BBM Enterprise for Personal Use

Quick Start Guide

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2021-06-22Z

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Contents

Setting up an individual BBM Enterprise subscription for personal use..............4

iOS: Set up BBM Enterprise for personal use...................................................................................................... 4
Manage your subscription..........................................................................................................................7
Delete your BlackBerry ID account............................................................................................................ 7
Android: Set up BBM Enterprise for personal use...............................................................................................8
Manage your subscription........................................................................................................................10
Delete your BlackBerry ID account..........................................................................................................10

Legal notice.................................................................................................... 12

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Setting up an individual BBM Enterprise subscription for
personal use
If your organization doesn’t use BBM Enterprise, you can buy an individual subscription on iOS devices through
the App Store or Android devices through Google Play. With an individual subscription, you can invite contacts and
use the secure, encrypted communication features of BBM Enterprise.
After you set up BBM Enterprise on your device, you can add other devices to your subscription,
including Windows and macOS devices.
 

iOS: Set up BBM Enterprise for personal use

If you previously created a BlackBerry ID for BBM Enterprise but you are no longer entitled for BBM Enterprise (for
example, you worked for an organization that uses BBM Enterprise), you must create a new BlackBerry ID to set
up an individual subscription to BBM Enterprise for personal use.
Before you begin:
• Download and install the BBM Enterprise app from the App Store.
• If you don't already have a BlackBerry ID, create one.
• After you create your BlackBerry ID, confirm your email address in the BlackBerry ID confirmation email.
1. Open the BBM Enterprise app.

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2. Tap Personal.
3.   Sign in using your existing BlackBerry ID, or tap Create BlackBerry ID if you don’t have one.

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4. Tap Subscribe

to purchase an individual subscription for personal use.

5. Tap Subscribe Now.

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You are now ready to use BBM Enterprise for personal use.

Manage your subscription

You can manage your active subscription from the App Store. You can also manage your subscription directly
from the BBM Enterprise app on your device.
1. In the BBM Enterprise app, tap > Settings > Account
2. Tap Manage subscription.
3. Follow the instructions on the screen to make changes to your subscription.

Delete your BlackBerry ID account

You can delete your BlackBerry ID account in the BBM Enterprise app.
Note: Deleting your BlackBerry ID account does not end your BBM Enterprise subscription. Your subscription is
associated with your Apple ID. You can create a new BlackBerry ID and associate with your subscription. For more
information, see  Manage your subscription.
1. In the BBM Enterprise app, tap > Settings > Account.
2. Tap BlackBerry ID > Forgot Password?
3. Enter the verification code.

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4. Tap Delete BlackBerry ID Account.

Android: Set up BBM Enterprise for personal use

If you previously created a BlackBerry ID for BBM Enterprise but you are no longer entitled for BBM Enterprise (for
example, you worked for an organization that uses BBM Enterprise), you must create a new BlackBerry ID to set
up an individual subscription to BBM Enterprise for personal use.
Before you begin:
• Download and install the BBM Enterprise app from Google Play.
• If you don’t already have a BlackBerry ID, create one.
• After you create your BlackBerry ID, confirm your email address in the BlackBerry ID confirmation email.
1. Open BBM Enterprise

.
2. Tap Personal.
3. Sign in using your existing BlackBerry ID or tap Create BlackBerry ID if you don’t have one.

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4. Tap Subscribe

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5. Tap Buy

.
You are now ready to use BBM Enterprise for personal use.

Manage your subscription

You can manage your active subscription from Google Play. You can also manage your subscription directly from
the BBM Enterprise app on your device.
1. In the BBM Enterprise app, tap >
2. Tap Account.
3. Tap Manage subscription.
4. Follow the instructions on the screen to make changes to your subscription.

Delete your BlackBerry ID account

You can delete your BlackBerry ID account in the BBM Enterprise app.
Note: Deleting your BlackBerry ID account does not end your BBM Enterprise subscription. Your subscription
is associated with your Google Account. You can create a new BlackBerry ID and associate with your
subscription. For more information, see Manage your subscription.

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1. In the BBM Enterprise app, tap > .
2. Tap Account.
3. Tap BlackBerry ID > Forgot Password?
4. Enter the verification code.
5. Tap Delete BlackBerry ID Account.

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Legal notice
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