7/8
Technology and Livelihood
Education (TLE)
FRONT OFFICE
SERVICES
Quarter 1 – Module 2
Use of FOS Tools, Equipment and
Paraphernalia
Self- Learning Module
Self-Learning Module
Quarter 1 – Week 2 Use of FOS Tools, Equipment and Paraphernalia
TLE_HEF7/8UT-0ab-2
First Edition, 2020
Republic Act 8293, section 176 states that: No copyright shall subsist in any
work of the Government of the Philippines. However, prior approval of the government
agency or office wherein the work is created shall be necessary for exploitation of such
work for profit. Such agency or office may, among other things, impose as a condition
the payment of royalties.
Borrowed materials (i.e., songs, stories, poems, pictures, photos, brand names,
trademarks, etc.) included in this module are owned by their respective copyright
holders. Every effort has been exerted to locate and seek permission to use these
materials from their respective copyright owners. The publisher and authors do not
represent nor claim ownership over them.
Published by the Department of Education
Secretary: Leonor Magtolis-Briones
Undersecretary: Diosdado M. San Antonio
Development Team of the Self Learning Module
Writers: Florevic A. Casuyo
Editor: Jade Glien R. Nuñez
Reviewer: Jade Glien R. Nuñez, Ella Louis D. Jalwin
Illustrator: Florevic A. Casuyo
Lay-out Artists: Florevic A. Casuyo
Jade Glien R. Nuñez
Management Team: Gladys Amylaine D. Sales
Michell L. Acoyong
Janalyn B. Navarro
Susan A. Jalwin
Ellen G. Dela Cruz
Printed in the Philippines by
Department of Education – Region VI – Division of Bacolod City
Office Address: Rosario-San Juan Sts., Bacolod City 6100
Telefax: (034) 704-2585
E-mail Address: bacolod.city@deped.gov.ph
1
Introductory Message
For the facilitator:
This Self-Learning Module is a stand-alone resource material in TLE- Front
Office Services (FOS) (Exploratory) which is intended for the learners of the Division
of Bacolod City. Learners who could not afford online or face-to-face learning can
utilize this module. It includes a learner-friendly pretest, self-check exercises,
additional activities, and other learning instructions intended to help learners learn
even teachers and learner are geographically remote from each other. This covers
topics in Grade 7/8 in the 1st Quarter with corresponding activities for learners to
achieve the most essential learning competencies and lesson objectives. Moreover,
each exercise in this module is designed for independent learning and practice.
However, ensure that the learners’ parents, elder siblings, guardians or relatives at
home will guide and support them as they accomplish its given tasks.
Furthermore, explain to students that taking the tests diligently will allow them
to learn their lessons for their academic progress. Most importantly, remind them to
answer the given activities on a separate answer sheet and handle this module with
utmost care.
For the learner:
This Self-Learning Module (SLM) is a learner-friendly resource material in TLE-
Front Office Services (FOS) which is specially designed for your learning needs and
progress. Your patience and dedication in reading and answering the exercises will
help you successfully cope with lessons. You are free to ask assistance from your
teachers, parents, siblings, friends, and family members whom you think can help you
best. Read each lesson carefully and follow the instructions for your activities after
reading.
Remember to answer the given exercises in a separate sheet of paper. When
you are done, kindly return it to your teacher to check and evaluate your level of
competency.
Good luck and God bless.
2
Parts of the Self-Learning Module
The following are the parts of this module that will help you finish your tasks.
Read the following descriptions below to better understand each part.
This part will be your guide to learn in the
I Need to Know specific lessons specifically your skills and
competencies.
This contains a 10-item pre-test that will check
I Will Check on This
what you already know.
This section will give you the topic, information
Lesson Overview and concepts as a brief discussion for you to
learn.
It is in this part that the new lesson will be
introduced to you in different ways: a story, a
I Will Do This poem, a problem opener, an activity, or a
situation. You will be given specific
instructions on how to go about the activity.
In this part helps you generalize your
I Learned This understanding of the concepts. This includes
a short fill-in the blanks summary of the topic.
This provides you questions and exercises to
I Practice This help you deepen your understanding of the
concept.
This section includes an activity or exercises
I Apply This that will help you apply your knowledge into
real-life situations
This is composed of 10-item exercises to
I Test Myself assess if you have attained the learning
competency.
References
3
I Need to Know
This module was purposely designed for self-learning guide where you will
learn more to use FOS tools, equipment and paraphernalia. TLE_HEF7/8UT-0ab-2
At the end of this lesson, you are expected to:
1. use FOS tools, equipment and paraphernalia based on the task requirements.
I Will Check on This
Directions: Fill up the circles by writing the Front Office tools, equipment and
paraphernalia inside the rectangle and its uses inside the circle below it.
Front Office Tools,
Equipment &
Paraphernalia
Lesson Overview
USES OF Front Office TOOLS, EQUIPMENT and
PARAPHERNALIA
Computer
Computers are used by Front desk staff to enter guest names and mailing
addresses into a database to use for future reservations or to send out information. It
is also used to check rooms that are cleaned or not cleaned and many more.
How to turn on your computer
1. Plug in the power cable to a power source.
2. Locate and press the power button on the front or top of the computer.
3. Turn on the power button of your monitor as well.
2
Cash Register - It is used to record cash transactions and maintain cash balances
Steps in setting up cash register:
1. Set up your cash register and plug it in. Find a hard, flat surface to set your
register on.
