

The complete update of an Altivar Process (data transfer and apply new
firmware) takes around 8 minutes.
If the update is longer than 15 minutes then check that “Conn” setting is
correctly set to TCP.
If not, cancel the transfer and change Selected Default Connection
from Serial to TCP (see slide 24).

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FAQ – Update Graphic Display – 1/1

How update the Graphic Display Terminal?

To update the language pack of the Graphic Display Terminal:
1 Connect your Graphic Display Terminal to your computer via USB.
2 Unzip the contents of the Zip file on your computer.
3 Open Windows Explorer and copy/paste the "LANG" folder from your
computer to your Graphic Display Terminal.
4 Delete the unwanted languages to limit to 10, the number of
*_labels.ums files in the "LANG" folder
(NOTICE = the max number of languages displayed in the drive is
currently 10).
5 Once the copy/delete is done, safely remove the USB connection of
your Graphic Display Terminal, and unplug it.

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