AXA INSURANCE PTE LTD
redefining insurance 8 Shenton Way #24-01 AXA Tower
Singapore 068811
Customer Care Team #B1-01
Personal Accident Claim Form 1800 880 4888
cst@axa.com.sg
Policy/ Certificate No.
www.axa.com.sg
Co. Reg No. 199903512M
To expedite your claim, please (1) complete this form, (2) prepare the relevant documents required in page two, and (3) submit
them to AXA Office within 30days. Thank you.
A. POLICY INFORMATION
Policyholder’s Full Name
B. CLAIMANT DETAILS
Full Name NRIC/FIN No.
Email Mobile No.
Correspondence Address
C. ACCIDENT & INJURY DETAILS
Date and Time of Accident : Date Time
Location of Accident
Type of Accident: Medical Expenses Accidental Death Total Permanent Disablement
Temporary Total Disablement Temporary Partial Disablement
Description of Accident
Description of Injury Sustained (e.g. body part injured, injury type)
Have you injured the same part before? Yes No
Is this your job related injury? Yes No
Have you made a claim against any other party in respect of this event? If yes, please provide
Name of other party / insurance company
Description of claim
D. BANK ACCOUNT DETAILS (for direct transfer to your bank account)
Name (as per bank account)
Bank Name Bank Code
Account No. Branch Code
E. DECLARATION, AUTHORIZATION & CUSTOMER’S DATA PRIVACY CONSENT
[Declaration] I/We confirm that I am/We are the claimant and/or the Policyholder and I/We declare that all the particulars
given above are to the best of my/our knowledge true and correct.
[Authorization] I / We hereby consent to and authorize the medical practitioner involved in the claimant’s care to discuss
and disclose treatment details and discharge arrangements with and to AXA Insurance Pte Ltd. I/We agree that a
copy of this consent shall have the validity of the original.
[Customer’s Data Privacy Consent] In connection with my/our and/or the claimant’s claims, I/We give consent for AXA
Insurance Pte Ltd (“AXA”) and their respective representatives or agents to collect, use, store, transfer and/or disclose the
information (including that provided by sources other than myself) concerning me/us and/or the claimant, to or with all
such persons (including any member of the AXA Group or any third party service provider, and whether within or outside of
Singapore and the Policyholder when claiming under a Group Policy) for the purpose of enabling AXA and their respective
representatives or agents to provide me/us and/or the claimant (where applicable) with services required of an insurance
provider, including the evaluating, processing, administering and/or managing my/our and/or the claimant’s claims or the
Policyholder Group Policy(ies) with AXA (as the case may be), and for the purposes set out in AXA’s Data Use Statement
which can be found at http://www.axa.com.sg (“Purposes”).
Date: _______________________ Date: ____________________________
____________________________ _____________________________________________________
Signature of Claimant Signature of Policyholder - For minor and group policy
(Please also provide Company Stamp for corporate policy)
F. DOCUMENTS REQUIRED FOR CLAIM SETTLEMENT
Below is a list of minimum documentation required to process your claim. In certain circumstances, additional information
may be required in order for further confirmation.
Documents Required
(Please tick against the documents you have submitted)
Medical Certificates
Original Final Hospital/ Medical Bills
Medical Reports/ Inpatient Discharge Summary - if any
Police Report/ Accident Report – for traffic accident claim, etc.
Death Certificate – only for death claim.
Should you have any query on your claim status, we would be pleased to assist you via the following:
www.axa.com.sg
(Claim Section) 1800 880 4888 cst@axa.com.sg
AXA Insurance is committed to making your claim submission simple and easy. Thank you for insuring with AXA Insurance, we
are proud to serve you.