2. Install batteries. Batteries provide backup memory for the cash register in case
of power failure and should be installed before you program any functions in
the cash register.
3. Install the receipt paper. Take off the cover to the receipt paper compartment.
Make sure the end of your paper roll has a straight edge so it will be fed easily
into the paper feed. Press the FEED button so that the register will catch the
receipt and feed it through.
4. Unlock the till drawer. The till drawer usually has a key that locks it up for safety.
5. Turn the register on. Some cash registers have an ON/OFF switch on the back
or side of the machine. Turn on the machine or turn the to the REG position.
6. Program your register. Most registers have buttons that can be programmed
to categorize similar items.
Magnetic Strip reader
it reads the magnetically encoded data stored on the back of a credit card and
transmits the data into a credit card verification device.
Magnetic stripe card – also referred to as a swipe card or magistrate, is a plastic
card with a magnetic strip attached on its surface. This stripe is made of tiny iron-
3
based components whose magnetism can be modified and can therefore be used to
store information.
Magnetic Strip
Printer - it is use to print texts and images that the computer transmits.
How to use a printer?
1. Using a printer even basic printer is extremely easy to do. There are many
different models of printers out there. Get to know your printer first.
2. Make sure that your printer is hooked up properly before using it.
3. Open the page you want to print. You can get it on the internet and in your
own computer files.
4. When you are ready to print go up to "File" and "Print Setup". Again, you
can choose how you want your page to look, and check and make sure the
right printer is installed.
5. Using a printer, a lot over time will start to wear down your ink supply. So
always check your ink supply regularly.
Fax Machine- used for transmitting documents, forms, and hand-written notes quickly
and efficiently particularly in an office setting. A fax machine uses an
active telephone landline to send and receive documents.
4
Setting up a Fax Machine
1. Position the fax machine. Place the fax machine on a flat surface close to
power outlet and a telephone jack. Be sure that the paper feed is facing
outward.
2. Connect the power source. Plug the fax machine into the nearest wall outlet.
Ensure that the connection is sound and the plug fits into the outlet properly.
3. Secure the phone line. A fax machine uses a telephone line to send and receive
data to create and print documents. It will not work through an internet-based
phone line. Be sure to have an active phone line and a phone number for the
fax machine so your machine can transmit and receive signals to create the
documents.
4. Connect the phone cable. A standard phone cable should be connected into
the fax machine’s phone jack, which is typically on the back of the machine.
5. Add paper and ink. The fax will require a supply of paper and ink to create and
print the incoming documents.
6. Check the connection. Once the fax machine is connected and the paper and
ink have been inserted, turn the machine on and check the telephone
connection.
5
I Will Do This
Directions: Match the FOS tools and equipment in column A with its uses in column
B. Write the letter of your choice on the space before the number.
A B
_____1. Magnetic Strip Reader a. It is used to record cash
transactions and maintain
cash balances
_____2. Printer
b. it reads the magnetically
encoded data stored on the
_____3. Fax Machine back of a credit card
c. Computers are used by Front
_____4. Cash Register desk staff to enter guest
names and mailing
addresses into a database
______5. Computer
d. it is use to print texts and
images that the computer
transmits.
e. used for transmitting
documents, forms, and
hand-written notes quickly
and efficiently particularly in
an office setting.
6
I Learned This
• The first step in safety when using tools and
equipment, is to use the right tool for the job.
• Using the right tool will reduce the amount of
effort you need to get a job done and ensure
that no unnecessary damage has been done.
• Remember tools are designed for specific
needs and purposes.
• Tools and equipment are expensive.
• Keep in mind that part of making your
investment a wise one is making certain that
you keep your tools and equipment well
maintained and serviced to make certain that it
stays in good working condition and lasts as
long as possible.
I Practice This \
Directions: Fill in each box with the letter of Front Office Tools, Equipment and
paraphernalia describe in each number.
1. It is used for cash transactions
2. It is used for transmitting documents, forms and had written notes.
3. It is used for entering guest names and making reservations.
4. It is used to read the encoded data at the back of a credit card.
5. It is used to print anything the computer transmits.
7
I Apply This
Direction: Analyze the situation given and write your answer in a paragraph for with
a minimum of five sentences.
In your house you can find a Mobile Phone and Desktop/Laptop computer.
Enumerate the ways on how to use these devices below.
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
I Test Myself
Test I.
Directions: Read and understand each statement and select the letter of the best
answer.
1. Which is not the use of a Fax Machine?
a. Used for transmitting documents
b. Used for transmitting forms
c. Used for transmitting handwritten notes
d. Used for printing pictures
2. To turn on the computer first you have to….
a. Push the power button c. Plug it into a power source
b. Wait until it turns on by itself d. Locate the power button
8
3. It is a plastic card also refer to as a swipe card or a magistrate.
a. Magnetic stripe card c. Insta card
b. Debit card d. Reward’s card
4. What is installed in a cash register where all the important details of a
transaction are imprinted?
a. Contract c. Money
b. Receipt d. Parchment paper
5. What does a fax machine use to send and receive documents?
a. CCTV c. Telephone landline
b. WIFI d. radio
Test II
Enumeration:
1. Enumerate the proper way of setting up a fax machine following the correct
order.
_______________________________
_______________________________
_______________________________
_______________________________
_______________________________
_______________________________
References
K-12 Basic Education Curriculum- Technology and Livelihood Education-Home
Economics – Front Office Services Curriculum Guide December 2013
